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Casco Bay Hotel, Ascend Hotel Collection
Portland - ME · United States
80 John Roberts RoadView location
8.4/10Excellent2,966 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casco Bay Hotel, Ascend Hotel Collection
A one-of-a-kind boutique experience awaits you at the Casco Bay Hotel, Ascend Hotel Collection® in South Portland, ME. We’ve woven a distinct modern flair into our renovated guestrooms that are located within a stone’s throw of our cultural hub.
While you remain close to the buzz of local attractions, you’ll still be able to tuck away into the quiet charm of Portland’s wooded neighborhood. Trendy restaurants, name-brand shopping and historic landmarks are all within a few minutes of our hotel.
You can pick up a little shopping at Maine Mall less than a mile away. Old Port in Downtown Portland is about a 15-minute drive from our hotel, with local dining and drinking favorites like Old Port Sea Grill & Raw Bar, Central Provisions and Three Dollar Dewey’s.
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When you stay at Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel in South Portland, you'll be in a shopping district, a 1-minute drive from Maine Mall and 9 minutes from State Theatre.
This hotel is 12.4 mi (19.9 km) from Old Orchard Beach Pier and 2.3 mi (3.6 km) from Nonesuch River Golf Club. Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Maine Mall
0.3 km / 0.2 mi
Nonesuch River Golf Club
3.8 km / 2.3 mi
Tate House Museum
4.3 km / 2.7 mi
Casco Bay
4.3 km / 2.7 mi
Fore River Sanctuary
7.2 km / 4.5 mi
Portland Exposition Building
7.5 km / 4.6 mi
Home of the Maine Celtics
7.5 km / 4.6 mi
Hadlock Field
7.5 km / 4.7 mi
Len Libby Chocolates
7.5 km / 4.7 mi
Big 20 Bowling Center
7.6 km / 4.7 mi
Maine Medical Center
7.6 km / 4.7 mi
Westbrook Performing Arts Center
7.6 km / 4.7 mi
Thompson's Point
7.7 km / 4.8 mi
University of Southern Maine
7.7 km / 4.8 mi
Children's Museum and Theatre of Maine
7.8 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport Shuttle
- Air conditioning in public areas
- Lift accessExtra charge
- Gym
- Newspapers
- Clothes dryer
- Breakfast room
Show 8 more facilities & services
- PhotocopierExtra charge
- Business centreExtra charge
- FaxExtra charge
- Game room
- Breakfast
- Continental breakfast
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasco Bay Hotel, Ascend Hotel Collection
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casco Bay Hotel, Ascend Hotel Collection
100
reviews shown
Wiphun
Stay was good
Phyllis
If you need a hotel close to the airport, this is it. It’s a ‘get the job done’ kinda place that is clean and the service staff were the kindest. We felt like we were at a 5star Luxery resort with the level of service. Thank you to our shuttle driver and the front desk clerk, you really care about the hotel and it shows.
Jose
Very good experience with the hotel
Cynthia
The stay and the staff was nice. I have a couple of things that I think they could improve on one being the condition of the linen, the bath rags and towels they were very hard and rough to the skin even once they were wet. And also being able to utilize the TV better to watch movies. We were unable to connect to any source as they do not have smart TV. Overall it was a nice hotel for the price.
Tina
Staff was helpful
Mason
Fixtures were loose in the room. Screw holes were in several places on the wall. Parking lot is a little. The staff was nice and the beds were comfortable. Most just cosmetic issues.
Amy
It was refreshing to find a hotel without carpeted rooms. Some general maintenance is needed (tightening of screws in the bathroom, etc) but overall comfortable.
thomas w
The property was clean. The amenities were sparse. The room was mostly clean. There were crumbs on the counter in front of the tv. The bathroom shower was stained looking. But seemed to be clean. The room smelled good. The bed was comfortable. Besides hearing someone walking around above us it was very quiet. Our room was right across from the elevators. It was reasonably priced and cheaper than most hotels in the area. We would stay there again.
Beth
I had a great stay! My room was very clean and the staff accommodating and friendly.
NADIR
I stayed 3 nights and my room was cleaned once and I had to ask to have it cleaned and brought new towels for us, the 2nd time also was not cleaned and I had to go to front desk to get clean towels. I had the tag on the door both times to request to make up the room.
I paid the money but did not get the service it’s sad to have my hard earned money wasted
I paid the money but did not get the service it’s sad to have my hard earned money wasted
Emily
Lovely staff - they even picked me up from the airport at 4am! Very comfy bed as well.
Connie
everything was great
Tonia
Paid almost $300 for my stay and did not enjoy it at all. The beds are extremely uncomfortable and sunken in the middle! Hair was on some of the clean towels and also in the shower. It was quite frankly a waste of money! The pictures definitely make this place look 10 times better than what it is.
