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9.4/10Excellent1,798 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.2/10 9.2
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Portland Regency
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Getting to nearby attractions is a breeze with the complimentary area shuttle. Satisfy your appetite for dinner at the hotel's restaurant, Eighteen95, or stay in and take advantage of the room service (during limited hours). Need to unwind?
Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Planning an event in Portland? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
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Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and iPod docking stations. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Casco Bay - 0. 1 km / 0. 1 mi- N. W. Barrett Gallery - 0. 1 km / 0.
1 mi- Fore Street Gallery - 0. 1 km / 0. 1 mi- Casco Bay Lines Ferry Terminal - 0. 4 km / 0. 2 mi- Merrill Auditorium - 0. 5 km / 0. 3 mi- Cross Insurance Arena - 0. 5 km / 0.
3 mi- Monument Square - 0. 6 km / 0. 3 mi- Maine Historical Society - 0. 7 km / 0. 4 mi- Wadsworth-Longfellow House - 0. 7 km / 0. 4 mi- Maine Jewish Museum - 0. 7 km / 0.
With a stay at Portland Regency Hotel & Spa, you'll be centrally located in Portland, a 2-minute drive from State Theatre and 5 minutes from Thompson's Point. This spa hotel is 5.6 mi (9 km) from Maine Mall and 16.1 mi (25.9 km) from Old Orchard Beach.
Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Portland?
This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
On bay
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Optional fees
- Fee for full breakfast: approximately USD 13 to 35 per person
- Uncovered valet parking fee: USD 40 per night (in/out privileges)
- Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Casco Bay
0.1 km / 0.1 mi
Fore Street Gallery
0.1 km / 0.1 mi
Maine Sports Hall of Fame
0.2 km / 0.1 mi
Casco Bay Lines Ferry Terminal
0.4 km / 0.2 mi
Merrill Auditorium
0.5 km / 0.3 mi
Cross Insurance Arena
0.5 km / 0.3 mi
Monument Square
0.6 km / 0.3 mi
Cathedral of the Immaculate Conception
0.6 km / 0.4 mi
Maine Historical Society
0.7 km / 0.4 mi
Wadsworth-Longfellow House
0.7 km / 0.4 mi
Maine Jewish Museum
0.7 km / 0.4 mi
Port City Music Hall
0.7 km / 0.5 mi
Maine College of Art
0.8 km / 0.5 mi
Institute of Contemporary Art
0.8 km / 0.5 mi
Eastern Cemetery
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 95
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Airport Shuttle
- Laundry service
- Bellboy service
- Hotel safe
Show 18 more facilities & services
- Lift access
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room: 6
- Sauna
- Steam bath
- Spa treatments
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDSQUA.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
QUADRUPLE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
QUADRUPLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPortland Regency
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Portland Regency
100
reviews shown
susan
Great location. Beautiful historic property. I felt updated and modernized. Definitely recommend.
Kathy
Great location. Rooms in need of a refresh. Tired furniture. Need glass doors in shower not a curtain.
Carol
The location is the selling point to choice this hotel.
My room 208 had an odor to it, musty smell. I was originally signed to a corner room 215, it was a bigger and much nicer, but the bathroom fan was broken. After waiting 3-4 hours to see if maintenance fixed it, the front desk assistant manager gave me room 208.
The older hotels do not have a charging station for new devices, make sure you bring more than just an adopter but the electrical charger too.
The towels are old and tired, a new set of towels is needed.
The service from the hostess Margaret from the restaurant where breakfast and brunch is served was fantastic! She really wants you to have a good experience while staying at the hotel.
The lounge for dinner is dark and tired. I didn't stay because I didn't like environment setting.
My room 208 had an odor to it, musty smell. I was originally signed to a corner room 215, it was a bigger and much nicer, but the bathroom fan was broken. After waiting 3-4 hours to see if maintenance fixed it, the front desk assistant manager gave me room 208.
The older hotels do not have a charging station for new devices, make sure you bring more than just an adopter but the electrical charger too.
The towels are old and tired, a new set of towels is needed.
The service from the hostess Margaret from the restaurant where breakfast and brunch is served was fantastic! She really wants you to have a good experience while staying at the hotel.
The lounge for dinner is dark and tired. I didn't stay because I didn't like environment setting.
