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Hyatt Centric San Jose Escazu

San José / Central Valley · Costa Rica

Plaza Tempo Autopista Prospero Fernandez San JoseView location

9.4/10Excellent507 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Centric San Jose Escazu

Located in San Rafael, Hyatt Centric San José Escazú is a 4-minute walk from Avenida Escazú Shopping Center and 8 minutes by foot from Multiplaza Mall Escazu. This luxury hotel is 2.8 mi (4.6 km) from Sabana Park and 2.9 mi (4.7 km) from National Stadium of Costa Rica.

Stay in one of 161 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 49 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
    • Pet fee: USD 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Tempo 0.1 km / 0.1 mi
Hospital Cima San José 0.2 km / 0.1 mi
Avenida Escazú Shopping Center 0.3 km / 0.2 mi
Multiplaza Mall Escazu 0.7 km / 0.4 mi
Plaza Itskazú 0.7 km / 0.4 mi
Escazú Village 2 km / 1.2 mi
Multipark 3.1 km / 1.9 mi
Refugio Animal de Costa Rica 3.6 km / 2.2 mi
Iglesia Escazú 3.8 km / 2.4 mi
U.S. Embassy San José 4.7 km / 2.9 mi
La Salle Natural Science Museum 4.7 km / 2.9 mi
Sabana Park 4.6 km / 2.8 mi
National Stadium of Costa Rica 4.7 km / 2.9 mi
Hospital Clínica Bíblica 5.9 km / 3.7 mi
Museum of Costa Rican Art 5.9 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 161
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Banquet hall
  • Meeting room
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Hyatt Centric San Jose Escazu

