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The Ashbourne Hotel, BW Signature Collection

Hull · United Kingdom

Vicarage Lane North KillingholmeView location

8.6/10Excellent276 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.8/108.8
Neighborhood7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ashbourne Hotel, BW Signature Collection

The total number of accomodation units is 36. Moreover, there is a wireless Internet connection at hand in communal areas. The hotel provides 24-hour reception.

Set within the tranquil Lincolnshire village of North Killingholme, The Ashbourne Hotel, BW Signature Collection offers modern, elegant rooms with whirlpool baths in the luxury rooms. The refurbished bar and restaurant serve home-cooked meals.

Rooms at The Ashbourne are furnished in a stylish, contemporary style, and provide free WiFi, TVs, and private bathrooms with fluffy towels.

Decorated with candles in a contemporary style, the Fork and Spoon Restaurant serves modern cuisine made from seasonal, local produce with a range of vegetarian dishes. The Ashbourne Hotel, BW Signature Collection also hosts weddings and other functions.

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Free parking is available, and Humberside International Airport is just a 15-minute drive away. The M180 motorway and Immingham are only a 10-minute drive, while Grimsby is 20 minutes away by car.

With a stay at The Ashbourne Hotel, BW Signature Collection in Immingham, you'll be 22.4 mi (36.1 km) from Humber Bridge and 22.8 mi (36.7 km) from MKM Stadium. This hotel is 24.9 mi (40.1 km) from Connexin Live Arena and 24.9 mi (40.1 km) from Hull Marina.

Make yourself at home in one of the 36 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

Professional property host/manager ECOsmart Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with service dogs must contact the property in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Fee for full breakfast: approximately GBP 16 per person
    • Pet fee: GBP 35.00 per pet, per night
    • Early check-in fee: GBP 25 (subject to availability)
    • Crib (infant bed) fee: GBP 9.0 per night
    • Rollaway bed fee: GBP 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Immingham Golf Club 4.6 km / 2.9 mi
Thornton Abbey and Gatehouse 6.6 km / 4.1 mi
Port of Immingham 7.5 km / 4.6 mi
Baysgarth House Museum 15.4 km / 9.6 mi
Waters Edge Country Park 15.7 km / 9.7 mi
Wilderspin National School 15.7 km / 9.8 mi
Baysgarth Park 15.9 km / 9.9 mi
Elsham Hall Gardens and Country Park 15.9 km / 9.9 mi
NL Active Baysgarth 16 km / 9.9 mi
The Ropewalk 16.7 km / 10.4 mi
Waters Edge Visitor Centre 17.3 km / 10.8 mi
Elsham Golf Club 17.6 km / 11 mi
Far Ings National Nature Reserve 18.1 km / 11.2 mi
Grimsby Leisure Centre 18.1 km / 11.3 mi
Grasby Church 18.1 km / 11.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
Show 11 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 15
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable3 photos

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM-2

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKING • 1 Bedroom • 25 m²DBL.EJ-NM
    DOUBLE EXECUTIVE NON SMOKINGPhoto unavailable8 photos

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDS • 1 Bedroom • 25 m²ROO.2B-1
    Room TWO BEDSPhoto unavailable3 photos

    The Ashbourne Hotel, BW Signature Collection

    Room TWO BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 Bedroom • 25 m²FAM.NM-1
    FAMILY ROOM NON SMOKINGPhoto unavailable7 photos

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 Bedroom • 25 m²FAM.NM
    FAMILY ROOM NON SMOKINGPhoto unavailable5 photos

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKING • 1 Bedroom • 25 m²DBL.DX-NM
    DOUBLE DELUXE NON SMOKINGPhoto unavailable8 photos

    The Ashbourne Hotel, BW Signature Collection

    DOUBLE DELUXE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Ashbourne Hotel, BW Signature Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ashbourne Hotel, BW Signature Collection

8.6
Excellent
276 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
Antony
All good as usual, great sleep and food
Self
10/10
Exceptional
11 Jun 2026
Antony
stay here its great. I will always pick this place to stay
Self
10/10
Exceptional
25 May 2026
Antony
Great place to stay. I always choose here when in the area. Nice place
Self
10/10
Exceptional
16 Mar 2026
vicky
We stayed for a wedding, the room was spacious, clean & well equipped. Would definitely recommend.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Antony
really great room, good food and i sleep really well here. will always look to stay here when up on business.
Self
10/10
Exceptional
23 Feb 2026
Antony
I like this place. Sleep well
Self
4/10
Poor
16 Feb 2026
David
The good bits ,Arrived and check in was fine, Staff are friendly, room clean and tidy.

