Britannia Wigan Hotel

United Kingdom , Wigan
STANDISH, Almond Brook Road, na
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75 reviews shown

10/10

Exceptional

01 Nov 2025

Amanda

The room was spacious and clean. Large TV, coffe and tea making facilities, quiet and plenty of parking

Partner

6/10

Pleasant

01 Nov 2025

Rachel

Room was nice and big and dark, Double bed is 2 singles put together with double sheets over top mattress rock hard pillows also. Hot water pressure in the shower was terrible took 10 15 min for hot water to come even then was luke warm. Toilet seat was loose

4/10

Poor

31 Oct 2025

Michael

Hotel is cheap but very run down. Bathroom door handel fell off whilst trying to get put. Bathroom its self looked like a 4 year old sealed the bath. Looked very 90's. Breakfast was poor Wont atay again. Preimer inn across the road is a better option.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Paula

Refurbished,lovely reception lounge area,was going to use the bar but the atmosphere was eerie, no music in background, went out instead but overall hotel lovely,large room refurbished, bathroom clean,would recommend a stay here for the price of £49 per night ,suggest hot drinks machine and snack machine in lounge /reception area

Leisure Friends

8/10

Excellent

27 Oct 2025

Thomas

Check In experience was smooth. The bar area was spacious and the staff were friendly and courteous. The room was ideal for my one night stay

Self

6/10

Pleasant

24 Oct 2025

Alison

Hotel is tired and despite the friendliest staff and the bedroom being quite nice and was clean theres only so much you can clearly do as a cleaner when the bathroom was so old and in need of refurbishing. I dont want to bash the hotel as the staff were lovely but the bathroom definitely needs some love.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Nicola

Nothing, 2 star is pushing it,

10/10

Exceptional

20 Oct 2025

Joyce

Hotel is a bit run down in the rooms but i think that is reflective of the price and didn'taffect tge stay. The tea/coffee/sugar holder was filthy, other than that seemed clean. The reception staff were lovely.

6/10

Pleasant

19 Oct 2025

Shelley

Watch out for the potholes on entering the carpark.
3 night stay with breakfast: The first room and bedding stunk of smoke so after an unpleasant night I asked to change rooms. Reception sorted the room change with no bother. Second room was fine apart from guests in the adjoining room smoking drugs which absolutely stank the corridoor out and came through the adjoining door making my room stink as well.... all rooms are meant to be non-smoking.
Clean rooms and a good, freshly cooked breakfast, with a choice of cerial, fruit, toast, and pastries also available. Friendly and helpful chef and reception staff.
The hotel itself was fine, clean, no-frills, and spoiled only by the inconsidereate behaviour of other guests.

Leisure Self

6/10

Pleasant

19 Oct 2025

D J

Its good value, but it would have been nice to know in advance that no soap or shower gel is provided

Self

10/10

Exceptional

16 Oct 2025

Mark

This brand of hotel gets a terrible name, but I can’t complain about this venue. I paid £33 for an overnight on route to airport, was more than adequate and very affordable. Only small gripe was no interaction with staff on checkout but did appear busy. No issues whatsoever and book again.

Leisure Family_with_children

6/10

Pleasant

15 Oct 2025

Daniel

Good hotel if you need a cheap stay

There was no food available as the hotel was kot busy enough shower was broken so had to move rooms water preasure very poor

Business

6/10

Pleasant

13 Oct 2025

Francesca

I didn’t find anything exceptional about this hotel. Room was standard had to ask for extra pillows as you only get one per per person. Tea and coffee facilities in the room as standard. Bathroom had no shower gel or hand soap in the one time I didn’t take any as thought hotel would have some! We never ate there so can’t comment on the food.
They are dog friendly so was grateful we could take the dog.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

John

Everything was perfect, and beyond expectations. The room was huge and had everything and more. I’ll definitely stay here again, and can recommend it.

Business

8/10

Excellent

06 Oct 2025

deborah

Good stay

Clean room. Staff friendly. 1 night stay. Did not use bar or eat at premises.

Partner

2/10

Poor

25 Sep 2025

Yvonne

Check in was ridiculous, the guy was being awkward on purpose, mentioned him to others that have stayed here and straight away they all knew who I was talking about as he was the same with all of them when they stayed here too. Stayed in many britannia’s, didn’t expect much but this was filthy even the bedroom walls were covered in dust, bed was extremely uncomfortable even got two bed bug bites. Hairs on bed too. I’ll stick to other Britannia’s but never this one ever again.

Self

8/10

Excellent

22 Sep 2025

Benjamin

Was ok

Partner

6/10

Pleasant

09 Sep 2025

Michael

Good value budget hotel

Good value budget hotel. quiet considering location, receptionist friendly. pillows a little hard for our liking but bed comfortable.

