Name: Bel Marina Hoi An Resort
Address: Cam Pho ward, 127, Hoi An, 560000, VN

10/10

Exceptional

31 Jul 2026

Michael

From the moment that Ly welcomed us in the foyer, she made sure our stay was fantastic. Our room (a 2 bedroom villa) was beautiful with everything we needed. We booked a few tours through the hotel. And for when we organised our own activities Ly was always there to offer advice too. Can’t wait to go back.

10/10

Exceptional

31 Jul 2026

Helen

Our stay at Bel Marina was wonderful. All the staff were friendly and extremely helpful. Scarlett at the front desk couldn’t have helped more , she made my birthday very special with cake and special treats in room. Pool was a great size-swim up bar was perfect, great cocktails. We loved the Villa unit..spacious, comfortable, good bed and pillows plus full size fridge . Excellent location for exploring ancient town. Thank you to everyone there

10/10

Exceptional

29 Jul 2026

Jacquelyn

Amazing resort

10/10

Exceptional

07 Jul 2026

Joanne

A perfect place to stay for a family of any ages. We are a family of 5 with three boys aged 21 and 19. We spent so much time in the large pool, drinking cocktails from the pool bar. The rooftop pool was great too. A very quick walk to the nigh market and old town. The staff were lovely and it felt very safe.

10/10

Exceptional

07 Jul 2026

Jennifer

Amazing 5 star hotel. Great amenities, nice staff. Clean hotel with great breakfast

Friends

10/10

Exceptional

03 Jul 2026

Mike

Everything was pretty acceptable except for the coffee

10/10

Exceptional

02 Jul 2026

Malcom

Great position close to the town. Staff great with excellent massages on site. Scarlett in guest relations exceptional service. We will be back

Partner

10/10

Exceptional

30 Jun 2026

Nicholas

We absolutely loved Bel Marina. It was a great location and everything down to the breakfast was amazing. We would definitely stay there again. Highly recommend

Partner

10/10

Exceptional

29 Jun 2026

Jayne

Stayed here in June for 9 nights. The location to the old town is so convenient.
Our room was spacious and immaculately clean, along with a big bathroom, rainfall shower, along with a bathtub. We had a big balcony overlooking the pool, with a river view also. The pool is lovely and so relaxed, divided into three sections, children/adult and lots of space to swim.
Scarlett on guest relations was a standout member of staff. Vodka (nickname) and hat were lovely members of staff too.
Would return If I go to Hoian again.

Family

8/10

Excellent

29 Jun 2026

pippa

Great location and good size pool. Clean and staff are lovely. Could do with more sun loungers and more in the shade. Rooms are nice but only one sink in the bathroom and just the one bathroom mirror. Had lunch there once and was really underwhelmed so ended up ordering grab food which was much better.

Family

10/10

Exceptional

26 Jun 2026

renee

This was an excellent stay, rooms were very clean, beds comfortable, newer air conditioners, staff were all so friendly and accommodating, food was great at restaurants, close to all amenities, pools are clean, would definitely stay again

Friends

10/10

Exceptional

24 Jun 2026

Carissa

We loved our stay at the Bel Marina. All the staff were so lovely and friendly. We had a small issue with our AC not cooling when we first checked in so called reception to get it sorted fixed. We went out for an hour and when we returned it was working fine. They called the following day to check it was ok and were very apologetic. They apologized again when we checked out. They seem to really appreciated customer feedback as they had a customer survey we were asked to fill out at breakfast. Breakfast was delicious with plenty of options for everyone. We loved both the poo; areas. We swam at the main pool near the entrance mostly as there were more pool lounges. Staff did there best to find you somewhere to sit and would move the pool lounges into the shade on the grass if you liked. Had some great free craft to do. Our daughter painted a traditional hat and made a fish out of banana leaves. Location was great, only 5 min walk to the night markets and lots of great local restaurants. Would definitely go back again

Family_with_children

10/10

Exceptional

20 Jun 2026

Perry

Good location - 5 mins walk from the waterfront bars and main touristy bits.
Hotel is a little dated but spotlessly clean.
Pool and pool bar
Best thing was the service levels - staff couldn't do enough for you.

