Shaw Hill Golf and Spa Hotel

United Kingdom , Preston
Chorley, Shaw HillWhittle-Le-Woods
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100 reviews shown

8/10

Excellent

20 Feb 2026

robert

All good.

8/10

Excellent

25 Jan 2026

William

Really nice place the spa was excellent only downside was the creaking floor when the room above was occupied

Leisure Partner

4/10

Poor

22 Dec 2025

Simon

We were in room 5 and the room was really dated. The bathroom was extremely old and the shower pressure was dreadful when we eventually got it working. Also a nightmare with the room lock as was really hard to lock with cheap handle. We heard other guests complaining about their locks at reception too. We were at the Xmas do so had 6 rooms and everyone was really disappointed with their rooms.

Friends_and_family Friends

4/10

Poor

16 Dec 2025

Chris

The issue was the room. There was a musty smell and there were no windows. I felt like I was in a converted store cupboard.

8/10

Excellent

13 Dec 2025

Jason

Excellent and friendly welcome. The decor is dated but the facilities and rooms are comfortable and well appointed.

Business

8/10

Excellent

30 Nov 2025

Sharon

The Reception staff were lovely. We were disappointed with our rooms though - the floorboards creaked very loudly at any slight movement.The rooms were very tired & dated and the bathroom in Room 31 was very '70s with a poor shower over the bath with a shower curtain. The room was very cold too. We only had one set of towels in two of the three rooms I booked & the bath towel in our room was was damp but the lady in Reception gave us extra towels & replaced the damp towel.
The hotel itself downstairs was beautiful & the breakfast was delicious.
creaked really badly & the roo. Was

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Melanie

My son was getting married they up graded his room

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

michael

Clean and spacious with a good view

Friends_and_family Friends

4/10

Poor

10 Nov 2025

Sarah

Room was by no means there usual standard. Very bleak, far far to hot a poor reflection of Shaw Hill.

Business Self

8/10

Excellent

05 Nov 2025

Gerald lol

Great golf course and staff were very friendly and helpful.

Business Self

6/10

Pleasant

30 Oct 2025

gill

The room was a bit old fashioned with creaky floorboards - although the bathroom was nice. Food was a bit patchy - the chicken was dry and rather tasteless, the mushroom starter was nice, the ice cream good, didn’t get a chance to see the spa - the view across the golf course was lovely - with investment could be a lovely place

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

andrew

Professional staff

Business

10/10

Exceptional

08 Oct 2025

Peter

Good gym

Business

4/10

Poor

06 Oct 2025

Antonio

Didn't use it

Partner

6/10

Pleasant

02 Oct 2025

Gary

Generally a nice hotel, staff were nice.
We wasn’t given full information on check in, such as if you wanted your room cleaned you had to book that the night before.
Also there was a private event on Friday night & when we went to the dine we was initially told we couldn’t eat in the hotel, after complaining we was told we could dine but not till after 8pm once the private event was catered for.
We agreed to this but our food order was not taken till 8.30pm & that was after prompting…! It was nearly 10pm before our food arrived.
It made you feel rather unimportant as a guest.
However food was really nice.

Leisure Friends

8/10

Excellent

29 Sep 2025

Debra

The room was very large and the bed comfortable. We coukdnt

10/10

Exceptional

25 Sep 2025

Steven

Unfortunately the jacuzzi was not working during our stay

Partner

10/10

Exceptional

21 Sep 2025

Rosita

Great stay

I stayed one night at this hotel and overall had a great experience. The customer service was excellent, especially the waiting staff in the breakfast area who were very attentive. The room was massive with a lovely view, which made the stay even more enjoyable. The bus service was also very convenient and well-organized.

The only downside was the lack of a lift. With a large piece of luggage, I had to carry it upstairs, which was a bit inconvenient. Other than that, everything was very nice and I truly enjoyed my stay.

Self

2/10

Poor

21 Sep 2025

Jennifer

Beds were awful. Rooms were hot. Staff very unfriendly.

