Westhaven Motel

6/10

Pleasant

07 Apr 2026

Ryan

Smelly room.

4/10

Poor

31 Mar 2026

Karl

Photos on advertising should be long time ago..
The rooms facing street may be better condition , but the room we stayed’ back yard and side yard? So as the walls inside of room..

Partner

8/10

Excellent

29 Mar 2026

Peter

easy parking close to town clean room and bathroom expelair fan in bathroom very noisy when turned on

Partner

2/10

Poor

25 Mar 2026

Shireesh

Horrible place please don't book this place.

Full of Cobwebs and spiders in the Room, dirty and very unclean place.

We stayed very very reluctantly as we could not find any other place that had vacancies

Bed was horrible, the line may have been cleaned, but looked very old.

It is a very run down place.

Partner

6/10

Pleasant

22 Mar 2026

CARLA

Room was fine; bed was comfortable, bathroom was clean. Ok for a quick overnight stop. Don’t expect any customer service. Confusing sign at check in desk saying reception was closed and please call a phone number. Door was open so we walked in and saw a buzzer so we rang it and a man came out of a back room, handed us a key, told us to drop it in a box in the morning, and went back again. Like he didn’t have time to be bothered with actual guests. Good location though, next door to the Saloon which had fantastic food. Get the seafood chowder and the warm goat cheese salad!

Partner

4/10

Poor

13 Mar 2026

Diane

Sorry to leave a review like this but truly this place needs an update. Very uncomfortable, couch slipcovers that are saggy and don’t fit, old mattresses, generally felt unclean.

4/10

Poor

03 Mar 2026

Robert

Would have appreciated a working toilet and shower.

8/10

Excellent

01 Mar 2026

Janet

Location

8/10

Excellent

19 Feb 2026

Mary

Great location

10/10

Exceptional

19 Feb 2026

Timothy

Clean, comfortable and convenient

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Laurie

Large room with a nice outdoor patio. The room itself was quite dirty, I had to clean every surface also the couch was filthy. Bathroom was large but the shower did not have much pressure

Leisure Partner

8/10

Excellent

12 Feb 2026

Jane

Very helpful staff . Easy parking

Friends_and_family Friends

8/10

Excellent

10 Feb 2026

Jennifer

Location was convenient to the hikes we wanted to do and also walking distance to restaurants.

8/10

Excellent

25 Jan 2026

Elizabeth

Helpful staff, room decent size and clean. Basic amenities sufficient for an overnight stay.

Partner

8/10

Excellent

21 Jan 2026

Gina

It was close to dining options and the room was roomy and the spa bath was lovely.

Partner

2/10

Poor

11 Jan 2026

fransesca

The room had an unpleasant odour. The towels and pillow cases had yellow stains. It doesn't look clean. When we arrived, in front of our hotel room there was a pile of rubbish that hadn't been collected. It was not a great place to stay.

Leisure Family

4/10

Poor

29 Dec 2025

Sandeep

Staff was missing on property and rooms were average.

8/10

Excellent

28 Dec 2025

Amit

Room was spotless clean. Location of property is awesome. You have great mountains behind you. Also few tourist sports are 6-10 km range.

Leisure Family

10/10

Exceptional

02 Dec 2025

Kelsey

Great location if you are helicopter to the glacier. Several restaurants within walking distance. Simple rooms but very clean and safe.

Leisure Friends

6/10

Pleasant

28 Nov 2025

david

Simple but okay. Expensive for what you get.
Better to stay in the next town: Franz Josef

Leisure Family

2/10

Poor

12 Nov 2025

CLARKE

Absolute dump.

Self

6/10

Pleasant

29 Sep 2025

Sathya

Very ancient

8/10

Excellent

21 Apr 2025

Christine

Television not working (none in any of the units were)

8/10

Excellent

16 Apr 2025

Juliet

Right in town

Leisure Partner

10/10

Exceptional

27 Mar 2025

Paul

A convenient motel with all the facilities we needed for self-catering in the centre of Fox Glacier and an easy drive to all the major tourist attractions. We were only there one night but would have been happy to use as a base for a longer stay.

Leisure Partner

8/10

Excellent

26 Mar 2025

Ian

Nice spot, good value

Leisure Partner

8/10

Excellent

16 Mar 2025

Alesa

Conveniently located, clean, front door parking, food options nearby.

Leisure Partner

8/10

Excellent

09 Mar 2025

florence

Very nice large room. Especially enjoyed to garden sitting area.

4/10

Poor

06 Mar 2025

anne-marie

Floors filthy. Bathroom was not clean. Shower curtain had not been cleaned or replaced in a very long time. Towels were stained with dirt. I would not recommend this motel.

