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Legacy Te Waonui Hotel Franz Josef
West Coast · New Zealand
3 Wallace Street, Off State Highway 6View location
9.2/10Excellent221 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.4/10 9.4
Location9.8/10 9.8
Neighborhood9.4/10 9.4
Value7.8/10 7.8
Amenities8.8/10 8.8
See all ratings- Business hotels
- Luxury collection
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Legacy Te Waonui Hotel Franz Josef
A haven from the city rush, a foray of New Zealand's pristine wilderness - Te Waonui Forest Restreat is truly a place to replax and refresh. All focus has been on creating a healthy, environmentally safe habitat to maximise guests wellbeing.
With natural, earthy ambience and attentive service, there is no better place to take a deep breath and simply unwind. Every aspect of Te Waonui Forest Retreat has been crafted to an impeccable standard.
From deluxe soundproofing technology between rooms to the five-course degustation menu featuring local cuisine, every detail you can imagine has been thought out and developed. A truly innovative retreat, Te Waonui Forest Retreat raises the bar in unique luxury hotel accommodation in New Zealand.
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With a stay at Legacy Te Waonui Hotel Franz Josef in Franz Josef Glacier, you'll be within a 5-minute walk of Waiho Hot Tubs and Glacier Hot Pools.
This luxury hotel is 0.2 mi (0.3 km) from Westcoast Wildlife Centre and 0.4 mi (0.7 km) from Our Lady of the Alps. Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a 24-hour front desk and laundry facilities. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Qualmark Sustainable Tourism Business Award
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Waiho Hot Tubs
0.3 km / 0.2 mi
Glacier Hot Pools
0.3 km / 0.2 mi
Westcoast Wildlife Centre
0.3 km / 0.2 mi
Te Wahipounamu
0.6 km / 0.4 mi
Our Lady of the Alps
0.7 km / 0.4 mi
St James Anglican Church
1 km / 0.6 mi
Waiho Bailey Bridge
1.1 km / 0.7 mi
Sentinel Rock
4.9 km / 3.1 mi
Te Koha Gallery
23.4 km / 14.5 mi
Fox Glacier Guiding
23.8 km / 14.8 mi
Fox Glacier Glow Worm Forest
24 km / 14.9 mi
Minnehaha Walk
24 km / 14.9 mi
Lake Matheson
24.1 km / 15 mi
Lake Matheson
24.1 km / 15 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2009
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
Show 27 more facilities & services
- Valet parking
- Laundry service
- LaunderetteExtra charge
- Bicycle hire service
- Babysitting service
- Fireplace
- Hotel safe
- Lift access
- Garden
- Terrace
- Concierge
- Luggage room
- Dining area
- Towels and bed linen
- Café
- Bar
- Restaurant
- Non-smoking area
- Meeting room
- Projector
- PrinterExtra charge
- Photocopier
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast buffet
- Special dietary options
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 33 m²TWN.DX
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Bathroom
- Hairdryer
- TV
- Tea and coffee making facilities
- Mini fridge
Show all 16 amenities
- Electric Kettle: 1
- Bathrobes
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLegacy Te Waonui Hotel Franz Josef
TWIN DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Bathroom
- Hairdryer
- TV
- Tea and coffee making facilities
- Mini fridge
- Electric Kettle: 1
- Bathrobes
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLegacy Te Waonui Hotel Franz Josef
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLegacy Te Waonui Hotel Franz Josef
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE Accesible DeluxeSINGLE • Accesible DeluxeSGL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLegacy Te Waonui Hotel Franz Josef
SINGLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 33 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Show all 16 amenities
- Mini fridge
- TV
- Hairdryer
- Bathroom
- Electric Kettle: 1
- Bathrobes
- Desk
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLegacy Te Waonui Hotel Franz Josef
DOUBLE DELUXE KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Hairdryer
- Bathroom
- Electric Kettle: 1
- Bathrobes
- Desk
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Legacy Te Waonui Hotel Franz Josef
100
reviews shown
peter
Very helpfull staff, made us feel welcome and at home
Tom
Great overall experience.
Comfortable, clean rooms.
Friendly staff, Brenda from reception in particular was both professional , very friendly and helpful addressing all our questions.
Thank you!
Comfortable, clean rooms.
Friendly staff, Brenda from reception in particular was both professional , very friendly and helpful addressing all our questions.