10/10

Exceptional

19 Jun 2026

Mandy

Spent 2 weeks at this amazing hotel. Had premier deluxe river view room and the morning view was stunning. The grounds overlooking the river are amazing to just sit and watch the boats go by. Staff are so friendly and helpful and everywhere was immaculate. Good selection of breakfast buffet. Once a week a bbq dinner was held by the river with an amazing spread of food. Only 5-10 mins walk to the stunning old town so a perfect location. Staff are very quick to respond to any issues that arise. We left the hotel with the staff standing outside waving us off. Thank you so much Bel Marina. We leave feeling relaxed ( especially from the fab spa as well ). Highly recommend this hotel without any hesitation. Hired a motorbike and travelled hai van pass. Recommend the nearby rice field cafes called Chilax and le locast. Do not leave without seeing the nearby Hoi a memories show !Simon & Mandy

Partner

10/10

Exceptional

18 Jun 2026

Nigel

This is the best hotel in Hoi An. Have stayed here twice before and it keeps getting better. The bedrooms are magnificent with two outstanding pools with the roof pool being our favourite. Minutes away from town with all its great leather shops, bars and restaurants. Great selection for breakfast and wonderful staff to help you. The concierge’s at the front are so helpful, please tip generously as they will take great care of you while you stay. Check in and out was seamless. Amazing staff. Will definitely be back next year.

Partner

10/10

Exceptional

02 Jun 2026

Michael

Walking distance to everything. Super clean and friendly. Hien was extremely kind and took time from his day to greet every time. Thank you!

10/10

Exceptional

02 Jun 2026

Nicholas Llewellyn

Staff try very hard. Location is excellent for Hoi An.

Family_with_children

10/10

Exceptional

31 May 2026

Vanessa

Beautiful property and great staff! Perfect location!

Partner

10/10

Exceptional

30 May 2026

Michael

The pool is HOT. Almost hot-tub like.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Kelly

We wanted a nice relaxing resort style end to our Vietnam holiday & Bel Marina exceeded our expectations. The room was spacious & clean, black out curtains and sound proofed. Breakfast unreal. The swim up pool bar was fun & the staff super attentive and helpful. Location wise is unreal, close enough to walk to Old Town & far enough away to not hear the noise. Would 10/10 recommend and will hopefully come back again, loved our stay

Partner

10/10

Exceptional

24 May 2026

Smaranda

Beautiful resort style property in a quiet location, 10 minutes walk to the river and old town. Very good choice of breakfast, beautiful facilities with rooftop bar and pool as well as main pool overlooking the river. Amazing and helpful staff.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Michelle

Very beautiful hotel. Staff are lovely. Location excellent.

Partner

10/10

Exceptional

17 May 2026

Sydney

We had a great stay! Kim, the manager, was incredibly helpful with planning a day trip for us, as well as airport transfer. The hotel was clean and comfortable. We would definitely stay here again next time we are in Hoi An!

Family

10/10

Exceptional

13 May 2026

Kenneth

Amazing rooftop pool. Also quite cool with a nice breeze if it’s too hot down at the main pool.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Maurica

Amazing hotel would stay again and again and again

Partner

10/10

Exceptional

12 May 2026

Rodney

Second time staying at Bel Marina. The staff are still fantastic and the rooms were comfortable, clean and spacious. Great location to cafes and bars. It is showing its age and may need some maintenance which won't stop you for having fun.

Friends

6/10

Pleasant

11 May 2026

Patrice

The rooms were great, breakfast could be improved, the hot food was stone cold and very oily. The fruit was hit and miss and the vegetarian options need improving.