Leisure Family

10/10

Exceptional

16 Feb 2025

Lesley

Lovely

Lovely size room .. extra touch having a fan as being so used to air con on the other hotels/motel was good having a fan. Lovely location too .

Partner

8/10

Excellent

16 Feb 2025

Brenda

Property was great and our room was spotless and very comfortable. Staff was super friendly and gave us great info on the area. Would book here again.

6/10

Pleasant

21 Jan 2025

brian

I didnt like the \"kitchenette\". Very, very difficult to cook in - small (little tiny counter). You should count on sandwiches, eating out or ordering in.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Kaylene

Good location, large comfortable room with a microwave and electric pan.

Leisure Family

10/10

Exceptional

21 Dec 2024

Syed

Just what we needed!

6/10

Pleasant

11 Dec 2024

David

Poor shower

Very poor shower. Odd kitchen with an unusable cupboard space. Great location though!

Partner

10/10

Exceptional

07 Dec 2024

MaryAnn

Reasonable, clean property with helpful staff. Great location to get to the Glaciers.

Leisure Partner

10/10

Exceptional

06 Dec 2024

Jamie

The bed was extremely comfortable

Partner

6/10

Pleasant

01 Dec 2024

Michael E.

Bad wifi and the residential properties around the motel had their dogs barking all night. Room was not cleaned as thoroughly as it should've been. Good location for sleeping after hiking though.

Leisure Self

6/10

Pleasant

18 Nov 2024

Yvonne

The property was comfortable, staff happy to help when asked. Shower water was a problem, either boiling or cold

Leisure Family

10/10

Exceptional

09 Oct 2024

Lyndal

Great place for an overnight and early morning start.

Leisure Partner

10/10

Exceptional

23 May 2024

Cindy

We accidentally got locked out of our camper and by 10 pm realized we were not getting back in until the morning. We booked online, walked to the hotel, they sent someone to get us checked in so we were able to sleep somewhere warm.

Leisure Friends

8/10

Excellent

18 Apr 2024

Gwendolyn R

Great place

6/10

Pleasant

10 Apr 2024

GRETCHEN

Having a microwave AND an electric skillet was a strong plus. Beds were comfortable and room dated but clean. The only negative was the shower which was wheelchair accessible. Because of the bathroom floor slope, certain positions of the detachable shower head could lead to water heading toward the door and not the drain. Given the warped wood at the bottom of the bathroom door, this problem occurs regularly. Check-in was fast and clerk courteous.

Leisure Partner

8/10

Excellent

08 Apr 2024

Ken

Good value for money, conveniently located.

Leisure Partner

8/10

Excellent

01 Apr 2024

Graham

The Westhaven Motel was clean and comfortable. Easy walk to restaurants.

Leisure

10/10

Exceptional

01 Apr 2024

Anne-Marie

Lovely place to stay, had everything we needed and so close to places for dinner

Leisure Partner

8/10

Excellent

25 Mar 2024

Debbie

We asked for better pillows as the pillows were flat as pancakes and there wasn’t a selection in the room, it seemed to be a hassle to the staff at the front desk when asked for better pillows, the room was clean and comfortable and well equipped

Leisure Partner

2/10

Poor

18 Mar 2024

ben

Plumbing issues. Signs stated that before drinking water needed to be boiled as there is virus and bacteria in the town water. Water smelt strange and effected the drinking and showering as well as pathetic water pressure. After speaking to a few of the locals and businesses it was confirmed it was only the motels plumbing rather than the whole town. No fresh drinking water was provided.

Had trouble locking the sliding front door. Reception un manned most of the time. Towels provided were ripped and torn, Didnt feel overly clean, furniture needed updating as the couch was old and collapsed. Overall very underwhelming. Would not stay there again.

Leisure Partner

8/10

Excellent

08 Mar 2024

Emmanuel

Hôtel tout à fait correct pour un court séjour de passage. Bien équipé.
Peu d’interactions avec le personnel de l’hôtel, uniquement à la récupération des clés.

Friends_and_family Family

8/10

Excellent

06 Mar 2024

Jan

Very pleasant thanks

Leisure Partner

8/10

Excellent

04 Mar 2024

BARBARA

the shower in the bath is difficult for older folk...maybe have only showers...get rid of the bath

4/10

Poor

01 Mar 2024

Steve

We had to park a long way from our room, which was inconvenient when we loaded up to leave in the rain and the facilities are bare minimum, so can not recommend if there are other options available.

Leisure Partner

4/10

Poor

16 Feb 2024

Robert

Arrived late and staff had left key in our room for us to check in which was a bit odd but it was around 9:00 PM when we arrived. We discovered on arrival that there was a boil notice in effect so no water unless we boiled it and even then that is not an appealing option. No prior notice of the boil and no water left in room to help out people who are surprised and now have no way to get water.

