Name: Villa Tournon
Address: Calle 3, Avenida 15, San Francisco, CR

10/10

Exceptional

01 Mar 2026

bladijaz

Great customer service

Business

10/10

Exceptional

15 Jan 2026

Shelley

It is nostalgic to return to Hotel Viila Tournon, without saying it is dated, it reminds me of a time when the world valued elegance and timeless excellence. The staff are always happy to see me, and I just love returning to this Hotel.

Business_and_leisure Self

10/10

Exceptional

07 Oct 2025

Gustavo

Clean and affordable

Leisure Partner

4/10

Poor

09 Jul 2025

Melanie

Dirty. Staff not very friendly.

10/10

Exceptional

27 Apr 2025

Edmundo

Friendly staff

Leisure Self

6/10

Pleasant

15 Mar 2025

Darren

The place was ok the hot tub is not hot. The air conditioner isnt strong no fan in room and overall lackluster

10/10

Exceptional

23 Feb 2025

William

Just a really great location. Nice room. At the staff is awesome. The only thing I’d recommend, is that they upgrade the gym

10/10

Exceptional

28 Jan 2025

Nina

This was a beautiful hotel, I loved it. Highly recommended

Business_and_leisure Self

6/10

Pleasant

09 Jun 2024

Christine

It was quite old and frankly tired. The beds were pretty sad looking and feeling. The pool was not inviting whatsoever.

8/10

Excellent

30 May 2024

Anastasio

Was okay for me

Family

4/10

Poor

27 May 2024

Christian

A nighmare for any handicappd person, it was imposible for me to get to the pool or jacuzzi

Business Self

6/10

Pleasant

16 Mar 2024

Harlan

The property is on a main thoroughfare so you are subject to the noise of air brakes and vehicles that don’t have catalytic converters anymore. My room was visibly dusty. The carpet needs to be vacuumed. It’s hard to say how frequently the bathroom sink and shower get cleaned with a soap scum and mildew removal product.

Leisure Self

10/10

Exceptional

01 Mar 2024

Verified traveler

Best without breaking the bank

Wonderful little hidden gem of San Jose. Easy walk to explore, friendly staff. Have stayed here both times i have been to Costa Rica. Pool area is a 10/10.

Business Family

6/10

Pleasant

27 Feb 2024

Les

Food was below standard room was dirty

Leisure Friends

10/10

Exceptional

05 Jan 2024

Maxine

Very nice outdoor pool area. Food was great.

Leisure Partner

10/10

Exceptional

20 Aug 2023

Max

The location and helpful service

Leisure Self

10/10

Exceptional

28 Jul 2023

Carl

I always enjoy visiting this property because of its convenience and this allows me to accomplish whatever I set out do during my visits

10/10

Exceptional

27 Jul 2023

Deborah

Me encantó la experiencia en este hotel, lo volvería a escoger es muy bueno y seguro. Gracias por la hospitalidad.

Leisure Self

10/10

Exceptional

07 Jun 2023

Carl

Convenient to getting around the city and easy access spacey rooms and clean

Business_and_leisure Self

8/10

Excellent

09 May 2023

timothy

Swimming in ice

Large room. Even tho it said breakfast included they wanted a surcharge. The swimming pool was too cold to enjoy it.

10/10

Exceptional

30 Apr 2023

Esteban

Affordable and quite place

Business_and_leisure Self

10/10

Exceptional

15 Mar 2023

Naoko

Very kind staff.
Restaurant is delicious and great value.

Friends_and_family Family

6/10

Pleasant

24 Jan 2023

Verified traveler

Touranon

It’s old. The toilet did not flush very well and the bath did not drain. Maybe it was only in that room. However, I’m sure they’ve had complaints before. The service in the restaurant was excellent and the food was great.

Self

6/10

Pleasant

16 Jan 2023

Michael

This seems to be a very old hotel. 2 stars top. The parking is a hazard and the rooms are Ok but not great.

Leisure Family

2/10

Poor

07 Mar 2022

Harry

Worst experience, the owner was homophobic and kicked us out

Friends_and_family Family

4/10

Poor

19 May 2019

Karen

High rate, breakfast not included, smells like wet. The attention of personal it’s good. But the facilities are so old, even when they want to keep it in the best condition most of them required be replaced.

