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Plaza Chorley, Sure Hotel Collection by Best Weste

Preston · United Kingdom

Bolton RoadView location

8.2/10Excellent214 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Plaza Chorley, Sure Hotel Collection by Best Weste

A comfortable night’s stay in the heart of Lancashire On the doorstep of the scenic Yarrow Valley and moments away from the cities of Bolton, Preston and Blackburn, the Plaza Hotel Chorley, Sure Hotel Collection by Best Western is the ideal hotel for visitors to Lancashire looking to combine the best of mother nature and the buzz of town.

You’ll find us just off the M61 in a nook of the Northwest surrounded by the great outdoors. The 700-acre Yarrow Valley Country Park is a popular attraction with hikers and filled with color coded walks to help you navigate the rolling hills.

The area is perfect for entertaining the kids too. Yarrow Rocks is an adventure playground featuring a giant rope swing, natural climbing wall, and basket slide for mini break with added adrenaline. There’s even a chance to enjoy the scenic views of the water at the nearby Duxbury Weir.

Visitors who prefer a slice of culture can find the impressive Astley Hall Museum and Art Gallery a short 11-minute drive away. The 16th century country home is set among a beautiful park and historic woodland.

Read more about this hotelShow less

When you’re done soaking up the architecture and exhibits you can try your hand at learning the art of producing gin with a workshop at the Brindle Distillery.

Our tastefully decorated rooms are filled with fresh sheets and plump pillows and our ultra-relaxing Hypnos beds. We provide accessible, deluxe, and family-friendly rooms to cater for all our guests’ needs and preferences. Enjoy the free Wi-Fi, tea/coffee making facilities and the convenience of on-site free parking too.

The Plaza Hotel Chorley, Sure Hotel Collection by Best Western has got your next trip to Lancashire covered.

Located in Chorley, Plaza Hotel, Chorley, Sure Collection by Best Western is within a 10-minute drive of Go Ape at Rivington and Heskin Hall. This hotel is 6.7 mi (10.9 km) from Bolton Arena and 7.9 mi (12.7 km) from Wigan Pier.

Stay in one of 29 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
    • Late check-in fee: GBP 10

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Yarrow Valley Country Park 0.1 km / 0.1 mi
Leeds and Liverpool Canal 1 km / 0.6 mi
Victory Park 1.1 km / 0.7 mi
Chorley Little Theatre 2 km / 1.2 mi
Astley Hall 3.1 km / 1.9 mi
Botany Bay Mill Shopping Centre 3.9 km / 2.4 mi
Coppull Leisure Park 4.9 km / 3.1 mi
Worthington Lakes Country Park 5.1 km / 3.2 mi
Douglas Valley Golf Club 5.5 km / 3.4 mi
Go Ape at Rivington 6.8 km / 4.2 mi
Heskin Hall 8.1 km / 5.1 mi
Heskin Farmers Market & Craft Centre 8.7 km / 5.4 mi
Worden Park 8.9 km / 5.5 mi
Haigh Hall Golf Club 9.5 km / 5.9 mi
Smithills Country Park 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 BedroomFAM.NM-10
    FAMILY ROOM NON SMOKINGPhoto unavailable5 photos

    Plaza Chorley, Sure Hotel Collection by Best Weste

    FAMILY ROOM NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 20 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 20 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Plaza Chorley, Sure Hotel Collection by Best Weste

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Plaza Chorley, Sure Hotel Collection by Best Weste

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Plaza Chorley, Sure Hotel Collection by Best Weste