Partner

10/10

Exceptional

06 Sep 2025

Amanda

Bargain hotel

Its the second time we have stayed here and will stay again. The room is big, clean and bed comfortable. Ample parking. The staff are friendly and helpful. Pity they dont provide hot breakfast but still no complaints for how much we paid, would definitely recommend

Partner

8/10

Excellent

06 Sep 2025

Short break with kids before new school year

It was better than expected, i was impressed on arrival and the reception area was very clean and tidy. All staff extremely helpful. The only thing that was a let down really was the lack of water pressure so showering took ages! The cooked breakfast was absolutely amazing.

Friends_and_family Family

6/10

Pleasant

04 Sep 2025

Ajay

It’s ok at best.
My shower was terrible. Eventually managed to get into another room. Rooms are serviced only every 6 days!

Although recently refurbished, still needs more work done not in great condition.
No restaurant no breakfast either.

Staff were ok they tried their best….but wouldn’t stay here again.

Business Self

8/10

Excellent

01 Sep 2025

David

Staff excellent hotel itself a bit dark in the corridors as the lights were a bit temperamental the bed was very uncomfortable

Partner

8/10

Excellent

31 Aug 2025

Liam

Easy check in, clean room. Hot water wasn’t working in the morning.

10/10

Exceptional

31 Aug 2025

Mrs Tierna

Comfortable room.

Partner

6/10

Pleasant

27 Aug 2025

paul

It's a business hotel cheap and cheerful

6/10

Pleasant

26 Aug 2025

Joel

First and last staf at Wigan Britannia.

The beds were comfortable. See photos for the room. Breakfast was poor, as all the food was fried and limited. Vegetarian breakfast was not offered. We had to ask for an egg and on the last day a staff member asked what we wanted but still got it wrong. One member of staff had dinner with a person staying amd dicussed very loudly that the old head cook was see on the CCTV getting a bj from the receptionist. No other food was available beside breakfast. The grounds were not taken care or cleaned. A nice staff member welcomed us, but didn't really know why you needed my driving licence number. This will be my last visit to a Britannia hotel unless updates are done.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Ilona

I can recommend. Staff very friendly

10/10

Exceptional

22 Aug 2025

Mark

A little tired but a great room with everything needed for a comfortable stay

Business

8/10

Excellent

22 Aug 2025

Michelle

Reasonably priced hotel

Reasonably priced hotel, lovely staff and would stay again

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Glen

Value for money stay

Great slay for the money. Room was nice , staff were friendly , free Parking

Business

2/10

Poor

18 Aug 2025

Luke

Very poor experience

Had a five night stay at this hotel with my partner and son who is 8 years old. The landing we were on stank of cigarette smoke and there was guests who were shouting, swearing and had there volume on there tv on loudly all through the night. I let reception desk know about this daily and on the last night i went to reception at midnight to complain. There wasnt a adequate response to any concerns I expressed through my whole stay. Non of us slept so the hotle met no expectation and failed to perform despite giving them the chance to improve the situation. I jave aent my complaints to the manager who insists a one night out of five refund is appropriate... very poor sevice and hotel definitely avoid if you got a family evn if it was like us who were out all day and only coming back to get a short rest before another long trip out. Found the hotel to be very unforgiving even with the time to reflect via email after I patiently relayed our experience and was willing to allow them to redeem there reputation

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Maria

Hotel was ok. Decent enough for the price. Staff were also ok. Check out day, we still had the ‘Do not Disturb’ sign on the door when the Housekeeper knocked. We were maximizing our time until checkout. Didn’t they see the sign by the door? Annoying.
Not enough choices for dining in surrounding areas.

Leisure Family

2/10

Poor

17 Aug 2025

ioana

The kitchen it was dirty and the staff arrogant tab was black not white, hot water not at all is the first hotel i go and they don't have hot water

Friends_and_family Family

6/10

Pleasant

15 Aug 2025

Keeley

Not sure i’d go back not a good sleep

It was good that we could check in anytime after 3pm, as we needed a late check in.
The room was ok, it was clean and had all the things you need for an overnight stay.
The beds are not comfy, the pillows are really hard and the springs in the mattress were sticking up.
The walls are very thin and we could hear next doors conversations well into the early hours of the morning. Nosie on the corridor was loud during the night too.
I suppose you get what you pay for, we only stayed for 1 night and it was enough.

Friends_and_family Family

6/10

Pleasant

13 Aug 2025

Stephen

Old building but the rooms were clean. Shower has no pressure. You get what you pay for.

