Name: RiverTown Hoi An Resort & Spa
Address: 47 Thoai Ngoc Hau Street, Hoi An Ward, Hoi An City, 510000, VN

10/10

Exceptional

01 Jul 2026

Merari

An exceptional, true 5-star resort in Hoi An. Every detail of this stay was seamless, clean, and highly professional.

Pros:
Excellent Amenities: The property features two pristine pools, a gym, a beautiful spa, and a fantastic restaurant with great prices for both traditional Vietnamese and Western dishes.

True Eco-Friendly Practices: Unlike many places, they strictly avoid single-use plastics and provide high-tech water dispensers with multiple temperature settings.

Generous Inclusions: The stay includes an outstanding, high-quality breakfast buffet and free bicycle rentals. They also provide a free shuttle to a beach club with complimentary lounge chairs.

Transit Flexibility: Their early check-in/late check-out amenities are top-tier. They provide dedicated restrooms and showers so you can enjoy the pool and stay fresh even after checking out.

Room & Views: My room was immaculate with a gorgeous dual view of the pool and the river. The bed was incredibly comfortable. (Note: The walls can be slightly thin if you have very loud neighbors, but the overall area is peaceful).

I highly recommend RiverTown for solo travelers looking to treat themselves, as well as families. I would return in a heartbeat!

Self

10/10

Exceptional

25 Jun 2026

Bhavin

Friendly and accommodating staff. Great options at breakfast buffet.

Family_with_children

10/10

Exceptional

24 Jun 2026

Karina

What a lovely hotel in a fantastic location in Hoi an old town, facilities were fabulous, staff were amazing and the pool was excellent. Would recommend this hotel as a beautiful hotel to stay that has a fabulous ambiance about it.❤️

Friends

10/10

Exceptional

19 Jun 2026

Kishenkumar

I had an excellent stay at RiverTown Hoi An Hotel & Spa. As a solo traveller, I found it very relaxing and comfortable.

The location is great—around a 5–10 minute walk to the night entertainment and restaurants, and from there you can easily access the lantern boats. If you can, try to get a room on the 8th floor as the views are amazing.

The hotel is clean and well looked after, with a couple of pools to choose from and a chilled poolside bar. The staff were all friendly and extremely helpful, especially when it came to recommending and booking attractions.

There’s also an onsite spa if you feel like treating yourself.

Overall, a fantastic place to stay and I would definitely recommend it.

Self

10/10

Exceptional

12 Jun 2026

Radu

Excellent hotel, very good vibes

10/10

Exceptional

31 May 2026

Amie

Nice spacious room and lovely breakfast. Staff all very accommodating. Able to have use of beach club which was a nice way to relax. Good lication

Partner

8/10

Excellent

14 May 2026

Erica

We loved our stay here! The staff was really friendly and helpful. We loved the pool and happy hour. They were under construction so a bit noisy, but had compliments to make up for it. Vietnam is under a lot of construction, so hard to avoid. The room felt a little hot, hard to get the AC to run properly. We loved the laundry service where they sent it to a local business for super cheap.

Partner

10/10

Exceptional

10 May 2026

Debra

Duyen at front desk immediately made us feel welcome. Beautiful room, tasty breakfast with lots of choices. We enjoyed the complimentary afternoon tea. Great location

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Gregory

We had an excellent stay at this hotel. Breakfast was delicious, the staff were exceptional and the location perfect. The spa, gym and pool were all lovely.

Partner

6/10

Pleasant

04 May 2026

James

First off, they sold the room we booked and gave us a room in the front of the hotel which is definitely not as nice as the rear of the hotel. They told me they were \"upgrading\" my room instead giving me the room that I booked facing the river. The front view is a drainage ditch not a river! This experience aggravated me so I agreed to take the lesser room the first night and move to a better room the next two nights. The staff here is very task oriented and not service oriented.

The location is not optimum and you have to walk a short distance though a trashy part of town to get to the tourist walking area. They don't offer a shuttle or buggy for this and they definitely should!

In both rooms the showers were a bit moldy and the rooms are not soundproof for TVs etc.

Other than those things the hotel is ok. I would look at other options for Hoi An but if you like this location it's an ok place to stay. If you want a good view make sure you request a room facing the big river at the rear of the hotel on a high floor!

Partner

8/10

Excellent

26 Apr 2026

James

Beds were comfortable and breakfast good selection.

