Le Bergerac

Costa Rica , San José / Central Valley
SAN JOSE, Calle 35 Ave. 0-8, Next to Starbucks
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100 reviews shown

4/10

Poor

01 Mar 2026

Mark

Apart from one young chap, the staff seemed little interested in their guests, particularly regarding breakfast, which was itself hugely disappointing. The rooms were average.

Self

6/10

Pleasant

01 Mar 2026

Ian

The hot breakfast was very cold and not nice. The location was 10-15 minute walk to the town centre.

The breakfast could be more generous and fresher. It would have been nice if there is enough juice for everyone, not just water. The bathroom could have been supplied with bath mat and hand towel.

The garden and the plants would be nicer if maintained regularly. There are litter in them and the path to the rooms could have been swept.

Partner

8/10

Excellent

15 Feb 2026

Laura

Clean room. Comfy bed.

Leisure Self

6/10

Pleasant

21 Jan 2026

Diane

The room did not feel completely clean. Very little water came out of the bathroom taps. There was no light in the room beyond one small lamp.

Leisure Partner

2/10

Poor

12 Dec 2025

Jeannie

facilities was dark, old, dingy and not welcoming. Some of the staff was not friendly and there was no housekeeping services. No mention when checking in. I had to bring dirty towels for clean ones. Asked to clean out garbage cans, didn’t happen. Felt ignored. In addition, wifi (they say management is working on It & 12 days later still not working!) doesn’t work in rooms or hallways, thin old tatty towels & blankets, no air conditioning, leaky veranda, mouldy shower areas, no elevators, bugs/flies in bathroom. Totally unacceptable accommodations!
Surprise to read 4 stars reviews on Expedia site!!!

Leisure Self

2/10

Poor

29 Nov 2025

Janni

this hotel can be an inspired scene for a ghost movie, with amenities in the 1930s, shaking internet, and a wind blowing dark garden. the staffs were trying hard but overall lack of money to make things to work.

2/10

Poor

16 Nov 2025

Jagseer Singh

Staff was very accommodating and nice even though there was a language barrier.

The first room that they have had roaches in it. Staff changed my room.

This hotel is no way near a 3 star hotel.

Staff was very nice. Property wasn’t

Leisure Self

6/10

Pleasant

20 Aug 2025

Natalie

Stayed at the hotel at the beginning and end of time in CR. Paid for breakfast twice and didn't get breakfast either time. First time it was because there was only two of us in the hotel so they decided to do breakfast 7-8 but didn't tell anyone. Second time I was told they couldn't cater for an early check out, not even a bread roll. The photos on the internet are much nicer than the place which is quite run down and bathrooms really need some work.
Area is great to walk in to town for the day time though and has plenty of restaurants around it for the evening. WiFi is ok.
Noise from closing gate and local train was annoying.

6/10

Pleasant

09 Jun 2025

Warren

The property is dated and many things don’t work

Leisure Self

4/10

Poor

11 Apr 2025

Banje

The room was very dirty upon arrival. There foot marks all over the bathroom floors. There are also dirty marks on the wall as well. The sink doesn’t drain properly, you have to keep lifting up the plug to drain the water. What I like about the place is the garden.

Leisure Self

10/10

Exceptional

24 Mar 2025

Eliecer

Lovely gardens

10/10

Exceptional

24 Mar 2025

Eliecer

The location and gardens

Business Self

4/10

Poor

09 Mar 2025

Arthur

I stayed here for four nights & would sum up my stay as ‘barely adequate’. It is extremely loud, due to nearby bars, traffic, and flocks of noisy birds, making sleeping difficult. The mattress felt like sleeping on a sack of cement & the breakfast was basic. Finally, the staff was not friendly or particularly helpful. When I asked for an iron, the receptionist gave me one that was obviously broken. Stay elsewhere.

8/10

Excellent

22 Jan 2025

Carol

Bergerac

Older rooms comfortable but shower had nowhere to put soap or anything else. Otherwise good service, nice breakfast. Not too far from a nice mall and supermarket. Staff very nice and helpful.