Bad bits - reception didn't tell us breakfast finished at 9.30am and so on Sunday we missed it, as went down at 9.45am, I have never stayed anywhere were breakfast finishes so early.
Saturday night meal, was OK, but restaurant ran out of Halloumi fries so had to chose alternative.
Ordered Fish cakes for main, only one on the plate, says cakes not cake on the menu (sorry that's picky, but still)
Ordered apple crumble for dessert but I don't think it was apple.
Wife had chicken, which was dry, no sauce.

No real atmosphere in the bar area, very small and bit of background music which the barmen turned up, as he couldn't understand why it was so quiet.

Went back to the room, we stayed in 201 and the Irish fella in room 202 was having a meltdown with someone or over the phone, shouting, swearing and banging stuff, doors etc. He then must have fell asleep and started again at 5am. reported to reception on leaving and she said manager would note. No offer of any money back and couldn't be bothered to ask at this point, was more concerned with getting home and having breakfast.

Good job we only live in Grimsby which is a short drive, if I had travelled from away I would have been more gutted. Anyway, won't be returning.
Partner
8/10
Excellent
20 Dec 2025
Robert
Room was very good although the plumbing could do with being updated. Staff were not particularly pleasant except for the breakfast server who was great.
Business
10/10
Exceptional
11 Dec 2025
Antony
Really lovely
10/10
Exceptional
11 Dec 2025
Antony
The people are lovely here and i have the best nights sleep. The food is great and the rooms are always clean and nice. Home from home.
Business
10/10
Exceptional
18 Nov 2025
Antony
Really nice place to stay. Quiet, nice food and good room
Business
6/10
Pleasant
02 Nov 2025
Stephen
The approach to the hotel was quite pleasant, unfortunately, that's where it ended. The receptionist was not exactly welcoming (barely a greeting and no smile).

When we got to our room we found the bin still full from the previous occupants. We do understand that things can be missed,but when I reported it to reception hardly any reaction was noticeable. When asked for a second time later, she was quite abrupt and said \"yes, it WILL get done\" with no hint of an apology.

Throughout our stay, we did not see a single member of staff smile or look as though they wanted to be there.

The room was very basic, only 1 socket (behind the kettle), no bedside lights and tatty (torn) wallpaper.

We attended a function and the food was very nice and well presented however the service was a bit slow.
Partner
6/10
Pleasant
20 Oct 2025
Lea
Clean. Staff not helpful. Couldn't put food on the room as advertised felt like i was singled out
Leisure Friends
8/10
Excellent
19 Sep 2025
Tony
The evening I ate there coincided with a busy wedding reception and as a result there were delays. Not the staffs fault - they were clearly working flat out
Leisure Self
10/10
Exceptional
18 Sep 2025
susan

Lovely hotel

Felt very welcome
Friendly staff and lovely breakfast and evening meal
Self
8/10
Excellent
11 Aug 2025
CHRIS
This is a good hotel with friendly staff and generally good all round service. Nice bar area thats quiet.
Table waiting could be improved not in the service generally which is very good but attention to detail such as condiments on tables especially when serving things that need them. Some staff ask but others can miss. This is not a big thing and overall i would definitely recommend. Some staff are very good at explaining especially if you have not stayed there before...others make assumptions.
Business Self
10/10
Exceptional
02 Aug 2025
Alison

Definitely recommend!!

Beautiful hotel. From walking through car park right to room - everything, everywhere was clean, tidy and really well looked after.

Restaurant serves really good quality food and the staff were fabulous - even though they were really busy with a wedding party.