8.2
Excellent
214 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
7.8 /10
Amenities
7.8 /10
75 reviews shown
10/10
Exceptional
31 Jul 2026
Christine
Great little place easy parking simple breakfast great staff
10/10
Exceptional
24 Jul 2026
William
Felt it was good value all pretty good if fairly basic friendly staff aim to please. Good bacon sandwich fresh cooked .clean. TV parking. Pub and evening meals on site ok.
8/10
Excellent
05 Jul 2026
Mac
Stayed plenty of times, slightly dated bathrooms but super comfortable sleep. Free & plentiful parking with restaurant/pub on doorstep. Can't complain at all for price.
Self
10/10
Exceptional
26 Jun 2026
Susan
Had such a lovely stay, my room was clean and had everything I needed, breakfast was ready good and the staff were friendly and welcoming
Self
10/10
Exceptional
19 Jun 2026
Brian
Just perfect for a night en,-route
Partner
8/10
Excellent
17 Jun 2026
Terry
The receptionist was extremely helpful and she had a smile on her face. The hope for the price paid was very good. Shower was good and towels supplied were of good quality.
Recommend for an overnight
Self
10/10
Exceptional
03 Jun 2026
Paul
It was a good stay the breakfast wasn't brilliant the pub at the side did nice meals
Partner
10/10
Exceptional
30 May 2026
Paul
Breakfast was not that good they say breakfast included but it's just a bacon sandwich and cereal
2/10
Poor
29 May 2026
Wendy
I honestly can't understand why this hotel is rated as well as it is showing online. When travelling I always stayed here previously but it has been a significant time since my last stay when it was a Premier Inn.
The room on the lower floor had an odour of urine and felt damp. The bed mattress was worn with no support. Thankfully The bedding was clean. The room overall was oversized and felt damp. The shower had a small cockroach looking insect residing. And the door had no security latch and overall the property did not feel secure. I had booked for 4 nights, I left after the first night. I later found out the hotel was used as an Asylum Hotel and has been run down for a while.
Expedia assisted with an early departure,.well so I thought; to be told 6 days after leaving that the hotel will not refund me (although I have screenshots saying otherwise)
Overall don't waste your money and time with Expedia.
Self
8/10
Excellent
17 May 2026
Stephen
Good bed, nice shower
Continental breakfast not the best, but sausage sandwich included which I had to butter myself. But lady serving had a smile. Next to a Greene King pub.
Self
10/10
Exceptional
09 May 2026
Christopher
Good if you’re on a budget, not a huge amount of space but they make it work 🌟
Partner
10/10
Exceptional
05 May 2026
Steve
Pleasant stay
10/10
Exceptional
15 Apr 2026
Nigel
Excellent value for money. Helps having the Yarrow Bridge pub in front of it. Excellent staff and Monika, the Operations Manager was excellent
Self
6/10
Pleasant
06 Apr 2026
Tsitsi
The parking quite good .The room was clean but they didn't clean our room when we were going out .The staff was nice to me and complimented my pink butterfly dress. The breakfast was okay because there small crosonts ,orange juice , milk ,apple juice and cereal like cocopops , cornflakes ,something nut but my favourite thing was the bathtub because it was nice and warm l didn't like the TV because it didn't have YouTube and for breakfast they didn't give any of our bacon or sossage
8/10
Excellent
08 Mar 2026
Chris
From the outside it doesn't look like a nice hotel but inside its really nice. Its an old Premier Inn with the same purple interior and well looked after. Really nice guy at the check in desk, nice pub next door, free parking and a 20 min walk into Chorley town.
Self
10/10
Exceptional
04 Mar 2026
Steven
Love the place. Great helpful staff. Am a regular here.
Partner
10/10
Exceptional
19 Feb 2026
Natalie
Clean but was a bit cold!
Partner
10/10
Exceptional
11 Feb 2026
Steven
Nice people. Nice room. Polite helpful and friendly staff. Good location. Would stay again.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Steven
Great staff and service
Friends_and_family Family
8/10
Excellent
02 Feb 2026
Gina
Check in welcomignRoom clean,
6/10
Pleasant
18 Jan 2026
Casandra
Carpets need a good clean, room dated, night staff absolutely miserable didn't even say hello when we did.

