Name: Microtel Inn Suites Wyndham Prattville Montgomery
Address: 284 Interstate Hwy Park Loop, Prattville, 36066, US

6/10

Pleasant

05 Aug 2026

Todd

We book the room 2 weeks in advance and thought all fees were paid. After arriving we were charged $10 for parking & cleaning. Just something to be aware of

2/10

Poor

04 Aug 2026

Taquoya

We let the staff know we were arriving

4/10

Poor

03 Aug 2026

Ryan

Sadly we had no shampoo or conditioner, room was dirty, bathroom floor was wet, and breakfast was terrible.

4/10

Poor

01 Aug 2026

Phillip

Charged a $10 fee for “light bites”. A dinner. We were never told it was available. Soap bottles were empty.

10/10

Exceptional

28 Jul 2026

Mike

Convenient, affordable location

10/10

Exceptional

26 Jul 2026

Lara

Air conditioning worked great!!

10/10

Exceptional

26 Jul 2026

Queenetta

Room
Was cleaned and front desk was very helpful.

2/10

Poor

24 Jul 2026

Donna

Owners of this hotel are horrible! Will never ever stay at this hotel again!!!! Beware of extra charges on your credit card!!

10/10

Exceptional

23 Jul 2026

Kenia

Clean room but the lobby restrooms where nasty

6/10

Pleasant

21 Jul 2026

Sarah

Decent place, but they should have put more money into soundproofing. Unfortunately you can hear every footstep above and every door slamming. Breakfast was meh. Who serves turkey links? Please get real sausage or don't bother.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Monique

Great location and a amazing breakfast

Partner

10/10

Exceptional

21 Jul 2026

Mark

Very nice comfortable stay

Partner

4/10

Poor

18 Jul 2026

Taylor

Our room had ants all over the tv stand. Also had a horrible smell coming from the bathroom. Breakfast was pretty good and the optional dinner was a great and convenient

Family_with_children

8/10

Excellent

18 Jul 2026

Harold

Good rooms and good service at the reception desk. I wished the faucets in the bathroom would run more toward the middle of the sink.

Partner

2/10

Poor

18 Jul 2026

Travis

Staff at Microtel inn Montgomery were super unfriendly and unprofessional. Had multiple issues and they were no help. Will definitely never stay at the Montgomery location again!

Partner

10/10

Exceptional

17 Jul 2026

Natalie

We had a great experience. The general manager checked us in and she was very friendly and welcoming. All amenities were explained. The rooms were clean and new. The evening snack provided was chicken salad sandwiches and my husband said it was delicious. Breakfast was also good. The hotel is right off the interstate and very easy to find. Multiple restaurants, gas stations and shopping is located nearby. My only issue was the toilet was wobbly and the spout on the bathroom sink was very close to the cabinet fixture itself causing difficulties when using it. Overall, great stay and would stay there again for a quick overnight trip.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Gwendolyn

Our room was just what we needed.It was clean & very convenient to Interstate,since we were traveling.The staff was very helpful & friendly.Lovely hotel.

Partner

6/10

Pleasant

17 Jul 2026

Ginger

The Hotel was clean. Bed was uncomfortable and pillows were overstuffed. The sink in the bathroom was installed wrong. Water goes all over except in the sink itself. Then I was charged a daily fee of $11 per day on top of the price I paid to Hotel.com. We stayed 3 days and it adds up. Paid for a king size bed, we got 2 queen beds. I work hard for my money to have extra costs and all these small inconveniences.

