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Tru By Hilton Prattville

Prattville - AL · United States

2633 Legends ParkwayView location

8.4/10Excellent521 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Prattville

We are off I-65 and Route 82 in Prattville. High Point Town Center and Prattville Town Center shopping centers are less than three miles away. Capital Hill Golf Club, a 5-minute drive, has three championship 18-hole courses.

Dining chains like Outback Steakhouse as well as local restaurants like Jim 'N Nick's Bar-B-Q are within a mile.

Read more about this hotelShow less

With a stay at Tru By Hilton Prattville in Prattville, you'll be within a 15-minute drive of The Legacy Museum and Alabama State University. This hotel is 9.8 mi (15.7 km) from Maxwell Air Force Base and 18.4 mi (29.6 km) from Wind Creek Casino & Hotel Wetumpka.

Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

RTJ Golf Trail at Capitol Hill 3.3 km / 2.1 mi
Capitol Hill Golf Course 3.3 km / 2.1 mi
Prattville Baptist Hospital 6 km / 3.7 mi
Heritage Park 8.2 km / 5.1 mi
McGray Park 8.3 km / 5.2 mi
Wilderness Park & Bamboo Forest 9.5 km / 5.9 mi
Baptist Health 11.5 km / 7.2 mi
Freedom Monument Sculpture Park 13.7 km / 8.5 mi
Rosa Parks Arrest Site 14.1 km / 8.8 mi
Rosa Parks Library and Museum 14.2 km / 8.8 mi
Rosa Parks Museum 14.3 km / 8.9 mi
The Hank Williams Museum 14.3 km / 8.9 mi
Montgomery Performing Arts Centre 14.4 km / 8.9 mi
The National Memorial for Peace and Justice 14.4 km / 8.9 mi
Holt Street Baptist Church 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • Number of floors (main building): 4
  • Double rooms: 43
  • hotel
  • Small pets allowed (under 5 kg)
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Room serviceExtra charge
Show 15 more facilities & services
  • Laundry service
  • Day-care centre
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Printer
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Game room
  • Breakfast
  • Non-smoking establishment
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Radio
    • Centrally regulated air conditioning
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Prattville

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Alarm clock
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable5 photos

    Tru By Hilton Prattville

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Prattville

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Alarm clock
    • Centrally regulated air conditioning
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Tru By Hilton Prattville

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Radio
    • Centrally regulated air conditioning
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Prattville

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Tru By Hilton Prattville

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Alarm clock
    • Wheelchair-accessible
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Radio
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru By Hilton Prattville

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Alarm clock
    • Radio
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Tru By Hilton Prattville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton Prattville

