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Oro Verde Cuenca

Cuenca · Ecuador

Av Ordóñez Lasso S/NView location

9.4/10Excellent652 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Location7.6/107.6
Neighborhood9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oro Verde Cuenca

Discover the magnificent highlands of Cuenca, a UNESCO World Heritage Site, where charming history blends seamlessly with modern life. The Tomebamba River gracefully divides the city, enhancing its majestic beauty. Our modern and comfortable hotel offers personalized service and spacious, elegantly refurbished rooms.

Enjoy a unique culinary experience in our restaurant, a wide selection of treats at our coffee shop, and diverse cocktails at our Piano Bar, perfect for special occasions or meetings. Located just fifteen minutes from the historic downtown area and the airport.

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Located in Cuenca (San Sebastián), Oro Verde Cuenca is within a 5-minute drive of University of Cuenca's Orchid Garden and Museum of Extreme Art. This luxury hotel is 2 mi (3.2 km) from Museum of Modern Art and 2.2 mi (3.6 km) from Casa de los Arcos Art Museum.

Stay in one of 69 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and bidets.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 22 per person
    • Pet fee: USD 36.60 per pet, per stay
    • Rollaway bed fee: USD 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Sebastian Plaza 2.4 km / 1.5 mi
Museum of Modern Art 2.5 km / 1.5 mi
Iglesia San Sebastián 2.7 km / 1.7 mi
San Cenaculo Church 2.7 km / 1.7 mi
Church of Santo Domingo 2.9 km / 1.8 mi
University of Cuenca's Orchid Garden 3 km / 1.8 mi
Museum of Extreme Art 3 km / 1.9 mi
New Cathedral of Cuenca 3.1 km / 1.9 mi
Calderon Park 3.1 km / 1.9 mi
Casa de los Arcos Art Museum 3.1 km / 1.9 mi
Convent of the Assumption 3.1 km / 1.9 mi
Galeria FVega 3.2 km / 2 mi
Pista De Bicicross Bmx Cuenca 3.2 km / 2 mi
Sombrero Museum 3.3 km / 2.1 mi
Cúpulas Lookout 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1983
  • Year of most recent renovation: 2013
  • Number of floors (main building): 3
  • Number of floors (annexe): 1
  • Single rooms: 32
  • Double rooms: 29
  • Junior suites: 3
  • Suites: 5
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
Show 66 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 1
  • ProjectorExtra charge
  • Conference hostess
  • Secretarial service
  • Photocopier
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Massage
  • Hairdressing salon
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Oro Verde Cuenca

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Oro Verde Cuenca

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Oro Verde Cuenca

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Oro Verde Cuenca

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Oro Verde Cuenca

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Oro Verde Cuenca

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Oro Verde Cuenca

9.4
Excellent
652 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
7.6 /10
Neighborhood
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Louis
This hotel was a 5 star caliber. The outdoor pool, the sauna, and Turkish bath were amazing. The staff were superb, attentive to every detail, very respectful, and accommodating to make us feel like we're at home. Rooms are very cleaned and confortable. The food was delicious and the restaurant staff very attentive to our food needs. We will definitely stay here every time we come to Cuenca.
Partner
6/10
Pleasant
12 Jul 2026
Gabriel
Todo bien, personal atento y amable. Falta un poco de mantenimiento.
Family_with_children
10/10
Exceptional
12 Jul 2026
Pedro
Everything was ok
Partner
10/10
Exceptional
10 Jul 2026
Pedro
Everything was ok staff are professional
Partner
10/10
Exceptional
05 Jul 2026
Eduardo J.
Nuestra estadía en el Hotel Oro Verde Cuenca fue una experiencia que se queda en el corazón. Desde el primer instante sentimos una calidez auténtica, esa sensación de llegar a un lugar donde realmente se preocupan por ti. El hotel es moderno, impecable y hermoso, pero lo que lo hace único es su gente.

Quiero agradecer profundamente a Sabrina en el front desk, cuya amabilidad y atención nos hicieron sentir bienvenidos desde el primer segundo. Su forma de recibir, su disposición y su energía positiva transforman la llegada en un momento especial.