Partner

10/10

Exceptional

16 Jul 2026

Barb

Breakfast was great! Very clean room and accommodations

10/10

Exceptional

16 Jul 2026

Clark

Large and spacious room great a/c has a ironing board 5am breakfast time

Partner

8/10

Excellent

15 Jul 2026

Jesus

Esta en buenas condiciones y un buen desayuno, pero me cobraron al salir 11$

Family_with_children

8/10

Excellent

15 Jul 2026

Christina

Beds were comfy

Family_with_children

6/10

Pleasant

14 Jul 2026

Kimberly

Be aware that the hotel charges a $10 service fee on arrival for their “free” amenities. This is in addition to the amount charged by Expedia. So you can think you have a paid in full reservation, but there are additional charges when you arrive. The property was clean and fairly new, and the staff is friendly. The bathroom sinks were difficult to use, as the faucets barely reach into the sink bowl, meaning it’s impossible to wash your hands or brush teeth without water flowing all over the counter.

Partner

8/10

Excellent

14 Jul 2026

Elizabeth

We used a handicap room due to difficulty standing without something to hold on to in the shower. However, the shower allowed lots of water to spread around the bathroom floor. Used lots of towels to dry it up.

Partner

10/10

Exceptional

14 Jul 2026

Douglas

Nice, clean stopover for trip. Very quiet and great breakfast.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Ismail

I got charged extra fee for no reason

Family_with_children

6/10

Pleasant

14 Jul 2026

Bernarda

Got charged for extra fees ($10 a day per room) not listed or expected in the Hotels.com website.
Air conditioning unit was loud and cleaning room consisted of pulling the covers back, fluffing pillows and changing towels.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Marty

Very nice place clean rooms very helpful staff

Self

10/10

Exceptional

12 Jul 2026

Rebecca

Very nice property! We enjoyed our 3 night stay! Right off the highway and easy to find. Extremely comfortable beds!

Friends

10/10

Exceptional

12 Jul 2026

Katie

Really clean, friendly staff, no issues, breakfast and coffee were good also.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Pamela

It was clean and quiet. Just a quick overnight stay.

4/10

Poor

08 Jul 2026

LaTonya

Upon arrival I was given the incorrect room. Front desk clerk tells me that the king bed is what I reserved. She tells me that the hotel doesn’t have any double beds available. I told her I called the hotel a week prior to confirm that I have a double bed facing front of hotel. I have stayed at this particular hotel over 7 times and the interstate noise is loud. I showed her my reservation and now she tells me they have a double bed available. The room was located on the 4th floor across from the ice machine which is very loud. She called me within 30 minutes to see how things were going. I told her the ice machine outside the room is very loud. She apologized and told me she didn’t have another room for me. I had enough and at 5am the following morning I called the front desk and asked for management. Front desk told me she will be in at 7 am. I didn’t receive a response from her. I finally went downstairs and spoke to her. Very nonchalant and I explained that I was staying at the hotel for 2 nights and can she move my room. I explained that I was headed out and wouldn’t be back until later that night. When I get back to the hotel she was working asked her about another room. She tells me she doesn’t have another room and it’s 11pm. No customer service skills whatsoever. Upon checking out I told front desk that I would like to speak to upper management. Spoke with Rayan Ichhaporia about situation and he informed me that he will make it right.
Never heard from him at all.

10/10

Exceptional

07 Jul 2026

Troy

We had reserved a room with a roll in shower. When we arrived the young lady at the desk didn’t see the request and put us in a regular room. I explained that my husband was on a walker and had difficulty stepping over into a tub. She immediately searched and located a room for us and made the switch. All the while apologizing for the oversight. I assured her it was perfectly ok. Once settled in our room I had to go back out to retrieve an item I had left in our van and as I came back in she again asked if everything met our needs and to let her know if we needed anything else. I shared this info with manager next morning as well.

10/10

Exceptional

05 Jul 2026

Adrienne

New and clean. Provided a simple dinner.

Family_with_children

10/10

Exceptional

04 Jul 2026

Queenetta

It was our first time staying at the Microtel! The hotel was very clean, beds were comfy and staff was very friendly. I would stay here again if in the area.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Randall

Very nice and clean room. The entire staff was very nice and helpful. The breakfast and dinner was very good also. I would definitely stay again if im ever in pratville, MS.