Leisure Family_with_children

4/10

Poor

14 Sep 2025

Helen

The staff were welcoming, our room was clean but there was extensive water damage on the ceiling, the sash windows were in poor condition and one was even painted shut! We stayed for a family wedding and were very disappointed with the overall, tired, condition of the property. The bride and groom had to move to another room as the honeymoon suite flooded during the night! Much work needed to bring it up to standard I would think!

Leisure Family

10/10

Exceptional

05 Sep 2025

Colin

Great place

Great food, comfy room and excellent service- what more can you ask for

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Ceri

Old and tired room... but the hotel is undergoing renovation, so hopefully the room

Partner

10/10

Exceptional

29 Aug 2025

Brendan

Spa was excellent. Everything working ie sauna,jacuzzi and steam room. Staff very friendly

Self

8/10

Excellent

24 Aug 2025

Jenna

Rooms are basic and look tired. The restaurant area is excellent and food is delicious!
Slight confusion in checking out - but the staff are extremely helpful and work to resolve the issues

Partner

10/10

Exceptional

21 Aug 2025

Jason

What a reception !!

Excellent reception Staff. Helpful bubble and a pleasure to speak to after a four hour drive. Room 11 was a bit tired and decor out dated but the bed was very comfy and I had a great nights sleep.

Business

10/10

Exceptional

18 Aug 2025

Verified traveler

You won't want to go home.

The food was beautiful, always well presented and delicious. Even the breakfasts were well presented plentiful and great choices.
The hotel is an old building with lots of original features, tastefully made up to date.
It is a hotel with a choice of various beautiful en suite rooms and some wonderful views of the beautiful golf course the hotel stands on.
It is a golf resort and spa hotel. The golf rates and buggy hire are very reasonable and the spa offers so many different treatments.
The hotel also has a well equipped gym and a lovely pool which guests can use during their stay. The pool has a jacuzzi, steam room and sauna too. It is a wonderful place to stay and well worth a visit, you won't want to go home.

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Phillip

The room we had, which was apparently one of the best rooms, was very tired and a little neglected. Shower was terrible with hardly any pressure. Drains in the bathroom were stinking. carpets and flooring were filthy, some of the staff were excellent but others were a bit snooty. Food was really nice, I’d advise on getting to breakfast early though, even though it wasn’t busy the fresh food soon ran out.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Sandra

The room was very nicely furnished out. The one down side was the view of room!! The breakfast was very good. The amenities weren’t used but will return to do so in the near future. The staff in all areas of the hotel were amenable to requests. Thank you

Leisure Partner

4/10

Poor

01 Aug 2025

Lara

The property is in desperate need of an overhaul. Whilst the communal areas are nice, my room was extremely dated. I do appreciate that the building is a listed property, but the sash windows were rotten and the wooden frame was disintegrating. The sealant in the bathroom had come away from the bath and the flooring and the toilet flush was broken. During a stay of 4 nights, my room was not tended once, towels not changed, bin left unemptied and the milk and teabags were not replenished. Luckily, I only used the hotel to sleep, but would not consider it for a holiday break. I asked twice for information about the Spa, but no one could help. Overall, very disappointed… not at all what I was expecting.

Leisure Self

4/10

Poor

29 Jul 2025

Gareth

Great on the surface, but tired beyond the surface

The facade and main areas were good and well appointed, however the moment you step into the hallways, there is damp, wall paper hanging off, and lots of very old ceiling tiles etc with water stains, and looking like they would fall down any minute. This apparently was in the ‘upgraded rooms’ which makes me worry about what the starting point may have been.
Bathroom window was very large and right next to the toilet (all at body height) and only had a net curtain for obscuring - great in the day, less great at night, turn on the bathroom light and the staff area has full visibility (I know because when I turned out the light, a member of staff below was looking directly at me).
The bedroom window had no net curtain, so your choice in the morning is to dress in a poorly lit room (light bulbs were very inadequate for the room size), or open the curtains in a life of Brian style ‘share all’.
The staff were friendly and polite, however at check in the room wasn’t ready (we arrive mid afternoon, because we were booked in for spa treatments), and housekeeping were not ready (which is ok), it was suggested we could use the pool, which we did, but had to pay £2 extra each for towels, as we weren’t able to get any from our rooms, because the rooms were not ready. The bath shower area was so poorly fought through that there was no way of showering without flooding the bathroom all in all a very tired hotel great in the common areas but appalling behind the facade.

