Bay Hotel Ho Chi Minh

Vietnam , Ho Chi Minh City (Saigon) and South
Ho Chi Minh City, 7 Ngo Van Nam St, 7
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100 reviews shown

8/10

Excellent

12 Mar 2026

george

Great staff helpful clean. Great view of river
Walking distance to fiver

Self

8/10

Excellent

11 Mar 2026

Trent

Great locayion! Good breakfast selection..
Street noise until 11 pm street car lady on speaker ..

Partner

4/10

Poor

08 Mar 2026

Hong

Staffs are very unhelpful do to under staffs and under training. Elevators are small and very slow.
Toillet seat and the Bed are separated by a tinted glass.
Bay is not a 4 stars hotel as stated on expedia. Thía í best would be 2 stars. Bay is over charged for the room and the quality of $110/night.
Avoid this hotel in Bay in District 1. General manager of this Bay Hotel should be back in training.

Partner

10/10

Exceptional

08 Mar 2026

Samantha

Good location, clean rooms, good breakfast, helpful staff, shout to Mia, Simon and Vinent

10/10

Exceptional

07 Mar 2026

Jessica

Great location with a rooftop pool. The rooms were large and clean. We had a great stay!

Partner

10/10

Exceptional

03 Mar 2026

Trent

great service and location

Partner

10/10

Exceptional

01 Mar 2026

Frederic

Good

10/10

Exceptional

28 Feb 2026

Drew

The staff were absolutely fantastic. Especially Chip. The room was great. The pool was great. The restaurant was great such a fantastic location. I can’t recommend it highly enough.

10/10

Exceptional

28 Feb 2026

D'Angelo

Staff were friendly! No issues, comfy bed and good breakfast

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

Linh

Great stay at the Bay.Staff awesome room was good and the rooftop very nice.

Partner

8/10

Excellent

26 Feb 2026

Mark

Nice room. Breakfast was excellent. Staff was great.

8/10

Excellent

25 Feb 2026

Jasmin

Really great clean rooms and a great shower. Really good toilettes and lovely staff.
Lots of items available at breakfast, with amazing tea. However, I gave it 4* because of the location. A bit of a walk to train station and not near the main attractions.

8/10

Excellent

24 Feb 2026

David

Very nice hotel which was older and needs some work but it was clean and breakfast was quite good. It’s at best a 3 star in North America.

Friends

8/10

Excellent

19 Feb 2026

Mahmoud

Very nice employees clean room good food very good location easy to access all interest points

10/10

Exceptional

16 Feb 2026

Lynn

Clean room, good shower, central location, we used the rooftop bar and had a great view. Good breakfast choice!

10/10

Exceptional

16 Feb 2026

Natalie

Great staff and services. Good location, right next to the metro station.

Leisure Partner

10/10

Exceptional

30 Jan 2026

The room was clean and spacious with a brilliant view of the river and the city. The free mini bar was lovely and the bed was very comfy.

Partner

4/10

Poor

25 Jan 2026

Valerie

Rooms were really small and shower was strange, no door to the shower (it was one door that swung out from the bathroom and closed the shower). Bed was uncomfortable and location was okay. Rooftop pool was not great, small and only 4 lounge chairs. Water also seemed a bit dirty and the glass railing was dirty. Overall it was meh, not worth the price.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Kei

The room was clean and spacious, with beautiful river views. The service was excellent as well. The hotel also had a very good gym. I really enjoyed my stay at this hotel!

Business Self

10/10

Exceptional

19 Jan 2026

Colin

A good alround package for the price.

10/10

Exceptional

16 Jan 2026

Dennis

The staff were great. We extended our stay without issue. Although not a great variety and some items, on occasions, not available, the food was excellent.

The cleaning staff also great. Our cleaner looked after us, even when we couldn't leave our room.

Business_and_leisure Partner

10/10

Exceptional

14 Jan 2026

Gordon

A very nice place to stay, a good location, many excellent restaurants nearby.

Self

10/10

Exceptional

10 Jan 2026

racee

yes.
nice staff.very centrally located.

10/10

Exceptional

08 Jan 2026

Morteza

Staff was friendly and responsive. Location is great

8/10

Excellent

05 Jan 2026

Thomas

Nice place. friendly staff

Partner

10/10

Exceptional

04 Jan 2026

Huu Hien

Beautiful view

10/10

Exceptional

01 Jan 2026

Stephanie

Hotel was a great location, close enough to everything but not too noisy or busy. Staff were so helpful and helped us organise tours. Rooms were a great size with everything you need. We stayed for new year and even got a new year present which was a lovely touch. Really recommend

Partner

8/10

Excellent

30 Dec 2025

Mahesh

Room was

8/10

Excellent

29 Dec 2025

Richard

Excellent breakfast, friendly staff, interesting location. Great value for money

Leisure Partner

10/10

Exceptional

28 Dec 2025

Robert

Excellent

Leisure Partner

8/10

Excellent

28 Dec 2025

Liubou

The room was spacious and clean. The complementary drinks and food were lovely.
Good for a one night stay!
Pool was underwhelming (quite small) and night city noise was quite loud, even from the 12th floor.

