Name: Fistral Beach Hotel And Spa - Adults Only
Address: Esplanade Road, Newquay, GB

10/10

Exceptional

27 Jul 2026

Carol

Fabulous location.

8/10

Excellent

19 Jul 2026

Ravi

On the whole an excellent hotel and stay so I’m going to be picky but no big deal.
The windows in the room are difficult to open and close.
A member of reception staff being overprotective of recyclable cups when taking an extra one for tea.

10/10

Exceptional

15 Jul 2026

Kate

Excellent Perfect

10/10

Exceptional

28 Jun 2026

Kathryn

Clean room
Staff friendly
Spa quiet

Partner

10/10

Exceptional

18 Jun 2026

Mikaela

Amazing hotel. Spa was a great bed very comfortable and breakfast was one of the best we have had

Partner

10/10

Exceptional

31 May 2026

Lorraine

Lovely hotel in a great location overlooking Fistral beach. Great for sunsets, dog walks, cool restaurants. Nice spa

Partner

10/10

Exceptional

22 May 2026

Malyar

Everything perfect spot less everything very amazing

Business Family

10/10

Exceptional

09 May 2026

Stephen

Amazing stay here as always, couldn’t fault anything, had a bar snack meal which was amazing, biggest fish and chips I’ve ever had!

Self

10/10

Exceptional

01 May 2026

Debbie

Friendly staff, a beautiful spa and absolutely stunning views. Thank you for making my birthday stay so special ❤️

Partner

10/10

Exceptional

26 Apr 2026

Greg

We were recommended this hotel from friends and it did not disappoint.
The hotel was immaculate, the staff are super friendly and helpful and will go above and beyond to make your stay enjoyable.
Pool, sauna and steam room are a huge added win.
Views are spectacular, literally a stones throw from the beach. Breakfast was tasty and the unlimited mimosas is a nice added touch.
We ate in the bar - the double wagu burger was delicious and with a huge variety of cocktails and drinks available, it really did make a good evening of bliss and relaxation.

We have already booked to come back

Partner

10/10

Exceptional

23 Apr 2026

andrew

Such a lovely hotel. Lovely staff, great Gym and Spa and Fantastic location.

Self

10/10

Exceptional

22 Apr 2026

michael

The location and the staff

Partner

10/10

Exceptional

19 Feb 2026

Teri

Gorgeous room. Upgraded to a sea view with a balcony. Everything was 5 star

Partner

10/10

Exceptional

15 Feb 2026

Glenn

Great hotel and spa, rooms could be a bit more updated but otherwise really good

Leisure Partner

10/10

Exceptional

03 Feb 2026

Thalia

Wonderful staff and great ammenities, would love to visit during the summer months as the view is breathtaking.

Leisure Self

10/10

Exceptional

19 Jan 2026

Keith

Amazing

Partner

10/10

Exceptional

23 Oct 2025

david

Great room with a view. The staff were all very friendly and helpful. The bar and restaurant were also really good with a nice atmosphere. Look forward too returning.

Business_and_leisure Self

8/10

Excellent

19 Oct 2025

Scott

Staff disinterested

Business

10/10

Exceptional

11 Oct 2025

barry b

I like the view, nice breakfast, the entire staff and more

Business_and_leisure Family

10/10

Exceptional

26 Sep 2025

Gina R

Fabulous view of the sea and easy walk to the city centre. There is a beautiful view from the bar and restaurant and I enjoyed one of their many spa massage treatments. The staff in the bar and housekeeping were also exceptional. The room was a bit warm but they do provide fans. I would definitely come back and stay at this hotel.

Self

10/10

Exceptional

05 Sep 2025

Andrea

Stunning location overloòking Fistral Beach. Large, well equipped room with super comfy large bed. We had drinks and food on both evenings of our stay in the Bay bar which we really enjoyed.
Hotel has a lovely indoor pool which we made use of.
All the staff are friendly, polite and helpful.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Khalid

Amazing

Partner

4/10

Poor

22 Aug 2025

stephen

Stunning views and great tasting food, what let it down for us was the rude lady (ava) at check in who rolled her eyes at us when we wanted to move rooms due to the constant banging and glass bottle breaking from the bar down stairs.
Music from downstaits actually drowned out the TV it was that loud.
Staff outside could be heard spitting on the ground which was disgusting.
Room keys did not work every time we returned so had to be remagnitised every time we returned.
This was supposed to be a relaxing spa break but was ruined by one member of staff being extremely unfriendly and the above mentioned room issues.
Spa was very nice however pool was extreemly cold.
I do not normally complain or leave negative feedback but for a 3 day break at over £800, i expect and do normally receive much better standards and service.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Stevie-Lee