The room was amazing - lively size, spacious and clean. All facilities (kettle, hairdryer etc) all available and good quality.
Partner
10/10
Exceptional
24 Jul 2025
Stephen
Great place to stay and very close to the job of work
Business
10/10
Exceptional
02 Jul 2025
Robert
The room was spacious and comfortable, although was really hot the first night we stayed we had a fan in the room which cooled us down. The staff were all pleasant and friendly especially the lady serving and accomodating breakfast in the morning, she made our stay and we only saw her 2 mornings for a few minutes but she was so friendly and accommodating with a really good character, a real asset to the Hotel, i would stay there again just to have her serve me breakfast!
Leisure Partner
10/10
Exceptional
30 Jun 2025
Stephen
Great stay excellent accommodation staff very friendly and helpful will come back
Friends
10/10
Exceptional
19 May 2025
Amy

Would recommend

Second time we have stayed at Ashbourne Hotel, and again the service was impeccable. Even though there was a wedding on, we didn’t feel like we were in the way or our needs couldn’t be met.

Stayed in Room 310 (first floor) which was a quiet and comfortable.
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Jon-Paul

Great place

One of the main things that I thought was a great perk with this property. It’s a factor that they offer free EV charging.

There is only two charges so it’s long as people share this works very well
Business
6/10
Pleasant
21 Feb 2025
Mark
Was ok but not amazing
Friends_and_family Friends
4/10
Poor
10 Feb 2025
sandra
Room 205 in the annex, had to go to reception at 1.30 am due to very noisy pipes/heating system. Staff were good and gave us the choice of two other rooms to sleep in but we were able to leave our luggage in original room until checkout. Annex quite noisy when people coming and going but rooms and beds comfortable
Partner
4/10
Poor
13 Jan 2025
John

Maintenance clean up

Uncomfortable room and bed, bathroom looked like it had had some maintenance done that day but not cleaned & the hallway smelt strongly of chemical, possibly paint thinners or mastic, room grubby and very hot plus an uncomfortable bed. The building and restaurant are very nice.
Business
4/10
Poor
08 Jan 2025
Clive
Arrived late due to unexpected extended stay to support customer. Night Porter did not know how to book me in, had to book night via Expedia website. Night Porter phoned manager to support him getting me a room. Then found room had not been cleaned. As was 10:30pm at night and needed sleep for early start the next day, put up with issue in room.
Business Self
10/10
Exceptional
30 Dec 2024
Nicola
We stayed whilst attending a local wedding. The staff were really helpful & friendly. The room was comfortable & clean. They even had hot chocolate in the room, as someone who doesn’t drink tea & coffee is something I really appreciate.
Leisure Family
8/10
Excellent
25 Nov 2024
Carl
room 202 bathroom fan shook the foundations but other than this everything was on point.

I would defiantly return.
Business Self
8/10
Excellent
25 Nov 2024
Jason
evening meal wasnt the best , edible but not the greatest id had , bedroom was spacious whirlpool bath was nice ,loads of noise from car park
Business
10/10
Exceptional
19 Nov 2024
Ian

Very nice stay

Nice clean hotel, very very friendly staff, nice breakfast, good shower pressure
Business
6/10
Pleasant
02 Oct 2024
philip
Check in was abrupt and demanded payment for room at check-in, before seeing tbe room.
Hotel was extremely noisy, load groups somewhere after 10pm, staff unconcerned.
Breakfast very limited.
Dinner was enjoyable but again limited.
Business
10/10
Exceptional
16 Sep 2024
wendy
The rooms are now looking a bit dated , the TV's need updating to smart TV's. The rooms dont match the beauty of the externals of the hotel
Partner
2/10
Poor
05 Sep 2024
Sam
This place stinks.

Sat in the restaurant for 40mins watching the circus of staff somehow try and cobble a dinner service together between them. Drink was brought to me with the bottle cap still on. Someone else’s drink brought to my table. Asked for a menu, never arrived. I sat there for ages waiting to be served before giving up. If this is the level of attention to detail during a dinner service, I dread to think what’s going on in the kitchen, I’d rather not find out.

Delivery truck pulled up outside my room at 5am making a hell of a racket. There was some creepy hate speech message written on my mirror in the bathroom which freaked me out. Why wasn’t the mirror cleaned properly? The ironing board looked like it had just been washed up from the beach. Door wasn’t securely locked at night-time. Breakfast was utter crap, coffee tasted like it was fresh from the oil refinery pipes. I know Immingham and this area is a bit of a pit, but I expected better.

