Name: Westwood Lodge
Address: State Highway 6, Franz Josef, NZ

10/10

Exceptional

05 Apr 2026

USHMA GUNVANTBHAI

Beautiful property
Lovely breakfast catered for our vegetarian dietary requirements. Friendly staff and huge room.

Partner

8/10

Excellent

02 Apr 2026

Corinne

Nice lodge with a log cabin feel. The decor is dated but very well maintained. Enjoyed our little deck out back with a view of the mountains.

Partner

10/10

Exceptional

31 Mar 2026

April

Great location, wonderful lodge accommodation with amazing views. The staff were so friendly and very helpful. Definitely would recommend.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

mabel

Accommodations were excellent- clean, comfortable bed and lots of space.

Friends

4/10

Poor

05 Mar 2026

yen

Pretty dark room. A desk with no light around. A sofa with no light...in fact only two ceiling spotlights in wrong direction. TV was very small in big room...like PC monitor. Bathroom was, however, spacious. Lodge for breakfast was very nice. Breakfast itself was skimpy. Staff was friendly and supportive. Safe 20 min walk to village.

Partner

10/10

Exceptional

04 Feb 2026

Manisha

Nice and clean room - Great location - definitely will recommend to friends & family

6/10

Pleasant

04 Jan 2026

Ivette

The room smells. I have to spend $ 25 (US) on an air freshener. The maid never changed our sheets or picked up the trash. I won't stay here again.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Laura

We had a lovely stay at the Westwood Lodge on the 22nd - 24th December. The lodge was huge, spotless, and very cosy with the log timber walls, very alpine!

We were greeted by a super friendly hostess who was warm and welcoming and gave brilliant recommendations. We were also pleasantly surprised by the complimentary breakfast we received which was delicious!! Hot fresh eggs and all the usual continental sides and additions. The breakfast team also provided really wonderful service.

The hotel was located on beautiful grounds with sweeping Mountain View’s and the common room with a fire place and an impressive snooker table was a great addition.

Thank you so much for a wonderful stay and merry Christmas!

Leisure Partner

10/10

Exceptional

12 Dec 2025

Patrick T

The room was spotless and the manager fixed us a care package for the road as we had to leave at 6:00 am. It was a nice breakfast. Very quiet too

Partner

10/10

Exceptional

05 Dec 2025

George

Spacious, spotless and well equipped ! Enjoying the view of the outdoors from their cozy, common area with fireplace added to the experience. Staff was courteous and breakfast was complete. Great choice for a visit to Franz Josef.

Partner

6/10

Pleasant

12 Nov 2025

Dave

Room was dark and stinky. Smelled like they poured Lysol everywhere. Walk in shower was a mess and because there was no door, water sprayed everywhere. Also faucets from the sinks in the bathroom had virtually no water pressure. Pillows were beyond awful

10/10

Exceptional

25 Oct 2025

Julia

Very nice place. We enjoyed our stay and would recommend

Leisure Partner

10/10

Exceptional

08 Oct 2025

John

Great place very friendly welcome.

Partner

6/10

Pleasant

26 Mar 2025

Alan

The room was nice, but the hotel is more than one mile out of town. There is no restaurant on site except for breakfast. Breakfast was fine but nothing special.

Leisure Partner

6/10

Pleasant

24 Mar 2025

Vicky

The young Filipino woman at the hotel’s reception desk is delightful and helpful! She’s what we liked best about the property! We also liked that it was just $25 NZD to have our wash done! Breakfast at hotel was mediocre at best. Room had terrible lighting and was in need of refurbihing.

Leisure Partner

10/10

Exceptional

16 Mar 2025

John

Very unique, serene place to to stay. The staff was excellent. Everything we hoped it would be.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Debbie

A little more expensive but worth it

Fantastic host, very friendly and gave us great suggestions of where to go and where to eat. Accomodation slightly out of town but peaceful. Huge bedroom. Breakfast was delicious. Only thing i think could be improved was the tv only had 4 channels and two of those were sport but there were dvds (although very old titles) that could be borrowed from the lounge. Would definitely stay here again.

Partner

4/10

Poor

27 Jan 2025

Mark

We booked the Grand Suite with mountain view and regretted it. The view was foliage and a garden!
The room was dark, tired and smelly! We downgraded to a mountain view standard room which did have a mountain view! Obviously no refund!
The hotel was being run by one member of staff who worked incredibly hard but this clearly meant a lower level of service. Breakfast was only served from 8-9am and had be to ordered the previous evening. Dirty breakfast dishes had to cleared by guests and placed in a plastic crate like a hostel!
The rooms were only serviced on request with a £2.50 donation to local charity if you didnt have the room made up!
Overall very poor and definitely not worth anywhere near the £500 we paid for 2 nights! Would never return and would advise you to select any of the other numerous places to stay in Franz Josef!