Rooms were large but a bit run down. We were in NZ for two weeks and this was our least favorite stay.

We were safe and had a place to sleep. Best part was the silly Kea parrot that tried to follow us into our room. Those are some goofy birds.

Leisure Partner

10/10

Exceptional

28 Jan 2024

Calvin

Beautiful hikes

Conveniently located and the staff is friendly and knowledgeable.

Partner

8/10

Excellent

23 Jan 2024

Kerry

Basic, clean room. Very good value.

Leisure Partner

6/10

Pleasant

16 Jan 2024

MICHAEL

Basic accommodation

Leisure Family

8/10

Excellent

11 Jan 2024

Verified traveler

Convenient for Fox Glacier

Convenient for Fox Glacier. Easy to find and parking in front of every unit. Had to boil water from tap before drinking. Beds ok. Ventilation poor. Was very hot in the room. No aircon. Lovely surrounding countryside. Neighbours’ noise very audible.

Friends_and_family Family

4/10

Poor

08 Jan 2024

Qiwei

Facility is old.

10/10

Exceptional

04 Jan 2024

Sonia

The room was lovely inside, the staff very accomodating

Business_and_leisure Self

6/10

Pleasant

29 Dec 2023

Caroline

The room was very loud. Paper-thin walls to adjacent rooms. Water was untreated when we were there so had to boil before using. Very inconvenient. I don’t think that was the property’s fault but they didn’t notify us at all in advance, so it was an unexpected surprise. Fox glacier is a very small town—only one grocery store that closes at 6pm daily.

Leisure Partner

10/10

Exceptional

21 Nov 2023

Joveinah

The staff, a Chinese young man (forgot to ask his name) is very friendly and helpful. He introduced the small town to us, like where to go for what, when we first checked in. The room is spacious and clean, good for 3 of us. -=

4/10

Poor

03 Nov 2023

Verified traveler

Just No.

I don't like leaving bad reviews but I feel I have to in this case. It was raining and the room had a dripping leak, the curtains and surrounds of the sliding door were covered in black mould, and the shower was barely a fine spray which was either boiling hot or freezing cold and wouldn't have been able to wash soap off. The motel also charged my card 6 days prior to our arrival with no notice. The staff was nice though so I'll give them that, otherwise my advice is to stay away!

Partner

8/10

Excellent

16 May 2023

Matt

Nice Hotel at Fox Glacier

Very nice hotel in Fox near some very nice restaurants. easy to get in and out of. Friendly staff.

Friends_and_family Family

10/10

Exceptional

14 May 2023

Fredrick

Very well maintained large rooms friendly staff

Leisure Friends

8/10

Excellent

15 Apr 2023

Aravinda

Nice friendly staff who are at the property till late evening 8PM

Leisure Family

10/10

Exceptional

28 Mar 2023

rosana

Nice, large room

8/10

Excellent

14 Mar 2023

Peter

Everything is good except wifi is weak - literally no wifi.

8/10

Excellent

13 Mar 2023

Andrew

Friendly staff, great location.

Leisure Partner

8/10

Excellent

21 Feb 2023

Spencer

Size of room was nice.

Leisure Family

2/10

Poor

06 Feb 2023

Amrit

Upon arrival we were told that there is no power and they had no idea when it would be restored, also got 2x600 mm bottles of water as the town water had to boiled before drinking.
Later that day we asked for an update, they had no idea, what was going on. We were later told by others this happens regularly and last happened the previous Friday and most businesses in the town are prepared and have generators and backup plans.
We asked our hotel manager for alternative light sources, and drew a blank look, asking again we specified candles, which after scrounging around two decorative candles were produced, requiring Matches to light the candles resulted in more searching till they were located.
During the night the storm continued and in the morning, we enquired about the road going forward, to receive the same “I don’t know response “ we checked out to find the two roads out of two were closed due to landslides or trees down.
At no time during our stay, did the manager attempt to update us (our any other guests that we spoke to) on the situation. He sat in his car, closed reception early (with a note for another client giving them a room number) and basically proceeded to ignore the situation

Leisure Family

10/10

Exceptional

17 Jan 2023

Daniel

Perfect little overnight or short stay! Very comfy and very clean x

Leisure Partner

10/10

Exceptional

11 Jan 2023

Patsy

Very quiet, clean, comfortable Motel handy to everything

Leisure Friends

10/10

Exceptional

30 Nov 2022

Janet

The room are spacious and come with a small which is great for preparing light meals.