Y Elian en el comedor… qué ser humano tan atento, amable y colaborador. Cada comida se volvió un momento memorable gracias a su dedicación. Además, el desayuno fue delicioso y enorme, abundante en opciones, fresco y servido con una calidez que solo se encuentra en lugares donde el servicio se vive con pasión.

En el Oro Verde no solo descansamos: nos hicieron sentir como reyes. Cada detalle, cada gesto, cada interacción habla de un equipo que ama lo que hace y que entiende lo que significa la verdadera hospitalidad.

Ir al Oro Verde de Cuenca es apostar a seguro. Es elegir calidad, cariño y un servicio que se recuerda con una sonrisa. Volveremos, sin duda.

Los Sanabria
Family
10/10
Exceptional
03 Jul 2026
Paul
EL hotel muy bueno, si llegan con carro el parqueo es muy grande, lo que si un punto en contra es que el hotel NO avisa los eventos que tienen y esto hace que los parqueos se colapsen. Si hay estacionamientos para los huespedes reservados pero hay que estar atentos a que puedas llegar a parquear, si no es que ya te hayan bloqueado en doble fila los asistentes al evento. la comida bien habitaciones comodas y silenciosas
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Elizabeth
Todo estuvo excelente! Realmente, no tengo ninguna queja, disfrute mi estadia mucho en Oro Verde!
Friends
10/10
Exceptional
17 Jun 2026
Juan Camilo
Very good facilities and service
Business
10/10
Exceptional
13 Jun 2026
Noemi
Customer service, food, location,clean
Self
6/10
Pleasant
07 Jun 2026
Patricio
El Hotel está viejo, con ubicación regular! Caro para los servicios que ofrece!
Business
10/10
Exceptional
02 Jun 2026
Moraima
Está muy bien ubicado, limpio y la comida muy rica ..
gracias
Self
10/10
Exceptional
29 May 2026
Hector Alfredo
Excellent stay highly recommended
Partner
10/10
Exceptional
24 May 2026
Eduardo J.
Our stay at the Hotel Oro Verde was truly memorable. The service was impeccable, and the quality of the rooms, the restaurants, and the hotel in general was fabulous. Everyone there was incredibly friendly, and we were truly impressed by the warmth and hospitality of the entire staff. We especially want to highlight three people: first, Sabrina at the front desk made us feel right at home, always attentive and kind, helping us whenever we needed anything. Second, Elian, a young and enterprising team member who was everywhere in the hotel, always providing impeccable service and aspiring to make hospitality his profession. And finally, María José, the front desk manager, who kindly sent some sweets and a soda to our room, making us feel truly special. It was our first time at Oro Verde, but we’ll definitely return to stay there whenever we come back to Cuenca.
Family
10/10
Exceptional
14 May 2026
Diana
Muy bueno
10/10
Exceptional
10 May 2026
Braden
From the moment we walked until we left it was fantastic. The staff was great and many spoke English. The breakfast buffet was one of the best I've had, our dinner at Aruna was very good. My wife and i both loved our massages at the spa. Super safe neighborhood big comfy rooms... stay here:)
Partner
6/10
Pleasant
10 May 2026
Dr William
Oro Verde is a great hotel chain, but the one in Cuenca always forgets my Expedia VIP benefits and never offers me an upgrade. I have stayed there many times and these benefits have never been offered to me. The other branches round Ecuador have always offered these benefits to me. This is the only complaint I have about Oro Verde Cuenca.
Business
8/10
Excellent
09 May 2026
Anouar
Its nice, but it is time for a serious upgrade
Pet
6/10
Pleasant
06 May 2026
Andrea
-instalaciones en general ok
-habitación no está mal pero le falta mantenimiento, se ve antigua.
-desayuno buffet ha desmejorado mucho, tiempo atrás tenían un buffet delicioso, esta ocasión fue muy básico.
Partner
10/10
Exceptional
05 May 2026
Galo
The best hotel in Cuenca
Family
10/10
Exceptional
03 May 2026
Solange
El mejor hotel de Cuenca. Recomendado!
Family
10/10
Exceptional
03 May 2026
Pilar
Amazing
10/10
Exceptional
02 May 2026
Eduardo
TODO EXCELENTE ME ENCANTÓ Y VOLVERE PRONTO POR FAVOR NO CAMBIE AU ATENCIÓN ES ESPECTACULAR, GRACIAS.
Friends_and_family Family
8/10
Excellent
01 May 2026
James
Breakfast was good however the dinner menu leaves a lot to be desired! The restaurant staff was very helpful!
Self
10/10
Exceptional
18 Apr 2026
Cesar
Muy buena atención muy limpio
Partner
10/10
Exceptional
16 Apr 2026
Pedro
Professional
6/10
Pleasant
05 Apr 2026
Robinson
