Rocky Mountain Springs Lodge

8/10

Excellent

29 Jul 2026

Amy

The view was amazing, the A/c worked great, staff was friendly.
The suite was clean, other than the shower curtain was turning pink from mildew...

8/10

Excellent

28 Jul 2026

Greg

Not the cleanest space. Bathroom needed some work (rust spots, chipped enamel, dirty baseboards). Beautiful view! Nice and spacious room w/ couch and separate lounging space!

10/10

Exceptional

27 Jul 2026

Abhishek

Great location and the view was amazing! Very helpful staff.

8/10

Excellent

25 Jul 2026

Nikayla

Good place overall. A bit old in design and for amenities, but a decent place to stay. At the top of a tall hill, so if you want to walk into town, be prepared to drive or go for a tough walk.

6/10

Pleasant

24 Jul 2026

Khawaja

Clean room but others things are average.

6/10

Pleasant

20 Jul 2026

Isabela

The place was what I expected from a budget rental. The AC was very lound that really impacted the comfort because we were there on a hot summer night.

Family_with_children

6/10

Pleasant

20 Jul 2026

Kimberly

This was a good place to stay for one night. The room was clean but outdated and the wall air conditioner did not work well. The balcony was small and you can hear all things from rooms around you. The front desk staff was friendly.

Partner

2/10

Poor

19 Jul 2026

Samantha

When we arrived we couldn’t check in right away because the toilet in our room wasn’t working, we were told it would be about an hour until it was fixed so we went swimming and came back 3 hours later. Then we were told the toilet couldn’t be fixed at all and they gave us an extra room to use the toilet in that room but it didn’t have 2 queen beds we needed. We dealt with it but then my husband was bit by the dog staying in the next room while trying to get into our room so we didn’t feel safe taking the kids out to the other room everytime they needed the bathroom. We moved everything to the other room where my husband and son slept on a very uncomfortable sofa bed, but at least the toilet worked. No compensation of any kind offered when reception was told about the incident. The light switch for the bathroom was hanging off the wall. The view from the balcony was nice.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Paul

Good price, room was very clean, the look of the property does not affect the stay. Need to get food or supplies at local store. It a basic room notting fancy.

8/10

Excellent

15 Jul 2026

Gavin

The room had its own balcony with amazing view.

Partner

10/10

Exceptional

15 Jul 2026

In sook

Kind staff

Family_with_children

10/10

Exceptional

15 Jul 2026

Avni

Interior of the room was awesome and well designed. Balcony view is just a breathtaking and did star gazing during night. It was a memorable stay ever. Thanks

Partner

4/10

Poor

13 Jul 2026

Christopher

Exceedingly old; rundown. 'Screen' was dollar store magnet style. Deck, 2 rundown chairs with dirty 'cushion' on one. Bathroom faucet was hard to turn on. View was good. OK for hostel-like young travelers with no expectations. Definitely not worth $$.

Partner

10/10

Exceptional

11 Jul 2026

Rebecca

Beautiful location, helpful staff

8/10

Excellent

05 Jul 2026

Mark

It was a clean and unique room. It was a pretty good experience

Partner

4/10

Poor

29 Jun 2026

Curtis

The building and the rooms are old and rundown.

8/10

Excellent

28 Jun 2026

Lindsay And Phyllis

The section we were in is showing its age. Balcony furniture old and dilapidated. Bathroom sink taps were sticking badly. Restaurant not easily handicapped accessible.

Family

8/10

Excellent

28 Jun 2026

Kathy

Staff were pleasant and the rooms were clean. Beds were very comfortable.

Partner

8/10

Excellent

26 Jun 2026

Wojciech

Uniqe location.

Partner

10/10

Exceptional

20 Jun 2026

Inderjeet

Nice

6/10

Pleasant

19 Jun 2026

Allysa

Had an ac but no where to plug in the ac so you couldn’t use it. Lights that were falling out of the ceiling. A balcony ready to give out at any minute and a really bad bathroom

Friends

10/10

Exceptional

19 Jun 2026

Ryan

I met the owner Kevin, great guy and a great place to stay. Upper rooms have a killer view! Ill be going back

Family_with_children

6/10

Pleasant

19 Jun 2026

Rameez

Nice location but beds weren't comfortable, smell in the bathroom and hot water issue.

