Name: The Villa Wrea Green
Address: Moss Side Ln, Wrea Green, S/N, Preston, GB

6/10

Pleasant

25 Jul 2026

Tina

I have stayed a villa many times, unfortunately this visit was disappointing, I arrived after paying 129.96 for 1 night which included breakfast..only to be told that I would have to pay another 10 pound for a cooked breakfast..I was told that I had payed for only a continental breakfast, this certainly didn't state this on my booking form, I was looking forward to quiet afternoon which didn't happen due to all the building work going on, then dinner well the menu wasn't what it used to be, so in the end we went to the grapes pub in the village which was excellent, breakfast this morning wasn't great give it a 5, certainly wasn't up to the usual standard, so overall wasn't a great stay, i will say the reception team were lovely as was the bar staff, but i think its going to be long while before I go back, & for what it cost certainly wasn't up to its usual stranded!!!! Overall all 5 out of 10!!!!!

10/10

Exceptional

22 Jul 2026

David

The hotel is currently being extensively refurbished, and the updated rooms are modern and impressive. My only concern is the dog fee. It's great that dogs are allowed, but charging £30 per dog per night feels excessive, especially when it can cost more than using kennels. Overall, a good stay, but the pet charges could be more reasonable.

Partner

10/10

Exceptional

09 Jul 2026

Elaine

Always stay here when on the Fylde Coast. It has a very calming and friendly atmosphere. Service is always good and nothing too much trouble. Breakfast is excellent. We tend to stay with family for evening meals.

Partner

10/10

Exceptional

05 Jul 2026

Andrea

Very helpful team all friendly and go out of their way to accommodate all your needs.
Hotel going through a refurbishment, when it’s all done I’m sure it will be excellent

Friends

10/10

Exceptional

29 Jun 2026

Chester

food very good
referbished rooms are exelent
we are regular customers and booked again for Christmas break

Partner

10/10

Exceptional

28 Jun 2026

Sarah

Staff were extremely friendly

Friends

10/10

Exceptional

25 Jun 2026

Angela

Lovely staff. Modern and clean room. Delicious food.

6/10

Pleasant

24 Jun 2026

Rosie

Was fine for what I needed which was one nights stop. Staff were the standout point of the place as everyone I interacted with were nice and friendly. However the upkeep of the room was where the place fell down somewhat, some instructions on how things in the room worked would be helpful as it took me a little while to figure out the air-conditioning unit which admittedly wasn't much help with even when turned on. There were various stains and marks on the sofa and chairs but the bathroom was where my biggest issues were. I started to run a bath but when the hot tap was turned on it started to make a horrible clunking noise so decided just to have a shower instead both brackets for the shower heads were half hanging off the wall, and when in the shower it would randomly go cold for just a second then warm again and the taps were so sensitive the slightest movement sent the temperature big jumps. The beams definitely needed dusting with the amount of cobwebs and some of the tiles around the room were cracked. The bed was okay but extremely creaky and the fram had multiple cracks in it. I never got under the covers as the room was a bit too warm for my liking. The restaurant downstairs was nice, I had dinner there as then I didn't have to leave the site. I had the pie and mash and a side of onion rings. Everything was tasty though the veg could do with a little more cooking. The best part was the staff but otherwise needs some work

Self

8/10

Excellent

24 Jun 2026

gillian

Lovely old building, great food and wine. Staff very attentive

Partner

10/10

Exceptional

22 Jun 2026

Adele

All the staff were lovely and helpful, plenty to choose from meal times x lovely food, lovely clean room. Surroundings beautiful.

Partner

10/10

Exceptional

21 Jun 2026

Joanne

Absolute beautiful place, this was our second stay here, room beautiful clean and everything you need, staff polite and helpful, we will be returning in the future

8/10

Excellent

19 Jun 2026

Lynn

The hotel was full of character. The bar was wonderful. Full of dark panelling and leather sofas. The food was excellent
The staff were really nice.
The bed was comfy and it was so quiet.
The hotel is getting a make over and it will be super but I like it's old worldly charm now. The receptionist, I think her name was Lizzie, apologies for not remembering but she gave us a tour of the rooms in the old part. The honeymoon suite was gorgeous. The bathroom had a claw footed bath.
There was a couple of rooms with spiral staircases! I hope the owner keeps these.
It was a nice surprise to stay there and very cheap. I was surprised that not many people were there on a Friday.
A hidden gem.