Susan
The staff , especially the valet were great. Never had the room attended while we were there which was a surprise. Garbage removal would have been nice. Great location in the Old Port. Rugs throughout need to be cleaned or replaced.
Leah
Definitely not the vibe I was going for. Old but not in a charming way. Terrible noise coming from the AC or something in the wall. Was told they would address it and they never said another word about it. Hours for bar and restaurant and everything are odd and every time we tried to go to one of them they were closed. Cleaning service didn’t come when we asked for service on our way out for the day. Came back at night to a dirty room. Bed and sheets were disappointing.
If you don’t care about anything other than a roof over your head, it IS close to everything.
Would not stay again.
If you don’t care about anything other than a roof over your head, it IS close to everything.
Would not stay again.
Michael
The facilities were centrally located. It was well maintained. We enjoyed our short stay.
Elisha Tate
Everything was great love the attention to small details, including creamer in the fridge and umbrellas in the closet
GEORGE
Very nice. Excellent staff. Great location.
James
When we first checked in they said we only had our room for 1 night. We had requested 2 nights. We decided to check out the next day and now they said we had the room for 2 nights. Very confusing. We checked out anyway.
Kerri
The rooms are small - so feels pricey for what you get.
Kathryn
Lovely building full of history. Room was well maintained and clean. Spa area including the gym was clean - we had two great massages as well. Valet staff were exceptionally friendly, helpful, and pleasant. My only small dissatisfier was that the front desk staff didn’t look up or acknowledge you when you came through the lobby.
Andrew
Staff is extremely helpful.
John
The hotel and staff exceeding all expectations!
Amber
I loved the included airport shuttle! And they gave me complimentary cookies for my birthday stay. Kind and knowledgeable staff. I would stay again!
Joy
An absolute perfect hotel for your trip to Portland. Perfect location in Old Port. Walk every where, staff so helpful and kind, manager Keith set the bar high for his team and they surely delivered!
Sharon
The hotel was centrally located in Old Port. Very convenient to walk to all restaurants, sites, activities. Hotel was very clean and landscaping outstanding. All did a wonderful job in making our stay very pleasant.
Brian
For those looking to be in the center of the Old Port district, the Regency couldn't be better situated. Portland is a walkable city, and the hotel is in an ideal spot. My (standard) room wasn't spacious, but it was clean and attractive. I would recommend to the management that they find a chair that's comfortable for reading, TV, relaxing - mine was unusually uncomfortable. There should also be a small table/desk for one's things, laptop, etc.
The hotel's breakfast was superb - a handsome room, wonderful food, and very good service. I only had breakfast \"out\" one day out of four!
Other staff varied in their helpfulness - I didn't get many recommendations from the front desk for guided tours or good restaurants, but they were amiable and efficient.
Overall a good experience, but the room could use some more comfortable touches.
The hotel's breakfast was superb - a handsome room, wonderful food, and very good service. I only had breakfast \"out\" one day out of four!
Other staff varied in their helpfulness - I didn't get many recommendations from the front desk for guided tours or good restaurants, but they were amiable and efficient.
Overall a good experience, but the room could use some more comfortable touches.
Robert
The hotel is in a great location, the room was large. Bathroom was clean and shower large with plenty of hot water. Nice amenities. We were glad that we stayed there.
Jennifer
Wonderful hotel walking distance from restaurants, shops, tours and entertainment. Highly recommend!
Elizabeth Anne
The location of the hotel was perfect easy to get to places and walk around Portland. The driver who picked us up from the airport was so friendly. The staff at the restaurant went above and beyond. The rooms were always clean. Only critique, we asked the front desk staff a few questions about amenities and general questions about our stay and they seemed annoyed to help and just said, follow the signs without giving any information. We asked again the next day to see if we got a better response and we didnt. We never used the amenities because we felt like we were in trouble for even asking where they were.
Diane
The property was in a perfect locations and offered a gym and spa along with places to eat. The staff was very helpful and the food was delicious! My sisters and I enjoyed our stay.
Amy
All around an exceptional stay! The location is amazing. Staff are incredibly friendly and the room was very clean..
Bruce
😊
Kathleen
Historic hotel in quiet side of town. Great location.
Jennifer
Deluxe twin room was comfy for our one night stay. Great pillows and walkable area. Walls are a bit thin and sound leaks from other rooms and hall but it wasn't really an issue. Overall enjoyable experience.
