Prestige Radium Hot Springs Resort

6/10

Pleasant

09 Mar 2026

Joe

Requested a double queen room, wasn’t aware of it until check-in, but they gave me a pet friendly room that had a strange smell to it. Air conditioner was very loud too.

Was only staying for one night so not a big deal.

There is a restaurant in the hotel, not included breakfast.

Friends

10/10

Exceptional

09 Mar 2026

Rohan

Great stay! The room was clean, staff were friendly, and the location was very convenient. Overall a comfortable experience.

Friends_and_family Friends

6/10

Pleasant

01 Mar 2026

Jennifer

Remodel room, it's too old looking. Breakfast and staff were great.

Partner

8/10

Excellent

28 Feb 2026

Kelsea

Room was clean and comfortable, restaurant insight was fantastic!

Family_with_children

10/10

Exceptional

27 Feb 2026

Roy

all good

8/10

Excellent

24 Feb 2026

Timothy

Stay was good.

Partner

8/10

Excellent

24 Feb 2026

Carly Renee

Clean room, lovely service- very kind and helpful. Hot tub was dirty. :(

Leisure Family_with_children

4/10

Poor

22 Feb 2026

Anna

The room floor wasn’t vacuumed, the tub was clogged it wasn’t draining.

The pool area was dirty, had no towels, only 1 change room, the floor of the pool had dirty and the hot tub seat and floor felt slimy.

Checking in was so slow. There was only 1 staff and there was 5 family ahead of me.

Partner

10/10

Exceptional

22 Feb 2026

myline

Clean ans spacious

8/10

Excellent

18 Feb 2026

Peter

Staff where amazing

Partner

10/10

Exceptional

17 Feb 2026

Amar

Great room and great customer service.

10/10

Exceptional

17 Feb 2026

Christie

quality of the room!

Family_with_children

8/10

Excellent

16 Feb 2026

Hadi

Yes. The room was not bad but definitely not a 4 star. It was more like a 3 star hotel. The staff however were 5 star for sure. Very courtious staff and friendly staff at the reciption.

Leisure

10/10

Exceptional

11 Feb 2026

Yasmeen

All was great

2/10

Poor

10 Feb 2026

WEI

Staff were very nice and friendly, room was clean. Noise like machine running pretty loud and weird “guru guru” sound came up frequently, didn’t get much sleep.

10/10

Exceptional

08 Feb 2026

Adrian

Good

10/10

Exceptional

24 Jan 2026

Bryan

Everything was excellent

6/10

Pleasant

20 Jan 2026

Eva

the room was clean, however is sounded like a family of 15 were staying above us and they ran laps around their room for HOURS, it was so loud. The hot tub jets weren't working and the pool was freezing.

8/10

Excellent

10 Jan 2026

Lawrence

It was a hotel that was comfortable and served its purpose

Family

10/10

Exceptional

07 Jan 2026

MARIA

The overall stay was amazing. Friendly staff, good food, cozy rooms, the pool and gym. Everything.

I definitely would want to come back the next time I visit.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Maryam

Clean and cozy

4/10

Poor

05 Jan 2026

Manu

I had an issue during check-in, as I was initially given a room that was already occupied. After this was brought to attention, the receptionist’s attitude was not very pleasant, which made the situation uncomfortable. Check-out, however, went smoothly.

There were mops and brooms placed next to the receptionist desk in the guest standing area, which did not look appropriate. The floor carpets in the common areas also appeared dirty.

The room itself was acceptable, but overall the property did not match the way it was presented in the pictures online.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Kelly

We had a wonderful time

8/10

Excellent

02 Jan 2026

Juan

Nice staff

6/10

Pleasant

01 Jan 2026

danielle

Have breakfast as there was none

10/10

Exceptional

30 Dec 2025

yogita

Room was clean

10/10

Exceptional

29 Dec 2025

Sherry

Our king room was very spacious with a sofa bed. Bathroom is spacious as well. Very clean and comfortable. The staff was very friendly and accommodating. The Lounge had great specials and the salt and pepper wings were amazing. Great bartender as well.