The mattress on 307 needs a little love. Too hard. I love the mattress on Oro verde Guayaquil suite. This one was a let down. The bathroom wayy too small
10/10
Exceptional
03 Apr 2026
RICHARD
Very professional and kind staff.
Partner
8/10
Excellent
31 Mar 2026
Jim
Staffs are great and room is clean. Breakfast is just ok.
Partner
10/10
Exceptional
30 Mar 2026
Carolina
Excelente hotel
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
William
As always, the Oro Verde Cuenca is the best place to stay. They are always accommodating and go above and beyond. I brought my fiancée, our just turned 6 month old daughter, and our family dog to celebrate my daughter 6 month birthday at the place were we brought her to right after she was born. The hotel manager and staff recognized us since we always stay there, and they brought us a delicious cake and gave our dog a lovely toy, snack, and doggie bed. I couldn't be more grateful for how they always treat us which is why we consider the Oro Verde Cuenca our home away from home. We can't wait to come back. ❤️❤️❤️❤️❤️
Family_with_children
10/10
Exceptional
10 Mar 2026
Pedro
Everything was ok
10/10
Exceptional
09 Mar 2026
Andrea
My favorite hotel in Cuenca. The staff is always incredibly helpful, the service and hospitality is above & beyond. Food and atmosphere is 10/10. Room are spacious, comfortable, clean and up to date. Look forward to my next visit.
Partner
10/10
Exceptional
05 Mar 2026
Catherine
Everyone was wonderful!
Family
10/10
Exceptional
04 Mar 2026
Pedro
Friendly and professional
10/10
Exceptional
17 Feb 2026
Jose
Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!
Partner
10/10
Exceptional
02 Feb 2026
sylvia j
Great
8/10
Excellent
20 Jan 2026
Jimmy
The rooms and the service awesome, food 👌 excellent, for sure I will go back, the only thing it was the pillows they were too big and uncomfortably.
10/10
Exceptional
12 Jan 2026
taek kyu
Very kind recepción
10/10
Exceptional
29 Dec 2025
Pamela
Outstanding service.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Maria
El hotel es excelente ..un desayuno bufett con todo ..el personal muy educados y presto a Complacer al huésped ..yo lo recomiendo ...comprar te vez de Expidia me salió mucho más económico..garantizado un buen precio ... gracias
10/10
Exceptional
19 Dec 2025
Claudia
Great service, staff, clean rooms.
10/10
Exceptional
29 Nov 2025
Pedro
Very friendly and professional
Leisure Family
10/10
Exceptional
18 Nov 2025
Jeffrey
Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.
10/10
Exceptional
30 Oct 2025
Domenico Beny
The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.
Friends_and_family Friends
10/10
Exceptional
30 Oct 2025
Domenico Beny
The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.
Friends_and_family Friends
10/10
Exceptional
20 Oct 2025
Carlos
Buena ubicación.
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2025
taek
Good staff and clean room
Leisure Family
10/10
Exceptional
05 Oct 2025
Christian
Ok
10/10
Exceptional
03 Oct 2025
Yenifer
Oro Verde is so fantastic. My pregnant fiancée and I stayed there before and after our baby was born because we live 2 hrs away. The entire hotel staff treated us with such care. They also surprised use with a cute llama doll for my baby and chocolate and fruit plate for us. They also helped my fiancée move around the hotel in a wheelchair which was so helpful. We were so appreciative and thankful for the great, super above and beyond service. I can't recommend this hotel enough.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Oct 2025
Nathaly
Clean room
Leisure Partner
10/10
Exceptional
27 Sep 2025
Saul
.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2025
Doreen
Comfortable accommodations. It was very cold and rainy during our visit to Cuenca, having heat in the room was very important and welcome!
Leisure Family
10/10
Exceptional
29 Jun 2025
Carmen
The hotel is in a great area, restaurants are all around walking distance. Excellent location
Leisure Family
8/10
Excellent
24 May 2025
Elizabeth
Súper cómodo y atentos
Leisure Partner
10/10
Exceptional
05 May 2025
Maria
Hotel en excelente estado y con la atención acorde a lo esperado.
Leisure Friends
10/10
Exceptional
25 Apr 2025
Rachel
The staff was super helpful and accommodating! I do not speak spanish and they were very gracious, kind and patient. Everyone was very hospitable! The hotel was beautifully decorated! A very Classy and welcoming environment!
Leisure Family
10/10
Exceptional
24 Apr 2025
James
Wonderful breakfast, great bed and walk in shower!
Leisure Partner
10/10
Exceptional
23 Apr 2025
Jessica Mariana

