Golden Ak Marmara Hotel

10/10

Exceptional

12 Jul 2026

AYSAR

Very helpful staff specially man in reception and ideal location

Family

10/10

Exceptional

05 Jun 2026

Sandra

Farouk was Amazing, he went out of his way to provide superior customer service 😀
The breakfast was varied and delicious with plenty of vegetarian options. My room was super comfortable, clean and spacious.
Location was terrific for access to public transport, bonus the hotel is maybe 5 stops from Grand Bazaar and easy walk to Hagia Sophia from tram.

Friends

10/10

Exceptional

08 Mar 2026

Stefan Bogdan

Theproperty was clean, friendly staff, many shops and restaurants nearby

Partner

6/10

Pleasant

07 Mar 2026

Abdellaziz

N/A

Self

10/10

Exceptional

08 Jan 2026

Edward

Comfortable room, nice breakfast with some different variety each day, friendly and helpful staff, nice location

Leisure Partner

2/10

Poor

20 Nov 2025

mohamed

Bad customer service and very bad quality

10/10

Exceptional

08 May 2025

Patience

The Staff are so great, friendly people and helpful. They’re always happy to help me out with anything that I need or ask for. They’re really a support people. I feel like I was at some of my family members place. They helped with my daughter Sally. Care about her well being. My next trip I am going to stay there. I want to appreciate every single staff member for all support, kindness and help. Keep up your great service.

Business

6/10

Pleasant

17 Apr 2025

Verified traveler

Good option if on a budget

Nice basic hotel very close to many restaurants and shops as well as a tram line stop. Breakfast is Turkish style and not bad, maybe lacking a few items for typical Western or international taste. Beds are comfy, rooms seem clean. Bathroom is a little small but sufficient. Staff is very friendly. My main issue was the occasional smoke smell (but a certain base level seemed to linger), coming either from other rooms/balkonies/the street in front of the building or the rooms themselves. Istanbul has a lot of smokers (many of whom don't seem to care if rooms are marked as non-smoking), also when compared to other locations in Turkiye that I've visited. A lesser inconvenience was the noise from the street, windows weren't sound proof and in the 2nd room the balcony door didn't close well. This was usually not a show stopper though, and there was no noise from other rooms or hallway in 6 nights, which was a positive.

Partner

10/10

Exceptional

20 Mar 2025

jamal

I like the properties I like the people It was good trip good experience. I will do the same Hotel next time thank you very much.malak She was amazing thank you Malek🙏🌹 For everything

Business_and_leisure Family

8/10

Excellent

04 Dec 2024

ZAFAR

Hotel without parking rooms too small but breakfast good

Leisure Family

10/10

Exceptional

29 Nov 2024

Mohammed

Pleased

Pleased

Friends_and_family Family

10/10

Exceptional

26 Oct 2024

Mizanoor

Great hotel cannot fault it I highly recommend it.

Leisure Partner

8/10

Excellent

19 Oct 2024

Baseer

Hotel is very nice. Clean and breakfast was great. Really clise to tram

Leisure Partner

8/10

Excellent

18 Oct 2024

Khaled

Nice place and very welcome staff good service except rooms are very small for 2 people!

Leisure Family

10/10

Exceptional

05 Aug 2024

Muhammad Waseem

Great for family

It was great daily cleaning. Good interior. Staff was great receptionist are lovely. Specially lady from Egypt very welcoming and professional. Overall it was great and recommend for family stay

Partner

10/10

Exceptional

20 Jul 2024

Abdellah

The staff was nice and accommodating. I asked to change the room and the allowed us nicely. The breakfast was satisfying.

Leisure

10/10

Exceptional

17 Jun 2024

Harshita

A place where you can feel at home,wonderful staff ,good hospitality,staff with knowledge, great full breakfast and great dinning. Easy commute to all the famous tourist attractions makes it one of the best options.
Thankyou Golden AK staff..!!!

Leisure Friends

6/10

Pleasant

30 May 2024

Musharof

Breakfast option is poor, just minimum choice available. Front desk person Don't know how to respect guests.

Leisure Family_with_children

8/10

Excellent

15 Oct 2023

Oscar

The employees are very nice and the hotel is clean

Leisure Family

10/10

Exceptional

21 Sep 2023

Timur

Everything was amazing! Will stay again

Leisure Family

10/10

Exceptional

13 Sep 2023

Ahmad

Everything was good for me

10/10

Exceptional

11 Sep 2023

Ahmad

The best place to visit

Family

10/10

Exceptional

17 Aug 2023

Ayman

My second time at this hotel and still very good

Leisure Family

10/10

Exceptional

13 Jun 2023

Ayman

The Hotel is nice, close to everything. The staff is courteous, and the food is good.

