Name: Scenic Hotel Franz Josef Glacier
Address: 36 Main Road, Franz Josef Glacier, 7856, NZ

8/10

Excellent

31 May 2026

Naomi

Clean room. Carpet a bit tired. Poor ventilation in bathroom was an unfortunate disadvantage. Staff excellent. Breakfast very good too.

Family_with_children

4/10

Poor

29 May 2026

Darcy

The bed and pillows are absolutely terrible. It’s also a motel that you have to walk outside and around the building to go into the lobby for breakfast. I think they offered dinner but no one was ever there for dinner. Breakfast was decent and all the hotels/motels in town are scenic.

Partner

10/10

Exceptional

20 May 2026

Jenny

Had a great stay. Staff were very friendly and helpful. Would definitely recommend

8/10

Excellent

15 May 2026

Sian

.

Self

8/10

Excellent

15 May 2026

Bryce

Good spot.

10/10

Exceptional

21 Apr 2026

Chris

Great room 611 , so had a great view facing towards Glacier Alps , any room around this number where have same view so would suggest asking for any of these rooms , close to restraurants , offstreet parking , great value , didnt do breakfast but am sure it was great also.

6/10

Pleasant

16 Apr 2026

Roy

Parking - very good
Check-in - excellent and helpful
Room readiness and cleanliness - very good
Bathroom + toiletries - good
Bed - poor with a hump in the middle
Pillows - good
Guest laundry - yes
In house restaurant - very good. Nice menu.
Locality - very close to town centre, restaurants, cafe’s, gas station
Summary - nice place to stay. Sadly the double bed had a hump in the middle which was a bit uncomfortable.
Overall - recommended!

Partner

10/10

Exceptional

15 Apr 2026

William

Breakfast was delicious, New Zealand needs to learn how to make a proper drink.

2/10

Poor

09 Apr 2026

Margaret

Oh I know I marked such a low score
I wasn’t able to stay I booked to stay as the site said distance close to mt cook
Only if you have a helicopter not if you are driving from lake tekapu
Ps I want able to cancel as my gps said 8 hrs

10/10

Exceptional

04 Apr 2026

Hakimuddin

Breakfast was really good and the staff were very friendly and helpful

Partner

10/10

Exceptional

02 Apr 2026

Carol

Large room with lovely bed linen - super comfy. Great view of the snow capped mountains from our balcony windows. Lovely glass dining room/restaurant offering spectacular views. Staff all very welcoming and positive.

Partner

8/10

Excellent

02 Apr 2026

John

Nice hotel/motel with good breakfast buffet. Very helpful gentleman at Front Desk gave us good restaurant recommendations for Te Anau.

Partner

8/10

Excellent

29 Mar 2026

James

It was a nice stay except the bed was not comfortable, unless I changed head to toe. They need to get new mattresses or flip them at least in our room.

Partner

6/10

Pleasant

10 Mar 2026

John

Booked based on photos of hotel with chilled bar area. Very surprised to find they do not open the bar area outside of restaurant hours. At 8.45 pm wanting a nightcap they told us to go to a local bar. May as well have stayed in one of the local motels or airbnb. Basically an expensive motel with a restaurant.

6/10

Pleasant

05 Mar 2026

robert

A standard Kiwi motel/hotel but far over priced for what the room offered. VERY small shower and single bed I could have rolled out of. The breakfast cost was excessive.

Partner

8/10

Excellent

03 Mar 2026

Susan

Clean room. Nice walks nearby. Excellent breakfast. Short drive to Glacier which was a lovely walk. Not much of a town more a strip of hotels and tourists spots but decent bars and restaurants. We loved Monsoon. Wouldn’t want to stay more than one night.

Family

10/10

Exceptional

15 Feb 2026

Ruby

Very comfortable. Staff is very helpful.