The staff were the highlight, they were amazing and bent over backwards to help.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Simon

Check in was easy and efficient. Hotel has a shuttle service from Dene airport for approximately 380,000 dong. Our room was very spacious. Humanities were good with a fridge and kettle in the room. The mattresses were quite firm but comfortable. Breakfast head a wide selection to suit all tastes. The pools are very nice and quite warm. Swim up bar was staffed regularly and had an excellent selection of cocktails. It's an easy walk into Hoi An Central from the hotel or shuttle and taxi services are extremely easy to arrange. I would definitely stay here again.

Partner

10/10

Exceptional

10 May 2026

Melanie

Fabulous resort, great staff, 3 pools, 2 restaurants, great day spa. Gym air con good, very small though. Nothing to fault would come back in a heart beat. Great location a little away from hustle and bustle, like 3 min walk.

Friends

10/10

Exceptional

04 May 2026

Andrew

Absolutely loved our stay here. Beautiful room, great location. The staff were amazing. Everyone from the lobby to the restaurants to the pool staff. We will stay here again on our next trip to Hoi An!

Partner

10/10

Exceptional

04 May 2026

Namwoo

Overall, everything was satisfactory.

Friends_and_family Family

10/10

Exceptional

01 May 2026

AVIV

Excellent

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Meena

Room was beautiful but smelled musty. Was sold out so couldn’t change rooms. They gave us a dehumidifier in the room- which helped a little.

10/10

Exceptional

28 Apr 2026

Randeep

Amazing place, Zenny was especially excellent!

Partner

10/10

Exceptional

25 Apr 2026

Nguyet

I had a wonderful stayed at this hotel, walking distance, safe, fun , easy to access around the areas.

Partner

10/10

Exceptional

20 Apr 2026

Judith

Great hotel!

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Barry

Stayed two nights. Nice room, good breakfast, attentive staff. Highly recommended

Partner

10/10

Exceptional

17 Apr 2026

Natalie

Room and amenities were clean, staff was very nice and helpful. Breakfast was amazing!

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Kylie

I seriously could not fault this hotel, it is luxury without the price tag. The staff are lovely and helpful. The amenities are fantastic - the rooms are luxurious, the pool is huge, dining areas great and the buffet breakfast is delicious. Location is great, a short stroll (less than 10 minutes) to ancient town. Will definitely stay here again when we return to Hoi An!

Partner

10/10

Exceptional

12 Apr 2026

Jace

AC worked well

Partner

4/10

Poor

11 Apr 2026

Ruben

We stayed at Bel Marina Hoi An Resort and while there are some strong positives, there are also a few important concerns to be aware of.

On the positive side, housekeeping was excellent—rooms were kept very clean and well maintained. The staff throughout the hotel were attentive, friendly, and always willing to help, which made a noticeable difference. The bathroom was spacious and comfortable, and the spa was very good and reasonably priced. Food from the pool and room service was acceptable, though not particularly memorable.

However, there are several downsides. Breakfast was disappointing, with very oily options and limited healthy choices. Even basic items like Vietnamese coffee had to be specially requested without sugar, which was surprising.

The room design is also problematic. The bed is placed high on a platform with a relatively low mattress, making it awkward to get in and out. The pool area has similar design issues—the edges are sloped and extremely slippery, and the stairs are short and also very slippery. This felt quite dangerous, and despite being careful and holding on, I actually hurt myself twice.

The biggest issue, however, is the noise. There is very poor sound insulation, with constant beeping from the street and noise from the pool area continuing until around 10pm. As a result, getting a good night’s sleep was difficult.

Overall, between the noise, average-to-low food quality, and facilities that increase the risk of injury, this is unfortunatel

Partner

8/10

Excellent

11 Apr 2026

Belinda

We enjoyed our time at Bel Marina

10/10

Exceptional

10 Apr 2026

Debra

Lovely clean room, very large comfy bed. Breakfast very good. Pool area lovely. Staff very friendly & helpful. Fantastic location

Partner

10/10

Exceptional

09 Apr 2026

Joanne

Really nice hotel. Great location. City on one side and river on the other. The pool is amazing!!!

