Name: Hometowne Studios Prattville
Address: Cobbs Ford Rd, Building B, 2585, Prattville, 36066, US

2/10

Poor

26 Jul 2026

Tyler

During my stay, the front desk mistakenly gave another guest a key to my occupied room. They unlocked and entered while I was inside. Although they realized the mistake and left immediately, this was a serious breach of my privacy and made me feel unsafe. Guests should never be given access to an occupied room. I’d like to know what steps you’re taking to prevent this from happening again and how you plan to address what happened. Because of the seriousness of this incident, I’d like to request an appropriate resolution, such as a refund, points, or another form of compensation.

2/10

Poor

20 Jul 2026

Aarik

Please do not stay here! It's not safe! Not only are there random people loitering around the access door doesn't lock. The AC unit leaked and it flooded our hotel room twice. All staff did was bring towels, but they quickly got soaked and the flood came back. Also, the phone wasn't connected. Makes you wonder if they disconnected it on purpose so that people wouldn't call them to fix things. Oh! And our car was broken into during the night! So yeah, safe your time, money, and sanity and stay away!

Partner

2/10

Poor

05 Jul 2026

William

This is the worst hotel I have ever stayed in. I booked this hotel in error., Once I realized this when checking in, After checking in we get on the elevator and it was really hot and smelly like someone tried to clean up throw up. My daughter’s room smell of cigarette smoke. The curtains were falling down, and was totally disgusting. Me and my wife room was the same and when we went to go take a shower, the water would not drain and your feet are stuck soaking in backup water that would not drain. The remote control to the TV was completely broken and it smell as if Raid roach spray was sprayed in both rooms to kill roaches. This is a hotel that you would take prostitute to. We were so uncomfortable that we decide to cut our trip short and leave early around 4 o’clock in the morning so that we did not have to sleep at hotel.. If you want to call staying up all night getting sleep.the mattresses are so worn that they sag in the middle. If anyone give this hotel 5 stars is a fake review there is no way this is a 3 or 2 star hotel.

Family_with_children

4/10

Poor

01 Jul 2026

Patrick

when I went to check in, they stated they had a glitch and lost my reservation. After about 15 minutes of arguing, a person (possibly a manager) some how found a room for us. We had to come back an hour and 20 minutes later to finally get the room. Beleive me, it didnt match the website at all, and also no amenities, like no free breakfast, in fact no food at all, only coffee in the lobby. No coffee maker in the room, a wall a/c unit that never cooled the room, an old tub/shower in the bathroom, no iron or ironing board. No rack to place the suitcase on, no alarm clock. The halls all smelled strongly of incense.
All in all, absolutely nothing like the website suggests. I will not try to stay there again.

Partner

2/10

Poor

30 Jun 2026

David

Rooms were dirty, AC did not work.. Door handle was broke going to the staircase. Had to check in at Red Roof Inn and desk would not answer phone

Family

6/10

Pleasant

15 Jun 2026

kristin

We stay here a couple times a year.. for several years now. In the past we had to have them replace the air, another time our drive didn’t work. This time, we opened the door and roaches took off running. We
Moved the fridge, roaches ran. Turned the lights on in bathroom, more roaches. The bathroom also had mold on the silicon strip. Very disappointing.

Partner

2/10

Poor

21 May 2026

Timothy

Elevator inspection expired by two months. Mold in bathroom. Exit door jamb closed and had to use a different exit. Entry door left open and would not close all the way so anybody could walk in without swiping. TV went out and had to call for help. Strong chemical smell in the elevator. Natural gas smell in hallway. I won't stay again. Good - Waffle House just a few feet away!

Self

2/10

Poor

03 May 2026

Alice

When we arrived around 3:20 pm we went to the room and it wasn’t ready and really dirty. Trash in the hallway. It is the nastiest place I’ve ever been. Gave the desk clerk the key and told him the room was too nasty to stay in. Tried to give us another room but we had already seen enough. He said he couldn’t give a refund that he had to check with manager. If I don’t receive a refund I will never book through Expedia again. Had to use a pass key to get in the door to go to the room. That was good. Right around the corner from the elevator the door was propped open with a door stop. Didn’t feel too safe after that. You need to get someone to check out these places that you recommend renting.

Partner

8/10

Excellent

20 Apr 2026

Luis

The only thing I didn’t like was the front door keypad. Not user friendly. The volume was so loud that I can hear it in my room all night. They need to try to lowered the volume. Other than that it was great! Lovely place, conveniently located.

