Name: Hotel Azul De La Plaza By Chat Noir
Address: Coronel Guillermo Tálbot, 8-64 3, Cuenca, 010101, EC

10/10

Exceptional

27 Jun 2026

Allan R

Me Encanto; todos muy amable; nos dieron chance de Guardar Nuestro equipaje antes de tiempo

Partner

6/10

Pleasant

23 Jun 2026

Lorena

No nos cambiaron las toallas al segundo dia, las sábanas tampoco fueron cambiadas y estaban sucias. Muy pequeña la ducha y no dan shampoo o tema de servicio de planchado como dice el anuncio.

Partner

10/10

Exceptional

19 Jun 2026

Radames

Good service

Partner

8/10

Excellent

12 Jun 2026

Horace P

Very convenient location… extremely helpful and friendly staff… English and Spanish spoken… comfortable bed… setting areas located on each floor…

Bathroom was small (in the room I was in) but very functional with hot water available…

I will be staying here the next time I’m in Cuenca.

Self

10/10

Exceptional

07 Jun 2026

carmen fidelina armijos

Todo estuvo bastante bien

10/10

Exceptional

31 May 2026

Jeff

The location is great, right across from a beautiful park and church with restaurants across the park. The room was nice but was missing the shower door and the floor could have been cleaner. The staff were awesome, helpful and friendly. The coffee was good but the breakfast was just okay although the scrambled eggs were great. Overall I would recommend and stay again.

8/10

Excellent

11 May 2026

ENRIQUE

The hotel is a boutiquish hotel with an excellent staff
I would recommend it as a good value

Friends

10/10

Exceptional

11 May 2026

Peter

I loved our little room with the view of the church and plaza.

Partner

8/10

Excellent

27 Apr 2026

john

The place was very nice great area .Close to park and places to eat. The staff was great the breakfast was served individually by a very nice young man the front desk workers were great.The only thing I would suggest up grading tv and tv mount plus more hooks to hang things in bathroom and inside room.One more things shelves in bathroom for towels and or toiletries,Would recommend to anyone going to Cuenca

Partner

8/10

Excellent

13 Apr 2026

Daniel

Cute clean little hotel with great staff. Rooms were unfortunately way too warm with no fans or AC. Evenings are cool enough to open the window but still too hot

Friends

8/10

Excellent

06 Apr 2026

Veronica

It was nicely located, very cute and very clean
Enjoy my stay

Family_with_children

10/10

Exceptional

04 Apr 2026

Erik

This is an amazing place to stay! Great staff, who really helped with any concerns of mine. The decor and ambiance are beautiful and really made the whole experience feel special. Highly recommend. This location made it easy to get around and explore.

Self

8/10

Excellent

11 Mar 2026

Diane

They wete very accommodating wirh my schedule for check in and out.

Self

10/10

Exceptional

08 Mar 2026

David

The staff were courteous, kind, professional, and incredibly helpful. The rooms and property was always kept clean and was absolutely amazing.

Partner

10/10

Exceptional

28 Feb 2026

Axel

Great location, courteous staff, tasty and plentiful breakfast. The rooms are very clean, the bathrooms spotless with very hot shower. Exceptional internet speed over their wifi. There is absolutely no way you will be disappointed with your experience at this place!

8/10

Excellent

24 Feb 2026

Brenda

The bathroom was very nice the room was a little worn. The staff were very nice.

Partner

10/10

Exceptional

04 Feb 2026

edward

Great staff, friendly and helpful. Wonderful room, very clean and well appointed with great view right down to the square.

Partner

10/10

Exceptional

10 Jan 2026

Nieve Leticia

The best hotel

10/10

Exceptional

06 Jan 2026

Fernando

All of the above, our thanks to Erica.

Leisure Partner

8/10

Excellent

16 Dec 2025

Milton

Al llegar quien me recibiò cumplio con sus funciones basicas pero muy poca cercania y poca calidez a la hora dar indicaciones y una pesima actitud a la hora de contestar mis inquietudes. Pero en el siguiente turno fui atendido por Erika, quie me atendioʻ de una manera muy cordial con excelente actitud y sigeriendome actividades dentro y fuera de la ciudad, sin haberselo consultado. Quiero felicitar a Erika or su excelente servicio!

Leisure

2/10

Poor

07 Dec 2025

Raul

The room was dirty, the bed sheets smelled awful like sweat and not enough bed sheets and blankets for Cuenca's cold nights; the bathroom had black mold in the shower tiles and in the glass wall, the bedroom windows had no security, anyone could open the same from the outside, when we reported that to the front desk lady she said \"it's impossible that someone could do that since the room was at the 3rd floor\" but the room windows were accessible from the rooftop if someone tried to reach it.
The hotel didn't provide water bottles in the room, as advertised in the Expedia room pictures. When asked, the same front desk lady, she said they only provided common water in a jar, who knows where that water came from! We left the hotel one night earlier for those conditions, waste of money and time, don't recommend this hotel to anyone, much better offers closer to the Cathedral and cheaper. In conclusion, we had a very bad experience in this awful hotel.

