Name: Spark by Hilton Portland Airport Maine Mall
Address: 461 Maine Mall Road, South Portland, 04106, US

6/10

Pleasant

16 Jul 2026

Ian

Mediocre airport hotel, comfortable bed, terrible water pressure.

8/10

Excellent

15 Jul 2026

Christine Fox

Property was easy to get to from the airport. Unfortunately they ran out of yougart at breakfast and I was there rather early. Room very clean and didn;t hear road noise. Airport plane noise was minimal. Did hear a barking dog that was not happy for a short time. No particular complaints. Room was clean. Carpet in hallways did look worn and could use replacement.

10/10

Exceptional

15 Jul 2026

Susan

A quick stopover en route to airport. Easy and overnight parking.

Partner

10/10

Exceptional

15 Jul 2026

Ariana

Great choice for the club soccer team 13 year olds

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Dawn

Left too early. Appreciate shuttle to airport

Partner

6/10

Pleasant

14 Jul 2026

Claudia

The 1st room I was assigned to was way at the end of a very long hallway and I had to walk by ladders and pipes in the hallway to get to my room. The plumbing in my first room was not working well..the sink clogged, no hot water, no shower pressure. Staff were wonderful and reassigned me a room which was closer to the lobby. Everything worked fine in this room

Partner

4/10

Poor

13 Jul 2026

Heather

Worst breakfast I've ever had at a hotel. Walls were paper thin, we could hear the couple in the room next to us speaking to each other and their tv on.

Family_with_children

8/10

Excellent

13 Jul 2026

Andre

The staff was friendly and our room was clean and the breakfast was OK. The carpets in the hallways were torn and very old, but the rooms seems to have been upgraded. This hotel is a good place to stay for one night if you need to be close to the airport for travel.

Partner

8/10

Excellent

13 Jul 2026

Laura

Clean, convenient location. Just stayed overnight to catch flight the next day. Breakfast was good.

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Matthew

Great hotel for a night. They cater to quick turnarounds so don't expect much special courtesy.

Partner

10/10

Exceptional

12 Jul 2026

Amanda

Clean hotel that was close to the airport.

Partner

10/10

Exceptional

12 Jul 2026

Jon

Clean and affordable!

Self

10/10

Exceptional

10 Jul 2026

Julie

Wish one could buy a bottle of wine there....otherwise, pleasant stay.

Partner

6/10

Pleasant

09 Jul 2026

Milen

It was a fine stay. The employees were lovely.

10/10

Exceptional

08 Jul 2026

Jon

Nice clean room and a helpful staff. Enjoyable stay.

Self

10/10

Exceptional

08 Jul 2026

Fatuma

Room in excellent condition. Nice staff

Family_with_children

8/10

Excellent

07 Jul 2026

LeodyAnn Sorio

Clean and staff accommodating.

Friends

10/10

Exceptional

07 Jul 2026

Jon

The staff was nice, and the room was clean. Had a great stay!

Self

10/10

Exceptional

06 Jul 2026

Autumn

The airport shuttle was easy to find and prompt.

Family

8/10

Excellent

06 Jul 2026

Sophie

Hôtel très propre et bien située pour les voyageurs. Le petit déjeuner continental est bien apprécié. Excellent accueil et personnel très amical.

Partner

8/10

Excellent

05 Jul 2026

Jean-Francois

the breakfast was very basisc....

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Yuri

Great experience. Not a Hilton, but definitely very close!

Partner

6/10

Pleasant

05 Jul 2026

Nitin

Ok propriety. Expensive rate for the amenities, location. Minimalistic service (no service literally for your stay) they refuse to come change towels, make bed & tidy the room claiming “they dont do it daily”! So, if you plan to stay for 2,3 days dont expect them tomorrow move a muscle.

Partner

10/10

Exceptional

05 Jul 2026

carl

Clean n close to everything

4/10

Poor

05 Jul 2026

Kaylee

People were banging around all hours of the night, there were arguments in the hallway as well and all I heard other than that was a dog barking non stop.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

kevin

The microwave was broken, bathroom wall were poorly maintained

Bed comfortable, nice breakfast options.