10/10

Exceptional

15 Apr 2026

Amy

Breakfast was delicious and lots of variety.
Upgrade was very nice to receive and staff was helpful with recommendations f

8/10

Excellent

14 Apr 2026

george

Everything was great, except the hall were hot as the outside temperature. It was also weird that all the doors are open with air-conditioning on fans blowing the air around. It was comfortable, but it was weird to have everything open and then using energy to cool the place where the door is open. Don’t understand.I’m

10/10

Exceptional

12 Apr 2026

Zsolt

Nice and lush pool area, great breakfast, friendly staff. The room is spacious. What could be better is having A/C in the hallways and at the gym. The bed was really firm, like sleeping on wood. The staff did put a topper on, which made it a little more comfortable.

8/10

Excellent

05 Apr 2026

Robbie

Clean and tidy room a bit small though .

10/10

Exceptional

02 Apr 2026

Robert

Great location on the edge of the old town. Easy to walk everywhere we wanted to go or you can borrow the hotels bicycles. Rooms are a bit dated but clean, comfortable with all the amenities you need. The pool was perfect. Plenty of comfortable sunbeds and a lovey water temperature. The breakfast has lots of options and never too busy. We ate dinner twice out of 4 nights here because the menu and food is delicious. The Garden Soul restaurant is just beautiful. However it is the staff that truly make this hotel. Every single person is so lovely, friendly and helpful. A real credit to the hotel. Thank you for a lovely stay in Hoi An!

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Dan

Beautiful hotel. Excellent staff.

Family_with_children

10/10

Exceptional

21 Mar 2026

Jeff

The pool bar service was slow and low staffed.

10/10

Exceptional

20 Mar 2026

nicholas

Our favorite Hotel in Hoi an. I don't believe there is a better one for staff and service.

10/10

Exceptional

16 Mar 2026

Hieu

Room was clean and excellent. The staff were very friendly and helpful. The outdoor pool is perfect and very enjoyable. The only small issue was that the main door of room 801 was a little stuck.

Partner

10/10

Exceptional

14 Mar 2026

Marianne

This hotel was exceptional! The breakfast was excellent with lots of variety. The rooms were spacious and comfortable. The pools were super clean and wonderful. This hotel had a great location and the staff was lovely.

Partner

10/10

Exceptional

12 Mar 2026

Russell

This hotel is excellent. It is a short walk to the old towns with lots of shops and restaurants nearby. The gym is spacious with a good variety of equipment. The breakfast buffet is superb. The staff are friendly and the rooms are very spacious.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Cynthia

Our room on the 7th floor had a great view of the city from the big balcony. Beds were good (we like them firm) and the room was comfortable. The breakfast buffet was amazing as was the lovely pool area (2 of them). But the absolute shining stars of this hotel were the staff. We were treated so well by everyone, can’t say enough about them. The hotel was well situated close enough to walk to the old town but far enough away from the hustle and bustle. Definitely recommend!

Partner

10/10

Exceptional

07 Mar 2026

Lisa Gay

The property was located about a 10 min walk from the old town, so a little quieter. The room was a good size with balcony views. Two pools are available on site; one for adults only. Breakfast was excellent with a variety of Vietnamese & western choices. The staff were very friendly & efficient with any requests or tour bookings. Overall, an excellent stay

8/10

Excellent

06 Mar 2026

Rex

A nice hotel with friendly staff and beautiful grounds. Its getting a little dated and tired and could use a freshen up and face lift.

Partner

10/10

Exceptional

26 Feb 2026

Lauren

The staff is absolutely wonderful. Tram and Vien made my stay even better. They were so friendly and so helpful booking things. The hotel and room was clean and comfortable.

10/10

Exceptional

13 Feb 2026

Paul

The staff were really welcoming and willing to help with any enquiries. The hotel breakfast was excellent quality and we also ate dinner one evening which again was excellent.

Partner

10/10

Exceptional

12 Feb 2026

Gillian

Location was great, short walk to center but far enough away from traffic and loud music. Wonderful staff

Leisure Partner

8/10

Excellent

09 Feb 2026

Ninh

Staff were very gracious. Our room was clean.

Leisure Family

10/10

Exceptional

07 Feb 2026

Narelle

Fabulous location easy walking to old town and night markets. Great night time vibe around river restaurants nearby. Spacious clean room with balcony. Great buffet breakfast included. Staff so helpful and special thanks to Thi for organizing tickets & tours & transfers to airport. All charges to room Credit card with no fee.

Leisure Family

10/10

Exceptional

01 Feb 2026

Valerie

Great location, lovely rooms, friendly and helpful staff.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Jacqueline

Very close to the Old Town but very peaceful at the hotel. Great breakfast and super kind staff.