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Centric San Jose Escazu

9.4
Excellent
507 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Kimberlie
Loved this hotel so much! Was great. Everyone was so helpful!
10/10
Exceptional
19 Jul 2026
Jorge
Excellent service. Helped us set up transport and assisted to avoid delays. Staff was friendly.
Family_with_children
10/10
Exceptional
14 Jul 2026
Grettel
Everything is very good
The only thing I will suggest is add a small desk in the room to work.
Family_with_children
4/10
Poor
12 Jul 2026
Carlos
Nts
Partner
10/10
Exceptional
09 Jul 2026
Patsy
This hotel and restaurant were amazing! The staff was so kind and it was all kept so clean. The restaurant was also great
!
Family_with_children
10/10
Exceptional
08 Jul 2026
Roberto
Excellent property, breakfast, Bar, Coffee, staff and rooms.
Business
10/10
Exceptional
06 Jul 2026
Jacqueline
We stayed at this property for one evening prior to our return flight home. After a week long adventure, it was nice to stay at a clean, elevated, luxurious feeling room. Our stay was very easy, parking was hassle free – you could valet or South Park. No extra fee. The hotel room was priced extremely fair. I would highly recommend this property. It was also extremely convenient to a mall and popular restaurants, but also had some shops and restaurants in the same plaza. No complaints at all.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Gregory
Hotel was well maintained and clean. Staff was very helpful. There is a nice food court a few meters away. The included breakfast buffet was really good and the staff was great, especially Carlos, who went above and beyond. Underground parking was easy and included. Plenty of EV chargers if you need them.
Partner
10/10
Exceptional
26 Jun 2026
Jorge
.
Self
10/10
Exceptional
25 Jun 2026
Debbie
Very helpful staff with nearby gas station and shopping information.
Bell man is awesome! Super helpful.
Family_with_children
10/10
Exceptional
22 Jun 2026
Cassandra
Staff very personable and courteous - very 5 star service hotel.
Partner
10/10
Exceptional
21 Jun 2026
Manuel
Me volvería a quedar
6/10
Pleasant
15 Jun 2026
Ricardo E.
Les falta mejorar el servicio
Family
10/10
Exceptional
14 Jun 2026
jacqueline
Staff very nice and courteous. Knowledgeable and very resourceful!
Great stay, although it was for business!
Partner
4/10
Poor
06 Jun 2026
Karen
The TVs did not work properly, nor did the air condition. I had three separate rooms in the course of an hour and a half. The TV was never working correctly and I just gave up. But the people were very nice.
Self
10/10
Exceptional
04 Jun 2026
Flavio
The hotel facilities, people and service is great. It is well located inside Plaza Tempo and near avenida Escazu that is full of restaurantes. The restaurant at the hotel has great service and meals … The rooms are new, confortable amd spacious.
Partner
10/10
Exceptional
01 Jun 2026
Deisy
Las instalaciones muy modernas y elegantes, el personal super amable, el desayuno muy completo, la experiencia en general muy buena.
Business
10/10
Exceptional
30 May 2026
Nelson
Excelente atención
Partner
10/10
Exceptional
27 May 2026
george
Beautiful, clean, very helpful and friendly staff
Partner
8/10
Excellent
25 May 2026
Bianca
Overall, this was a decent hotel to stay at. It’s only almost 2 yrs old and was very clean. The staff were really nice and helpful. My only complaint is how clearly you can hear what’s going on in the halls. At night we could hear Walkee-talkees from staff and anyone who had a conversation in the halls. We could also hear the elevator. I had to turn on a noise machine to block out the sound. Other than that I would come back. Fabiola, in the restaurant was amazing!
Partner
10/10
Exceptional
23 May 2026
Jason
Clean great area nice hotel would recommend
Partner
10/10
Exceptional
20 May 2026
Bryan
We really enjoyed our last night in Costa Rica here. The restaurant was fantastic ! The room was great and we loved the art in the lobby. I highly recommend it for anyone!
Partner
8/10
Excellent
19 May 2026
Leyla Oumy
Felt like I was living in luxury during my stay here! Just wish the hotel had a pool.
Ice & water machine was exquisite
Self
10/10
Exceptional
18 May 2026
Ra'niera
The room was very clean and staff were very amazing
Family
10/10
Exceptional
17 May 2026
Maria
Staff could not have been friendlier, and I absolutely loved the decor of the place.
10/10
Exceptional
09 May 2026
Jenna
We loved it so much as a couple. Gym was well equipped and the staff was kind and accommodating. looking forward to returning in a couple days
Partner
10/10
Exceptional
03 May 2026
Cynthia
I always love staying at this hotel. They greet you like long lost friends. Esteban is always so helpful. He was so kind and helpful with my husband who was in a wheelchair and having difficulties. He was always available to help us with anything we needed.
Partner
4/10
Poor
26 Apr 2026
Lindsey
Unfortunately they are Definitely still working out the kinks of a new hotel -
Location is fabulous, rooms are new clean and beautiful and the staff was kind.
The Censes restaurant left lots to be desired and the logistical mishaps of the front desk charging and lost and found procedure was a bit exhausting….
Hope to try it again one day but maybe after they worked all the kinks out.
10/10
Exceptional
26 Apr 2026
Michelle Marie
Great accommodations and staff as always !
Partner
10/10
Exceptional
23 Apr 2026
jorge
Very enjoyable stay Carlos at the restaurant was very cordial and friendly
10/10
Exceptional
22 Apr 2026
Silvia
Amazing breakfast, lunch and dinner selections. Fine food! Super nice staff. Brilliant architecture and sophisticated rooms, decor, sheets, blankets, pillows and bathroom amenities.
Best hotel in Escazu.
Partner
10/10
Exceptional
21 Apr 2026
John
The staff were especially helpful.
Self
10/10
Exceptional
19 Apr 2026
Lisy
Everything was excellent
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Rosalie
Excellent breakfast, very comfortable beds, beautiful rooms.
Family_with_children
10/10
Exceptional
19 Apr 2026
jorge
Special kudos to Carlos, waiter at the breakfast buffet.
Partner
8/10
Excellent
16 Apr 2026
Damilola
Decent breakfast selection.
The hotel is in a nice location and next to stores and restaurants. The staff were helpful and nice. Just that there are not many amenities in the hotel , such as a pool or spa facilities to enjoy some time in
Friends
8/10
Excellent
10 Apr 2026
Jorge
Nice hotel, nice clean room.
Very nice and comfortable bed.
Nice location next to a mall.