Self

10/10

Exceptional

05 Jul 2026

Caila

The room was quiet and clean and the staff was helpful. The property is conveniently located. I would recommend staying here and would stay again.

6/10

Pleasant

03 Jul 2026

Edward

Not the best not the worst. Could use coffee pot in rooms. Overall it was a decent place.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Margo

Unexpectedly had to pay a $100 \"deposit\" supposedly just a \"hold\" not a \"charge\" not something I had planned for. Checking in about midnight after a delayed flight - quite a rude awakening. Reservation clerk was not friendly or personable - more like a cop! Room including bathroom was vey clean (small). I thought my reservation was for 2 queen beds - we got 2 double beds. Hallway carpet looks like it has seen better days. We did not use pool.

Family

2/10

Poor

29 Jun 2026

bryan

Let me preface this review by saying that I have never experienced anything like this before.I booked this hotel last minute well helping my daughter move into her new apartment. I fell into bed, completely exhausted. When I woke up the next morning, to my horror, I noticed that the comforter had human excrement on the side facing down. I immediately reached out to Expedia, as well as, someone at the front desk to show them photos before I left. Expedia had to work with Hilton Spark hotel on our behalf for a refund. I was just notified that Hilton Spark would not be issuing one. Disappointing and truly disgusting.

Partner

8/10

Excellent

29 Jun 2026

Curtis

Rooms where clean staffwhere helpful in area locacations in what I needed. Breakfast was continental no hot food

2/10

Poor

28 Jun 2026

Scott

This place that I stay should not have a Hilton in its name. It was very disappointing, dirty hallways dark the breakfast was a joke. I will make sure Neva stay a sparkle deal again.

Partner

8/10

Excellent

27 Jun 2026

Veronica

Chose a king bed room but was given 2 queens.
Comfortable beds.

Partner

8/10

Excellent

25 Jun 2026

Lydia

Clean room, friendly staff- but no coffee in the room. Price was not budget for the area.

Self

6/10

Pleasant

23 Jun 2026

Modupe

Okay, nothing special but not bad.

Self

8/10

Excellent

22 Jun 2026

Becca

I know that a 4:15am shuttle is early but the person driving could have been a little more polite. No good morning or anything.

Family

8/10

Excellent

21 Jun 2026

Caitlyn

The rooms are well cleaned. However, some fixtures such as the hand towel rack and bathroom vent were falling off the walls. The layout of the building is great because there are several doors to outside throughout making it easy to come and go. We did not eat breakfast but from what I saw it was very limited.

8/10

Excellent

17 Jun 2026

David

Parking was an issue at this location.

Self

8/10

Excellent

17 Jun 2026

Tiffany

The room was clean.

Self

8/10

Excellent

17 Jun 2026

Tiffany

The room was clean.

Self

8/10

Excellent

17 Jun 2026

Marilyne

C'était une très belle chambre, le service et les gens très bel accueil. Le petit déjeuner n'était pas à notre goût, on est allé finalement manger ailleurs, mais c'est quand même correcte, style céréales, bagels, yogourt, granola.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Matracia j

Breakfast was pretty basic, cereal, bagels, yogurt, oatmeal. Hard boiled eggs were the only protein option.

Late checkout was a nice option.

Hotel was just odd. Definitely older building that they were trying to maintain, wireless chargers and a mini fridge but no coffee maker in the room.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Ashlynn

We only stayed for one night but they were quick and efficient and the bedroom was nicely kept and clean!

Friends

10/10

Exceptional

14 Jun 2026

David

Really convenient to the Maine turnpike, PWM airport, and downtown Portland area.
Nicely maintained property and friendly staff upon checking in. Our bed was comfortable and the room was quiet.

Partner

6/10

Pleasant

13 Jun 2026

Alyssa

The breakfast is not eggs or sausage but it was still nice. Yogurt, bagels and fruit. No coffee pots in room but you have coffee available in the lobby. Our air conditioner wouldn’t shut off so we just unplugged it. Bed was clean as well as the rest off the room and bathroom.