Partner

4/10

Poor

06 Jun 2026

Catherine

This property is being refurbished and during the day there is constant noise of drilling and banging. The walls of my room were vibrating from the drilling which seemed to be directly above. I received no advance warning of this work and it is not detailed in Expedia’s information about the place. The work starts promptly at 8.30 in the morning although Iheard builders moving around and talking at around 6.50am, which is unacceptable.
In addition, there was no hot water on my second morning.
Whilst the room was clean and comfortable and the staff were helpful and apologetic, I would stay away from here until all the refurbishment has been completed.

Self

10/10

Exceptional

31 May 2026

Liam

Friendly Staff, really nice room. Few minor items in disrepair but room is really clean and was worth the money.

Partner

10/10

Exceptional

26 May 2026

David

Everything about the stay I couldn’t fault it

Family_with_children

10/10

Exceptional

25 May 2026

Tim

On arrival we were upgraded to newly refurbished room and the room was very nice. The staff were very helpful and friendly. The location was quiet and just outside the village of Wrea Green with plenty of car parking. My only criticism is the evening food menu was a little on small side but the food we did have was very tasty and well cooked. Would I go back? Oh yes!!

Partner

10/10

Exceptional

25 May 2026

Kirsten

Just back a lively weekend away at The Villa. Staff fantastic, hotel under goung refurb work but did not cause us any issues. Manager Caitlyn has the best Customer Service skills I have come across for years. Bar could do with better choice of wines but plenty selection of other drinks and bar staff were helpful and polite. All in all a fabulous place to be

Friends_and_family Family

10/10

Exceptional

12 May 2026

Judith

Quiet location, with helpful staff. The only issue is the water is not very hot.

10/10

Exceptional

30 Mar 2026

Kevin

Our stay was great

10/10

Exceptional

10 Mar 2026

Jane

Very pet friendly. Slightly on the expensive side for food and drink. Lovely relaxing hotel

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Jeffrey

We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you

Partner

10/10

Exceptional

08 Mar 2026

Scott

Fantastic venue, place was spotlessly clean and our room was beautiful. Definitely worth future visits, wished we would have booked for longer.

Partner

10/10

Exceptional

28 Feb 2026

Kay

We stayed at the Villa for 2 weeks. The staff are exceptionally friendly and can’t do enough for you especially Caitlin the Reception Manager and all her Team and also the lovely bar staff Ian and Gosia sorry there were others too but I failed to get their names. The rooms are very clean again the cleaning staff are extremely friendly. The food we ate in the restaurant was very enjoyable. We stayed in the disabled room which is a little tired and in need of updating but the new owners are already in the process of renovating the rooms. The hotel is dog friendly and is set in beautiful grounds. Would definitely recommend this hotel 5*

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Graham

Friendly and professional staff who were very helpful.

Family

8/10

Excellent

20 Feb 2026

Karl

Staff were very friendly and the family room was a good size. The price was excellent for what we got. The breakfast selection was great specially for the kids.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Alan

Room was fantastic ( stayed in the Buckingham room 32 with 4 poster bed ) evening meals ( menu been cut massively) different to whats available online no longer do small sausages wirh hollandaise sause 😪 but what we ordered was fantastic.The breakfast has gone a little down hill only 1 sausage now fatty bacon and the tomato definitely not grilled more microwaved or boiled. Staff friendly as ever👍

Leisure Partner

8/10

Excellent

09 Feb 2026

mark

Excellent value for money

Leisure Pet

10/10

Exceptional

11 Jan 2026

Beverley

Didnt have breakfast.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Susan Jane

Great, friendly team. Lovely property and grounds

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Ruth

The room wasn't very clean, around four ladybirds on the window sill the bathroom floor in the corner behind the door was dirty and outside of the toilet was dirty on the bowl. Parking was fine, need more bins for doggy waste. The majority of staff were great but you always get one receptionist that doesn't listen and knows best.