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Prattville

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Prattville

8.4
Excellent
521 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Sharon
The person that checked me in was very helpful-Justin.
2/10
Poor
22 Jul 2026
Jesmine
I stayed at this hotel from a Wednesday to a Sunday, room was never cleaned. I went to the front desk everyday to request the room to be cleaned, they stated someone was going to clean it but never did. Everyday had to go to front desk to ask for towels and trash bags but if the room was being cleaned, we wouldn’t have to repeatedly ask for these items. The baseball team picked this hotel to stay at for World Series. The hotel was packed and none of our rooms were cleaned. Another thing i didn’t like is that it didn’t have a laundry room. We had to find a laundry room outside the hotel.
8/10
Excellent
19 Jul 2026
Mandy
The rooms were clean and comfortable! Breakfast was good. The staff was amazing considering they were dealing with 20+ kids from the baseball Regional World Series. The only hiccup we had was with check in and payment but both were fixed
Family_with_children
8/10
Excellent
18 Jul 2026
Maria
Nice place to stay. Will stay again.
Self
10/10
Exceptional
13 Jul 2026
Yvonne
Staff was very friendly amd the room was clean
Self
8/10
Excellent
05 Jul 2026
Sandra
I liked that there was a decent breakfast offered and the area for eating was clean. The menu was fairly good. The staff was courteous and professional.
Friends
10/10
Exceptional
03 Jul 2026
Arnold
Pool table
Partner
10/10
Exceptional
27 Jun 2026
Wakneco
I have stayed here several times for a work trip. Hotel always nice and clean, and the staff gives excellent customer service. It's always a pleasure staying here.
Self
10/10
Exceptional
21 Jun 2026
Carol
As a female who travels alone, this hotel makes me feel very safe. My room was very clean as was the entire hotel. The breakfast was good and plentiful. I’ll stay here any time when I travel.
Self
6/10
Pleasant
11 Jun 2026
GEORGE
Fire alarm went off in lobby early morning.
Partner
10/10
Exceptional
08 Jun 2026
Ken
This chain is consistent and simple. If I’m in the area for a night or two this is a go to place. The rooms are small but I’m not spending a week here. Everything is clean and appears new. Not too many amenities but for a couple days they are perfect for a small family or traveling alone. I will continue to use this chain as a reliable place to stay. This particular place has a very friendly staff that was able to answer questions about the area and guide us to a great place to eat.
Family_with_children
8/10
Excellent
07 Jun 2026
Jennifer
Staff was super accommodating and helpful. Rooms were clean and they offered so many other amenities
Partner
6/10
Pleasant
07 May 2026
Susie
I have stayed at this location before and it was 5 star …. twice the price and not 5 star anymore…Arrival date front desk clerk…0
Departure date front desk clerk 5
Self
6/10
Pleasant
28 Apr 2026
Cody
No coffee maker in room.
Only had decaf coffee in lobby. Staff said was they were expecting a delivery truck but why not have extra or pick up some coffee grounds from a local store.
Slept hot ac thermostat was set to 65 but was more like 75.
Self
8/10
Excellent
28 Apr 2026
Mae
Lamp fixtures are rusted and there was no shampoo and body wash. We had arrived late and I called the front desk and they were supposed to send the housekeeper but they never came. I had to go down in the morning and the front desk was the one to give me a new bottle.
Partner
8/10
Excellent
21 Apr 2026
Wanda
The breakfast was
8/10
Excellent
19 Apr 2026
Teresa
Staff was wonderful
Partner
10/10
Exceptional
09 Apr 2026
Wakneco
The entire property is very nice. Staff gives excellent customer service and the location is close to venues, shopping and restaurants.
Business
4/10
Poor
06 Apr 2026
Jennifer
No room for clothes and heat and air conditioning didn’t work
10/10
Exceptional
05 Apr 2026
Griffin
Pet friendly it says
10/10
Exceptional
02 Apr 2026
Diane
Everything was amazing there! The staff that greeted us when we came in and all the way through was totally amazing. The hotel is fun in the way it was decorated and loved staying. There would definitely come back!
Partner
10/10
Exceptional
13 Mar 2026
Karen
Very new place, everything was great.
Partner
10/10
Exceptional
25 Feb 2026
Leslie
Everything was good.
Partner
10/10
Exceptional
22 Feb 2026
Lori
The staff was very courteous and the room was clean and comfortable.
8/10
Excellent
20 Feb 2026
Edwin L
Room was nice, breakfast was good.
Family
10/10
Exceptional
17 Feb 2026
Wakneco
Staff and lean/ nice room
Self
10/10
Exceptional
30 Jan 2026
endia
the room was very clean and we really enjoyed our stay there
Leisure Partner
10/10
Exceptional
30 Jan 2026
Joseph and Eloise
Nice big clean and the best shower!
8/10
Excellent
17 Jan 2026
Wendy
Hotel was very clean and felt safe. Breakfast was standard hotel breakfast but good.
Leisure Partner
10/10
Exceptional
13 Jan 2026
Dionna
Convenient & Clean
10/10
Exceptional
10 Jan 2026
Kathryn
Breakfast was subpar for a hilton property
Leisure Partner
10/10
Exceptional
10 Jan 2026
Kathryn
Breakfast was ok. As long as you didn't get the eggs or breakfast meats.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Becky
Staff very friendly and helpful. Enjoyed having a pillow option of firmness and size
Partner
10/10
Exceptional
01 Jan 2026
David
Yes
10/10
Exceptional
28 Dec 2025
Martha
Front Desk and staff were very friendly and helpful. The room was very clean. A good selection of food items for breakfast. I will be using Tru Hotel again.
Leisure Self
10/10
Exceptional
23 Dec 2025
Ni
We had a great experience here. One thing was the A/C had a funky smell. Other than that, cleanliness and breakfast were great!
Leisure Family
6/10
Pleasant
30 Nov 2025
Erin
This TRU was fine. Staff was lovely, but I’d try another property in the area next time.
10/10
Exceptional
23 Nov 2025
Megan
Clean and comfy rooms and bathroom. Check in and check out was smooth and easy
Leisure Partner
10/10
Exceptional
08 Nov 2025
Jack
yes! they are very nice and helpful! Front desk was phenomenal!
Leisure Partner
10/10
Exceptional
31 Oct 2025
Jan
Yes, very courteous staff. Room was clean. Location great. Food located right next door.
10/10
Exceptional
13 Oct 2025
Steve
Check-in was easy, thanks to Gabrielle. She was friendly and helpful.
The room was comfortable and quiet.
This was our first time staying in a Tru by Hilton. We were impressed, and will stay in them in the future!
10/10
Exceptional
12 Oct 2025
Donald
Enjoyed the check in with Kieth. It was our first time at this hotel and we will be returning.
10/10
Exceptional
11 Oct 2025
Terry
Very good
Leisure
10/10
Exceptional
08 Oct 2025
Mike
clean room
6/10
Pleasant
06 Oct 2025
John
Ok
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Jacqueline

