Name: Barton Manor Hotel & Spa, BW Signature Collection
Address: 746-768 Garstang Road, 746 - 768, Preston, PR3 5AA, GB

10/10

Exceptional

16 Jul 2026

Susan

Great stay, staff were very happy to help. They went above and beyond to make our stay very special..

Family_with_children

10/10

Exceptional

13 Jul 2026

Stephen

All round very good but the breakfast being not quite as good as a premier inn but much more expensive this need attention.

However it's a great place to stay.

Business

10/10

Exceptional

12 Jul 2026

Ramya

Natalie was excellent. The dining staff were kind. It made for a memorable experience. Thank you!

Self

10/10

Exceptional

12 Jul 2026

Ian

It was just an overnight stay for me. Comfortable, clean room with good facilities. A fridge would be helpful for travelling guests. Fresh milk and an ice machine were provided though.

Self

10/10

Exceptional

11 Jul 2026

Carl

As a regular business traveller I have experienced many hotels nationally which have claimed to be wonderful, and quite often found them to be disappointing.
Barton Manor however have consistently provided exceptional standards of service.
I have stayed 15-20 times this year so far and will continue to do so when I am in the area.
Just keep doing what you do so well. 10/10

Self

4/10

Poor

10 Jul 2026

Owen

I also booked the week before in error, and had hoped the hotel would give me a % discount if I re-booked for the correct date. But no chance. The staff were decent and helpful but the hotel is old and in dire need of refurbishment. Worst bit was we stayed during heatwave and had checked this hotel had aircon. We got to room and called reception. Staff came to room and looked all over for air con vents then went away bemused. Came back 20 minutes later with a fan and said that sorry this room is one of those that doesn't have AC yet! And to move you to another room would cost £280 extra. So we stayed where we were....and sweated.

Partner

2/10

Poor

10 Jul 2026

Owen

My fault, but booked the hotel for the wrong week and they wouldn't even give me a token discount off a booking for the following week!

Partner

10/10

Exceptional

07 Jul 2026

FAROOQ

The location, the layout, the staff, the facilities and overall friendly welcoming feel was excellent

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Kevin

We had a great stay whilst visiting family thanks

Partner

10/10

Exceptional

05 Jul 2026

Natalie

Great value stay, everyone was helpful and the room was of a great standard.

8/10

Excellent

03 Jul 2026

Matthew

Had no issues. Didn't have time to use the facilities as was there for business

Partner

10/10

Exceptional

26 Jun 2026

Guy

I always enjoy my stay at Barton manor

Business

6/10

Pleasant

23 Jun 2026

Lars

This is overrated at other reviews, cleaning especially in restaurant, is way below standard, I simply can't give more than 3 stars.. it's nothing s

8/10

Excellent

15 Jun 2026

Jai

We stayed in the gate house as a family of 3 and chose this hotel as it was a short drive to the flower bowl entertainment centre.
The room was out of the main hotel in a separate building and was nicely done with comfy beds. We had an evening meal in the walled garden restaurant and both the food and service were great. We didn’t use the pool as it was £10pp to use the facilities.
The only thing that really let down our stay was the buffet breakfast as many of the items had not been refilled leaving many items not available and the food that was there was cold. As the breakfast was an added cost to the room I wish we had gone elsewhere for breakfast. I did tell the receptionist on check out as there hadn’t been any staff around at breakfast to tell and was told he was sorry to hear that.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

fred

Lovely hotel,nice room ,great wedding venue , highly recommend

10/10

Exceptional

08 Jun 2026

Nigel

Excellent food, clean and spacious room. Helpful staff.

Partner

10/10

Exceptional

07 Jun 2026

Antony

We have stayed in the hotel before this is why we stayed again because we cant fault it in anyway, so no doubt we will be coming back soon,thankyou.

Partner

10/10

Exceptional

07 Jun 2026

jacqui

Great hotel with helpful friendly staff

Partner

10/10

Exceptional

07 Jun 2026

darren

Quality as usual

10/10

Exceptional

07 Jun 2026

Harry

Another pleasant stay at Barton Manor. Another trip planned in July. The new Spa and remodelled downstairs look fab.

Partner

10/10

Exceptional

06 Jun 2026

Sola

We had a lovely stay and thoroughly enjoyed our time here. The staff were friendly, welcoming, and always happy to help. The food was great, with plenty of options and good quality throughout our stay.

The only thing worth noting is that some facilities, such as the swimming pool, require an additional charge if you wish to use them. However, this did not take away from our overall experience.

