Name: Trivelles Park Hotel
Address: Tulketh Road, Ashton, Preston, pr2 1es, GB

2/10

Poor

09 Jul 2026

Christopher

Disgusting, dirty , signs of drug use , pictures nothing like the ones on line , unsafe , smashed windows , and now I’m £217 out of pocket and it’s a nightmare trying to get it back

Self

2/10

Poor

17 Jun 2026

Martin

I booked this hotel.for my son., after reading really positive reviews. His stay was really bad. Seemed to be a hotel for homeless . Bed really uncomfortable and craked with every turn .Hotel very noisy during the night. Fire alarm went off at 0300 , and then someone knocked at his bedroom door at 0500 , looking for 13 pence !!!!!!.
He had very little sleep and had to work today. Definitely a bad choice

Self

10/10

Exceptional

31 May 2026

Mick

The manager Rais was an absolute star, nothing was too much trouble for him.

Business

2/10

Poor

26 May 2026

IBIRONKE

Extremely disappointing experience. I booked this hotel after a night shift because I needed a few hours of rest before my next shift, but the entire experience was misleading and unprofessional.

I repeatedly called before and after booking regarding early check-in and was constantly given conflicting information. One moment I was told my booking could not be found, then I was told a room would be ready in 5 minutes, only to be called back again and told to wait until 1 p.m. after I had already turned back and missed my transport.

The behaviour felt very deceptive and dishonest. In the end, I did not stay there and I was deprived of the rest I urgently needed.

I am awaiting my refund

I would advise people to be very careful when booking here.

2/10

Poor

24 May 2026

Tracey

The room was disgusting, smelly, bathroom damaged, a filthy dirty, window bricked view, walls damaged and paint peeling off all the exterior windows. I witnessed drug use - The hotel was like a homeless shelter and they were certainly not customers.
Thankfully, the WiFi was good, giving me the opportunity to find another hotel for the night.
I left because I felt unsafe in this environment. The man on the desk seemed shocked when I said I was leaving and explicitly told me I couldn’t have a refund. My room was a twin but had booked a single as I’m a solo, female traveller. The picture of the room I booked was definitely not the room I was given.
Overall, it was unsatisfactory even for the low price.

Self

6/10

Pleasant

20 May 2026

Deepti

Everything was okay but I have faced little issue with milk for coffee and tea

Self

8/10

Excellent

18 May 2026

Steve

Good Parking, simple check in good wifi. not the savoy but fine for the price

Friends_and_family Friends

2/10

Poor

13 May 2026

Ross

Needs a lot of work

2/10

Poor

07 May 2026

Phill

This place is wrongly advertised. Windows boarded up in bedroom, basin tap fell off in my hand. Avoid……it’s a health hazard

Friends

2/10

Poor

11 Apr 2026

Mike

Very disappointed with hotel and extremely noisy bedroom. Decided to leave after 20 minutes and seek alternative accommodation

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Sandra

Man on desk polite. Surprised when told our room was in another building, next to hotel. Freezing cold initially as heater just coming warm. Strange smell in the room, however clean sheets and fresh towels available. Room needs painting as lots of marks everywhere. Tea and coffee avaiable in the room. Very basic room, probably right for the money we paid. Would not stay again

Leisure Partner

2/10

Poor

15 Feb 2026

Richard

Severely regret giving this place a try. The hotel looks far more run down than the photos suggest. Room was boiling hot with no radiator control. Carpet covered in bumps from bits of twig and also cigarette burns that must pre-date the 2007 smoking ban. Stains and mould on walls. Bathroom door had to be barged open past ill-fitting bath panel. Big tears in bathroom floor and beds. Insects in coffee making area. Found a beetle / bed bug in my wine later and didn’t sleep in the bed. Paper-thin walls meant my neighbour’s TV kept me awake and woke me up at 5am. Lots of little things that say ‘we just don’t care’! Have had far better stays in other local hotels.

Leisure Self

10/10

Exceptional

18 Jan 2026

Abdul

staff was friendly and helpful.