Partner

10/10

Exceptional

16 Jan 2026

Adrienne

The staff here were all friendly and helpful. We had a lovely room, number 801 which had a great view and was very quiet and spacious. Breakfast was plentiful and a had a great variety. The property has two pools, a family pool and an adult pool which I always appreciate. Free bikes were fun to use for exploring the area. Plenty of shopping and restaurants nearby and walk to Old Town was about 10 minutes. All in all a nice stay!

Partner

10/10

Exceptional

12 Jan 2026

Cheme

The staff service was EXCELLENCT. they were super sweet n helpful. Location was walking distance to everything. Breakfast buffet was good for the price. Would stay here again n recommend to family n friends.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Richard

Incredible staff who are so friendly and accommodating

Leisure Family

10/10

Exceptional

05 Jan 2026

Christianne

The staff were incredible and took care of us during the flooding

Leisure Partner

4/10

Poor

03 Jan 2026

Michael

Spa treatments were not good.

Leisure Family

8/10

Excellent

21 Dec 2025

Maria Isabel

Pool was great. Bfast was hearty and lots of variety. Staff were very helpful.

Friends_and_family Friends

8/10

Excellent

17 Dec 2025

Diane

Excellent staff (server Trang), cleanliness, and location (15-min walk to old town). Rooms were good but have seen better days (some worn bedding and towels); bathroom amenities were not (pink hand wash and hair conditioner that was like body lotion) and rain-shower needs descaling. Breakfast buffet was tasty and varied; dinner was bland (braised eggplant and banana blossom salad) but many other restaurants near by. The price reflected the value; a solid stay overall.

Partner

10/10

Exceptional

14 Dec 2025

Fred

Our stay at the RiverTown was wonderful. The location is good - close to everything yet very quiet. The staff went above and beyond in every way to be helpful. We would not hesitate to recommend this hotel.

Leisure Family

10/10

Exceptional

13 Dec 2025

Danny

Great breakfast buffer, close to the old town

Partner

10/10

Exceptional

12 Dec 2025

James

The staff is so engaging with the guests and very helpful with setting up activities. I almost felt like this is a hotel that I came back year after year the way I was treated. Very special quality. Great location, amazing breakfast buffet and extremely clean.

Leisure Self

10/10

Exceptional

11 Dec 2025

Antonio

Incredible service! Clean rooms and facilities. More important the people that work there are such friendly and accommodating people from the managers to the servers. Would highly recommend this resort to anyone!

Leisure Partner

10/10

Exceptional

29 Nov 2025

FIONA

The room was clean and well designed. The stay was very comfortable. Breakfast was good.

Leisure Family

10/10

Exceptional

17 Nov 2025

Kyung

It was a beautiful place and a place I visited with high expectations. However, it was a pity that I did not see the beautiful garden to visit after a heavy rain. It was a process of restoring flooded areas, but the staff were friendly and the best thing was breakfast. The room had the beauty of a peaceful old house. It was clean and the bathroom was in good condition. The location was great because everyone could walk around the old town.

Leisure Family

10/10

Exceptional

16 Nov 2025

Hossein

Clean

Partner

10/10

Exceptional

15 Nov 2025

Kim

Great location to markets. Friendly staff. Clean and very accommodating. Loved the RiverFront.

Friends_and_family Family

8/10

Excellent

21 Oct 2025

David

Overall, it was a good stay. Some of the feedback likely comes from the property showing a bit of age. The location offers a river view, though the water was muddy. The staff were all wonderful, and breakfast was decent. A nice, affordable budget friendly 5-star hotel.

Leisure Family

10/10

Exceptional

10 Oct 2025

Norman

Good location with easy walk to Old Town. Nice outdoor swimming pool and lovely gardens. Staff are very attentive and friendly.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Elizabeth

Our connecting rooms were super clean. The property has a beautiful garden and is just a short walk from Ancient Town. The pool was sparkling and lovely place to relax before or after exploring town. Breakfast buffet had every option imaginable.