Beautiful hotel, parking is available but limited with very tight spaces and on a hill so be aware if you have a larger vehicle. Spa was lovely, staff were amazing, room was spacious. We didn't pay for a sea view, so our view was out onto a very run down and filthy roof top which made it feel more like being in the middle of a deprived city area rather than beautiful seaside resort. It didn't affect our stay, but worth knowing if you're planning a romantic getaway.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Sophie

Lovely stay!

Leisure Partner

10/10

Exceptional

23 Jul 2025

andrew

5 star relaxing hotel

I have stayed at this hotel a few times now and every single visit has been 5 star. Everything from the location, the accommodation, the food and the fantastic staff are all 5 star. The relxed vibes also make the stay relaxing

Business

6/10

Pleasant

16 Jul 2025

Will

Service great, sleeping space not so much

It has to be stated that the staff are excellent across the board. The challenges at this hotel are all infrastructure related. The hotel is overdue a lot of upgrades to bring it up to modern hotel standards. There’s no air conditioning, there are regular loud noises that can be heard in rooms, the shower / bath combination is a dated solution including a flimsy shower curtain that comes with all the wet-floor problems you got in hotels in the 90s

Spa has some great options and does what you need it to. Proximity to the beach and local attractions is perfect in my opinion. Feels really harsh to the staff to give an overall 3 star review but the room facilities really do drag the score down by a large margin

Partner

10/10

Exceptional

14 Jul 2025

Sara

The staff were very helpful and friendly....breakfast choice amazing...the spa treatment i had was exceptional....
The views from the terrace are stunning....
id highly recommend.....

Leisure

10/10

Exceptional

11 Jul 2025

Wendy

The most welcoming and beautifully maintained hotel - spa and pool luxurious! Staff at reception and all around were faultless! Thank you for the perfect break!

Leisure Friends

10/10

Exceptional

18 Jun 2025

Laura

Could not believe the lovely view we had of Fistral Beach. Our double balcony overlooked Fistral Beach. Room was very comfortable.
Breakfast was excellent.
It would be nice on check-in for them to explain by they charge 50 pounds per night up front.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Denise

Fantastic location, would recommend a sea view to watch over Fistral beach and the surfing. Spa is great. Pool, jacuzzi, steak room and sauna are great but it was alarming that some guests ignored the ‘no diving’ rules displayed which caused much alarm and was scary.

Leisure Friends

4/10

Poor

01 Jun 2025

Tanya

Amazing spa. However food choices disappointing. We stayed as it was our 24 year anniversary and after a busy day wanted room service. I called reception to order and was informed the menu I was requesting from via the app was old. We were asked to order from the new menu which was delivered to our room. We felt these choices were poor with fewer options. The room was incredibly warm, and it is very noisy outside. No black out curtains in room meaning a very early wake up due to light and seagulls. Also flat pillows and very firm mattress. Over all very disappointed considering the price point

Partner

10/10

Exceptional

27 May 2025

Julie

Lovely hotel

Lovely friendly staff at check on and the bar. The room was very comfortable and spacious. The pool was lovely and not crowded. Very close to Fistral beach, beautiful views from the lounge, some rooms have balconies which looked lovely.

Partner

8/10

Excellent

26 May 2025

Ann

This that disappointing about the hotel is the bedroom tv was outdated and the bath was not clean not much to choose on the food menu in the lodge bar food
Good things it’s close to the beach

Leisure Partner

8/10

Excellent

24 May 2025

Keith

Fistral Beach Hotel

Very good overall stay, excellent location, excellent service. Very comfortable bedroom. The pool, steam room and sauna was also excellent.
Lovely outdoor seating area, unfortunately hotels music spoilt this as too loud.
We went for a balcony room, I wouldn’t recommend spending the extra unless the weather is warm. The balcony is in the shade on an evening. Overall, I would definitely stay again and highly recommend. 9.9 out 10

Partner

10/10

Exceptional

24 May 2025

Neil

A beautiful location and fantastic hotel staff , great food, wonderful spa and gym and wonderful views from the balcony. Good parking for the vehicle and wonderful locations to walk in the area.

