Grand Anka

10/10

Exceptional

12 Dec 2025

Shalendra

felt very comfortable

Business Self

10/10

Exceptional

25 Nov 2025

Bahman

friendly and well educated staff,room was extremely clean. Good location

Leisure Self

10/10

Exceptional

10 Oct 2025

SEYEDHADI

Very well

10/10

Exceptional

03 Oct 2025

Bahman

Friendly and well educated staff, Clean room, good location

Leisure Self

10/10

Exceptional

22 Sep 2025

Aysel

Very friendly and professional staff. Excellent breakfast..

Leisure Family

10/10

Exceptional

16 Aug 2025

Nilufar

Enjoyed every day that we stayed here

We loved this hotel! Excellent service, good security, good location. They upgraded us to a suite room which made our stay much more enjoyable for my son. Their pool and spa rooms are nice and clean. Will definitely stay here again.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Finous

It was clean and quiet!

Business_and_leisure Partner

10/10

Exceptional

17 May 2025

Munur

Great place to stay and im staying there all the time.

Leisure Partner

10/10

Exceptional

11 May 2025

munur

Great place i love this place

Leisure Partner

8/10

Excellent

27 Sep 2024

Julia

Neighborhood was a bit rough but great nightlife and restaurants and cafes for relaxing during the day. Free parking in underground lot was very convenient!

Leisure Self

10/10

Exceptional

08 Jul 2024

Sinan

Stayed one night. First rate hotel.

Business_and_leisure Self

8/10

Excellent

16 May 2024

Ümit

I am very satisfied

Business Self

10/10

Exceptional

06 May 2024

Ali

8.7/10 👍

Kötü yorumlara aldanmayın, güzel bi otel.

İyi odalar
Havalandırma çalışıyor.

Partner

2/10

Poor

09 Nov 2023

Yan

Nothing is working properly!!!

Business Self

10/10

Exceptional

05 Sep 2023

Michelle

This is by far my favorite hotel that I have ever stayed at. The staff here are so welcoming, professional and kind. I felt comfortable and safe here throughout my stay.

Business_and_leisure Family

2/10

Poor

22 May 2023

feyzaayse

Location was good but the room was so dirty and old
We can’t even sleep well
Air conditioner was not working also
When we got there they couldnt find the reservation and we waited aslo
Never ever i can not choose this hotel again

Business Partner

10/10

Exceptional

13 May 2023

PACIFIQUE

Excellent stay

Excellent

Business

10/10

Exceptional

04 Apr 2023

Derya

It was more than what I had expected and the cleaning lady was so sweet I wish I knew her name. It was a wonderful experience.

Leisure Partner

10/10

Exceptional

15 Oct 2022

Christopher

Very helpful and flexible staff and a quiet comfortable room made this a very pleasant place to stay on a brief business trip to Ankara.

Business Self

8/10

Excellent

28 Nov 2021

Euan

Very comfortable room and the hotel serves a nice (if always the same) breakfast. Some facilities closed due to COVID unfortunately.

Business

6/10

Pleasant

17 Oct 2021

Marilyn

The location is great. The standard room was quite small. Breakfast was okay. Staff are helpful.

Leisure Partner

4/10

Poor

29 Sep 2021

Tharwat

Under expectation hotel

The room was very poor in towels, robes, soaps and very very bad air conditioning. Although the air conditioning was on but the room was very hot because the air conditioning was weak.
The room service was below expectations for a five star hotel.
The dinner and breakfast buffet did not meet a five star hotel standards and the staff was unfriendly.

Partner

10/10

Exceptional

14 Aug 2021

NAWSHERWAN SADIQ MOHAMMAD

Fabulous

Wonderful

Friends_and_family Family

2/10

Poor

30 Jul 2021

Verified traveler

The hotels and all facilities very low quality the hotel classifieds as 5 star hotel but the actual below 3 stars

Leisure Family

6/10

Pleasant

25 Jan 2021

Dalia

-The air condition voice at my room was horrible!!
- At the breakfast I ordered a pancake for my child but they said: no !!
- I ordered lunch three times, tow of them came to me uncovered ..
- The room is wide and confortable ..

Business

4/10

Poor

24 Sep 2020

Nasser Eddin Izzeddin A.

No daily housekeeping unless you ask for. Air condition is not cold.

Business

6/10

Pleasant

11 Mar 2020

Mhd

I didn’t like the attitude of the receptionists at reception desk.

10/10

Exceptional

25 Feb 2020

Verified traveler

Great Location, clean rooms, very nice staff. I will definitely stay there on my next trip to Ankara.