Parking is also a bit of a hassle it’s so far from the entrance.
Parking is also a bit of a hassle it’s so far from the entrance.
Ethan
It clean and perfect
Lucia
Business trip - hotel was CLEAN! Staff were kind and welcoming. The receptionist who checked me in was accommodating and kind. Will return again!
Anthony
Stayed here on a business trip. Most of the other guests were there for touring the area. It's a new hotel and very clean. The rooms are well sized and the bedding/mattresses are above average comfort. Would stay here again.
Surajnarine
Great hotel and amazing staff! I would definitely come here again. The staff at the front desk were always polite and friendly. They provided everything we needed for our stay and were always available. The hotel rooms were clean and neat and the surrounding area was quiet. Parking was easy and always available only steps away from the entrance to the hotel. I would recommend this place to anyone who is looking for a great place to stay at while visiting the area.
Lise
The staff were helpful and the rooms were clean and comfortable.
Marty
Check in was a breeze, rooms were nice and the beds were comfortable.
AC worked well and our room was very quiet.
Breakfast was good and well stocked and there was plenty of staff restocking and keeping things clean.
AC worked well and our room was very quiet.
Breakfast was good and well stocked and there was plenty of staff restocking and keeping things clean.
T
Staff was very courteous especially night manager who was still there in morning making sure breakfast area was clean and breakfast bar was stocked and replenished. He also drove shuttle van to airport! Had king size bed/room on second floor. Room was clean and comfortable; so was bathroom which had shower stall, not tub combo (which hate in hotels). Right across from mall and restaurants. Would most definitely stay again.
Beverly
Nice hotel, looks to have been newly renovated. The most important thing after cleanliness is the bed and I slept like a baby. As a matter of fact our second day we went to Hannaford’s and bought food and spent the whole day and night in bed watching movies. It was wonderful.
Plenty of parking space and and right across the street from the mall.
Plenty of parking space and and right across the street from the mall.
Tom
Great
Claire T
Clean, safe and affordable, what more could you ask for when your flight is delayed and you can't make it home?
jonathan
First time staying here , room was clean and fresh . Very helpful employees
Will stay again.
Will stay again.
Bill
Convenient location. Clean enough. Beds were very comfortable and shower was very good. Breakfast was very minimal and what was there wasn't that hot. Wifi skips in and out. Overall would stay again but would not pick it when it isn't one of the lower prices.
Ingo
Ok room, but somewhat overpriced.
goo yoon
방은 잘 정돈되어 있었고 화장실의 수건도 넉넉하게 있었어요. 방에는 전자레인지 그리고 냉장고가 있었고 커피 머신도 있었어요. 무료 조식도 꽤 괜찮았어요. 원두를 갈아서 내려주는 커피도 맛있었습니다. 좋은 하루밤을 지냈습니다.
Alexis
The hotel is in the perfect location, close to just about everything. I'm really going to miss the breakfasts, too. It's an excellent hotel with great value for the price.
Nicole
Room was well appointed bed was super comfortable breakfast was decent and over all clean place to stay!
Franz
Helpful, professional, and friendly staff!
Sandra
The first room that we were assigned was not ready. We were assigned a new room and the toilet did not work (flush). We did alert the staff and they sent someone right up, however, it did not resolve the issue.
At breakfast, the coffee machine did not work.
At breakfast, the coffee machine did not work.
Stacey
Staff was friendly.
For light or sensitive sleepers-Walls are not well insulated. Air conditioner is a bit loud.
For light or sensitive sleepers-Walls are not well insulated. Air conditioner is a bit loud.
Sara
Hotel was clean, easy on and off the freeway, and the breakfast was good!
Carlos Antonio
Our room was clean and spacious. Breakfast was good. The staff was very helpful and polite.
Claude
Every things was perfect 👌
Lily
Only downfall was being able to hear people above you very easily. Other than that it was very cozy and the beds are super comfy
Laura
A great hotel close to shopping and restaurants.
Debra
Nice reason priced close to airport
Timothy J
Clean, convenient. Good value and location.
Deborah
It was a decent hotel for the price located right next to the airport
Jeffrey
I stay here every week and every week it is spectacular and immaculate and reasonable
Denise
Staff was very nice.
Only problem his no covered area at front door to unpack luggage onto cart. Was raining. Not a big deal.
Only problem his no covered area at front door to unpack luggage onto cart. Was raining. Not a big deal.
Karmaveer
Good place
Jeffrey
Only issue is breakfast is mediocre. Otherwise a great location, clean rooms and nice staff.
Stephanie
No complaints! Everything was as expected.