Leisure Family

10/10

Exceptional

20 May 2025

Glen

It doesn’t look much outside but it’s amazing!

Fantastic stay, wonderful staff and although the food is expensive and quite small portions the restaurant offers a treat!

Partner

10/10

Exceptional

15 May 2025

Nikos

This was one of my best hotel stays anywhere! All the hotel staff were super polite, helpful and kind and made me feel like home. Many thanks to Freddie, Beth, Jack and all the bar staff that I didn’t get their names!

The room was very clean and the spa facilities were extraordinary.

I am certain this hotel will see me again.
Highly recommended!

Leisure Self

10/10

Exceptional

10 May 2025

Sarah

We stayed for a long weekend. Upgraded to a sea view suite which was lovely. Breakfast was great. Parking available all weekend which makes all the difference! Used the spa a couple of times. Steam room was out if action for the whole weekend which was a small negative but all in all very happy.

10/10

Exceptional

08 May 2025

Dawn

Balcony sea view room was lovely. Staff amazing. Davina was on reception when we arrived and she was lovely.

Leisure Partner

10/10

Exceptional

07 May 2025

Tracey

Property has gonevto the top of my list of places to stay in Newquay

Business

10/10

Exceptional

06 May 2025

Maria

Amazing breakfast and service with amazing views. Parking is not easy but we were lucky to get a space on the road- the chances of getting a spot of the property are extremely low.

Leisure Partner

10/10

Exceptional

05 May 2025

Kathryn

Lovely clean hotel with friendly staff, great breakfast choice and perfect location for the beach and coastal walks

Leisure

10/10

Exceptional

03 May 2025

Iliete

Go on and book it!

We loved our stay here, we experienced 3 days of relaxation, brilliant service and food.

The Spa is spotless and if you avoid rush time will not be busy (though has space to everyone). I had to treatments with Sophie and I super recommend that you book, worth every penny.

We had a dinner and breakfast at their Dune restaurant and again the food was great and the people was helpful always with a smile.

The room was spacious, comfortable and same for the bathroom, though we would love to have more hooks for towels as it was a bit of struggle to where leave them overnight.

For the gym bunnies, they have group classes and I attended the yoga which was very relaxed.

Maybe to improve I would say some of the decor was damaged, so a bit of a TLC would be nice in the rooms and promote the group classes more as we found by chance while waiting for the Spa access.

Partner

8/10

Excellent

20 Apr 2025

james

Would come again

Bar 9/10
Views 10/10
Food and breakfast 9/10
Only complaint would be the spa was a little on the small side but still had pool, jacuzzi, sauna just no sun loungers to chill on

10/10

Exceptional

17 Apr 2025

claire

Merryn, customer service, views, 5 star stay

Overall, a great few days at this hotel. Negatives - mattress was a little hard for me. The afternoon tea was a little disappointing, the sandwiches were a little crispy around the edges where they hadn’t been made to order and the scones were overcooked. However, positives far outweighed the negatives. The receptionist was extremely friendly on arrival. Every member of staff we met were welcoming and friendly, going out of their way to please. The front of house for breakfast were exceptional. I had a massage, I had Merryn, this was the highlight of my trip and will stay with me forever, due to the conversation we had. What a special lady. ❤️
Overall, we will certainly return. We have come away refreshed and happy.

Partner

10/10

Exceptional

16 Apr 2025

F

Wonderful six night stay

Everything was great. All staff were incredibly friendly and helpful and everywhere was clean and equipped in a modern style.
The spa treatment was special and the gym, pool and sauna/steam room facilities were just great.
Add to that the stunning views, we had a wonderful stay.

Partner

10/10

Exceptional

10 Apr 2025

Vicky

We booked a last minute stay at the Fistral Beach in a sea view double and what a view it was over Fistral Beach.

The room was clean and a good size so you don’t feel like you’re on top of each other. The bathroom was clean with a range of products to use if you don’t want to take your own. My only grip was that it was a shower over a bath but that is a personal preference and the shower was powerful.

We ate, twice in the Bay Bar, the staff were friendly, engaging and went above and beyond to make sure you had a good experience. The real highlight was breakfast each morning, where Sarah and Neil welcome you and make the start to your day a fabulous one - they make you feel like you’ve known them forever.

The car park is small but we didn’t struggle to get a space, however that might be different in peak season. The same for the on road parking, there was plenty of spaces but I’m sure they’ll be limited during the summer months.

We didn’t have any treatments but we did use the pool and jacuzzi, which were clean and a nice amenity to have on site.