Self

10/10

Exceptional

15 Dec 2024

Patricia

I highly recommend this property to those who want an authentic experience. If you expect luxury, this is not the place for you. If you want to experience \"ordinary\" culture and typical Costa Rican lifestyle, i believe this is a great choice.

10/10

Exceptional

10 Dec 2024

CHARLES

Great Staff - Needs a little TLC!

Everyone on the staff was super nice and friendly. The hotel is outdated and on a scale of 1 to 10 cleanliness is about a 5. They did have a good breakfast that was included. However is you get a room in the front of the hotel, you can expect it to be loud.

Partner

10/10

Exceptional

07 Dec 2024

Kurt

Great

4/10

Poor

13 Aug 2024

Georgina

Rooms are dated, bathroom not clean, walls full of stains. I even found some dry and old contact lenses in the nightstand. Bed is definitely not comfortable. Coffee was good and the location is convenient. Will never stay there again.

6/10

Pleasant

17 Jul 2024

Carolina

Muchas cucarachas y telarañas. Deben de dedicar mas tiempo a la limpieza de la habitación y fumigación

Business

8/10

Excellent

06 May 2024

daniel

Nice property, good staff :)

Leisure Partner

10/10

Exceptional

18 Mar 2024

Cecilia

The place was great. Clean. The person at the front desk was so nice and helpful. Made my one night stay great.

6/10

Pleasant

20 Feb 2024

Marlen

Mantenimiento deficiente y poco personal

Poco personal. Desayuno deficiente: el pinto duro, el huevo salado, hay pocas opciones, mi hijo màs pequeño no desayunó porque no había cereal. El precio bien con respecto a la habitación de buen tamaño y el baño es grande, pero la tasa del baño era muy vieja, con òxido, incluso en el piso habìa manchas de òxido y la tapa de la tasa es de otro color que a la vista no es agradable. El ventilador de techo hacìa mucho ruido. El minibar tambièn era viejo. Las almohadas pequeñas. El piso de madera hacìa mucho ruido al caminar sobre èl. El personal muy servicial, el gerente preocupado por nuestra estadìa para mejorar en el futuro, lo cual se le agradece.

Friends_and_family Family

6/10

Pleasant

15 Feb 2024

Brad

Staff was not pleasant. Not very intelligent, but that's everyone in Costa Rica. The property grounds are in terrible shape. Needs lots of clean up work. Trash everywhere. Overgrown plants or dead plants. Kitchen staff very rude. Typical Costa Rica. Attitude and disrespectful people. 😒

Leisure Self

8/10

Excellent

01 Jan 2024

Brandon

Value Stay

We booked a room at the last minute and got a very low rate for our room. The staff was very helpful and responsive. The experience felt like it was a place in need of a renovation, but it was serviceable and clean enough. After exploring the city and looking at comparable places to stay for reference, it was worth every penny. It is not the Ritz, but it has the essentials.

Partner

8/10

Excellent

11 Dec 2023

Eileen

Comfortable stay

Leisure

2/10

Poor

19 Nov 2023

Nury

It was bad! It used to be a beautiful place years ago. Not anymore. Landscape is not taking care of. I got mosquito bites. There were spider webs in my room and I saw one🕸️on the shower towels. Service was poor. I tried to get another room and was told the hotel was full which I didn’t believe. It looked empty instead. Their policy won’t accept cancellations so you will loose your money. Staff was ok. Not so welcoming and accommodating. The bathroom smelled bad. Water didn’t drain well in the shower. The toilet had a brown stain. It looked gross and dirty. The wood floors made a creaking noise when you walk around the room. I stayed there for two nights and couldn’t wait to get out of there! Do not stayed at this place and save yourself a terrible experience!

Self

8/10

Excellent

02 Nov 2023

cliff

The hotel setting is unique which I liked but my wife was not satisfied with the housekeeping in detail

Business Partner

10/10

Exceptional

01 Oct 2023

Suseth

Excelent service!!

4/10

Poor

17 Aug 2023

marlenda

Cheap hotel, no a/c, dirty...

Leisure Family

6/10

Pleasant

17 Aug 2023

Juanita

Beautiful structure!
Convenient location; easy access to business area.