Thank you!
Jeremiah
Great dinner at their restaurant as well!!
Jeremiah
Great stay!!!! Staff is awesome. Everything was awesome!!!
Pallavi
Really nice amenities, food and great service/staff.
paul
Amazing staff, large and comfortable room loved the large towels great shower. Had a beautiful 5 course meal with the staff making our stay a memorable one, nice to be pampered every now and again .
Gary
Everything was great! Especially helpful was our valet Peter. Peter is the best at his job that I ever en countered. A real pleaser!
Ron
Good location, food, and Staff
Room not a great view but clean room
Room not a great view but clean room
Fiona
Rooms are spacious and private. The rainforest on your doorstep is incredible. Town is only a short walk. Most people stay only a night so high level of turn over but great food (dinner and breakfast included), friendly staff.
Michael
Amazing hotel with great rooms, views, and food. Staff was really helpful and thoughtful. Incredibly relaxing oasis and would recommend it to anyone.
Lynn
Location is lovely. Few minutes walk into the small town but you feel like you’re in the rainforest with the rooms backing directly onto foliage. We had a twin Queen room and loved it. Spotlessly clean with amazing comfy beds and linen. Fab shower. Loved the bird song which was piped through the tv - lovely welcome. Dinner and breakfast included both of which were excellent quality although the choice was not that large for dinner. Few patrons (including us) commented about the slow service especially drinks at dinner but the staff were lovely.
Jeffrey
Yes amazing property
Srinath
The biggest issue I have here is with Expedia. It claimed this hotel was 18 miles from Mount Cook! Perhaps as the crow flies! We wanted to go to Mount Cook and realized when we reached that it would be a 6 hour drive to get there. The hotel is by no means a 5 star accommodation. It is a nice motel with a dining room. The room was utterly unremarkable and too dark. The dinner was fancy on presentation but average on taste. The breakfast was pretty good. The staff was very friendly and helpful.
marianne
The staff was exceptionally helpful and friendly. Beyond that, I have to agree with other reviewers who mentioned that this property simply does not warrant the exorbitant rates. The room was unremarkable, as was the breakfast. Both mornings, the eggs were cold, and the pancakes were crunchy and appeared to have been frozen and poured from a box. Overall, these meals were quite disappointing. The service at dinner was quite good, but we were thankful to have only two meals there as the options were limited, particularly for vegetarians. Sadly I would not consider this to be a luxury property and would recommend.
Natalie
Can’t say enough positive things about this place. The staff and service was fabulous, the rooms were so comfy (we loved sitting on our balcony enjoying a cup of coffee and listening to the birds), and the food was great! Self serve laundry was an added cherry on top.
Nicholas
Lovely little hotel, room was great and staff friendly
Khristine
We loved our stay at Te Waonui. The staff were friendly and engaging immediately making us feel comfortable and welcome. The pre-fixed 5 course dinner was a fantastic deal and the quality of the food was excellent. The rooms are lovely and it is nice to have a pleasant view each morning when awaking. Highly recommend this hotel.
Darrin
View towards mountains over a forest floor
Michael
Expensive for the quality of room. Very nice staff. Excellent breakfast included. Very nice stay overall.
Connie
Room is cosy with rain forest view, easy parking , staff were friendly.
Linda
Staff was sooo friendly and helpful. Rooms have a whole wall of floor to ceiling windows to enjoy incredible views. Wonderful breakfast buffet. Great being able to do our laundry in self serve laundry room. When the road was suddenly closed to Queenstown due to weather damage, we turned back around and stayed here again! Love it!
Jeffrey
This was one of the most breathtaking places we have ever stayed! The staff were all amazing and the room was beyond our expectations! Would stay again!
Jeffrey
Superb in every way. Staff were exceptional, rooms so comfortable, dining excellent, and the site was very relaxing and close to everything
Nir
Beautiful hotel and great room
Maria
Nice hotel
This is a lovely place to stay. Reception staff are excellent. Very pricy meals.
Aliya
Beautiful location surrounded by forestry. Staff were very kind and helpful. Thank you
Dan
Great food in the restaurant, room with private bush views. Well located and quiet.
Renata
Walkable distance to taverns and local activties
Wahanui
Short stay overnight but we were both very happy with the staff, our room and facilities
Rachel
An amazing place to stay, with attention to detail, spacious rooms and great service.