Partner

10/10

Exceptional

06 Apr 2026

Brett

Friendly staff and prime location

10/10

Exceptional

03 Apr 2026

Roy

The most fantastic staff ever! Always smiling and friendly. Always willing to help. Hotel is close enough to the action but far enough away to be peaceful and tranquil. Room was large and well appointed.

Partner

8/10

Excellent

03 Apr 2026

Khalid

.

Partner

10/10

Exceptional

30 Mar 2026

Cassandra

Yes

Partner

8/10

Excellent

26 Mar 2026

Vince

I had a wonderful stay at this hotel. The staff were consistently warm and attentive, the food was excellent, and the gym was well equipped. The grounds were beautifully maintained, and both the pool and pool bar created a relaxing atmosphere. From check‑in to check‑out, the service was seamless.

The spa was another highlight—lovely facilities and very reasonably priced massage treatments. The hotel itself was quiet, comfortable, and conveniently located within walking distance of many attractions. My room was beautifully presented, and overall, I found the pricing throughout the hotel to be fair and reasonable.

The only area I feel could be improved is the service at the pool bar. It would be helpful if staff occasionally walked around to check whether guests relaxing by the pool would like to place an order, as this would enhance the experience for those not in the water.

Despite this small suggestion, I thoroughly enjoyed my stay and would happily return

Family

8/10

Excellent

21 Mar 2026

Paul

Friendly and helpful staff. Big rooms with a great view from the balcony in our river view room. Excellent location for the many bars and restaurants in the old town and on the island.

Partner

10/10

Exceptional

19 Mar 2026

Mongthanh

Just an amazing hotel by the river, breakfast was great, staff amazing and they even have bikes to hire for free!

10/10

Exceptional

18 Mar 2026

Mark

This hotel is first class, very clean and neat

Partner

10/10

Exceptional

17 Mar 2026

khoi

Location is great! Wlking distance to night market. Staff very helpful, great attitude.

Family

10/10

Exceptional

16 Mar 2026

Alyssa Trevallyn

Staff are so accommodating and friendly. Rooms are clean and huge! The location is very convenient and the hotel is extremely well maintained.

Friends

10/10

Exceptional

16 Mar 2026

Frances

Great hotel . Lovely pool and gounds as well as restaurants. Wonderful staff .
Definitely recommended.

Partner

6/10

Pleasant

16 Mar 2026

Nigel

Room was spacious and well appointed. Staff friendly and helpful. There was a lot of rain and it seemed to have affected the WiFi which didn’t always work.

Partner

10/10

Exceptional

16 Mar 2026

Sean

Great location, facilities, and services!

10/10

Exceptional

06 Mar 2026

Shevaun

Amazing hotel in great location.
Super clean throughout the hotel.
Beds super comfy and bath tub in the room made it super romantic.
Staff were very professional and friendly. Always there to help. Some had such great English they even had abit of banter!
WiFi super fast and tv allowed you to watch Netflix if you log into your own account.
Breakfast was great with the best baked beans outside of the uk. Omelettes were great too!
Highly recommend this hotel and would stay in it again!

10/10

Exceptional

06 Mar 2026

Khue

Huge and clean room and courtesy staff

Partner

10/10

Exceptional

04 Mar 2026

Berangely

Wonderful! So happy we chose to stay here. Far from the ruckus but close enough to everything! Pool here is fantastic. Massages are also great. Across you can do laundry which was convenient! Highly recommend. We had river view suite and it was spectacular.

Friends

10/10

Exceptional

22 Feb 2026

Oliver

Fantastic hotel.

10/10

Exceptional

22 Feb 2026

Oliver

Fantastic location and room

10/10

Exceptional

21 Feb 2026

Judith

Lovely stay. Thank you

Self

10/10

Exceptional

16 Feb 2026

Cyril Marc Jacques

Great stay! Great staff. Great amenities!