Leisure Family

4/10

Poor

26 Jul 2023

Javier

Did not get the room with 2 beds as reserved. No AC. Rooms are old and outdated. Poor lighting in and aro the hotel.

8/10

Excellent

09 Jul 2023

Reynaldo

I like the layout- it’s unique in that the doors to the rooms are not facing each other.
There’s some sort of nightclub nearby that was playing loud music until 2 in the morning.

Leisure Self

8/10

Excellent

01 May 2023

Pamela

A little way out of downtown San Jose but walkable. Big room and large bathroom although there was a bit of mould on the very high ceiling it was otherwise clean. Traditional breakfast was included. Was very quiet and right next door to a large Starbucks and close to large supermarket

Leisure Self

4/10

Poor

20 Mar 2023

Edgar

Better options available...

Well, the location was good...

Self

4/10

Poor

19 Mar 2023

Mahdi

Shower not working properly and too much insects in the room and communication very poor

Leisure Self

10/10

Exceptional

13 Mar 2023

Zachary

I like the old-fashioned feel of the hotel and how it integrated plants into the space.

6/10

Pleasant

22 Nov 2022

Nicole

It is understaffed, so breakfast is available only in a one-hour window, and they ran out of coffee! Lovely landscaping on a quiet street.

Business_and_leisure Family

8/10

Excellent

12 Jul 2022

SARA

For a one night cheaper stay in San Jose, it is a nice enough hotel. The location is good, next door to a Starbucks (for the real stuff you have to go to a plantation), there is a grocery store (Auto Mercado), and a few restaurants, all within walking distance.

Business_and_leisure Self

6/10

Pleasant

08 Jul 2022

cinthya

it was UNCLEAN

Business_and_leisure Family

8/10

Excellent

23 Jun 2022

dennis

Beautiful period boutique hotel

Had a great experience. The room and bathroom were great, and I had a private enclave out the back door. Which was really great.
I was able to walk to the museums and downtown stores easily from here.
My only negative was that there was accumulated dust on one of the bedside tables, I didn’t mind it, but it would have bugged some people.

Self

10/10

Exceptional

26 May 2022

robbyn

Excellent staff- lovely hotel

Leisure Friends

10/10

Exceptional

24 Apr 2022

mohamed

I liked the location, the green trees around the hotel I liked most. The staff was friendly and helpful, the breakfast was not a big hit.

Business_and_leisure Self

4/10

Poor

27 Mar 2022

Shannon

We stayed here 6 or 7 years ago. We loved the location and service at that time.

We were disappointed in this stay. The hotel does not appear to have kept up it’s maintenance. Our room was musty and had mold in the bathroom. The staff were not nearly as welcoming or helpful as last time.
The breakfast was not as good as last time too. We will be looking for a different place to stay, next time we are in San Jose.

Leisure Partner

4/10

Poor

13 Mar 2022

Bruce

I believe I reserved one of their best rooms. It was decent. There was a very nice small balcony with a nice view. It had not been cleaned well in quite some time. The free breakfast was very good. Here is the reason that I would never return to this hotel. There is a front gate that is always locked. Guests do not have a key. They rely on a staff member to open and close it. At best you have to wait several minutes for someone to answer a bell and allow you to enter. We were told we had to return by midnight to gain entrance to our room. Midnight curfew like we were in high school. But more importantly there is no obvious second means of egress in case of a fire. If the surly young man who opens and closes the door at night is incapacitated you would be trapped inside the hotel.

Leisure Partner

10/10

Exceptional

10 Mar 2022

Robert

Nice Hotel

The hotel is nice, well kept, surrounded by plant life. The hotel, unfortunate for them, had very few guests. They have a nice dining room, but at this time do not serve dinner. The room I chose had a little patio attached to the room. There was very little traffic noise while sitting on the patio. The room was spotless, nice, and comfortable. The only issue was that because they are a small hotel the entrance is locked and the staff has to be handy to open the door. The same with parking, the small lot is gated and the staff needed to open it. This was kind of an issue, as my girlfriend got an emergency call and had to leave around midnight, and it took awhile for the attendant to wake up and come out to open the parking gate. There are several restaurant/bars within walking distance, and the San Pedro mall is about 3/4 mile away. We liked the hotel and will stay there again.