We were able to walk from the hotel in to Newquay town centre along the SW coastal path and through the golf club, which took approximately 20mins to Sainsbury’s.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Hayley

Great hotel, great staff

This adults only hotel is fabulous! Stayed for a couple of nights and used the spa facilities. The location is good - a 15 minute walk to the town centre and a 10 minute walk to the Boardmasters Beach bar.
The staff were very helpful and friendly. Bug shout out to Neil, Noah and Sarah, the breakfast team who were lovely.

Partner

10/10

Exceptional

30 Mar 2025

Martin

The hotel was very chilled and welcoming from the moment you walked in.
The bar and Restaurant have lovely views out over the beach which adds to that relaxation.
Spa was great; but the only small issue was there wasn’t anywhere to sit down by the pool, hot tub etc, if you just wanted a 10min break from it all, as per other spa’s we have been too; otherwise very enjoyable; would highly recommend; we will definitely be returning.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Witold

Second stay

Second stay
Place to go
Stunning views

Business Partner

10/10

Exceptional

10 Mar 2025

Daniel

Fantastic spa stay

Excellent stay, did all the little things superbly well. The restaurant was excellent.

Partner

10/10

Exceptional

03 Mar 2025

Mustakeema

The staff were so kind and had prepped our room for my husbands birthday. The facilities were included with our booking which meant we had full access to the spa! Will definitely be booking again during the summer.

Leisure Partner

10/10

Exceptional

02 Mar 2025

martin

Nice night away

Friendly staff, especially Noah who served breakfast. Clean, comfortable, just what we needed. Would definitely stay again.
Only comment of negativity I would say is that whilst in the jacuzzi relaxing looking up you see brown stains on the ceiling. Just lets it down a bit by looking in kept.
More places to hang dressing gowns and towels would be good also. But other than that was lush.

Partner

10/10

Exceptional

28 Feb 2025

andrew

I have stayed at this hotel a few times now and everytime it is Superb. From the location to the frendly relaxed staff, i have always enjoyed my stay. Staff amazing, food lovely, hotel Wow.

Business

4/10

Poor

22 Feb 2025

Luke

Our room was very noisy. The room backed on to fans I believe. The room was incredibly warm - the fridge seemed to generate heat in the cupboard and despite the radiator being turned down. I was unable to keep the window open due to the noise outside of the window (room 235) and it became very stuffy. There was a large gap under the door which let a lot of light in from the hallway a resulting in a poor nights sleep.

Partner

8/10

Excellent

15 Feb 2025

Tamsin

Lovely!!

Really lovely hotel and spa! For the money I'd have preferred to not look out the window to the horrible looking roof though! The food was delicious breakfast staff were so lovely bed really comfy! We'll definitely recommend and come again 😃

Partner

10/10

Exceptional

09 Feb 2025

Kane

Amazing

6/10

Pleasant

02 Feb 2025

Ali

Seen Better Days

We have been a few times. This occasion, there were two dead spiders hanging in the bathroom, and the bathroom had seen better days. I had a huge rip on my robe, and the hairdryer didn't work properly. Sadly, there wasn't much luxury as far as the room was concerned. Sad.

Partner

10/10

Exceptional

01 Feb 2025

Verified traveler

Hotel was beautiful, super clean. Staff very friendly and helpful. Spa was lovely, very good massage. Never felt so relaxed.

Only thing I would change would be the pillows on the bed, otherwise 10/10

Partner

8/10

Excellent

19 Jan 2025

Matthew

Sea view room

Fantastic location, nice staff. Breakfast was superb. Spa could do with some chairs or something to sit down only had 2 but had towels all over them. Bed was two singles pushed together so could feel something hard in the middle wasn’t happy about that for the price I payed. Overall good.

Partner

10/10

Exceptional

15 Jan 2025

Lauren

Beautiful hotel! Stayed for one night with my boyfriend and I couldn't fault it. All of the staff were so friendly and the spa facilities were spotless. We had dinner and drinks in the Bay Bar which was lovely, a little pricey but to be expected for the quality. The hotel is situated right next to Fistral Beach and the views are amazing!! Thank you for a great stay, we will definitely be returning.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Sam

Top job

Leisure Partner

10/10

Exceptional

02 Jan 2025

Megan

We loved our stay at Fistral Beach Hotel & Spa. Loved being able to use the spa facilities and the room was modern and cosy with a selection of teas, coffees and shortbread. The hotel is good walking distance into Newquay town and the route via the golf course is lovely. The restaurant offers great views of Fistral Beach. They have a cute photo booth just by the elevator which was a nice touch.