Leisure Partner

6/10

Pleasant

29 Dec 2025

Alexis

Food was good. Hotel is way over priced for what it is. The pool was dirty. There was basic cable which was dissapointing. You should have a smart tv. No breakfast included, for the price it should be.

Leisure Family

10/10

Exceptional

22 Dec 2025

Jennifer

We had an amazing time at Prestige and would definitely stay again. Pool was nice and warm and area was clean. Room was clean and very spacious. Ample parking, and so close to everything. Nicely renovated and quiet with comfortable beds. Staff were exceptional and accomodating.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Kevin

Excellent service, comfortable and spacious room and extremely welcoming and pet friendly. Highly recommend

Leisure Pet

10/10

Exceptional

19 Dec 2025

Autumn

Front desk was so enthusiastic and made me feel more than just a number in the system

Leisure Partner

10/10

Exceptional

14 Dec 2025

Jessica

Great place

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2025

Joel

Everything was great. Only complaint was the slow wifi.

10/10

Exceptional

26 Nov 2025

Dorothy

Yes very courteous everyone was friendly

Leisure Family

8/10

Excellent

23 Nov 2025

Dawn

Rooms were nice
Great food in the restaurant
Big Horn sheep outside the window was great

Only downside was room was not very sound proofed

Leisure Partner

10/10

Exceptional

19 Nov 2025

Garry

very nice---

10/10

Exceptional

16 Nov 2025

Kevin

Room was clean, shower pressure was great. Restaurant had great meals for dinner and breakfast!

Leisure Partner

10/10

Exceptional

16 Nov 2025

Jeff

Room were clean and ready for sleep

10/10

Exceptional

14 Nov 2025

Dave

Everything and everyone

Leisure Partner

10/10

Exceptional

14 Nov 2025

Sara

Clean room

Leisure Family

4/10

Poor

11 Nov 2025

Kevyn

housekeeping staff did not seem well-trained or show professionalism in carrying out their tasks

Leisure Partner

10/10

Exceptional

11 Nov 2025

Ying

good

10/10

Exceptional

09 Nov 2025

Eva

Hot tub was nice and toasty, but the jets didn’t work other then that a wonderful experience

Leisure Family

10/10

Exceptional

09 Nov 2025

Nicole

Clean room. Friendly staff.

10/10

Exceptional

04 Nov 2025

Stephanie

Clean

8/10

Excellent

31 Oct 2025

James

Friendly staff, clean rooms, great pool and hot tub

Friends_and_family Family

8/10

Excellent

29 Oct 2025

Dean

Friendly Staff, Good location

Leisure Family

10/10

Exceptional

27 Oct 2025

Trudy

It was clean and staff helpful for directions.

Leisure Partner

8/10

Excellent

24 Oct 2025

Kat

Lovely calm environment. Exceptional breakfast!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Yolanda

This hotel had every convenience - even a spa. The check-in was fast and since the building is very long, there were multiple points of entry/exits provided, which is very appreciated when travelling with a dog. The room was so clean and the bed was the most comfortable bed I have ever slept in. The sheets were so crisp! And I never use that term to describe sheets lol. The pillows were soft, yet supportive. Again, I was really impressed with how clean everything was. The building is very well maintained and it is very clear they care about ensuring comfort and convenience for their clients. The restaurant was very good and the prices were not exorbitant as they tend to be in tourist destinations. The servers were genuinely friendly and you could tell the kitchen put a lot of love and care in preparing the food. There was a hockey convention staying while we were there and we heard nothing. The privacy and lack of any noise was very impressive. After staying the previous weekend at a different hotel in Edmonton, that had paper thin walls, and rowdy patrons at all hours, we really appreciated the quiet. We love Radium Springs and will only be booking with Prestige from now on.

Leisure Pet

10/10

Exceptional

15 Oct 2025

Lu

Everything is good

Leisure Family

10/10

Exceptional

13 Oct 2025

M M A

Nice clean hotel. Great gym

Stayed here to visit the hot springs nearby. It’s a really nice hotel with comfortable clean rooms and welcoming staff. Surprisingly good gym too. Mattress was a bit soft but other than that, a great stay.