Partner

6/10

Pleasant

31 Jan 2022

Ricky

A solid 2 1/2 star. Property could use some maintenance. Room smelled musty, wood floor creaks, AC unit leaks, no window screens so bugs enter when windows are open. No breakfast options…you get scrambled eggs, rice and beans. No Mountain View…all you see is overgrowth from the property.

Leisure Partner

6/10

Pleasant

25 Jan 2022

Thomas

Nice Location, Friendly Staff First Night Only

The Hotel is in a nice location. The free parking is secure and the grounds of the hotel are very nice. The staff was friendly the first night and next morning the made to order breakfast was very nice. The second night the front desk person was not very helpful. We went out for a drink that night and got back at 11 PM. He was clearly annoyed that he had to let us back onto the property. He was also cold the next morning at breakfast. Although we had new sheets and towels, the bathroom was not thoroughly cleaned.

Friends_and_family Family

6/10

Pleasant

24 Jan 2022

Verified traveler

Not the best, but OK

Hotel was OK, not the best I have stayed at in San José at this price range. Tattooed teenager at reception with an attitude. Passageways and entrances all locked, have to wait for someone to come to let one pass. Room was large, but spartan. Breakfast was so-so

Business

8/10

Excellent

17 Jan 2022

Victor

The staff, very nice and hard working people

Leisure Self

10/10

Exceptional

13 Jan 2022

Steven

Awesome hotel

Great place -huge and very secure. Exceptionally clean and very comfortable. Highly recommended.

Self

6/10

Pleasant

06 Dec 2021

Matthew

Service was not great with a couple of additional charges. However, the room was clean, spacious and the bed comfortable.

Self

8/10

Excellent

29 Sep 2021

Ezequiel

Nice hotel, beautiful style.

Business Self

8/10

Excellent

15 Sep 2021

Michael

Hotel Le Bergerac

I thoroughly enjoyed my stay at Hotel Le Bergerac. The room was massive, had a walk in closet, luxurious bathroom and lovely patio. The hotel is a little old but this adds a certain charm. It is impossible to find rooms of this size elsewhere. The room was well ordered and clean but could do with a lick of paint. It is walking distance to Escalante where there are great bars, restaurants and coffee shops. Would recommend.

Self

10/10

Exceptional

03 Jun 2021

Lee-Ann

Central oasis and home from home.

Our stay was great! The staff were all fabulous and extremely helpful despite the language barrier. Very clean, comfortable and a little oasis in the city.

Friends_and_family Family

8/10

Excellent

21 Mar 2021

Verified traveler

The gardens were beautiful and staff excellent. We didn't have a hair dryer; thought could have used a few more bath towels as they were small. A small silver bug was found on the pillow case and our room had a strange smell unsure whether gardens or insect spray.

Leisure Partner

4/10

Poor

13 Mar 2021

Tony

Dissatisfaction

Reservation of 4 nights was for king but was Put in double room. No English on television. Restaurant only opened for breakfast. Desk clerk was cook and server. No toilet paper. Left after first night.

Self

10/10

Exceptional

05 Mar 2021

Verified traveler

Alright I’m going to tell you all something— this is simply the best bang for your buck in SJ. Don’t let the no A/C scare you, it’s located where the breeze makes it just as good as any A/C would. The cleaning lady is so nice and does wonders. Got to meet the owner and his son. Watch out the little man has a mean left (cutest kid alive). This place is a gem.