Family_with_children

8/10

Excellent

12 Jun 2026

Victoria

Check in was easy and the staff was helpful. The room was

10/10

Exceptional

07 Jun 2026

Eric

Place is nice and good

Partner

4/10

Poor

27 May 2026

Elena

Very old building, shower not a good

Partner

10/10

Exceptional

19 May 2026

Shelly

This appeared in much better shape in the photos. We arrived at 9pm, so it was a little late. We forgot to get the WiFi password and when we went back for it, the lobby was locked and no one around. The room had very few outlets. All plug in accessibility was from extension cords run for usage which to me appeared as a hazard. Bathroom had a blow dryer, but no outlet to plug it into. The sliding door into the room from the balcony had a broken latch so no way to lock the door. I had to use a chair a tip it over so if someone tried to access from outside, they couldn’t. The balcony outside could easily be climbed up onto from a below deck and roof close to the balcony, so a lock would be nice. There were no paper towels etc…very few to no amenities. Lights in the main room were flickering. This worked for what we needed - 4 walls, a roof, and a bed for the night. Anything beyond that I wouldn’t recommend. It’s a very old property in need of maintenance.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Alejandro

The view wasn't good, less great, was AMAZING, and the convenience of a excellent restaurant besides it, was unexpected. 100% recommended!

Family_with_children

10/10

Exceptional

02 May 2026

Erin

Lovely views, great staff, charming rooms. Would return to this property.

Partner

2/10

Poor

25 Apr 2026

Christine

The staff called to inform me that they might not be there when I arrive to check me in as they are leaving early for the day. The room was in a shocking state with the curtains barely on the rod. The bed sheet was stained and torn. I called to request another sheet. The person who answered argued with me that it was probably just a detergent stain. I insisted and they reluctantly brought me a replacement but didn’t put it on the bed, I did that myself. It looked like someone had a fight in the room. The lock on the door was really dodgy. Don’t stay here!

2/10

Poor

23 Apr 2026

Manvir

heating not working. Broken tap and old damaged furniture

10/10

Exceptional

20 Apr 2026

Krishna

Beautiful view. Rooms are quite clean. You will need to drive into town to access most amenities.

Friends

4/10

Poor

07 Apr 2026

Jenn

No hot water for a 9:30am shower.

Family

4/10

Poor

15 Feb 2026

Steven

Check in was difficult, there is limited parking and the room was very loud (as pets are allowed, we heard dogs running above us from the floor above all night).

10/10

Exceptional

01 Feb 2026

Wendy

Great staff.

6/10

Pleasant

31 Jan 2026

Ryley

The rooms were fairly clean and in decent condition, and the staff were friendly. However, I did notice pink mold on the shower curtain, and one of the queen beds was sloped, which caused back discomfort.

Leisure Friends

8/10

Excellent

18 Jan 2026

Eugenia

The room was clean and staff was very helpful.

Leisure Self

4/10

Poor

06 Jan 2026

Desiree

Table was broken, hot/cold shower was hard to set in a comfortable temperature, spiders, the place just look’s rundown, room felt stuffy… we stayed 2 nights and the next day me and my husband felt lightheaded. I’d say that it did had a nicer view because it was on the hill but I don’t think we’ll ever book at this place again

4/10

Poor

05 Jan 2026

Tyler

Pros: The view was amazing, heaters worked well (though missing in one room), the shower had good water pressure and a lovely massage showerhead, there was free filtered water & lots of ice in the lobby, free wifi was easy to access and worked well, front desk staff was friendly and had an excellent recommendation for pizza in town (though it didn't offer delivery).

Cons: Front desk staff are not physically available immediately (you must call, even during \"staffed\" hours), no facial tissues were present in room, bath/hand towels were thin and not great quality, the hair dryer was not actually in the bathroom nor is there a power outlet in bathroom, the walls were very thin and a large family staying in the suite above us was extremely loud at all hours of the night, the floors were filthy dirty and clearly hadn't been cleaned, other items in the room weren't super clean either, most of the fixtures in the room were either missing or broken such as the door handle to the balcony, the balcony furniture, the covers to all the lights, drain plugs, etc. There were multiple large black flies in the room - in the middle of winter. There was no food on site other than a bar/restaurant open 5-9pm daily.

Overall I would not stay here again. I was pretty disappointed in the experience overall considering we paid a bit more to stay at a \"nicer\" place than others available. It was not a great experience and other than the view, this place has basically nothing going for it.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Gurpreet

Yes, it was clean.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

david

Good place it is juat old

8/10

Excellent

01 Jan 2026

Prem Jayeshkumar

The room lacked a few amenities but was overall good

Leisure Friends

10/10

Exceptional

26 Dec 2025

Zhu

Great room

Leisure Family

4/10

Poor

12 Dec 2025

Bryn

The room was very bare-bones and not thoughtfully organized. The sliding door to the balcony did not lock and could not be