Overall, we had a wonderful stay and would happily return in the future. Thank you to all the staff for making our visit enjoyable.

Friends

8/10

Excellent

30 May 2026

Nadine

Rooms abit dated in main building

Friends_and_family Family

10/10

Exceptional

30 May 2026

Simon

Just a one night stop over but perfect for a longer stay. The restaurant was excellent and the staff were very attentive and friendly. Loved the little milk fridge for when the ones in the room ran out.

Partner

10/10

Exceptional

26 May 2026

Ebrahim

Very beautiful hotel. Happy to return. Only area for improvement is the customer service.

Friends

10/10

Exceptional

24 May 2026

Marie

Very clean helpful staff, spa facilities very good , love the idea of the small bottles of fresh milk instead of using longline, and ice water machine , breakfast was plentiful will definitely return

10/10

Exceptional

23 May 2026

Poonam

Natasha was awesome. Thank you for a wonderful experience.

10/10

Exceptional

18 May 2026

Bobby

Great stay, the room had everything we needed. We made use of the spa too, it was only small but for £10pp it was great value

Friends_and_family Family

8/10

Excellent

17 May 2026

Lucy

Felt the room photos were very generous…room was not like the picture.
From sitting in the bath I could see the toilet was filthy under the rim. General bathroom cleanliness wasn’t great.

Partner

10/10

Exceptional

15 May 2026

Vicki

Lovely setting just outside Blackpool.

Partner

10/10

Exceptional

09 May 2026

Stuart

Yoccurivv comic up vkguftxu can

Partner

10/10

Exceptional

08 May 2026

PETER

lovely breakfast

Partner

10/10

Exceptional

05 May 2026

Jabeen

Stayed for one night didn’t have any food but the hotel was lovely

Friends_and_family Family

4/10

Poor

04 May 2026

Nigel

Watch out. They rip you off for £10 to use the tiny pool!

10/10

Exceptional

26 Apr 2026

Elaine

From the moment we arrived till we checked out this hotel delivered. Lovely welcome on arrival, spacious clean room. Comfortable bed, handy fridge, sofa. Delicious buffet breakfast. My preferred eggs were not in the buffet but asked and they were provided no problem. Evening meal was delicious too. Waiting staff very pleasant and helpful. Spa facilities were great. You pay £10 for use of the facilities. Well worth it. Loved the heated beds. Plenty treatments on offer too. Take £1 coin for the lockers. Hotel is set in lovely grounds and is very central for touring the area. Preston 30 mins by bus (no's 40&41) where you can catch a bus or train to many places. Not far from Blackpool, Liverpool, the Lakes, the Dales. We would highly recommend this hotel and would return if in the area.

Partner

10/10

Exceptional

23 Apr 2026

Bob

Good hotel !! Didn’t eat there so can’t comment !! Room perfectly serviceable but bathtub was far too small for anyone other than the smallest possible human being !!

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Linda

The hotel
Is really great lots of areas to sit and lovely bar. The staff so friendly and helpful

Partner

8/10

Excellent

08 Apr 2026

Vaughan

Parking v easy. Bar selection limited.

Partner

8/10

Excellent

22 Mar 2026

Angela

Nice hotel lovely areas to sit. I only booked the lowest price room but it was clean and had everything we needed.

Partner

10/10

Exceptional

20 Mar 2026

Alessandro

Excellent.

Self

8/10

Excellent

16 Mar 2026

Alan

Was upgraded to a suite room for free

8/10

Excellent

03 Mar 2026

Fergus

Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high.

Partner

6/10

Pleasant

23 Feb 2026

Mindy

The new part of the hotel is spectacular. Room was luxurious.

Staff are friendly and responsive.

Please note - not only is access to the pool/ sauna etc additional cost, you have to book a time slot. It is also at the other end of the hotel if you have mobility restrictions.

Partner

10/10

Exceptional

22 Feb 2026

Nicola

Really good value for money. Very clean room. Nice food. Nice welcome at check-in & check-out.

Partner

8/10

Excellent

07 Feb 2026

Ian

The Reception Staff were excellent and friendly.

The Room was spotless and loved the drinks facilities, especially fresh milk but an Ice Bucket could have been provided for the Ice.

The Spa is excellent but should be included in the price, instead of having to pay an extra £10.

The room was slightly noisy, either traffic or a generator.

The 'help yourself' breakfast was plentiful but looked like it had been sitting in the keep warm trays for some time and in fact the food was tepid cold.