Leisure Pet

10/10

Exceptional

23 Dec 2025

Julie

Staff are amazing. The breakfast staff stand out as they are willing to bend over backwards to help with anything.
Area is lovely and quiet.

Leisure Friends

10/10

Exceptional

22 Dec 2025

John

The staff were excellent and it was good value foroney.

10/10

Exceptional

16 Dec 2025

Ian

Lovely clean room, facilities excellent

Partner

10/10

Exceptional

07 Dec 2025

Raymond

Plenty of parking, separate hotel entrance. Easy check in , informative. Clean room, bar staff slightly noisy and unprofessional, breakfast good with a mix of cold and hot breakfast.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Elaine

Staff, clean rooms and food

Partner

4/10

Poor

23 Nov 2025

Karen

Booked in for an evening meal. After 1hour and a half of waiting in an empty restaurant we got our food and mine was cold . Sent it back so didn't have anything to eat.

Partner

10/10

Exceptional

15 Nov 2025

Leonora

Lovely place, friendly staff and nice rooms

Leisure Partner

6/10

Pleasant

13 Nov 2025

Drita

Staff were not to well mannered

Leisure Self

8/10

Excellent

08 Nov 2025

Peter

Yes

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Andrew

Staff were very friendly and helpful and food was delicious. Room was very comfortable but they are all soon going to get a major upgrade as hotel has just been bought and a large sum of money is going to be spent on the hotel.

Partner

10/10

Exceptional

30 Oct 2025

Jerry

Very nice people, very accommodating for my needs. Lovely venue, and grounds. Great food. So very much prefer here than the large international hotels in the area.

4/10

Poor

26 Oct 2025

Saleem

Free parking friendly staff nice clean room and nice breakfast. The only issue with room 20 was the bed base was broken and supported with old mattress underneath. The main mattress was worn out and springs were digging into my body couldn't sleep The mattress needs to be thrown in the skip or tip. Health and safety issues and the lift wasn't working. Informed the staff they said sorry the whole hotel needs refurbishment soon. They shouldn't be renting out the rooms in the current condition and charging customers full payment no notice on AA approved hotel that work will be carried out and no apologise to customers. I'm sorry to say will not return back they hotel needs to be closed down immediately for full reburishment work. I was so tired and late for work due to lack of sleep in bedroom 20. Hope reception staff mean that they will get work done mangenent so no more customers complaints start to come in.

Business

10/10

Exceptional

23 Oct 2025

gillian

Lovely old building. Trees needed pruning to take advantage of late evening sun on the terrace. Otherwise cant fault it.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Ian

Would have been great but went downhill during my stay. I had a very pleasant check in, followed by a pleasant dinner, the mattress was obviously old with springs trying to escape in various places. Dinner on Monday was mediocre with very oily overcooked fish and chips and tasteless mushy peas. Breakfast on Tuesday was not to the same standard as Monday, but passable. Dinner on Tuesday was a farce. The least customer friendly lad on the bar just couldn't be bothered. Most of the menu was unavailable, as was any staff to get a drink. Apparently the chef had left. Kitchen and bar were both closed on Wednesday and I didn't even bother on Thursday so I don't know. It is a shame because it is a nice place, but appears to be having some issues.

Business

10/10

Exceptional

07 Oct 2025

Nicola

Great breakfast

Saff were very friendly and helpful. The food in the bar was excellent. Breakfast was a great choice and they were happy to mix and match on the menu.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Ilyas

Its absolutely amazing place to live, we enjoyed our stay at villa

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

William

It wasn’t busy in the restaurant on Sat eve, but we waited 45 minutes for 2 mains.
Our split level expensive room has so many little niggles.
Knobs pulling off from wardrobe, Shower door not closing correctly, just needs some t.l.c. And a bit of a freshen up.
But facilities in room are exceptional, 3 tvs including 1 in lavish bathroom. Can’t figure sound system out.

Partner

10/10

Exceptional

30 Sep 2025

Charles

Excellent hotel, lovely spacious room which was dog friendly.
Staff all very welcoming & first class breakfast.