Business Self

6/10

Pleasant

26 Apr 2019

Verified traveler

Has small tiny ants all over. Faucet running. Breakfast is ok

Leisure Family

6/10

Pleasant

31 Mar 2019

Stephanie

Ok for the price

The staff were welcoming and the general standard of the hotel is ok. Our room had a musty smell. Not bad over all for the price but in need of a refurb. They charge you extra for coffee in your room which is a bit unusual in a hotel.

Friends

10/10

Exceptional

13 Jan 2019

Paul

Close to the centre with secure parking

We were a family of 4 staying in 2 rooms for 2 nights. The hotel was easy to find by car and has secure underground parking available. The centre of the city is a 20 minute walk away but a taxi is a safer option, particularly at night. The rooms are spacious with 2 double beds and there is a swimming pool with hot tub available. The reception staff are efficient and friendly. This hotel would suit families, couples or business travelers.

Family

8/10

Excellent

26 Dec 2018

Verified traveler

It can be very loud sine it is near a bus terminal

6/10

Pleasant

23 Dec 2018

Sarah

Lovely staff, rooms are basic, very dated but clean. No fridge. Nice pool, powerful showers. 15-20 min walk to city centre, but only do this in daylight!

10/10

Exceptional

16 Dec 2018

Verified traveler

The staff are awesome at this place. Helpful, polite and hospitable

Business_and_leisure Self

10/10

Exceptional

02 Dec 2018

Verified traveler

We found the hotel and the staff to be professionally managed and clean. We were not familiar with the neighborhood so we were warned to be careful because the hotel was not in the best neighborhood. The hotel room was clean and it accommodated our needs for our trip to San Jose.

Leisure Partner

8/10

Excellent

29 Nov 2018

Ariel

Beds were amazing after a long trip. A great place to relax and make yourself at home. Would have loved even more if breakfast was included.

Family

10/10

Exceptional

09 Aug 2018

Carl

It’s location and proximity to the city very quiet at night and staff very friendly

6/10

Pleasant

23 Mar 2018

Verified traveler

close to town

The room was not nice. Too expensive for the quality it offers

4/10

Poor

17 Mar 2018

Verified traveler

Dated but clean and comfortable

Nice enough, nothing special. Rooms comfortable but need updating.

6/10

Pleasant

19 Feb 2018

johnny

Nice hotel but small rooms

The rooms are small and it wasn’t as clean as I like.

8/10

Excellent

17 Feb 2018

Sheila

CONVENIENT

A little hard to find, but once there, the staff was extremely friendly and helpful. There were two restaurants. The pool and hot tub were surrounded by a beautiful, private garden and we could walk downtown

Family

8/10

Excellent

24 Jan 2018

Geoff

Good downtown hotel

My wife and I have stayed here twice. The hotel is an older property on a main road which can be a bit noisy during the day. The noise is it's only real downside. It has good access to downtown, places to eat and drink and the northern San Jose area. There are two small restaurants in the hotel. The newer of the two just opened January 2018. All in all it is a neat, clean, centrally located property with friendly staff. I would recommend it to my friends and family.

10/10

Exceptional

03 Jan 2018

Verified traveler

Very very nice, excellent place.

Partner

4/10

Poor

16 Aug 2017

Brian

Tale of 2 Rooms

Tale No. 1) - Our initial booking was for 2 nights in a standard non smoking double room . On arrival late at night we were told there were no standard rooms available and we would be upgraded to an executive room.When we entered the room the first thing that was noticed was the smell, followed by the poor and patchy condition of the carpet and the poor condition of the furnishings. As we were extremely tired from a long flight fro Mexico City we stayed in the room for the first night but decided we could not endure the smell and bad condition of the room for the second night.

Tale No. 2) - The next morning we spoke with the front desk manager who tried to explain the poor condition of the room and that the smell was from smokers who had not obeyed the hotel's no smoking policy. He promptly allotted us another executive room which was excellently furnished, clean, well presented and could not be faulted.

The above rating of our stay is based on the first room. If we were accommodated in the second through out our stay the rating would be significantly higher.

8/10

Excellent

22 Jul 2017

Verified traveler

The experience was good the location is close to the shopping area museum and restaurant all walking distance
Their was not much variety to choose from at breakfast the food is repeat every morning so you have to go out if you want something different .....are you can order from outside the staff is very friendly and helpful taxi is always available for you if you need to go out

2/10

Poor

22 Jan 2017

Verified traveler

Horrible Hotel

70's décor with no updates since, horrible smell and unclean. Better off on the street.