6/10

Pleasant

11 Jun 2023

Andrew William

On check in they seemed ok, not overly friendly but ok. Whilst there they seemed to appear off hand and it came across as abrupt

Leisure Family

10/10

Exceptional

07 May 2023

Phillip

Very friendly staff. Room clean and well furnished. Excellent buffet breakfast with great variety of food.

4/10

Poor

23 May 2022

Mutaz

The rooms are really small, the location isn't that great and the pirce is a bit high for such rooms, service & location.

The rooms are really clean thoguh.

Leisure Partner

8/10

Excellent

26 Nov 2019

Naeim

In general its good hotel the staff is good they answer you what you want but the problem of ac i hope they fix it cuz in winter they open heater for all even the wether is hot they open heater and some rooms dont have window so you feel you live in oven i upgrade my room and take 1 with window to solve this problem also the breakfast cold and finish fast but in general good hotel i will stay again

Friends_and_family Family

2/10

Poor

03 Nov 2019

Verified traveler

The property is not safe. Someone stole $300 from AL safe box.

Leisure Self

10/10

Exceptional

01 Mar 2019

Kurban

Great place, Good location, Good service. This is my third time stayed here perfect...

10/10

Exceptional

22 Jan 2019

Ruby

The service was excellent and the staff was amazing and very friendly especially the lady called “ um Ahmad “.
Even the location is excellent close to everything .
And BTW this is my 4th time stay at this hotel
I would highly recommended this hotel to anyone going to Istanbul

6/10

Pleasant

31 Dec 2016

Verified traveler

Close to main street \nGood staff \nCould be better

Close to main street
Good staff
Could be better

10/10

Exceptional

05 Nov 2015

nozdar

Perfect hotel

Perfect hotel. Very friendly staff specially Lale regards for her

4/10

Poor

18 May 2026

Marco

Pal naast een moskee met een megafoon aan de buitenmuur. Super kleine kamers

Friends

10/10

Exceptional

14 Apr 2026

ayed

Ich hatte einen rundum perfekten Aufenthalt in diesem Hotel in Istanbul – wirklich 10/10 in jeder Hinsicht.
Besonders hervorheben möchte ich das außergewöhnlich freundliche und professionelle Empfangsteam. Die Mitarbeiterinnen an der Rezeption waren einfach großartig: Die Dame, die Arabisch und Türkisch spricht, sowie die Kollegin, die Englisch spricht, waren beide unglaublich herzlich, hilfsbereit und jederzeit für uns da. Egal, was wir brauchten – sie haben uns sofort unterstützt und alles möglich gemacht.
Ein so aufmerksamer und respektvoller Service ist heutzutage nicht selbstverständlich. Man fühlt sich hier wirklich willkommen und bestens betreut.
Ich kann dieses Hotel mit voller Überzeugung weiterempfehlen und würde jederzeit wiederkommen!

6/10

Pleasant

08 Apr 2026

Patrick

Guter Ort in Fatih wenn man Zentrum mag. Für uns wars gut, viel fußläufig in der Nähe, vor allem arabische Geschäfte.

Ich hatte das Glück in 3 verschiedene Zimmer hinein zu schauen. Diese sind insgesamt eher als \"benutzt\" zu bezeichnen. Sie waren soweit sauber, aber die Möbel, Fugen, Armaturen waren derart alt und teilweise im Bad mit schwarzschimmel, dass ich mich nicht überwinden konnte, ohne schuhe zu duschen weil ich mich ekelte.

Das Personal war zwischenmenschlich soweit zuvorkommend und freundlich, sogar hilfsbereit.

Hygiene an sich ist generell ein Problem in der Türkei, das weiß man. Aber im Hotel hätte ich tatsächlich etwas mehr erwartet.
Frühstücksbuffet war immer das \"bare Minimum\".
Vorgeschnittenes Weißbrot aus einem großen Plastiksack in 2 Behälter eingefüllt, Bohnen und Würstchen (kalt aus der Dose) auf flachen Tellern am Buffet, 4 verschiedene käse von denen keiner gut schmeckte und die alle an den Rändern angetrocknet waren, schon morgens.
Geschirr wurde in einem halb offenen Raum direkt neben dem Buffet von Hand gespült, wo regelmäßig auch 2 Mitarbeiter standen (vor allem eine ältere Dame mit Kopftuch), die von den Sachen die sie auffüllten mit der Hand probierten. Die 2 sorten Wurst waren auch das billigste, was man hätte kaufen können.
So blieb mir nichts anderes übrig als 1 Woche vorgeschnittenes Weißbrot, 3 hartgekochte eier (eine andere Variante gab es nie) und abgepackte Margarine (Butter gab es nicht) und Marmelade zu essen weil ich mich ekelte