Partner

10/10

Exceptional

15 Mar 2026

Peter

Enjoyed my stay there everything was clean. Everything worked. It was quiet. I will recommend this place.

Partner

2/10

Poor

24 Feb 2026

stephen

the public areas were filthy, trash everywhere, cigerette butts all over the parking lot and no help from the staff in even locating my room. t v didn't work, phone didn't work and the staff at the front desk barely spoke English. Will never stay there again

10/10

Exceptional

24 Feb 2026

Monica

Having a great time there nice spot

Friends_and_family Family

2/10

Poor

22 Feb 2026

Michael

The sheets had dried blood in them when we checked in

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jacqueline

Clean room, Courteous Staff

Self

6/10

Pleasant

15 Feb 2026

rm

Looked clean. Towels skimpy. But clean. At times tv went out.
Lot of out side noises.
No handy capped shower

Really need that.
Very dirty out side.
Does not look like it has pride. Painr sloppy.
No pride and care. Need water. Made fresh coffee. Nice.Breakfast ok.
No milk.or yogert

Leisure Self

10/10

Exceptional

11 Feb 2026

Kristie

The bed was very comfortable. The bathtub was however stopped up. And I stayed 2 night told front desk the next morning I didn’t want housekeeping in my room. Someone went in anyway and changed the garbage and left clean towels and now I have a pair of tennis shoes I can’t find So I’m kinda upset about that

Business Partner

10/10

Exceptional

09 Feb 2026

Jacqueline

Clean room, Staff very professional,
Quiet experience.

Self

10/10

Exceptional

03 Feb 2026

JENNIFER

Convenient

10/10

Exceptional

02 Feb 2026

Jacqueline

Clean room, Professional Staff.

2/10

Poor

25 Jan 2026

Austin

Shower 🚿 head was broken and hanging also there were roaches both dead and alive.

4/10

Poor

08 Jan 2026

ERICA

Got into room, shower floor was dirty, painting behind bed was detached on the floor, electrical outlet had no cover and was loose. Every vending machine didnt work on each floor. Asked for towels since housekeeping didnt replace them and was told I had to catch the staff, which i went on all 3 floors and saw no one, so I went another day without fresh linen. Seen a roach day 3. Switched rooms, tub floor was mildewed and thermostat could only go as low as 68 degrees. Spent 4 days there, 2 days in, staff was disturbing me every morning, asking if I was checking out until the morning I actually checked out. I definitely will not be going back. It was not worth the money.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Susan

Rooms were clean.Nice kitchenette but needed a coffee maker

Leisure Partner

4/10

Poor

02 Jan 2026

Bruce

The room wasn't cleaned well. The bathroom was shoddy. Coffee was weak and lukewarm. The door didn't really fit the frame, so light and sound came through easily. The elevator sometimes functioned. Night staff was semi-friendly; morning staff was noncommutative with Mary a smile. Kinda ruined ever going to that brand again.

10/10

Exceptional

01 Jan 2026

Marla

Yes

Friends_and_family Family

2/10

Poor

29 Dec 2025

dawn

Mold and so very dirty

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Donald

Good clean room

Friends_and_family Family

2/10

Poor

15 Dec 2025

John

Hotel was disgusting. There was mold in the shower, stains on the beds and pillows, and the vent had so much dust on it you could not actually see the vent itself. Looking at the breakfast area is was dirty and there is no way I would feed my family from there. The front desk said that they could not help us and would not move us to another room or clean the one we were given. We left and had to pay for another hotel.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Matthew

Awesome

Business Self

10/10

Exceptional

10 Dec 2025

Matthew

It was nice and quite

Business Self

10/10

Exceptional

05 Dec 2025

Matthew

Very clean

Business Self

4/10

Poor

07 Oct 2025

Lisa

J

8/10

Excellent

17 Sep 2025

John

TV does not bring in local channels
Shower broken from wall. Microwave does not work.

