Hilton Garden Inn Portland Airport, ME

10/10

Exceptional

22 Jan 2026

Cindy

The staff was friendly, clean facilities accommodations, and quiet.

10/10

Exceptional

05 Jan 2026

Erika

The room was clean and the staff was really nice. We kept our vehicle there for the week we were gone for $10 a night and we had zero issues. Would gladly stay there again.

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2025

Christopher

Clean room. Outstanding staff

8/10

Excellent

03 Nov 2025

Hollie

Clean room, felt safe. Just couldn’t get TV to work. Front desk wasn’t any help either.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Robert

Everything was good!

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Elisabeth

Clean rooms, attentive staff

Business Self

10/10

Exceptional

17 Oct 2025

Ed

The property was clean and modern. Very comfortable.
Quiet (except some airplane noise, we were near the airport by choice).
Staff was courteous, professional and eager to be helpful.

Leisure Family

2/10

Poor

12 Oct 2025

A

I booked this hotel because of the 24 hour shuttle. I signed up when I checked in on 10/11 to take the shuttle to the airport the next morning at 4am. There was no one at the front desk at 4am. The shuttle was no where to be found, I had to take an Uber to the airport. I would like someone to reach out to me and make this right by reimbursing me for the Uber.

Business Self

4/10

Poor

24 Aug 2025

Valerie

Property was under renovation and false advertisement for a pool. Extremely disappointed because I specifically book this hotel for the pool.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

Diane

5 minutes to pdx with great beds and quiet to not.

Leisure Family

10/10

Exceptional

22 Jul 2025

Sarah

Truly felt like a New England experience. They were attentive, friendly and always available. It was a home away from home!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Robert

Very clean rooms and attentive staff. Great place to stay and rest, limited options other than fast food in walking distance.

Leisure Family

10/10

Exceptional

20 Jun 2025

Adam

Perfect for PDX

10/10

Exceptional

12 Jun 2025

Tania

Very remote location, great transportation shuttle services. Loved the breakfast 😋. Very friendly staff

Business_and_leisure Self

8/10

Excellent

01 Jun 2025

Larry

very nice, clean room, everything I needed.

Leisure Self

2/10

Poor

27 May 2025

Nidhi

Mosquitos

Mosquitos were found in the room

Friends_and_family Family

6/10

Pleasant

16 May 2025

Philip

Barely Meh

No pool or spa WiFi was terrible and I paid for the high speed WiFi

Business

8/10

Excellent

13 Mar 2025

Bradley

The manager was very helpful! Will stay there again!

10/10

Exceptional

05 Jan 2025

Mary

Stayed here before my early flight, it was ok. Stuff was great

Leisure Partner

6/10

Pleasant

25 Oct 2024

Tyler

Lackluster Suite, Great Service

The suite doesn't have enough amenities to be worth $259 total for a night

Cheap deposit though, cheap and pretty good dinner offerings, free soda on the dinner, excellent staff, everything other than room amenities was good.

Self

6/10

Pleasant

12 Aug 2024

Linda

Chicken took a while and they couldn’t find my Expedia reservation.

Business Self

4/10

Poor

05 Jul 2024

John

this property was not up to the Hilton standards that I am used to.
Got nickeled and dimed for everything.
Morning coffee was $2.50 a cup!
No breakfast included.
Rooms were not cleaned every day.

Business Self

6/10

Pleasant

08 Apr 2024

Verified traveler

Not impressed

This hotel is on a really busy street with the airplane noise and cars it's really hard to sleep. We were close to the elevator so you can hear the bell throughout the night as well.
Cleanliness was pretty good.
The front desk lady was really hard to understand because of her accent and she was very soft spoken. Definitely not a cheerful welcoming.
Breakfast is at 7am on the weekends not 6.
Would definitely pick a different spot next time because of the noise. It is away from downtown and the nasty bums.

Business

10/10

Exceptional

25 Nov 2023

Tyrone J

Enjoyed the opportunity to have very good dining experience.