Penny
The staff was unfriendly and acted as though we were a bother to them. The only friendly employee was the doorman. Unfriendly employees start the entire visit out on the wrong foot!
The property is older and could use some updates but it was clean.
The ice machine on one floor is ridiculous, even if you add one to the first floor of rooms.
The property is older and could use some updates but it was clean.
The ice machine on one floor is ridiculous, even if you add one to the first floor of rooms.
Donna
This is a beautiful hotel and the best location in Portland! We walked everywhere and it’s in the beautiful old neighborhood of Portland!
Greg
We found the hotel to be very clean, and the staff was friendly and helpful throughout our stay. The room was comfortable and well-appointed, and we enjoyed an amazing massage at the spa. Although the hotel only offers valet parking, the service was prompt and efficient. Its location is excellent—just a short drive from the port and close to plenty of beautiful scenery and attractions.
Martha
It's perfect to walk downtown/wharf area, no car needed. They provide shuttle service to and from airport which is a huge plus for me! It's a good place for a solo traveler to stay as well as there is a restaurant/bar on site so you don't have to go out at night alone if you had rather not...I would stay again!
Cindy
Awesome location
Lynnsey
We had a nice two night stay here. Location is perfect for exploring Portland. We utilized the valet parking & it was so nice vs trying to find parking. Room was small but cozy. Beds were comfortable. Nice area!
Hossein
Staff and location
Salil
Its an old construction
Timothy
Very nice rooms and very comfortable beds! Would definitely stay there again. The only downside was no microwave in the rooms.
Donn
Friendly, helpful staff. Great room.
Susan
The hotel provided transportation to nearby restaurants and the airport. The staff was very courteous and helpful.
Dana
Some amenities were not available at the time of my stay.
Hannah
OK but basic and view of the valet car park. Bed not very comfy and room was very small. Wouldn't go to Portland again it's not that nice , not much there either
Laura
All of the staff was great! Very helpful, friendly and courteous. It was a great experience and incredible location!
Michelle
This is our favorite place to stay in Portland. Close to everything, great staff, historic building, comfortable bed and pillows. They could improve on the food offerings.
Erin
Awesome location!!
Sharlee
Room was clean. Staff was friendly and the location is incredible.
Max
Had a very nice stay.
Drake
Staff was great, room was clean and bed was clean and comfortable
Alison
I stayed here on the front and back end of a trip because of some nightmare travel getting to and from Portland, and while the location is fantastic and the hotel is overall fine — there were a few things that would be good to know as a traveler.
- I had arranged for a wake up call for an extremely early flight just in case my alarm didn't go off, and thankfully my alarm worked because the call never came,
- There was a dog in the room next to mine, and that dog loved to bark
- When I was leaving to make my flight, I had to kind of search around for the desk staff to return the physical key
- The four times I had to enter / exit with multiple bags no one even pretended to try to help (I was ready to tip yall!), and staff even stood around watching me take two trips to carry it all
- When I walked into the bathroom upon entry to the room there was hair that was not mine on top of the toilet
- I had arranged for a wake up call for an extremely early flight just in case my alarm didn't go off, and thankfully my alarm worked because the call never came,
- There was a dog in the room next to mine, and that dog loved to bark
- When I was leaving to make my flight, I had to kind of search around for the desk staff to return the physical key
- The four times I had to enter / exit with multiple bags no one even pretended to try to help (I was ready to tip yall!), and staff even stood around watching me take two trips to carry it all
- When I walked into the bathroom upon entry to the room there was hair that was not mine on top of the toilet
Justin
Loved the place but the AC could not keep up with the heat. Room was 75 degrees.
Maura
Highly recommend . The rate dropped a lot and Expedia would do nothing to match it . So search with Expedia but book directly to hotel . I wish I had done that , I would have saved a lot of money by not booking w Expedia . Hotel was great , Expedia was not my friend .
Amanda
Friendly staff. Easy access to the downtown.
Kaitlyn
Friendly staff, great rooms, and the perfect location!
Paul
Great Location , excellent staff and clean rooms, comfortable rooms.
LINDA
Beautiful hotel in a great area of the city. The room was very clean and the bed was really comfortable!
Chantelle
Location is amazing!! The garden cafe is such a nice perk and the drinks and food delicious! Staff is very helpful at the hotel. Enjoy the sauna and spa, it’s a nice treat to have onsite.