Self

10/10

Exceptional

03 Jul 2026

Mary Helen

Clean room!!! Staff was helpful and courteous. Would stay again

Breakfast wasn’t for me but I’m sure most would like it.

8/10

Excellent

02 Jul 2026

Howard C

It was a clean room with a nice breakfast. I had a billing concern which was resolved.

Partner

8/10

Excellent

01 Jul 2026

Rodney

Clean room nice property would stay again. Only negative is its close to the interstate and it is a little noisy.

Partner

10/10

Exceptional

01 Jul 2026

Paula

A great place to stay clean too
S

Self

10/10

Exceptional

30 Jun 2026

Cynthia

Newly built property (open in 2025) with generous size room and bath, comfortable bed is a great choice between Montgomery and Birmingham AL. Conveniently located on I-65 it is within walking distance of fast food and only minutes from sit down choices.
Breakfast buffet offers many protein choices as well as traditional hotel fare. Compared to other options in Prattville it is highly affordable.

Partner

10/10

Exceptional

29 Jun 2026

DAVID

Beds real comfortable. Breakfast was really good

Partner

6/10

Pleasant

28 Jun 2026

Mary

Staff were friendly. You get what you pay for with the rooms- however our air didn’t work. It stayed 75/76 degrees the whole time. Staff were made aware but it didn’t help. Our tv didn’t work. We told staff and they said they knew. We never had anyone clean our room or change out towels- we had to request towels and toilet paper daily and ask them to come get the dirty towels… breakfast wasn’t ok. If we had a cool temperature at night and a working tv the stay wouldn’t have been as bad. We would stay there again if we know ahead of time those things work just because they are a lot cheaper than surrounding hotels. Overall, staff was nice- amenities were just working.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Kathleen

The price for the room was excellent. The check in was a breeze. The staff was accommodating. The room was small but comfortable. We were pleasantly surprised that dinner was available and it was delicious. I had never stayed at a Microtel before. I will be back!

Family

4/10

Poor

27 Jun 2026

Candice

Overall the hotel was clean, the breakfast was well stocked, and the manager was very nice. However, thanks to an extremely rude staff member who checked us in, we will not be returning. First, she switched my reservation to a king bed, instead of the two queens I had reserved, without my knowledge. When my family went to the room, we realized the mistake and I went back to the front desk. I was very nice, and showed her my reservation, and instead of apologizing, she yelled at me and told me I had only put 2 people on my reservation, so she had taken it upon herself to change my reservation. After being rude and put out, she did give us two queens as requested. Unfortunately, my family was awaken at 11:45 be another family trying to come into our room. I called the front desk immediately, and it turns out the women who checked us in never changed our room in the computer system. My children were terrified and it took a couple of hours for us all to calm down and get back to sleep.
I spoke with the manager the next morning. She was lovely and very apologetic.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

tina

Our stay was wonderful - the staff were efficient and friendly. The bed was comfortable and they had plenty of staff to help with refilling the breakfast items. This hotel is close to the interstate so it was perfect for our one night stay.
This is a small issue - but they could work on making it easier for the trash bins to open - many of us struggled to open the small awkward door and it made it difficult to properly dispose of the trash.
Overall- I would agree with the other reviews - excellent place to stay when traveling- especially for a one or two night stay.

Partner

8/10

Excellent

25 Jun 2026

Ronald L

I was informed that this hotel had only been open 9 months. At least 2 rooms on the floor had no room number outside the door. I had to find the room by trying the key at the door until one opened. When I tried to use the sink in the bathroom, the faucet was so close to the edge that water was splashed all over the sink top instead of running into the sink. These problems are easily corrected to make this room excellent. I didn't use the TV or the air conditioning nor did I eat the breakfast.