Leisure Self

10/10

Exceptional

30 Jul 2023

Candice

Very close to the airport

10/10

Exceptional

21 Jul 2023

Janeen

This place is awesome, and the shuttle service to the airport is wonderful!!

10/10

Exceptional

10 Jul 2023

Salvador

Great service

Friends_and_family Family

8/10

Excellent

16 Jun 2023

Michele

Very nice

Leisure Family

4/10

Poor

02 Apr 2023

Lindsay

Don’t use the AC

Pretty sure the air was either broken or barely functional. Sounded like a rocket was going to take off. Had to turn it off.

Friends_and_family Family

10/10

Exceptional

04 Mar 2023

Anne

Great last second stay

Very helpful. Enjoyed the stay. Great service. Has restaurant on site.

Friends_and_family Family

10/10

Exceptional

06 Feb 2023

Marea

Nice staff, shuttle service was on time and nice

Leisure Self

4/10

Poor

19 Dec 2022

Merima

We have stayed at this hotel several times because we were in town for concerts.
However this time, I am not sure what happened but the flushing of the toilet was all messed up; the lights/lamps in the room did not have bulbs, none of the electrical outlets on both the bedside tables and lamps were not working and finally the desk was barely standing on 4 legs, it was so wiggly.

Leisure Family

8/10

Excellent

16 Dec 2022

JOE

Worked out great for a quick business trip

Business

10/10

Exceptional

09 Dec 2022

Richard

Staff helpful and friendly. Breakfast was hit or miss with buffet items not being restocked.

Business

4/10

Poor

18 Nov 2022

Merima

So, I have stayed at this place a few times, and it has been ok up until this last weekend.
The air heater unit kept making a noise throughout the night which was so loud and disturbing. It had me up and ready to run out of there several times throughout the night.

Leisure Partner

10/10

Exceptional

07 Nov 2022

John L

Easy and convenient

Leisure Self

10/10

Exceptional

23 Oct 2022

Nicholas

Our next door guests checked in at 2:30 AM and were very loud and woke us up.

Leisure Partner

8/10

Excellent

13 Sep 2022

Scott

Airport shuttle great; not a free breakfast

Overall a good stay. Airport shuttle was prompt at the hour, and the driver helped with our bags. Rooms were clean. They do charge for breakfast: $10 for pastries, fruit, and cereal, $15 for eggs and bacon fare (which is only served weekdays as of 9/10/2022), so be aware of that. It is in an industrial/commercial area, so be prepared for big trucks on the main road.

Friends_and_family Family

4/10

Poor

12 Sep 2022

Brenna

Placed smelled like marijuana more often than not. A breakfast was suppose to be provided everyday, but Cereal was the only option. Homeless people camped out outside the back street of
The hotel.

Leisure Partner

8/10

Excellent

08 Sep 2022

Kevan

Proximity to airport and not to expensive. Normally would pay 100 for a room in this type of hotel condition.

Leisure Family

8/10

Excellent

08 Sep 2022

Karen

Comfortable, clean. Staff was very good and helpful. Shuttle service timely and efficient.

Leisure Family

6/10

Pleasant

22 Aug 2022

MICHELE BRIAN

No restaurant

I specifically booked this hotel bc of the restaurant. When i arrived, restaurant wasn't in operatio and that should be disclosed to hotels.com. i would have gone somewhere else.
Bathroom sink had huge cracks in it.
No showercap offeted.
There were 2 bottles of water in the room but no signage if bottles were free.
Bed and pillows comfortable.
TV worked and the room was quiet.

Self

10/10

Exceptional

21 Aug 2022

Angela

Great location to stay at the night before flying out. Clean comfy rooms. Great staff. Be aware there is no breakfast on Sat/Sun.