Tuned up for check in and crime scene on site which was worrying.
Partner
4/10
Poor
01 Jan 2026
Caner
The electric heater isn't working
In the morning at 06:00am, all fried foods smell inside the room!
Friends_and_family Friends
8/10
Excellent
23 Dec 2025
George
Good parking Pub serving food till late next door.
Self
6/10
Pleasant
18 Dec 2025
Lynda
The room was very basic and the carpet had lots of hair on it .
The staff werenvery polite and helpful but the breakfast was very disappointing for a continental ..no toast !!!
Leisure Family
10/10
Exceptional
10 Dec 2025
Deirdre
Parking felt safe, the reception staff were pleasant and welcoming.
Ideally located with a bus stop nearby for travel into town.
Also a pub nearby for food and drink which was very reasonable.
Partner
10/10
Exceptional
10 Dec 2025
Jane
Room was fine,staff were friendly, easy parking
Self
10/10
Exceptional
02 Dec 2025
Janet
Room clean. Staff friendly and helpful
Partner
10/10
Exceptional
24 Nov 2025
Sharon
Lovely clean room
10/10
Exceptional
24 Nov 2025
deborah
Clean room but a bit scruffy.
Partner
8/10
Excellent
23 Nov 2025
Peter
Stayed slol for social event. Hotel is good but as an old Premier Inn some of the rooms still need to be updated. Staff excellent and good location with pub next door.
Self
10/10
Exceptional
06 Nov 2025
Siobhan
Nice touches in the room such as a welcome note and biscuits . Mints with the tea and coffee . Clean and comfortable .
Partner
8/10
Excellent
20 Oct 2025
Susan
Staying for business reasons. Breakfast was expensive for what you could get and the eating area was like a school canteen. Poor. Also, noisy in rooms, could hear people up and down the corridor most of the night
Business
8/10
Excellent
12 Oct 2025
Aimee

Overnight stay

Loads of parking, room clean, staff seemwd helpful when we interacted with them. The bed wasn't the most comfortable however was bearable
Partner
8/10
Excellent
04 Oct 2025
William
Good location, friendly staff, comfortable room... only issue was the bathroom could be better maintained (toilet seat was loose and could be cleaner) but for the price it was ok
Partner
8/10
Excellent
29 Sep 2025
Michael

Very good again

The staff are excellent, Jasmine took time to sort my minor issues out. The rooms was large, my only niggle is; there aren't any power or USB sockets by the bed, you need a very long cable or a power bank to keep things charged by the bed. Only minor, but as I've stayed before, I took precautions.
Self
8/10
Excellent
30 Aug 2025
Philip
Stayed here on a stopover when travelling up to the Lakes. Didn't check in until after midnight and had left by 9am. Quick check in, comfy bed, quiet room. All spot on for what we needed.
Leisure Partner
6/10
Pleasant
25 Aug 2025
Verified traveler

One Night Stay

Stayed one night for wedding at nearby Golf Club. Was met with a badly stained chair which was rather off-putting but could cope with for one night.

Room clean but dated. Bed linen clean and bed comfortable.

Good location for the hotel which would benefit a refurbishment.

Didn’t stay for breakfast.
Partner
8/10
Excellent
25 Aug 2025
Taylor

Friendly staff

Staff were very friendly and pleasant. Room was reasonably clean, though two of the lights didn't work. No housekeeping service over five nights. Beds leave a lot to be desired.
Friends_and_family Friends
8/10
Excellent
19 Aug 2025
John
A good place to stay for a night while travelling from London to Scotland. Very convenient and friendly staff.
Leisure Family_with_children
8/10
Excellent
19 Aug 2025
Gavin
It is a budget hotel and very much operates to that model. If that is what you are looking for this is fine. It does what it says it's going to do. Very much not full service.

Decent car park, pub right outside, good transport links. Bed comfy, bathroom basic but functional.

Water pressure not great and not particularly hot, but hot enough
Business Self
10/10
Exceptional
05 Aug 2025
Deirdre

A well located hotel

A well located hotel to the town centre with a pub next door that did great meals, so very convenient.
The room was comfortable and clean.
Partner
8/10
Excellent
04 Aug 2025
Brian
The staff were first class. My only real criticism is that the bathroom looked a bit tired.
Leisure
6/10
Pleasant
04 Aug 2025
Raluca
Unfortunately, you could hear through the walls what people were talking about in the rooms and in the corridor, the garbage was not picked up from our room even once and cleaning was not done even once.
8/10
Excellent
31 Jul 2025
Gillian

Clean and comfortable. Adequate.