Sarah
Beautiful hotel
Elizabeth
Beautiful and quiet property. Staf
kristen
Spacious, clean, beautiful. Courteous staff. Excellent food (dinner was included). Convenient to hiking and other activities. Will definitely come back.
Susan
Beautiful property, excellent service and food - especially the five course supper
Mark
The restaurant was amazing.
James
Really lovely location. The staff were fantastic. The room was smaller than expected but well appointed.
The food on the dinner menu was delicious and the breakfast buffet was generous with good options.
A great place to stay in an amazing part of NZ
The food on the dinner menu was delicious and the breakfast buffet was generous with good options.
A great place to stay in an amazing part of NZ
Tom
Exceptional service and quality from the moment we arrived. The staff, rooms and amenities were 💯✔️👌
Maria
Best offering in the area. Friendly staff, agree with other reviews def not a 5 star but comfortable and prob the most ‘up market’ hotel in Franz josef. Food is good but again 2 nights of 5 courses is unnecessary- some healthy options would be better….
Dennis
Definitely not a 5 star and overpriced. Still a nice property . The dinner is quite good but the buffet breakfast (for the price) is not. Worst scrambled eggs ever!
david
Spent 5 nights. Staff was very accommodating. Room was good. Had breakfast and dinner included. Overall it was nice but over priced. Not considered a five star.
Verified traveler
Honeymooners Look Elsewhere
If you are in your late 20s/early 30s I highly recommend booking elsewhere. My husband and I stayed at this hotel expecting a high-end experience, especially given the price of $500+ a night, but it did not live up to expectations.
There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service.
The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology.
The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them.
It was clear that the attention to detail just isn’t here.
At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service.
The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology.
The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them.
It was clear that the attention to detail just isn’t here.
At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
Michelle
A beautiful location, gorgeous rainforest views from every room. Extremely relaxing.
Nigel
Reasonable for one night stay.
Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight.
The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable.
Very efficient and welcoming staff.
The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable.
Very efficient and welcoming staff.
Lori
This place was amazing! From the helpful staff and the luxury accommodations and food, we felt totally pampered. I highly recommend!!
Shaye
Great stay. Some drink items on their menu were unavailable, and our steaks at dinner were overcooked (but still delicious) both nights. Loved the bird noises and rainforest views in the room, daily water and chocolate. Great location for everything!
James
Spectacular location, service and amenities, Exceeded even our high expectations.
Andrew
Excellent and very friendly staff. Everyone we interacted with at the hotel was incredibly helpful.
Lisa
Lovely
A beautiful hotel with views of nearby mountains. Rooms tastefully decorated and nightly turn down service left magnificent chocolates. Dinner and breakfast were included in the price for our room. Unfortunately the five course dinner menu was the same for the three nights of our stay. Lovely to sit on the balcony for meals to enjoy the view- don’t forget your repellent, the sand flies are fierce. A lovely place to stay.
Cindy
Serene Escape with Luxurious Comfort
A Hidden Oasis of Relaxation and Comfort! This beautiful, spa-like property offers a serene escape, perfectly tucked away for privacy yet close to conveniences if needed. The dining was excellent, and the relaxing environment provided a truly zen-like sleep experience on the best beds I’ve ever slept on. Highly recommended for a rejuvenating getaway!
Juliet
Superb hotel and friendly staff
What an amazing stay at a beautiful property surrounded by lovely flora and forms. Service and food were exceptional as was the room and view into the beautiful garden. 5 course diner was exceptional. Relaxed absently service from all.
Lara
Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.
Dawn
Definitely NOT a 5 star hotel! The receptions and bell staff were lovely and the glass of Kiwi juice offered very refreshing. Our room was fine, 2 queen beds however the walls are paper thin and we experienced a constant slamming of doors and children shouting well into the evening. In the bar the staff seemed nonplussed when we asked for Gin & Tonic (also cucumber in Tanqueray??) They presented the bill with every drink even though they had our room number. Nothing is offered with the drinks and when I asked for some nuts I was told they were $5. I said ok and yet they still didn't materialise until I asked again! The meal was nice 5 courses, 2 of which are prechosen (soup and sorbet) the other 3 courses can be chosen from a choice of 3 or 4 items. Again the food was delivered with a speed and disinterest that would not be acceptable in a 5 star hotel. Breakfast is a self service buffet. Overall its a nice hotel but 4 stars at best!