Business
8/10
Excellent
18 Aug 2024
Trevor
Great find for an overnight stay, good facilities and pleasant stay
Leisure
8/10
Excellent
08 Aug 2024
Verified traveler

Mixed opinions.

The staff are very friendly and helpful, particularly the desk receptionist who tried to sort out a problem apparently caused by hotels.com.
We stayed in the executive room which was comfortable however there was an unpleasant smell constantly coming from the bathroom, possibly the drains.
Cleanliness was acceptable but there were cracked tiles on the bathroom floor and the carpet looked unhoovered.
There was a party taking place and we were almost overlooking the courtyard which was noisy, but didnt go on after 11pm so acceptable.
Breakfast was good with hot and cold choices but if only having bacon and sausage was 2 dry slices and 1 sausage on a massive plate which felt a bit stingey.
Overall our one night stay was okay.
Partner
10/10
Exceptional
08 Jul 2024
Alison

Our weekend at Ashbourne

Outstanding place, booked 3 nights with breakfast included and it was really nice, had a lovely meal in the hotel which was fabulous. Staff all friendly and courteous and couldn’t help enough, the only negative I’d like to point out is staff coming to the breakfast table and not clearing the plates etc when it should be just a natural thing to do but hey if that’s my only complaint it should be taken as a suggestion not criticism guys … we loved our stay and would definitely recommend it . Its ideally situated for exploring the area if it’s from travelling over the amazing Humber bridge and beyond to visiting the lovely easts coastline be it cleethorpes, mabelthorpe or Skegness which are all within 1hour 15 minutes of the wonderful Ashbourne hotel, try it you’ll love it ….
Partner
10/10
Exceptional
19 May 2024
Amy

Great hotel

Little bit of confusion at check in which was quickly and easily sorted out by the staff. Apparently hotels.com and the hotel aren’t compatible when booking so I’d call ahead if you are staying here to cover any issues before you arrive. Either way, we got a room that we were expecting and breakfast. Room was large and comfortable, very clean.
Friends_and_family Family
10/10
Exceptional
17 Mar 2024
Paul

Couples retreat

Stayed for my wife’s birthday and glad i chose here the hospitality was amazing the food 10/10 not over priced rooms were great and a unique garden to walk around would definitely be staying there again
Partner
6/10
Pleasant
12 Mar 2024
Clifford
During my most recent two stays, when I've left wet towels on the floor of the shower cubicle to be changed, Housekeeping hasn't changed them but has instead just put the wet towels back on the towel rails, leaving me with wet, dirty towels to come back to!
Business Self
8/10
Excellent
25 Feb 2024
Charles

Great staff

All the staff were friendly and attentive.
Partner
6/10
Pleasant
18 Jan 2024
Paul

Business Trip

Hotel is nice but food portions are small for what you pay in the restaurant
Business
8/10
Excellent
13 Nov 2023
Kara
Bar staff were great friendly
Leisure Partner
8/10
Excellent
28 Oct 2023
JULIE

Nice but needs attention to detail.

Returned after a few years with my husband.
Nice welcome but missed out on some specials not offered and issued the more expensive wine option, will check next time.
Needs a little more attention to detail I. Cleaning- bin in room not emptied from previous occupier.
Overall lovely but a little disappointed.
Will stay again .
Partner
10/10
Exceptional
16 Oct 2023
Kayleigh

Amazing stay

Amazing staff, lovely and friendly had a issue with my tyre going flat and the lovely reception let me borrow her own personal one and really helped me out thank you 😊
Friends_and_family Family
10/10
Exceptional
21 Jul 2023
Darren

spider in the window

the staff were great. had an evening meal there. it was expensive and very bland. the room was good.
Partner
10/10
Exceptional
19 Jun 2023
Cherrie
Fantastic staff clean and very friendly
Business
10/10
Exceptional
29 May 2023
Sara
A nice hotel with a spacious room for a family stay.
Friends_and_family Family
10/10
Exceptional
28 May 2023
Andrew
Good evening meal and excellent breakfast! Rooms perfectly functional and will serve your purpose.
Business_and_leisure Family
10/10
Exceptional
26 May 2023
Verified traveler

Excellent Place to stay

Excellent place to stay very very nice.

