Name: Barcelo San Jose
Address: Residencial Robledal de la Uruca, La Uruca, 458-1150, CR

10/10

Exceptional

29 Jul 2026

Adonis

This a nice hotel, clean and well maintained. The staff are very friendly, they make sure you have everything you need.

10/10

Exceptional

29 Jul 2026

Jorge

Everything. I recommend this hotel.

8/10

Excellent

28 Jul 2026

Tesson

Staff was friendly, room was clean, refrigerator didn't seem to be working. There was no wash cloth called for some they took forever to bring them. was a bit disappointed the lady at the front told us Miyako was opened after we got dressed and came down to celebrate our anniversary dinner it was actually closed. Had to use the other restaurant which food was not bad but we were over dressed for the setting. Massage was not good would not recommend. We didn't do much there all our activity was off site but it was great to see my country flag 🇯🇲 among the others. But safety was key for me without a key elevator would not move and will only take you to the floor you stay.

10/10

Exceptional

27 Jul 2026

Andrea

We were beyond impressed with this hotel. The pool was stunning. We enjoyed using the squash courts, gym, and steam room. The breakfast was out of this world - SO much selection!!

10/10

Exceptional

26 Jul 2026

Josephine

Clean property

10/10

Exceptional

26 Jul 2026

Ivelisse

All good

10/10

Exceptional

25 Jul 2026

Gary

Me gustó mucho

10/10

Exceptional

25 Jul 2026

RAFAELA M

The hotel is beautiful, in the heart of the city. The staff is amazing and always ready to help you in any way. I highly recommend including breakfast in your reservation; it's worth every penny. And if you can add the Premium Level. It's the best of the best. Drinks and food are included all day. They have a variety of delicious food options, and the service is outstanding.
We are planning to go back again. I am a very happy customer.

10/10

Exceptional

24 Jul 2026

Abigail

Premium level was worth it. The rooms were nice. The pool closes early.

10/10

Exceptional

23 Jul 2026

Paula

Everyone is so nice and helpful!!!

10/10

Exceptional

22 Jul 2026

Andres

El primer día de desayuno fue bueno. Por que tenían un congreso y fue variado. El restante de los días fue deficiente. Lo único bueno eran los huevos revueltos. Nada dulce. No tenían jamón. Deficiente
Colocaban ensaladas que nadie consume y se notaban los vegaltales que llevaban días. El buffet. Pobre de variedades.

10/10

Exceptional

21 Jul 2026

sonia

Lovely settings
A little far out but great if you want to be near the airport
Breakfast was amazing
Used shuttle from airport

Family

10/10

Exceptional

21 Jul 2026

ramon

Nice hotell nice location

Self

2/10

Poor

20 Jul 2026

Carol

No coffee. Old outdated rooms. TVs did have Chromecast and WiFi was excellent. Gym staff were rude. Any other newer hotel like Holiday Inn Suites, Express or Hampton would be better. Not sure why anyone would book here. It's far away from everything.

Friends

10/10

Exceptional

20 Jul 2026

Amy

Great stay , daily breakfast was amazing , the staff could have been more helpful, it was a true hassle to exchange colones, but they had a terrible exchange rate .

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Carmen

The staff was very helpful and courteous. The breakfast they provided each was great and provided a good variety. Our room was very spacious and clean.

Family_with_children

10/10

Exceptional

18 Jul 2026

Ghulam

One night stay was great. Grand hotel with lots of usual things to do but two tennis courts were a plus. Had a quick game in the morning with one of the trainers and it was really enjoyable. Breakfast was the highlight. Massive choices with lice stations and probably the freshest fruits I ever had.

10/10

Exceptional

18 Jul 2026

Joe

Great place!

Love the rooms and breakfast

Friends_and_family Family

4/10

Poor

17 Jul 2026

Marilynne

I paid for the premium guest service and wasn’t able to utilize it completely because of too many people, too many kids and not enough food!!!

The staff weren’t helpful and seemed to have an attitude towards me, before I asked for anything.

I used to enjoy my stay at the Barcelo, I doubt seriously if I’ll return! Especially during summer break.