Leisure Friends

10/10

Exceptional

14 Feb 2026

conor

very good, thanks

Family

2/10

Poor

06 Feb 2026

Keith

Please remove this hotel from your list. Our room was very dirty, small, awkward, and old. It was the worst room we have been in the past 15 years. Don’t stay here

Leisure Partner

6/10

Pleasant

22 Jan 2026

Marianne

Fine stopover on a tour. Not overly impressed with Franz Josef, the food was terrible at a restaurant in town and it was too late for food at the hotel. More options would have been better.

Leisure Family

8/10

Excellent

20 Jan 2026

Rick

Had a good stay, no issues. Rooms are average due to age.

Leisure Family

8/10

Excellent

12 Jan 2026

Nikhil

Better then expected

6/10

Pleasant

11 Jan 2026

Gursher

Asked staff for bottle opener never cam back to room to give out. Overall standard of the property is not maintained well. No view from the rooms you could only see the road

Leisure

10/10

Exceptional

08 Jan 2026

Michael

Very friendly staff - helped me check in seamlessly and arranged for me to get dinner before the on-site restaurant closed. Great spot in Franz Josef. Room was nice. Only stayed 1 night as part of a 2 day tour.

Self

6/10

Pleasant

08 Jan 2026

Shailesh

For me, the amenities and cleanliness are about a basic 3-star level. The carpet had damp spots and wasn’t vacuumed thoroughly, and the comforter had some yellow stains. I’d recommend checking your room before settling in. On the positive side, the hotel staff were friendly and helpful.

6/10

Pleasant

01 Jan 2026

Sri

Expensive but rooms were sub par

Leisure Family

6/10

Pleasant

01 Jan 2026

Komalkirti

Good location and great restaurant

8/10

Excellent

30 Dec 2025

Yutaka

Yes, it was very good!

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Sam

Unbelievably outdated rooms with a strong mildew smell. Bathroom was close to that of an outhouse with shower that was barely usable. I cannot recommend staying somewhere else in the area more.

6/10

Pleasant

20 Dec 2025

Wen

The room is dark. Check out time is too early. Breakfast is horrible

Leisure Family

4/10

Poor

18 Dec 2025

Waldemar

Hotel is not even close to the standards I expected for the money I paid. I booked the stay few months back. Did not check the prices since but now they were almost half my booking cost. My fault but I don’t know how hotel can even ask for this kind of money. Shame and it feels like gauging. Learned my lessons.

Family

10/10

Exceptional

15 Dec 2025

Pramod

Initially our room bed wasn’t good but reception happily helped us to change the room. Operation manager was very nice and receptionist also understood the situation. Apart from the noise (obviously due to helicopters flying) everything was fine. Scenic hotel is upto my expectations due to such a great staff. I will go back for sure as my helicopter scenic trip got cancelled due to bad weather. Cheers

Leisure Partner

10/10

Exceptional

08 Dec 2025

michal

All good

4/10

Poor

01 Dec 2025

Adel

Old and Tired. Feels and looks like a roadside motel. I’m at a loss trying to understand how it gets so many good reviews. The room felt neglected. Blower heater that was noisy and hardly kept up. Shower stall was plastic. Felt like we were taken back to the 70’s and the whole place had seen a Reno in 50 years.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Michael Thomas

Was great

Leisure

10/10

Exceptional

21 Nov 2025

William

Lovely views of the mountains. Short walk to the helicopter operators. Good breakfast

Partner

10/10

Exceptional

18 Nov 2025

Erin

Room was surprisingly large and updated. LOVED the location and the beds were comfy. Had a great breakfast as well (and early for the early AM flights).

10/10

Exceptional

21 Oct 2025

Vanessa

Cosy accomodation and great location

Leisure Friends

6/10

Pleasant

02 Oct 2025

ABILASH

Room old fashioned
Location good

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Helene Charlotte

Très bon accueil, bel hôtel mais mauvaise nuit

L’accueil était excellent et les chambres super belles mais les lits sont trop mous. Il y avait aussi une odeur désagréable dans les couloirs qui s’est infiltrée en partie dans la chambre.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Nanda

Very well kept property with beautiful surroundings. Enjoyed the views all around. Room was clean. No elevator so had to take luggage up the stairs.