Partner
10/10
Exceptional
06 Apr 2026
Preethy
Very short stay (1 night) before heading to the airport, would have liked to stay longer if time had permitted. Very nice property.
Family_with_children
10/10
Exceptional
05 Apr 2026
shaniecha
Great experience. Staff was very friendly
Family_with_children
10/10
Exceptional
04 Apr 2026
José
The hotel is incredible.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
MARIA
Todo estuvo perfecto. Muy buen servicio
Friends
10/10
Exceptional
26 Mar 2026
Lee
Very nice hotel
Highly recommended!
10/10
Exceptional
25 Mar 2026
John
Yes all good
Self
10/10
Exceptional
19 Mar 2026
Donovan
Beautiful hotel and conveniently located near shopping center and places to eat.
Partner
10/10
Exceptional
19 Mar 2026
Nuel
Clean room, Parking, Amazing and friendly staff
Partner
10/10
Exceptional
13 Mar 2026
Robert P.
This hotel is well located in San Jose. Safe area with very close mall with multiple restaurant choices. The staff was always affable and helpful. Pool not available due to repairs.
Partner
10/10
Exceptional
13 Mar 2026
Torrence
This was one of my better stays I’ve ever been apart of! The hotel staff held smiles the entire time and provided warm inviting energy every day. My guy Carlos took care of us and was amazing! Please request Carlos to look out for you regarding daily meals, laughs, and just great Costa Rica energy. We WILL be returning here.
Partner
6/10
Pleasant
13 Mar 2026
Aldo
Noisy
Business
10/10
Exceptional
10 Mar 2026
Lokita
The stay was great! The location is very central, there are many options for food and shopping (Multiplaza Mall) nearby within easy walking distance. Due to some inexplicable noise from below I had to change rooms. The first room was very nice with a desk and sofa, but the replacement room had no desk for working at. But I did appreciate the flexibility of the team to offer me another room! I highly recommend this hotel and will stay there again on my next visit to Escazu!
Self
10/10
Exceptional
10 Mar 2026
Dmitry
A great place to stay!
Self
8/10
Excellent
09 Mar 2026
Mimi
Clean rooms, friendly staff. Good value for price.
Partner
10/10
Exceptional
06 Mar 2026
jody
Great hotel. The rooms were clean. The restaurant and entry were quite nice. We had breakfast in the morning which was delicious. The staff was accommodating and helpful.
There’s tons of stuff to do right near the hotel. There’s a great food court only 100 feet from the entry with over 10 different restaurant options.
The multi plaza was only a five minute walk down the road.
10/10
Exceptional
03 Mar 2026
Maria Fernanda
Gracias por su amabilidad
Self
10/10
Exceptional
03 Mar 2026
Dominique
This property was amazing, from the staff to the accommodations. I was solo traveling and they made sure I felt safe and checked on all guest. Just an all around amazing place. I will be staying again. Breakfast buffet btw, the best I’ve ever experienced
Self
8/10
Excellent
01 Mar 2026
Jahman
Is was good 👍
Partner
10/10
Exceptional
26 Feb 2026
Desislava
All was wonderful.
10/10
Exceptional
26 Feb 2026
Darielys De
Everything was great
10/10
Exceptional
25 Feb 2026
yossi
מלון מעולה,ארוחת בוקר מצויינת
10/10
Exceptional
25 Feb 2026
Robert
Staff was very courteous and helpful
8/10
Excellent
24 Feb 2026
Paschal
The staff was outstanding
10/10
Exceptional
24 Feb 2026
Grzegorz
Nice, clean rooms, tasty food, helpful staff.
Business
10/10
Exceptional
24 Feb 2026
Denis
The room was spacious and very clean. Beautiful hotel. Great location.
10/10
Exceptional
23 Feb 2026
Erica
Clean Room , Great staff , safe environment .
Partner
4/10
Poor
22 Feb 2026
Manish
Customer service is non existent. Its impossible to contact them to make changes. I tried hotels.com representative and they could not get in touch with Hyatt either. There are plenty of better hotels in this area, I recommend not staying at this place.
10/10
Exceptional
22 Feb 2026
Nate
Very nice hotel! It’s in an upscale part of town with tons of options for food, and great service!
Self
10/10
Exceptional
21 Feb 2026
Shane
Super clean and every one was very nice!
10/10
Exceptional
16 Feb 2026
Cristina
Beautiful Hotel and very very nice and friendly staff.
Leisure Family_with_children
10/10
Exceptional
15 Feb 2026
Angelica
A beautiful hotel! It’s clean, purified water machines, and friendly staff. Conveniently located near everything. We stayed here 2 days before heading to Dominican, I would stay at this hotel again.
Leisure Partner
10/10
Exceptional
13 Feb 2026
Michel
Habitación y baño limpios. El personal es muy amable y servicial en cada área del hotel. ¡Nos sentimos bien acogidos!