Business Self

10/10

Exceptional

12 Jan 2020

Verified traveler

Clean room, friendly staff, good location. I would like to stay on my next trip.

Friends_and_family Family

6/10

Pleasant

21 Nov 2019

Verified traveler

The first room they assigned to us was very warm and damp. Then they changed the room, second one was better but terribly we could smells sewage over night.
The breakfast was really good.

Business_and_leisure Family

4/10

Poor

11 Nov 2019

Can

Price is not adequate for the hotel

Terrible performance price levels, The hotel looks fancy but nothing was special about it.bad breakfast, smoking smell came in the middle of the night while we were sleeping. Overall it was overrated

Friends_and_family Family

6/10

Pleasant

17 Oct 2019

Barbaros

The room was not big enough as looks like at the web page, carpet was very dirty, curtains was not working properly, there was automatic shutter but it was not working, bathroom decoration was great but wc door was so narrow you have to walk in sideways by the way i am 77kg, tv is old and no HD. Breakfast was great.

Business Family

2/10

Poor

12 Oct 2019

mansooreh

worst hotel experience

the first room they provided the floor was filled with broken glass, I ended up cutting my foot, and bleeding for more than 20 min.
the other issue was the air condition, I had to call and ask them to turn on the air condition everyday, because on normal mode was on fan.
the staff did not speak any English, very rude, and the breakfast buffet was horrible.
the floor in the second room was very dirty.
the windows were very dirty and dusty, as if they did not even were aware that the entire hotel walls were glass.

10/10

Exceptional

10 Aug 2019

Verified traveler

We had Such good vacation verything was good and Acceptable

Family

8/10

Excellent

19 Jul 2019

Ebrahim

Points to be consider by management

One night stayed it was good but two points for management to consider:
1- pool temperature is a bit annoying, it would have been fine if temperature set at 28 or 29 C
2- inside room TV channels needs to add more channel to entertainment of your guests nationalities

10/10

Exceptional

13 Jul 2019

Omid

Friendly staff

Very friendly staff. Clean rooms.

6/10

Pleasant

02 May 2019

Verified traveler

Location of hotel is excellent. Five minutes walk to restaurants and 10 minutes walk to central Kizikay area with shops etc. Some hotel rooms are like erotic fantasy rooms, not suitable for families. Bathrooms are open and baths have glass to separate from bedroom, with only a see through tassle curtain. So can see person in bath! Toilet and shower doors are also glass, which don’t close properly and can be seen through the sides. Hotel owner sits by pool every day because he is ill and receives medical treatment. Unfortunately he complained that the two children in our party (8 years and 10 years) we’re making too much noise in the pool. They were jumping off the pool edge (not diving), then swimming and splashing around .... which is normal for children to do in a pool. But he complained about the noise, so they swam silently but ended up coming out because they weren’t enjoying themselves. We specially booked the hotel because it had a pool. Customer relations lady (Sevin) was excellent, but the staff have their hands tied because hotel owner wanders around and controls everything. Hotel is due to be taken over by a large chain in the next few months and will take on their branding. But sadly the hotel owner will still be in charge! Food, location and staff were very good, but facilities disappointing especially for families.

Friends_and_family Family_with_children

8/10

Excellent

14 Mar 2019

Verified traveler

I like large room with jacuzzi hot tub. I don't like the smelling smoke in no-smoking room.

Friends_and_family Family

10/10

Exceptional

10 Mar 2019

alex

Great and classy hotel

Family

8/10

Excellent

19 Feb 2019

Christopher

A successful trip to Ankara

A very nice, comfortable hotel. Stayed for 4 nights with my partner, she also rated all aspects of hotel as very good.
Am planning another trip to Ankara end of April again with my partner and will be looking to book here again for this trip.

Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

We feel like that we are at home,everything is perfect. We would love to come back stay longer.

Business Family

10/10

Exceptional

06 Jan 2019

Verified traveler

The staff was always very friendly,they go out of there way to meet your needs,and the cleanness would make me go back.

Business_and_leisure Family

10/10

Exceptional

03 Dec 2018

Verified traveler

good hotel and good accommodation. excellent breakfast.

10/10

Exceptional

17 Nov 2018

Ali

The stuff were excellent. The hotel very new condition. Location not far from shops

10/10

Exceptional

09 Nov 2018

Leviar

Perfect

It was amazing

8/10

Excellent

30 Oct 2018

Verified traveler

Wrong floor finishing in bathroom

The only critic I have is the very high risk of slipping and falling in the barhroom. The floor is marble, it is ridicilous to make this kindvof floor finishing.
Although all the rest is almost perfect, not to risk myself I will not book in this hotel any more.
Birol Ongor
[email protected]

Family

4/10

Poor

19 Oct 2018

Joe

Dirty room and unfriendly staff. Food at restaurant wasn’t the best either.