Business

10/10

Exceptional

11 Aug 2025

Jon

Breakfast a little pricey
Nice holiday feel
Nice open lobby with guests using amenities made it feel like a community

Leisure Family

4/10

Poor

10 Aug 2025

Annmaria

Sad - this hotel group should be ashamed

Hotel is in poor condition. Rooms smell ( I had two different rooms as the first had an unsavory stain on the nets). Shower has no water pressure whatsoever and cups were dirty. Bed was cheap and rock hard !!

Staff were friendly - especially reception ( although a bit of body odor isn’t really the thing to smell when arriving). Place iz a total run down - location is ok but site has been let hi when it was a refugee hotel - I think they have a nerve saying it’s been refurbished.
Could potentially be a nice hotel with a great location near Standidh and Parbold

Self

10/10

Exceptional

10 Aug 2025

Craig

We enjoyed our stay after we went to our original booking snd was advised by Police and Community Police Staff not to stay there, the rooms were very clean (family room), but very warm, it was quite close to all places we wanted to goto, would stay again if i was in the area

Leisure Partner

6/10

Pleasant

06 Aug 2025

susan

The staff are absolutely lovely but the first room was dirty and blood stains on the sheet the receptionist was very apologetic and moved us to a nicer and clean room
When I checked the bed the sheet had been tucked in so much at the bottom that the mattress was showing about a foot away, so I literally had to make the bed again
When I told the girl she was so mortified and said that she would explain everything to her manager
I said for all the inconvenience that we should be compensated with a free breakfast and that is exactly what they did
I cannot fault the staff they were lovely and we had a lovely fresh made breakfast
Don't know if I would stop again but all inall not too bad a hotel there are places to eat nearby but you need a car as the bus service is not brilliant

Leisure Partner

8/10

Excellent

03 Aug 2025

Kenneth

Anniversary stay

Clean and comfortable, with quick check in and out.

Friends_and_family Friends

8/10

Excellent

01 Aug 2025

Oween

Clean, close to the shops and motorway network. Shower power was slow.

Leisure Family

4/10

Poor

29 Jul 2025

Allison

Poor amenities

The bed was really uncomfortable and lumpy and resulted in back pain and not much sleep.
The shower pressure was really weak and the water was in the shower and sink was cold. The low water pressure in the shower meant it was more of a trickle and I couldn't rinse the shampoo out of my hair properly.

Business

10/10

Exceptional

25 Jul 2025

Andy

Perfect stopover.

Great trip up whilst seeing family, hotel was perfect and the staff very good.

Everything was as it should be.

Friends_and_family Family

4/10

Poor

25 Jul 2025

Reg

Budget accomodation - accepted. However...

1. Apart from the person who initially booked us in, the reception staff were uncommuinicative and, in one case, just sat at the desk eating food - very unprofessional.

2. The mattress was terrible, probably the most uncomfortable we've ever encountered. And only one pillow provided per person.

3. Bathroom shabby, poorly fitted out (How anyone could leave the sealant around the sink looking quite so amateurish is a mystery). The hotel was supposedly refitted last year; they clearly never reached the room we stayed in.

3.

Business Family

10/10

Exceptional

23 Jul 2025

Anthony

Easy to find

Easy to find just of the m6

Business

4/10

Poor

21 Jul 2025

Danny

Not quite what we were expecting. If it wasn’t for Hickory’s Smokehouse restaurant I’d be more scathing. Probably one of the worst hotels I’ve ever stayed in. I would not care to repeat this experience.

Leisure Family

6/10

Pleasant

17 Jul 2025

saskia

Don’t know area just stayed overnight as long drive, hotel spacious and clean, big hotel clearly half empty (from availability) so why do they put you next to another occupied room - so you can hear laughter/talking loudly until after 01:00!

Leisure Family

8/10

Excellent

06 Jul 2025

Lee

Will come again

Partner

2/10

Poor

06 Jul 2025

Verified traveler

Dont believe them about early check in.

Messaged hotel through app weeks in advance for early check in no reply, then called hotel to be told cant do early check in over phone told by staff member \"just arrive on the day you will be checked in early no problem\"

Then on the day no early check in & rooms wont even be ready to check into on check in time, partner had to get ready in the lobby bathroom, we was late to an event due to this early check in failure from hotel.

Long haired male staff member rude to multiple guest whilst we was sat awaiting to get room, after normal check in time 2 hours past arrival, then same staff member rude to us at check out the following day.

Partner

6/10

Pleasant

06 Jul 2025

Kathryn

Basic hotel good value for money.

Room was dated but clean and comfortable beds. Unfortunately very loud noise like a fan throughout the night. Also other guest very noisy and loud in corridors throughout the night.

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

john

Springs popping up in mattress

Friends_and_family Family

8/10

Excellent

26 Jun 2025

John

Shower drainage issue caused 4 stars instead of 5. Otherwise. great.