Family

10/10

Exceptional

16 Jul 2026

juan

Beatytul hotel, we just love it!

Family

10/10

Exceptional

16 Jul 2026

Jeannette

The place was very clean, and the staff was very friendly

Family_with_children

10/10

Exceptional

15 Jul 2026

Edith

Loved it!

Family_with_children

10/10

Exceptional

14 Jul 2026

Edith

We booked the Premium Suite, which included a second room. Our stay included daily breakfast, and because we were Premium guests, we also had access to the 6th-floor lounge. The lounge was a wonderful and convenient amenity for us. They offered a variety of drinks, appetizers, pastries, and light food options, and we took advantage of it almost every day.

The hotel also had four restaurants, although we didn’t get a chance to dine at any of them. Barcelo also offered 24-hour room service, which was a nice added convenience.

Overall, we truly enjoyed our stay. The rooms were clean, the staff was friendly, the buffet-style breakfast had plenty of options, and the balcony view was beautiful. We would definitely recommend it.

Family

6/10

Pleasant

14 Jul 2026

Manuel

When I arrived there was a fruit plate and I thought it was a complimentary plate. However, we went with family and had 2 other rooms and neither had fruit plates. The fruit plate stayed in our room for 2 days. On our second night we noticed that the bed was dirty, it had hair and dirt. I tried calling the reception but our phone didn't work. Had to go to reception to ask for someone to change the sheets and fix the phone. The phone couldn't be fixed so they wrote down the extensions to various departments. I had to request water bottles because the other rooms received water but ours didn't. The pool and the pool area didn't look to clean so we never got in the pool. We ordered room service and the cheeseburger had a small piece of cheese on it. Wouldn't stay at this hotel again and wouldn't recommend it.

Family_with_children

10/10

Exceptional

14 Jul 2026

Luis

Very nice

10/10

Exceptional

13 Jul 2026

Rheanna

Very friendly staff. They picked us up from the airport, and the Alamo representative inside the hotel actually brought our rental car to the hotel for us!

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Dawn

The bartenders at the pool (Orlando) and inside (Actual) were great even though they ran out of beer, not their fault😂. I didn’t understand the cashiers job, wasted money as they did nothing but stare at their phones or read books. Not even help others with what they do, an efficiency expert would go nuts. Customer service at front desk was frustrating (maybe language barrier), they didn’t like splitting bills at the bar or restaurant like it was too much for them to do. The day we left they were supposed to make 3 to go breakfast sandwiches and one for our friend who is diabetic. They assured me a charcuterie dish would be prepared and it was even wrote down on paper, needless to say he had the same as us. The room was great and the maid did an excellent job, food was ok but I guess they use less seasoning over in Costa Rica than we do. If you do stay here stay on backside of hotel, our room was on the side of the highway.

Friends

10/10

Exceptional

11 Jul 2026

Nagarjuna

Good

10/10

Exceptional

10 Jul 2026

Awilda

\"The hotel staff was professional and accommodating. We found the rooms to be consistently clean and the dining room was pristine for our morning breakfast.\"

Family

10/10

Exceptional

10 Jul 2026

Jose

Very clean and friendly staff

10/10

Exceptional

09 Jul 2026

Solly

Beautiful property nice room and excellent service

4/10

Poor

09 Jul 2026

sambit

wifi signal was very bad inside the room which is non negotiable. heard from some guests in the corridor.
the carpet was very poorly maintained.
thank you

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Hansly

Clean room, courteous staff

Family

10/10

Exceptional

07 Jul 2026

Marcos

Everything was good I only wished the pool was heated because the weather was cold so we couldn’t used the pool as much as we wanted!

Family_with_children

10/10

Exceptional

07 Jul 2026

RENE

Buen ubicación, variedad de restaurantes, shuttle de y hacia el aeropuerto sin costo

Self

10/10

Exceptional

06 Jul 2026

Yovanny Marcelino

None

Family_with_children

8/10

Excellent

06 Jul 2026

tarik

L’emplacement de l’hôtel est idéal pour découvrir San José. La chambre était spacieuse, propre et confortable. Le petit-déjeuner était excellent. Le personnel s’est montré très accueillant, souriant et serviable, avec une mention particulière pour l’équipe présente le matin au petit-déjeuner. Merci beaucoup pour votre chaleureuse hospitalité !