Partner

6/10

Pleasant

12 Jun 2026

David

The staff was helpful and quickly replaced the broken iron when we called. The bed was comfortable and I appreciate that they have flooring not carpet in the rooms. Our biggest complaint is how dirty it was - there was red mold around the handles of the sink, when we cleaned up the water that drained from the broken iron, the towel was immediately brown and dirty and it was very dirty! I would guess that the floor is not cleaned regularly. There was mold in the shower and the corners of the bathroom - not the kind of mold that is a stain but mold that collects when things are not properly cleaned. We would not stay there again because of the lack of cleanliness.

Friends_and_family Family

4/10

Poor

10 Jun 2026

Stefanie

Booked one night due to an early morning road race. Around 2:00 a.m., we were woken by loud banging and screaming in the hallway. Someone was repeatedly banging on our door, and the police had to come to remove people who were causing a disturbance outside our room. The situation lasted for nearly two hours, making it impossible to sleep. What was most disappointing was that no one from the hotel acknowledged the incident or checked in with us the following morning.

Friends

6/10

Pleasant

10 Jun 2026

Madison

We stayed there a couple nights at the beginning of our trip, and again the last night of our trip. The staff is very friendly and the beds are very comfortable.
Only giving three stars though because the bathrooms need new caulking and both times we stayed there were spiders in our rooms.

Partner

8/10

Excellent

10 Jun 2026

James

Would be helpful if there were cups and an ice bucket in the room

Self

2/10

Poor

08 Jun 2026

Charles

Bathroom was smaller than a closet. Front desk support was poor.

Family

8/10

Excellent

08 Jun 2026

Sheryl

The only problem was we did not get the suite we booked. It was quickly remedied when the gave us a second room. Other wise it was fine, the bathroom could be a little larger.

Family

2/10

Poor

06 Jun 2026

James

2 dogs next door barked all night! The mattress is on some type of metal box frame that squeaked and banged every time you rolled over. Breakfast was very good.

Family_with_children

6/10

Pleasant

06 Jun 2026

John

Don't like the Internet.

10/10

Exceptional

06 Jun 2026

Flor

Good location pretty new hotel

Partner

10/10

Exceptional

05 Jun 2026

Mervie

Nice place to
stay

Partner

6/10

Pleasant

05 Jun 2026

Jennifer

First, the good. The staff was nice. I enjoyed the well appointed breakfast-- ate there every morning. The place was clean and the beds were comfy. Nice fluffy towels and new plumbing and fixtures that worked very well. It's clearly a recently renovated property, and they did a nice job.

The wifi, however, was terrible. I chose this hotel as a work retreat, and was unable to work. The staff couldn't help-- they have no ability to do anything with the wifi system. I had several interactions with the remote tech support team, and they were unable to resolve the issues or even figure out what the issues were.

I could occasionally connect if I persistently tried and retried. Even getting connected wasn't a guarantee of service, however, because the login webpage wasn't always available. I don't think I kept a device connected to the wifi for a full hour through a three day stay.

I ended up spending most of my time in cafe's with wifi instead of the hotel. I had pre-paid for my stay, so didn't have an option to go somewhere else.

Self

6/10

Pleasant

04 Jun 2026

Mathew

Everything was clean except for the comforter on the bed it smelled weird and had a few stains on it theyre continental breakfast consisted of ceral and bagels the you toast yourself so I wouldnt exactly call it breakfast thr staff was super nice though

Partner

8/10

Excellent

04 Jun 2026

Robert

Pretty close to the airport for an early morning flight. Was only at the hotel for about 10 hours, just ent to crash and get up for my 6:00 am flight.

Partner

8/10

Excellent

02 Jun 2026

Judith

The rooms were clean but the staff can do better with learning to be more friendly with guests. The only word I can think of to describe how they treat guests is indifferent.

Family_with_children

10/10

Exceptional

02 Jun 2026

Anna

Room was clean and staff was friendly

10/10

Exceptional

30 May 2026

Cheryl

Great night’s rest! Layout of suite was great- allowing all 3 kids to be in a bedroom , in beds(not sofa) for themselves. Very clean and modern. Great water pressure in shower ( with rain shower head). Definitely recommend!