Good option

Is my second time staying here, I really enjoy this hotel, rooms are clean, beds are comfortable and the food from both restaurants is really good. The neighbohour is safe and you can practice outdoors activities
Business
10/10
Exceptional
27 Mar 2025
Miriam and Thomas
Great place to stay in Cuenca
Leisure
10/10
Exceptional
27 Jan 2025
Carlos
Buena opción con Parqueo y desayuno
Leisure Partner
8/10
Excellent
10 Dec 2024
Jim
Nice hotel. Area could use a few good restaurants
Business Partner
10/10
Exceptional
06 Dec 2024
William
The staff and the service was amazing. I loved my room. The hotel was clean and I liked it. The restaurant cooked great food, including room service. I loved the breakfast buffet!! The pool was nice and the water was warm even when it was cool outside.
Business_and_leisure Partner
10/10
Exceptional
06 Dec 2024
William
The staff is amazing. They are very pet friendly and treated my dog so well. They even provided a doggie bed for the night, treats, and a fire hydrant shaped poop bag dispenser. That is above and beyond service. I love this place which is why I always stay here when Im in Cuenca.
Business_and_leisure Pet
8/10
Excellent
30 Nov 2024
Sofia
Well the pillows are hard but they change my pillows and the ac sometimes too cold or too hot but they fixed
The staff very helpful and the breakfast is a great buffet almost like a brunch.i love that they have their own taxis so i feel safe
Business_and_leisure Family
10/10
Exceptional
09 Nov 2024
Edgar Santiago
Very good Hotel
10/10
Exceptional
09 Nov 2024
Fausto
Very good service is an excellent opción in Cuenca
Leisure Family
10/10
Exceptional
27 Oct 2024
Ruddys
All personal was excellent, but Maria Jose go the xtra mile.
Leisure Family
10/10
Exceptional
26 Oct 2024
Ruddys
Excellent
Leisure Family
6/10
Pleasant
16 Oct 2024
Dr William
This is the second time I have not received the VIP benefits nor any upgrade options. There was no one behind the front desk. I had to wait for over 15 minutes before a house keeping staff member notice me waiting and went to find someone to help me get checked in. I could not get a physical key to the room due to some technical issues with the room key system.
Business_and_leisure Partner
10/10
Exceptional
29 Sep 2024
EMILIO
Excellent service! Great Breakfast!
10/10
Exceptional
20 Sep 2024
Alba
The staff is amazing, everyone in the hotel is so polite, the breakfast wonderful and Edison, the server always had a smile on his face!! Thank you housekeepers for your hard work!!
Leisure Friends
10/10
Exceptional
16 Sep 2024
Manuel
Attentive Ataff a d great accomodations
Leisure Partner
10/10
Exceptional
23 Jul 2024
Niko
Excellent beautiful very modern
10/10
Exceptional
08 Jul 2024
Teodoro
Excelente hotel.!
Leisure Family
10/10
Exceptional
23 Jun 2024
Kimberly
Nice and respectful people. Beautiful hotel
Leisure Family
10/10
Exceptional
30 May 2024
Andrew