Only thing I would say is the heating was whacked up for winter so the room was boiling but luckily there was a fan in the wardrobe! Parking for over 24hrs wasn’t an issue for us on the main road in front of the hotel, but you may have more difficulty during peak season months.

Leisure Partner

10/10

Exceptional

29 Dec 2024

Markus

Weekend in Newquay

Beautifully located hotel. Friendly staff and good Spa services. Very good food. Comfortable modern room with sea view.

Partner

8/10

Excellent

28 Dec 2024

David

1 night stay (couple) first time at this hotel/spa

Overall the stay was lovely. The room was clean, aside from a visible handprint on the bathroom tiles. We opted to pay for our breakfast in our room, which although I understand carries a service charge I felt was expensive for what received. There were also no additional condiments bought to the room or offered with the breakfast. The spa was nice, just a shame there is no space to have loungers to relax on and no opportunity to have a drink while you relax.

Partner

10/10

Exceptional

24 Dec 2024

Christina

Clean hotel , Comfy bed , great staff & food

Clean hotel , Comfy bed , great staff & food

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

Oszkar

Spent to nights there, staff was really friendly and welcoming. Great facilities, I would go back again.

Leisure Partner

8/10

Excellent

10 Nov 2024

Howard

Food over priced

10/10

Exceptional

10 Nov 2024

Kevin

Great hotel

From the outside slightly weathered but it's the end of the season inside is immaculate never been too a hotel this clean and tidy spa facilities amazing looking forward to going back in January

Partner

10/10

Exceptional

06 Nov 2024

John

Fantastic stay at the hotel

Leisure Partner

10/10

Exceptional

03 Nov 2024

Sharon

5 star service . Lovely hotel

Partner

10/10

Exceptional

28 Oct 2024

susan

The only thing was jaccuzzi kept switching off and n safe in room staff excellent and very friendly

Leisure Partner

10/10

Exceptional

27 Oct 2024

Athanasia

Amazing location and view, great rooms, great spa & products, friendly personnel, very clean, we enjoyed very much our stay. The only problem was parking, spaces are not reserved for the hotel guests (!) and given how popular is the hotel and how busy is the location there were times that we could not park even close.

Leisure Partner

8/10

Excellent

23 Oct 2024

Verified traveler

Lovely adults only hotel. Restaurant was really nice and service was brilliant. Rooms weren't very sound proof and you could hear the door bang as they closed from people coming in and out of their rooms which was a shame.

Partner

10/10

Exceptional

15 Oct 2024

Bala

Excellent!!!!

Leisure Self

10/10

Exceptional

22 Sep 2024

Verified traveler

Lovely hotel with amazing sea views. Walkable into Newquay and with great coastal walks right outside. Can't wait to return

Partner

10/10

Exceptional

15 Sep 2024

david

Excellent hotel and staff very friendly especially in the restaurant would definitely recommend

Leisure Family

8/10

Excellent

15 Sep 2024

Dawn

nice hotel lovely location

Leisure Partner

10/10

Exceptional

14 Sep 2024

Sarah

Had a great experience and loved every minute of our stay

6/10

Pleasant

13 Sep 2024

Howard

Nothing

8/10

Excellent

12 Sep 2024

Tony

Staff were very friendly and helpful. Humming from the generators was quite disturbing in the room (Room 235), especially at night! Not happy that dogs were allowed to sit on the chairs in the bar lounge! Having said all this, we would come back.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Anoushka

We spent a night,.it was okay for us. Location wise very nice, we had sea view room which was nice.

Leisure Family

10/10

Exceptional

24 Aug 2024

Lucy

Amazing stay. Loved the room it had a beautiful sea view and amazing bath.

Partner

10/10

Exceptional

24 Aug 2024

Sophie

Only downside is the restrictions on parking!

Leisure Partner

10/10

Exceptional

19 Aug 2024

Lucy

Lovely Stay

We had such a lovely stay fistral beach hotel Newquay, Cornwall last night 💙

The room was beautifully decorated and very clean. The bed was very comfortable, we had an excellent night sleep. I also loved that in the bathroom, you had Gaia products to use. They smelt amazing!