2/10

Poor

23 Nov 2025

Dale

The room was absolutely filthy.Had 2 beds.Both beds had dirty sheets on them.1 of them actually had crusty discharge at the top of the sheet.Complained and had room switched.This room was just as filthy.Sheets were thin and stained.Bathroom had orange mold on shower curtain and around the tub.Tub had dark ring around it.The furniture in the room was broken or missing parts.The staff were not around and when asked for clean towels,they were putout.The towels were see through and yellow.The bathroom had 1 partially used roll of toilet paper and again had problems with staff to get another roll.The room had extension cords plugged into every outlet.The bedside lamp and clock were in one extension cord that was plugged in the wall by another extension cord with a lamp and the airconditioner.Could not go out on balcony as it leaned downwards.The room was on the 2nd floor accessable by the outside.The structure of the walkway also leaned downwards.The images on the website are deceiving and incorrect.The image of it looking like a Swiss Chalet is the other hotel.The stay in this hotel was an absolute disaster and the price was a ripoff.I would not recommend this hotel to anyone.It is absolutely disgusting.The BC Health and Safety should be doing a thorough investigation into the hygiene and safety of this hotel from hell.

Friends_and_family Friends

2/10

Poor

11 Nov 2025

Edward

They knew we were checking in late and still didn't turn on heat. Took a couple hrs under blanket before baseboards heated enough to relax. Lots of stuff laying around. Never met any staff at all. Patio curtain was shabby. Very unfriendly atmosphere.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Bryan

Staff tell about restaurant at location. There was hiking trails behind motel.

6/10

Pleasant

26 Oct 2025

Steve

Clean room, but other than that don’t expect much. Never asked or supplied room service. Nothing supplied other than towels and dispensers for shower soap and shampoo. No soap for the bathroom sink, no Kleenex. Decent place to sleep and leave though.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Eric

The view is fantastic. The patio door handle was broken and couldn’t lock it. There was dust bunnies behind couch and along floor and wall edges.

Partner

2/10

Poor

16 Oct 2025

Natalia

I have never seen anything more terrible than this place.

Business_and_leisure Family

2/10

Poor

12 Oct 2025

Trent

No good

8/10

Excellent

07 Oct 2025

lathan

Very nice view

Leisure Partner

4/10

Poor

06 Oct 2025

Donovan

I do not recommend staying here. Dead bugs in bathroom, cold water if other room uses water, broken sliding door, no appointed parking, unclean room. No spare plugs for charging personal items.

6/10

Pleasant

06 Oct 2025

ross

Need new pillows, blue bins for recycling, dispensers for shampoo and conditioner empty, freezer door broken off in fridge
Plug in in bathroom didn’t work
Overall a bit tired with carpets and furniture
Some reno and maintenance would go a long way. Lovely location , helpful staff

Partner

4/10

Poor

05 Oct 2025

Patrick

Balcony door did not lock . Room was not secure . Bathroom door did not close properly. Parking was terrible. Came in later at night and had to park on the road and walk.

Leisure Partner

8/10

Excellent

03 Oct 2025

Henry

Lowest cost in the area for an overnight stay at the last minute.

10/10

Exceptional

01 Oct 2025

Ankita

Good view in the morning

4/10

Poor

30 Sep 2025

Lennart

Light bulbs burned out and not replaced, had to take one out of bathroom to put in lamp in cabin ,not very friendly staff had to ask the cleaner 3 times for clean towels so we could take a shower after coming back from hot springs, patio door could use a new one and track for door full of dirt and bugs ,never stay there again

Leisure Partner

4/10

Poor

30 Sep 2025

Ella

Our room had so many bugs we were pretty much killing bugs the entire weekend. We couldn’t enjoy the balcony because there would be a lot of bugs and the furniture was really worn down. The balcony floor was covered with a dirty carpet.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Terry

Cabin stay good. We did not shop. Just spent day with friends.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Michele

Very clean. Great view! Lovely town!

8/10

Excellent

20 Sep 2025

Robert

No A/C , doors need repair , needs a up date !

Leisure Family_with_children

8/10

Excellent

19 Sep 2025

Anna

Beautiful views and the room was clean, but the property is looking a little tired and in need of some renovations. Ok stay but rates a little expensive for what you get.

Leisure Family

10/10

Exceptional

18 Sep 2025

hira

Good

6/10

Pleasant

16 Sep 2025

barry

Everything was great, except the coffee in the room was not adequate.

Leisure Partner

4/10

Poor

16 Sep 2025

Cindy

The only thing good about this hotel is the view.

4/10

Poor

14 Sep 2025

Don

Needs renovation.

Leisure Partner

2/10

Poor

12 Sep 2025

Ranjan

The view from the balcony is beautiful. However, rest all are terrible including bed, facilities, front desk. I highly recommend to look for other better option.