Family_with_children

10/10

Exceptional

12 Nov 2025

Fabiana

Quartos espaçoso, bem decorados, cama confortável e equipe muito solicita e educada. Tivemos um problema no box e arrumaram no mesmo instante. Minha esposa deixou cair um anel no vão da mesinha fixa e no mesmo instante eles deram um jeito de recuperar. Transporte publico com acesso as principais estações a poucos passos e grande variedade de restaurantes no entorno. Voltaríamos com certeza a esse hotel.

Partner

10/10

Exceptional

07 Oct 2025

Serhat

Mükemmel

Kaldığım oda çok temizdi ve odada kalınan döngü içinde temizliği kusursuz,mükemmel şekilde sağlanıyordu.

Çalışanlar bütünüyle güvenilir,saygılı ve merhametliydiler.

Kahvaltı farklı kültürlerden çok kapsayıcı yeme ve içme gıdaları ile donatılmıştı.

Gayet merkezi bir konumda bulunan bu otelden ihtiyacınız dahilindeki her hizmete ulaşabilirsiniz.

Ek olarak fotoğraflarda görebileceğiniz PAPYON adlı sistemle karekod teknolojisini sağlıklı şekilde kullanarak odanıza ulaştırılabilecek hizmetlerden de faydalanabilirsiniz.

Business Self

6/10

Pleasant

29 Aug 2025

Natascha

Zimmer zwar klein, aber gut ausgestattet und insgesamt sauber, wenn auch nicht immer gründlich gereinigt. Die Lage ist hervorragend – Restaurants, Supermärkte und eine Tramhaltestelle liegen direkt vor der Tür. Das Frühstücksbuffet ist sehr umfangreich, allerdings stark orientalisch geprägt, wer kontinentales Frühstück bevorzugt, findet weniger Auswahl. Von außen wirkt das Hotel sehr edel, im Detail aber etwas in die Jahre gekommen. Insgesamt ein gutes Stadthotel mit fairer Preis-Leistung für Gäste, die vor allem zentral übernachten möchten.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Youssef

Alt ergod

Leisure Family

6/10

Pleasant

22 Jun 2025

Emine

👍

Leisure Friends

8/10

Excellent

27 Apr 2025

pietro

Very Good

Leisure

10/10

Exceptional

08 Apr 2025

Nurhan

Ich habe eine zentrale Unterkuft gesucht, die in der Nähe von der Staßenbahn ist. Mit der Staßenbahn, die einige Schritte vom Hotel entfernt ist, kommt man fast zu allen Sehenswürdigkeiten In Istanbul. Der Aufenthalt im Golden Ak Marmara Hotel war sehr ideal. Unser Zimmer war klein aber ausreichend für zwei Personen. Das große Bett war sehr gut, man konnte sich gut darin ausruhen und schlafen. Die Zimmer wurden jeden Tag geputzt. Man bekommt auch jeden Tag Wasser, eine kleine Auswahl an Beuteltees. Ein Wasserkocher incl. Gläser ist auch vorhanden. Das Frühstücksbüffet ist reichlich und \"landestypisch\" mit Oliven, Tomaten, Schafskäse usw. Wir ware 7 Nächte dort sind morgens raus und abends zum Schlafen im Hotel gewesen. Mehr brauchte es nicht.
Wir waren sehr zufrieden.

Leisure

8/10

Excellent

08 Apr 2025

erdem

Sehr Guter Empfangspersonal mit Lächernde Gesichter und mehrsprachig. Unterhalt wie zu Hause gefühlt.

Leisure Family

10/10

Exceptional

12 Jan 2025

Gaith

Wahr sehr schön und sehr hilfsbereit

4/10

Poor

09 Jan 2025

Monica

Buffet colazione scarsissimo e soprattutto tutto freddo. Macchina del caffè fuori uso per 3 giorni e nessun servizio bar. Camere piccolissime e struttura molto datata in termini di arredamento.