6/10

Pleasant

19 Dec 2016

Verified traveler

Not good services

This is a old hotel with not good rooms. They gave us a old room with a 2 tables and other things storaged there, we need asked for a change. We payed for a Superior Deluxe Room and they sent us to a very bad room.

10/10

Exceptional

28 Nov 2016

KV

Nice hotel that is close to downtown San Jose.

Check in was very easy. Overall the whole hotel was accessible in every aspect.

6/10

Pleasant

21 Nov 2016

Arleth

oldy but comfy

Its an old hotel but it was a clean and comfortable place to stay.
It's near to san jose down town.

2/10

Poor

07 Nov 2016

Yohan

Master at nickle and diming guests/ Smelly towels

The hotel management is not forthcoming with some of their fees. They don't mention them at checking but then nickle and dime you at their convenience ( even request to be paid in dollar only). You don't know whether you're being charged the right amount of fees or being stiffed by the hotel desk attendant.Also fresh towels are not the cleanest and smell used. Finally the hotel is next to a major road which means you better not be a light sleeper because cars and trucks passing and honking will keep you awake. I definitely will NOT return to this hotel next time in town.

4/10

Poor

02 Nov 2016

Sarah

Looks good outside but beware the standard room

This hotel has fallen on hard times or the owners are doing nothing to upgrade the obviously aging rooms. Read a pound of silicone around failing tile work in the bath, shower that barely functioned, and a general seediness to the rooms.

8/10

Excellent

20 Sep 2016

QUEEN BEE

SISTER'S BIRTHDAY TRIP TO COSTA RICA

THIS HOTEL IS LOCATED NEAR THE CENTER OF SAN JOSE! IT MADE IT EASY TO VENTURE OUT AND EXPLORE OTHER CITIES IN COSTA RICA! WHEN WE ARRIVED OUR ROOM WINDOWS WERE OPEN SO THE ROOM WAS NOT COOL! WE TURNED THE A.C. ON, UNPACKED AND WENT BACK OUT! UPON OUR RETURN THE ROOM WAS NOT AS COOL AS WE HAD HOPED! THE HOTEL OWNER MR. WILSON WENT OUT OF HIS WAY TO MAKE US COMFORTABLE BY FINDING US A FAN TO CIRCULATE THE AIR! HE RETURNED ABOUT 30 MINUTES LATER TO SEE IF WE WERE COMFORTABLE! ALL WAS WELL! HOTEL STAFF WAS EXCELLENT! FOOD IN THE RESTAURANT WAS VERY GOOD! WE REALLY ENJOYED OUR STAY THERE!

2/10

Poor

24 Aug 2016

Eloy

between the dirty rug, no hot water and losing power in the morning. The worst was the bed bugs, we were all scratching ourselves on our flight home. Avoid this place

Family

8/10

Excellent

21 Jul 2016

carl

Close to shopping

Very convenient to walking and sightseeing also for other activities such as shopping

4/10

Poor

15 Jul 2016

Verified traveler

Too expensive

Partner

6/10

Pleasant

31 May 2016

Verified traveler

Good but rooms are not so good as expected... but staff was nice

8/10

Excellent

19 Mar 2016

Verified traveler

Nice stay

Nice place for the location and price

6/10

Pleasant

17 Mar 2016

Leah

I really liked the garden by the pool, and the area. Also, the hotel clerks at the desk were always so helpful! Really appreciated the breakfast too

Family

8/10

Excellent

09 Mar 2016

Linda

Cultural treasure.

Several days at a reasonable price, conveniently located, classic atmosphere.

Partner

2/10

Poor

20 Feb 2016

Verified traveler

Very bad bed and terrible bath room, unacceptable towels and shower

8/10

Excellent

11 Feb 2016

Shirley

Good location to walk into San Jose

Hotel is on outskirts of town but easy walking distance - 15 minutes to the centre. Clean en suite rooms, friendly and helpful staff, adequate breakfast, swimming pool, free wi-fi. Rooms at front facing the road are noisy, but other than that I was satisfied with the hotel.