A bit above the rest

Clean and friendly staff. Very accommodating. Nice breakfast
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Julie
The staff were very nice to my niece with autism.
Leisure Family
8/10
Excellent
29 Aug 2025
Steven J.
It was a little noisy with room above having active children late, otherwise a good stay.
Self
10/10
Exceptional
23 Aug 2025
Ryanne
I stayed for 5 days and whether it was the morning or evening, front desk staff were so kind, helpful, and professional.
Business Self
10/10
Exceptional
17 Aug 2025
Roshaun
I was visiting for a wedding stay was awesome I just wished that the hotel had a microwave I had to throw out food because ai was unable to warm it up overall stay was perfect
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Patrick
Great location! The staff was awesome and the facility was super clean.
Leisure Self
6/10
Pleasant
07 Aug 2025
Natasha
Could have been a little more clean
Leisure Family
6/10
Pleasant
07 Aug 2025
Cason
Room was dirty. Stained sheets, and the Texas Roadhouse next door sucked
10/10
Exceptional
25 Jul 2025
Kerry

Love this!!!

We absolutely LOVE this hotel!!! It’s our favorite!!! The shampoo, conditioner and all body products are amazing!!!
Friends_and_family Family
8/10
Excellent
12 Jul 2025
Terry
Hotel personnel were most professional and courteous. Very friendly. The breakfast was really good. Great coffee.
Leisure Partner
8/10
Excellent
30 Jun 2025
Debbie
Only had 2 things..The smell when you first went in (didn’t realize it was lapel as a smoking room) Second, it took forever to get the air to cool, it was set on 80 when we got there. It was late and we was just so tired.
Only stayed one night

Would consider staying again
10/10
Exceptional
14 Jun 2025
Barrett
Clean, comfortable, and convenient.
Business_and_leisure
8/10
Excellent
12 Jun 2025
Brian
I'll be back if I am in the area.
Business
10/10
Exceptional
10 Jun 2025
David Austin
Great location to RTJ golf
Self
10/10
Exceptional
22 May 2025
Hannah
The ladies at the front desk were wonderful during check-in! The room was nice and clean and the building smells very clean and desirable.
Leisure Family
10/10
Exceptional
10 May 2025
Travis
Staff was friendly and it seemed like a safe place. Check out was fast and easy
Leisure Family
10/10
Exceptional
04 May 2025
Matt
Great place to stay!
10/10
Exceptional
27 Apr 2025
Tiffany
Very clean, smelled great and wonder customer service from the lady at check in last night.
Leisure Family
10/10
Exceptional
16 Apr 2025
john
Hotel was clean and convenient to restaurants.
Breakfast was ok at best. First day had cold eggs and terrible mini sausages. it did get better as the week went on.
Check in was easy. Associate was very friendly. 3rd shift associates not very personable.
Leisure Friends
6/10
Pleasant
30 Mar 2025
Rebecca
New! Nice design and very contemporary. Soap dispensers hard to squeeze and not sanitary as hand used to dispense hasn’t been washed yet. Not enough staff to keep up with trash removal at breakfast.
8/10
Excellent
15 Mar 2025
Phillip