Business

2/10

Poor

05 Dec 2025

Simon

1st Room was wery in need of basic maintenance, there were holes in the bed frame walls and toilet seat had no nuts attached to it, room was dirty and had no heating controls so was very hot all night and had to sleep with the window open, found a cockroach on the 2nd night and moved to a slightly better family room after inspecting all the available twin rooms still this room wasn't as clean as a hotel should be, bad smells in the corridor and general dirtyness everwhere, I've stayed in some grotty hotels before but this one was probably the worst on,

Business Partner

10/10

Exceptional

25 Nov 2025

Brian

Excellent manager on site to explain everything

Leisure Self

6/10

Pleasant

24 Nov 2025

Tish

Easy parking, seems secure with cameras up. Quiet area too.

Friendly and welcoming staff at the desk.

Room was well equipped, although a bit odd in design (provided soap but no actual space to put soap on, so just left it lying in the sink). There were also some toothpaste marks on bathroom surfaces from previous guest, so cleanliness not the best, and the room in general was a little shabby but not offensive. Everything else seemed clean.

I was so tired that when I got into bed and realised it was just a blanket inside a duvet cover and not an actual duvet, I just made do...but it was a cold night. I should have gone to reception, as found out later that a duvet was stored under the bed. But they should have just put the duvet on the bed to save this issue!

The room had been heated before I arrived however, so some thoughtfulness by the staff - thank you!

Overall reasonable enough if you need a quiet place to rest your head, but just check you have enough bedding!

Self

2/10

Poor

20 Nov 2025

David

Without any trimmings and warmth that a person would consider to be the basic standard

Leisure Self

2/10

Poor

15 Nov 2025

Phil

ne trying to take a shower

Therefore I will be requesting a full refund ny is made to this shocking hotel

I have taken photos of the walls the bathroom which got wet after running the sink tap as instructed by the staff member

Please coukd you ring me or email at the following email a

8/10

Excellent

07 Nov 2025

Samuel

The Hotel was easy to locate and room was comfy.
Not properly cleaned to an excellent standard. No Rubbish Bin in the room, only 1 tiny one in the bathroom.
Heating was good. Lighting was great. No clothes hangers in the room .
Helpful Receptionist. WiFi could be better
Overall, could be much better.

Business

2/10

Poor

21 Oct 2025

Nicholas

Utterly disgusting.

Pictures speak a thousand words, but needless to say, I have never stayed in anywhere as filthy and run-down as this.

Room smelled of cigarette smoke, and I have a cold at the moment, so it must be really strong. Signs in the room stated that the police would be called if caught smoking in the room…

No cold running water, just the hot tap worked.

Carpet filthy, and don’t know when it was last cleaned, I could feel things underfoot…looked like food in places.

Lifted the sheet off the mattress only to find it covered in various stains.

Kettle was coated with something filthy inside.

Bedside drawers covered in cigarette burns and just filthy.

Mould everywhere in the bathroom, damp coming through the ceiling, wallpaper peeling, what looked like bird mess on one of the blinds.

Heard noises in the car park late last night, could see a lady with a baby in a pushchair waiting at the door. Thought nothing of it, until I heard a vehicle pull up just after 5am, people talking and repeated knocking on the front door…don’t know if this place is being used for emergency accommodation/halfway house or other, but I wouldn’t let an animal stay here, let alone anyone in a vulnerable situation.

Should be inspected, and closed down until it is fit for human habitation.

Business

6/10

Pleasant

04 Oct 2025

Simon

Room ok - bathroom could do with some bleach esp really shower cubicle which was horrible

Self

6/10

Pleasant

29 Sep 2025

Suzy

Dirty bathroom, roll together mattress and no remote for the TV. Room Smelled of mould. Left early the day after as we couldn't wait to leave.

Partner

2/10

Poor

17 Sep 2025

Patricia

Upon first viewing the hotel from the transport from the station, I instantly regretted my decision to book this hotel. Upon check in, the actual entry way was in a poor state with broken glass and paper adverts to try and cover the break over. Upon entering the room, the decor needed severe repairs, a bucket under the sink to catch the water from a leaking tap, the secondary bathroom light didn't work, mildew in the groutwork of the shower, the curtains and the privacy net were greasy due to not being cleaned in a very long time. Upon opening the wardrobe a used cotton bud tumbled out. Overall it was a very disgusting room.