Alan
.
Robert
Comfortable escape
I enjoyed my stay here. My room was very comfortable and was surrounded by forest. It was an oasis. Service was excellent. They drove me to the InterCity bus stop upon checkout.
Meals are included. There was a good variety at breakfast. Dinner was a five course degustation feast. Since I do not eat cheese, they substituted fruit for the 4th course. Much appreciated.
Meals are included. There was a good variety at breakfast. Dinner was a five course degustation feast. Since I do not eat cheese, they substituted fruit for the 4th course. Much appreciated.
Michael
Great place to stay.
Brilliant hotel. Comfortable. Clean. Wonderful feeling of calmness being surrounded by trees. Food, amazing!
Hayden
Impeccable service from the moment we arrived, nothing was a problem and made us feel so welcome, would definitely come back.
Mark
Friendly and helpful staff and great breakfast. Highly recommend.
Virginia
It's a unique place! We loved it
horacio
Nice hotel at Franz Josef Glacier; We travel to Franz Josef town to visit the glacier and happy with hotel. Spacious room, great breakfast, friendly staff and walking distance to restaurants and main locations. Great price-value.
Carolyn
Quiet with with lovely grounds. Restful atmosphere. Excellent restaurant for both dinner and breakfast.
Ittipol
Recommended
Daniel
Fantastic property. Very quiet and secluded (even though it is in the heart of Franz Josef).
Catherine
Very nice!
Great food, rooms were nice, and the location was very convenient. I wish the pools had been reopened.
Coco
This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.
Jon
Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
Morgan
Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.
Dee
Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.
Rod
The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.
Julie
Nice deluxe room and amenities. Friendly staff. Parking a bit tight.
Long
We had an excellent experience! Loved the facilities and the food at the restaurant was delicious!
Jamie
Amazing space , service was absolutely impeccable, beautiful welcoming environment and room. Dining room meals were beautiful. Expensive stay and I found the bed very uncomfortable but the staff were amazing the surroundings amazing , food was amazing.
Ranveig
Beautiful forrest retreat. Rooms include a five course dinner and breakfast that were both very nice. Only issue was the boil water notice and lack of bottled water in the room.
Rebecca
The tropical setting was really nice. The food and customer service was excellent.
Shanene
Magically getaway in Franz Josef
The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.
Sarah-jean
Love staying here! ♥️
John
Only one night but great.
A really fantastic one night stay to take a helicopter flight to the glacier. We wish had more time to stay. Restaurant was great.
Samit
Good location and relaxing property
Ajith
Fabulous hotel. Great helpful staff. Food was excellent.
John
Very nice location and staff with a clean room and well thought through. The included dinner and breakfast felt a bit forced and not the expected quality. I would prefer a choice. We were pushed to a 6:00 pm seating for no apparent reason. High price considering the quality overall.
Verified traveler
Great location, surrounded by nature. Easy walk to town and restaurants etc
Lovely people and excellent service. Would definitely stay again.
Lovely people and excellent service. Would definitely stay again.
William
Relax in the rainforest
Great set up with views of the hotels own rain forest. Loved the canopy restaurant
Andy
Heavenly place.
Service is superb. Considering you are in the wilderness this is a gorgeous oasis of tranquility.
Great base for walks
Lovely rooms
Service is superb. Considering you are in the wilderness this is a gorgeous oasis of tranquility.
Great base for walks
Lovely rooms
John
Restful setting, pleasant and very attentive staff, good multi course dinner each night in hotel restaurant, front desk helpful in arranging excursions.
William
Ideal visit
From checkin to checkout it was perfect. Great room, great employees and amazing dinner. All details were taken care of.
Gnananandh
Not worth the money !!
The place is overpriced. For a thousand NZ 1000$ per night -it is not worth it. The food had the same menu every day for breakfast and dinner. The last seating for dinner is 8 PM and if you come late they will request you to eat at another restaurant and they will pick up the tab. However there is no restaurant nearby that is worth the money that you have already paid for the dinner at Te Waonui. Overall totally overpriced for the stay
Debora
A treat of a retreat.
The retreat is lovely and the grounds beautifully maintained. It is conveniently located right next to the hot pools and a helicopter company. The food in the dining room was very good, especially the 5 course meal, and their wine menu offered great selections. The staff were very pleasant and accommodating. My only dissatisfaction was with the heating in the room. It was difficult to adjust so we were comfortable. The weather was unpredictable while we were there so that may have been a contributing factor.