Self

8/10

Excellent

24 Jun 2026

James

Even though there was a sign in the room about complimentary items if you forgot yours I.E. toothpaste Ithey did not have any to give away but to sell only. Could not park my truck and trailer on the property because no turn around or room to park

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Yana

Great hotel for what I needed
Clean, well maintained etc

Self

8/10

Excellent

23 Jun 2026

Bridget

Easy to access , comfortable beds, staff was friendly, we were not impressed with the breakfast (3/5).

Family_with_children

8/10

Excellent

23 Jun 2026

Carol

I arrived exhausted after a long day of travel, and the front desk employee “Carson”was exceptionally kind and welcoming. She was able to get me checked in early, which I greatly appreciated, and she even offered me a bottle of water. Her kindness made a big difference after a difficult day on the road.

The only issue I noticed was that there was hair left in the shower, which made me question whether it had been cleaned thoroughly. Overall, the staff was very friendly and accommodating, and I hope housekeeping can improve because the customer service at the front desk was excellent.

Self

6/10

Pleasant

22 Jun 2026

Christina

I had a long day of travel for work and realized i would still need to be in the area the next day. I was easily able to book online. The place was nice and my first room was quiet and restful. However upon getting into bed, i realized there were ants in my bed and crawling on me. I reported it to the lady at the front desk. Staff came up quickly with a spray. After pulling the blankets and top sheet back, there was a washcloth found under the fitted sheet. The staff was unable to determine if it was a used washcloth or not. I was moved to a different room. It was not as peaceful, but there were no ants and no random washcloths. The young man who helped me move to my new room apologized and was nice. When I checked out, I was asked if I had a nice stay, all I said was other than having to move rooms because of the ants and random washcloth. The man and woman at the desk said said oh that was you and nodded at each other. Nothing else from them. While it wasnt horrible, I am not sure I would stay again.

Self

8/10

Excellent

22 Jun 2026

Matthew

The hotel was almost brand new and very clean. The breakfast and location were outstanding . The only thing I did not like about the hotel was it did not have an exercise room,on Expedia it said that the hotel was affiliated with a gym that you could use at a discount rate, when I got there and asked the front desk she said , no they are not affiliated with any gym . Expedia and the hotel , Should not say that on the hotel description if it isn’t true.

Self

4/10

Poor

20 Jun 2026

Trey

We stayed one night on the way to the beach. The room was not overly clean. The floors were quite dirty and got feet dirty when walking in the room. It was fine for 1 night, but we expected it to be cleaner and a little nicer based on pictures/reviews.

Family_with_children

8/10

Excellent

20 Jun 2026

mike

It was nice. Workers stood around food area talking too much but place was clean.

Family

10/10

Exceptional

20 Jun 2026

Alicia

Nice and clean. Very simple decor. Safe enviroment. Good location. Nice breakfast.

10/10

Exceptional

19 Jun 2026

margaret

We were only there one night, but we had a great stay and I would definitely stay here again

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Tom

Clean room and friendly staff. Easy access from interstate highway. Great value, would definitely stay again.

10/10

Exceptional

15 Jun 2026

Maegan

Checking in was quick. Staff was

10/10

Exceptional

14 Jun 2026

Tiffany

The room was a corner rokm by the staircase so there was a small amount of noise, but the room was very clean. The soap smelled amazing! We like to sleep with our room cold, the AC was perfect for us cold sleepers. Breakfast was warm and had several choices to pick from.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Rodney

Very clean and staff were all friendly. Breakfast was good. Would recommend

Family

10/10

Exceptional

11 Jun 2026

Cynthia

Great place. Good and those preparing it was great! Vicki in morning and in pm name started with S , I think. Everyone super nice!

6/10

Pleasant

09 Jun 2026

Charles

No closet. No iron and ironing board. Not what I’m used to.

The team provided above average customer service

Self

4/10

Poor

08 Jun 2026

Catherine B. De

Our stay would have been nice. We stopped over to get done rest before we get to Destin,FL. HOWEVER, we are very frustrated that we have to go down 3 times!!! A couple of them in the middle of the night because of the FIRE ALARM going off.
The sad part too is there was not even a slight of an apology from the staff or any form of concern of the guests being inconvenient.