Leisure Family

6/10

Pleasant

15 Sep 2025

Alan

Large groundfloor room. Large house with an interesting history. Very reasonable rate. Close free parking in the grounds. Friendly, helpful staff. However, perhaps there is a water pressure problem as I couldn't get hot water to flow fron the electric shower. Also, the grounds need attention as a bit overgrown in places.

Business_and_leisure Partner

2/10

Poor

12 Sep 2025

Sebastian

“Absolutely disgusting – avoid at all costs!”

This place was filthy, stained, and smelled horrible. I honestly cannot believe this is allowed to operate as a hotel in the UK in this day and age. The condition of the room was shocking – dirty carpets, stained bedding, and an overall terrible smell.

This is not a standard – this is a disgrace. I wouldn’t let an animal stay here. It should honestly be shut down.

Never again. I strongly warn others not to stay here – unless you enjoy a survival experience. Honestly, the forest would be cleaner and more comfortable, 100%.

Business Self

8/10

Excellent

06 Sep 2025

william

The hotel part we stayed in was ok the grounds could do with tidying up parking was fine the chap on the desk was really good helped us find somewhere to get food it's a bit dated but clean and a comfy bed so all in all it was good

Leisure Partner

4/10

Poor

31 Aug 2025

Verified traveler

Needs a revamp

I read the reviews before booking and most said tired and old but I feel this hotel was more than tired. It was old and unkempt. On first driving in the brick wall is falling down, the garden uncut and brambles everywhere and the inner door had a smashed glass panel covered by a poster. The man at reception was nice,polite and welcoming. The pros were TV, fridge and comfy clean bed and clean towels and free WiFi. The negatives were unclean floor in bathroom and cupboards, very old shower and toilet. The base of the bed had scribble over it and some on wall. The light switches were all chrome look and covered in fingerprints. The bedside cabinets had laminate lifting off. Everything else just cobwebs and old in age...just needs a major overhaul. See photos. Not worth the money of the stay. Plus it's billed as 3 star. I'm not too sure about that?

Partner

10/10

Exceptional

26 Aug 2025

Joan

Nice staff and helpful

10/10

Exceptional

25 Aug 2025

Simon

Room was as expected. The front staff were excellent, very friendly and accommodating.

Business_and_leisure Self

2/10

Poor

23 Aug 2025

Jamie

AVOID!!! AVOID!!!

It was nothing like the picture. the room was very dirty, like it hadn’t been properly cleaned in years. There was dust on the head board which looked like it had been there since 2007 a long with the rest of the room. The shower hadn’t been cleaned either with the room smelling weird. We was in the room for 10 minutes and left and had to book somewhere else to stay.

Leisure Partner

8/10

Excellent

18 Aug 2025

Angela

Whilst I agree with some of the reviews that the hotel is a little dated and could do with some updating, I was more than happy with my stay for the money. The staff were friendly and welcoming and the room I was given was big, clean and very comfortable. Tea and coffee facilities were provided. As a lone female traveler I would have no issue with staying here again.

Leisure Self

4/10

Poor

16 Jul 2025

Alexis

Disappointed!

Very disappointing because no food; no amenities and place very shabby and run down.

Business

2/10

Poor

04 Jul 2025

James

Unacceptable

Had to leave and book elsewhere due to cleanliness issue

Business

8/10

Excellent

20 Jun 2025

Neale

Excellent value for money
My room is clean and airy

Business

6/10

Pleasant

17 Jun 2025

matthew

Cold tap didn’t work. Mold on curtains. Loud bed creecked with every move. Scary place thought I was gonna get haunted. Staff was nice though

Leisure Partner

10/10

Exceptional

08 Jun 2025

Colmb

Great service. Great price. Would highly recommend

Leisure Partner

10/10

Exceptional

03 Jun 2025

Mark

Lovely experience

Very clean and quiet room. Because I had mobility issues and couldn't climb stairs, the host went out of his way to find me a ground floor room. Free tea, coffee, milk and sugar in the room and clean bathroom.

Self

2/10

Poor

26 May 2025

Catalin

The condition of this hotel is below the minimum hygiene standards. The room was smelly, dust and spider webs were everywhere. Will definitely not coming back again. This place needs a massive renovation

Leisure Family

2/10

Poor

03 Oct 2024

Stuart

Inacruate description in app.