10/10

Exceptional

10 Feb 2026

JANE

All the staff were so lovely.

The location was perfect, and the pools and the hotel and our room was just fabulous.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Lisa

Great staff, spotless hotel, nice room, good breakfast, but the staff made it a great experience!

10/10

Exceptional

06 Feb 2026

Michael

Bel Marina is a lovely hotel with brilliant staff, good rooms and a beautiful pool. It is within easy walking distance of the old town of Hoi An and all its restaurants and attractions.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Thuy

Very nice hotel and friendly staff.

10/10

Exceptional

18 Jan 2026

Aidan

If you can, stay here. Amazing rooms, set on the beautiful river. So much space and the staff are so attentive. We loved it here.

Partner

10/10

Exceptional

18 Jan 2026

Steven

The receptionist was outstanding. Very hospitable and helpful with things to do, places to go. Always calm.
Room was very clean with a nice view over the pool to the River.
Breakfast was very good as well

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Brent

Staff in Reception

Partner

10/10

Exceptional

14 Jan 2026

Jordan

Overall good stay would book this hotel again.
Great location

Leisure Family

10/10

Exceptional

10 Jan 2026

Haidar-Ali

Receptionists were super helpful, very clean room and it was massive

Leisure Partner

8/10

Excellent

08 Jan 2026

Wooi Hoong

Breakfast was quite good. Decent selection.
They have a noodle corner and omelette station.

My main gripe with this place is their annoying shower heads.
It's seriously annoying trying to figure out which way the knobs turn to try and get the temperature right. Then you have to play around with it further to get the overhead shower or not.

The room was fine, quite large.

As for the VIP benefits, ...I'm not too sure about it being worthwhile. I dined at the restaurant and they charged me for the bottled water... The same water that is COMPLIMENTARY in the room. Then they add all these additional costs on top of your meal...to be honest the 20% VIP benefit didn't seem like much. The food was kinda average too. Breakfast was way better.

The location itself wasn't too bad as it's within walking distance to the night markets and all the local hotspots.

Another annoying thing was that I was in the premier building, but still had to walk in through the main building. They should open up the separate access from the side for those in the other building.

And lastly, the security I thought, was a bit lacking.
You don't need a swipe to go up the elevator. Anyone could have gone up.

Leisure Partner

8/10

Excellent

06 Jan 2026

lance

Staff and room was very nice, issue was construction by the room we had, very noisy. Asked to switch rooms and they said they were full.

10/10

Exceptional

03 Jan 2026

Marinda

Beautiful hotel and excellent service. We were upgraded to a bigger room that comes with a nice bath tub.

Leisure Family

10/10

Exceptional

27 Dec 2025

Ruby

Room was spacious and clean. Staff were all polite. Perfect location.

Friends_and_family Family

2/10

Poor

25 Dec 2025

Yuan Kang

Friendly staff. But the rooms are very outdated, we’ve also had a fly I fed

8/10

Excellent

24 Dec 2025

Ties

Room was very clean and updated, ameneties were great

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Eugene Oliver

A beautiful well kept hotel with amazing staff who cared for every need. The deep bath was amazing for soaking out the rush of travel. Stayed a full week and got to know the staff and areas around like coffee shop in alley next door(amazing) and awesome massages across the road.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Anne

A great place to stay in Hoi An, great location (a few minutes walk to the Hoi An night market with plently of shopping and restaurants), great amenities (pools, yes plural, two pools, and a good gym), and excellent staff. Definitely a resort feel and vibe with the tiled floors in the room and blue and orange theme, open aired walkways to the room and various areas in the hotel, and palm trees right by the pool. A 5 out of 5, i would recommend!