Business

10/10

Exceptional

02 Feb 2026

Carl

The

8/10

Excellent

01 Feb 2026

Michelle

Staff friendly and helpful. Good good in restaurant. Pool got quite busy and quite a few kids in so not peaceful

8/10

Excellent

26 Jan 2026

Verified traveler

The room was clean and refreshed each day and the staff are always very friendly and happy to help.
Overall this is a great hotel.

My only disappointing 'niggle' is that I visited the same hotel a year ago and was given free access to the sauna/pool. This time there was an unexpected £10 charge and a pre-booking process which wasnt clearly indicated on the booking page. I really only booked the hotel for access to these amenities and didnt mind paying the extra compared to other hotels because of this being available. I will think twice before booking next time.

10/10

Exceptional

25 Jan 2026

Sarah

Room was immaculate. Staff were amazing and went above and beyond. Pool was nice and warm. Food was delicious. Excellent stay! Thankyou!

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Ann-Marie

Room on the service was clean but under the bed hadn't been cleaned in months. Coffee stain on cup.
Poor quality sausage. Asked for a pot of coffee which i didn't recieve.

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Steven

Service, evening meal, comfort all very good
Room very small and drinks pricey

Partner

10/10

Exceptional

10 Jan 2026

Declan

Very welcoming the lady on reception was very helpful

6/10

Pleasant

04 Jan 2026

Diane

Breakfast options were good

Partner

10/10

Exceptional

02 Jan 2026

Deborah

Lovely room, staff friendly and helpful. Third time I have stayed and will be coming again.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Robert

the room was ok, small but we expected that, bed was comfortable and there was everything you needed in the room. However there was a dreadful smell throughput the hotel - like a drains issue. After a while you got used to it, well accustomed to it, but still there.

the lady on reception when we booked in was lovely, bless her she was dealing with what seemed like a tricky customer on the phone when we arrived and didn't seem to get much support from her manager when she tried to put the call through to them, she was very apologetic about us having to wait and witness that. She herself was brilliant, helpful, professional and friendly, I am only sorry we didn't catch her name. On the whole the hotel is okay, warm and comfortable, but if I honest I am not sure the inside is on par with the flashy new exterior.

Leisure Partner

4/10

Poor

29 Dec 2025

Gillian

Staff were all nice but room was horrible, carpet coming away from wall, extractor fan full of dust, bathroo

10/10

Exceptional

26 Dec 2025

Diane

A Special Christmas Getaway: The \"Kelly\" Review
Date of Stay: December 14th - 16th, 2025
Guests: Diane & Chris
Planner: Kelly
🏨 The Hotel: Barton Manor Hotel & Spa (Preston)
Booking Strategy:
I initially booked a standard double room for Mum and Chris via Hotels.com. Knowing this was their first big trip together after 12 years of being single, I wanted to make it special. I used my status as a Level 4 Google Local Guide (with 15,000+ views!) to send a \"cheeky\" request email to the hotel manager, Kajal.
The Result (My \"Win\"):
The hotel was incredible!
• Upgrade: They upgraded them from a Standard Room to a Classic King Room with a Garden View for FREE.
• Romantic Touches: They agreed to arrange rose petals on the bed in a heart shape with \"D & C\" in the middle (Complimentary!).
• Leisure Access: They threw in free access to the Pool & Leisure Club for both days (normally a paid extra).
• Check-in: They added a note to allow Chris to check in early if he arrived first.
Verdict: The hotel staff went above and beyond. The \"cheeky email\" strategy worked perfectly, saving money on the upgrade and spa access while adding huge value.
❄️ The Activity: Preston on Ice
The Plan:
For Monday evening (15th Dec), I booked them a session at the \"Preston on Ice\" skating rink in the city centre.
• Booking: 18:00 Off-Peak Session.
• Smart Saving: I booked a standard ticket for one and used the \"Carer goes Free\" option for the second ticket, saving £18! I also found a student discount code (STU

Partner

6/10

Pleasant

24 Dec 2025

Diane

Our room was very clean and looked to be nrely decorated. The Bed was very hard and couches also extremely hard and quite uncomfortable. Bathroom adequate but needed a few shelves to put toiletries on. Room stifling hot through the night even with heating down and window open
Woken at 6am with a terrible noise outside? Was told ot wss air conditioning Vety disappointed to be told that a hotel of this size had no non alcoholic gin, wine, or mocktails??? We wete told they had sold them all and had none left!!??? Our evening meal was delicious though. The waiter at breakfast was clearing our table whilst I was still eating which I thought was rude
.perhaps a wee bit more training here??

