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Hotel Boutique Magdalena By Chat Noir
Cuenca · Ecuador
Juan Jaramillo 962, 962View location
7.8/10Very good30 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.4/10 8.4
Amenities7.8/10 7.8
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Boutique Magdalena By Chat Noir
The Hotel Bella Magdalena is a space designed for those seeking a unique experience in Cuenca. We combine the charm of traditional architecture with the comfort of modern services, offering a warm, elegant atmosphere full of details that make the difference.
Located in the city of Cuenca, a World Heritage Site, just two blocks from Calderón Park or the main square, the hotel allows our guests to enjoy: • The historic center and its colonial churches. • Cafes, museums, and art galleries. • Gastronomic tours and walks along the Tomebamba River. • The pub crawl, rooftop bars, and nightclubs.
Experiences we offer: City breaks to discover Cuenca's cultural richness. Corporate agreements for companies and business travelers. Romantic stays and weekend getaways. Family or group trips, thanks to its capacity and services, are the best for your tours with affordable group rates.
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With a stay at Hotel Boutique Magdalena By Chat Noir in Cuenca (Downtown Cuenca), you'll be steps from Sombrero Museum and 4 minutes by foot from Convent of the Assumption.
This hotel is 0.3 mi (0.5 km) from Museum of the Canari Identity and 0.4 mi (0.6 km) from Río Tomebamba & Calle Larga. Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
14:00
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Property Registration Number 0106037666001.002.2014466
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Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Sombrero Museum
0.2 km / 0.1 mi
Convent of the Assumption
0.3 km / 0.2 mi
Calderon Park
0.3 km / 0.2 mi
Cúpulas Lookout
0.4 km / 0.2 mi
Casa de los Arcos Art Museum
0.4 km / 0.2 mi
New Cathedral of Cuenca
0.4 km / 0.2 mi
Las Conceptas Museum
0.4 km / 0.3 mi
Museum of Extreme Art
0.4 km / 0.3 mi
University of Cuenca's Orchid Garden
0.5 km / 0.3 mi
Museum of the Canari Identity
0.5 km / 0.3 mi
Church of Santo Domingo
0.5 km / 0.3 mi
San Cenaculo Church
0.6 km / 0.4 mi
Río Tomebamba & Calle Larga
0.6 km / 0.4 mi
Inter-American Center of Popular Arts
0.7 km / 0.4 mi
Museum of the Aboriginal Cultures
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 25
- hotel
- City centre
- Bus/Train station
- Airport
- Entertainment Area
- Small pets allowed (under 5 kg) not available in all rooms
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Wi-fi
- Secure parkingExtra charge
Show 16 more facilities & services
- Multilingual staff
- Hotel safe
- Concierge
- Luggage room
- Private pool
- Towels and bed linen
- Café
- Meeting room
- Projector
- Printer
- Business centre
- Indoor heated pool: 2
- Hot tub
- Breakfast
- LGTBIQ friendly
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE CLASSICTRIPLE • CLASSIC • 1 Bedroom • 23 m²TPL.AS
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Safe
- Tea and coffee making facilities
- TV
- Hairdryer
- Without windows
Show all 12 amenities
- Outdoor swimming pool
- Smoke detector
- Towel menu
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
TRIPLE CLASSIC
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.AS
Room amenities
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Safe
- Tea and coffee making facilities
- TV
- Hairdryer
- Without windows
- Outdoor swimming pool
- Smoke detector
- Towel menu
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 20 m²DBL.AS
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Hot tub
- Wheelchair-accessible
- Tea and coffee making facilities
- TV
- Hairdryer
- Wake-up service
- 220V power supply
Show all 13 amenities
- Cable TV
- Wi-fi
- Smoke detector
- Towels and bed linen at surcharge
- Without windows
Facilities with extra charge
- Outdoor swimming pool
- Indoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
DOUBLE CLASSIC
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Room amenities
- Housekeeping
- Hot tub
- Wheelchair-accessible
- Tea and coffee making facilities
- TV
- Hairdryer
- Wake-up service
- 220V power supply
- Cable TV
- Wi-fi
- Smoke detector
- Towels and bed linen at surcharge
- Without windows
Facilities with extra charge
- Outdoor swimming pool
- Indoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
QUADRUPLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLASSICQUADRUPLE • CLASSIC • 1 Bedroom • 23 m²QUA.AS-1
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Without windows
- Towels and bed linen at surcharge
- Hot tub
- Smoke detector
- Cable TV
- Make-up mirror
- 220V power supply
- Wake-up service
Show all 15 amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
Facilities with extra charge
- Indoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
QUADRUPLE CLASSIC
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AS-1
Room amenities
- Without windows
- Towels and bed linen at surcharge
- Hot tub
- Smoke detector
- Cable TV
- Make-up mirror
- 220V power supply
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
Facilities with extra charge
- Indoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLASSIC DOUBLE BEDQUADRUPLE • CLASSIC DOUBLE BEDQUA.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
QUADRUPLE CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE COMFORTSUITE • COMFORTSUI.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
SUITE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SUI.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE CLASSICSINGLE • CLASSICSGL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
SINGLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: SGL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSIC • 1 Bedroom • 20 m²DBT.AS
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Safe
- Wi-fi
- 220V power supply
- Cable TV
- Housekeeping
- Hot tub
- Towels and bed linen at surcharge
Show all 10 amenities
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
Double or Twin CLASSIC
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Room amenities
- Tea and coffee making facilities
- Safe
- Wi-fi
- 220V power supply
- Cable TV
- Housekeeping
- Hot tub
- Towels and bed linen at surcharge
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Boutique Magdalena By Chat Noir
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Boutique Magdalena By Chat Noir
17
reviews shown
Manning
Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips.
Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal terreste.
Reliable WiFi, spacious shared lounge areas, all and all a very enjoyable stay and base to explore Cuenca.
Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal terreste.
Reliable WiFi, spacious shared lounge areas, all and all a very enjoyable stay and base to explore Cuenca.
Danila
Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement.
Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante.
El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante.
El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.
Kim
Great staff. Close to Center of the old world. Clean room. Soft bed.
Erin
Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.
Rene
The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.
Paul
Todo excelentemente 👌
Ximena
Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza
David
All good. The suite has a great view of the cathedral
Hoger
Staff is friendly and helpful. Room was clean
Luis
Great Stuff, Great Service, But Ali Come Back Again
MICHAEL ASTUA
Tuvimos que desalojar la propiedad
ISABEL VACA
Me equivoqué al hospedarme en ese hotel.
Nicole
Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.
Alba
Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable
Marie
Pas utilisé
Guadalupe
Muy lindo el lugar
KARINA
Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca
Location & surroundings
Hotel Boutique Magdalena By Chat Noir
Juan Jaramillo 962, 962, Cuenca, Ecuador
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Hotel Boutique Magdalena By Chat Noir
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