10/10

Exceptional

18 Dec 2025

Arnaud

Excellent location. Staff were amazing and very helpful and honestly care about making sure you enjoy your stay....i know this is what customer service is about and should be but most places have drop the balls. Well done everyone at Bel Marina

10/10

Exceptional

18 Dec 2025

Scott

Room was very clean, and staff members were friendly throughout our stay. They also greeted us with welcome tea and treats upon arrival. Daily buffet breakfast had plenty of fresh options. Highly recommend this hotel!

Partner

10/10

Exceptional

16 Dec 2025

Shameema

Room was spacious, breakfast had lots of choices and service was outstanding

Leisure Friends

10/10

Exceptional

22 Nov 2025

Ellenore

We loved our stay at Bel Marina. The room was absolutely beautiful and very clean and modern. The grounds of the resort we stunning and right on the river. The food and staff were also amazing - the staff really went above and beyond.

Partner

10/10

Exceptional

19 Nov 2025

Richard

Wow what can I say. Stayed in this beautiful hotel and then the flood came. Huge shout out to Kim in the staff for helping us to change our plans at very short notice. We hope everyone is safe and we really hope to be back another time to complete our trip.

10/10

Exceptional

13 Nov 2025

charmi

Excellent hospitality from each and every staff.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Beth

The hotel is stunning! The rooms were spacious and very clean, the pool areas were also pristine. We took advantage of the spa and also highly recommend the massages. You are a very short walk to the night market and Hoi An old town. Breakfast in the hotel was the best buffet breakfast I've experienced, huge amount of choice and everything was fresh and tasty. We wish we could have stayed longer!

Leisure Friends

10/10

Exceptional

31 Oct 2025

Corey

All of the staff was very friendly. The rooms are large, clean, and very comfortable. The area is very convenient to walk to shopping, food, and other points of interests. The breakfast is very nice. The swimming pool is so nice and it's lovely that the property is next to the river.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Loi

Everything about this Hotel was great. Only thing that was off was choosing the town view option. The view was just looking at the alley way in between the hotel buildings. If you want you the view to be the actual town, you probably have to specifically request for it when checking in.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Andrew

Hotel staff very friendly and helpful, in particular Alice on the front desk is wonderful. Air conditioning in room excellent as were the breakfasts. Everything kept very clean. Easy walking distance to markets and Ancient village. 15 min drive to a great beach. Thoroughly recommend

Leisure Partner

4/10

Poor

14 Oct 2025

Jessica

The manager was great she really made the effort to make us happy . The room was much better but very noisy and we had to climb a step to get into the bed which was hard.
The staff was great.
The area around the hotel very dirty.

Leisure Family

10/10

Exceptional

14 Oct 2025

Amelia

Nice property and staff. Breakfast variety was nice with great Pho broth. Looked like the photos and very clean

Leisure

10/10

Exceptional

16 Aug 2025

Claire

Fab hotel, fab location

Great location, a short walk away from the old town and night market. Lots of restaurants and coffee shops neaby. Scarlet on reception was really friendly and efficient at check in. Great pool, lots of sun loungers and a swim up bar. Fab pina colada

Self

10/10

Exceptional

28 Jul 2025

Trung

Great location in the old town!

Leisure Family

10/10

Exceptional

20 Jul 2025

Lesley

Uk

Fab hotel, very clean and good location for a stay in Hoi An

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Magdalena

We loved the intimacy of the resort and the incredible attentiveness of the staff. The location was also fantastic, being right on the river and walking distance into the old town. The spa was wonderful and the staff were very knowledgeable. We felt very safe and taken care of. We would definitely come back.

Leisure Partner

10/10

Exceptional

06 Jul 2025

James

Excellent service

Leisure Family

10/10

Exceptional

03 Jul 2025

Denyse

The staff were gorgeous, the location amazing and the hotel was lovely. We traved as a family of 13 and booked 5 rooms and we will definitely go back.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Maria

Our rooms are very clean. The grounds are beautiful and well kept. The staff is so nice and helpful. The breakfast offers so many choices of delicious foods from Vietnamese, Korean and American cuisines. I highly recommend staying at this resort.

Leisure Family