Friends_and_family Friends

2/10

Poor

22 Jul 2025

Wayne

Must improve customer service.

I have stayed all over the country with my job but this has to be up there with the worst customer service experience. Gym staff rude, breakfast staff rude and checking out staff rude.
I felt like they judged me by appearance a middle aged man dressed casual with a Yorkshire accent when they are used to pampering over elderly rich golfers.

Business

10/10

Exceptional

06 Jul 2025

Malcolm

Everything

Business_and_leisure Self

6/10

Pleasant

28 Jun 2025

Jan

Spacious room, good restaurant service

We had no idea a prom was being held so parking very difficult. Due to prom we were told we could not eat in the restaurant until after 8. We booked a table for 8:30 to be told good stopped at 8. Luckily the chef said it was ok and we could order. Had a nice meal and waiting staff were very helpful. Could not have breakfast as we wanted to as this finished at the early time of 9:30.

Partner

10/10

Exceptional

25 Jun 2025

Ajay

Great rooms and ambience...

Business_and_leisure Family

8/10

Excellent

17 Jun 2025

David

The hotel was set around a beautiful golf course nice breakfast

Business

10/10

Exceptional

14 Jun 2025

Malcolm

Everything

Business

10/10

Exceptional

13 Jun 2025

Malcolm

Everything is good about thisvplace

Business Self

6/10

Pleasant

09 Jun 2025

Joanne

Weekend stay

The staff are lovely but we had a standard room and the bed was very uncomfortable, they could do with being upgraded. I have stayed in travel lodges and premier inns with better mattresses. Over all the stay was nice lovely to have access to the pool and spa that made the weekend away even better. The weather wasn't nice so unable to sit outside however that would have been nice. My daughter has disabilities and the staff were all amazing with her and very patient.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Vittoria

Ok but wouldn’t stay again

Went as we were guests of a wedding. Looks lovely at first glance but when you enter it’s extremely tired. Rooms are in very poor state. Beds uncomfortable. The staff however are amazing and hardworking.

Friends_and_family Family

10/10

Exceptional

14 May 2025

James

Friendly staff

Very comfortable and clean room. Staff friendly and helpful.

Business

6/10

Pleasant

13 May 2025

Verified traveler

Rooms let it down

The arrival through the golf course in the sunshine was spectacular. And access to the gym and pool is a bonus. Sadly, the hotel part does not live up to the golf part. Rooms are well over due a refurb, very tired condition and on the night I stayed incredibly hot with no fans available in the room or at reception.

Business

8/10

Excellent

06 May 2025

Paul

Ok stay

Business Self

6/10

Pleasant

25 Apr 2025

Len

The deluxe bedroom upgrade was not deluxe with very old bathroom fittings, windows difficult to open (sash), very noisy squeaky floorboards in our room but we also heard distinctly the boards from adjacent room (at 3.00am !). Also noisy conversations from adjacent room Very expensive breakfast at £15.00 each (not taken) Good local restaurants and pubs in short driving distance.

10/10

Exceptional

22 Apr 2025

Sandra

The Hotel is a lovely building and the grounds are beautiful, we were upgraded to another room which was so spacious and comfortable and the bed was so comfy, Jamie and i didn't get the other mans name on reception, they were amazing, made us feel so welcome and nothing was too much trouble, i would stay here again.

Partner

8/10

Excellent

20 Apr 2025

Thomas

Peaceful, tranquil and quality food and service.