Food was amazing.
Business
8/10
Excellent
23 Apr 2023
Verified traveler

Mouldy

Nice room but walls were thin and could here everything in the other room. The shower head was unbelievably mouldy and the cold water tap bottom was black and not somewhere inviting to wash and brush your teeth! Ordered drinks at the table sat for a while and waited paitiently while the staff chatted at the bar.. not serving until 15 mins later my partner had to get up and ask for his drink again. Other than these issues the place was nice and the food was good.. i just hope they clean the kitchen to a higher standard than the room!
Partner
8/10
Excellent
27 Mar 2023
Craig
Lovely stay
Partner
10/10
Exceptional
04 Mar 2023
Keith
Fantastic staff, lovely room and excellent food. The breakfast was the best I've had for some time.
Business
8/10
Excellent
23 Feb 2023
Stuart

Ok for business trip.

Nice hotel. Bathrooms could be updated but we’re clean. Breakfast quite basic but ok. Would stay again.
Business
10/10
Exceptional
22 Feb 2023
James
Great place with good food.
Very friendly staff
Business
10/10
Exceptional
19 Feb 2023
Bev

Excellent stay.

A really pleasant stay. Staff were friendly and courteous from the moment we arrived. Room was large clean and just the right temperature. The bar had a chilled relaxed atmosphere with a fantastic selection of drinks. Our morning breakfast was absolutely gorgeous. We had a full English but many other options were on offer. Everything on the plate was cooked to perfection with my scrambled egg a triumph. All in all this place is a hidden gem. I would heartily recommend a stay over if you're in the area. You'll not be disappointed.
Friends_and_family Family
10/10
Exceptional
01 Jan 2023
Stephen
Friendly service team, handy for travel
Leisure Partner
8/10
Excellent
21 Dec 2022
Paul

Excellent Staff

We had two issues when we stayed, but the staff delt with them the best way they could. Including listening to our concerns and addressing them very well in a freindly manner at a very busy time of year.
Partner
8/10
Excellent
09 Oct 2022
V

Good overnight stay

We enjoyed our stay. The hotel seems well run and the common areas are well decorated and furnished comfortably. Our room was comfy, the bed was enormous! The bathroom was ok but the shower could have been cleaner. Breakfast was good.
Friends_and_family Friends
8/10
Excellent
07 Oct 2022
Jennifer

Clean, comfy, squeaky bed

Hotel was friendly and welcoming, really lovely and clean the only thing I will say is our bed was incredibly squeaky which wasn’t ideal for a couple :/ also the bedroom was over looking the entrance road and I didn’t realise the windows didn’t have a reflective film on them so people couldn’t see in the room so I got undress in full view of the poor overlooking houses. Apologies for my big white bum. Apart from that the hotel was lovely and the restaurant menu looked amazing although on this occasion I didn’t try.
Partner
6/10
Pleasant
30 Aug 2022
Mark

No breakfast

The room was cleen and comfortable. the bath hangle was hanging off in the bath the breakfast service was poor they had a wedding on . So we had a dog so we had to go into the other room waiting 40 minutes to be served at our table we just walk out complained to the manager she was very nice and understanding we paid 25 extra for cleaning but did not clean our room once we complained again we got our money back for t he cleaning and the breakfast there needs to be some clarification that guests with dogs need to be treated same as wedding guests 😉
Partner
10/10
Exceptional
18 Aug 2022
Toria

nice hotel to relax

great level of service from the team at the hotel, helpful, attentive, polite.
Food to a high standard
Business
8/10
Excellent
01 Aug 2022
sarah

Nice pleasant stay

Pleasant helpful staff, nice spacious room, large bed made up of zip and link type singles, mattresses could do with being replaced though especially one which had a big concave in so pretty uncomfortable. Apart from that no complaints and would stay again.
Partner
8/10
Excellent
01 Aug 2022
Verified traveler

Weekend visit

The hotel was easy to find and in a good location, there was a discrepancy between the check in times provided by hotels.com and the hotel itself but the staff member I spoke to was very friendly and apologised for any inconvenience. Lots of space for parking to the side of the hotel, the room itself was nice however was dusty and there was quite a few spiders in the room, the bed was terribly squeaky too even a slight movement made a horrific noise. It had everything you needed for an overnight stay.
Partner
10/10
Exceptional
26 Jun 2022
Kevin