Leisure Family

10/10

Exceptional

28 Sep 2025

Jason

Great staff, awesome buffet breakfast

Leisure Family

10/10

Exceptional

24 Sep 2025

Deborah

The hotel is absolutely beautiful and the staff is beyond helpful and friendly. We had an amazing time there. There is an adult pool separate from the kids pool so you can relax and enjoy. There is a shuttle that takes you to the beach and they have a partner bar there so you can get a free chair on the beach. The only thing I would pass on is their restaurant, while the breakfast is ok and they even make eggs any way you want fresh at the demand, we go the 5 course dinner as it was our honeymoon and it wasn’t great. There are so many amazing restaurants in town so definitely go there. Within a couple of minutes walk you are right in the middle of town with loads of bars, restaurants and even a night market. You can also board the lovely boats that take you around the river. Other than the food, the rest was perfect, the room was spacious, and if you want you have turn down service. The bathroom is great with plenty of amenities and the water pressure was heaven. We wished we had stayed a bit longer there, will definitely book back there if we go back to Hoi an.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Verified traveler

So glad we chose river town!

Lovely stay! Staff was so wonderful.

Partner

10/10

Exceptional

21 Aug 2025

Elvira

Great location. Beautiful resort. Two pools.
Restaurant breakfast provided many options.
Friendly and helpful staff.

Leisure Family

10/10

Exceptional

12 Aug 2025

Nina

Nice hotel and everything is great

Leisure Family

10/10

Exceptional

10 Aug 2025

Vincent

Charming, quiet property with great breakfast buffet (including for vegans, with items marked). Water provided through water cooler, which is better than plastic bottles, both for the environment, and as the weather is very hot and we needed to drink a lot of water. A bit out of the way from Hoi An old city, but still walkable.

Leisure Family

10/10

Exceptional

27 Jul 2025

Richard

I had spent a lot of time comparing properties with so many different options available but we were so pleased with this choice. The room was well appointed, the breakfast was outstanding and the staff were phenomenal. Tip- we ate at the outdoor section of the restaurant one night and had the most dreamy latern-lit space almost to ourselves. It is a short walk to the old town but we preferred to give distance to the hustle. We stayed 3 nights with no regrets!

Leisure Partner

10/10

Exceptional

08 Jun 2025

Dustin

What a wonderful place! The pool is amazing. The breakfast is one of the best on the trip with made to order coffees and eggs Benedict. The staff are incredibly helpful without over whelming you.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Kerrie

The staff here are amazing from the check in with Hung and the wonderful staff in the Sol restaurant. You are made so welcome. Tram and Mai on reception helped me with a vietjet air change of flight booking..so grateful to them. The pool area is lovely food in restaurant so good. All meals were amazing. Breakfast was one of the best plenty of Asian and Vietnamese cuisine as well as Western. Couldnt fault anything from pick up to drop off.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Chuong

Convenient location, free bike service, large and clean swimming pool, very friendly staff

Friends_and_family Family

10/10

Exceptional

13 May 2025

Deana

Great property within walking distance to Ancient Town! They have a great pool and even better, a free shuttle to A Bang beach where they have access to free beach loungers. Very friendly staff!

Leisure Partner

10/10

Exceptional

03 May 2025

Bianca

Nice pool, room was a good size, breakfast was the best we’ve had in all of Vietnam so far (those donuts were to die for), close enough to the market to walk, but far enough that the noise wasn’t disruptive. AC in the bedroom could have been stronger but it was still working and cooling the room.

Leisure Partner

10/10

Exceptional

01 May 2025

Elisabeth

Overall great stay in Hoi An! Huge pool which is perfect for before or after sight seeing! Plus a kids pool so the adults pool is quiet.

Lemongrass Spa is also lovely and very soothing for a massage. Property also has bikes and is a 10 min walk from the cute streets.

Staff are helpful and our room was upgraded. Also a selection jb Ññ

Leisure Partner

10/10

Exceptional

23 Apr 2025

Lara

Great stay

Had a great stay, the hotel staff were friendly and on top of things and really wanted to ensure we had a great time.

The hotel is about a 10 minute walk away from old town which is a good distance because it's more quiet, they also have free bicycle hire as well, although I would not recommend using the bikes at night as old town gets way too crowded to ride through.

Partner

10/10

Exceptional

21 Apr 2025

Noburo

We thoroughly enjoyed the breakfast with the generous array of food.

Leisure Family

10/10

Exceptional

15 Apr 2025

Cheryl

Amazing stay. Beautiful hotel, great location and wonderful staff!

10/10

Exceptional

13 Apr 2025

Thai

Great Customer Service! This was a lovely boutique hotel located not too far from old town. The breakfast was amazing and our kids really like the hotel. The hotel restaurant was a great place to get food and dinner as well, especially if you are tired and don't want to go back out to the town. We booked a two-room room connecting room but were upgraded to an two-bedroom suite. They had two pools, one for the adults and another for the kids. My only suggestion is that a fence or large tress shoud be put up because the kids' pools was facing a busy street and there was less privacy on that side. Otherwise though, we had a great time and all the staff were very friendly! Totally recommend!