10/10

Exceptional

16 Apr 2025

Naomi

Excellent staff

Very friendly and helpful staff. Room was very dated but clean, spacious and extremely comfy and offered a good nights sleep. Public areas were best and tidy, unfortunately I didn’t get chance to try the restaurant or spa. I would visit again - thank you

Business

10/10

Exceptional

11 Apr 2025

James

Excellent location! Staff were so helpful - nothing was any trouble.

Food was very good. Excellent all round.

Partner

10/10

Exceptional

07 Apr 2025

Kenneth

Convenient location. Value.

Leisure Self

8/10

Excellent

06 Apr 2025

Stephen

Very nice stay

The location was great with a relaxing feel, surrounds very nice with the option of golfing as well.

Pool facility was good and In good condition also offered sauna, steam room and jacuzzi.

Restaurant and bar both clean and well serviced by the staff with everyone being helpful and attentive.

Bedroom was a little dated and could do with a little attention but there bathroom was nice and clean and also had a bath

Partner

10/10

Exceptional

24 Mar 2025

Gary

Relaxing, and a great price.

Very relaxing and quiet. And at a very reasonable price too. Would definitely stay again if at that price.

Partner

8/10

Excellent

21 Mar 2025

Tony

Enjoyed my stay it was nice and quiet with the added benefit of being able to have a dip in the onsite swimming pool

10/10

Exceptional

14 Mar 2025

Pascal

Great stay in a quiet environment.

Business Self

10/10

Exceptional

09 Mar 2025

Katherine

Lovely staff. It always feels like coming home

10/10

Exceptional

13 Feb 2025

Pascal

Great hotel with well maintained spa facilities & pool.

Business Self

10/10

Exceptional

15 Dec 2024

David

Nice hotel with friendly and helpful staff. Jamie on reception was so nice and simply couldn’t do enough to help. He truly went the extra mile, an absolute star. The restaurant staff were also lovely and the food was excellent

Leisure Partner

4/10

Poor

04 Dec 2024

ian

A let down

The room was very dated and the water pressure very low. On check out a vat receipt was also not available.

Business

4/10

Poor

21 Nov 2024

Christopher

Very dated furniture , poor shower dated entertainment system

10/10

Exceptional

13 Nov 2024

Sorelle

Excellent stay in a beautiful hotel

Excellent stay in this beautiful hotel. Appears to have been recently refurbished to a high standard. We also loved using the facilities - gym and pool, which was included in the price of our room. All facilities were clean and all staff were extremely friendly and could not do enough for us. We had breakfast in the hotel restaurant and this was of high quality and again the staff were so welcoming and could not do enough for us.
We will definitely be staying here again when we next come to visit family.
Thank you

Partner

10/10

Exceptional

10 Nov 2024

Scott

First class overnight.

Clean and tidy room with comfortable bed. Good facilities in the pool and spa area.
Breakfast was great.
Picturesque surroundings with friendly staff. Will stay again and book on the golf course.

Partner

10/10

Exceptional

31 Oct 2024

Lovely stay

We had a lovely stay. The facilities are great, with access to the spa, and the rooms are warm and clean. Bar space has recently been redone and looks lovely.

Partner

10/10

Exceptional

19 Oct 2024

stephen

Business_and_leisure Friends

6/10

Pleasant

14 Oct 2024

Michael

The hotel itself was impressive .However , our room was in need of a refurbishment.Dated fixture and fittings .Very small double bed ….. but it was a cheap room rate

Leisure Partner

6/10

Pleasant

30 Sep 2024

Justin

The room was cold. Rang to reception who told us the heating was on a timer and it shoukd come on but it never did.
Communication between reception and dining area very poor. Quoted 1 price at reception for breakfast and then quoted a different price after we had finished breakfast to pay for it. Breakfast was cold. Which is not expected when youre supposed to be ordering fresh off a menu.

Partner

8/10

Excellent

28 Sep 2024

Barbara

Beautiful property but some areas are in need of updating.

Leisure Partner

6/10

Pleasant

26 Sep 2024

Lizzie

Staff were lovely but it's a very tired property in need of some modernisation. Dinner was excellent but breakfast (food, service and value) was like being in a different hotel!

