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Itza Hotel Boutique Internacional
Cuenca · Ecuador
Calle Benigno Malo & Gran Colombia, Cuenca, Ecu...View location
9.6/10Excellent79 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort10.0/10 10.0
Condition9.4/10 9.4
Amenities9.2/10 9.2
See all ratings- Luxury collection
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Itza Hotel Boutique Internacional
Located in Cuenca's historic city center, a hub of tourist, cultural, and financial activity, the Itza Hotel Boutique Internacional is surrounded by architectural landmarks, museums, jewelry stores, and restaurants.
Its 15 rooms, spread over 3 floors, offer a unique experience within a beautifully restored 1935 heritage building, blending historic charm with modern comfort and thoughtful design.
The hotel features the wonderful Zaza 360 rooftop bar serving a delicious menu of casual food and drinks, the Santo Placer restaurant with its diverse selection of local and international cuisine, and the elegant Whiskey Lounge, perfect for work or social gatherings.
Guests can also enjoy in-room minibars, 24-hour room service, laundry service, and a 24-hour reception.
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With a stay at ITZA Hotel Boutique Internacional in Cuenca (Downtown Cuenca), you'll be steps from Calderon Park and Church of Santo Domingo. This hotel is 0.1 mi (0.2 km) from Cúpulas Lookout and 0.1 mi (0.2 km) from New Cathedral of Cuenca.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Bathrooms feature showers with rainfall showerheads and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Optional fees
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Calderon Park
0.1 km / 0.1 mi
Church of Santo Domingo
0.1 km / 0.1 mi
Cúpulas Lookout
0.2 km / 0.1 mi
New Cathedral of Cuenca
0.2 km / 0.1 mi
Convent of the Assumption
0.3 km / 0.2 mi
San Cenaculo Church
0.5 km / 0.3 mi
Plaza Rotary Market
0.5 km / 0.3 mi
Museum of the Canari Identity
0.6 km / 0.4 mi
Sombrero Museum
0.7 km / 0.4 mi
Las Conceptas Museum
0.7 km / 0.5 mi
San Blas Park
0.8 km / 0.5 mi
Iglesia San Sebastián
0.8 km / 0.5 mi
Casa de los Arcos Art Museum
0.9 km / 0.5 mi
San Sebastian Plaza
0.9 km / 0.5 mi
Museum of Extreme Art
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1930
- Year of most recent renovation: 2022
- Total number of rooms: 15
- Number of floors (main building): 4
- Single rooms: 4
- Twin rooms: 3
- Junior suites: 2
- Suites: 3
- Superior rooms: 2
- hotel
- American Express
- Diners Club
Show 28 more facilities & services
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- GarageExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Lift access
- BarExtra charge
- Restaurant: 1
- Rooftop bar: 1
- Breakfast
- À la carte lunch
- À la carte dinner
- LGTBIQ friendly
- Early Check-inExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Universal accessibility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWS • 1 Bedroom • 35 m²JSU.WV
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityItza Hotel Boutique Internacional
JUNIOR SUITE WITH VIEWS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Central heating
- Safe
- Wi-fi
- Wake-up service
- Desk
- Slippers
- Fan
Show all 14 amenities
- Cable TV
- Tea and coffee making facilities
- Minibar
- TV
- Direct dial telephone
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityItza Hotel Boutique Internacional
DOUBLE DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Internet access
- Central heating
- Safe
- Wi-fi
- Wake-up service
- Desk
- Slippers
- Fan
- Cable TV
- Tea and coffee making facilities
- Minibar
- TV
- Direct dial telephone
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE WITH BALCONYSUITE • DELUXE WITH BALCONY • 1 Bedroom • 36 m²SUI.BL-DX
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityItza Hotel Boutique Internacional
SUITE DELUXE WITH BALCONY
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL-DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONY • 1 Bedroom • 22 m²DBT.BL-DX
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Mini fridge
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityItza Hotel Boutique Internacional
Double or Twin DELUXE WITH BALCONY
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL-DX
Room amenities
- TV
- Mini fridge
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Itza Hotel Boutique Internacional
20
reviews shown
Nathan
Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).
Taivon
Great hotel, staff was really helpful.
Lora
The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure.
The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions.
They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean.
We plan on returning to Cuenca regularly and this will be our go to place to stay.
The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions.
They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean.
We plan on returning to Cuenca regularly and this will be our go to place to stay.
Paul
I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it.
Ace
The staff was absolutely great, accommodating us and helping us out. We arrived very early, and they did their best to get us into a room ASAP instead of making us wait all day. The room was very nice, and the restaurant's superb food was some of the best around.
Rosana
This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure.
Heidi
Everything was fabulous! Everyone was super helpful.
Verified traveler
Enjoyed our stay.....
ITZA is our favourite hotel in Ecuador, we have stayed in 6 hotels on our trip. Fantastic, convenient location, attentive service front the Front Desk especially Mable, also Alex in the morning when Mabel is not on duty. Prompt response, organised, accommodating staff. Food is very good in both restaurants, great roof top bar / lounge / restaurant. Nice updated refurbished original historical building. If we ever return to Cuenca, we will definitely sat there again.
Thomas
The stay was fantastic. The personnel working at the front were welcoming and extremely helpful. Alex, Mabel, Fernando, and Ana Maria all went above and beyond to help with recommendations and arrangements. The location is perfect and central to all the sites. The decor is luxurious. Everything is what a great hotel should be!
Ivelisse
Beautiful ITZA
ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Benjamin
ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
thomas
Great intimate boutique hotel, in the middle of everything.
Richard
I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Jose
Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Carlos
Very good
Adam
Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
andres
This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
Guillermo
This hotel is a definite 5 star!
luxuriously decorated with exquisite taste .
very cozy , we definitely recommend.
luxuriously decorated with exquisite taste .
very cozy , we definitely recommend.
Robert
Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Sandra
La atencion muy buena, volveria
Location & surroundings
Itza Hotel Boutique Internacional
Calle Benigno Malo & Gran Colombia, Cuenca, Ecu..., Cuenca, Ecuador
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Itza Hotel Boutique Internacional
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