Leisure Family

2/10

Poor

08 Sep 2025

Sarah

If you’re looking for an authentic wilderness survival experience without leaving the comfort of a motel bed, this is the place for you.

Both beds came pre-seasoned with mystery hairs and questionable stains. The pillows were a lovely shade of “used mascara and questionable yellow splotches” and my request for extras was completely ignored.. which in hindsight was probably a blessing. Bugs were included free of charge, and not the small, ignorable kind either.

The bathroom? The door didn’t close, the tub had more mold than grout, and we were greeted by someone else’s half-used toiletries in the drawers (thanks, previous guest, for your generous donation). The freezer was frozen on the outside, and the bathroom ceiling joined the tub in a moldy duet.

The balcony offered a gorgeous mountain view… until the MASSIVE spiders made it clear they had the best claim to it.

This place could honestly be something special. the location is beautiful. But until Rocky Mountain Spring Lodge invests in bleach, bug control, and maybe a bonfire for their current bedding, I’d recommend admiring the scenery from literally anywhere else.

Leisure

6/10

Pleasant

06 Sep 2025

Mahesh

Friendly staff

Partner

4/10

Poor

04 Sep 2025

Morgyn

Not As Advertised – A Disappointing Stay

Our experience at the Rocky Mountain Spring Lodge did not align with the ratings or descriptions we found online. The property is significantly older and more run-down than photos or reviews on sites like Expedia had led us to believe.

Unfortunately, the cleanliness of our room left a lot to be desired. We found bugs on one of the beds and in the bathroom, a towel had visible makeup stains, and there was leftover food in the freeze, raising serious concerns about the overall hygiene of the space. The beds were uncomfortable, and the pillows were poor quality. Basic amenities were lacking as well; there were no proper cups for coffee or other beverage; only small paper water cups. There were not standard toiletries either.

Outside the room, the property also seemed neglected. A recycling bin near the entrance appeared to double as a general dumping area, and at one point it was either tipped over or rummaged through, leaving trash scattered all over the walkway.

The advertised on-site dining. The website and third-party listings mentioned a lounge and restaurant serving breakfast, lunch, and dinner. In reality, the only option available was a Hot Pot restaurant open from 5–9 PM. This should be clearly stated on all booking platforms, as we were expecting a standard restaurant with more familiar offerings.

Overall, we felt misled by the online representation of the property. For the price we paid, the experience was disappointing.

Leisure Family

6/10

Pleasant

01 Sep 2025

Alexandra

Okay - not great

Room, bed linens and towels are clean. Patio door lock was damaged and not repaired during our stay. However, it was a long weekend and the hotel may have been short-staffed. Hot water for shower is in short supply - after a few minutes, it suddenly turns ice cold. Few amenities but they work. Great view from the balcony.

Partner

8/10

Excellent

29 Aug 2025

Manuel

Good view

2/10

Poor

25 Aug 2025

Diana

Photos and website was misleading.

Leisure Self

4/10

Poor

24 Aug 2025

Aman Preet

Nice views

Leisure Partner

2/10

Poor

19 Aug 2025

Laura

To start… paid extra for the “mountain view room”
When checking in was informed by front attendant that every room has a mountain view, complete scam. Secondly, get to room, door barely shuts, door to balcony doesn’t lock, window do not lock, screen door to balcony fell out just attempting to open it. Blankets provided date back to the opening of the lodge in the 60’s/70’s (not an exaggeration) to top all that previous guests garbage still left on floor. We questioned if it had been cleaned at all… Main lodge where you check in smells strongly of mold. Extremely over priced at $186 for the night. Went to go have continental breakfast that was supposed included, there is no breakfast. BOOK ELSEWHERE!!!!!

Leisure Family

4/10

Poor

19 Aug 2025

Mario

This place has so many bugs in the room and the bathroom was dirty and had no soap in dispensers. The one positive was the water pressure in the shower, too bad the shower head was at 4’8”.

4/10

Poor

17 Aug 2025

abraham

Old decor and mold in bathroom

Leisure Partner

10/10

Exceptional

16 Aug 2025

Mariana

Thank you. Everything was good.

Family

6/10

Pleasant

14 Aug 2025

Eric

It was fine for a night. Some beetles in the bathroom, but expected in an old building. Beds were comfy. The rooms have been renovated, but the entire building could use a complete overhaul.

Leisure Family

8/10

Excellent

11 Aug 2025

Brenda

The floors were dirty. We had a queen and 2 single beds. One bed squeaked. The screen to balcony was broken

4/10

Poor

09 Aug 2025

Jena

The view was amazing, but that’s all I have to say!

