The Coach House Hotel

United Kingdom , Swansea
Pembroke, 116, Main Street
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20 reviews shown

8/10

Excellent

29 Sep 2018

Barb

On check-in, the desk person seemed displeased that the reservation had been made through Expedia.
The mattress was extremely uncomfortable. Everything else about the room was pleasant.
There was an exit door at the back of the second story that led down to the parking lot. We were chastised about using it because \"it was a fire door only and was supposed to be locked (?????)\". We were also advised that the garden at the bottom of those steps was \"her private garden\" and that we weren't supposed to be in it.
Who locks a fire door? Why have the steps leading into a \"private garden\"
There was no sign advising that the door was a \"fire door only\".

10/10

Exceptional

17 Aug 2018

Elizabeth

A Little Gem!

Great little find. Spotlessly clean, comfortable bed and tasty breakfast. Didn’t try the evening meals as I’d met friends for dinner elsewhere. My only slight gripe is that they provide sachets of shower gel and shampoo that are fiddly to open when wet and contain next to nothing. Bottles would be better. The staff were also super friendly and efficient. Would definitely stay there again

8/10

Excellent

12 Aug 2018

Nikki

Nice place, very clean and lovely shower!

Good experience all in all but I will say that the staff all come across as amateurs. Very pleasant but inexperienced. The only thing that let it down was the mattress. All the furniture and bathroom fittings were good quality but the mattress in room 14 was awful.

10/10

Exceptional

11 Aug 2018

michael

Recommended

Friendly staff, clean comfortable room, good food and a convenient location. What more could I want? I’ll be back!

8/10

Excellent

06 Aug 2018

Verified traveler

Overall a good experience however given the hot weather there could have been a fan given as was very uncomfortable at night
We had ordered breakfast in the morning and my partner got his but mine had been forgotten i would have liked to had breakfast together as we had made plans to go to tenby which caused major delays

10/10

Exceptional

30 Jul 2018

David M

Beautiful Pembroke

Centrally located with parking. Staff friendly and helpful. Would stay here again.

Friends

8/10

Excellent

25 Jul 2018

wayne

nice stay.

good location, clean and tidy room and good service.

10/10

Exceptional

03 Jul 2018

Patricia

Very nice hotel food was excellent staff friendly. One complaint in hot weather like we are experiencing this June maybe fans could be included in rooms as very hot to sleep.

Partner

10/10

Exceptional

16 Jun 2018

Verified traveler

Stayed here for rock the castle ideal location as its just a 10 min stroll from the castke grounds . And the beds are extremly comfy

10/10

Exceptional

09 Jun 2018

Verified traveler

Lovely hotel recently refurbished and has double glazed windows to keep outside noise low. Nice clean interior and has lots of character.

8/10

Excellent

02 Jun 2018

Verified traveler

Convenient location. Great breakfast. Plentg of parking.

8/10

Excellent

01 Jun 2018

Verified traveler

Everything was good except for little things that didn't add up to making our stay comfortable - the lowest temperature on the shower was way too hot and the toilet roll mechanism was not working properly.
Otherwise, a clean, convenient hotel with friendly staff.

Partner

10/10

Exceptional

28 May 2018

Verified traveler

Great location with parking, right off of main street and easy to find.

8/10

Excellent

21 May 2018

Kok Seng

Need new bed

Partner

10/10

Exceptional

13 May 2018

Julian

Great place to stay, lovely food at a good price

Lovely hotel with great food, staff helpful and friendly

10/10

Exceptional

08 May 2018

Alana

Great place

Great little place in Pembroke, we had an excellent time. The room was clean and comfortable and the service was great. Everything we needed and more.

Partner

10/10

Exceptional

11 Apr 2018

David

Lovely welcoming staff, lovely hotel, if I was in the area again I would not hesitate to book again.

10/10

Exceptional

10 Apr 2018

Gareth

the hotel was fantastic clean, friendly staff, good food easy to reach other areas.

Partner

10/10

Exceptional

03 Apr 2018

Grumps

Comfortable hotel with friendly staff

Friendly good welcome at reception upon arrival. Very comfortable room with King size bed. Evening meal was very tasty with large portions so make sure you are hungry!! My wife opted for the childrens' portions and just about finished it.

Clean room with good facilities

8/10

Excellent

23 Mar 2018

Verified traveler

Friendly staff, good hotel, excellent breakfast

Stayed for a short break. Good for visiting the castle, and exploring Pembroke. Room was comfortable and we enjoyed good rest. The rain shower was a nice touch. Freshly cooked breakfast was decent and sets you up for the day.