We just required a bed for the night. This place was fine for the money. It is dated but it was comfortable and clean. The tea and coffee tray in the room was very welcome. Shower was more than adequate over bath. Beds were comfortable and nice clean linen. Beautiful big fluffy towels
The pub next door was great value for money for drinks and food.... pub grub..... but it was good and plenty of it. All staff were friendly and welcoming. We would stay again if just requiring a stop over. We didn't have breakfast but it looked like a help yourself effort in the lobby of the hotel. All in all good value and comfortable. Certainly needs updating. Be aware no lift to upstairs floors.
Partner
8/10
Excellent
26 Jul 2025
Kathy
Rooms were fairly large. Clean.
Leisure Family
10/10
Exceptional
23 Jul 2025
Fairport Holdings Ltd

Great customer service!

Excellent service from when i arrived, i forgot to mention in notes i was in a cast & they soon changed me to a ground floor room & supplied a shower mat instantly on request. Well done!!!
Business
8/10
Excellent
29 May 2025
Robert
Was a very good stay and staff and service also very good.
Leisure Partner
10/10
Exceptional
28 May 2025
Robert
Helpful check in , good size room, Helpful check out easy walking distance to town centre
Friends_and_family Family
10/10
Exceptional
26 May 2025
Donna
Great hotel with a pub next doir
Leisure Partner
4/10
Poor
25 May 2025
Ernest
Poor cleanliness no dining room badly maintained needs renovation.
Partner
10/10
Exceptional
19 May 2025
Drucilla
I was pleasantly surprised by the accommodations and the location was perfect for meeting family and friends..
Leisure Family
6/10
Pleasant
08 Apr 2025
john
would not stay there again
Leisure Self
6/10
Pleasant
06 Apr 2025
Graham
Cheap but basic hotel
Leisure Friends
10/10
Exceptional
31 Mar 2025
Amit
Clean and comfortable room, ample parking, reasonable prices and very friendly staff - all made our stay a good one. Definitely recommended. Breakfast was continental with option for sausage/bacon sandwich which was enough for us.
Also having a pub nextdoor is a great benefit, hotel guests don't have to go around looking for restaurants - so convenient.
Leisure Partner
6/10
Pleasant
21 Jan 2025
Ian
Not a great place.
Business
6/10
Pleasant
19 Jan 2025
William T
Pretty basic accommodation. Listed as part of Best Western Group but there the similarity ends.
Partner
8/10
Excellent
01 Dec 2024
Muriel
Great place to stay but my room was freezing, we arrived after 6 , i think the rooms could have been warmed up before hand, so not a good start. The staff are very friendly and as a pensioner and no lift i was offered a down stairs room. The pub opposite was very handy for an evening meal and drinks. On the whole a good, clean, family place to stay, but please warm your rooms while it’s so cold. Myself and my family thought it was good value.
Leisure Family
10/10
Exceptional
13 Oct 2024
Kevin
Mike, Anthony, and Monica were extremely friendly, helpful, and just fantastic in every way. Also, Cathy and Julie were so kind and professional. The place is fairly simple. I won't lie to you. But, it has everything you need and the location is great. I highly recommend the pub next door to the hotel. It is right there and shares the same parking lot. No, it is not just a bar. They have great food, an extensive menu, and it is family friendly. A taxi ride is always available and will only cost about 5 to 10 pounds to go anywhere in town. Everybody in Chorley was extremely friendly and the town square has plenty to see and do. I would stay at this location again and I recommend it to all.
Business_and_leisure Family
10/10
Exceptional
27 Sep 2024
Bethany
We enjoyed our stay here. It was only 1 night while passing through but we liked it - nice bed, very nice pub next door, plenty of parking.
10/10
Exceptional
18 Sep 2024
Gail
Lovely helpful staff. Very clean bedroom.
Business Family
8/10
Excellent
18 Sep 2024
Verified traveler
Other than the broken heater in the room which made the stay a little cold everything was nice.
Business Self
10/10
Exceptional
08 Sep 2024
Debs

Friendly staff. Lovely room.