Business Self

6/10

Pleasant

24 Sep 2024

Annie

Hotel spa golf stay

Lovely hotel downstairs lovely staff and very nice golf course on the other hand the rooms are very dated and not modern like shown so not work the money we paid for a room which looked 20 years old. We used the spa facilities and they are average not modern like some but all was working and you could use free of charge with the stay at the hotel.

Partner

6/10

Pleasant

09 Sep 2024

Andrew

The room was dated and requires refurbishment but in genera a pleasant stay, beds were excellent good nights sleep.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Helen

Amazing stay loved the leisure team so helpful
The facilities are fantastic will stay again and again

Business

6/10

Pleasant

01 Sep 2024

Mohsin

Hotel needs improving.
Great place to have your wedding or have a round of golf but they lack the hospitality of a hotel.
Carpets are very old and worn. Rooms are over cluttered with furniture. Bathroom is from the 90's.
Didn't get to use the pool and spa as it closed at 6 pm and checked n was at 3pm.
We got there after a three and a half hour drive, so we had a siesta nap only to find out that the pool had closed.
In the morning (10.30am) we where woken up by noises of someone trying to break into our room (which was locked from the inside). I yelled and the person said 'oh its only housekeeping! I'll come back later!
Later, i found out that their check out time is 10.30, which is very weird. I've stayed in hundreds of hotels and the earliest check out I've ever experienced is 11:30am.

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2024

Nicola

Had a fabulous stay at Shaw Hill Golf Resort Hotel. Upon arrival we were greeted by a very helpful, friendly and welcoming member of staff on reception who upgraded our rooms without any prompt from us. We were also informed about breakfast options if we so wished.
The rooms were spacious, clean and had lovely views over the immaculately kept golf course.
I’d read reviews that the rooms were ‘dated’ but our room clearly had a newly fitted carpet and decor and furnishings were well in fitting with the style of the hotel and added to its feel and character.
Breakfast was amazing - a continental buffet and cooked to order hot options.
All staff were welcoming, warm and friendly and very accommodating.
If you appreciate warm, comfortable and bespoke hotels as opposed to the large chains of modern and uniformity ones then I’d highly recommend Shaw Hill.
We will definitely be returning.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Alastair

We had a lovely stay; the staff were lovely, the food was great, and the kids and I enjoyed swimming in the hotel pool. Our rooms were clean and comfortable, if a little dated, and the building and its surroundings were pretty. Would happily stay here again.

Leisure Family

6/10

Pleasant

30 Aug 2024

Artur

Too noisy behind the wall.

Business Self

4/10

Poor

29 Aug 2024

Christopher Paul

Our room was dirty, dingy and dark. Very disappointing indeed.

Friends_and_family Family

6/10

Pleasant

28 Aug 2024

Sue

Room was cosy and clean.
Bus stops right outside for travelling

Leisure Partner

10/10

Exceptional

03 Aug 2024

Zak

Shaw Hill . Lloegr

The hotel was situtated in a quiet area not too far from canals and local pubs if you cared to venture out.

Partner

10/10

Exceptional

15 Jul 2024

Debra

Excellent dining, staff were friendly and efficient

Leisure

8/10

Excellent

07 Jul 2024

Catherine

Lovely setting

Good facilities but room needed updating

Partner

10/10

Exceptional

22 Jun 2024

Lynne

Staff and hotel are both lovely used the leisure facilities beds comfortable large bathroom

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

Gareth

Lovely place to stay. Only negative would be the rooms need updating.

Business Partner

4/10

Poor

11 Jun 2024

Anna

Hotel needed updating.

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

Lynne

Good hotel great golf

Lovely hotel. Great golf. Parts of the hotel have been refurbished and are really lovely. The rooms in comparison are a little tired. But great staff and hotel. Excellent breakfast

Friends_and_family Family

6/10

Pleasant

07 May 2024

Paul

Dated. Smelt poor

Business

10/10

Exceptional

05 May 2024

Dean

The hotel and room was of a very high standard the staff were friendly and helpful and our over night stay was very good we ordered the breakfast and it was very good will be going again

Partner

8/10

Excellent

03 May 2024

Verified traveler

Very clean and tidy.
Staff very friendly and helpful.
Great spa, gym and swimming pool.