Leisure Self

2/10

Poor

18 Mar 2020

Verified traveler

Stayed here for 6 days due to proximity to my daughter and son's universities nearby. Hotel is not necessarily close to downtown, however, if you're in town to see touristy sights... Alicia, who was cook and house keeping, was great. Leo, at the front desk, however, was a reason not to come back to the hotel. Not friendly and when the hotel appeared to be affected by the Coronavirus, as there were no guests, it seems they were trying ways to make money. My daughter visited for breakfast. As she sat down at the table, they brought her a plate, which she ask for nor eat, yet they charged us $5 for it, for a plate of scrambled eggs and rice, and didn't learn about this charge until check out when we were in a hurry. $5 is not a lot, but it was the principal, and Leo become very aggressive and combative about this. If they are so desperate to make $5, imagine what else they are willing to do. Proceed with caution/

Friends_and_family Family

4/10

Poor

02 Mar 2020

Pablo

No recomendable, servicio deficiente

Business

10/10

Exceptional

29 Jan 2020

Brenda

Wonderful service, great check in.

Friends_and_family Friends

4/10

Poor

01 Dec 2019

Mary

Unkempt outside, large leaves slaps your face approaching front gate, uneven tiles in hallways, no elevator, small stool in toilet area had rusty legs...

Friends_and_family Family

6/10

Pleasant

27 Oct 2019

Verified traveler

It could be improved

Business

6/10

Pleasant

11 Aug 2019

Verified traveler

Nice and clean, no A/C, but it was ok. Breakfast was good, staff was very helpfull and nice.

Leisure

4/10

Poor

21 Apr 2019

Verified traveler

It is a nice old building near downtown San Jose. Furniture and accommodation are dated, staff are nice and good intended but not professional.

Leisure Self

10/10

Exceptional

01 Apr 2019

Verified traveler

There are many wonderful things to share about this hotel, where to begin! We arrived in the evening and were greeting by the front desk staff. After check in, he escorted us to the secure parking lot and helped us back in the car, making sure we had easy access in/out of the lot. The hotel itself is adorable, curated patio gardens and sitting areas with lovely views of the valley. The location was wonderful - one block off the main road, far enough away from downtown San Jose to be quiet, but close enough (for us) to walk, a number of coffee houses, bars, and restaurants nearby. But we didn't go beyond the hotel restaurant as the service and food were exceptional. They make their own pasta in house and it was absolutely fantastic. A wonderful hotel - we felt right at home.

Leisure Family

8/10

Excellent

22 Mar 2019

Verified traveler

Friendly staff and very good breakfast. The room was nice but had some ants.

Leisure Partner

6/10

Pleasant

05 Mar 2019

Verified traveler

Very old property. Shower heads look like hose heads.
Location - good 25 minutes away from downtown centre. Too far to walk in my opinion.
ONLY saving grace is how nice the staff are. But I definitely wouldn’t recommend the hotel at all.

Leisure Self

10/10

Exceptional

13 Feb 2019

Verified traveler

We had a lovely stay at this great location near the Escalante neighborhood that bustles with young people in and out of the brewpubs and restaurants. There is a Fresh Market nearby as well. The attached bar/restaurant was a great place to grab an Imperial beer and watch a soccer match. Also an easy walk to downtown attractions. The staff was so helpful and friendly even helping my husband find his lost sunglasses. An excellent value for the price.

8/10

Excellent

27 Jan 2019

Marilee

Great personalized service

Fun to stay in historic French influenced house. The food was excellent at the restaurant and the staff are very accommodating. We had to leave before breakfast for an early Shuttle and they served us early before opening.

Partner

2/10

Poor

18 Nov 2018

Adolfo

Bad option

Cockroaches in the room, noisy cealing during the nigth, weird restaurant service (no idea of the menú), very bad wi fi connection

Partner

8/10

Excellent

13 Nov 2018

Mariam

Convenient location and professional staff. Walking distance to shopping mall and local restaurants.

2/10

Poor

02 Sep 2018

Verified traveler

This is a hostel. Beds are broken, washrooms are gross.

8/10

Excellent

31 Aug 2018

David

Decent hotel within walking distance of downtown

Decent hotel, about a fifteen minute walk from downtown San Jose. There are bars, restaurants, and convenince stores a block or two away; and a Starbucks next door. The rooms are spacious and adequately clean. Some street noise from trucks and buses on the main road a block away. Hotel staff seems accommodating. Breakfast is mediocre. WiFi Internet access is fast.