Michael
Well maintained at a good price
Susan
We will stay here at Casco Bay Hotel in Portland, ME. The staff was always friendly and helpful. We used the shuttle to and from the airport. The breakfast was delicious and included fruit, waffles, eggs, sausage patties, muffins, toast, juice, coffee, tea, and more! Uber service was fast and affordable from here.
Lam
Hotel is clean and looks to be newly renovated. Renovation workmanship is not great though. Cracked shower pan and was caulked. Shower was not draining properly. You were standing in standing water while showering. Sink cabinet was covered in wall paint. A hung picture was upside down but that's minor. :-D At the price I paid I wouldn't stay again honestly.
Chelsea
Had a very nice stay. Showers were big and great, bed were comfy, staff was nice and I wish I made it to the breakfast lol
Mary-Jane
Breakfast was decent, room was clean and well deodorized. Staff were efficient and helpful. Had enough parking palaces for most people. Close to a mall, and other sightseeing things. Overall, happy with my stay and would definitely stay here especially if you’re on a budget and want great service.
Shawn
Some of the reviews I read on the major search engine about the staff not being nice were not true. They were perfectly pleasant. The room was nice and clean. Zero complaints.
ALEXI
Very good place to stay
guoping
The room smells like dog.
Sylvia
Very clean and comfortable, coffee is good. Standard free hotel breakfast fare with better choices of milk, whole, 2% or non dairy milk. Nice staff
Jessica
It was decent. Property showing a few minor signs of aging like the floors and the the towels look as though they can and should be replaced but it is a clean shower and nice bed. Good value for the money even with the price hikes for Fourth of July
Yelena
Breakfast could have better variety of items.
Julia
Staff was awesome!
Michael
I just needed a clean place to stay for a quick overnight, and at an affordable rate. It was clean enough and affordable, so mission accomplished. It's exactly what I expected for less than $100/night.
Lorrie
Casco Bay is located conveniently close to the airport. It was clean and rooms had everything you need. Breakfast was good and had plenty of options. Staff was very friendly and shuttle to the airport was on time and helpful.
Kit-fu
Wonderful stuff, centrally located, free parking, and convenient to have daily breakfast. Exactly what we needed for our family trip!
Melissa
Muy limpio, muy bonito el hotel y el staff muy agradable. Si volvería
Daniel
Staff was very friendly and welcoming!
Eva
My sheets were not clean which I learned after I had slept in the bed because I got in late and went right to sleep. I let the desk know and only one sheet was replaced,
The staff was very nice and you’re responsive prior to my stay, which I appreciated.
The staff was very nice and you’re responsive prior to my stay, which I appreciated.
LEWIS
The shuttle was excellent and the driver was super sweet. We were so late due to postponed flights. We appreciate it. Only thing would be nice if they had a covered drop off area. It was pouring rain and just from shuttle to door we got drenched.
Jennifer
Beautiful hotel and a great location!
Kenneth
Room had a funny smell of BO like whoever cleaned it was breaking a sweat for real for real, staff was super helpful though, hotel was recently renovated you can tell but renovated for cheap as a lot of the room has spotty paint job as well as plywood for counters and bed frame as well as structural foundation questionable with a huge crack in the wall stemming from the room above us; also handles in the bathroom that give off the appearance of a drawer but are fake. Shower had no hook or support bar to put towels so had to raw dog the cold and grab the towel further in the restroom. Walls are very thin so we heard people having sex, not a bad thing just a criticism. As well as breakfast is included but it is egg patties and sausage patties everyday, again not a bad thing just simply an observation. Staff was super helpful and friendly.
Vanessa
There were honestly so many things wrong with our room.
Lydia
Everything was great and the guy at the counter was excellent and friendly when we checked in however we had an issue with cancelling a booking 5 minutes after we made it initially and the lady I spoke with at that tone was inflexible and rude, Expedia handled the situation but it was disappointing.
Ruby
Honestly the place wasn’t bad, I just needed a one night stay after surgery so I didn’t require many amenities. It was clean and bed was comfortable. The only bad thing is that the rooms are no where near sound proof. You can hear every single thing happening in the hallway and in the rooms next door. I woke up multiple times in the night thinking someone came right in my room but it was only the person next to us opening their own door.
Elizabeth
Staff was very friendly and accommodating!!
Donald
All was good for our stay at this time
Anna
Hotel is a older hotel that has been renovated. Rooms are nice and clean and air conditioner no too noisy.
Great location very close to airport.
Great location very close to airport.
bladimil
It was great staying in this hotel, I recommend..staff very nice.
Alison
Good star at the hôtel! Good service!