Lovely hotel. Plenty of car parking spaces.
Partner
10/10
Exceptional
23 Aug 2024
Karl
In all honesty one of the best value stays I ever had. A little tired in the rooms/bathrooms. But excellent service with fans, bedding, heaters already available in the rooms.
Pub next door was a little loud upto about 10:30pm ( I had an early start the next day)
Breakfast needs a little more thought but was ok.
Business
8/10
Excellent
21 Aug 2024
Mac

Great price for what you get.

Clean room, great sleep & hot shower. Few small issues in room dealt with quickly by staff. Close to office for work so for price would stay again.
Business
8/10
Excellent
14 Aug 2024
Keith
Good location clean room ( towels not changed daily was a bit disappointing and room not cleaned daily) would stay again as was good for the price we paid
Partner
8/10
Excellent
04 Aug 2024
Jordan
Good value for money.
Leisure Self
10/10
Exceptional
26 Jul 2024
Karen

Great place to stay!

The hotel was everything we needed for a one night stay. The bed was comfortable, the room and bathroom were very clean, fresh white bedding and towels. The hotel is next to a pub which was convenient for a few drinks with friends and a fantastic breakfast!
Partner
10/10
Exceptional
11 Jul 2024
David
Clean very quiet considering next to a pub
Leisure Partner
8/10
Excellent
09 Jun 2024
Jacqueline
Rooms are a bit tired. Could do with being modernised. But good for the price
Leisure
10/10
Exceptional
05 Jun 2024
Nicholas

Room very clean

Good location, east check-in, staff great & Room very clean
Self
6/10
Pleasant
04 Jun 2024
Verified traveler

Overpriced

Staff were friendly, check in was fast.
Unfortunately, upon arrival at the hotel I was greeted by an awful smell which remained when I got to my room. The bathroom was in need of a refurb and there was no tv remote. However, room was comfortable and quiet. Overall, think the hotel was priced too high for the quality.
Business
6/10
Pleasant
02 Jun 2024
Verified traveler
The room was clean and comfortable for one night.
Bit of paper given at check in with breakfast choices and time I intended to eat was a first, I eventually found staff in the morning who gave me my breakfast bag, another first, and I consumed it in the foyer area. Met a man in car park later who had a ‘ proper’ breakfast in the pub next door,
Self
6/10
Pleasant
01 Jun 2024
Robert

Breakfast in bag

The room was clean and comfortable for one night.
Bit of paper given at check in with breakfast choices and time I intended to eat was a first, I eventually found staff in the morning who gave me my breakfast bag, another first, and I consumed it in the foyer area. Met a man in car park later who had a ‘ proper’ breakfast in the pub next door,
Self
6/10
Pleasant
24 May 2024
Ian

Needs an update

The hotel is conveniently situated and whilst it does not have a restaurant there are a couple of decent pubs offering food within walking distance. There is ample parking at the hotel. The staff were ver ffriendly and welcoming.
The room was clean and comfortable and had been recently redecorated.
The breakfast options were limited and had to be ordered the night before. Breakfast was collected from Reception in the morning and eaten in a limited dining area next to reception.
Overall the hotel had a tired feel to it and could do with a refurbishment. I felt that it did not offer value for money.
Self
8/10
Excellent
18 Apr 2024
Iain
It's not the Ritz, but is clean, comfy and the staff were very helpful and friendly. Plenty of parking and it's quiet, being set back from the main A6.
The hotel is being gradually refurbished and it does need it as the decor is very dated. You can tell that it was previously a Premier Inn. It was reasonably priced for one night.
I didn’t frequent the attached pub so can't comment on food quality.
Business_and_leisure Self

Location & surroundings

Plaza Chorley, Sure Hotel Collection by Best Weste
Bolton Road, Chorley, United Kingdom

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Plaza Chorley, Sure Hotel Collection by Best Weste

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