Family_with_children

10/10

Exceptional

28 May 2026

Marzena

My whole experience was wonderful

Self

2/10

Poor

27 May 2026

Ralph

They charged my card for incidentals when there was nothing wrong

Self

10/10

Exceptional

27 May 2026

josue

Everything was great except for my last day I noticed the refrigerator had started leaking water but apart from that it was great

Self

10/10

Exceptional

26 May 2026

Yong

very convinient

Partner

10/10

Exceptional

25 May 2026

Edwin

We will stay here again when visiting Portland, very comfortable stay and location.

10/10

Exceptional

22 May 2026

Amelie

J'aime bien cet hôtel, c'est propre, près des autoroutes, le staff est sympathique et le déjeuner est bon.

Family

6/10

Pleasant

22 May 2026

Krista

Great value for the price. Alyssa evening staff at front desk was exceptional. Very close to all the amenities.

Partner

2/10

Poor

21 May 2026

Sean

We checked in at about 8:30pm and left at like 10pm. We had 2 rooms and neither of them were clean. The bathroom in the first one was filthy. Not just like oh I forgot to clean it once but caked dirt and grime on the outside of the shower. Then I opened my bed to find a hair in it and then some dirt. So they ended up giving us a second room and the shower was still dirty and then I opened up the bed and there was dirt in the bed. I ended up leaving so disgusted and had to pay $323 for another hotel. Expedia would not refund my money so I will never stay at a spark or use expedia again as all they offered me was a $50 credit. Shame on you Spark and Expedia.

Partner

8/10

Excellent

21 May 2026

Douglas

Great place to stay. Clean and close to amenities.

Partner

6/10

Pleasant

21 May 2026

Anthony

Decent stay here wish there wa ms at least a kitchenette but overall ok

Self

10/10

Exceptional

20 May 2026

Annaliz

Breakfast was just bagels and cereal. Staff didn’t come to do the beds after it said they’d come every other day. Good quality.

Friends

6/10

Pleasant

19 May 2026

paulette

Breakfast was awful. Stale bagels and weak watered down coffee...i recommend anyone byob

Partner

10/10

Exceptional

19 May 2026

Tatiana

High quality room and breakfast especially for the price

2/10

Poor

19 May 2026

santa

I arrived there at 2AM after driving 9 hours and was informed that my reservation had been canceled. The concierge did not help as well. Not only did they cancel my reservation, but they also debited my account and refused to reimburse. I still can’t understand how you charged someone, then canceled his reservation, and tried to make him pay double.

Family

6/10

Pleasant

19 May 2026

Gabrielle

The room was clean, the sheets were so comfortable to sleep in, Staff was really nice, breakfast was really basic but do the job. Everything's was pretty good the only thing was we could hear everything through the doors, and a room around us was laughing and screaming until 2 am and i needed to ask the staff to ask them to stop screaming. But other than that it’s was a good stay.

Friends

8/10

Excellent

18 May 2026

Kevin

FYI: The breakfast room is upstairs. It's a beautiful and large room with tiny food options. Also there was a sign: If you can't find food options, buy them from us... um, we did. It's called breakfast included.
The numbering of the rooms seriously needs to redone, so confusing.
The hot water was hard to control. My shower kept scalding me.
Not all of the doors to parking were accessible for reentry with a key.

Partner

10/10

Exceptional

18 May 2026

Stephanie

Clean room, friendly staff, easy parking

Self

10/10

Exceptional

17 May 2026

Kaushal

Friendly staff, clean and comfortable room. Location was great

Self

8/10

Excellent

17 May 2026

Luc

I

10/10

Exceptional

17 May 2026

Heather

Nice place

6/10

Pleasant

17 May 2026

Ryan

Pool was gross, walls were slimy. The floor in my room was sticky - needs to be mopped more often

Self

6/10

Pleasant

17 May 2026

Ryan

Room wasn't as fresh as it could have been. I dropped an earring backing behind the TV console and there were crumbs. Floors were sticky like they needed to be mopped.