Leisure Friends

10/10

Exceptional

09 Aug 2022

Verified traveler

Pleasant stay

It was a wonderful stay. As I worried because of the midnight arrival, the driver picked me up within 5 min from when I called to the front desk. Spacious room with nice bed to begin with, I was refresh every day to recharge my energy to the following day. Everybody who works this hotel seems to know what he/she is doing plus can-do attitude was a pleasant one. Full breakfast was nice as well. Again, thank you very much for the wonderful stay.

Self

10/10

Exceptional

07 Aug 2022

Lee

Very nice

Leisure Friends

8/10

Excellent

28 Jul 2022

Stephen

Ample breakfast and great breakfast service!
Bathroom door does not stay open, doesn’t allow for ventilation.

Leisure Partner

2/10

Poor

25 Jul 2022

Anne

When I called to let them know that I would be late checking in, the person at the front desk did not tell us about the airport shuttle. It took 15 minutes to check in at 1 AM. Fine for the price and convenience.

Leisure Partner

10/10

Exceptional

24 Jul 2022

Matthew

Easy location to airport and friendly staff

Business_and_leisure Self

10/10

Exceptional

24 Jul 2022

William

Family reunion event

Friends_and_family Family

6/10

Pleasant

23 Jul 2022

Aeryn

Breakfast was limited the hotel is overpriced for what you get. Rooms are clean but bathroom felt run down and dated. Nice to have the little store downstairs which is always a plus

Business Family

8/10

Excellent

21 Jul 2022

Peggy

Good location, convenient to gas station and a few restaurants.

Leisure Partner

8/10

Excellent

11 Jul 2022

mary

Great for pre or post flight.

Great shuttle to the airport. Midweek there was free breakfast but not anything but coffee on weekends. We were told there would be breakfast so we didn’t allow time for McDonald’s. They did have snacks for sale as well as beer and wine. The room was clean, very comfortable.

Partner

10/10

Exceptional

10 Jul 2022

Marianne

Great hotel! Clean…friendly service!! Rooms nice and close to airport! Shuttle left early which was amazing since there were only two people onboard!!

Leisure Family

10/10

Exceptional

10 Jul 2022

Jerry

All good

Leisure Family

8/10

Excellent

09 Jul 2022

Steve

Worked just fine.

Leisure Partner

10/10

Exceptional

06 Jul 2022

Bruce Franklin

Frogs and flowers!

Just a quick overnight after a post midnight arrival, but a good sleep and lovely surroundings. Frogs singing as we arrived in the dark, friendly front desk.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

Charon

There's a couple fast food places, a sports bar, a Starbucks and a convenience store nearby, plus the hotel does a small breakfast with coffee, pastry and fruit. Pretty quiet considering it's under the flight path. A mysterious creek runs behind the property.

Leisure Self

10/10

Exceptional

03 Jul 2022

Christian

Staff were all very friendly, especially Sara at the front desk.

Leisure Family

8/10

Excellent

23 Jun 2022

Verified traveler

Staff was very knowledgeable and courteous. Loved shuttle service, was excellent, loved this convenience. Room clean and beds very comfortable. Free breakfast was very nice as I didn’t know area well. Also a very well equipped and clean fitness room. Only downside of my stay was WiFi was not working day we arrived and was spotty and very slow.

Friends_and_family Family

4/10

Poor

19 Jun 2022

Verified traveler

Sink hole beds

The lobby was welcoming and the front desk was nice. The only problem we had was our double beds in our room was really uncomfortable. Both beds had a sink hole in the middle. We did not sleep well.

Friends_and_family Family

10/10

Exceptional

06 Jun 2022

Lillian

Quite rooms

Leisure Self

10/10

Exceptional

04 Jun 2022

Julie

Great location. Not a huge fan of 2 double beds instead of queen size, but that’s what we signed up for.

Leisure Partner

10/10

Exceptional

28 May 2022

Jennifer

Very close to the airport! Clean property!

Business_and_leisure Family

10/10

Exceptional

15 May 2022

Eli

A nice place to stay

Leisure

8/10

Excellent

29 Apr 2022

Elyse

Close to the airport, used the shuttle, driver very helpful.

