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Hotel Cruz Del Vado

Cuenca · Ecuador

La Condamine Y TarquiView location

9.4/10Excellent47 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.2/109.2
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Cruz Del Vado

Located in Cuenca, Hotel Cruz del Vado is within a 15-minute walk of San Sebastian Plaza and Museum of Modern Art. This hotel is 0. 9 mi (1. 4 km) from Church of Santo Domingo and 1 mi (1. 6 km) from San Cenaculo Church.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 26 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

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Conveniences include safes and desks, as well as phones with free local calls.

A stay at Hotel Cruz del Vado by Art Hotels Ecuador places you in the heart of Cuenca, within a 15-minute walk of Iglesia San Sebastián and San Sebastian Plaza.

This luxury hotel is 0.9 mi (1.4 km) from Church of Santo Domingo and 1 mi (1.6 km) from San Cenaculo Church. Make yourself at home in one of the 26 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A bus station shuttle is provided at no charge.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 20 per room (one-way)
    • Nearby parking fee: USD 12 per day(984 ft away; open 24 hours)
    • Early check-in fee: USD 40 (subject to availability)
    • Late check-out fee: USD 70 (subject to availability)
    • Rollaway bed fee: USD 80.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Iglesia San Sebastián 0.9 km / 0.6 mi
San Sebastian Plaza 0.9 km / 0.6 mi
Museum of Modern Art 1 km / 0.6 mi
San Cenaculo Church 1 km / 0.6 mi
Church of Santo Domingo 1.1 km / 0.7 mi
Calderon Park 1.3 km / 0.8 mi
Museum of Extreme Art 1.3 km / 0.8 mi
New Cathedral of Cuenca 1.3 km / 0.8 mi
Convent of the Assumption 1.4 km / 0.9 mi
Cúpulas Lookout 1.4 km / 0.9 mi
Casa de los Arcos Art Museum 1.4 km / 0.9 mi
Plaza Rotary Market 1.5 km / 0.9 mi
University of Cuenca's Orchid Garden 1.5 km / 1 mi
Sombrero Museum 1.6 km / 1 mi
Museum of the Canari Identity 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Hotel safe
  • Lift access
  • Luggage room
  • Clothes dryer
  • Bar
Show 4 more facilities & services
  • Restaurant
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY CITY VIEWDOUBLE • LUXURY CITY VIEWDBL.CV-LX

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    DOUBLE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Cruz Del Vado

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Cruz Del Vado

9.4
Excellent
47 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.2 /10
Condition
9.8 /10
Amenities
9.6 /10
20 reviews shown
10/10
Exceptional
21 Feb 2026
Herbert
Absolutely stunning hotel, the staff is very helpful and friendly, the breakfast in bed was amazing. An absolute must try for anyone visiting Cuenca.
Partner
8/10
Excellent
19 Dec 2025
Jim
Breakfast was excellent
Room was very good
Good location
Partner
10/10
Exceptional
26 Sep 2025
Yenifer
Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here.
10/10
Exceptional
11 Aug 2025
Maria
Beautiful! Great service
10/10
Exceptional
20 Jul 2025
Gerardo
The staff were excellent and very attentive throughout our stay. The room was spacious with a wonderful view of the city. Location is at walking distance from many restaurants and stores. Breakfast was very good. We would definitely stay here again if we ever re-visit the city.
Leisure Partner
10/10
Exceptional
29 May 2025
Ronald
The hotel and staff was fantastic! I have only wonderful things to say about the hotel and staff.

However, the breakfast was not very good. I would eat elsewhere. We did not have dinner there for that reason but aside from that. 5 stars.
Partner
10/10
Exceptional
28 May 2025
Mariela
Muy bonito, súper limpio, el cuarto hermoso pero pequeño, al rededor del hotel, el área no es tan buena q se diga.
Leisure Partner
10/10
Exceptional
04 Jan 2025
Ruth
Hotel staff were amazing. Very helpful. From the front desk to the restaurant staff! All lovely!

The hotel itself is a gem! Small, quiet, beautiful. The rooms were very clean, the bed was heaven! We had complimentary breakfast and it was delicious. The restaurant is a rooftop with a gorgeous view!!!

The hotel is walkable to all the touristic areas. It is not in the middle of the crowded areas which I appreciated very much.

The only thing to keep in mind is that they have no parking insite. But this is not uncommon in the downtown area. There is a parking site at walking minutes and the hotel staff helps with the luggage there. Not a deal breaker at all.

I would definitely stay here again.
Leisure Family
10/10
Exceptional
24 Dec 2024
Maurice
Wonderful hotel. Everyone was so friendly and accommodating. The food in the rooftop restaurant was excellent. I highly recommend this hotel.
Leisure Friends
10/10
Exceptional
29 Sep 2024
Ramsey
Best stay at a hotel we've had!!!
Leisure Partner
10/10
Exceptional
17 Sep 2024
Raul
The Hotel ambiance is really Beautiful, the location is very convenient, you are close to the main sites of Cuenca, all of them walking distance. The staff are very nice, courteous and kind. Recommended to anyone wishing a great place to stay in Cuenca.
Leisure Partner
10/10
Exceptional
23 Aug 2024
Laura
The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Business Family
10/10
Exceptional
01 Dec 2023
Johnny

Wonderful hotel

The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
Friends_and_family Family
10/10
Exceptional
05 Jul 2023
Amanda
Excelente
4/10
Poor
28 May 2023
Anouar
The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not \"private balcony\" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the \"historic building\" which is built on. So you are paying pretty much a 5 star hotel for a \"nice room\" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Leisure Partner
10/10
Exceptional
12 Sep 2022
andrea
Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
Leisure Partner
10/10
Exceptional
11 Jun 2022
MARIA
Stunning stay, with great service. Excellent environment and decoration.
Business_and_leisure Family
10/10
Exceptional
30 May 2022
Daniel
Great place ! Awesome service , Gustavo and Cristina were very helpful all around!
Great food at the rooftop and great location ! Great price !
Highly recommended!
Business_and_leisure Partner
10/10
Exceptional
18 Apr 2022
Juan
Hotel Cruz del Vado, it´s the best option in the town.
Leisure Partner
10/10
Exceptional
21 Dec 2021
Justin
Loved this property. They kept the look of Quenca authentic and the service was top notch. We arrived a bit early and they were able to accommodate, which was a relief. Great views of the city. The chocolate lava cake was out of this world!
Leisure Partner

Location & surroundings

Hotel Cruz Del Vado
La Condamine Y Tarqui, Cuenca, Ecuador

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Hotel Cruz Del Vado

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