The Villa Express

United Kingdom , Preston
Preston, The Villa Express Fleetwood Road Greenhalgh
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50 reviews shown

6/10

Pleasant

27 Dec 2025

Linda

Bathroom shower area was dirty , so unfortunately we did not use it . A bit more attention to cleaning cirners abd the shower door . I have sent photos to your contact on the websire

Leisure Partner

10/10

Exceptional

30 Nov 2025

Megan

Lovely staff, clean room. Just what we needed for the weekend

Business

8/10

Excellent

14 Nov 2025

Susan

Staff courteous. Room sufficient for needs. Shame no breakfast facility for price.

Leisure Self

8/10

Excellent

27 Oct 2025

Ian

While the room etc were good, it was not obvious to me from the booking that there was no breakfast available. How can it be a 3 star hotel with no breakfast? The website needs to make this blatantly obvious, not for people to have to notice there is no mention of food.

Self

2/10

Poor

26 Oct 2025

Gary

The room had black mould in the corners and around the window which is a healthy hazard, the shower cubicle was very dirty and clearly not had a good clean in a long time. Black scum around the shower doors and around the soap dispenser which was empty I might add. Very disappointed as the website states the rooms are to a high standard!

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Deborah

Very basic for overnight stop. No extras, no food option available.

Partner

10/10

Exceptional

30 Sep 2025

david

Very good stay which was near to the venue we were at the next day

Partner

4/10

Poor

09 Aug 2025

Not much to say.

Leisure Partner

2/10

Poor

30 Jul 2025

Peter

Absolutely disgusting, the room was filthy!!!

2/10

Poor

02 Jun 2025

Philip

Carpet not been hoovered for quiet a while i think . Made for a sleepless night i was booked in for 2 nights but booked out after the first one and went somewhere else for the 2nd night.

Self

4/10

Poor

27 May 2025

Gary

I was happy that I was allowed to check in 1 hour early.
Unfortunately that is where the positives end, the villa express feels like a very tired hotel. Broken fixtures and fittings, dead flies in the light fittings and no soap in either of the 2 dispensers in the en-suite. cleanliness was an issue especially in the bathroom, I will not be returning

Leisure Self

4/10

Poor

27 May 2025

paul

The property rated highly for cleanliness. However I found the property to be quite run down, not as clean as I’d have expected and overall poor in presentation- threadbare is how I’d describe it. An example is that the TV remote to a very small TV did not work and was sticky. I went to get new AA batteries from reception but they had only oneAAA battery. They didn’t offer to obtain any more. It was not what I expected from the reviews and how it was presented.

Business Self

10/10

Exceptional

15 Apr 2025

Derek

Stayed there a few times over the years . Good location for an over night stop etc. Clean and tidy over all. Friendly staff.
It went down a bit a few years ago but seems to have been spruced up recently. Change of ownership?
(The tv in the room had seen better days with occasional unresponsive controls. Wi-fi did not load up.)

2/10

Poor

14 Mar 2025

Maria

On arrival I checked in and was shown my room. The bed was almost on the floor.
The room was freezing cold and I spoke to reception and she came to the room and attempted to warm up. She was lovely.
I went to the attached restaurant which is a steak house- they had NO steak. On returning to the room it was still freezing and there was no towels. I had to be moved.
On the second room the heating worked.
I was asleep and was woken by the sound of small feet scuffling around on what sounded like a hard surface. After the initial shock, I decided to check for droppings to confirm my suspicions there was mice, there was none seen but the sound went through the night. I therefore had no sleep!

Friends_and_family Family

8/10

Excellent

03 Mar 2025

WILLIAM

Appears to be a former Premier Inn site. Large free parking area & located close to a main route to Blackpool & surrounding area. Rooms were of a reasonable standard, with all the usual facilities in a working condition, but needs a refurbishment. Bed firm, but comfortable, room clean, but carpet in need of a deep clean. No inhouse food other than a snack machine, but next to a \"Smokehouse\" restaurant, which was excellent. Overall of an acceptable standard for cost & convenient as an overnight stay.

Leisure

10/10

Exceptional

22 Jan 2025

David

It was clean and comfortable.Bar and restaurant next door.Very quiet and staff very attentive.