Very nice stay

Everything was clean. The staff was very friendly and helpful. The only issue was that the blinds didn’t work so we couldn’t let any extra light into the room. Other than that, everything was great
Friends_and_family Family
2/10
Poor
08 Mar 2025
Rick
Our reservation was not complete. Suppose have 2 rooms at the tru by hilton only had 1. I and my husband ended up at the Days Inn in Prattville never had a problem before. Wasnt a pleasant evening
10/10
Exceptional
28 Feb 2025
Crystal
Nice place for Softball touney stay.
10/10
Exceptional
22 Feb 2025
Rick
Could walk to restaurant after 12 hrs in car
10/10
Exceptional
13 Feb 2025
Joshua
Quick!
6/10
Pleasant
04 Feb 2025
Martin
Room needed some upkeep/maintenance. Had tiles coming off in the shower. Had boogers on the wall near the TV.
10/10
Exceptional
18 Jan 2025
Wendy
We had a very easy check in/check out. All areas of the hotel were very clean, and everyone we encountered was very nice and helpful. Only negative would be breakfast was very lack luster.
Leisure Partner
2/10
Poor
03 Jan 2025
Tedric
I was charged for this room again after it was already paid for.
10/10
Exceptional
02 Jan 2025
Greg
Good place to stay.
Leisure Family
10/10
Exceptional
01 Jan 2025
Elizabeth
The staff was professional and pleasant.
Leisure Friends
6/10
Pleasant
31 Dec 2024
Jillian
Paul at evening check in was amazing. The location, convenience, and walkable dining options were awesome. However, the condition of the room wasn’t the best. There some tiles missing in the bathroom. The drain had a loose screw that was sticking up on the floor, the linens smelled faintly of soured water.
Business
10/10
Exceptional
28 Dec 2024
Tina

Would stay again

Met our needs for a night of rest from driving all day.
Friends_and_family Family
2/10
Poor
25 Dec 2024
Donna
All the problems started at check in. I have stayed at this hotel many times and never experienced what I did this trip. Hilton is a name known for professionalism and nice hotels. Well this one in Prattville is a whole other situation. When I checked in the lady that was working the desk on 12/23 at 1:30 pm was nice. However there was this guy hanging around the front desk which could hear all my information, which I didnt like. This hotel is practically brand new. The hotel wasn't packed. I asked for a room on the 1st floor. She said all they had was 1 room, but it didnt have a black-out curtain. Why, I dint know but it makes sense later. So she put me in a room on the 2nd floor. When I walked into the riom, I didnt even need a key as the door is broken. So I went down to ask her to switch me to a different room. That random guy was still hanging out at the desk with her. So she gave me the key to a room next door, I put my stuff in the room and left the hotel to spend Christmas Eve at my family's house.
When I came back later that night around 10 pm. A different girl was working at that time. The most unprofessional and rude person I have ever come across.
I go up to the room and this room door lock latch is missing. So I go down to yet ask for another room. She also had a guy hanging around the desk. I asked her to talk to me away from the desk as he could hear our information. I DID NOT WANT THIS RANDOM GUY KNOWING WHAT ROOM I WAS IN! There is more..
Leisure Partner
8/10
Excellent
19 Dec 2024
Janette
It was too noisy because of the highway sounds. Also, I felt room could use a little better lighting. Otherwise great.
Leisure
6/10
Pleasant
07 Dec 2024
Paulette Patrice

Safety and Cleanliness

The room was nice but the bathroom shower was very dirty. Also just a suggestion,, when you see a female checking in please do not say the room number out loud. That’s not a safe practice
Self
8/10
Excellent
26 Nov 2024
Marilynn
The stay was ok just didnt like the fact i dont have a microwave in the room and i couldn't connect to thw wifi key card lock me out my room had to reset it but overall it was very nice and clean and affordable
Partner
10/10
Exceptional
22 Nov 2024
Jennifer

Great Place to Stay!

Our stay was absolutely the Best! Everyone from the front desk to housekeeping was wonderful! Everyone was so friendly and helpful. Everyone was always smiling. The hotel was so clean and smelled so good. I can’t say enough good things about this place! I will definitely being stay again if I’m ever in the area.
Friends_and_family Family
10/10
Exceptional
17 Nov 2024
Donna

Best hotel stay!!