Leisure Partner

10/10

Exceptional

22 Dec 2025

Nicola

Lovely room, enjoyed the pool area. Great service. We had a fabulous night away.

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Wai Lan

The shower drain clogged a bit and flooded the shower floor until i removed the cap

Leisure Family

10/10

Exceptional

17 Dec 2025

John

Friendly staff lovely room great evening meal and lovely breakfast

Business

6/10

Pleasant

16 Dec 2025

julie

staff were all friendly, when they were there, nobody came to the bar despite numerous press of buzzer, same at reception, spa was nice, room had stained carpets and awful view but was spotless otherwise, new parts of hotel were lovely, old parts need upgrade, was awful smell in several of the rooms in old part of hotel, breakfast was okay, items missing and not replenished.

Leisure Partner

8/10

Excellent

15 Dec 2025

Paul

Clean room, good meal in the walled garden

10/10

Exceptional

14 Dec 2025

Christopher

Room was lovely. Bed very comfortable and the room was quiet and spotlessly clean. Amenities were excellent and the staff very welcoming.

Partner

10/10

Exceptional

13 Dec 2025

Sally-Ann

Nice room, bet friendly and helpful staff

10/10

Exceptional

01 Dec 2025

Julian

Check in was excellent and very smooth, service from the reception staff was very helpful. The room was very clean and comfortable and quiet. A very nice hotel which i recommend....

Business

8/10

Excellent

28 Nov 2025

Deborah

Staff were very helpful and friendly. Room was clean and tidy.

Leisure Partner

8/10

Excellent

23 Nov 2025

Martin

Everything was adequate, but the staff were helpful and friendly

Leisure Self

10/10

Exceptional

22 Nov 2025

Ann

Great facilities, top quality breakfast and attentive staff … pity that due to on line gitches on line- I double booked and was charged twice . Once with you which I thought had not completed and then with the direct booking which was glitch free ……

Friends_and_family Friends

4/10

Poor

14 Nov 2025

Dumebi

The room was very small and there was very poor lighting in the room. The only lighting was from the bathroom.

Leisure Self

10/10

Exceptional

11 Nov 2025

Chris

Wow myself and my partner stayed 2 weeks ago. What can we say. Excellent with very friendly and welcoming staff. It was our first visit but definitely be one of our favourites. Lovely hotel with spa and pool very clean all round. Breakfast and evening meal was spot on with lovely food, restaurant not badly priced. Note £10 for the pool swim and spa but well worth it. Would definitely recommend

Partner

10/10

Exceptional

29 Oct 2025

Chris

Excellent overnight stay. Clean rooms and good spa facilites

Business Self

8/10

Excellent

28 Oct 2025

Karen

Pleasant stay, room as described, good facilities

6/10

Pleasant

26 Oct 2025

Martin

Ok hotel, average, nothing special.

Business Self

10/10

Exceptional

12 Oct 2025

Peter

Food was great as were staff. The room was very hot and no AC so relied on opening window. The radiator in the room didn’t seem on. Made for a difficult sleep. But overall the hotel was great and spa nice. Great with my 3.5yo son too!

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Christopher

Lovely updated room! Charming staff, thoroughly enjoyed our evening meal in the Walled Garden restaurant.

Partner

10/10

Exceptional

02 Oct 2025

Solomon

Very nice

4/10

Poor

01 Oct 2025

Sophie

Our room was next to the lift. It wasn’t until we turned the lights off to sleep that we heard the noise of the lift every time someone used it.
We were kept awake till 1am and then woken up at 5.30am by it.
I thought about contacting reception but the thought of moving rooms in the middle of the night in my pjs was not an option.

Partner

10/10

Exceptional

30 Sep 2025

Neil

Amazing room and great staff and service.

Business

10/10

Exceptional

29 Sep 2025

Carl

As always, greeted by friendly professional team.
Usual, consistent, high standard of room presentation.

Business Self

6/10

Pleasant

27 Sep 2025

Carl

Hot and noisy room, little sleep

Didn't feel four star to be honest. Restaurant evening meal was good, if pricey, but breakfast wasn't great. Our room was very hot on arrival, but did have printed instructions on how to work the thermostat. Sadly there wasn't a thermostat in our room, so we had to sleep on top of the duvet. Walls were very thin, and we got very little sleep thanks to the noise. I asked to move to a quieter room where we might get some sleep, but was told I'd have to pay another £25. Not impressed, and won't be back.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Robert

A1 stay

6/10

Pleasant

25 Sep 2025

Douglas

Decent food

Business

6/10

Pleasant

22 Sep 2025

Chris

The hotel was very good and the overall experience was okay.
Lobby bar was not great service.
Restaurant food was good quality but overstaffed and very slow serving.
Bedroom was very nicely set up but walls are very thin. Could clearly hear neighbors until 2am in the morning so not a good sleep and an early start for a long drive.
Did not use spa facilities as was just a one night stay.