Partner

10/10

Exceptional

28 Sep 2025

Ian

Really nice hotel with great staff. Kaitlin on reception found us a room with an accessible shower even though we hadn’t booked one, and when we had an issue with the heating she sorted it. A real credit to the business

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Smith

Lovely overnight stay. Used as a base to explore the surrounding areas. Was a bit concerned when we read that a lot of staff had walked out upon sale of the property (some sort of protest I guess).
However, the staff we encountered were delightful and extremely conscientious. Special thanks to Caitlin and Adele, I hope your new employer's appreciate you.
Breakfast was delicious.
The rooms maybe a little tired but were spotless and very comfortable.
Thanks again, we will certainly return.

Leisure Partner

2/10

Poor

22 Sep 2025

Carole

Very dirty carpet, even though been promised deep clean beforehand with it being pet friendly. My 2 poodles are very clean and do not shed their fur. Complained to recrption, they showed me 2 more rooms, each werevthecsame, not vacuumed and full of hairs abd debris i picked up and took to reception. One lady was brought out to speak witg me who took me uostairs to another 2 bedrooms, again the 2 rooms had not been vacuumed and i picked up bits and lots of hairs from carpet and the lady in charge saw how dirty the carpets were. We ended up staying in original room 9.
There was a snell of air freshener all night, could not sleep, camd home very early to catch up on sleep, all clothes, my hair and dog smelt of airfreshener.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Gill

Lovely, pet-friendly hotel!

Had a great 1 night stay here. Lovely hotel, really friendly staff and a good meal in the bar.

Partner

8/10

Excellent

18 Sep 2025

Marie

Lovely traditional hotel with spacious rooms and very helpful staff

Business

2/10

Poor

11 Sep 2025

Fraser

I had to leave and request refund due to noise (of generator, boiler, unknown) in a utility room next to mine. My claim is ongoing

Business

10/10

Exceptional

31 Aug 2025

nicky

Beautuful hotel excellent breakfast. Room was amazing

Leisure Partner

10/10

Exceptional

26 Aug 2025

karen

Absolutely beautiful hotel

Leisure Partner

10/10

Exceptional

17 Aug 2025

Simon

Comfortable beds and free wifi .

Leisure Partner

10/10

Exceptional

17 Aug 2025

David

Peaceful location.

Peaceful and quiet location. Accommodation was good, very 'roomy'. Only issue was that the mattress was quite soft and 'creaky' but otherwise OK.
Had a slight problem with a leaking shower tray but the maintenance team sorted that out straight away.
Overall a very pleasant stay.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Joe

Looks beautiful from outside, bar area is great. Room was tired and bedding felt damp

Business Self

10/10

Exceptional

14 Aug 2025

David

Happy stay.

Very comfortable.Staff very helpful and pleasant.Have now stayed a few times. Convenient for visiting Latham St Anne’s by the sea. And Blackpool area.

Partner

10/10

Exceptional

13 Aug 2025

Paul

Great location and lovely hotel. Cannot fault.

Business

10/10

Exceptional

13 Aug 2025

Diana

Blackpool break

A great alternative to staying in Blackpool as long as you don’t mind a bit of a drive. Lovely village, quiet location and really helpful and friendly staff

Friends_and_family Friends

6/10

Pleasant

11 Aug 2025

Gary

Hotel was very well maintained. Unfortunately, the lift was out of order which made the stairs a struggle for my grandmother. Hotel was really let down by the attitude of the member of staff when we were checking in. She made us feel like we were unwelcome and like we were \"lower class\" citizens. Unfortunately, because of this. We will not be returning which is a shame as this is a very nice hotel.

Leisure Family

8/10

Excellent

10 Aug 2025

Paul

Good stay but could have been amazing

Very patchy WiFi lovely building and outdoor spaces
Four poster bed room good quality but a little worn needed a topper , quite a few marks on walls , also good job no allergy as some peanuts left on the carpet .
Overall a nice stay , unable to get a latte at bar on return after night out .. told machine was off as I paid for filter coffee … a later bought out for table next to me ????
Good breakfast but felt very restricted at times maybe a 3 star breakfast for a 4 star hotel
I would stay again if room was a little cheaper for £200 one does expect top class service and can do attitude

Partner

10/10

Exceptional

10 Aug 2025

Jane

Very enjoyable stay. Lovely room, comfy bed,spacious bathroom. Very quiet location. Staff were friendly and helpful. Will most definitely be returning.