Self

8/10

Excellent

13 Oct 2025

Phil

Great indoor hot tub- warmer than Radium Hot Springs pool. No complimentary breakfast- but cafe on-site. Heater controls didn’t work

Leisure

8/10

Excellent

11 Oct 2025

Natalia

Excellent breakfast

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jie Fang

Great hotel

10/10

Exceptional

08 Oct 2025

Diana

Clean comfortable walking distance from shopping restaurants
Swimming pool hot tub
Small drive to Radium hot springs
Restaurant on premises 👊♥️

Partner

10/10

Exceptional

08 Oct 2025

Carl

Great place for a night , good propery great location

Partner

10/10

Exceptional

08 Oct 2025

Ried

Overall nice place, two down sides we experienced were 1) the room want restocked for body wash but the front desk staff fixed that right away 2) AC unit was randomly very loud during the night. Other than that it was a great stay!

Leisure Family

8/10

Excellent

06 Oct 2025

Steven

Room and hotel was kept well, incredibly clean. Lots of restaurants with good variety nearby, shops were in low count but Invermere and Windermere were close by.

Partner

10/10

Exceptional

06 Oct 2025

John

Room was nice. Pool was nice. Mural on wall awesome. Gym for hotel was good

Leisure Family

10/10

Exceptional

06 Oct 2025

Steven

Another fantastic stay! Thank you!!!

This is the second time we have stayed at the Prestige in Radium, we absolutely love it there. The front desk is always so welcoming and ready to help you with any questions or problems you may need. Cleaning staff are always on top of everything and always have a smile on their face. Rooms are always comfortable and clean, the in house restaurant serves a mean breakfast check it out. We love Radium and are very thankful for the Prestige for always giving us a wonderful stay.

Partner

10/10

Exceptional

05 Oct 2025

ronald

Pleasant and professional staff. Hotel and room were clean and inviting.

Leisure Family

8/10

Excellent

30 Sep 2025

Sabera

Nice place to stay, quiet, rooms are nice.

10/10

Exceptional

28 Sep 2025

Bruce

Great location, clean amazing staff. Highly recommend!

Leisure

10/10

Exceptional

28 Sep 2025

Nadir

Very clean,staff were amazing really nice stores around the hotel

Leisure Friends

10/10

Exceptional

27 Sep 2025

Gordon

Our front desk clerk Marlis was kind enough to arrange an early check in to accommodate our schedule. She made our stay wonderful. It was our first ever visit to a Prestige Hotel.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Rachel

Mural in the pool area was awesome.

10/10

Exceptional

23 Sep 2025

Lani

very well stay😊

Leisure Family

10/10

Exceptional

23 Sep 2025

Harvey

Clean rooms and hotel. Friendly staff. Really good food at the restaurant

Leisure Partner

8/10

Excellent

23 Sep 2025

Susan

Spacious room, comfortable bed. Pullout couch unusable due to springs so my son and I just shared the king bed

10/10

Exceptional

23 Sep 2025

Lori

The hotel was lovely. We booked a pet friendly room. When checking in, we were given a small bag with dog treats and poop bags.

Our room was clean and we enjoyed having a kitchenette to reduce food costs. We highly recommend this hotel.

Leisure Partner

8/10

Excellent

21 Sep 2025

Jillian

Comfy bed and pillows. Walking distance to many shops. Restaurant on site.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Taralee

Great place to stay!

Leisure Partner

10/10

Exceptional

20 Sep 2025

Courtney

Friendly staff, clean and comfortable rooms and beautiful views

10/10

Exceptional

20 Sep 2025

Scott

Restaurant could use improvement. Quality of the food was poor.

10/10

Exceptional

18 Sep 2025

Rita

Clean room

Leisure Partner

10/10

Exceptional

18 Sep 2025

Sean

The ac unit was very noisy . Other then that everything was great

Leisure Partner

10/10

Exceptional

16 Sep 2025

Rebecca

Room was spacious, quiet and clean. Was a great stay to end our vacation!

Leisure Family

8/10

Excellent

16 Sep 2025

Angela

Clean friendly staff.