8/10

Excellent

25 Sep 2018

FATEMEH

My experience was fine ! just fine and staff could speak English ! the view was great and the staff were friendly and nice and helpful.. I love the huge windows with great view...I would definitely recommend this hotel but they need to improve their towels because we didn't use them. they were too old for a 5 star hotel like that! right behind it there is 2 very long steers with boutique and restaurants. taxis are always there waiting for you and very inexpensive ! Kisses to Ankara.......................xoxoxoxoxoxoxoxxoxoxoxoxoxoxooxxoxoxoxoxoxoxoxoxooxoxoxooxxoxooxoxoxoxoxoooxoxoxoxoxoxoxoxoxoxoxooxoxoxoxoxooxxooxoxoxoxoxoxooxxooxooxoxoxoxoxoxoooxoxoxoxoxoxoxoxoxoxoxoxoxooxoxoxoxoxoxooxoxoxoxoxoxoxoxoxoxoxoxoxoxooxoxoxoxoxooxoxoxoxooxoxoxooxoxoxoxoxoxoxoxoxoxoxoxooxoxooxoxoxoxoxooxoxoxoxooxoxoxoxoxoxooxoxoxoxoooxoxoxooxoxoxoxooxoxoxoxoxoxoxoxoxooxoxoxoxoxoxoxoxoxooxoxoxooxoxxooxoxoxxooxoxooxoxoxoxoxoxooxoxoxoxoxoxoxoxooxoxoxoxooxo...............................My experience was fine ! just fine and staff could speak English ! the view was great and the staff were friendly and nice and helpful.. I love the huge windows with great view...I would definitely recommend this hotel but they need to improve their towels because we didn't use them. they were too old for a 5 star hotel like that! right behind it there is 2 very long steers with boutique and restaurants. taxis are always there waiting for you and very inexpensive ! xooxoxoxoxoxoxoxoxoxoxoxoxooxoxooxoxoxoxoxooxoxoxoxoo

8/10

Excellent

20 Sep 2018

Stephanie

Ankara - September

Very beautiful hotel - very business focused wound not recommend for leisure

6/10

Pleasant

17 Sep 2018

arc

Even though we asked for a non-smoking room, the first room given to us was reeking cigarette. Fortunately they changed the room and the new one was OK.

10/10

Exceptional

15 Sep 2018

Verified traveler

Everything i liked except the parking area which is difficult for van

4/10

Poor

06 Sep 2018

Alp

Shower water was dark when we first open the tap. Spa has a strict gender policy for massage. Men are only served by other men.

10/10

Exceptional

05 Sep 2018

Verified traveler

Excellent hotel, staff was very nice and courteous . Great location

8/10

Excellent

17 Aug 2018

Guillermo

Can improve a lot

Great attention and problem solving atitude of the management & guest relations

2/10

Poor

27 Jul 2018

sam

Its ok if you are a Millionare or a diplomat , its not for families , they only care about money ,

6/10

Pleasant

10 May 2018

Sarbast

It never looks like 5 star hotel, cleaning service was very bad, breakfast was just ordinary, no sattelite tv in 5 star hotel just imagine it's just disastrous ..

Family

8/10

Excellent

26 Apr 2018

Shahin

Good hotel in the downtown of Ankara

Pleasing checkin experience, the room has AC malfuction however the reception changed the room immediately, good breakfast, kind and courteous staff, excellent location for business trips

10/10

Exceptional

27 Mar 2018

Suhaib

Very nice

8/10

Excellent

15 Nov 2017

Petri

Hot stay

Its a fine hotel, just for some reason my room was extremely hot during the day. Acroding to air conditioning unit operating panel, RT temp was +28-29C at times, despite SET temp being taken down to +5C in an effort to drive down the room temeprature.

10/10

Exceptional

05 Oct 2017

A

Very clean, comfortable hotel, with attentive staff at a great location

4/10

Poor

06 Aug 2017

hakan

Last year was RIXOS, this year is grand Ankara .
The big difference is being international or not.
I assume that the hotel lost its value when it is managed with the national rules.
AC seems working, but not cooling. The room temperature was over 50 degrees celcius

10/10

Exceptional

28 Jul 2017

abdulrahman

Grand stay in Grand Ankara

Great stay in a great hotel. Will definitely come again.

10/10

Exceptional

27 Jul 2017

ali

It was vary good

Partner

4/10

Poor

03 Jul 2017

Owais

My Stsy at Grand Ankara Hotel.