4/10

Poor

17 Aug 2018

Craig

Well located, but old and run down. The internet is not reliable, the fridge in my room did not work, and although the staff tried to assist (some being very good, others being uninterested), their was not much improvement. Breakfast was also very slow.

I would not recommend this hotel.

8/10

Excellent

16 Aug 2018

Verified traveler

Good

Cleaning is standard but the people are so kind, polite and helpful. They make you feel as you are with family. They always want to feel you happy.

Family

2/10

Poor

06 Aug 2018

marie

We need to upgrade from a smelly dungeon to upstai

This hotel is in a dangerous area and i would never recommend this hotel to anyone especially a woman.

8/10

Excellent

05 Aug 2018

Verified traveler

We chose this hotel the day we landed in CR because it was more convenient to heading out to the Caribbean the following day & it would accommodate our family of 6 in one room. It’s an older but pretty hotel with beautiful grounds. We appreciated the in room coffee maker & enjoyed our coffee on the small balcony. Breakfast offerings are simple & ok, but free with stay so can’t complain there. Nice location in an area with shopping & restaurants you can easily walk to. We felt safe walking around in both day & night.

8/10

Excellent

24 Jul 2018

Michelle

Full breakfast options, beautiful garden.
Near foodie neighborhood-Escalante.
Quiet neighborhood with decent rooms (others in my group had nicer rooms)

8/10

Excellent

04 Jun 2018

Mike

Nice hotel!

8/10

Excellent

07 Apr 2018

Verified traveler

Nice hotel close to University

The hotel was fairly easy to locate and is close to the University of Costa Rica. Not a lot of parking available if you have a rental car. Our room was very spacious. We did have some difficulty with getting hot water for showers. There was not a breakfast included with the room cost, so we thought that we could just stop in at the Starbucks next door in the morning before hitting the road, however the Starbucks was not open early!

6/10

Pleasant

03 Apr 2018

Verified traveler

San Jose 1 night stay

Fine hotel and good location. Little old but nice. Only concern was strong odor of bug spray or some insecticide.

10/10

Exceptional

24 Feb 2018

Verified traveler

Quiet, beautiful hotel

Beautiful hotel with incredibly friendly staff. It's located in a very hip part of San Pedro - on the border of Los Yoses and Barrio Escalante - there's great restaurants/bars. Mike upgraded our room and was attentive to our needs.
Thank you to the entire staff for maintaining such a beautiful hotel.
Will definitely be back soon.

10/10

Exceptional

23 Feb 2018

Daniel Sapien

Excellent staff

Staff were friendly and very nice. Kitchen staff were tops. Hotel was old but very clean. It was about a 15 minute walk to the city center but that was ok by me because it was quite and safe where we were. I would stay there again.

8/10

Excellent

22 Jan 2018

Great deal on hotel near downtown

Nice, comfortable hotel in quiet neighborhood west of Downtown San Jose. Comfortable, in a residential area within walking distance of the city, and helpful staff. Well located with a perhaps a dozen varied and good quality restaurants within a couple of blocks. Two grocery stores within easy walk. Great deal overall.

6/10

Pleasant

16 Jan 2018

Verified traveler

Not bad.

No water for shower in am. But other than that, not so bad.

8/10

Excellent

11 Dec 2017

Verified traveler

Safe, clean, conveniently located, friendly staff.

Overall, good value for money. Breakfast ok but needs to be changed a bit each day.

8/10

Excellent

30 Oct 2017

Meaghan

Would stay again!

Staff was friendly, hotel was very cute! They gave us a great room with a private balcony with lots of foliage, we got in late around 8pm and front desk staff was still there and dinner went until 930. We were able to wash up before we went down for dinner, didn't feel rushed at all! Food was delicious and staff were great. I would stay here again!

Partner

10/10

Exceptional

10 Jul 2017

Harry

Nice boutique hotel

Close to some great restaurants on Calle 33. Easy to walk to museums and parks. Breakfast was horrible. Go up the street for a good location breakfast.

4/10

Poor

21 May 2017

Nelly

The hotel was not I expected.

Family

8/10

Excellent

02 May 2017

Verified traveler

Will not stay at that hotel again.