Lovely Hotel

Very friendly staff, lovely rooms and very comfortable, great breakfast, great beer garden, ample parking, great location
Business
6/10
Pleasant
22 May 2022
Chris

Good hotel disappointment at breakfast

Bath was not clean as a plumber had worked on a tap post the housekeeping
Manager resolved this quickly and satisfactory.
Evening dinner and waiter service very good
Sunday breakfast was a big disappointment so much so I had to complain.
Waitresses were very nice but did not know how to manage my complaint so had to call the manager who was very good and dealt with my complaint again in a very satisfactory way but 1) it was totally avoidable 2)really spoilt my visit and overall impression of the hotel
I honestly think this is just a real one off and it would not happen again
Friends_and_family Family
10/10
Exceptional
28 Mar 2022
Verified traveler

Fantastic

Beautiful hotel tucked out of the way in quiet surroundings. Perfect for our family stay the kids loved running around in the courtyard . Nothing was to much trouble all of the staff were more than helpful cant wait to visit again .
Friends_and_family Family
8/10
Excellent
01 Feb 2022
Shaji
Overall, it was a nice stay but the downside was that the radiator in the toilet was making knocking sounds all night. So I didn't have a good night's sleep.
Burt will be staying there again soon
Thanks
Business
10/10
Exceptional
21 Nov 2021
Richard

Clean, excellent food & friendly staff

Really enjoyed our stay at the Ashbourne. Having not visited the area before we were a little worried as the area seemed quite industrial as we drove in. The hotel itself tho was lovely. Well presented, clean & very friendly staff.
We decided to have dinner in the restaurant which was fabulous!
Friends_and_family Family
6/10
Pleasant
04 Nov 2021
martyn
no water in the morning....unfortunate and out of their hands but it spoiled the stay.
10/10
Exceptional
26 Oct 2021
Andy

Top staff

Excellent staff, the receptionists are always very helpful and accommodating, the waiters and waitresses are also excellent. Which goes well with a nice cosy room.
Business
10/10
Exceptional
22 Aug 2021
Lynn
Super staff and service.
Leisure Partner
8/10
Excellent
20 Aug 2021
Michael

Pretty good stay

Pretty good overall, have an EV and there are 2 charge points there only one was working. Got enough charge for what I needed.
Stay for a late drink without issue and all was pretty good.
We did mention to the staff that our room was extremely dark unless the curtains are open, didn't want to drop anything you would never find it.
Partner
8/10
Excellent
19 Aug 2021
martyn
nice large room, super shower, free parking, good sleep,
Business
8/10
Excellent
13 Aug 2021
craig
Great stay
Partner
8/10
Excellent
06 Aug 2021
Verified traveler
Easy check in no issues were helpful in resolving issues
Leisure Family
10/10
Exceptional
26 Jul 2021
Verified traveler
Clean, lovely hotel. Amazing staff service. Lovely garden and outside seating area. Would definitely book again
Leisure Family_with_children
8/10
Excellent
13 Jul 2021
Andy

Great

Great food, great service and great staff. My room was a little noisy as I must of been near the kitchen and also near the garden/restaurant.
Business
10/10
Exceptional
23 Apr 2021
MRB

Friendly staff, will return if in area

It was great seeing Sherry again - and she remembered me by name!

I marked down cleanliness because the toilet was not clean for my arrival. I am not blaming the cleaners, as when I flushed it, there was minimal flow of water (who remembers putting a brick in the cistern to save water!). The only way to flush it ws to shut the lid first. Perhaps a check just before the room is used would be helpful.

Fish pie looked unusual and I asked for a spoon for the sauce - it was lovely. Scotch egg was also very good, but the asparagus was four pieces of asparagus and two teaspoons of sauces. Not value for money. Breakfast int hese diffficult times is a grab-bag with a fresh bap (sausage, bacon, etc.) Not a full breakfast, but good for the Covid times. Overall though, the room, restaurant and service made up for it all and made this a value for money hotel and I will revisit if I need to stay in the area again. If only to say 'hello' to Sherry again!
Business
8/10
Excellent
26 Mar 2021
Patrick