Business

6/10

Pleasant

28 Apr 2024

Malcolm

Breakfast was very good but room (and TV) was small and toilet wouldn't flush properly.

Leisure Partner

10/10

Exceptional

04 Apr 2024

Adam

Staff very friendly

Business Self

8/10

Excellent

31 Mar 2024

Amanda

I was staying in room 18 the double bed was very small and the mattress was too soft.

8/10

Excellent

10 Mar 2024

Ovidiu

Good place to stay

Good hotel and amenities. Hot water runs out during the evening/night.

Friends_and_family Family

4/10

Poor

25 Feb 2024

Suzanne

This is the coldest hotel room ive ever stayed in, window full of condensation, bathroom quite tatty, slim quilt and very small TV, spa needed a good makeover as really run down, atmosphere, none as hardly anyone about, would not reccommend

Leisure Partner

8/10

Excellent

02 Feb 2024

Verified traveler

Good value for money

Facilities where good, mattress very uncomfortable, restaurant service can be improved.

Friends_and_family Family

6/10

Pleasant

30 Jan 2024

Fran

A disappointing stay

The room was cold when we arrived here but an extra electric radiator was supplied which helped to keep the room warm and there was no hot water until the morning so this made our stay uncomfortable as we wanted to have a bath before dressing for dinner also the dinner menu was very limited so we decided not to stay here again as my wife has health issues so she developed anxiety from being cold etc.

Partner

10/10

Exceptional

20 Jan 2024

Archna

We were upgraded to a beautiful room on the top floor overlooking the golf course without even asking. The person who checked us in was lovely, warm and friendly. And incredibly accommodating about a late checkout. We are only staying one night but will definitely be back! We really wish we were staying longer.

Leisure Partner

8/10

Excellent

19 Jan 2024

Gerard

Upgraded room still basic

Partner

4/10

Poor

03 Dec 2023

Verified traveler

Disappointed, period building from outside carried inside slightly. Room we stayed in ruined by installation of grid ceiling, very cold in the room in the evening. The pool wasn’t very warm and also young children in the pool arguing and making a lot of noise and they were also using the sauna and steam room. The bar area wasn’t very cosy.

Friends_and_family Family

6/10

Pleasant

28 Oct 2023

Verified traveler

Nice place, good food. Cold, no heating or hot water at night, electric shower works though.

Partner

8/10

Excellent

25 Oct 2023

Stewart

Mixed review

Staff are very nice and accommodating. The room I stayed in was a little tired and TBH a little cold. I couldn’t turn the radiator up. Bed was soft but comfortable shower is an electric shower with marginal power, it’s not what I am used to but was fine . My breakfast was sensational, I don’t normally eat a cooked breakfast, this was up there and the quality of the ingredients was first class. Credit to the kitchen !

Business

6/10

Pleasant

23 Oct 2023

Christopher

Staff were great!

Leisure Partner

6/10

Pleasant

22 Oct 2023

Rosalind

This is a beautiful location. And a comfortable nights stay.
Would be even better if the shower worked properly and we had been offered a way to have breakfast.

Leisure Partner

8/10

Excellent

06 Oct 2023

Joanne

Nice old property though heating belting out and far too hot in the room

Leisure Friends

2/10

Poor

28 Aug 2023

Sophie

Terrible

Stayed one night all the fire regs are outdated which is scary as the hotel room door is incredibly difficult to open quickly which would be terrifying in the event of a fire. We paid 90 pounds which is unreasonable because it’s not worth that at all. The room smelt like it had not been cleaned for months, fusty and full of dust. The towels also smelt really bad. Woodlices in the bath and on the floor which confirmed the above for me that it had not been cleaned properly prior to new guests staying.

Partner