Leisure Partner

6/10

Pleasant

24 Apr 2022

Jesica

Upon arrival, there were crumbs and other dander on the floor in our room. The mattress appeared to be some kind of “adjustable air bed” which was broken and dangling from the side. We could not adjust the bed and kept rolling towards the center in a dip.

Leisure Partner

8/10

Excellent

15 Apr 2022

Cindy

Had a peaceful stay, hotel staff was nice. I did ask for a king bed and got a x2 queens. (No biggie for us) but someone else might have got super upset.

Leisure Partner

8/10

Excellent

04 Apr 2022

Toni

There were security cameras in the parking area and the staff were great about checking to make sure our vehicle and trailer were safe. Had a room with 2 queen beds. One bed was awesome, the other had a HUGE dip in it. Also, the coffee in the lobby was not available.

Business_and_leisure Friends

6/10

Pleasant

25 Mar 2022

Heidi

The property is very dated. Our sink faucet was constantly dripping the shower head was very poor quality. One day there wasn't any hot breakfast because they didn't have a cook.

Leisure Partner

8/10

Excellent

23 Mar 2022

Britta

Never could get connected to wifi, even after doing all the hoops and jumps to register as a member

Leisure Family

6/10

Pleasant

21 Mar 2022

Joie

It was really loud. No noise mitigation inside room. People stomping up and down halls all night long. No sleep. Strange smell to linens.
The woman at the front desk was very kind and helpful and so was the gentleman in the morning.

Business Family

4/10

Poor

17 Mar 2022

Laura

3 night visit. Shower barely put any water out- manual lock hanging by screws I asked for them to be repaired & maint.person was standing right next to manager when I requested….nothing. Dangerous parking lot. Broken car window glass in a number of spots. Homeless live on the side street next to parking lot. No pool ( advertised on all sites) but I understand it’s been gone 2 YEARS! No real restaurant or bar. Fridge with beer doesn’t count. I did like keyless entry with app.

Business_and_leisure Self

8/10

Excellent

10 Mar 2022

Donalee

We arrived at 10:30 PM and left at 5:30 AM so we didn't see or experience much. My only problem was that the curtain did not pull across the window.

Leisure Partner

10/10

Exceptional

08 Mar 2022

Aimee

Excellent Business Trip!

Visiting Portland for a quick business trip. Chose this hotel based on past experiences with Hilton Garden Inn and proximity to customer location. The hotel is convenient to the airport, dining and businesses along NE Airport way. This location was clean, comfortable and the interactions with all staff was excellent. I slept well! I will stay here for future business trips.

Business

8/10

Excellent

07 Mar 2022

David

Overall quite nice. The hotel could use a little maintenance but good for a 1 night stay. It was disturbing to see 'not responsible for loss or damage' signs plastered all over the carpark. The area around the hotel looks a little sketchy. There's a McDonald's next door for a better breakfast.

Leisure Partner

10/10

Exceptional

26 Feb 2022

Buthove

Cleaned

10/10

Exceptional

21 Feb 2022

Joan

Front desk was very professional and courteous. Our only complaint was the mattress it had a dip in the middle and my husband and I kept rolling into the dip. Need new mattresses

Friends_and_family Family

8/10

Excellent

05 Feb 2022

Alicia

Staff was very helpful!

Business Partner

6/10

Pleasant

29 Jan 2022

Frances

They seem to have an issue with their charge card machines.Twice they have left me notes under door Hours after checkin about incidental fees not going through. Never saying anything at checkin.The second time never mentioning after checking in for a second stay.

Business_and_leisure Self

10/10

Exceptional

11 Jan 2022

Sylvia

The front desk staff were very nice and accommodating, the shuttle driver very helpful, the facility clean and well maintained. We had not thought we would be there for breakfast, but since our flight was canceled last minute, we were there and the food and service were great. We would stay there again.

