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Baymont By Wyndham Prattville
Prattville - AL · United States
104 Jameson CourtView location
8.2/10Excellent1,002 Reviews
Cleanliness8.2/10 8.2
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.0/10 8.0
Neighborhood8.0/10 8.0
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Baymont By Wyndham Prattville
Enjoy true Fountain City hospitality at this 100% smoke-free Baymont Inn and Suites Prattville, located just off Interstate 65. Our hotel offers convenient access to the Montgomery Riverwalk, Capitol Hill golf courses, Riverwalk Stadium, and the famous Artesian wells.
Pets are welcome, and we offer complimentary wireless internet and breakfast featuring homemade Belgian waffles. Enjoy your daily newspaper, courtesy of the hotel, and take advantage of our fitness center and 24-hour front desk. A business center with computer access and fax service is available.
Relax in the outdoor pool or cook out on the barbecue grill. Rooms feature pillow-top mattresses and 37-inch flat-screen TVs, and select rooms include a microwave and refrigerator, ideal for longer stays. Kids through age 17 stay free with adults.
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Located in Prattville, Baymont by Wyndham Prattville/Montgomery is within a 15-minute drive of RTJ Golf Trail at Capitol Hill and Montgomery Performing Arts Centre. This hotel is 10 mi (16.1 km) from Riverfront Park and 10 mi (16.1 km) from The Legacy Museum.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
4:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- Pool access available from 10:00 AM to 10:00 PM.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Prattville Baptist Hospital
3.9 km / 2.4 mi
RTJ Golf Trail at Capitol Hill
4.4 km / 2.7 mi
Capitol Hill Golf Course
4.4 km / 2.7 mi
Heritage Park
6.2 km / 3.8 mi
McGray Park
6.3 km / 3.9 mi
Wilderness Park & Bamboo Forest
7.5 km / 4.6 mi
Baptist Health
9.4 km / 5.9 mi
Freedom Monument Sculpture Park
15.1 km / 9.4 mi
Rosa Parks Arrest Site
15.5 km / 9.6 mi
Rosa Parks Library and Museum
15.6 km / 9.7 mi
Rosa Parks Museum
15.6 km / 9.7 mi
The Hank Williams Museum
15.7 km / 9.7 mi
Montgomery Performing Arts Centre
15.7 km / 9.8 mi
The National Memorial for Peace and Justice
15.7 km / 9.8 mi
Holt Street Baptist Church
15.9 km / 9.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- Number of floors (main building): 2
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Lift access
- GardenExtra charge
Show 10 more facilities & services
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Breakfast
- Early Check-inExtra charge
- Non-smoking establishment
- FitnessExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 26 m²ROO.NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
Room NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
Room TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Room amenities
- Wheelchair-accessible
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BED • 1 Bedroom • 26 m²ROO.DB
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
Room WITH DOUBLE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Room amenities
- Wheelchair-accessible
- Disability-friendly bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 26 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Disability-friendly bathroom
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
Room KING BED NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Disability-friendly bathroom
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 10 m²QUA.2D
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
QUADRUPLE TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaymont By Wyndham Prattville
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Baymont By Wyndham Prattville
100
reviews shown
regina
The office staff was wonderful and helpful. The location is a great spot right in the middle of everything. The hotel room was nice and comfortable bed was so comfortable. Loved our stay. Will be staying again.
Tina-Marie
Honestly I was just passing through for the night. I like the car is right next to ur door so don’t have to unpack everything and it’s easy to bring stuff in. They also had ice machine . Saved me time and money. The Hilton I stayed in didn’t have that.
William
We won’t bother stopping here again
Michael
Breakfast just ok! Clean room!
Tiffanie
wassup
Tonie
Just a one night stay on our way to Gulf. Shores was very clean. Very quiet. I would stay here again.
Miranda
No elevator was a little rough with all our luggage, but beyond that, the stay was nice. Room was very clean, although smelled a little like cat pee. Nothing horrible, but slightly noticeable. I don't know why I didn't feel 100% comfortable when I first arrived, could be new location. But when night came, I felt fine. There are a lot of lights on the property and the noise level was quiet. It's a don't judge the book by it's cover moment. Sleep was good and the room provided what we needed. My husband said the breakfast was okay. You get what you pay for! All in all, would stay again if back in the area and needed.