Leisure Partner

10/10

Exceptional

18 Jan 2025

Susan

Quiet, peaceful, comfortable stay.

The hotel was very comfortable and clean and very close to the town while providing a quiet respite from the busier touristy area. The manager who greeted us was warm, welcoming and accommodating. Breakfast was basic but sufficient.

Partner

10/10

Exceptional

05 Jan 2025

miriam

Wonderful welcoming staff.

Family

10/10

Exceptional

20 Dec 2024

Jonathan

Great option for Franz Josef. Very large, comfortable rooms and a nice breakfast included. The owner is extremely helpful and friendly. Highly recommend.

Leisure Family

10/10

Exceptional

04 Nov 2024

Justin

The perfect place to stay in Franz-Josef! It's far enough away from the heliport that you aren't constantly disturbed by the noise, but still close enough to town that you can easily get to everything important quickly. Audrey was super friendly and pointed out all the best food spots and other helpful locations. The breakfast was perfect for a quick start before the day's adventures and the room was very spacious and comfortable.

Leisure Partner

10/10

Exceptional

17 Apr 2024

Ronald

peaceful

Leisure

10/10

Exceptional

28 Mar 2024

Kevin

The property is a outdoorsy lodge style with log walls and a nice fireplace always running in the main lodge. The rooms were relatively large, each with a patio and balcony and a private sliding glass door. I stayed in the main lodge, which was nice, but there are also cabins.

The staff was attentive, breakfast was good ( a full English breakfast with all the trimmings), as well as fruit, juices, yogurt and pastries. The hotel is about 2 km from the main village.

I'd stay there again, I was there for 2 nights.

Leisure Self

10/10

Exceptional

11 Mar 2024

Lora

Beautiful Setting, Near Town

Lovely setting, enjoyed the fireplace at the end of the day. Audrey, who checked us in & provided our breakfast, was very helpful & friendly. Situated nicely on the edge of town.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2024

Verified traveler

Relaxing and charming place

Despite the stormy weather, we had a great time around the fireplace. Breakfast was good. Room and bathroom are spacious, very clean. We stayed only one night; I wish We has more time to stay.

Partner

8/10

Excellent

25 Feb 2024

Andrew

One night stopover, nice room just a bit soleless

Stayed at the Lodge for one night as doing a heli hike next morning . The room was large, comfortable with a good sized bathroom and the best bit - a rolled top bath. There was a good selection of toiletries. We saw a lady on arrival who give us access to our room but saw no other staff about until we left the next morning. The TV was not working on arrival, found the aerial was not connected, after connecting there still were not any channels ??? The lodge did have some DVD’s on site so watched one of those instead
The hotel is a short drive from the town and it’s attractions, unfortunately the breakfast didn’t start until 7am and we had to leave early. There was no one on site to get it early for us, so we had to make breakfast in our room - there was some crockery but only 1 bowl and spoon . We are travelling all over New Zealand and found the lodge to be the most expensive stay with the least service unfortunately which was a shame as a nice place.

Partner

6/10

Pleasant

25 Feb 2024

Marjolein

Location was convenient. Nice communal sitting area with fire and snooker table and selection of dvds you could borrow.
We had a large suite, it was quiet if a little dated with drafty windows and it needed a new mattress as was very soft and roll together!
Breakfast was included with modest buffet selection of food plus choice of cooked egg.

Leisure Partner

6/10

Pleasant

21 Feb 2024

Verified traveler

Great lodge. Poor breakfast

This is not a traditional NZ B&B. This is run by an Asian family who were charming - when you saw them. Great room, bath and location. The breakfast was poor. Most of it out of a packet. Cheap yoghurt, pre sliced bread. Only thing freshly cooked were eggs, that just appeared on a white plate on their own so widely unappealing in terms of presentation. . Help yourself to anything else you want. Reminded you of a US Holiday Inn budget or UK Travelodge. Cereal all had sulphates. If this is your first stop, it does not reflect NZ B&Bs. We had been offered delicious homemade sourdough, organic cereal, freshly made breakfast to order before this. Tables were not layed and you were expected to clear your own plate as if in a MacDonald’s. Let themselves down over breakfast as the location is amazing.

Partner

8/10

Excellent

16 Feb 2024

Colin

Made very welcome.
Spacious room and excellent bathroom.
Good breakfast
Friendly and helpful staff.
A little way out of town

Leisure Partner

8/10

Excellent

27 Jan 2024

Ying

Nice view

Leisure Partner

10/10

Exceptional

05 Jan 2024

Michael

Nice breakfast available, staff very helpful and nice room.

Leisure Partner

10/10

Exceptional

01 Jan 2024

Albert

Wonderful stay!