Leisure Family

10/10

Exceptional

22 Apr 2025

Peter

Magnificent views from apartments

8/10

Excellent

20 Apr 2025

Carlo Luis

Property was situated along the highway and main street, and rooms were spacious enough for 3 travellers. There’s parking on the property and street parking is easy as well.

Leisure Family

8/10

Excellent

14 Apr 2025

Peter

Everything is great except for the matresses. Tough on the back.

Leisure Partner

10/10

Exceptional

02 Apr 2025

John

Very country side feel hotel. Staffs and services are very friendly. Breakfast selections are nice. I notice that there is no air condition unit in the room.

Leisure Family

10/10

Exceptional

27 Mar 2025

JAIME

The location was great and the were really nice

Leisure

8/10

Excellent

23 Mar 2025

Janis

Recommended

Very central, clean and comfortable. Happy to recommend to anyone wanting a night or two in Franz Josef. Plenty of cafes and restaurants nearby.

Partner

2/10

Poor

17 Mar 2025

Mark

We had to change our stay and could only get a Standard room on rebooking. The rooms are in an older portion, even though the room was spotless. The bed was the most uncomfortable that I ever slept in. The mattress was completely worn out and should have been sent to the dump probably ten years ago. I have slept in thousands of beds over the last 45 years and this was by far the worst. They should be ashamed to rent this room.

Family

10/10

Exceptional

17 Mar 2025

Verified traveler

Great location, helpful staff.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2025

Susan

We stayed for one night Feb 2025 mainly to visit the Franz Josef glacier. Room was comfortable with tea/coffee making facilities. Parking was easy. Restaurants, coffee shops and supermarket within walking distance but the village itself it quite small.

6/10

Pleasant

16 Mar 2025

Verified traveler

Disappointed

Reception area very good, but accommodation very disappointing. Once I saw the accommodation I knew what it was going to be like. The standard rooms are small especially if you have 2 suitcases. All felt very rundown the carpets were dirty in room and in corridors (smelt like they are using shack and vac to cover up smells). The curtains had mould on them and the shower was small and cramped, as was the bathroom. All in all very disappointing, and not worth the money - glad we were only there 2 nights.

Partner

10/10

Exceptional

14 Mar 2025

Harry

A beautiful property with excellent dining room and bar

Leisure Partner

10/10

Exceptional

07 Mar 2025

Craig

Good property

Leisure Partner

8/10

Excellent

12 Feb 2025

Robert

The room was comfortable but the temperature was quite warm. There was no air conditioning. Staff was very friendly and helpful.

Leisure Friends

8/10

Excellent

06 Feb 2025

Euniece

Very nice place to refresh and recharge! Very helpful and kind staff too!!

Leisure Partner

8/10

Excellent

31 Jan 2025

Diana

A very good stay at the Scenic. Spacious, comfortable room with separste bedroom and sitting area, plus balcony. Very convenient location on the edge of town. Easy parking. Staff helpful. Very happy stay.

Leisure Partner

8/10

Excellent

17 Jan 2025

Mark

Nice Property

Friends

8/10

Excellent

15 Jan 2025

Leslie

Friendly staff

Leisure Partner

6/10

Pleasant

07 Jan 2025

Aarti

The rooms were not as we expected for the amount they charged

Leisure Family

8/10

Excellent

05 Jan 2025

nadine

Lovely property, excellent location, nice room, excellent shower and water pressure - restaurant overpriced, and considering price of buffet breaky would expect better than powered scrambled eggs….dining menu not kid friendly either sorry.

Leisure Family

8/10

Excellent

05 Jan 2025

Verified traveler

Great location

Great location but a few things need improving including the $6 room service fee and also the single bed in the room had a folded over mattress protector which made it much higher on one side and uncomfortable. Two of my group also had the same so this needs changing in all the rooms with a double and single bed!