The location was excellent. As the hotel had several Mona Turkish speaking guests who know only Rnglish, I have noticed that those who did not know English to communicate well were also shy in serving you better. They may be good otherwise. Those who spoke English fluently were more helpful to serve you.

Partner

8/10

Excellent

29 May 2017

Leyla

The breakfast was great, but we ordered a wrap and a salad first night, the wrap came with tissue paper Nd cling film stuck to the bread as it was microwaved and the bread had gone hard, inside veg were too hot from microwave.
It wasn't new there minor imperfections, and the blind was scratched up, the room was noisy at times as it's right on the neon road, but had nice view of town
Overall ok

Family

8/10

Excellent

18 May 2017

Verified traveler

great overall

Great staff, good location, clean, good breakfast, comfy mattress.

10/10

Exceptional

17 May 2017

Verified traveler

Very nice hotel. I felt very safe and protected.

Being an english speaking visitor the staff did their very best to communicate with me. I was ask numerous times if everything was to my liking. Everything was very clean, the service in the dining room was great. They provided a very nice breakfast selection. When I return, I will stay here again.

6/10

Pleasant

16 May 2017

Wadhaa

Bad odor in non smoking room
Old dirty carpet

8/10

Excellent

14 May 2017

Verified traveler

They have a unreliable price policy
I heard many diffeeent price and my price via expediavwas ratherbhigh
This is not goog
We hade a reuniun event and there were many different pricex

10/10

Exceptional

11 May 2017

Arafat

Comfortable luxury stay

It was great comfortable and luxury stay at this hotel , I have to admit , it's one of the Best at this city

10/10

Exceptional

21 Apr 2017

Verified traveler

nice hotel

iş comfortable and near down town so iş good hotel in ankara

10/10

Exceptional

20 Apr 2017

Kutsi

A gem in Ankara

Stayed 2 nights and enjoyed every minute of it. It does deserve all its stars. My room was specious and comfortable. The staff members were well trained and professional. Would recommend this hotel for all occasions.

Partner

10/10

Exceptional

18 Apr 2017

Böke Kaan

Best Choice at Ankara

It is a tradition but a renewed one. Hotel of my childhood became the best choice among the other high level competitors. Best Location, best room. Week mini bar and house keeping must be improved. The rest was amazing.

Family

10/10

Exceptional

17 Apr 2017

Kam

Nice hotel with friendly staff

Everything was good. We switched rooms because of smoke smell. The new room was perfect. The restaurant was also great. My only suggestion is to make staff learn to speak English for better communications.

8/10

Excellent

07 Apr 2017

KURTARAN

Climate in my room was terrible. Fresh weather need

6/10

Pleasant

11 Mar 2017

Verified traveler

It is a luxurious hotel. Good food and nice interior. The location is near to foreign embassies and parliament so ambience is dry.

It was still disappointing that they don't provide true services.
The shower booth got overflow and I called the service guy.
Service guy only checked the faucet of sink and went away.
I had my laundry put on my bed in the morning.
They put it at one corner of my room (It was very well hidden and I thought they took it)
After calling reception 5 times, they sent a service guy to look for my room and they found my laundry.
I don't think they have professional service unfortunately.

8/10

Excellent

06 Feb 2017

Tanju

Good location and clean hotel

Partner

6/10

Pleasant

22 Sep 2016

wall man

A walk away from the good restaurants. Room is very old fashioned. Air con is really noisy. The unit is the width of a mini. Definitely needs modernising and soon. The bar has no atmosphere. Could be better. If you're here for a night or 2 it will be fine, longer may be challenging. It's clean and tidy but out of date.

10/10

Exceptional

20 Aug 2016

shahin

High speed wifi,nice pool and spa,good location.

Luxury hotel ,a little bit old,very high speed wifi,tasty buffet breakfast,friendly staff but poor in English except reception,free bottle water,big pool and fantastic spa and sauna.valuable price,if I want to stay in Ankara I really choose again.

8/10

Excellent

16 May 2016

Zak

Business Hotel in Ankara

Convenient for Business Trips in Ankara. A bit overpriced for what you get.

8/10

Excellent

13 May 2016

gerald

Practical, well managed,clean,quality/price

It was nice and good with excellent breakfast. Restaurant and coffered shop need to be opened more late at night

8/10

Excellent

28 Mar 2016

Ali Can

Sehir oteli

Standart city hotel.
Amazing breakfast. Very small wc.