Leisure Self

10/10

Exceptional

23 Dec 2025

Chanboroth

Good location! Nice breakfast and great customer service!

Leisure Family

10/10

Exceptional

22 Dec 2025

Benjamin

Great location, nice pool, nice staff and great rooms

8/10

Excellent

19 Dec 2025

Eric

Loved the room and the view from the 9th floor. Also enjoyed the breakfast buffet. It's about a 15 minute walk to the marketplace.

Leisure Partner

8/10

Excellent

19 Dec 2025

Kim

Clean, good staff, good location and breakfast
Too much noise from other rooms and corridors

Leisure Family_with_children

6/10

Pleasant

19 Dec 2025

Luay

Hotel in bad area near Main Street, very small lobby,

Leisure Partner

8/10

Excellent

07 Dec 2025

Rafael

The lobby is medium size, people have to use and sit in the restaurant if checking in or out. The restaurant is about twice the size of the lobby. Breakfast was good. The rooms are cleaned with great view of the river. The restrooms and shower is in the room, with glass as divider. The only issue is the hotel is next to Main Street or highway, which is bit noisy, minus the building construction across the street. There are plenty of restaurants next to hotel.

Leisure Family

10/10

Exceptional

03 Dec 2025

Scott

Good location. Close to everything. Clean with a decent breakfast

Leisure Friends

8/10

Excellent

24 Nov 2025

Simon Alejandro

Thank you to Vincent in front office, the stay was great, room a little smell from the carpet

10/10

Exceptional

21 Nov 2025

Georgel Leontin

Very good and

Leisure Friends

6/10

Pleasant

19 Nov 2025

Hau Yan

Yes, everything seemed okay in respect with the prices. No complaints.

Leisure Self

10/10

Exceptional

21 Oct 2025

Stephen

Close to everything

Business_and_leisure

8/10

Excellent

19 Oct 2025

Donald

Good breakfast with a variety of options. Buffet style. Good coffee. Friendly and efficient staff

Leisure Partner

10/10

Exceptional

11 Oct 2025

Stephen

Great customer services

Business_and_leisure Friends

8/10

Excellent

11 Oct 2025

Manuele

Rooftop bar was closed. This was the only reason we booked here. So was disappointed. But the staff were great and hotel is decent.

Business_and_leisure Self

10/10

Exceptional

07 Oct 2025

DANNY

Great place to stay! Thanks.

Leisure Self

10/10

Exceptional

28 Sep 2025

Michael

great new hotel, excellently located

close to little tokyo japan and walking to distance to most other places of interest in D1

Self

6/10

Pleasant

04 Sep 2025

Verified traveler

Toilet issues then broken weak air con!

Stayed at this hotel 5 plus times over the years but this trip hotel showed its age! First room toilet wouldn’t flush from entry for 3 days of them trying plunge and no other rooms available! They finally changed us rooms but then the new room the air con wouldn’t work nearly as good as other room! Had keep window curtains closed to help keep Sun out, they came and changed filter for a few days trying to fix then did a third Mainteance to it while we was out! Being on long trip and used to heat from are home area we didnt want to keep repacking so stayed in room. Staff did what they could and where nice as usual!

Partner

6/10

Pleasant

30 Aug 2025

Diana

Stained filthy carpet, had to change 2 out of 6 rooms as stunk of mould and damp. Staff extremely reluctant to change rooms, or help with taxi or tours. Worst hotel experience we have had. Rooftop bar staff lovely. Extensive breakfast but room too small for peak time. Wouldn't recommend.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Verified traveler

A Perfect Stay

The location is great, easy to access to nearby spot, cafe, restaurants. This hotel looks newly renovated, room is clean, bed is nice to sleep, spacious room. Special credit to Mr. Chau the house keeping, he had provided a good service, friendly. The hotel breakfast is good, variety of choices.

Business

10/10

Exceptional

05 Jul 2025

kako

This hotel was by far the best hotel I have ever stayed at in my travel experience.

10/10

Exceptional

22 Jun 2025

Penny

Great location, friendly helpful staff.

Partner

10/10

Exceptional

17 Jun 2025

Harry

Very clean room and the price is affordable!

Leisure

6/10

Pleasant

27 May 2025

Adam

Staed here last year and somewhat enjoyed but now they seem book far to many guests. There's only 2 elevators and they can't keep up. We spent about half

6/10

Pleasant

08 May 2025

Kiet Anh

Good Hotel

Hotel is good but food is NOT good, maybe it is good for foreigners but not for Vietnamese

Partner

10/10

Exceptional

01 May 2025

Robert

The hotel was as advertised. The room was very nice, and the staff was very friendly and accommodating.