A marvelous hotel! Comfortable, even luxurious, and close to town without being caught up in the hustle and bustle of New Year’s Eve. Lounge area is very nice and breakfast was good. Only issue at all was that the WiFi connection was at best inconsistent, but for us that was a very small matter! A great stay!

Partner

10/10

Exceptional

31 Dec 2023

Patty

Spacious room, comfortable bed, nice breakfast. Friendly, attentive staff.

Leisure Family

8/10

Excellent

24 Dec 2023

Lewis

Everything was fine

Partner

10/10

Exceptional

26 Nov 2023

ernst

Great.

Leisure Partner

8/10

Excellent

01 May 2023

Sallie

Upon check in we were greeted by Alex. He was super helpful with what walks to take, what restaurants etc. Very cute, cozy place with super view! Only issue is with the strong musty smell and the shower was odd. Two glass walls and no door so floor got very wet and slippery. Need grab bars in shower. The tub was awesome for a warm soak after long days hiking in the rain! Breakfast was very nice. Cleaning staff hung up our dirty towels, but Alex gave us clean ones after asking. Nice towel warmer also.

Leisure Partner

8/10

Excellent

25 Feb 2023

Verified traveler

Very pleasant large room.
Staff excellent

Partner

10/10

Exceptional

23 Feb 2023

gordon

Excellent facility. Big clean room. Helpful staff

Leisure Partner

10/10

Exceptional

13 Feb 2023

Gabriela

It looks very new and high standard. It was very comfortable, beautiful spacious bathrooms. I was happy to find a place with such high level of comfort in the middle of nowhere. Didnt try the breakfast.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Charles

The room, staff, and property overall were great. The only thing I hope it has was air conditioning in the rooms and in the common eating area

Leisure Partner

10/10

Exceptional

08 Jan 2023

Kurt

Excellent, excellent, excellent. Wake up on clear morning to a brilliant view of the Franz Joseph glacier while you enjoy breakfast. The sign out front of the lodge says premium B&B and I agree that the services were tip top but the price was not.

Leisure Partner

10/10

Exceptional

13 Nov 2022

Robert

Clean, quiet, spacieus

Leisure Family

10/10

Exceptional

19 Oct 2022

Shi-Ling

Beautifully furnished property with authentic alpine feel, relaxing guest lounge and friendly staff. Ashley was excellent, we would highly recommend this property to anyone.

Leisure Family

10/10

Exceptional

04 Oct 2022

Xiaomin

Beautiful view of the mountains

Leisure Partner

4/10

Poor

23 Apr 2022

Lynn

Facilities

Very disappointed there was no restaurant or bar as advertised. This was the reason we chose to stay and pay a premium. Felt we were conned on this

Partner

6/10

Pleasant

21 Jan 2022

Silomani

Beautiful views of mountains. Good location to Franz Josef glacier.

Leisure Partner

8/10

Excellent

09 Jan 2022

cj

Simply good

kind, reasonable price and clean.

Partner

10/10

Exceptional

22 Sep 2021

Keith

First on the left as you drive in from the north. Situated in Bush setting. Nice big bed, warm, large bathroom and excellent facilities.

Leisure Partner

10/10

Exceptional

22 Apr 2021

Verified traveler

Love a quiet place to rest. Search no further. This is a beautiful place. Very helpful owner. Top quality NZ made toiletries and I am going to the indicated website to buy more for my own use at home.

Leisure Partner

10/10

Exceptional

20 Feb 2021

Verified traveler

Location was just outside the township so it was very quiet but still accessible. Great host and recommendations on what to do and see. It’s a shame there weren’t more guests. Hope tourism recovers for the region soon.

Leisure Partner

10/10

Exceptional

13 Jan 2021

Lloyd&Reiko

Stay at Westwood Lodge was excellent. Nice warm interior, comfortable bed and amenities provided were good quality. Felt very welcomed. Highly recommend to anyone.

Leisure Partner

10/10

Exceptional

16 Oct 2020

Hunnifords

Very welcoming and helpful. Room was lovely, spacious, clean and super comfy bed. Would definitely stay there again

Leisure Partner

10/10

Exceptional

15 Apr 2020

Lesa M.

New Zealand 2020

Wonderful accommodations. Great location great breakfast.

10/10

Exceptional

17 Mar 2020

Verified traveler

The location is perfect for visiting this area. The Lodge is a beautiful place to stay, one night was not enough !!!

Leisure Partner

10/10

Exceptional

23 Jan 2020

Verified traveler

Beautiful lodge, great rooms, lovely breakfast and friendly hosts!

Leisure Partner

8/10

Excellent

19 Jan 2020

Rosemary & Paul P.

It’s the little things that add up!