Leisure Self

10/10

Exceptional

04 Aug 2025

Vito

A beautiful hotel in an equally beautiful village. We were meetings friends in the area and will return in the future.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Diane

Good value for money with traditional polite service

Leisure

8/10

Excellent

29 Jul 2025

Adrian

Welcoming Hotel

We were greeted by a very helpful & friendly receptionist, who gave excellent advice for things to do locally.
The room was nice, clean & had plenty of space. The bathroom was larger than expected - the only issue being the sink hot tap was still running cold in the morning even after a few minutes but ran hot fine after I’d showered (no issues with the shower).
Breakfast was fine & cost £13.50 each.
The hotel did have poor phone reception & did warn us & recommended using their free WiFi which worked for us.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Yvette

Room was very clean and comfortable. The breakfast jad a good choice and quality produce

Partner

10/10

Exceptional

27 Jul 2025

Frank

My wife and I like the appearance of the property and the inside is very quaint.
The bedrooms are adequate size and clean with good comfortable beds we have stayed here many times and always slept well.
Can recommend this hotel.

Leisure Partner

6/10

Pleasant

26 Jul 2025

gillian

Lovely building and setting. Wine awful!

Leisure Partner

10/10

Exceptional

22 Jul 2025

Douglas

We loved the property and the room was excellent. The only issue was the lift was out of working order. We would definitely stay again.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Dennis

Comfortable, friendly, staff helpful.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Joseph

excellent lovely room very good breakfast rachael was very professional and very helpfull from check in to checkout recomend this hotel first class

10/10

Exceptional

07 Jul 2025

Andrew

Great location 10mins from Lytham, lovely building and quiet location.
We had a really nice lunchtime sandwiches with good choice all served by really nice abd attentive staff.
Double room good value and great breakfast served, including gluten free options.
Would definitely stay again.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Wayne

Excellent..

The hotel was excellent’ staff very helpful, pleasant stay…would stay again..

Partner

10/10

Exceptional

04 Jul 2025

Louise

Really great find

Leisure

10/10

Exceptional

02 Jul 2025

ilona

Lovely stay,nice staff and very good breakfast. Combine the cost of a room here plus taxi to town worked out cheaper than accomm in Lytham. Better value for money.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Frank

My wife and I have stayed quite a few times we always enjoy our stay and the staff always friendly

Leisure Partner

10/10

Exceptional

17 Jun 2025

Julie

As usual, staff are the true asset of this place, and another live stay.

Partner

8/10

Excellent

16 Jun 2025

alfred

Wifi was awful. Everything else was great.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2025

Robert

Great find. Happy to recommend. I'll be returning.

Really nice stay at this hotel. Lovely country hotel set just on the village edge. Easy check out with pleasant reception girl. Room was great, nice and clean with a lovely bathroom.
Great bar area with good selection of beers on draught.
Breakfast was great, good quality food served to you by very pleasant staff.
I'll certainly be returning to this hotel when in the area visiting my daughter again.

Partner

10/10

Exceptional

15 Jun 2025

Stephen

This is a very secluted quiet hotel 15 mins from Lytham and 10 mins from M55. Very attentive friendly smart staff, would definitely stay again, pub and shop 10 mins walk in the beautiful traditional village of Wrea Green. Bet this hotel is lovely at Christmas time.

