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Hotel Italia Cuenca

Cuenca · Ecuador

Avenida EspañaView location

8.2/10Excellent44 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.0/108.0
Condition8.0/108.0
Neighborhood7.0/107.0
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Italia Cuenca

In the heart of Cuenca, Hotel Italia Cuenca - Tranvía Centro y Aeropuerto is within a 5-minute drive of New Cathedral of Cuenca and Calderon Park. This hotel is 1. 6 mi (2. 6 km) from Río Tomebamba & Calle Larga and 2.

5 mi (4 km) from Alejandro Serrano Aguilar Stadium. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a reception hall.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

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Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Conveniences include phones, as well as desks and blackout drapes/curtains.

In the heart of Cuenca, Hotel Italia Cuenca - Tranvía Centro y Aeropuerto is within a 5-minute drive of New Cathedral of Cuenca and Calderon Park. This hotel is 1.6 mi (2.6 km) from Río Tomebamba & Calle Larga and 2.5 mi (4 km) from Alejandro Serrano Aguilar Stadium.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: PayPal
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Optional fees
    • Fee for continental breakfast: approximately USD 6.20 for adults and USD 6.20 for children
    • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 3)
    • Uncovered valet parking fee: USD 5 per night
    • Hosted evening meal: USD 6.20

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

San Blas Park 0.5 km / 0.3 mi
Plaza Rotary Market 0.6 km / 0.4 mi
Museum of the Canari Identity 1.2 km / 0.7 mi
Calderon Park 1.2 km / 0.7 mi
Manuel Agustin Landivar Museum 1.3 km / 0.8 mi
Las Conceptas Museum 1.3 km / 0.8 mi
Cúpulas Lookout 1.3 km / 0.8 mi
Church of Santo Domingo 1.3 km / 0.8 mi
New Cathedral of Cuenca 1.3 km / 0.8 mi
Convent of the Assumption 1.4 km / 0.9 mi
Puente Roto 1.4 km / 0.9 mi
Museum of the Aboriginal Cultures 1.4 km / 0.9 mi
Río Tomebamba & Calle Larga 1.5 km / 0.9 mi
Pumapungo Archaeological Park 1.5 km / 0.9 mi
Inter-American Center of Popular Arts 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Total number of rooms: 40
  • Single rooms: 8
  • Twin rooms: 7
  • Double rooms: 10
  • Executive rooms: 10
  • Family rooms: 5
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 21 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Restaurant: 1
  • Conference room: 1
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 24 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Hotel Italia Cuenca

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 28 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable2 photos

    Hotel Italia Cuenca

    TWIN EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Bathroom: 1
    • TV
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSIC • 1 Bedroom • 35 m²TPL.AS
    TRIPLE CLASSICPhoto unavailable2 photos

    Hotel Italia Cuenca

    TRIPLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Room amenities

    • Cable TV
    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO BEDSFAMILY ROOM • CITY VIEW TWO BEDSFAM.2B-CV

    Photos are not available for this room type.

    Hotel Italia Cuenca

    FAMILY ROOM CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE ONE BEDJUNIOR SUITE • DELUXE ONE BED • 1 Bedroom • 30 m²JSU.1B-DX
    JUNIOR SUITE DELUXE ONE BEDPhoto unavailable3 photos

    Hotel Italia Cuenca

    JUNIOR SUITE DELUXE ONE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B-DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 25 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable2 photos

    Hotel Italia Cuenca

    DOUBLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Wheelchair-accessible
    • Bathroom: 1
    • Housekeeping
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Internet access
    • TV
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Italia Cuenca

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY

    Photos are not available for this room type.

    Hotel Italia Cuenca

    TRIPLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Hotel Italia Cuenca

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Italia Cuenca

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Italia Cuenca

8.2
Excellent
44 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
8.0 /10
Neighborhood
7.0 /10
Amenities
7.4 /10
19 reviews shown
10/10
Exceptional
25 May 2026
Danilo
Es este hotel sencillamente perfecto para negocios o turismo
Self
2/10
Poor
02 May 2026
Fernando
Not worth it
10/10
Exceptional
08 Jan 2026
Brent
All good
10/10
Exceptional
28 Dec 2025
Rosie
Clran room, elevator, friendly staff, valet.
Leisure Family
10/10
Exceptional
21 Feb 2025
Sidney
The staff is very helpful and nice. A number of staff are bilingual and they helped us with our bags.
10/10
Exceptional
26 Jan 2025
William
It’s on a traffic circle so there is some traffic noise; but it dies down at night.
Leisure
6/10
Pleasant
07 Feb 2024
Monica
Mejorar la calidad del desayuno
8/10
Excellent
07 Jan 2020
Michael
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk.
I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Leisure Partner
10/10
Exceptional
12 Oct 2019
Werner
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Friends_and_family Family
10/10
Exceptional
02 May 2019
Verified traveler
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Friends_and_family Family
10/10
Exceptional
27 Mar 2019
RonB
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline).
Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Business_and_leisure Self
2/10
Poor
27 May 2026
Alexy Dario
Nunca pude ver el hotel y no me dieron ninguna atencion
Self
10/10
Exceptional
01 Sep 2024
Tooru

スタッフの対応はとてもフレンドリーで気持ちよかった。

チェックイン当日時間前の朝8時に着いて荷物のみをフロントに預けようと思って尋ねたとろろ部屋の用意が出来ているので追加料金無しで部屋に入れてくれた。チェックアウトも12時が決まりでしたがバスの都合で午後7時頃迄部屋にいれるか尋ねたとろろ追加料金無しでOKとのことでした。フロントの男性も女性も常に笑顔で接してくれて気持ち良かったです。朝食も美味しいく品数も沢山というわけではありませんが十分な量と味でした。部屋のバスタブは私の使い方がわからなかったかもしれませんが下側の水栓からお湯が出なくてシャワーから湯槽にお湯を張りました。部屋は清潔に保たれて良かったですが、スリッパが無かったので次回はスリッパを持参する予定です。クエンカの街はキレイでゴミも少なく世界遺産に登録されているように中世のスペイン風の建物が残っている街でした。
Partner
8/10
Excellent
18 Jul 2024
MARLON

Muy buena

Muy buena
Partner
6/10
Pleasant
16 Jun 2024
Romel
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas.
Espero mejoren sus instalaciones.
Leisure Friends
8/10
Excellent
30 May 2023
lucia
Está un poco deteriorada pero el servicio es muy bueno
Leisure Family_with_children
4/10
Poor
12 Dec 2019
Verified traveler
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Business_and_leisure Family_with_children
6/10
Pleasant
10 Dec 2019
JOSE LUIS
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
8/10
Excellent
31 Mar 2019
Michael

Very helpful and friendly staff

The good thing about this hotel is the friendly staff, which try to help you in any way.
The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.

Location & surroundings

Hotel Italia Cuenca
Avenida España, Cuenca, Ecuador

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Hotel Italia Cuenca

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