Joseph
Great place
William
Comfortable bed, clean room.
Joann
Great location and plenty of parking. Security is a bit of a concern.
William
Ol
Elizabeth
We chose not to check into this hotel due to concerning and suspicious activity observed in the parking lot upon arrival. On the day of check-in, I informed the property directly that we would not be staying. However, when a Hotels.com representative contacted the hotel regarding a refund request, the property declined to authorize one.
Despite having purchased the protection plan through Hotels.com, I was informed that concerns for personal safety did not qualify for reimbursement. Overall, this was a very disappointing experience with both the hotel and Hotels.com. Based on our experience, I cannot recommend either to travelers who value customer service and the ability to make safety-based decisions without financial penalty.
Despite having purchased the protection plan through Hotels.com, I was informed that concerns for personal safety did not qualify for reimbursement. Overall, this was a very disappointing experience with both the hotel and Hotels.com. Based on our experience, I cannot recommend either to travelers who value customer service and the ability to make safety-based decisions without financial penalty.
Brian
Not the quality I expected as a Baymont Hotel room, this was a painted over Jameson Inn. We tried three rooms, all were unsat due to musty odor, dirty ventilation, dirty carpet, bad smell. Pet friendly to me does not mean all rooms are used by pets. Orbitz reservation stated \"local management may not allow change\" to reservation. Hotel was substandard and we deserved to change reservation for that reason, but manager explained Orbitz controls the reservation policy, they did not have any financial information or ability to refund the reservation. I will not be using Orbitz ever again for that reason. I was faced with choice of staying in an unsatisfactory room in a mis-represented hotel or forfeiting a 4-night reservation charge.
William
Clean, friendly, helpful! Great location
Lynn Gigante
I really loved this hotel. The staff was amazing! They were so kind and helpful. They were understanding and kind when I had an issue at checkout time. Then property was well maintained. Whatever I needed from housekeeping was provided. They have a cute outdoor area, where you can bbq or just sit outside, next to the pool, which is open. Breakfast was lovely. You can make fresh waffles in the waffle maker they have. They have plenty of different breakfast items to choose from. I really enjoyed my stay here, and wpuld come back again. I would also recommend it to others needing a place to stay. Thank you for everything! ❤️
Sandra
Parking was not safe! We got there late some men were standing on the railing smoking and drinking . Up stairs. The room looked clean, but found blood on one of the sheets. Took all sheets off and more blood was on the mattress and mattress cover. Will not be back!!!!!!
David
The main lobby areas were nice and clean. The check in staff was no where to be found. Waited 10 to 15 minutes.. I tried calling the main number thinking they were busy with another guest. It seemed the clerk was having a cigarette while parked in the handicapped spot and didn't see anyone enter... When she did, she was clearly annoyed by our presence. Also, the room had the musty old carpet smell.
ELIZABETH
The night clerk was so amazing helping us check in. It was storming she was so helpful checking us in so we didn’t have to get out in the storm. The breakfast was lacking. But everything else was very good. Will stay there again.
Daryl
There was a Semi truck parked on the street next to the parking lot, less than 100 ft from my room and it was idling all night! I contacted the office around midnight and she said that was the agreement, I don't think City of Prattville would allow overnight truck parking on a city street, that's what truck stops are for!
Phil
Perfect
Phillip
I’m there twice a week, it perfect for me. location, staff is always great..
Kathy
Front desk was very friendly and helpful. Everything was clean, comfortable beds.
Gregory
Dates room,
Pamela
Staff were great
Carol
Room was clean and staff was very nice
Keagan
There was a new girl working the front desk when we checked in and despite being new, she was incredibly helpful and did her very best to get us squared away. The property is clean and safe. It's right in the middle of many convenient things like Walmart, clothing stores, Dollar Tree, restaurants (both fast food and sit down), and Ollie's. We felt safe walking to these locations, even at night. The breakfast was ok. Waffles, sausage, eggs, toast, muffins, juice, and coffee. The pool looked nice, though it didn't look open for the season yet. The room was ok. The only thing I didn't like was the smell in the room. The room is carpeted and made the room smell like feet. I picked up some fabreeze at Walmart to help but I would highly recommend the hotel consider going to hardwood or LVT to reduce odor. I probably would not stay there again unless they made that change.