8/10

Excellent

02 Feb 2016

Verified traveler

Wonderful 2 night stay

We had never been to San Jose and the staff at Hotel Tournon was amazing. We could not speak Spanish and the staff was excellent in helping us locate friends and answering our many questions.
The meals were very good and the restaurant and lounge appealing. Also many interesting people were visiting and there was good conversation by all. I would love to go back to Hotel Tournon.

10/10

Exceptional

23 Jan 2016

Verified traveler

1 night in San Jose

Nice place, good location.

Partner

8/10

Excellent

18 Jan 2016

gioia

Staff wonderful

Room fine, I did not use the pool or hot tub, they looked fine. Little farther out from nightlife. I walked alone and felt fine but maybe not for all. People really nice, wifi soso.

8/10

Excellent

17 Dec 2015

Verified traveler

Looks slightly dated, especially rooms on the 2nd floor. Rooms on the 3rd floor are newer. Very helpful staff. Close to city center. Overall nice hotel.

10/10

Exceptional

16 Dec 2015

Verified traveler

A perfect stay

I really enjoyed my stay here! I arrived after midnight and check in was quick and easy. The rooms here are very cozy and comfortable and the staff was very pleasant. Everyone that I came in contact with spoke English for the most part so everything was easy for someone like me who speaks very little Spanish. The free breakfast buffet was great & the hotel also offers HBO in English which was a plus for me. I enjoyed this hotel & I am looking forward to coming back soon :-)

10/10

Exceptional

10 Sep 2015

Carlos

We had a great time with the staff, very friendly and ready to help.

Family

8/10

Excellent

17 May 2015

MA

Nice hotel forna short stay

One plus is the free parking. Is small but really offers a nice advantage. Close enough to downtown to do a nice walk. The staff is very corteous and easy. The night guard is a very nice person. He will help you with directions and general advise about the area around. The room was a little noisy, as windows are not soundproof, but is not a big deal. Internet connection is adequate most of the time. Included breakfast is ok. This was my first stay as I was with my daughter who is starting college in the San Jose, and I'll be visiting her with some frequency. I have no doubt to stay here again.

8/10

Excellent

07 Feb 2015

Marilyn

Friendly hotel

. Good breakfast. International food available throughout the day. Decent rooms, but traffic noise a problem at night if you are a light sleeper. Nice pool area.

8/10

Excellent

07 Jul 2014

Lisbeth

Have a wonderful and friendly staff

6/10

Pleasant

27 May 2014

Angel

Nice hotel but...

Stay there for 4 nights during May 2014. Staff is great and speak English for the most part. You can tell the structure is an old building and they do a pretty good job in maintaining the place. Is not bad for the price. However, my room was on the front side of the building which is directly to the street. The windows have no insulation and you can hear every single car and truck at any time making it almost impossible to sleep. The insulation with the other rooms is great. You can't hear anybody from the room next to you but the whole traffic noise was unbearable for the most part. I don't know if the rooms on the other side of the building have that problem. Other than that the hotel is ok. Restaurant is good. Not impressive but OK. Rooms need some improvement and the maids need a better eye on simple details. (Hair and small insects in the carpet etc)

10/10

Exceptional

15 Dec 2025

Ricardo

Excelente estadia, funcionários solícitos, quartos limpos, recomendo este hotel.

Friends_and_family Friends

10/10

Exceptional

20 May 2025

Ernesto

Una facilidad congelada en el tiempo 80. Pero eso le da un look encantador.Tiene potencial

Leisure Self

8/10

Excellent

23 Mar 2025

Léa

Bon hôtel

Hôtel un peu vieillot de prime à bord. Mais qui possède le confort nécessaire. Chambre grande et équipé. Salle de bain un peu vielle, mériterait un petit rafraîchissement. La piscine est un plus, même si je n’ai pas eu l’occasion de l’utilisé à cause du temps.
Hôtel bien situé.

Self

10/10

Exceptional

10 Mar 2025

Cristian

Por mejorar el desayuno

Bien en la estadia, sin embargo el desayuno durante los 7 dias fue el mismo, solo variaba el sabor del jugo.

Business

10/10

Exceptional

16 Feb 2025

Luis Manuel

Excelente

Partner

6/10

Pleasant

02 Dec 2024

Luis

Es un hotel antiguo, el personal no es muy amable pero sobre todo las camas son de muy mala calidad, se sentían los resortes al dar vueltas sobre la cama.

Leisure Family