Friends_and_family Friends

2/10

Poor

22 Jun 2025

pat

Bed was like a concrete pillows no better breakfast was of poor quality, staff not intrested . Fell over in shower over bath due to shower curtain falling down, Won't be staying with Britannia again

Leisure Partner

10/10

Exceptional

21 Jun 2025

Amanda

The room was big and clean and bed very comfortable.

Partner

8/10

Excellent

19 Jun 2025

Sanah

Really clean room and friendly staff.
Great service and the room was very comfortable.

Self

6/10

Pleasant

19 Jun 2025

paula

Room ver hot. No air con. Fan in room not effective. Arrived at 8pm. No food, restaurant closed.

Self

10/10

Exceptional

15 Jun 2025

Chloes

Good value for money, would stay again.

Friends_and_family Friends

8/10

Excellent

11 Jun 2025

Keryn

Nicely decorated, comfortable bed and nice bathroom but as a room where pets accepted, it smelt of cat wee on entering. I have a dog…. The shower was great but I could not get hot water working. Both issues reception were aware of and said they wound attend to.

Friends_and_family Friends

8/10

Excellent

10 Jun 2025

Callum

The hotel was good enough for a 2 night stay with my son for the Liverpool parade,
It’s cheap and cheerful.
Perfect for groups of lads that just want a room to put their heads down after a night out.
Luckily my wife wasn’t with us because she would never have stayed in our room.
It seriously needs an overhaul, so many jobs look like they’d been started but not finished.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Natalie

Hôtel was a good location for our trip.
Beds were so uncomfortable. Staff were pleasant but not very attentive. For the price we paid it was appropriate. Breakfast was dire

Partner

8/10

Excellent

07 Jun 2025

YVONNE

Great 2 night stay Location, ice and overall visit

I was very pleased with every aspect of the hotel except one thing which was our specific room was far too warm. The hotel staff were extremely helpful with this and gave us a solution as soon as we let them know the issue with the room.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Elizabeth

It is a lovely hotel. I will stay there again. I had a lovely night's sleep. Keep up the good work

Leisure Family

10/10

Exceptional

31 May 2025

It was a really good stay very clean rooms and bathroom.

Friends_and_family Friends

8/10

Excellent

30 May 2025

Rona

Great clean friendly hotel, huge beds! Lobby far too hot. Great staff!. Luke warm showers though, early check in free was a bonus thank you. Would recommend and stay here again. Has 2 restaurants and a garage accross the road 2 minutes walk excellent food & cocktails in the restaurant accross the road. Felt safe. Didn’t hear a thing the 2 nights we stayed

Friends_and_family Family

10/10

Exceptional

29 May 2025

John

Nice stay

Self

8/10

Excellent

26 May 2025

Marcus

Nice hotel and bar and restaurant only downfall bed was really uncomfortable

Leisure Family

8/10

Excellent

22 May 2025

Philip

Britannia Hotel Wigan

Great Hotel and lovely room as all very clean. Only problem for me was the bed was very firm and I didn’t sleep very well at all. Other than that an excellent experience

Self

8/10

Excellent

08 May 2025

Shane

No leisure or spa facilities

Hotel was clean and comfy. However it also states the property has leisure and spa services where as the option is still closed. One of reasons I booked hotel. But beds and everything else was good. Could have paid £20 less if it wasn’t due to the hotel stating it had these facilities

Partner

10/10

Exceptional

04 May 2025

Lee

Was a lovely hotel at such a reasonable price! Staff were very friendly and helpful. Also room was very clean and tidy. Would definitely recommend anyone to stay here :)

Partner

8/10

Excellent

27 Apr 2025

Alan

Goid experience and will definitely use again.

Best one of your hotels i gave stayed in from folkestone to Bournemouth.
Slught aur con noise but eventually got of to sleep.

Business

10/10

Exceptional

17 Apr 2025

Damian

Wry pleasant the staff were very helpful and friendly

Self

6/10

Pleasant

06 Apr 2025

Piotr

One night stay

We had very noisy stay mozt of night people talking in the corridor and next room to us had drinking party. Also shower had no shower gel at all.

Friends_and_family Family

4/10

Poor

04 Apr 2025

Robin

Receptionist rude and unhelpful. Other guests up partying and making loads of noise till 0430, no intervention from staff till the very end, so got barely any sleep.
Room was fine.

Business Self

2/10

Poor

29 Mar 2025

Lynne

Never again

Looked great at first. Travelled with my husband and 15 year old son. No barrel lock on bathroom door so couldn’t close it properly. Shower pressure was really bad, just a drizzle. The walls are paper thin and we could hear EVERYTHING the people next door were up to and it went on till the early hours.

Friends_and_family Family

8/10

Excellent

24 Mar 2025

Lindsey

Nice clean rooms comfy bed reception very good