Robert
Great hotel
Beautiful hotel in a great location.
Verified traveler
Peaceful
Idyllic
Oleg
Luxurious retreat in a small glacier town
What a great retreat in a small glacier town. At first may seem overpriced, but it includes a truly outstanding breakfast and dinner, wich ends up being a great deal. The location and views, the service, the ambiance of a mountain lodge are all great. Rooms are very cozy and comfortable.
Sharon
Fantastic
The stay was fantastic. Couldn't fault the service, food, or quality of the facilities, we highly recommend this stay.
Mark
Fantastic hotel with awesome staff and great food which is included in the room rate
Lori
Te Waonui Forest Retreat is the nicest hotel located in the Franz Josef Glacier area. It is tidy and the rooms are quite nice. It was a little chaotic in the lobby area because they cater to the tour bus crowd.
Dinner was a fixed five course dinner option that was the same menu 2 nights in a row. Thankfully, they had 2 appetizer and 3 entree choices so you could eat differently each night. They attempted to make it upscale but it felt more like a cruise ship or disney hotel. Again, it is the best choice for the area but certainly not a 5-star hotel!
Dinner was a fixed five course dinner option that was the same menu 2 nights in a row. Thankfully, they had 2 appetizer and 3 entree choices so you could eat differently each night. They attempted to make it upscale but it felt more like a cruise ship or disney hotel. Again, it is the best choice for the area but certainly not a 5-star hotel!
Kate
Awesome!
Didn’t realize dinner and breakfast were included.... both were great! Love the patio on the jungle. Washer/dryer was very handy as well. Loved the kiwi juice!
Verified traveler
Very clean and modern. Food was excellent. Staffs were very engaging and friendly. Located in the center of the town. Next door is a hot pool, which is ideal for relaxation
Anne
From welcoming drinks till departure ever effort was made to ensure we enjoyed our stay
Marisa
Beautiful, serene rainforest retreat.
We only got to spend one night in this beautiful place. Quiet, with all rooms looking into the rain forest and - what luck - it rained. What a perfect place.
The rooms are lovely and well-appointed. Some are quite far from the front desk, if that's a concern.
The beds are incredibly soft - maybe a little too soft? - we sank right in. We immediately opened the windows to listen to the rain. Both for dinner (a prix fixe included, which was good, but not great) and breakfast, we ate on the deck, watching and listening to the rain under heated lamps.
Be warned! If there's an emergency, the town air raid siren will go off to call all the emergency workers to the site - it's not necessarily an earthquake, but those of you from California will be startled if you hear it.
I wish we'd had a chance to try the spa! Would definitely stay here again.
The rooms are lovely and well-appointed. Some are quite far from the front desk, if that's a concern.
The beds are incredibly soft - maybe a little too soft? - we sank right in. We immediately opened the windows to listen to the rain. Both for dinner (a prix fixe included, which was good, but not great) and breakfast, we ate on the deck, watching and listening to the rain under heated lamps.
Be warned! If there's an emergency, the town air raid siren will go off to call all the emergency workers to the site - it's not necessarily an earthquake, but those of you from California will be startled if you hear it.
I wish we'd had a chance to try the spa! Would definitely stay here again.
Verified traveler
Best in the area
Good hotel, but not really a 5-star. Spa and \"degustation menu\" are set up to earn the star rating, but not really up to scratch. That said, lovely and welcoming staff.
Marlie
Outrageous pricing $1,200 for a std room with 2 queen beds, small bathroom...i pay that price for Four Seasons Hotel suites. There were 3 adults (our adult daughter - a student and my husband & myself. We were requires to have dinner and breakfast included. The dinner was 5 courses...soup, salad, main, a piece of cheese & a desert. Drinks were extra. The food was all fine and service was fine. Overall I think the hotel is taking advantage of limited options other than motels in the area. Way overpriced!
Alun
Beautiful hotel in great location
Verified traveler
Modern, clean accommodations just a short walk to the downtown area. Four course dinner that was included with the room was excellent.
Location & surroundings
Legacy Te Waonui Hotel Franz Josef
3 Wallace Street, Off State Highway 6, Franz Josef Glacier, New Zealand
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Legacy Te Waonui Hotel Franz Josef
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