Quiet at night and the beds are so comfy!!!
Staff at the armory and garden cafe were wonderful! Chowder at the Armory was so tasty! We will be back!
Quiet at night and the beds are so comfy!!!
Staff at the armory and garden cafe were wonderful! Chowder at the Armory was so tasty! We will be back!
Lewis
Nice old hotel with a key location. My wife loved the spa and the garden restaurant was a nice feature.
Brian
Excellent location! Staff we amazing. It has everything you need for a comfortable staff.
Rabih
Be aware of the above normal parking charge/ night. The rooms lots of noice from equipment and flickering lights every time the fridge kicks, the A/C runs very lowed on top of the hallway noise. We basically wok up several times a night. I understand the building very old. They never picked up the room during our 5 nights stay. Even the said if you need service ask for it and we will schedule it.
Kevin
Great location right in the heart of the Old Port District. The hotel is showing its age such as physical keys, and our smoke detector went off several times, but overall it was a nice place for a get-away.
Serena
Hotel room was clean and the obvious draw for this hotel is its location. Concierge staff and restaurant staff were excellent.
Breakfast was superb and I cannot speak highly enough of the staff in there - professional, friendly and knowledgeable about the food being served.
Breakfast was superb and I cannot speak highly enough of the staff in there - professional, friendly and knowledgeable about the food being served.
Michelle
Great location! Valet parking very responsive
Chris
Two pillowcases head stains on them and there was also no hair dryer. Staff was not very friendly, especially some of the valet people. Pillows were also uncomfortable, and the Jacuzzi was broken. Also crazy that valet is $40 a night.
Laura
A truly lovely and well situated hotel.
My room was spacious and comfortable.
One thing though: windows are too high which gives the room a bit of a stuffy atmosphere.
The front desk informed me that this is typical of third floor rooms.
I highly recommend the hotel and their lobster rolls!
This is definitely a destination I will return to very soon.
My room was spacious and comfortable.
One thing though: windows are too high which gives the room a bit of a stuffy atmosphere.
The front desk informed me that this is typical of third floor rooms.
I highly recommend the hotel and their lobster rolls!
This is definitely a destination I will return to very soon.
Donna
We only stayed one night, so we didn’t have the opportunity to enjoy the hotels amenities. However, we received a complimentary upgrade, which made our stay even more enjoyable. The grounds and property were beautiful, the staff was exceptionally friendly, and the breakfast was fabulous. We would definitely stay here again and highly recommend it.
Kathleen
We are two couples who enjoyed our stay due to the central location, cool neighborhood, helpful staff in an updated historical building! GREAT place to stay in Portland!
Samantha
Nice hotel in the perfect location. Easy to get around by foot, close to restaurants, coffee shops, shops etc. the valet staff ($40 a night) and grounds keeper (watering flowers around the property) were amazing, very friendly, and helpful, nice to have a quick chat with. We found the front desk staff and the hotels garden bar staff (across the street) a bit dismissive and not very welcoming which was surprising based on other reviews. The spa steam room and jacuzzi were closed for renovations (which we didn't find out until we checked in), the gym is okay (older machines that were stuck on weight settings making that machine useless if you can lift more/less) but good treadmills and dumbbells. We stayed two nights and didn't get turnover service (beds made, fresh towels, water restock) and while we could've called and requested it by time we got back it wasn’t worth the trouble. Overall based on the location and the cleanliness, we had a good trip but I don’t know if I’d rebook.
Susan
Great hotel for exploring Old Port! Wasn't too far from anything - felt like the perfect location for our long weekend getaway. Beds are SO comfortable, great pillows, nice shower. Everyone at the front desk was very friendly and helpful. We did ask for our room to be cleaned on day 2 of our 4 night stay and it wasn't done (had to ask again the next day), but other than that it was a great experience.
Nicolle
Everything was great. They should include parking though.
Heather
Location was perfect! So close to restaurants and activities. I also took advantage of the free airport shuttle as I did not need a car due to the great location.
Grant
Girl checking us in was very abrupt and did not explain amenities such as gym and hot tub closed at 6 pm or that parking had in and out privileges, Resulted in a very poor experience and overall disappointing stay. Would not rebook here.
Jean-Patrick
L'emplacement est le meilleur du centre-ville de Portland.
Le staff est très gentil et polie.
Merci pour le beau séjour
Le staff est très gentil et polie.