We booked because Hotels said free breakfast but there was no breakfast. We wouldn't have booked otherwise. It's extremely old and in poor condition. Staff was friendly and helpful.

Partner

4/10

Poor

26 Sep 2024

David

The property is pay for what you get.

Business Self

2/10

Poor

21 Sep 2024

Robert

The room was dirty and not in good condition. It also didn't smell very nice but I couldn't quite figure out what is was. It was really noisy and generally not a pleasant experience.
In fairness, the bed was fine and the sheets were the cleanest part of the room.

This was not at all like the pictures and on reflection I wish I had immediately left the property and demanded a refund.
I would never stay here again and can't recommend it.

Business Self

8/10

Excellent

18 Sep 2024

Richard

OK stay, room could benefit from re- decoration

6/10

Pleasant

10 Feb 2024

Joseph

Poor don’t bother !

For £56 per night you’d expect better the rooms where not cleaned regularly the breakfast was poor we didn’t bother with it after the first day as the breakfast room was cold and very uninviting , a choice of cereal and toast that was self serving. I won’t be staying again .

Friends_and_family Family

2/10

Poor

29 Jan 2024

william

The room was dirty, with mould under the windows. There were stains on the carpet and on the ceiling.

There were stains on the wall and the corners in the bathroom hadnt been cleaned properly. Not recommended at all !

Business Self

4/10

Poor

15 Dec 2023

Max

Worked away most of my adult life. Stayed in some places that are what they are, at least theres an effort made to improve..but this place tops it. A shanty hotel at best. May once have been a lovely institution, but not now. Filth occupying every crevis and not only talking about the clientele. How this place has 3 starts and thinks its okay to have rooms open that have blood on the sheets and walls is beyond me. Had to buy my own bottles of febreeze to sort the smell of cigarettes in my room. Paid in full with no refund option which was a mistake.

Business

2/10

Poor

27 Nov 2023

JOHN

Nothing, The staff at reception was arrogant, not helpful and lazy. No Breakfast on Monday 27/11/ 2023 cause a worker took the keys home and furthermore called in sick. The place is pathetic . Looks haunted. Police is at the facility every minute. Dont stay at the park hotel. Its not safe.

Leisure Self

2/10

Poor

03 Nov 2023

Joe

No staff around only a message in reception that states if no one around in 10 to call mobile. Mould around window constant dripping shower. Sound on TV kept going off. Breakfast consisted of toast or cereals no staff around during breakfast.

Leisure Self

4/10

Poor

11 Oct 2023

stephanie

Sorry to say but this property isn't like the picture. The room was smelly, there was dirty with fingerprints over the walls and stains on the cushions. The kettle was dirty that I wouldn't make a drink and sugar sachets were stained. The bathroom was dirty and the shower didn't work very well and the shower head fell off the wall. Breakfast was a cold breakfast, cereal and toast, and the crockery was already laid out at the table. My bowl was dirty, the table hadn't been wiped and had crumbs on the seat. There were cobwebs on other tables and the outside view was overgrown with weeds and wooden slats chucked about. Its a very big property and it seems the guy on the check in desk is trying to do everything himself. We see no other staff but think he should invest in some cleaners! Its a shame because it could be a great property with a bit of tlc.

Leisure Family

4/10

Poor

09 Oct 2023

Verified traveler

Cigarettes smell right through, room was dated and damp,cold breakfast in morning, this was not stated when booked

Partner

6/10

Pleasant

08 Oct 2023

gary

out of town

A bit out of town. No breakfast available and couldn't find any local cafe's. Comfortable, spacious room. Car park was full.

Self

2/10

Poor

01 Oct 2023

Murray

Catfish bnb

Arrived in room and it did not smell fresh (cigarette smoke). After looking around the room there was stains everywhere (on the walls, floor, bedsheets and towels). Could not use shower as there was mould and drier in it. The furniture was falling apart and the door looked like it had been kicked in a put back together multiple time. Would not recommend staying here.

Partner

8/10

Excellent

24 Sep 2023

Rodney

Well priced and handy for Preston Centre

The hotel is an old building, appears to be in good repair, although some facilities are ready for refurbishment.

Partner

10/10

Exceptional

22 Sep 2023

Granville

Perfect location

Good for short stay. Value for money. Ideal location.