Leisure Partner

6/10

Pleasant

07 Aug 2025

Sean

Used as a stopover whilst travelling to Banff from Vancouver. Decent motel, clean and welcoming.
Bear in mind the management has recently changed and so does the name of the motel.
Would stay here again.

6/10

Pleasant

04 Aug 2025

Tania

If you need a cheap hotel for only a night

The only good thing about the hotel is its view, very nice. The hotel is very old and a little dirty. There was no soap or conditioner, the shower very old. There is a restaurant in the basement, but the only option they give us is to pay $35 for Asian buffet. I think it is too expensive.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Hashan

Staff were great and the restaurant has some meals and Bubble Tea. The views from the room had an amazing view, Something that you don’t get to see everyday that you wake up.
Beds were clean and comfy. Bathroom was clean and had loaded with toiletries, towels. Hot water works great. Appliances were quite old but was fully functional.
Parking was limited yet only for the guests.
Surrounding had bunch of good dining options and some convenience stores.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Bipin

We enjoyed our stay and felt it had a nice view.

Leisure Family

10/10

Exceptional

04 Aug 2025

Ethan

Very good

4/10

Poor

03 Aug 2025

Kelly

The place wasn't kept up. The tub had lots of hair coming out of the drain. There was no one at the counter when we were checking out. Overall for the price it was not worth it.
The view was nice.

Leisure Family_with_children

6/10

Pleasant

03 Aug 2025

Ravikumar

It’s old property, they should have kept at least common fire pit to enjoy camp fire

Leisure Family

4/10

Poor

03 Aug 2025

Loribelle

At first glance of the building, it looked like a very old motel.. so i was not sure if the rooms was renovated or not. When i entered the room, the smell was like an old wood and the floor was uneven. It was renovated recently though. But you can really tell that it was an old lodge. The bathroom is not clean. The toilet seemed like clogged when you flush it. You need to flush it 2x. It was not worth paying $200+ for this hotel. They did not even serve breakfast. They have a drop box for the key when you check out early.

The great thing about this hotel is the perfect view when you look out the balcony. Its breathtaking. The staff are really nice too. Although it seemed like a one man show.

They also have a good restaurant that serves all you can eat hotpot. They also have a bubble tea which was so yummy.

I would come back for the restaurant but not to stay the night.

Leisure Family_with_children

4/10

Poor

03 Aug 2025

Anne-Marie

The place feels and looks sketchy. There was black mold around the tub caulking, the toilet kept running, and the room smelled musty. The patio door didn’t lock onto the balcony and the main door to the room had a key lock only. I felt like someone could just kick the door down if they wanted to get in.

Leisure Family

4/10

Poor

29 Jul 2025

Phu

Terrible bed

Came in late. Room not ready. Was given uppgrade according to staff but to me the room did not appear to be an upgrade. Initial rm had mountain view. Upgraded room poor veiw, obstructed by trees. Sofa bed was terrible. The mattress worn out. Could feel the springs. Restless sleep. Had to put the sheets on as it was not prepared. Pillows should be thrown out.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Raghavendra

Its an excellent accomodation.

Leisure Family

8/10

Excellent

28 Jul 2025

Jennifer

View is amazing!

Leisure Pet

10/10

Exceptional

27 Jul 2025

reiko margarette

nice view

Friends_and_family Friends

8/10

Excellent

27 Jul 2025

Simon

We were expecting a room in the main section of the hotel and instead were located in a motel adjacent

Friends_and_family Family

4/10

Poor

26 Jul 2025

Annalynne

Shower curtain so stinky, bathroom door is bad, main door don't have a bolt lock, bugs on bathroom floor, screen door for the deck is broken, curtain cannot be closed unless you step on the chair to fix it. Have to ask for 2 more towels when they know there's 4 people staying in the room. Reception has to be phoned everytime you need something, no one stays in there.

4/10

Poor

25 Jul 2025

Ronald

Terrible property. Overgrown with weeds. Very old building. Balcony and walkway looked ready to fall off. Coffee cups were cheap plastic small cups. Can’t imagine this property listed on Expedia. Sorry I didn’t read reviews before booking. Other guests were complaining at checkin desk there were orange and blue hairs in their bed !!

Leisure

6/10

Pleasant

25 Jul 2025

Stacey

This hotel could use an upgrade, very dated. Room was clean, but the facility is very old.

Leisure Partner

4/10

Poor

22 Jul 2025

Monique

Patio screen does not close, handle on patio door broken. Low water pressure. Smells stale and musty. Flooring has been upgraded to vinyl that was a plus.

Leisure Partner