Friends_and_family Friends

2/10

Poor

02 Jan 2025

Stephanie

GROSS!

Worst hotel I’ve ever stayed it’s. Stains on carpet, on sheets and bedspreads, bathrooms were disgusting and looked like they hadn’t been scrubbed in months. The entire building smells like and barn and NO air conditioning made it so much worse. It was such a sickning smell we literally left and did not even ask for a refund. We would have paid NOT to stay in this MOTEL (not hotel, looks nothing like pictures). If you don’t have another option, either camp out or sleep in your car! Either is better than this motel.

Partner

6/10

Pleasant

01 Jan 2025

Jonathan

Included dinner buffet was highly disorganized and of “cafeteria food” quality.

Leisure Family

4/10

Poor

29 Dec 2024

Megan

The hotel was very overpriced. Charged $100 for my son to stay in our room. Included dinner and breakfast but the food was very bad.

10/10

Exceptional

26 Dec 2024

Susan

Fabulous location to all amenities. Lovely and clean with professional cleaning team. Convenient for breakfast and dinner. Would recommend to all!!

Leisure Partner

10/10

Exceptional

25 Dec 2024

padmashri

Staff very friendly and professional. The chief cook Perumal went above and beyond to get us tasty homestyle Indian food.

Leisure Family_with_children

8/10

Excellent

08 Nov 2024

Russell

We only stayed in this hotel 1 night. We used the dinning facilities. which overall not bad. Other than that it was placed for sight seeing. we did a helicopter tour. the hotel was placed perfectly for this as meeting place was directly opposite hotel.

Leisure Friends

10/10

Exceptional

07 Nov 2024

Melisa

Enjoyed this property, we were only there one night. The bed for the King suite could use some improvement, otherwise a very nice room & property.

6/10

Pleasant

27 Apr 2024

Chris

Small village, so hotel was walkable to what is available.

Leisure Partner

10/10

Exceptional

24 Apr 2024

BELLUR

Nice comfortable hotel

Leisure Partner

4/10

Poor

24 Apr 2024

Melissa

Very expensive for a very average room. Overpriced because not much choice for family rooms.

Leisure Family

8/10

Excellent

18 Apr 2024

Mandy

This is a big fancy hotel in a tiny town. It reeks of corporate management. The rooms are excellent and very comfortable. The hotel caters to the coach tourist trade as well as independent travelers which can make dining a bit of a crush. The location has more than enough character to make up for the hotels lack of it. If you like shiny and impersonal then this one is for you.

Leisure Family

6/10

Pleasant

05 Apr 2024

Kimberley

the furnishings are tired.
The carpet in the hall worn and the place has a stale smell.
Our bedroom curtains torn.
Bed ok but woke with back ache.
Cleaned well every day though

Leisure Family

2/10

Poor

04 Apr 2024

Richard C.

Smoke-free Property however Property had Smoking Area & Staff Smoked on Prperty!!!

Leisure Partner

8/10

Excellent

03 Apr 2024

Keri

Accommodations
were adequate and clean. Dinner was affordable and had adequate menu options. Needed room key to get into the building you were staying in and your room. Adequately secure and close to accomidations for laundry and town for groceries, etc.

10/10

Exceptional

01 Apr 2024

Jennifer

Nice and close to everything, yet quite. Beautiful scenery of Franz Josef when there were no clouds.

Leisure Family

10/10

Exceptional

24 Mar 2024

Meg

Lovely to come back to, no complaints about anything, enjoyed our stay.

10/10

Exceptional

12 Mar 2024

Marianne

Easily accessible by car and close to restaurants and shops. Restaurant at the hotel had limited space available and could not be booked due to repairs to be done.

Leisure Friends

4/10

Poor

12 Mar 2024

John

The beds in our room were shocking! Very lumpy and lots of rolling off the edge??? Would have expected better for what we paid.