Business_and_leisure Family

4/10

Poor

14 Sep 2025

Marvin

Very outdated

Leisure Partner

10/10

Exceptional

09 Aug 2025

acheze

Shopping convenience

Business Family_with_children

2/10

Poor

31 Jul 2025

Claudia

Just keep driving, which is exactly what we should have done. If we didn’t have 4 exhausted children under 5 we would have left. The rooms were not clean, mold in the showers, hair in the fridge, and the ac didn’t work in either room. The entire hotel smelled musty and mildewed and of weed. There wasn’t a vending machine that worked, much less gave your money back. There were people standing around outside at all hours. It was just overall a terrible experience.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

Tyree

Convenient

The hallways weren’t clean as I would like but the room itself was very clean and comfortable

Self

4/10

Poor

20 Jul 2025

Tony

The Direct TV was out for the entire stay and was obviously out days before I arrived. The room was dirty, the phone broken, all buttons torn of the face, and the staff didn't seem to care enough to even say 'good morning' or acknowledge my presence. The frig was cold and the shower was hot and the bed was clean.

Leisure Self

2/10

Poor

20 Jul 2025

Mary

Was terrible , wasn't notified of construction on property and no TV

Leisure Partner

4/10

Poor

13 Jul 2025

Marty

Nasty hotel.

The rooms are very nasty. I had roaches live once I would not recommend staying there.

Business

2/10

Poor

06 Jul 2025

Michael

The tub had black mold around the caulking, there were roaches coming from under the hall carpet into the room and the entire building looks run down inside

Leisure Family

2/10

Poor

04 Jul 2025

Rose

Their we bugs in the room and the floors were dirty like they hadent been cleaned in weeks
We had to put everything in plastic bags 🎒 so roches don't get in our cloths and we took them home with us. We felt we should of gotten all our money back due to this nasty problem but we didnt. We wont fo back to this hotal again and we'd not recommend it to any one inless the want to carry bugs back home. VERY BAD EXPERIENCE ON THIS TRIP. NEXT TRIP I'LL STAY WIRH MY SISTER. I WOULD OF STAYED WITH HER THIS TIME BUT MY HUSBAND HAS MEDICAL ISSUES AND CANT WALK UP STEP'S.BUT NO MORE HOTAL AGAIN THIS WAS A BAD EXPERIENCE FOR US.

Leisure Family

2/10

Poor

29 Jun 2025

Stacy

The property was rundown. Looked nothing like the photos online. We did not feel comfortable, so we left. We did not end up staying there. We turned our key in and found a different place to stay.

2/10

Poor

23 Jun 2025

Paul

I drove to the red roof inn the day of my concert. Was told I did not have a reservation this was on 6-20 a Friday. Their were no rooms in town

2/10

Poor

21 Jun 2025

Jen

It was dingy, run down, and smelled terrible. On top of that we found dead bugs in the sheets. We were booked for 2 nights and when we checked out early & asked for a refund of the second night, they tried to refute the request. Request still ongoing but the result won’t change my assessment. Management wasn’t even shocked or apologetic when we told him about the bugs!

Business Family

6/10

Pleasant

15 Jun 2025

Rebecca

Well they didn’t have breakfast. They had coffee but lukewarm. So that should be removed on listing. The phone didn’t work. The remote on tv didn’t work they gave a different one and you couldn’t change volume or shut tv off with it. There were ice on sides and back of fridge. WiFi was terrible.

Leisure Self

6/10

Pleasant

14 Jun 2025

Susan

Very hard to navigate to front office. The area around the hotel was a little sketchy. The room was very big and spacious, but a little noisy.

Business

4/10

Poor

13 Jun 2025

Anthony

Extra lock has been removed from room door. \"No room service needed\" tags. Housekeeping rolled towels back up and put them back in the towel rack. Showerhead was held up with ponytale holders on a wall hook. Trash on the floor. Iron, but no ironing board. No coffee maker. No paper towels next to the sink. Room smelled like mildew.

6/10

Pleasant

23 May 2025

David

This property was in need of repair and there was mold in the bathroom.

Leisure Pet

2/10

Poor

21 May 2025

Samuel

This was a last-minute action. Im not sure as to the reason for the misleading advertisement, but i can attest to the fact of this property being an underwhelming experience. I wont fall for this again.

Leisure Family

2/10

Poor

20 May 2025

Mandy

Worst hotel with very deceptive advertising

We left a day early as the place was disgusting. The shower was dirty. The pool was filled with concrete. They were exposed outlets. The shelf had fallen off the wall not been fixed, and the light had been removed from the ceiling and not been fixed. I requested a contact back from Hotels.com from which I have not received. I would like a full refund.

Business