We used the hotel pool and spa facilities 3 times on our night stay it was open daily 6am-10pm which is brilliant. We had an afternoon swim and late night swim. This morning, I went for an early morning swim whilst my husband popped out for a surf before breakfast. The pool was to tranquil, and the perfect temperature when dipping in and out of the hottub, sauna, and steam room. 😌

We went to the Bay Bar for drinks yesterday evening. The decor was amazing and excellent service. And then this morning, we had breakfast in The Dune it was one of the best cooked breakfasts I have ever had alongside continental options 😋

Overall, we had an amazing stay, and we will definitely be back. 🌊🏨💙

Partner

10/10

Exceptional

09 Aug 2024

Samual

So amazing can’t wait to return

Partner

10/10

Exceptional

05 Aug 2024

David

Shory break for wedding

A beautifully located hotel. Friendly and helpful staff. Calm and relaxed atmosphere. Food was excellent and we had a wonderful 2 night stay

Partner

10/10

Exceptional

02 Aug 2024

Neel

Beautifull view, amazing customer service through, breakfast was incredible also the filter coffee was incredible! The view is breathtaking! Beach is dog friendly but very clean

Leisure Partner

10/10

Exceptional

01 Aug 2024

Andrew

Beauty

Upgraded to a balcony room, best decision ever made. Fantastic breakfast with bucks fizz. Great staff, very good spa.

Partner

10/10

Exceptional

01 Aug 2024

Dan

Amazing stay!

Amazing hotel in a great location, spa treatment was great and so was the breakfast.

Partner

10/10

Exceptional

25 Jul 2024

Penelope

We had a fabulous stay. The hotel's location on a hill overlooking a beautiful beach was fantastic. There were plenty of walking paths and scenic overlooks in the area to enjoy. The warm welcome provided by amazing staff especially our hosts in Dune, the topnotch onsite restaurant, was outstanding. My husband and I look forward to our return.

Leisure Partner

8/10

Excellent

19 Jul 2024

Stephen

Doesn't quite meet the mark

The hotel in general was good, i booked it because it had a spa, we was out everyday and all i wanted was to come back and use the spa, that didn't happen as the spa only open 10 till 5pm, ridiculous. Ive stayed in spa hotels before and the spa is open till 8pm, i was very disapointed that i had paid £2200.00 for a week and wasnt able to use the spa.
In the room the bed was comfortable, but the pillow was as hard as bricks it made my ear sore, spoken with other guest who all said the same.
Breakfast was delightful, fabulous sea views, sarah and neil are an asset to the hotel what two lovely people went out of there way to make sure your experience was good .evening meal unfortunately was just ok and very over priced we paid £140 for 2 starters 2 main and a bottle of wine hence we only went in the one time.
Where the hotel is situated on the esplanade its a 30 min walk into the town centre or an £8 to £10 taxi ride each way, we didn't feel safe in the town either, other guest said the same too.

Partner

8/10

Excellent

17 Jul 2024

David

I’ll start with pros of this hotel;

- views are amazing
- house keeping fantastic
- brilliant hotel gym
- carpark spaces are always available
- Comfy beds

Items not for improvement
- Reception not very welcoming
- I added an extra night on to my stay, staff complained that they had to look up Expedia to match the current rate. The tone was unprofessional
- Breakfast wasn’t a relaxed atmosphere.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Vijay

The best hotel in the area

Business_and_leisure Partner

10/10

Exceptional

07 Jul 2024

Verified traveler

The perfect break

A fabulous hotel in the most perfect location, we cannot wait to go back.

Partner

10/10

Exceptional

07 Jul 2024

luke

.

Leisure Partner

10/10

Exceptional

05 Jul 2024

Ifran

Feedback: make the Cream tea available throughout the day - not just between 12 and 5 pm, increased range of food choices to cater for halal dietary requirements for breakfast and room service, portion sizes for certain room service items are too small - poor value for money, consider extending breakfast service until 11.30am. Provide a bigger range for floatation support devices in the pool area. Spa treatments were quite expensive.

Overall I enjoyed a very pleasant and relaxing stay. All Staff were courteous and efficient. The Gaia products were refreshing. The shower pressure was rejuvenating. Room cleanliness standards were consistently high. Easy availability of robes and towels in the room and spa area is fantastic.

Leisure Partner

8/10

Excellent

03 Jul 2024

Martin

Good location. Car park charge at hotel not good £15 a day!!

Leisure Partner

10/10

Exceptional

01 Jul 2024

Derek

Great stay