Leanne
The staff was really helpful and friendly.
Carol
Very clean beautiful
ebony
This is by far one of the best rooms
william
Only stayed 30mins, room was filthy. Attendant at the office said she would try and get me a refund.
Lara
The room was clean but had a musty, old odor. The A/C worked well and the front desk was very friendly and efficient
Armonee
Everything was good
Kris
Clean room and reasonable pet fee.
Michael
Filthy
Jan
Nice clean hotel. Receptionist was very nice.
Amanda
Nice clean and friendly staff
Michael G
The room was clean, the staff was friendly and helpful. The accommodations were very acceptable for a hotel that for us, was a pass through to destinations further south. No issues at all.
Jim
I was disappointed that there was no coffee maker in the room.
ROBERT
Clean and courteous. Lots of restaurants nearby.
Cynthia
The room was very clean and the bed was very comfortable. The refrigerator did not work.
Michelle
I had an issue with internet going out, cancelled room as i was 400 miles away... when my internet kicked back in after about 5 minutes it said, thank you for reserving a room. I called property immediately and was told ok we'll cancel reservation and that I should call in morning to speak with manager. I called 8 the next morning (Monday) and was told manager wouldn't be in until Friday. They then charged my card for $100 and refused a refund!!! Thanks for the room I never stayed in!!! they're so thirsty for money they will rip you off for a service never received.
Terrence
Great stay.
Monica
How clean it was
Dewayne
Was fair, the linen could have been more crisp but other the that, it was ok.
Karen
Room was clean. Breakfast was good.
Monty
Clean, friendly staff
JENNIFER
Great staff!
William
Yes very clean
Sandrika
Bed was great. Has a fridge, microwave, iron with ironing board and hair dryer. It’s was very nice for the price.
George
The staff was very nice. Room was clean. Good hotel for a reasonable price.
Eric
Clean and nice. Comfortable bed. I definitely would stay here again
Janet
Clean, great location, close to many restaurants! Reasonably priced! Would definitely stay again!
Charlie
The room was clean, bed was comfortable, the bath tub floor was a bit to slick, a rubber bath mat would be nice for safety purposes. The Lady Manager was Very Nice and helpful!
Johannah
The sheets were dirty and had not been changed. The bathroom was dirty, and I felt cleaner before getting into the shower. The staff offered to put us in another room, but we were too tired from the long drive to move, so they were friendly and apologized, and gave us clean sheets, and I changed the bedding myself. I understand rooms may get missed, but it was nasty, and I think the maids just made the beds and left the room, so not managments fault.
Beth
No
Pat
Room was clean, quiet, comfortable.
Judy
Sausage was warm enough and egg was cold
Lisa
room was good breakfast was horrible
shane
The room had a smell. There was a connectinh door that allowed noise from the other room.a
Lucyann
Clean room. Pleasant place to stay over night.
steve
Yes!!
Madison
Horrible
William
Clean, friendly, helpfully stafff
Michael
My only conplaint is the pillow being too small. The room was very clean and the staff was very courteous. I slept really good.
Katina
It was pleasing, the housekeeping made a big difference when switching out towels and cloths automatically. I wish breakfast had soft boiled eggs for breakfast. But overall a great stay.
Kayla
Clea
Henry
Everything was great
Christopher
Clean room; good breakfast
Leigh Ann
Property wouldn't replace the battery in the door for our door keys to work..... for THE days!!!! Lots music out at the picnic tables that contrasted the pictures on the wall as well.
Dana
Room smelled horribly of smoke, stains all over--burn marks on bathtub. Nauseating sulfur type smell outside of room that seeps in. Plumbing not good in bathroom...doesn't drain. Just plain aweful.
Nicholas
Everything was nice.
Stephen
Cleaning our room; places to park; staff was nice; breakfast had options.
Sherri
Spotless room! Updated and modern.
Stephen
Parking was good, and breakfast was nice. Staff was friendly and leaving the room clean.