2/10

Poor

02 Jan 2025

Cansel

Schrecklich.
In der Gegend fühlt man sich ziemlich unsicher.
Die Dame am Eingang war sehr, sehr unfreundlich und hat kaum einen begrüßt und war ziemlich unsympathisch.
Der Herr in der Nacht, war im Gegensatz zu ihr viel freundlicher.

Die Zimmer sind SEHR klein. Wir haben ein Deluxe gebucht und ein sehr kleines Zimmer bekommen. Unterm Bett sah es schrecklich aus. Das Zimmer wurde anscheinend täglich „geputzt“ aber es wurden nur neue Handtücher aufgefüllt und sonst nichts. Kein Staub wischen, kein Boden wischen und keine Bettwäsche gewechselt!! Es wurde nie gründlich geputzt! Die letzten 3 Tage stank unser Zimmer extrem nach Zigaretten und es wurde nichts dagegen gemacht! Putzfrauen sind eine Katastrophe in dem Hotel. Toilettenpapier wurde ebenfalls nicht aufgefüllt. Das Zimmer war extrem staubig.
Ich würde nicht nochmal hingehen.
Gibt ein paar Euros mehr aus und bucht euch was anständiges.

Odalar pis ve rezil!

Leisure Partner

2/10

Poor

25 Aug 2024

ABDOULLAHI

Rezaletin Tanımı: Saygısız, Kaba ve Irkçı Bir Otel

Bu otelden daha kötü bir yer olamaz. Hayatım boyunca birçok otelde kaldım, ancak böylesine rezil ve ırkcilik bir deneyim yaşamadım. Hem yurtiçinde hem de yurtdışında, işim gereği 70-80 farklı ülkede sayısız otelde konakladım ama burada karşılaştığım gibi bir aşağılamayı hiçbir yerde görmedim. Resepsiyona geldiğimizde, 45-50 yaşlarında kaba ve saygısız bir adamla karşılaştık ve yanına bir genç hanımefendi vardı tarih 24.08.2024 saat 3 civarında. Girdik selam, kolay gelsin rezervasyonumuz var dedik, daha selam vermeden sinirli ve agresif bir şekilde, yüzümüze bakarak ‘Evlilik cüzdanınız var mı? Yoksa sizi almam, boşuna uğraşmayın’ dedi. Bu şartın ne rezervasyon sırasında ne de otelin herhangi bir yerinde belirtildiğini görmedim. Dahası, adam ‘Ben Hotels.com’u tanımam, beni ilgilendirmez’ diyerek sorumsuzca bir tavır sergiledi. Ben Hotels.com’da üye olmasaydınız, sizi oradan göremezdim, öyle değil mi? Bir de çıkıp ‘Ben tanımam Hotels.com’u’ diye yalan söylüyor. Bu adamın tavrı yalnızca kaba değil, aynı zamanda ırkçı ve nefret doluydu. Bu yaşadıklarımız nişanımı da şoka uğrattı. Sonuç olarak, bizi otele almadılar. Bu otel tam anlamıyla bir utanç kaynağı. Eğer saygı ve ilgi görmek istiyorsanız, kendinize ve zamanınıza değer veriyorsanız bu yerden uzak durun. Böyle bir rezalete maruz kalmak istemiyorsanız, buraya asla adımınızı atmayın sakın ha! Hangi yüzyıllarda yaşıyoruz ha ? Eğer kendinizi üstün görüyorsanız asla hastalanmayın ve ölemeyin… Yaşayıp göreceğiz!

Partner

10/10

Exceptional

26 May 2024

Nasreddine

Extraordinaire

L hotel est tres bien situe,à 50m de la station tramway,le personnest tres gentil,bon petit dejeuner,c est un hotelsue je frequente depuis des années et que je ne changerai jamais, familiale,serieux et conviviale.

Partner

2/10

Poor

05 May 2024

Mustafa

Gittiğimizde çarşaflar değiştirilmemişti ve çok pisti belli ki sadece toplayıp çıkmışlar asla temizlik olmamış kıl saç ve lekeler vardı yastık kılıfı çarşaf hepsinde kıl vardı. Değiştirilmesini istediğimizde gelip değiştirmek yerine elimize verip gittiler, temiz verdikleri çarşaf ta kirli ve kıl doluydu. Gerçekten çok pisti. Oda toz içindeydi lavabolar kokuyordu. Gidip kalınacak bir yer asla değil. Hatalarını söylediğimizde kusura bakmayin bile denmedi ve otelden çıkış yapmak istedik. Mağduriyet yaşadık. Asla tavsiye etmiyoruz.

Friends_and_family Family