Room had no A/C and the toilet had a defective flap and was running all night. It was difficult to get a good night's sleep. Hotel was located in an area with no restaurants in close proximity.

Family

10/10

Exceptional

01 Mar 2017

Verified traveler

Charming hotel

Loved the atmosphere in this hotel. Had a room with a patio surrounded by plants. Had to leave hotel early and were served coffee and toast. Would return to this spot, were we to return to San Jose.

8/10

Excellent

24 Feb 2017

Barbara

Safe, nice hotel close to museums and shopping.

I had a very pleasant stay at Hotel Le bergerac. Very friendly staff. It is located in a safe, quiet neighborhood. It isn't in a busy area, but, a short car ride to museums, multi-plazas and Veritas University.

8/10

Excellent

23 Feb 2017

Martin

Solid, but need better wifi

I have stayed at this hotel before and liked it. There were a few changes since I last stayed here due to a change of owner. I was disappointed to find that the restaurant and bar, which has a nice interior patio, was closed except for breakfasts. But I was told that this was temporary, as the new owners had to get new permits and that this would take a couple of months. The staff was extremely friendly and accommodating. I had a very nice large room with wooden floors and a small private patio. Although it was not air conditioned, it had a fan and was very comfortable even on hot days. The wifi connection was very slow and a bit frustrating, and the phone in the room did not work (but who needs that these days). Over all ok. The key for me was the wifi. I hope they improve that. A coffee/tea maker in the room would also be nice.

4/10

Poor

07 Feb 2017

Eamon

Almost a win.

I really wanted to like this hotel. The location seems good, the price is reasonable, but I can't get past three big things. One, the room door was loose in the jamb and would knock throughout the night and day if there was any wind. Two, the trains run just a block away and lay on the horn as they enter the roadway starting around four in the morning. Three, the food service was super disappointing. Assuming you get service, the breakfast options are Gallo Pinto, omelette, or pancakes. I ordered an omelette once. It was sadder than something you'd get at a motel 6 buffet. It really just scrambled eggs loosely wrapped around some chopped tomatoes and onions. If there was any cheese, I couldn't taste it. The hostess poured one cup of coffee and never came back. Nowhere was there self serve coffee, either. The omelette was served with dry white toast, no spreads available. The Gallo Pinto was marvelous. Order that. I wanted to try other meals that they advertised, but I never saw the dining room open past breakfast. My room had a \"patio\" that was almost nice if it weren't for the fact that a ten foot cement wall was six feet from the French doors. All in all, it could be a very relaxing urban hotel for a couple that has no intention of eating in. The rooms are spacious and beautiful, but the amenities are very much lacking.

10/10

Exceptional

01 Feb 2017

Sophia

Basic but all you need

I had a late check in, and the night reception staff was humorous and welcome, quite appreciated after a long journey!

The breakfast was simple but satisfying. The rooms were clean and comfortable, though a bit dated.

The hotel is easy walking distance to bars and nightlife.

6/10

Pleasant

02 Jan 2017

Verified traveler

Beautiful old hotel. Great staff. However this hotel needs updating. Frayed edges on the sheets and pillowcases..... little ant clusters in bathroom....no flushing of toilet paper down toilet.....open wastebasket for toilet paper...

Partner

6/10

Pleasant

27 Dec 2016

Verified traveler

Outside tropical gardens and flowers were nice. Although there is no AC, the abundant plants and ceiling fan never made you miss not having AC.

10/10

Exceptional

19 Nov 2016

Timothy

Very clean and the staff was very helpful

Great place to stay and relax.

Family

6/10

Pleasant

14 Nov 2016

Jenny

Suitable hotel

Some of the staff were Ok and willing to assist. We had no hot water to start with although we were told to run the hot tap for 5 minutes. When we advised reception that there was still no hot water, we were told that our room didn't have hot water! This was later fixed!
The hotel was what we would expect on our budget tour.

2/10

Poor

03 Sep 2016

Darryl

Shady Management. Stay away!

The hotel is disreputable. They denied me accommodation even though I presented them with a print out of the confirmation email. I booked a room at another hotel.

Family