El espacio para colocar ropa y pertenencias fue muy reducido para mi esposa y yo que nos quedamos por varios días. Sería bueno tener un pequeño escritorio en el cuarto. Si queremos trabajar, tenemos que ir al restaurante o al 19:49 donde hay música muy alta y nada relajante en ambos sitios
Leisure Family
10/10
Exceptional
13 Feb 2026
Joe
This was a wonderful hotel and incredibly convenient to the airport. It’s also located in a beautiful area with plenty of shopping and dining options nearby, which made our stay even more enjoyable.

The staff was exceptionally kind and welcoming. The bellman, in particular, stood out for his warmth and friendliness. The entire team made us feel well taken care of, and it’s clear the management truly values and supports their staff.

The room was perfect for a one-night stay, comfortable and well-appointed. Breakfast was excellent, and the coffee was especially good. We would absolutely stay here again.
Leisure Partner
10/10
Exceptional
13 Feb 2026
Anne
Very friendly, helpful staff. The room was spotless. Sunday Buffet food and service remarkable.
Friends_and_family Friends
10/10
Exceptional
12 Feb 2026
EUGENIO
All was great. Limited amenities but it is better than having a noisy place. It has a great location and surrounding facilities.
10/10
Exceptional
11 Feb 2026
Ana
Great place, excellent staff and location. Clean
10/10
Exceptional
07 Feb 2026
Stefano
Excellent hotel , staff was very helpful in recovering a lost item
Leisure Family_with_children
10/10
Exceptional
05 Feb 2026
Ana Carolina
Excellent
10/10
Exceptional
01 Feb 2026
Jaime
Enjoyed my staying at the Hyatt
10/10
Exceptional
26 Jan 2026
Sarah
Fabulous staff, fabulous place. Like home, but fancy!
Friends_and_family Family
8/10
Excellent
24 Jan 2026
Andrew
Clean room, staff, nice bar.
10/10
Exceptional
24 Jan 2026
Aliyah
I loved this hotel. It’s attached to a mini food mall of sorts that has great local food. The hotel’s restaurant Cense is also amazing. I went there on my birthday and it was absolutely wonderful. The ambience is elegant and the dishes are made to perfection. We had coffee and breakfast at the hotel lounge which was also great. The gym had enough equipment for us to get a decent workout in also. Overall I’d recommend and definitely stay here again.
Leisure Partner
10/10
Exceptional
23 Jan 2026
Carlos
Saludos para Cristian
10/10
Exceptional
22 Jan 2026
Suzanne
We were planning to stay for just one night and ended up staying four. That alone says a lot.

We loved so many things about this hotel, but first and foremost, the staff. The team here is truly exceptional. Our servers at the café, bar, and lounge—1949, Dayarit, Carlos, and William—took such great care of us with genuine warmth and attentiveness. The front desk team—Sebastian, Victoria, Eduardo, Jonas, Keyshel, Fernando, and Estafan—were always friendly, professional, and incredibly helpful. We are grateful to have met such wonderful people who made a hotel feel much more like a home.

The hotel was fully renovated about a year ago when it became the Hyatt Centric, and the work done is remarkable. The property feels fresh, thoughtful, and beautifully designed. It is also centrally located, close to some of the city’s best restaurants and shopping.

We highly recommend the breakfast buffet at CENSE, the on-property restaurant. It offers an excellent spread of fresh fruits, vegetables, and breads, alongside traditional Costa Rican fare and classic Western breakfast items cooked to order.

Just outside on the plaza grounds, be sure to check out KOLOLO for some of the best Korean, Japanese, and Chinese fusion you’ll ever have, and Hooligans for their fantastic wings.