Business Self

10/10

Exceptional

15 Sep 2025

Anoop

Well maintained property. Conveniently located.

Leisure Pet

10/10

Exceptional

10 Sep 2025

Wilma and Bert

Excellent all around.

Leisure Partner

2/10

Poor

10 Sep 2025

Joshua

Left disappointed and tired

We were really looking forward to our stay at this hotel, but unfortunately, we left feeling tired and disappointed. Our room was located directly opposite the lift and the ice machine—arguably the worst spot in the building. While we understand that staff can't control guest behavior, the constant noise from people coming and going, plus frequent foot traffic in the corridor, made it nearly impossible to relax.
To make matters worse, the ice machine runs continuously and is incredibly loud. Between that and the lift noise, getting a decent night's sleep was out of the question. We asked to be moved to a quieter room, but were flatly told \"no\" with no explanation or effort to help resolve the issue.
On top of all that, our room didn’t even have a remote control for the TV.
Overall, this was not the restful, enjoyable experience we had hoped for. If you value peace, sleep, or basic amenities, I would strongly suggest requesting a room far from the lift and ice machine—or considering other accommodations altogether.

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Dennis

Needed to rotate mattress on bed. Otherwise, all good.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Loredana

Liked the clean room and friendly staff

Leisure Partner

10/10

Exceptional

06 Sep 2025

Heather

The staff were amazing, friendly, helpful, excellent at what the do! Smiles, courteous, just great! They ensured our Family reunion was a complete success!

Leisure Partner

10/10

Exceptional

06 Sep 2025

Ron

Have stayed at this property on numerous occasions and rarely have been disappointed. The property is quiet, the rooms are clean and comfortable and the air conditioning works great.

Leisure Partner

8/10

Excellent

06 Sep 2025

Jean

Enjoyed our stay

8/10

Excellent

01 Sep 2025

Erin

Overall, good experience. Convenient parking amd easily accessible to everything nearby with plenty of ammenities accessible. Only downside was that halls were loud throughout the night - rooms not fully sound proofed.

Leisure Partner

10/10

Exceptional

31 Aug 2025

kaaron

Easy check in/out. Rooms very comfortable and clean. Within walking distance of cafes and restaurants

Leisure

10/10

Exceptional

29 Aug 2025

Ric

Staff suggested taking Bicycles into room and we did, which helped us breathe easy while at the hotsprings.

Leisure Family

8/10

Excellent

28 Aug 2025

Joan

Nice hotel which serves good breakfast and dinner. Only negative is that even though you turn off the air conditioning it still carries on and makes a noise!!

Partner

6/10

Pleasant

28 Aug 2025

Emily

Pricey for what it is.

Leisure Family_with_children

8/10

Excellent

28 Aug 2025

Kent

Love the Facilities available with the Pool and Hot Tub to relax in. The Restaurants and Food/Service was great.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Betty-Ann

Everything was awesome!

Leisure Partner

8/10

Excellent

27 Aug 2025

Monique

The hot tub was so amazing after being stuck in a vehicle all day. It was so nice to sit in a hot tub that was actually hot and had decent jets! The staff were so accommodating and welcoming. Even had treats for my dog! Highly recommend if anyone is ever in the Radium Hot Springs area.

Leisure Pet

10/10

Exceptional

25 Aug 2025

cc

Very clean and comfortable for your stay.

Family

6/10

Pleasant

25 Aug 2025

Lisa

The property is not exactly how it’s advertised. It’s quite dark, slightly dated. Pool area is unappealing and dingy.
Staff were pleasant, rooms were clean, great location.
Had a hiccup or two at check in and they sent us to a dirty room. Room was not ready until 430 even though we arrived at 130pm. (To be fair, it does state that check in is 4pm)
Radium Brewery and White Horn Cafe are close by and would recommend both.
Was fine price for value but probably would not stay there again.

10/10

Exceptional

24 Aug 2025

Joel Christophe

Clean, friendly service, very quiet rooms, variety of options for food

Leisure Family

10/10

Exceptional

24 Aug 2025

James

Quiet and a beautiful view.

10/10