Family

4/10

Poor

05 Jul 2026

James

The place is clean.
The highway outside is loud and the windows are barely there. It sounds like the trucks using their engine braking are in the room with you and it’s busy all day and night.
The place is really dated.
AC is like a 1980’s car. Set it to a temperature and you have to put the fan on low, medium, high. Which means it’s loud all night.
Desk staff are friendly, but the bar staff are not. They are rude.
Buffet is repetitive and meh.
You’re not walking to anything. The hills and the highway mean you’re using a DiDi/uber everywhere.

Family_with_children

10/10

Exceptional

30 Jun 2026

Johana

Excellent service, amenities and installations

Self

10/10

Exceptional

30 Jun 2026

Grisel

Beautiful hotel in San José. Close enough that you are just an uber away from the center of the city and where you can be picked up by tour guides. So clean and the staff was fantastic. Ready to help in an instant. We were only able to use the pool once but so peaceful and clean. Room service was fantastic and the bar area has great food and drinks. The only thing I wasn’t a fan of was the buffet but that was a matter of choice. Beds super comfortable, clean sheets/towels everyday and just an amazing experience! Would highly recommend this hotel to anyone and would definitely come back again!

Family

10/10

Exceptional

30 Jun 2026

William

It’s always a pleasure to stay with these guys. They’re very polite. Very clean very central. There’s nothing bad. I could say about them. And the very helpful. Check it out for yourself. Great staff, especially the manager and awesome guy.

Business Self

10/10

Exceptional

29 Jun 2026

Daniela

Excelente

10/10

Exceptional

29 Jun 2026

ramon

Nice food place nice location

10/10

Exceptional

27 Jun 2026

Edelis

Súper, muy bueno

Partner

10/10

Exceptional

27 Jun 2026

Luis

Excellent service special Marcia y Erika restaurant the best

Family

10/10

Exceptional

26 Jun 2026

Angela

Good

Family

10/10

Exceptional

25 Jun 2026

Shetia D

This was my second time and I’m very impressed and satisfied with their hospitality will always recommend

Family_with_children

10/10

Exceptional

24 Jun 2026

Rosario

La atención del personal es muy buena, Marcia una súper anfitriona en el restaurant, nos dio una atención invaluable, muchas felicidades y mil gracias !!!

8/10

Excellent

23 Jun 2026

Joseph

No thanks. It is a nice place to stay.

Friends

10/10

Exceptional

22 Jun 2026

gloria

The gardens are beautiful, looks like that you are in a jungle. The pool design it’s different adding to the charm. Fantastic place to unwind for few days

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Vilma

Everything

10/10

Exceptional

14 Jun 2026

Julio

All great!

Self

8/10

Excellent

14 Jun 2026

JACKELINE

Check in was easy. Staff members were okay. Food restaurant is so so. Nothing exciting to do here. Rooms were clean, beds were comfortable. Great for 1 or 2 nights. No more.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Ana

The front desk people were nice, the rooms clean and spacious.

Partner

10/10

Exceptional

12 Jun 2026

Jade

Staff was very helpful and caring

Family_with_children

10/10

Exceptional

10 Jun 2026

Iris

Great staff

10/10

Exceptional

10 Jun 2026

Marcia

Great location, clean and well kept. Staff was helpful and breakfast had a great variety.

Partner

6/10

Pleasant

09 Jun 2026

Mary

The front staff were great. The room was cooled when I arrived and had a nice comfortable bed. The staff at the pool, spa and room service need to be retrained on hospitality.

Self

10/10

Exceptional

07 Jun 2026

Maria

Very nice hotel. Very very clean and staff nice and helpful.

Family_with_children

10/10

Exceptional

05 Jun 2026

Luis

Nuestra experiencia fue bastante agradable, muy rico el desayuno y la ubicación excelente

Partner

10/10

Exceptional

05 Jun 2026

Sanda

Nice staff, good breakfast , clean .