10/10

Exceptional

16 Feb 2016

Flor

fabulous stay

it was great

Family

8/10

Excellent

20 Jan 2016

Verified Travel

Good hotel in a convenient location

Stayed two nights on a business trip.The room was comfortable and clean. The bathrooms were very nice, specially the bath tub. The only issue I had is that the air conditioner did not seem to work no matter what setting you put it on. It made all the usual noises, but no cooling. I woke up in the middle of the night due to the room was very hot. A colleague who stayed in another room in entirely a different floor had the same issue too.
The breakfast buffet is very good and had good variety of foods for every taste. The lobby has ample room with many chairs and tables. Good for quick business meetings or planning the day.
A good hotel in general and would stay there again.

6/10

Pleasant

08 Nov 2015

Iraj

WIFI was Awful, breakfast so normal, bed uncomfortable specially pillow

10/10

Exceptional

01 Nov 2015

Goce

Perfect location, good and clean rooms and perfect swimming pool.

8/10

Excellent

03 Oct 2015

michael

Excellent except jacuzzi out of service and pool uniformly deep and hard to get in and out. Buffets exceptional.

8/10

Excellent

07 Sep 2015

Verified traveler

My stay at Rixos Grand Ankara

Everything was great but I think it's a little overpriced compared to other hotels standing equal.

8/10

Excellent

20 Jul 2015

NIMA

EXCELLENT STAY IN BORING CITY OF ANKARA

LOCATION WAS GREAT, CLOSE TO MANY CENTRAL PLACES

8/10

Excellent

19 Jun 2015

Sam albaw

Nice hotel and good location all places around you

Everything was great the breakfast is wonderful, staff were nice and cooperated but the problem was only the language...The hotel totally is fantastic

4/10

Poor

08 May 2015

Ales

Disappointment

We had a very small room, there was not even space to open our luggage.
Our room had very dingy windows. In Ankara there is very bad and dusty environment, but 5 star hotel should have clean windows.
Rooms have bathroom partly surrounded with clear glass wall (with curtain),
bathroom has no door a it is opened to the room. It would be great for honeymoon but its not good for business trip with a colleague.
Even the toilet has only glass door which is not possible to close completely, it always has about 1 inch space on each side.
Breakfast area is great with many of choices, but staff don't speak any english, even not basic words like coffee and tea were a problem. Staff is also very slow and oblivious, we had to ask 3 waiters in a row to get a coffee and it took 10 minutes to get a coffee.
I can't recommend this hotel.

8/10

Excellent

04 Mar 2015

Verified traveler

Location

Hotel is located in the heart of the city and very nice area.

4/10

Poor

17 Feb 2015

Wanderlust

Too expensive

We booked this hotel because it was close to the U.S. Embassy. We were really disappointed because we expected so much better, especially since a regular room costs more than $150. The hotel is old and seems to have not been renovated at all. It was not comfortable or modern at all (aside from maybe the TV). We really felt like we paid too much. We will not be staying at this hotel again or at any Rixos for that matter (first and last time staying at a Rixos). I expected better and thinking that it is a hotel with a brand name at least it would be decent (wrong).

8/10

Excellent

26 Jan 2015

Nigel

Most acceptable

Pool and gym both exceptional. Couldn't recommend it more.

10/10

Exceptional

25 Nov 2014

Yesim

yavunduk

perfect

6/10

Pleasant

16 Aug 2014

Rich

Rixos

Property is in good condition. Rooms are okay, nothing special apart from the large bathroom space. Service is extremely poor. No welcome smiles from the staff. Breakfast was included but not good at all. Same items served all four days of my stay. Waiters did not speak any English. Had to keep asking them to serve coffee, they would pass your table and not ask if we need anything.

10/10

Exceptional

09 Aug 2014

nyof

Excellent Hotel

Very nice room with great ambiance. Fast service.

Partner

10/10

Exceptional

17 Mar 2014

Verified traveler

Very good price/comfort ratio

It was the second time I stayed at the Rixos hotel on a business trip and I must say that it is very comfortable, the rooms are fresh and well designed and you get good service. And when your manager signs your expenses, there's no complaining about the prices as they are fairly reasonable.

10/10

Exceptional

07 Feb 2014

Verified traveler

Excellent Hotel in heart of the city

I stayed 2 nights, very very nice hotel & stuffs
very good open buffet you can find anything you like

2/10

Poor

29 Apr 2013

Sean

Staff needs Customer Service Training !!!

If you want to stay at Hotel where the door men discriminate, then go ahead. If you want to wait hours to check in be my guest. If you want to be last to get served at the front desk after airline personel go ahead, even if your waiting in line first. The constant issue with the WiFi was extremely frustrating.

This is from a Canadian Business man travelling with an Afghan Doctor. I can't tolerate discrimination. This is a wonderful country and these kind of actions should not be tolerated.