Family

10/10

Exceptional

08 Jun 2026

William

This hotel has a lot little extras that make it worth the say. Great coffee machine.

Self

6/10

Pleasant

08 Jun 2026

Gilbert

Hotel was exceptionally clean and well kept. Firts time at this type of hotel. Only downside was the lack of iron.

10/10

Exceptional

06 Jun 2026

Alicia

Excellent stay. I would stay again.

Self

10/10

Exceptional

04 Jun 2026

Ann

Helpful staff and new building was nice.

Partner

6/10

Pleasant

04 Jun 2026

Hannah

Place was quiet and clean but greeting staff wasn’t super friendly or asking if I needed anything and I had to request clean towels and my room to be cleaned day 2. Would prefer happier customer service but the place is nice and safe

Family_with_children

10/10

Exceptional

01 Jun 2026

Evangeline

I was very impressed with the hotel. The breakfast was great.

Family_with_children

8/10

Excellent

30 May 2026

Duane

One night stay no frills but not expecting any. Cheap clean overnight stay

Partner

10/10

Exceptional

26 May 2026

Randy

Just a great place to stay overall

Partner

10/10

Exceptional

23 May 2026

Martin

2nd time staying at this property and very satisfied. Reasonably priced, newer basic but clean and quiet with a friendly staff who made a room change when I didn’t like the location of the first one. Easy access to the interstate. My go to when I come into Prattville to visit my daughter.

Self

10/10

Exceptional

21 May 2026

Edgar

Amazing

Business

10/10

Exceptional

20 May 2026

David

Had a 1-night here on May 19, 2026. Check-in was a breeze and the staff was very friendly and accommodating. The Welcome bag of snacks was an unexpected surprise.

The room was not plush (and I did not expect it to be) but it was well equipped with everything I needed. You can tell from the pics that the furnishings are mounted off the floor and close to the wall, but that saves a ton of space. One issue was the faucet in the bathroom was mounted so far back that you couldn't rinse your hands without pressing them against the sink. A plumber messed up for sure!

The bed was comfortable with whatever extra linens I would have needed. There were 4 pillows, but like most hotels, bring your own.

Breakfast consisted of scrambled (but instant) eggs, bagels, pastry, breads, waffles, juices, hard boiled eggs, all the condiments you would want, cereals, and the dining area was bright and spacious.

Overall, it was a very pleasant experience. I booked the room via hotels com, total price was about $135 for one night. It's very conveniently located to I65 and there are a variety of fast food restaurants nearby. I certainly recommend this place if you want a very nice, basic hotel stay.

Self

10/10

Exceptional

19 May 2026

Kimberly L

Breakfast was decent. Excellent coffee. Friendly and helpful staff
Spuc and span. Reasonable price

Family

6/10

Pleasant

18 May 2026

Michelle

Check in was quick and lobby was clean. Parking lot was well lit and there was a nice outdoor sitting area for smokers so they weren’t standing around the entrance. Beds were comfortable but the room was not clean at all. Tub had soap scum all over, toilet looked like it had been sprayed with disinfectant and it was sticky. Floors were dirty and sticky so we had to wear socks. Breakfast was good though with hot and cold items and the area was clean. Overall the stay was nice if the room had just been cleaned properly.

Partner

6/10

Pleasant

16 May 2026

Douglas

Staff was friendly. Breakfast was cold. Coffee machine kept needing assistance. Room was clean nice. Bathroom had mold on shower curtain faucet was too close to sink could not wash hands brush teeth. Toilet rocked on floor. Paint peeling. Chip out of tub. Thought it was new motel??