Craig
Good place for the money,bed was comfortable.
dana
The staff we very friendly and helpful. I found our room to be very clean. The outside property was fine but could be more manicured but it really doesn't take away from our stay. The price was the best as I looked at 2 other hotels that were at least $100 or more than what I paid for this hotel. The location of the hotel was also convenient to many places. I liked having a Keurig in our room. My overall experience was wonderful and I would stay there again.
John
Painting was done by a member of the Blind Painter's Guild, glass shower door dragged on its track,felt dangerous, $100 deposit taken for incidentals instead of accurate billing at checkout. Continental breakfast uninspired, cracks in bathroom floor tiles filled with caulking to attract and preserve germs for deposit on my feet, people were friendly
Jason
It seems excessively expensive..
Denise
If you like waking up at 3am when all the construction workers who are staying there start stomping around this place is for you. Don’t expect your room to be cleaned daily and fresh towels. The front desk didn’t provide internet passwords or any hotel information.
Debra
This is a great hotel! Very clean, very nice staff and most importantly quiet even at night. I highly recommend it!!!
David
The room was very clean along with the bedding. We were on the first floor and the individual in the room above us never stopped walking back and forth. Most of the night also. Breakfast was good. Sausage and eggs as well as yogurt. Waffles. Serial etc. Staff was polite and the air conditioning worked well. The less than optimal sound deadening is a small gripe that is likely shared with most hotels. There is one small gripe. The bathroom while clean had no rods to hang your used towels or your clothing. Overall it was a good experience.
Shane
Very smooth elevator
Samantha
Very friendly staff. I took advantage of the free airport shuttle & had a great conversation with the driver. Breakfast was ok, but it's free. Rooms were clean and the view from my window was great. Would stay here again.
Jaimie
Roaches. Live roach crawling across our bed morning of check out. Took it to the front desk in an ice bucket bag and talked privately with the woman at the front desk as not to alarm a full lobby of other guests. Was told “they don’t have issues like that and the rooms are sealed” and all they could was issue a minesqual credit back to the booking site - which is an utter joke. I spent the next hour on the phone in the parking lot with my booking site and received a full refund from them. There was very “questionable” residential crock-pots near the soda cooler with food and a bowl of iceberg salad in an unchilled bowl that I’m sure is not temped and per local health department protocols.
Gwendolyn
This is a nice hotel near the airport. The rooms are good!
Elisabeth
I appreciated the very helpful assistance with airport transportation.
Julie
Really nice hotel with a great location. Close to the airport and affordable as well as appearing to be newly renovated
Julia
The room was modern and quiet, but had a strong odor of having been cleaned with an old or dirty rag. The smell lingered throughout the stay. There was also other people's hair on the shower wall, which was off-putting. One set of bed sheets, while clean, had black spotted stains .The breakfast was good and beyond the usual continental sugar carb choices. There were eggs, sausages, fresh fruit and even a waffle maker. The staff was nice but for the price per night, I would expect a higher level of cleanliness.
Erin
The hotel was conveniently located. The staff was very friendly.
Neal
Clean property. Comfy beds and pleasant staff
Jean
Very clean and welcoming. Friendly staff
Adrienne
The room was clean and comfortable and the breakfast was nice.All the staff were friendly and helpful
Jeffrey
As a business traveler, I have switched to this hotel because the clients are all a better caliber of some of the other hotels that I’ve been staying in in the area. There is breakfast and coffee that is totally fine and the property is super convenient to local shopping and the highways the room was clean. The beds were comfortable. The pillows were great bathroom was well stocked overall a very good experience.
Jean
The front desk staff were awesome
Frank
Nice hotel with a good gym.
nikki
Everyone was very nice and helpful! The breakfast was helpful as we had to leave earlier in the morning!! I would stay here again!!
Isla
Very clean room, I appreciated the wood floors instead of carpet!
Reem
Clean and spacious room with everything you need for a comfortable stay. Walking distance (7 min walk) to the Maine mall with lots of great stores. 8 min drive to airport. Only had a hard time with the shuttle- they didn't pick me up at night when I called and only seem to drop off until 11am. But I had a good experience overall and would stay here again.
Ahmed
Great service and nice people
Brooke
The walls/floors are pretty thin. I didn't sleep the first night we were there because of the people above us. Our shower door was also loose and wouldn't close once the shower was on. The guy that helped me claimed he checks every door every day.
Ultimately they moved us to the top floor and the second night was much better.
Breakfast was okay. I wouldn't stay here again.
Ultimately they moved us to the top floor and the second night was much better.
Breakfast was okay. I wouldn't stay here again.
Location & surroundings
Casco Bay Hotel, Ascend Hotel Collection
80 John Roberts Road, South Portland, United States
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Casco Bay Hotel, Ascend Hotel Collection
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