Leisure Family

10/10

Exceptional

24 Mar 2025

Scott

Nice location and comfort.

This hotel is in a nice location. Easy to walk to old town and night market, but just far enough away to be very quiet and peaceful. Grounds and gardens around the hotel are very picturesque with lanterns hanging in trees. Breakfast was good, as usual with this class of hotel. The rooms were very quiet and comfortable. The hotel has invested in significant sound proofing that completely solved the problem older reviews mentioned about the motorbike bridge making noise. They basically enclosed the balconies with soundproof windows. You can open the windows and will be somewhat amazed at the clackety sound of the bridge as motorbikes go over it, but it all goes away when you close the windows. Kudos to the hotel for addressing this issue. They said eventually the government is going to close that bridge to motorbikes, and make it a bicycle and pedestrian only bridge.

We used the hotel to book our tours and drivers, and found them to be very competitive vs. booking on our own or using Grab.

Partner

10/10

Exceptional

18 Mar 2025

Shauna

The breakfast is amazing! The staff were very helpful in organising transport and activities. I would definitely stay here again.

Leisure Family

10/10

Exceptional

08 Mar 2025

Anthony

Beautiful hotel. Very convenient walking distance to night market. Friendly staff. Breakfast buffet was delicious

Leisure Family

10/10

Exceptional

04 Mar 2025

Bree

We had a wonderful stay at RiverTown Hoi An Resort & Spa! From the moment we arrived, the staff was incredibly friendly, professional, and attentive to every detail. Anything we needed, they provided with efficiency and a warm smile.

During our stay, my husband unfortunately fell ill, and the team went above and beyond to assist us. They not only recommended a reputable doctor but also called ahead to ensure the clinic was expecting us and arranged a taxi for our convenience. When we returned, the front desk kindly checked in on us and reassured us that they were available for anything we needed. Their genuine care and concern truly stood out.

The hotel itself is beautiful and in a prime location. I especially loved the pool area, as they have a dedicated space where children under 12 are not allowed, creating a peaceful and relaxing atmosphere. It was the perfect place to unwind.

While this is rated as a 5-star hotel, and the service, staff, and location certainly reflect that, I do feel that some areas of the hotel could use a bit of updating compared to other luxury properties we stayed at in Vietnam. That being said, the level of hospitality we experienced more than made up for it.

Overall, I truly appreciate the exceptional service from the entire team at RiverTown Hoi An. Their kindness and dedication made our stay memorable, and I would highly recommend this hotel to anyone visiting Hoi An!

Leisure Partner

10/10

Exceptional

04 Mar 2025

angela

Hotel location was great since we walked to night market everyday. The ground are beautiful. The staff was amazing with everything we needed.

Friends_and_family Family

10/10

Exceptional

26 Feb 2025

Heidi

The hotel and property were beautiful. The location was also wonderful. The staff all seemed to know our names all of the time! We had the chance to enjoy the spa which was also phenomenal. The breakfast was particularly amazing - there were options for absolutely every taste and all were delicious. I would stay again and will recommend to others!

6/10

Pleasant

22 Feb 2025

Verified traveler

Bathroom badly needs maintenance, will not return!

3 star experience, not 5 stars after coming from a 4 star hotel in Da Nang! The bathroom in the room is in desperate need of maintenance as the shower door doesn’t fully close and water leaks all over the bathroom floor. There was also mildew covering many of the shower tiles and silicone sealant in the shower stall, demonstrating obvious neglect for a hotel built in 2014. The bed was firm but okay and the pillows were nice. The room was quite noisy as you could hear other people in the rooms on either side and above.
The food choices were okay for breakfast but it did not meet expectations for a 5 star rating.
The gym was also in need of obvious maintenance as one of two ceiling fans and A/C units did not work.
The staff were kind and helpful but unfortunately that is not enough for me to consider returning to Rivertown during any future visits to Hoi An. It’s too bad because the location is great!