Friends_and_family Family

2/10

Poor

10 Sep 2023

Joseph

This is the worst place i have ever stayed! Dirty reception area, inside and out. Cigarette ends around all outside areas. The room was small , i didn't mind that, but the dirt and filth was sickening, we booked this room on the good reviews we had seen, i dont know what other guests standards are but i found stains on the sheets, on the pillow cases, the head board to the bed had stains and thick dust across the top. The carpet was stained with black thick lumpy marks, the shower had grimy dirt all around the bottom and drain area, the walls and doors had stains and dirt , the light on the wall looked unsafe with what looks like a large plaster to cover wiring. After the state of the room and low standards of hygiene we didnt bother with the breakfast offered, cereals and toast self serve in a dirty dining area, dont think we missed much. Never will i stay here again and feel the reviews we read to be false and unfair to unsuspecting guests. The photos on the web site are not a true representation of this place.

Leisure Partner

4/10

Poor

16 Aug 2023

Alastair

The room was a good size for the money but the wifi was feeble in the room (good in the lobby). We knew there was no hot breakfast but the buffet breakfast choices were very restricted. Outside, bushes were invading the parking spaces and there was a lot of rubbish on the ground around the outside bins that should have been inside them. A tired property and service, with much missing that we would normally have expected.

Leisure Partner

2/10

Poor

22 Jun 2023

John

Overall disappointing stay

Shower was broken, place looked nothing like the photos, staff unfriendly pretty much shunting us out the door so they could 'clean' the rooms. Overall disappointing stay

Business

2/10

Poor

11 Jun 2023

Verified traveler

Vile

Complete dump and rip off. I have no idea how this isnt 1 star. The images the hotel use are FAKE. Avoid at all cost!!! Mouldy, filthy, broken shower, no staff to help with any issues.

Business

6/10

Pleasant

27 Apr 2023

Jacob

Great staff but the hotel was not in great shape.

Business

8/10

Excellent

27 Mar 2023

Chidiebere

A beautiful place away from home

It was a short but pleasant stay. I got a very lovely room which was big in size and comfortable. Overall a good experience but could do with better heating.

Self

10/10

Exceptional

13 Feb 2023

Kalpana

Stayed there on my way to Scotland just for the night it was perfect. Welcoming staff , it was quite and peaceful.

Partner

8/10

Excellent

27 Jan 2023

Daniel

Basic accomodation, friendly staff

Basic but everything was fine.
One of the staff called Rais was very helpful

Self

6/10

Pleasant

22 Dec 2022

wladek

Toilet difficult to flush, and no breakfast.

Leisure Partner

6/10

Pleasant

01 Dec 2022

s

this is a very basic hotel which i was expecting however the shower was freezing which i wasnt expecting

Business

6/10

Pleasant

03 Nov 2022

Valerie

Lovely place and good staff

Leisure Self

8/10

Excellent

29 Aug 2022

Aaron

Nice hotel

Nice little hotel, very comfortable room and slept well. Emma was great and made me feel very welcome from when I arrived to when I left. Would definitely stay again if in the area

Self

10/10

Exceptional

31 Jul 2022

Lyndsey

Lovely hotel

Clean and spacious room. Everything we needed. Quiet road out front, enough free parking. And lovely cooked breakfast, even had a veggie option!
Staff member Emma was so kind, even calling me the day of our stay to double check some information. Very polite and welcoming when we arrived, even helping us decide where to visit the next day!
Overall, just what we would wish for in a hotel for a night away. Would definitely recommend to others.

Friends_and_family Family

6/10

Pleasant

20 Jul 2022

John

Smoking area was outside my room people outside all night kept me awake .

Self

10/10

Exceptional

30 Jun 2022

Gabrielle

Lovely

The staff are lovely and the room was lovely and clean

Partner

8/10

Excellent

24 Jun 2022

Callum

Overall happy with stay but disappointing in areas

Regular here, usually visit once a year. Always superior room usually the big room with sofa, but disappointing the room this time round was smaller and not as pleasing.

Room cleaning was disappointing, cobwebs on light fixtures, corner of bathroom. Towel rack dirty & rusty. Shower plug full of hair.
Also some damage throughout the room, marks throughout the wallpaper, punch mark/hole on the bathroom door? Bathroom mirror light didn’t work. Shower temperature controls weren’t great either.