Self

10/10

Exceptional

14 May 2026

Samantha

Room was very clean, felt like a very safe area close to the mall, breakfast was lackluster

Friends_and_family Family

8/10

Excellent

13 May 2026

Lauren

Pool was small and not as clean as it could be. Rooms were comfortable.

Friends_and_family Family

2/10

Poor

12 May 2026

Charlinda

We checked in and then found out there was no water from 10pm-8am. We had no prior warning. We left immediately. I would like a refund for both rooms.

Family

8/10

Excellent

11 May 2026

Catherine

Did not have breakfast
Parking was good

Self

10/10

Exceptional

11 May 2026

Loretta

Nice clean room, the tvs were nice, breakfast was good

Friends_and_family Family

8/10

Excellent

09 May 2026

Valerie

Excellent shuttle service. Comfy beds. Great staff. Only complaint was the noisy parking lot, but that is the same everywhere!

Partner

10/10

Exceptional

09 May 2026

Natalie

Hotel was very clean, desk staff was very friendly and helpful

Friends

10/10

Exceptional

08 May 2026

JANA

Wonderful staff, clean hotel, clean room, comfortable bed!

Friends_and_family Family

10/10

Exceptional

06 May 2026

DENNY

Friendly & Fast

Partner

8/10

Excellent

03 May 2026

Alison

Nice location, ample parking, well lit. Some stains (old water damage?) Noted in the room, but overall the property was in decent shape.

Partner

8/10

Excellent

30 Apr 2026

Patricia

Clean room. Comfortable bed.

Partner

10/10

Exceptional

30 Apr 2026

Valencia

Nice

Self

4/10

Poor

26 Apr 2026

Michael

Room was OK. The door did not close completely and lock, we had to deadbolt because the door itself would not close and lock so the key to the room was pointless. No coffee in the morning, was empty at breakfast approximately 745am. Toilet in bathroom was clogged when we arrived, fixed ourselves so no further complications. Expect more from Hilton as a member that travels frequently.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Leon

Yes & yes

10/10

Exceptional

26 Apr 2026

Miranda

Nice affordable hotel close to the mall and restaurants.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Melynda

Staff was rude and dismissive. Our key cards had to be reset 3x.Thats three trips to front desk after getting locked out. Fan in bedroom didn’t work at all. Had three tvs and only 2 remotes. Also the fact that I got a call at 1030am saying my card on file wasn’t any good and staff basically threatened to cancel our room, was very upsetting. I called 4x before I got anyone to answer and had to pay at noon though didn’t check in until almost 6pm. Pay at property doesn’t mean pay hrs before you are allowed to check in. The entire second floor reeked of weed and we could even smell weed in my room. The list goes on and on. There was something in pool and we asked staff to remove it as we thought it was poop. We were dismissed. We stayed here last month and it was 5 ⭐️star experience. Last night we had same room but the staff were horrible, rude and unfriendly. Last night’s visit was at best 1.5 star experience. I will never stay here on weekend (Friday or Saturday night) again. Last month we stayed on a Monday and it was like a totally different hotel. Your weekend staff (front desk) was the worst. Maybe she should’ve fixed our keys the first time but she was too busy and then acted like we were bothering her. We got locked out 3x in one night! Just a terrible experience. I guess spark doesn’t care about keeping return customers.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Michelle

This was our first and last time to stay here. Property called to collext payment at 10 am when I chose pay at property. She was very rude. No one was at the desk when we showed up so had to sit and wait. We did get a room close to pool and on first floor thanks to Abraham. Other staff was very rude and dismissive. When asked where breakfast was, I got a grunt and finger point. We thought there was poop in pool and told front desk and when girl finally came in she said it was a hair tie and didn’t even get it out. Our room was very hot as ac didn’t work. Pillows are flat No condition in room or blow dryer. Breakfast left a lot to be desired as not much of a selection and juice cups all stuck together so people were using cereal bowls. Hotel looked nice but the experience was awful.

Partner