We truly enjoyed our time here. Thank you for such a memorable stay.
Business Family
8/10
Excellent
22 Jan 2026
Jan
BEWARE! This is an excellent hotel but it is a $40 taxi ride from the airport and the same to downtown San Jose.
It is in the PROVINCE of San Jose, NOT in the city.
Rooms are excellent, Food was VERY good, Staff was friendly. Located in a Business Park, with a small mall next door.
I felt like being in Irvine while wanting to be in Los Angeles.
Business_and_leisure Self
10/10
Exceptional
22 Jan 2026
Shani
We stayed at the hotel for only one night, so we didn’t experience the daily room cleaning service. However, upon arrival, everything was extremely clean, well organized, and very well maintained. Even the public restrooms were spotless and looked amazing, which really impressed us. The front desk staff were incredibly kind and welcoming, and they helped us with every question we had.
10/10
Exceptional
16 Jan 2026
Donna
The staff were incredible! Keisha at the front desk was outstanding! Thomas was great as well! Carlos from the kitchen staff was amazing. We were is a difficult situation as my son suffered severe injuries while on vacation in Costa rica and was at CIMA hospital. The staff were truly amazing. They made a very stressful and painful time a bit easier with their concern, care and kindness.
T
Leisure Family
10/10
Exceptional
16 Jan 2026
Alvaro
Amazing hotel
10/10
Exceptional
10 Jan 2026
Emerson
Great
10/10
Exceptional
10 Jan 2026
Robert
Wonderful property! Staff were hospitable and very accommodating. Rooms were fresh and clean. Great location!
Leisure Family
10/10
Exceptional
09 Jan 2026
VICTOR
Excelente hotel, en especial el personal que trabaja ahí.
Leisure Family
10/10
Exceptional
07 Jan 2026
Hector
Really great stay here. Pretty close to different restaurants and shopping. The room and hotel were really modern and clean and the stand in shower in the king room was top notch. I would stay here again. I was here for a week
Leisure Self
10/10
Exceptional
06 Jan 2026
Ganesh
Great staff and service
Leisure Family
2/10
Poor
06 Jan 2026
Bernal
The staff is friendly, helpful and respectful. However, small details go a long way and the maintenance in the hotel needs to be better. This is supposed to be a 4 star hotel and my room has a hole on the bathroom wall, the room description says “sound proof” and it’s not. I can hear people talking, children scream in the other rooms. I can hear an ambulance siren. The food is very expensive but not good at all. I did dinner and breakfast, both very disappointing.
Leisure Self
10/10
Exceptional
05 Jan 2026
Annick
Amazing and kind staff. Great amenities and very clean!
10/10
Exceptional
04 Jan 2026
Terrence
The hotel room was spacious very clean. Staff were amazing and we had supper in the restaurant that was fantastic.
Leisure Partner
2/10
Poor
04 Jan 2026
KARLA
Terrible servicio y experiencia! Yo reservé por expedía una habitación con dos cuartos , me cobró la habitación de DOS CUARTOS 、 de 160 $ por noche. Y me dieron una habitación de un solo cuarto de dos camas. Que costaba menos , que es $130 . Trate todo lo posible de explicar y que me devuelvan la diferencia en precio ya que me informan que no tiene ese tipo de habitación que yo reservé. Los tres front desk que me atendieron el caso insiste que yo soy la equivocada. Aceptaron que fue un error de información en la página. Pero ese error lo hicieron asumir yo como cliente!
Me quedé sorprendida de nivel de atención al cliente que tiene. Aseguro que no regreso más nunca!
Leisure Family_with_children
8/10
Excellent
04 Jan 2026
Rebecca
New hotel, conveniently located with restaurants close by and a short trip to the airport.
Leisure Self
8/10
Excellent
04 Jan 2026
Trevor
Tasteful and sophisticated decor, impeccably clean, charming and helpful staff, delicious food and perfectly located. The parking validation took it over the top. Thank you.
Leisure Pet
10/10
Exceptional
03 Jan 2026
David
Very clean wonderful staff always willing to help with a smile. I will definitely stay again
Leisure Family_with_children
6/10
Pleasant
30 Dec 2025
Hamid
Inadequate amenities, high cost not justified by the options to the customer . Not worth the money .
Staff is good though .
Leisure Friends
10/10
Exceptional
29 Dec 2025
Xin
Nice and clean room, great location
Leisure Family
10/10
Exceptional
29 Dec 2025
Bhavesh
Great breakfast

Location & surroundings

Hyatt Centric San Jose Escazu
Plaza Tempo Autopista Prospero Fernandez San Jose, San Jose, Costa Rica

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