Partner

10/10

Exceptional

04 Jan 2022

Tyrone

I've stayed at here many times before. It has always been an excellent stay. I brought in the New Year at your property. I will be back again. Thanks!

Leisure Self

10/10

Exceptional

02 Jan 2022

Michelle

Quick overnight stay before early flight, spacious and clean. Will definitely use this hotel for future flights.

Leisure Family

2/10

Poor

18 Dec 2021

Mandy

Horrible beds

For the price point of a Hilton, this was the biggest let down of all time. The beds were horrible. My family of 4 got only a few hours of sleep due to the uncomfortable beds. You would lie down in them and within 5 minutes, both people would sink into the center crevice in the middle of the mattress. We had to be up at 3:30 am for our airport shuttle- we didn’t even need to wake up call because the beds were so soft and uncomfortable we never got to sleep. I would never ever stay here again.

Friends_and_family Family

10/10

Exceptional

14 Dec 2021

CHANG-HENG

Nice place to stay!

Business_and_leisure Family

10/10

Exceptional

13 Dec 2021

Brad

Staff at desk Tuesday approx 2:00 was extremely helpful. Couldn't find my reservation. Took time tho help me find the reservation as to avoid being double booked! I think her name was Marylin.

Business Self

10/10

Exceptional

10 Dec 2021

Lisa

Great stay

Business Partner

10/10

Exceptional

30 Nov 2021

AM

I got to the hotel about an hour before check in as I was driven from White Salmon WA and they had to return. The lady at the desk told me that my room was ready. I could go to it right away. That was such a relief 🤗🤗🤗

Leisure Self

10/10

Exceptional

13 Nov 2021

carmen

The property was fine, my only issue was that It was a party of 4 and towels (only 3) and cleaning stuff only for 1 person.

Family_with_children

10/10

Exceptional

09 Nov 2021

Sheila

Close to airport and excellent pick up and drop off service.

Leisure Family

10/10

Exceptional

31 Oct 2021

Michelle

Anniversary Trip to West Coast

Our stay was only one night but it was so amazing!! Bed was so comfortable, shower wonderful, front desk very friendly and room was quiet. Very close to airport but didn't hear any planes. Shuttle service was excellent and driver was very nice.

Partner

4/10

Poor

31 Oct 2021

Crista

The beds were extremely uncomfortable and in need of replacement. Also, under the bed was bery dirty.

Leisure Family

8/10

Excellent

27 Oct 2021

Beily

Very helpful staff

Leisure Partner

8/10

Excellent

17 Oct 2021

Teresa

I liked the close proximity to the airport. The bed, not so much, a bit lumpy. Walls are very thin, too!

Leisure Self

6/10

Pleasant

10 Oct 2021

Kimberly

Furniture was old and looked dirty. Stain on pillow case. Mold in bathroom. We bought Lysol and sprayed the room. Sara at front desk was great and friendly. Other staffers couldn’t muster the curtesy to reply to a hello.

Leisure Partner

10/10

Exceptional

09 Oct 2021

Marshall

The staff was extremely helpful, we had tons of luggage going to move to Mexico. The driver of the hotel van helped us muscle all the stuff at airport. Just a great experience!

Leisure Partner

10/10

Exceptional

03 Oct 2021

Janel

Clean and convenient to the airport.

Leisure Family

8/10

Excellent

02 Oct 2021

Tommy

Each time I have stayed there has been days without dining services. Not sure if that is due to being understaffed but it does make it inconvenient.

10/10

Exceptional

01 Oct 2021

Michael

Staff are friendly.

Leisure Family_with_children

10/10

Exceptional

01 Oct 2021

Patricia

Hotel was clean. Our room was clean and we had no problems. Housekeepers were very friendly and kind when we asked for anything. We will definitely stay here again.

Leisure Partner

10/10

Exceptional

20 Sep 2021

Russel

Comfy stay

Easy drive up hotel. Next to McD.

Friends_and_family Family