Partner

10/10

Exceptional

19 Feb 2025

Shakeel

Staff were welcoming, friendly and extremely helpful.
I would stay again

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Eduardo

Hard mattress

Leisure Family

10/10

Exceptional

09 Feb 2025

Marcos

Perfect stay and perfect service

Everything was just perfect. As soon as you arrive, they make you feel like home. Transportation, day trips, you call it, they manage all of it for you. Service was superb and the hotel restaurant was great too! 100% recommend it

Partner

10/10

Exceptional

05 Feb 2025

Tien

Excellent Customer service and good restaurant

10/10

Exceptional

22 Jan 2025

Allison

Staff was amazing

10/10

Exceptional

22 Jan 2025

Mazahir

Located towards the edge of the old town area the RiverTown Hoi An offers a peaceful location which is just 10 to 15 minutes walk from the main attractions. The room was a little dated in terms of furnishings but the beds were very comfortable and clean. The bathroom could use an upgrade, especially the shower where the seals were worn, causing the floor to become wet each time we showered. Staff were AMAZING. Everyone was genuinely engaged and took care of your needs. I was especially impressed by the breakfast buffet which was stunning. I am vegetarian and the hotel always asked me if I wanted anything else made to order, but the choice was so good this was not needed.

Leisure Partner

10/10

Exceptional

28 Dec 2024

Andy

Good service and extremely friendly staffs

Leisure Family

10/10

Exceptional

28 Dec 2024

Maarten

We recently enjoyed over a week-long stay at Rivertown. The staff was friendly, thoughtful, and helpful. The room was comfy, the buffet was delicious and the Spa - specifically the Swedish massage was very relaxing. It was a memorable stay for us.

Partner

10/10

Exceptional

18 Dec 2024

LUKE

Great a little off beaten path

10/10

Exceptional

15 Dec 2024

Warren

This is a really nice hotel on the river, staff were courteous and friendly.

Leisure Family

10/10

Exceptional

04 Dec 2024

Derek

Great hotel with wonderful staff. Location is perfect. Away from the hustle of the main strip so its a little quieter but close enough to walk. Breakfast buffet was fantastic. They also offer a shuttle to and from the beach which is amazing. The hotel is partnered with a restaurant that offers loungers that faces the beach and ocean which was fantastic. One of my favourite hotels from my trip.

Leisure Partner

8/10

Excellent

28 Nov 2024

Shahnaz

very kind staff - we really enjoyed our stay and will stay again. Thank You!

Leisure Friends

10/10

Exceptional

27 Nov 2024

Mark

Highly Recommend

Beautiful, very well located. Very professional

Partner

10/10

Exceptional

26 Nov 2024

Debra

Beautiful grounds, clean, friendly staff and walking distance to old Hoi An. Breakfast buffet was amazing

Leisure Partner

10/10

Exceptional

24 Nov 2024

Trang

Nice hotel

8/10

Excellent

23 Nov 2024

Amy

Good location, but noisy bridge outside.

10/10

Exceptional

18 Nov 2024

Ayla

We stayed here for 3 nights, and it was truly a 5 star experience. From the customer service of all the ladies at the front, to the meals at the Soul restaurant (waitress Trang was so lovely), to the convenient location within walking distance of all Hoi An attractions - plus complimentary bike hire and multiple transfers per day to the beaches. Highly recommend, and would stay here again.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Neil

Great Short Break

Spacious rooms, super clean everywhere and a choice of excellent pools. Breakfast was varied and catered for all tastes. Shuttle to the beach was a bonus too. Super friendly staff, and a really pleasant stay. 😁

Partner

10/10

Exceptional

08 Nov 2024

Joanne

Service was outstanding

Friends_and_family Friends

10/10

Exceptional

02 Nov 2024

Karin

Wonderful stay

Leisure Family

10/10

Exceptional

22 Oct 2024

terry

The hotel is very conveniently situated, and everywhere is very walkable. The hotel staff are amazing, very friendly, courteous and knowledgeable. Nothing is too much trouble at all. This is our second time at this hotel, and will return again in March 2025. Breakfast is wonderful, and very varied, and tasty. This hotel beats all the others in the surrounding area, love it!!!

Leisure Friends

10/10

Exceptional

10 Oct 2024

John

The property was very well located offering a quiet location yet close to bars, restaurants and markets. The staff are super friendly, professional and keen to ensure your stay was as relaxing as it could possibly be. Overall an excellent choice.

Leisure Partner

10/10

Exceptional

20 Sep 2024

Tim

Exceptional attention to detail! Help with booking attractions. Free afternoon tea! Free cold filtered drinking water. Everything of the highest quality! Highly recommended.

Leisure Family

10/10

Exceptional

19 Sep 2024

Robert

The property is in a generally quiet location. The staff are friendly. The morning breakfasts and afternoon teas were decent.

Leisure Partner

10/10

Exceptional

30 Aug 2024

binh

Would recommend