Only 1 hanger and 1 towel in room, had to request more. Personally expect for a couple stay, 2 large towels & 1 hand towel.
Body wash and soap included, no shampoo conditioner. Also no robes & slippers? Which should have been included in our package.

Overall happy with the stay just disappointing to what we are usually used to here, like I said this is a regular stay for us and as a couple one of our favourite places to stay. Hoping this was constructive and look forward to returning hopefully again soon. Thank you

Partner

10/10

Exceptional

10 Jun 2022

Kathleen

Lovely hotel

The hotel was very clean and tidy the rooms were very clean abit on the small side but for a couple was excellent the bed was comfortable and very clean with clean towels in the bathroom all so a nice touch was little soaps and body wash for you to use the staff were helpful in showing us how to use the main door with the key card and showed us to the room i will probably use this hotel again

Partner

8/10

Excellent

06 Jun 2022

Verified traveler

Had a great stay, friendly welcome, bed comfy, curtains in the room could do with replacing, tea bags missing but I'm sure that was just an oversight and i had some with me coz i like decaf.

Partner

2/10

Poor

12 Dec 2021

A

Not a positive experience

An overnight stay booked on the spur of the moment because of bad driving conditions. Bed covers were clean but that was the only positive. Walls were so stained and dirty I nearly left after 20 minutes, it made me feel uncomfortable. Didn’t take up the offer of breakfast as put off by condition of the room -which was in the “new” part of the hotel. Walls so thin you could hear people making phone calls in the next room.

Self

6/10

Pleasant

07 Dec 2021

Verified traveler

Unhygienic

I was appalled by how dirty the place was, especially in these covid times. There were stains on the sheets, cobwebs everywhere, the floor had not been hoovered, stains on the carpet, toothpaste in the sink, hair in the shower and feaces in the toilet.

Partner

10/10

Exceptional

28 Nov 2021

Chuan-Jin

Very clean and convenient

Leisure Self

10/10

Exceptional

28 Nov 2021

Emma

Hotel near football ground

Easy location for Preston v Fulham at deepdale.
Lovely clean, warm and cosy
Lovely woman on reception .. helpful booking cabs .

Partner

8/10

Excellent

06 Nov 2021

Rigin

Good
Ambience

Self

8/10

Excellent

17 Sep 2021

Robert

Very friendly staff, enjoyable stay

Leisure Partner

10/10

Exceptional

16 Sep 2021

Verified traveler

Really lovely place, clean and comfortable. Staff were very helpful. Highly recommended.

Self

10/10

Exceptional

12 Sep 2021

Julie

Lovely stay

Emma greeted us at the door and was lovely, nothing was too much trouble and she arranged our taxi to go out in the evening.
The manager was very courteous and helpful.
If we come to Preston again we would be more than happy to stay here.
Thank you!

Partner

10/10

Exceptional

04 Sep 2021

MICHAEL

A very. Friendly and very helpful hotel, the staff was welcoming and very easy to connect with. Yes

Partner

10/10

Exceptional

03 Sep 2021

Kyung Hwan

Staff is excellent! Stayed over a week and no problem at all! Nice breakfast, fantastic window and view, and so much got cares from all the staff! Must visit again!

Leisure Partner

6/10

Pleasant

31 Aug 2021

Verified traveler

Location, easy to find.
Reception staff is very friendly. The room is spacious but the beddings is not clean .
A bit rusty in the shower. No toilet roll
Breakfast is ok, but need to wait to serve as only one staff serving.

Friends_and_family Family

2/10

Poor

30 Aug 2021

Emma

Never ever again. Below standards.

Business Partner

2/10

Poor

27 Aug 2021

Barry

Dirty and poor customer service

Only one word: Appalling. Would never stay here again and would urge others to avoid.
Booked a twin and double room and the standards of cleanliness we are disgusting. Cobwebs and spiders, dustballs under the pillows, Mould and grime around the shower and shower mat, and just an unpleasant odour.
Spoke to the receptionist on duty who was lovely, but it was his first day and had been left alone and couldn’t help. My details were supposed to be passed on to the manager and I’m still waiting to hear from him.
Poor standards and poor customer service.