Leisure Partner

6/10

Pleasant

05 Dec 2025

ERICK

The Hotel is good for the price. But need a lot of updates in the rooms

10/10

Exceptional

10 Nov 2025

Mohammed

Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended

Leisure Partner

10/10

Exceptional

23 Oct 2025

Lisa

This hotel is a gem. The service was impeccable and the atmosphere was absolutely lovely. Highly recommend.

Self

10/10

Exceptional

17 Oct 2025

Christopher

Nice hotel, great location, and helpful staff…

Self

10/10

Exceptional

09 Oct 2025

Victor

The quality service and beaty of the hotel is unique. Its strategic location in the heart of Cuenca, plus the variety of breakfast everyday, and the always ready tea/coffee station made us feel very happy! We are more then pleasant for the stay in Hotel Azul de Plaza.

Leisure Family

6/10

Pleasant

19 Sep 2025

Frank

Friendly and clean. Basic with missing some comfort elements.

Business_and_leisure Partner

10/10

Exceptional

11 Sep 2025

charlie

The room was excellent

Leisure Partner

8/10

Excellent

29 Aug 2025

roxanne

Wonderful staff, good area if you want to be in the middle of the life of a busy city. Lovely park across the street. The room I rented faced the park, and each night, to my surprise, there were huge speakers set up for a Zumba class from 8-9. The door on my balcony did not close completely, so the sound came directly in, as did all sounds from the very busy area. Breakfast was good, but it did not show off the wonderful fruits and juices and coffee of Ecuador.

10/10

Exceptional

22 Aug 2025

Wilson

Excellent attention

Business_and_leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Timothy

Great place to stay

Leisure Family

10/10

Exceptional

25 Jul 2025

Joan

Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Joyce Isveth

Días libres

La ubicación es excelente, el personal muy amable y el desayuno delicioso. Definitivamente volvería!

Si hubiera algo que mejorar, sería el sistema de drenaje de la ducha.

Friends_and_family Family

10/10

Exceptional

13 May 2025

Corey

First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!

Leisure Self

10/10

Exceptional

12 May 2025

Mayra

I loved everything about the hotel. First of all it’s very beautiful and cozy. The care and attention of Eder and Erica to the guests were exceptional 😃 I liked the walking distance to many attractions. It’s very clean and maintained. I would definitely stay there and recommend this hotel. Look no further it’s a nice and safe hotel 😃

Leisure Family

10/10

Exceptional

23 Apr 2025

Roxanna

Beautiful small hotel. Staff were wonderfully kind and so helpful. Made to order breakfast was excellent!

Leisure Friends

8/10

Excellent

21 Mar 2025

lee

Great location for walking and sight seeing , across from some shops and restaurants.

Business_and_leisure Partner

10/10

Exceptional

08 Jan 2025

Gabriela

Lindo lugar, empleados muy amigables y serviciales. Con acceso muy cerca al centro de la ciudad. Altamente recomendable.

10/10

Exceptional

17 Nov 2024

Guido

Pase muy bien ! Excelente servicio de los chicos muy amables y serviciales

Business

10/10

Exceptional

15 Jan 2024

Dime

Location its anazing not much of traffic noise across a park and pubs. Walking distance to all transportation modes. Its extremely clean and maintained. Staff is amazing.

Leisure Self

10/10

Exceptional

28 Dec 2023

Joseph

This was my first visit to Cuenca, and I absolutely loved the city. Hotel Azul de la Plaza was an excellent base to explore the Centro Historico. The room was spotlessly clean, tastefully decorated, and above all, very comfortable. The location really cannot be beat, the price was more than reasonable, and there was parking available in a secure lot. When I come back to Cuenca, I will absolutely stay here again.

Leisure Partner

10/10

Exceptional

22 Apr 2023

James

Great service and great location

Great staff and great location. Wilmer and his staff went above and beyond to make us welcome even made aji for breakfast. Rooms had an old-world charm with modern bathrooms. Located across the plaza from Jodoco brewery, our favorite, was the icing on the cake.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Leonardo

Zona tranquila en el centro

8/10

Excellent

21 Jan 2026

Paulo César

Tem boa localização, em relação ao centro, boa limpeza, funcionários muito bem educados e solícitos. O café da manhã é simples e servido individualmente. Há cafe e chá disponivel o dia todo na recepção.

Partner

8/10

Excellent

03 Jan 2026

Janela

Casi todo estuvo bien (limpieza, personal, alrededores, desayuno, etc), pero sí hubo problemas con el internet porque se iba por momentos.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Leonor

Muy recomendable el hotel, la atención excelente, el personal muy atento y amable, la comida rica y las camas muy cómodas y todo muy bonito. 100% lo recomiendo.

10/10

Exceptional

13 Dec 2025

Jefferson

La atención super buena la chica atenta en todo momento, al momento de hacer el check in rápido fue todo, la habitación comoda recomendado

10/10

Exceptional

06 Dec 2025

Noelia

Amable y muy limpio

Leisure Partner

10/10

Exceptional

02 Oct 2025

Patricia Cybelle

Excelente localização

Excelente localização, em frente à praça San Sebastian, próximo a restaurantes, museus, pontos turísticos e supermercado. Limpeza impecável, e lindos detalhes de arquitetura e ambientação.

Partner

10/10

Exceptional

05 Sep 2025

Jonathan

Recomendada 10 /10 buena atencion centrico ,buena transportacion ,excelente lugar muy limpio

Leisure Self