Merci pour le beau séjour
Joan
Upscale hotel with upscale ambiance. Attention to details throughout the facility was outstanding. Convenient location to waterfront, many dining options, and shopping.
Giorgio
Great location and wonderful staff!
Madelyne
Lovely place to stay by everything. Beautiful old building with some charm. Bar is swanky and a dive atmosphere at the same time. Beds were sooo comfortable. Only downside is jacuzzi isn’t open during convenient hours.
Lisa
Perfect location and we especially enjoyed the jacuzzi in the spa. The outdoor cafe was a nice surprise. Close to lots of coffee shops and a short walk to restaurants and the waterfront. We loved the character of this historical building. So much to do (and eat) in Portland!
Johnny
The staff were excellent from the valet to bar & restaurant staff. The front desk associate were very friendly and helpful.
Jesslyn
A bit hard to find the entrance in the dark, but great location, clean room, helpful staff. Enjoyed my stay.
Kristine
Amazing all around!
Brian
Everything about our stay was great! Location was awesome with all the restaurants within walking distance. The staff were super accommodating and the friendliest we’d met !
Melissa
Our room was perfect with the exception of the toilet which was waaaay to low to the ground.
Moira
We want to use the spa next time
Rosellen
Excellent location, we did not need a car during our visit!
Chris
The bed was delightful- location is perfect. All the amenities on site you could need.
Alex
They missed my alarm call for a very early flight so almost missed it. At night the light floods in from under the door. There was banging from a loose flag from 2am on and staff couldn’t address it.
Daniel A
Everything was beautiful in the heart of the Old Port.
Holly
We had a great stay? The staff was very attentive to our needs. The hotel is in a great location!!
Amanda
Really enjoyed our stay here. The room was large, clean, and cute. Staff was super nice, especially valet. Location was great and super walkable to everything within Portland. Highly recommend.
Mary
Clean, staff very professional and friendly. Conveniently located
Christopher
Gghh
Michael
Great location. You can walk everywhere easily. Friendly staff. The only strange thing we encountered was our room was never made up during our 3 night stay. We had the do not disturb sign out only on day 1. Not a big deal, just odd.
Would stay here again.
Would stay here again.
Rachel
Great stay. Clean, beautiful, and valet parking was cheaper than some of the local public lots.
Tom
Nice staff. Clean rooms.
Will
Clean place, great location.
John
R
John
Perfectly located in the downtown area. Friendly staff who were able to provide useful suggestions about the surroundings. Plenty of charm and having all the expected amenities.
Only, knock is value to price. Conceding staying in the summer on a Saturday is a prime time, but not sure the stay was worth the asking price.
Only, knock is value to price. Conceding staying in the summer on a Saturday is a prime time, but not sure the stay was worth the asking price.
Ryan
Hotel was spotless, highly recommended the spa treatment, the entire staff from check in, valet, and cleaning all extremely friendly. The drinks at the outside cafe great as well. Will definitely stay there for our next visit!
Gina
We loved the hotel. The location is great and convenient to the best parts of Portland. The room was perfect with a comfortable bed a great bathroom. Staff was friendly and helpful. We would happily stay again at your hotel.
Jamie
Wonderful stay! We loved the location & staff. The beds are comfy and the property is kept very clean. Highly recommend.
Nikki
Great accommodations right in the heart of the city. Friendly staff.
Jennifer
We had a great stay at the Regency. Our room was very comfortable and the location is ideal, right in the Old Port with many excellent restaurants, fun stores, and the waterfront steps away. Very friendly and helpful staff. We appreciated the airport shuttle. Our only disappointment was that the spa / jacuzzi closes at 6 pm. We had hoped to use it after busy days of walking and sightseeing.
Patty
The location of this hotel was ideal. Also it had restaurants that stayed open late which is ideal when you’re traveling. Nice little outside bar as well.
Leo
Lovely hotel situated near waterfront. Staff were very helpful and we would stay there again without question!
Lisa
Unbelievable that with the cost per night, there is no daily housekeeping, clean towels, etc. without specifically asking at the front desk. Don't plan on being able to get inside the hotel in high heels; the old bricks and insufficient entry/driveway make it VERY easy to fall down. Sorely disappointed, given the price point.
Location & surroundings
Portland Regency
20 Milk Street, Portland, United States
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Portland Regency
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