Friends_and_family Family

10/10

Exceptional

26 Aug 2021

Sam

Very nice

Lovely place and staff, couldn't ask for more.

Friends_and_family Family

10/10

Exceptional

25 Aug 2021

Nicholas

Value for money

Perfect for what I needed. Staff were friendly and helpful. I will be using again.

Friends_and_family Friends

8/10

Excellent

15 Aug 2021

Martin

No Issues, Did what it said on the tin.

Business

6/10

Pleasant

01 Aug 2021

James

I received a friendly welcome to check in and who showed me to my room. The room itself was tidy and smelled clean, however some minor maintenance is required to repaint to cover some scratches on the wall, also a piece of wallpaper that had come off next to the light had just been taped back in position. The bed itself was quite uncomfortable and would probably benefit from a new mattress as the springs could be felt and the mattress compressed to the base of the bed when lay on it. Very thin walls meaning i was woken a couple of times through door closing, creaking floor boards and people having sexual intercourse

Business

2/10

Poor

24 Jul 2021

Samantha

A very sad decline. Not recommended

I haven't stayed here before but it appears to have changed hands and it has rapidly declined. I wanted a rest stop on the way up to Scotland i now wish i had carried on driving.
Was met by reception staff who had just had a takeaway delivered so he rushed through their check in saying push this press that for the doors then took me to an outside annexe where some of the rooms are. Upon opening the room door was met be a dark and drab room only the ceiling light worked. No bulb in desk lamp or bedside light. Could feel the springs in the bed luckily i had a blanket in tjecar so used duvet as padding. The carpet walls and bedbase are completely stained looks like tarmac . The bathroom was grim mirror was water marked the grouting was grimey the toilet seat was loose and at an angle to the base limescale marks in the toilet. I didn't dare look at the mattress but duvet was stained.
Windows hardly open but outlook is a brick wall 30cm away. No towels or coffee cup so back to reception who continued a heated discussion with someone on his mobile whilst getting them. Not interested in my complaint ref bed springs.
You can hear people in the surrounding room's and i had the joys until 2am !!
It was fairly cheap but i paid less and got much better.
2 ok points shower was warm and powerful and the towels were clean and looked fairly new.
But never again for me

Self

10/10

Exceptional

20 Jul 2021

Shushila

Excellant

Best hotel in preston

Self

4/10

Poor

17 Jul 2021

Verified traveler

They do a good job of wallpapering over the cracks. Not a very clean place rubbish outside no pressure on the shower. Not looked after at all.

Business Self

10/10

Exceptional

17 Jul 2021

Amit

5 star review

Fantastic establishment, rooms are clean and tidy. Most importantly the manager is unbelievably friendly and offers a 5 star service day or night. He makes you feel welcome.

10/10

Exceptional

28 Jun 2021

Verified traveler

Very friendly hotel manager, comfortable bed and not noisy.

Leisure Self

6/10

Pleasant

28 Jun 2021

Verified traveler

Good value for money

All though the condition was average, the staff were really helpful and I probably had the best sleep ever. There was a noisy neighbour whose conversation I could hear for about 30mins but other than that the stay was good.

Self

2/10

Poor

17 Apr 2021

Sam

Shocking experience

The room was filthy, hasn’t been dusted nor has it been vacuumed properly, the water was cold and took about 2 minutes before it started to warm up. I was provided with one towel, and it was mucky.

Will not go there again, ever

Business

4/10

Poor

06 Sep 2020

James

Run down needs better attention

Mattress was not comfy nor the right length
Shower far too small marks on the shower screen
Walls were thin I could here next door and the door slamming all night

Cigarette bin and rubbish bin out side at the front door not emptied
Tried to find staff but a phone number was left on front desk.

Self

2/10

Poor

19 Aug 2020

John

Went vacation with my family and stayed in trivelles park Very dirty rooms and small not worth the penny. Even the Receptionist was rude and was high.
Very loud during night absolutely hated it. Very worst night spent

Friends_and_family Family

10/10

Exceptional

17 Jul 2020

Linda

A little gem......

A great place. Booked late and arrived late. Good friendly welcome.

Business

10/10

Exceptional

26 Jun 2020

Andrew