Leisure Family

10/10

Exceptional

09 Mar 2024

Theodore

We loved the room and being close to the many restaurants in town. Although we understand that the actual dining room was under repair, we hoped that there would be a welcoming and comfortable bar area where we could lounge and enjoy the fireplace. Unfortunately this was not possible as the bar had to be converted to dining area because of the construction.

Leisure Family

10/10

Exceptional

28 Feb 2024

Mary

Noisy bar across the street

Leisure Family

6/10

Pleasant

18 Feb 2024

Gary

The room was very basic and outdated. Totally overpriced for the standard of accommodation. Staff were friendly and helpful.

Partner

8/10

Excellent

14 Feb 2024

Jean

Rooms/bathrooms were clean and updated. Only issue was our rooms were on the 2nd floor and there is not an elevator. The hotel staff did take our bags up to our rooms at check in and back down at check out.

Leisure Family

10/10

Exceptional

05 Feb 2024

Sam

Easy access to everything

Leisure Partner

10/10

Exceptional

04 Feb 2024

Jack

We enjoyed our room as it was clean, spacious and quiet.

Leisure Partner

10/10

Exceptional

27 Jan 2024

Dana

This is a beautiful property right in town. Very scenic and a helpful staff, easy check in and volunteered useful information without asking. Close to several restaurants and easy trails.

Leisure Family

10/10

Exceptional

21 Jan 2024

Nitin

Close to the helicopter line and many nearby dining options.

Leisure Family

10/10

Exceptional

21 Jan 2024

Edmond

It was beautiful and clean. Food was excellent

8/10

Excellent

10 Jan 2024

Luana

Good location, excellent walks close to the hotel.

Leisure Partner

8/10

Excellent

10 Jan 2024

Prentice

Beautiful location

Leisure

10/10

Exceptional

09 Jan 2024

Janet

We were in for a night, the two bed room was perfect for our needs. Very clean, though a bit dated care has been given to the location. Would definitely book again. View of the mountain and glacier were a bonus!

Leisure Family

6/10

Pleasant

31 Dec 2023

Faraaz A

Good service.

Good service with friendly staff. Nice clean hotel. Bed was very uncomfortable. Breakfast was not good.

Partner

10/10

Exceptional

30 Dec 2023

Sonam

Beds are super uncomfortable
Too much springy and squeaky

8/10

Excellent

20 Dec 2023

Edward

Check in and out was good.

Leisure Family

8/10

Excellent

18 Dec 2023

Yuh Harn

Only stayed a night here so that we could visit FRANZ JOSEF. Hotel style is not too modern and they don't have air conditioning in the room (but there is a fan and heater). Staff were friendly and nice so overall it is a good experience. Ample parking lots for hotel guest so that is good for drivers.

Leisure Family

8/10

Excellent

14 Dec 2023

Suren

Nice location and lean

It is a nice motel type place in a beautiful location in the town itself. We stayed 1 night. Arrived late and left early. The asst manager on duty for check-in was very helpful. I would recommend this place for stay.

Partner

8/10

Excellent

07 Dec 2023

Wei Beng

A fairly typical utility type tourist hotel that tailor to big tour group. That said, I think it needs more attention to details (like housekeeping informing maintenance of things not working properly eg leaky taps, bathroom light bulbs requiring change etc) as a lot of guests are one- nighter, and so have no incentive to inform hotels about such defects. The breakfast spread was decent and the dining hall large enough to cater for groups and individual guests. Location is excellent with easy access to all things essential for stay in Franz Josef

10/10

Exceptional

26 Nov 2023

John

Everything was done well

Leisure Family

6/10

Pleasant

24 Nov 2023

Lisa

Small room and quite hot - air conditioning would be a great idea

Leisure Partner

6/10

Pleasant

16 Nov 2023

Monica

The buildings and rooms were old and the bathroom had a heated towel rail in the shower area which meant you had to point the shower rose down so it didn't spray onto the heated towel rail or more importantly the power point. Very UNSAFE.

Leisure Family