Good business location

Friendly and helpful service. Restaurant could have some healthier options.
Business
6/10
Pleasant
05 Feb 2021
A
Very cold room despite hot radiator
Business
8/10
Excellent
02 Sep 2020
Verified traveler
We stayed there for 2 nights. We come to this area quite often and found this hotel is definitely the best to fit our requirements. The amenities are pretty basic. But the members of the staff are very welcoming and helpful.
Leisure Family
8/10
Excellent
23 Aug 2020
Lynn

Over night stay

Stayed at The Ashbourne Hotel for one night. Lovely hotel, friendly staff. They happily accommodated my daughter in laws gluten intolerance. Bed was comfortable.
I would happily recommend it.
Friends_and_family Family
10/10
Exceptional
16 Jul 2020
Lee
Great stay. Corona virus clean excellent
Business
10/10
Exceptional
07 Jul 2020
Mr Barry

Lovely staff looked after me

Lovely room, great service - they do look after me! Andrew did as he promised, and gave me recompense for the bacon roll for breakfast, rather than the full breakfast as booked on Hotels.com. Don't worry, breakfast should be back to normal now.

Thanks to Kate, Sherry and Faye for looking after me.

If in area again, will yry to stay here.

Business
10/10
Exceptional
27 Jun 2020
Mr Barry

Going back next week. Looking forward to it!

No 'full breakfast' as I had paid for, because of Coronavirus. However the kind Managing Director, Andrew, has offered recompense in a non-financial way. Which I am happy about. But a bacon roll for breakfast is not brilliant but was maore than may have been available.

Staff (Kate and Sherry) were brilliant. Could not do enough for me. Knew what I wanted and when (table and drink-wise) and so it was always a pleasure being in the bar. Restaurant closed - Covid. I am back next week, and if it had gone bad, I would have cencelled and gone somewhere else. The staff all made this place so good, can't wait to get back.
Business
10/10
Exceptional
05 Jun 2020
John
Fantastic effort from the staff under these difficult circumstances, great place to eat and have a good nights rest...
I will be back...
Business
8/10
Excellent
02 Mar 2020
Steven
Nice staff nice food would stay again
Business
4/10
Poor
03 Oct 2019
Verified traveler

stay 1/10/2019

stayed in room 101, which is above the kitchen, couldn't sleep due to noise late at night & early morning, beds unconformable.

I've stayed here loads of times in other rooms which are all very good but this time was a true night mare...unconformable and noisy.

Business
8/10
Excellent
30 Sep 2019
Verified traveler
Room was nice. Disappointed that breakfast was order and we seemed ro be forgotten, which meant some of the food was cold
10/10
Exceptional
03 Sep 2019
Jonathan S.

Great

This place is great - friendly staff, nice clean rooms, and good food in the restaurant. Highly recommended.
6/10
Pleasant
10 Aug 2019
Verified traveler
the surroundings were fine for my stop over visting clients in killingholme & Immingham
Business Self
6/10
Pleasant
28 Jun 2019
Verified traveler
Hotel is very nice and staff good
the Ashbourne is let down by the food - which really wasn't up to the standard of the rest of the facility. Portion sizes too big but the taste and quality of preparation was poor
Business Self
10/10
Exceptional
26 May 2019
Kevin

Highly recommend

Real nice
Partner
10/10
Exceptional
30 Jan 2019
Nigel
comfortable room,friendly staff,outstanding food
8/10
Excellent
26 Jan 2019
Peter
Wonderful
10/10
Exceptional
14 Jan 2019
Verified traveler
Very good as usual. Good dinner comfortable room on ground floor
8/10
Excellent
19 Dec 2018
Verified traveler
Was expecting a double room but it was a twin. Staff were quick to offer to change but it was a rush. Also there was only towels in the room for one and not a couple.
Breakfast wasn't the best I'd had
8/10
Excellent
17 Dec 2018
Asu
Great one only a loud christmas party makers disturbed my sleep.
8/10
Excellent
08 Dec 2018
Andrew

Ashbourne

Food was great and room comfortable
8/10
Excellent
17 Sep 2018
Gary
No air conditioner
Family

Location & surroundings

The Ashbourne Hotel, BW Signature Collection
Vicarage Lane North Killingholme, Immingham, United Kingdom

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The Ashbourne Hotel, BW Signature Collection

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