Great location and property just less than I minutes drive from the main strip. The service was thoughtful and therefore, just great! Little things like a mildly heated room, daily fruit and coffee/tea with two choices (yes - not just one but two choices) of milk, cookies, umbrellas, and attentive staff who ensure that your every need is taken cared of. All in all just a great stay.

So why not 5 stars? It would have been except for but just one thing... The only improvement I’d recommend is for a WIFI booster. The signal is very weak and therefore, if you are editing at night to upload your great adventures, this is not the place to do it!

6/10

Pleasant

03 Jan 2020

William

Poor value

1, No shower curtains=the floor gets wet. I slipped and hit my head and shoulder on the door jam, It is so easy to install a curtain or screen across the shower
2. Ventilation is poor as there are 3 ventilation points, viz the bathroom window which opens into the outside walkway; the back door which opens into the garden; the window beside the gack door which has a fly screen.
As the back window is the only opening with a flyscreen. it is the only ventilation point with protection from sandflies. Because of securities reasons, we can only leave the bathroom window open.
There is no aircondition for ventilation.
We were bitten by sandflies
3. The place is in need of refurbishment.
4. The breakfast was adequate. Having said that, the chef was very friendly and she was the highlight of the stay
5. Value for money.it is really poor. We paid $772.32 for 2 nights.
We won't put this place in our must stay list

Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

Great property, very nice spacious rooms, nice service

10/10

Exceptional

03 Dec 2019

Verified traveler

All great and strongly recommended. Owner is super nice, room is clean and comfortable, breakfast is super.

Leisure Family

8/10

Excellent

16 Oct 2019

Verified traveler

Cabin feel close to town & very friendly staff, clean & very informative with places to go and see

Leisure Partner

10/10

Exceptional

26 Sep 2019

Verified traveler

Westwood Lodge was fantastic! The room was very large and very clean. We had fruit and homemade cookies in our room upon arrival. The breakfast was fabulous too. There are 2 sweet labradoodles that greet you when you walk into the reception area. Kaz is a great manager and runs a first class hotel.

Leisure Partner

10/10

Exceptional

15 May 2019

Barbara

Just lovely wishing we stayed longer

Very spacious room
Nice view
Excellent location
Warm inviting communal room with great fireplace.
Breakfast was perfect

Friends

8/10

Excellent

30 Apr 2019

Verified traveler

Quiet location, spacious room, bathroom and lodge great room spectacular view.

Business_and_leisure Family

8/10

Excellent

25 Apr 2019

Verified traveler

Very friendly host who was very passionate about the west coast. Room was very nice and well appointed

Leisure Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

It was like being a guest in someone’s beautiful home. All you could possibly ask for in a hotel. Our host was incredible. Our breakfasts superb! We would stay there again! A+

Leisure

10/10

Exceptional

14 Mar 2019

Verified traveler

The location was outside of town which we did not like
The parking spaces were too small
The facilities were excellent
The continental breakfast was also outstanding

Leisure Partner

8/10

Excellent

21 Feb 2019

David

Good rooms and a great breakfast

Partner

10/10

Exceptional

21 Feb 2019

Verified traveler

Comfortable cottage with glacier views from a beautiful garden

Leisure Friends

10/10

Exceptional

11 Jan 2019

Verified traveler

The rooms were large and comfortable.parking right outside the room. Close to Franz Josef. 15 minute walk, 3 minute drive. Breakfast was very good. Coffee and tea in room. Wifi and TV

Leisure Partner

10/10

Exceptional

07 Jan 2019

Kathryn

Fantastic accommodation and experience. Our room provided indoor and outdoor sitting areas. The bed was very comfortable. The tea and coffee amenities and cookies were terrific. This lodge is beautifully built and furnished. The grounds are a delight. Kaz the owner is a wonderful host and provides excellent dining advice and walking advice. She liaises with restaurants and helicopter services on your behalf. The breakfast is superb and one to be savoured. The two house labradoodles, Benson and Zak wander around and make you feel right at home. Wish we stayed longer. Would come back in a flash.

10/10

Exceptional

29 Dec 2018

Verified traveler

Very nice and clean, comfortable, helpful staff. Thank you🌷🤓

10/10

Exceptional

30 Nov 2018

Verified traveler

The outside is simple. The inside is pretty awesome. The rooms are huge. Lobby is beautiful. Breakfast was great. Very clean and well kept. I highly recommend this place.

8/10

Excellent

24 Nov 2018

Verified traveler

Modern and spacious accommodations with a very natural feel. It rained constantly during our stay, so the views through the trees to the mountains were muted in the few instances they were available. Helpful and friendly hosts.

Partner

10/10

Exceptional

18 Nov 2018

Verified traveler

Every about this lodge is excellent.
Only very small problem was that internet is restricted to two devices. Otherwise perfect, would definitely go again and recommend.