Family_with_children

8/10

Excellent

04 Jun 2026

Victor

La propiedad es excelente, pero el único punto deficiente fue el mantenimiento de la piscina, rodeada de árboles qué la ensuciaba y necesita una mantenimiento adecuado por lo demás todo bien.

Family

10/10

Exceptional

04 Jun 2026

Yury

Was a great stay for our family. Really enjoyed the garden around the hotel. Breakfast was plentiful!

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Amy

Property was beautiful and room was nice and cold and the shower water is hot! Staff was friendly. Rooms sure spacious and property is quiet

Self

6/10

Pleasant

02 Jun 2026

Ana

Nos quedamos 2 veces la primera vez todo estuvo perfecto. La segunda vez que nos quedamos, la unica queja que tenemos fue que la bañera se quedaba el agua y no bajaba y que la ducha no se podía poner el la parte de arriba por lo que teniamos que aguantarlo.

Family

10/10

Exceptional

01 Jun 2026

Kristin Marie

The room was great! Loved that there was a weight room and racquetball courts!

Partner

10/10

Exceptional

01 Jun 2026

Elizabeth

It was wonderful!!

Family_with_children

10/10

Exceptional

31 May 2026

Tiareka

The staff here was so great and wonderful. Brandon was so informative and helpful he answered all of our questions and gave alot of helpful advice. The breakfast here was so good and the bar was phenomenal. The vibe there and the cost of things there was wonderful. Love this hotel I would most definitely be booking this place again when I come back to costa rica. You won't regret booking this hotel.

Family

10/10

Exceptional

30 May 2026

Iris

Great service staff, spacious clean rooms and amazing food

Friends

10/10

Exceptional

29 May 2026

Mario

The premium floor is a great idea food and drink all day starting at 7 am - 10 pm

Partner

8/10

Excellent

29 May 2026

James

Great stay, not far from the airport. Only complaint was the windows aren't great so we could hear all the traffic outside.

Partner

10/10

Exceptional

28 May 2026

Iris

Clean room, and wonderful staff

Friends

10/10

Exceptional

28 May 2026

Alan

Older property but clean and very classy. Piano in the lobby in the evening is a nice treat. Pay extra and stay on the Level to get the lounge with food and beverages.

Self

10/10

Exceptional

28 May 2026

Stacey

I had reservations about this hotel when I booked as I had read a couple of bad reviews and was worried the ones I was reading were not legitimate. I stayed with my two adult kids for a relaxing couple of days before a tour and we loved this hotel!! The staff were lovely and it was safe and clean. The food was great and we would stay again there for sure.

Family

8/10

Excellent

27 May 2026

Paula

Very Beautiful Property

Partner

10/10

Exceptional

26 May 2026

SAMIRA

Excellent services without hesitation I eill be back to this beautiful hotel

Self

8/10

Excellent

24 May 2026

Marcela

Barcelo had great amenities, rooms are a little outdated but clean. Nice pool area, restaurants and a bars on site, car rental service and airport shuttle were very convenient.

Friends

4/10

Poor

24 May 2026

Virginijus

We booked this hotel for an early flight out of SJO, one night, because the shuttle wax provided. However, had to get a taxi from and to the airport. The hotel did not respond to our request for a shuttle to the hotel and the shuttle was for 4 am. They only run every 2 hours in the morning. The room was fine, had worst nachos of my life at the bar for $17.

Partner

10/10

Exceptional

24 May 2026

Bridget

This is an excellent hotel. The staff were always helpful and the decor/surroundings was beautiful. There are 4 different dining options on site and the food is wonderful.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Vandana

Overall it’s an okay property, the rooms are really outdated. However they do offer a free shuttle service to the airport which is amazing . It’s a good property for the price point.

Friends

10/10

Exceptional

21 May 2026

Shavonne

Pictures don't do it justice. It's a beautiful property. Pool bar manager v i c t o r was the only issue. The hotel manager made up for it. Great lady with short hair, wears a skirt. She didn't provide her name. Alonso at the front desk - great service as well.