Dan
Clean room, staff friendly
june
Room was clean. Beds were comfortable. Please find a better source for shampoo and conditioners. Site says in room coffee maker. There was not. Property was older but in good condition
James
Room had insect infestation and employee was not helpful and I didn't feel comfortable staying with bed bugs and roaches everywhere and cancelled my stay and they still charged me for the week and I didn't even stay 1 day.
Kim
Refurbished older property, but kind of looked like a slap-dash update. Bed was not comfy. One lamp in our room was rusty and the door wouldn't shut tightly. We wedged the chair since all the rooms open to the outside, not to a hall.
Breakfast was very meh - tasteless fake eggs and tasteless sausage.
Breakfast was very meh - tasteless fake eggs and tasteless sausage.
Debby-Ann
It was easy parking and breakfast was good.
Richard
Great value at a budget price. Great staff, good service. Clean towels every day. Better than most $100 hotels.
Zona
Room smelt like smoke, front desk gave me a spray only help a few minutes. Was exhausted so just went to bed next morning discovered cigarette butt on the floor under chair, bathtub rim and burnt mark, sink HUGE crack. Breakfast couldn't get waffle dispenser to work, real hard to use juice machine AND FRUIT PUNCH is not for breakfast. Had to microwave sausage to make sure it was done and hot. No worker so had to go in their kitchen to get hot water for tea as it was only luke warm in their dispenser. OH and we arrived at 6:02 for breakfast (opended at 6). Only white bread for toast.
Sharon
It was okay
Franklin
Was pulling a car on a trailer, the clerk allowed us to park,
just outside our room, under the lights, so I could see it…
just outside our room, under the lights, so I could see it…
Chandler
Staff was wonderful. Very simple motel for a simple trip. Room was clean and priced accordingly for the stay
Dawn
The property was nice and clean. Seemed like a sketchy area. Breakfast was lame.
Lisa
We were pleased to be able to check in early. Allowing pets is a bonus for us since we were traveling with our dog. The room was clean and there was a small microwave which was convenient.
Kelli
Dirty linens, gaps between door and door frame, musty smell in room. Could not stay at hotel because it felt dirty. Difficult time getting resolved.
Millard
Good stay
Great place and location. Very quiet. Breakfast was Ok
Kyla
Room was clean but old, had musty smell. Very small.
melissa
Room was super nice and clean, my only complaint I booked through hotel.com and needed a handicap assessable room not wheelchair though, on arrival we were told they could
Not change the room and my disabled mother was forced to take the stairs. She hurt her knee and still can not walk without pain. This is not acceptable that just because we used a booking app they could not provide us with a 1st level room
Not change the room and my disabled mother was forced to take the stairs. She hurt her knee and still can not walk without pain. This is not acceptable that just because we used a booking app they could not provide us with a 1st level room
Joy
We had a lovely, super quick, stay.
Patrik
Ok hotel, not good, not bad
Christine
Adequate property for a quick stay. Decent breakfast. Would stay again.
Elaine
No elevator. Breakfast was terrible. No tea bags for the hot water, no sausage, eggs were rubbery, no yogurt or fruit.
Ronna
Walls are very thin I actually heard someone snoring in the next room, there was a funky odor in it that I couldn’t quite figure out what it was. It’s not a terrible place as a matter of fact it was very clean, and the girl at the desk,I believe her name was Misha(sp?) was very sweet and courteous, all in all I would probly stay there again if there wasn’t anyone beside us lol.
Danny
What you see is not what you pay
Hotels.com says what you see is s what you pay but this hotel charges an additional 50.00 fee in case you damage something. They say it is refundable but I have not recieved it yet. For people traveling on a budget this is an issue.
Chad
Couple in the next room argued throughout the night. Asked to be moved, was denied. Asked them to keep it down. Didn’t happen
Jay
One night of rest
For an older facility, it was clean and well maintained. The staff was friendly and very helpful. The location was in the middle of town. Shopping and good restaurants were within walking distance. The walls were kinda thin. The family with young children upstairs could be heard running around in their room. Other than that, a very pleasant place to get some sleep.
Gary
there was no coffee pot in the room, that is a big deal breaker for me
Jonathan
The room could use a deep cleaning and some updates.
Location & surroundings
Baymont By Wyndham Prattville
104 Jameson Court, Prattville, United States
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Baymont By Wyndham Prattville
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