Leisure Partner

6/10

Pleasant

18 Nov 2024

Suzanne

This hotel is ideal if you are staying and your fur baby needs to go with you, we had no-one to look after our baby. Not many hotels take in dogs so to find this one which was 20 mins away from the hospital for my operation. This hotel is not the cleanest of hotels but for one night and with your dog is fantastic.

4/10

Poor

10 Nov 2024

Drita

Reception staff even though I’d payed for my room refused to let me take my luggage into room until I’d payed for my pup even though I’d more luggage and pup was in car room was far too hot shower was tiny not enough towels given definitely would not use again in fact still waiting on a refund for a room cancelled way before trip due to ill health of a fellow traveller
In need of a upgrade desperately and staff training manners cost nothing

Business_and_leisure

8/10

Excellent

20 Oct 2024

Sue

Nice friendly staff

Leisure

10/10

Exceptional

10 Oct 2024

John

Friendly staff

Excellent very helpful staff

Partner

8/10

Excellent

09 Sep 2024

Yvonne

Although it was easy to park, you definitely needed a car to travel into Preston for our planned venue, cost of taxi &30.00 each way. All staff were very friendly, polite & helpful, room spacious & spotless. Would return, even though due to family foreseen circumstances we only stayed for one night, although we had paid for two

Leisure Family

10/10

Exceptional

04 Sep 2024

Ian

Friendly helpful nice hotel

4/10

Poor

11 Aug 2024

Caron

The bedroom was small with broken furniture and mould in the shower. No effort was made to repair the furniture and no offer of an alternative room until it was too late. Housekeeping left dirty cups and insufficient towels for two guests during this four night stay. Accommodation directed at those working in the area.

Leisure Partner

10/10

Exceptional

13 Jun 2024

lois

Good hotel for overnight stay.

Overnight stay to visit family. Stayed here many times and always received good service. Clean rooms and friendly receptionist.

Friends_and_family Family

6/10

Pleasant

13 Mar 2024

Michelle

Not The Best Stay

First Time Here at Villa Express But There Is Much Better Accommodation Out There At a Better Price £ The Reception Staff Were Extremely Friendly and Helpful And Sam Was Such a Professional With Help and Advice Brilliant She is a Trye Asset But My Room Was Terrible Noises all Night From The Heating Radiators And The Shower Was Shocking Everything Fallen apart ,My Tip Avoid Room ( 6)

Business

10/10

Exceptional

06 Jan 2024

lee

Second stay here, lovely staff, comfy room, and very clean

Self

8/10

Excellent

28 Dec 2023

mark

Xnas do

Stayed many times before, only critcism of room was small shower.

Partner

10/10

Exceptional

10 Dec 2023

lee

One night trip

Just a 1 night stay meeting friends, lovely friendly staff, room was clean and comfortable, really good location and prices really good
Keep up the good work!!

Self

8/10

Excellent

02 Nov 2023

Phil

Good value and provided all
We needed
Staff friendly and helpful

Partner

10/10

Exceptional

12 Sep 2023

Janet

Nice and quiet just a shame we didn't know the pub was closed.could do with some better mattresses.but we did enjoy our stay

Leisure Pet

10/10

Exceptional

15 Aug 2023

Saadat

The staff were very helpful and accommodating. The bed was comfortable. I would recommend this hotel.

Business_and_leisure Self

8/10

Excellent

11 Aug 2023

Verified traveler

Villa a585

Good hotel and location nice and quiet internet a bit inconsistent

Self

4/10

Poor

07 Aug 2023

Andrew

The room had an odour and the widow had a restrictor on it which is understandable, but it couldn't be opened more than half an inch. We were told the room number verbally which matched the key number. Only five minutes after settling in two more guests entered our room. Which was infact their room. Our room on the slip of paper was 27 and not 28 (which was the key we were given).
Lastly the Pub and restaurant next door was permanently closed. So there was no breakfast service available. This should surely have been communicated to us via email.