Leisure Family

4/10

Poor

10 Oct 2022

Fiona

Noone there to meet us. Really bad wifi. Didn't tell us about the \"boil water\" notice.

Leisure Partner

8/10

Excellent

02 Sep 2022

Maria

Quiet and anything you need are there. Microwave, kettle, plates and utensils and even an electric sauce pan.

Leisure Partner

8/10

Excellent

28 Jul 2022

??

Bigger room,little bit cold for winter time

Leisure Friends

6/10

Pleasant

08 Jul 2022

Nadine

The shower was terrible and the heater took a long time to warm the room up, we were freezing! The room was relatively clean and modern and the bed was comfy. Check in and out was a non event, reception was closed at 9am for checkout. Overall ok

Leisure Family_with_children

10/10

Exceptional

11 Oct 2021

Christopher A

very friendly staff. very helpful as we had to change plans and stay an extra day

Leisure Family

10/10

Exceptional

29 Apr 2021

Lee

Great

Great location , warm clean and comfortable

Partner

8/10

Excellent

26 Feb 2021

Verified traveler

Basic

Very dated place. Was a bit dank and mouldy smelling. The bathroom extractor was very noisy.

Partner

8/10

Excellent

31 Jan 2021

RRP

Very clean neat and tidy, the host was very friendly

Leisure Family_with_children

8/10

Excellent

05 Jan 2021

Verified traveler

Pleasant stay, just what we needed for a night

Leisure Family

8/10

Excellent

04 Dec 2020

Robert

Very Roomy at a good price. Good location. Good for an overnight stay. Pub across the road

Leisure Partner

4/10

Poor

23 Jul 2020

Ian

An acceptable unit, but it's winter in New Zealand and the beds do not have electric blankets. Has a heated bathroom floor, but although we turned it on, it didn't work. There is no other heating in the bathroom, so very cold. The management could also have had the heating on in the unit prior to our arrival. Just a courtesy.....

Leisure Partner

10/10

Exceptional

18 Mar 2020

Verified traveler

Great location. Clean and good value for money. Washing machine and dryer needed fixing in laundry.

Leisure Partner

8/10

Excellent

12 Mar 2020

Olivia

Perfect for roadtrips! Nice location!

It was a lovely stay! The room was doe three people and we had plenty of space!

Friends_and_family Friends

4/10

Poor

12 Feb 2020

Richard

Disappointing hotel

We found this hotel very disappointing. The room was very old and the sofa and chairs were very worn and dirty looking. The bathroom was very dated as well, no toilet seat lid, no towel bars. It definitely is time for them to do a major renovation to the rooms. They charge top dollar for a 2 star hotel. We disliked it so much we left a day early.

Partner

8/10

Excellent

05 Feb 2020

Verified traveler

Good location and a clean place to stop overnight but not a resort property. Fixtures are basic and a bit tired but clean. Management and staff are pleasant.

Leisure Family

10/10

Exceptional

05 Feb 2020

Verified traveler

The room met our needs. Clean,roomy, within our budget, Although we had trouble with the TV.

Leisure Partner

10/10

Exceptional

30 Dec 2019

Shirley

Good location, spacious room, clean. Would stay there again if I visit fox glacier again.

Leisure Family

8/10

Excellent

28 Dec 2019

Verified traveler

Very nice place , got a rollaway for us in a hurry.

Leisure Family

6/10

Pleasant

28 Dec 2019

B

Good location for lake Matheson but room was dated and stuffy

10/10

Exceptional

07 Dec 2019

Sophia

the motel locates at main street. its convenient with everything. nice staff, bright room.....

Leisure Friends

10/10

Exceptional

20 Nov 2019

Verified traveler

Pleasant stay

Easy to find and near to a lot of attractions. Front desk was friendly and gave a lot of information on activities to do at Fox Glaciers.

Self

10/10

Exceptional

15 Nov 2019

yaron

Recommended

You get value for what you pay. Staff very helpful. Excellent locationre

Partner

8/10

Excellent

26 Oct 2019

Tracy

Lots of room

Very spacious room!

Friends_and_family Family

2/10

Poor

15 Oct 2019

Verified traveler

3 out of 6 of us got bug bites during one night stay. Bed sheets were not clean. Also when we call directly to book due to slow Internet the staff asked twice as much the price through Expedia. We also experienced the price increase due to booking on Expedia when booking through slow Internet.

Leisure Family

6/10

Pleasant

28 Sep 2019

Verified traveler

Receptionist was vague. We had booked for 3 people and room had cups, glasses etc for 2 people.

Leisure Family

10/10

Exceptional

24 Jul 2019

PK

Tammy at the reception was very helpful. Borrowed her data cable for the night. Room was clean and spacious. We had a great stay.