Family

10/10

Exceptional

15 May 2026

Jamie

This is my second time staying at this hotel as we travel back and forth to visit family. Excellent staff! Especially the lady who takes care of the breakfast bar area in the mornings. She is so kind and patience and goes above and beyond her role. I am so thankful for a clean and quiet room!

Family_with_children

10/10

Exceptional

15 May 2026

Joseph

The facility was very clean and smelled great throughout. The staff was friendly and helpful. VERY COOL COFFEE MAKER IN THE LOBBY!! Pratville, AL

Family_with_children

8/10

Excellent

11 May 2026

Kathleen

Very clean and smelled great! Nice and peaceful, quiet. Highly recommend!

10/10

Exceptional

11 May 2026

Irene

I had a great stay. Staff is excellent. Great hospitality. Very clean.

Self

6/10

Pleasant

11 May 2026

Daniel

Traffic noise was high, next to I65. Walls thin, can hear neighbors TV, and hall noise. Otherwise nice clean place, did not eat the breakfast, left too early

Friends_and_family Family

10/10

Exceptional

10 May 2026

Helayna

Clean, easy to navigate, great staff and delicious breakfast

Family_with_children

10/10

Exceptional

10 May 2026

John

Site under construction. Still has things needing repaired or caulked etcetera. I will be going back to stamy. Nice area and clean.

Partner

2/10

Poor

06 May 2026

Mary Jo

The reservation was booked through hotels.com, but when we arrived we were told that the reservation had been canceled. The hotel gave no reason, just that it had been canceled. We showed them the reservation confirmation, but it fell on deaf ears. I've used hotels.com for years, but no more.

Partner

10/10

Exceptional

05 May 2026

Alejandro

What a wonderful hotel!

Partner

10/10

Exceptional

03 May 2026

Bailee

Great stay

8/10

Excellent

30 Apr 2026

Betty

The hotel staff was friendly. The hotel is conveniently located. The property and room was clean and well maintained. The breakfast was nice as well. I would stay at the hotel again.

Self

10/10

Exceptional

29 Apr 2026

saul

Everything was great
Except no pool

Family

10/10

Exceptional

28 Apr 2026

Yoke Meng

Place is great.
Like most Airlines and Airports, there are restriction with simple carry on nesscesities like toothpaste and toothbrush. Do have fraustration with having stay in your Hotel for 3 nights. Basic nessesscity should be included for overnight clients.
Overall, we rated your Hotel best in its class. Very convienient to all loaction.
Thank you

10/10

Exceptional

27 Apr 2026

Karen

The place exceeded my expectations!
The breakfast was awe

6/10

Pleasant

26 Apr 2026

Yvonne

The rooms were clean but the furnishings weren’t very nice. The wall behind the chair was all scraped up and the night stands are too low compared to the beds. The breakfast wasn’t very good. The coffee machine was great. The temperature in the room was hard to get a constant temp it was cold then would get hot.

Friends

10/10

Exceptional

25 Apr 2026

Diana

Clean room, comfortable beds, breakfast nice

10/10

Exceptional

25 Apr 2026

EDWARD

This is a fairly new motel so it was VERY clean and the staff was extremely helpful. Breakfast was excellent. I usually stay in Montgomery, but found this location through Expedia and will definitely stay again.

Partner

10/10

Exceptional

24 Apr 2026

Ben

yes

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Sandra

I accidently made the reservations for the wrong month. So when I showed up on the wrong dates, the lady at the front desk was so helpful and understanding. Everyone was very attentive, the hotel was clean, breakfast was good. Very professional.

Partner

10/10

Exceptional

23 Apr 2026

Joseph

The breakfast and coffee were exceptional.

Self

8/10

Excellent

22 Apr 2026

Billy

Clean, comfortable room. Well maintained. Good breakfast. Friendly people. Faucet in bathroom was weird and borderline unusable in rm 213. Mostly used sink in main room.

Self

8/10

Excellent

20 Apr 2026

John

Breakfast was fresh and delicious

Self