Partner

8/10

Excellent

24 Jul 2023

Mark

The room itself was Ok, but there was a bit of an odour - not sure if cleaning products, or what it was - plus there were some hairs and dust at the end of the table [housing kettle and the TV] in the corner, in front of the armchair, so fairly easily visible, also the toilet seat hadn't been dried after cleaning so was a bit wet. That said the beds were comfortable and the room was reasonably well equipped, especially for a short stay. We travelled with our dog, who is a bit nervous in new surroundings and i was a bit suprised that we were as far down the cooridor as you could get on the 1st floor, so had to go all the way along the corridor and up/down the stairs to get to/leave our room, which caused a little bit of barking! We couldn't have the window open at night as we faced the road which was quite busy throughout the night and from early in the morning. One last thing was that the next door/attached Restaurant/Bar was closed down, which meant a drive into Kirkham and Wesham for some food, which wasn't ideal after a 7 hour drive, but overall the Hotel was fine!

Business Pet

6/10

Pleasant

21 Jul 2023

Keith

Very poor bed ,no change of towels or tea and coffee also no bar or dining.staff very friendly

Leisure Partner

6/10

Pleasant

01 Jul 2023

Richard

Okay but a liitle disappointing.

Booked here as it was conveniently located for the Lytham Festival. Upon arrival we overheard another couple discussing that they wouldnt be spending too much time in their room so no point saying anything which intrigued me until i arrived in our room. The room was okay but thats all, it was in need of a deep clean. Drawers were in need of a vaccuum, didnt feel haopy putting my clothes in them. Also the bathroom shower was really dirty round the bottom. Its a pity because it had the potential to live up to its rating but i felt it fell short of that. The bed was comfortable but very noisy, each time i turned in bed the whole bed creaked. If i was going to lytham again i would be looking elsewhere for accommodation but if this were the only place free it wouldnt put me off booking again. Just be fair warned its not as pristine as the ratings on here would make you think.

Partner

10/10

Exceptional

15 Apr 2023

Jill

Great value for money

Very clean and very comfortable beds. Great value for money.

Friends_and_family Friends

6/10

Pleasant

20 Feb 2023

Gary

Disappointed

Hotel is very nice but the adjoining pub was closed which was very disappointing because we booked here to have a meal and a couple of drinks.

Partner

8/10

Excellent

23 Jan 2023

Archie

on arrival the room was freezing cold.
we had to get the staff to sort out the heating controls.

Leisure Partner

8/10

Excellent

12 Jan 2023

Stuart

Would not recommend

The room was full of dust and poorly maintained and smelt

The kettle had limescale in it

All pillows had yellow marks on them

The quilt had yellow and brown marks on them

The mattress had a brown mark on it

The description on hotels.com stated there is a bar , restaurant which there is not this

The state of the hotel and it’s description are not as described

I would suggest to that immediate improvements are made by the hotel management so that Fylde Borough council Environmental Health and Liscenjng do not need pay a visit

Business

6/10

Pleasant

31 Dec 2022

Jenny

Budget

It was budget hotel standard.
Reception team lovely and helpful.
Room basic.
Beds very uncomfortable
Bathroom grubby, dead bugs on floor amd in lights

Friends_and_family Friends

4/10

Poor

17 Nov 2022

Samantha

Cold room

Business Self

8/10

Excellent

13 Oct 2022

Lilly

Other than the fire alarm going off on the fire night at 12am our stay was fine.

Business

8/10

Excellent

11 Oct 2022

Peter

Great value for money!

Great hotel with superb on site bar/restaurant.

Friends_and_family Friends

6/10

Pleasant

08 Oct 2022

Shaun

Won’t be staying there again as there is a cheaper and more stars hotel not far away

Partner

8/10

Excellent

05 Oct 2022

Shirley

Clean good price convenience

Business Family

10/10

Exceptional

14 Sep 2022

Verified traveler

Excellent value for money

It did what it said on the tin. Nice room, clean. Very convenient for our trip would stay again.

Business

8/10

Excellent

29 Aug 2022

Gordon

Was noisey with people knocking on doors shouting in rooms hard to sleep. A part from that good

Self

10/10

Exceptional

31 Jul 2022

Philip

Petty moan

Nice and clean only negatives from me are quite petty but they could have a shaving mirror and they change the towels daily which in it self is good but i personally dont mind using a towel more than once

Self

6/10

Pleasant

17 Apr 2022

Clair

Basic hotel in need of TLC

Basic hotel. Needs some TLC. Staff very friendly. Location good. Expected higher standard for the price and also given the link to The Villa in Wrea Green.

Friends_and_family Friends