Leisure Friends

10/10

Exceptional

21 Sep 2025

Carl

Essential R&R

Great welcome on arrival. Reception very busy but made my check-in as simple as possible.
My visit was part of an extended business trip and the stay was a welcome R&R stop.
Didn't get chance to use all the facilities on offer, but the restaurant provided a relaxing, enjoyable hour or so to unwind.
Compliments to the Chef(s) the food was excellent and the attentive restaurant staff completed my dining experience.
Will be making this venue a regular stop-over when I'm next in the area.

Business Self

10/10

Exceptional

17 Sep 2025

Catherine

We had a very pleasant stay,breakfast very good, and our evening meals on both nights very good,staff were very friendly

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Martin

Pleasant stay but could do with some upgrading.

Stayed here before several years ago. The restaurant needs upgrading as it hasn’t changed and tables are old and worn. Older rooms are also looking dated.

Partner

10/10

Exceptional

10 Sep 2025

Neil

Outstanding

The staff were excellent and the room was absolutely fantastic. Dinner was lovely with a beef salad that was outstanding.

Business

10/10

Exceptional

04 Sep 2025

jacqui

Lovely stay and really good upgrade of hotel. Staff are awesome and so helpful

4/10

Poor

02 Sep 2025

Karen

Tables left untidy

Leisure Partner

10/10

Exceptional

01 Sep 2025

Glenn

A gem of a hotel

Have stayed at this hotel a number of times over the last few years and they’ve had some renovations since I last stayed which look great. Friendly attentive staff, great food in the restaurant and very clean and tidy as always.

6/10

Pleasant

01 Sep 2025

Madeline

Perfectly fine, just very corporate. Looking at the name and the default picture on the listing made it seem more cozy, but the rooms are as pictured. The bathroom had outdated plumbing, but was clean. They had room service.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Peter

Great Hotel, staff are very helpful and approachable

Partner

10/10

Exceptional

27 Aug 2025

Yvonne

My friends and I lived the place. Very clean. Staff very professional but friendly. There were a common ice machine in the corridor and tea facilities in the room. Food was superb.
We wished we were staying longer as it was so nice and peaceful.
Would definitely use this hotel again. Thank you.

Leisure Family

8/10

Excellent

26 Aug 2025

Paul

Standard rooms should be called budget.

I really didn't like my first room 201 it was.a standard rooms but for me it wasn't up to the price tag. It was too hot not enough power points.But I did get upgraded to the club house which is much nicer. I was also disappointed the swimming pool you have to pay per session. When I chose the hotel based on a swimming pool I expected to use all the time. As a result from what I saw in the gym the pool was mostly not used.

Business Self

10/10

Exceptional

24 Aug 2025

Tobias

Convenient for a night whilst travelling north

Comfortable and convenient for breaking a trip north.
The hotel is located within easy reach of the m6, providing a warm welcome, to the weary traveler.
The room was fairly basic but comfortable.
Breakfast was good.

Partner

10/10

Exceptional

24 Aug 2025

Angela

great venu

Would stay again.convenient and accessible location

Partner

10/10

Exceptional

19 Aug 2025

Matthew

Best, Best Western!

Probably one of the best Best Westerns I have stayed in.
Modern, comfortable rooms with great amenities.
A lovely restaurant area with great food and staff!

Business

10/10

Exceptional

17 Aug 2025

Sean

Fantastic two night break

Stayed here for a couple of nights and can not complain.
The spa was very relaxing, I had a massage and a swim/sauna afterwards.
The food was superb, breakfast and dinner were both amazing.
My room was quiet and had everything I needed, blackout curtains and comfy bed meant a great night's sleep.
The staff are incredible and really made my stay that much more enjoyable.
I will definitely stay again.
Thank you Barton Manor.

Self

6/10

Pleasant

11 Aug 2025

James

Bad WiFi and pool access now charged at £10 breakfast ok, v cheap

10/10

Exceptional

07 Aug 2025

Jane

Evening away

Lovely room plenty of room. Comfy bed. Good shower