Welcoming and clean

Welcoming and clean. Service was great. The breakfast buffet was superb.
The only things that I would change:
1) They need a hot tub / jacuzzi for the pool / spa area.
2) They need to offer the option for soft bed pillows.
Friends_and_family Family
10/10
Exceptional
23 May 2024
Julio
Everyone was amazing !!!
We really enjoyed Cuenca it’s one of the most beautiful places we have ever been ,
Thanks Danny
10/10
Exceptional
12 May 2024
Rafael
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Leisure Family
10/10
Exceptional
10 May 2024
Monica
Good Customer Service
Leisure Partner
10/10
Exceptional
28 Apr 2024
Dr William
I received the VIP benefit but this is the second time, I had to remind this particular hotel to put it on my room. The one in Guayaquil always gets it right.
Business_and_leisure
10/10
Exceptional
14 Apr 2024
Rigmor
Excellent food and service,very comfortable beds
Friends_and_family Family
8/10
Excellent
28 Mar 2024
Vanessa
Good breakfast
Business_and_leisure Partner
10/10
Exceptional
16 Mar 2024
Dr William
This is a great property and very well maintained. The staff us very professional and friendly. The only that I noticed different from other Oro Verde in Guayaquil is that this hotel doesn't offer free drinks upon check-in.
Business_and_leisure Partner
10/10
Exceptional
09 Mar 2024
Andres
Great
Business Self
8/10
Excellent
04 Mar 2024
Dr William
They couldn't find my reservation when I tried to check-in. After 20 minutes and me showing the staff my confirmation number.
Business_and_leisure Friends
8/10
Excellent
21 Feb 2024
Andres
Nice hotel, missing vip services
Business Self
10/10
Exceptional
24 Jan 2024
Pedro
They are professional
Business_and_leisure Partner
10/10
Exceptional
08 Jan 2024
Eneida
I really liked the restaurant for both dinner and breakfast buffet. I realize that shower and tubs are hard to keep very clean but there was a couple of black spots in the shower stall. Otherwise, our stay was worth the charge.
Leisure Partner
10/10
Exceptional
18 Dec 2023
YOLANDA
The hotel was awesome!!! And all the people very friendly.
Leisure
10/10
Exceptional
16 Dec 2023
Adrienne
Very courteous and helpful staff
confortable bed, roomy shower
wifi was good except for at peak times
dining was outstanding
Leisure Self
10/10
Exceptional
28 Nov 2023
Lowell
Great property and exceptional staff. We certainly plan on staying here again when we are next in Cuenca.
Business_and_leisure Partner
10/10
Exceptional
13 Nov 2023
Claudia
Great hotel. gorgeous river behind it.
10/10
Exceptional
30 Oct 2023
Richard
Great place
Leisure Self
10/10
Exceptional
22 Oct 2023
Mac
This property was located in a great part of the city near the river walk. The hotel rooms are clean, modern and the staff very helpful. I would recommend this as a place to stay whenever you visit Cuenca
Leisure Family
10/10
Exceptional
10 Oct 2023
Jaime
Everything was find, the staff are all professionals and kind. The food was pretty good, the amenities were according to an Oro Verde Hotel, and the room clean. My family and me enjoyed stay here. Definitely will be back.
Leisure Family
10/10
Exceptional
19 Jun 2023
Carol
Excellent on all levels.
Leisure Family
10/10
Exceptional
17 Jun 2023
America
It was excellent. I am very happy with all. I will go again. It provides an excellent service.
Leisure Family_with_children
10/10
Exceptional
05 Jun 2023
Galo
Uno de los mejores hoteles de Cuenca
Family
10/10
Exceptional
02 Jun 2023
Pedro
Staff are professionals and friendly
Business_and_leisure Partner
10/10
Exceptional
30 Apr 2023
JOSE
Excelente atención del personal..
Leisure Partner

Location & surroundings

Oro Verde Cuenca
Av Ordóñez Lasso S/N, Cuenca, Ecuador

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Oro Verde Cuenca

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