Leisure Partner

8/10

Excellent

15 Jun 2025

Melanie

I loved how quirky the hotel was, but plug sockets are all outdated and dont fit plugs. Other than that was beautiful and would defo stay again ... afternoon tea was very nice

Leisure Self

10/10

Exceptional

11 Jun 2025

MARK

Fantastic property if you like character (non chain) hotels with great service from an attentive team. Food also very good. Lovely quiet location but close to motorways.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Catherine

The Villa is a bit of an institution. It has been a restaurant and hotel since my childhood and I returned to stay there in a visit to friends. The reception staff were warm and welcoming. The room I had was comfortable and well stocked with refreshments. Breakfast was traditional and food cooked to order - none of the overcooked and limp looking buffet food you get elsewhere. I thoroughly enjoyed my stay. I understand that the place is up for sale and I hope that any new owners will not turn it into a crazily expensive spa or similar that would not be in keeping with its personality.

Leisure Self

10/10

Exceptional

09 Jun 2025

Ian

Lovely stay in a beautiful part of the country. The staff were excellent. Really good at service. Will definitely return.

Leisure Family

10/10

Exceptional

06 Jun 2025

Victoria

Beautiful hotel. Lovely room but it had not been hoovered properly.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2025

DAVID

Fantastic hotel staff are really friendly and helpful, food and service first class, hotels like this are very hard to find, very peaceful location and will definitely stay again we stayed 3 days it was great David Wise

Partner

10/10

Exceptional

03 Jun 2025

Verified traveler

There was no hot water in the room one of the mornings, but despite that it is a good hotel.

Business

8/10

Excellent

31 May 2025

George

Lovley building freindly staff

Leisure Self

2/10

Poor

29 May 2025

Sandra

Not what I expected. I booked last minute due to work. Nothing luxurious, very old dated and dirty room. Had to use wet wipes to clean the bathroom. Overly priced for no reason including the restaurant. Rooms so cold had to have air con on all night and felt unwell next morning. I could have done with asking for a refund. Absolutely disappointed. Will not recommend anyone to stay here.

Business Self

8/10

Excellent

29 May 2025

Julie

Lovely peaceful place for night away

Lovely welcome at the reception . Very busy with a wedding on ,but as that’s in a separate place we were not affected at all .
Tasty and reasonably priced evening meal in the restaurant and good breakfast the next morning. Hot breakfast came a little too quickly in fact while still finishing cereals ! All in all a lovely night away , especially sitting in the front garden with drinks in the sunshine during the afternoon 🌅

Partner

10/10

Exceptional

26 May 2025

Miriam

Lovely clean hotel staff are very nice would definitely stay again thankyou for looking after us

Leisure Partner

10/10

Exceptional

24 May 2025

Tracey

Attended a wedding reception at the villa and we had a great time. Staff were very helpful, friendly and welcoming. Food was delicious. Bedroom was spotless and very comfortable.

Leisure Friends

10/10

Exceptional

22 May 2025

Geoffrey

Lovely room. Very quiet. Great location

Leisure

10/10

Exceptional

18 May 2025

Michelle

Wow what an amazing hotel tucked away in Wrea Green, itself a very pretty village with a duck pond surrounded by yellow Irises. Our room was amazing and the whole place felt so warm and inviting. I’ve stayed in 4 & 5 star hotels before and even I was surprised and impressed by breakfast being delivered to our table by four waiters with white silver service gloves. A real gem hidden in countryside 15 minutes from Blackpool Zoo.

Leisure Family

10/10

Exceptional

12 May 2025

Diane

Excellent stay. Clean and very friendly helpful staff. Breakfast superb

10/10

Exceptional

11 May 2025

Lynne

A beautiful traditional property in lovely grounds. We were welcomed by a friendly efficient receptionist. The room was a good size, bed comfortable, shower over the bath was powerful. Tea coffee and biscuits provided and small toiletries in the bathroom. The breakfast was excellent, buffet starter then we had smoked salmon and scrambled eggs and poached eggs with avocado on toast. This was our second recent stay and we will stay again

Leisure Partner

6/10

Pleasant

11 May 2025

Anne

Uncomfortable beds

The hotel is in a lovely setting and all staff were friendly. The food was fine but dear. The room (007) was large and clean but the beds were awful. They were very hard and We could not sleep. I have arthritis and a frozen shoulder and I was in a lot of pain because of the beds. We were booked in for two nights but left after one. The receptionist offered us another double room, but we wanted two single beds. She took our details and said that a member of the management team would contact us to discuss a part refund. We’re still waiting!

Partner