I love this hotel. The night I checked in the front desk gentleman, I believe his name was James, was so super sweet, very accomodating and nice. Cannot say enough good things about him.
The next morning breakfast was delayed. Whomever was working the front desk on Sunday morning (was a girl) was kinda rude. She didnt apologize to everyone waiting for breakfast. In fact, she acted like we were bothering her. She said the worker was running late that handles the breakfast. She doesnt need to be eorking the front desk as she is rude.
Friends_and_family Family
8/10
Excellent
09 Oct 2024
Verified traveler
Bed was comfortable but condition of the room was very poor. Holes in the wall and marks also. The blackout blinds were broke and rolled up and wedged in the window. Tub was not cleaned well.
Business
8/10
Excellent
06 Oct 2024
Verified traveler
We stayed for an overnight while traveling home and found the property new but with a lot of quirky things not usually found in the Hilton brand. Room was small and very bare bones, with odd styling features that may be aimed at a different demographic. Towels were very small and bath floor tiles became very slippery when wet. Overall not much for the price we paid, but we slept well
Leisure Family
8/10
Excellent
06 Oct 2024
Jimmie
Didn’t like how dark the parking lot was . No night lights
Leisure Family
10/10
Exceptional
29 Sep 2024
Andrea

Safe Harbour stay

My stay at the Tru by Hilton in Prattville Alabama was an unexpected one as my daughter and I had to evacuate from the panhandle of Florida to get out of the way of are coming hurricane. The accommodations at the hotel were lovely, clean and comfortable, but more importantly the staff there went above and beyond to make everyone staying feel welcome and accommodated.

There were many families and couples who also had to evacuate from Florida and the staff, even though the hotel was booked, full of pets and very nervous people, were always friendly, professional, and went out of their way to make sure everyone was cared for. I would highly recommend this hotel to anyone, because tge staff who run it are amazing!
Friends_and_family Family
6/10
Pleasant
19 Sep 2024
Brandon
We had to switch rooms because the first room was not very clean and the floor was super slippery and wet, maybe because of the humidity or something. But the room we switched to was great and we enjoyed the rest of the night.
Partner
6/10
Pleasant
03 Sep 2024
Marie
Not the greatest front staff. They weren’t at the desk half the time when we needed something

When they were there they spoke to each other and ignored the guests

Not the greatest customer service
Partner
10/10
Exceptional
31 Aug 2024
angela
Tru is a unique property, the pool table is a nice touch. My first stay was enjoyable..
Leisure Self
10/10
Exceptional
30 Aug 2024
John
Clean and quiet room; excellent breakfast. Easy check-in; ice machines on two floors; great luggage carts!
Leisure Partner
6/10
Pleasant
11 Aug 2024
Verified traveler
The room was very disappointing. I won’t go into all the reasons of why, BUT I will say that I will not stay at another Tru hotel in my travels.
The night clerk was helpful and very courteous.
Friends_and_family Family
2/10
Poor
07 Aug 2024
Travis
Property was very dirty. Room was not clean with candy left in areas and the floors had grease or something like grease that coated our feet and even stained our socks.
4/10
Poor
04 Aug 2024
Cyndy
The sheets and towels were so thin and the floor of our room was sticky!
Leisure Family
6/10
Pleasant
25 Jun 2024
kelli
Minimalist design. No storage in room. Room very small.
Friends_and_family Family
10/10
Exceptional
23 Jun 2024
Nina
Wonderful staff.
Leisure Family_with_children
4/10
Poor
18 Jun 2024
Marc

Will not be back.

Smelled like marijuana trying to be hidden by an awful chemical smell. No cable channels. Pool was dirty with people smoking by it. Loud people in the lobby playing pool. Paper thin walls could hear every step above us. I will never stay at Tru again.
Friends_and_family Family
2/10
Poor
18 Jun 2024
Daniel
Charged twice for this stay as well as other unknown charges and tried to call customer service but got nowhere with these people…DO NOT RECOMMEND FOR ANYONE!!!!
8/10
Excellent
17 Jun 2024
Sandra

Good job

Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time.
The staff was friendly.
Friends_and_family Family
2/10
Poor
12 Jun 2024
Corey
Staff sucks
Business

Location & surroundings

Tru By Hilton Prattville
2633 Legends Parkway, Prattville, United States

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Tru By Hilton Prattville

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