Partner

8/10

Excellent

19 May 2026

Ben

Check in was quick and efficient, rooms are spacious and we had a good view.......bed was comfortable and room was very clean.....bathrooms are alittle tired and dated .
Food was ok , and the staff in the restaurant were friendly, breakfast staff were extremely good and very helpful and cheerful.
Hotel has a nice pool area and lounge and is surrounded by beautifully landscaped gardens , i would definitely come back and stay again....overall a great hotel

Partner

10/10

Exceptional

19 May 2026

Ramon

Good food good parkim good bar

Self

6/10

Pleasant

19 May 2026

billy j mendez

Is ok to spend a few days the lobby is beautiful the rest of the hotel need some updates. Some of the staff are very rude. They really need to get some very good security because one day we spend all day in the pool and there was a non customer in the property and in the pool. The breakfast was ok but need some changing there manu.

Family

10/10

Exceptional

18 May 2026

Carmen

everything went great and the staff were very friendly and helpful, breakfast was amazing 😋 not too close to get to places but was very nice 👍

Partner

10/10

Exceptional

18 May 2026

laurie

Everything was perfect! We highly recommend it!

Partner

10/10

Exceptional

12 May 2026

Juliet G

Overall, our stay at Barceló San José was okay. The hotel, rooms, and lobby were clean, and the staff was nice. However, the pool area could use better maintenance since there were a lot of leaves and debris, especially in the kiddie pool. The hotel also feels a bit outdated. Breakfast was just okay — it would be nice to have more variety and international food options for guests from different countries.

Partner

10/10

Exceptional

11 May 2026

Gavin

The room was clean and comfortable. The staff was friendly I enjoyed using the swimming pool and gym. Breakfast buffet was very good and the premium lounge was an added bonus. Overall I enjoyed my time at Hotel Barcelo and I will definitely return the next time I visit San Jose.

- Thanks

Self

8/10

Excellent

11 May 2026

Martha

The sofa and love seat in the room , need to change.

Friends

10/10

Exceptional

08 May 2026

Janice

Beautiful place, food options were amazing and pool was relaxing. Best deal for price!!

Friends

8/10

Excellent

07 May 2026

Ben

The hotel is very clean and the pool area and gardens are immaculate, food was quite good and priced reasonably.
The hotel bathroom's while clean does look alittle dated , and the friendliness of the staff was mixed.....natalie was exceptional in the main restaurant and many of the service staff were friendly and helpful......however a few were not , and seemed actively disrespectful. So overall i have mixed feelings about this hotel

Self

8/10

Excellent

07 May 2026

Ruth

Breakfast was good exelent staff just that they need to fix some stuff like my restroom toilet seat was broken and the mirror was dirty.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Marilyn

This place is beautiful

Family

8/10

Excellent

04 May 2026

Tavara

Staff was friendly and helpful

Friends

10/10

Exceptional

04 May 2026

Kishore Kumar

Clean room , staff

Family_with_children

8/10

Excellent

01 May 2026

Leonard

The ambiance of the hotel in general, is quite pleasing. Super friendly staff are quite willing to answer any questions that staff may have. The rooms were clean, functional, The layout of the property with its lush tropical gardens gives it an advantage, considering it's surrounded by small homes and businesses, and a busy highway very close by.

Partner

8/10

Excellent

27 Apr 2026

Maria

Yes

Self

10/10

Exceptional

26 Apr 2026

Tchavdar

Barcelo San Jose hotel is impecable in every respect- cleanliness, service etc. It has 3 restaurants to choose from: Japanese, all you can eat buffet, and another one with table sevice. I chose the bufet and the food was great. People are very friendly, kind and ready to help. Its all-around 5 star rating! You don't see many of those nowadays:)

Self

10/10

Exceptional

26 Apr 2026

sanjay

Very good experience

6/10

Pleasant

25 Apr 2026

Grace

There were some issues with the airport shuttle where we were pushed into ordering a private shuttle when our flight was delayed. There were some stains on the hotel sheets and the service at the restaurants was quite slow. The property itself is beautiful and in a pretty good location.

Friends