Leisure Family

8/10

Excellent

26 Apr 2025

Aaron

Great little hotel. Clean. Great service.

10/10

Exceptional

24 Apr 2025

Florentino

Excellent service

All of the Staff are very friendly and very helpful from checking in, to the restaurant staff. Excellent service.
The hotel is near the shopping area and dining area. Transportation is close by.
Rooms are clean and best of all. The Bar stock in the room is free.

Partner

6/10

Pleasant

21 Apr 2025

Long

The room I booked appeared much larger in the photos they had online than what it actually was.
Tight hallway small room.

6/10

Pleasant

09 Apr 2025

Vanessa

The pool is not quite the same as the pictures promoted there is limited space on the roof top. Basic gym but enough, no windows in the gym. For a 4 star hotel, there is also no concierge service.

Breakfast has Fresh eggs cooked to your liking which is great. However the continental breakfast is so so. I am surprised for a 4* hotel there wasn't any milk alternative (I am lactose intolerant) Ingredients are not labelled on the buffet so those who have any allergies be aware.

Clean hotel room, good housekeeping service and good location. Good location for solo travelers

Leisure Self

10/10

Exceptional

03 Mar 2025

The staff is amazing. This has probably got to be my third or 4th stay. The staff actually remember you. The area it's in is a vybe.

Business_and_leisure Self

10/10

Exceptional

25 Feb 2025

Very professional staff. They really care about their service. Well done!

Business_and_leisure Self

6/10

Pleasant

22 Feb 2025

Verified traveler

Building work directly opposite

Hotel room was good and exactly as described with staff very friendly and helpful. Room service was good. The lower review is due to the building work directly opposite the Bay Hotel. Noise all day every day which wasnt a problem but on one night this carried on until 4.30am making it impossible to sleep even with ear plugs. Reception advised the construction site had a licence from the government to work until 3am and had no notice of this or future night works. The hotel did all they could offering to move my room and supply ear plugs but this wouldn't have made any difference as the vibrations from concrete work could be felt throughout the hotel.

Self

10/10

Exceptional

20 Feb 2025

Verified traveler

Short but nice stay in a great location

Great location, decent swimming pool on the roof with plenty of sun, a bit noisy neighbourhood due to construction but considering how close it is to everything it is tolerable (and you do not hear it in the room). I wish there was no carpet on the floor. The only downside is that there semed to be no marked (or available) stairs to the upper floors and the hotel was fully booked so the wait for the elevators was very long, in addition trying to eat breakfast after 9 AM was nearly impossible due to the number of people. The solution was to just be a lot earlier.

Friends_and_family Friends

4/10

Poor

23 Jan 2025

Kevin

This is a really noise hotel , specially by the restaurant area which is next to the lobby. There are buses full of guets coming to check in or check out . And that makes a lot of noises when you are just trying to peaceful enjoy a meal or a drink inside the restaurant . A glasswall between the restaurant and the lobby would fix this problem. Elevators are small for the amount of guests going up and down. Small swimming pool as well . The only thing I like about this hotel is the staff , so nice people, friendly and respectful. I took a meal and some drinks every single day during my stay in the restaurant and at the sky bar as well. Special thanks to Nin Dao , she was so amazing and helpful . Thanks to the cleaners as well . I wouldn't stay here again .

Business_and_leisure Self

8/10

Excellent

18 Jan 2025

Jennifer

A nice little hotel, busy with tour groups. Rooftop pool and bar.
Rooms were quiet, comfy. Nice range of food for breakfast.

Partner

10/10

Exceptional

15 Jan 2025

Mark

Best of the best

Birthday cake put in my room made my day best location view of the bay roof top pool gym com breakfast wow the bread was so fresh and the staff was the best I'll be back

Friends_and_family Friends

10/10

Exceptional

03 Jan 2025

Rakesh

Friendly staff, great location for the price. Very safe neighborhood with lots of food options.

Leisure Friends

2/10

Poor

01 Jan 2025

Zack

Not as advertised!! The room was dirty, very noisy, and smelled. We could not stay here. The hotel was very unaccommodating, as they would not provide any kind of refund for the nights we were not there. The pictures are deceiving. DO NOT STAY HERE!!

Leisure Partner

10/10

Exceptional

28 Dec 2024

Anthony

Great friendly staff

Very polite and competent staff who were quick to attend to any problems that you may encounter.

Self

10/10

Exceptional

05 Dec 2024

Amélie Anh

Very nice quiet hotel with great amenities including great air conditionning in the rooms and a very confortable and soft bed. The breakfast options were diverse and very good. The staff were very nice and welcoming.

Leisure Partner

10/10

Exceptional

26 Nov 2024

Margaret

Great location. Not far from the city centre. Plenty to do. Lots of bars and restaurants. Not too far from Ben Thanh. Staff were friendly and had a good selection of continental and oriental at the breakfast buffet. Great coffee shop downstairs! Rooms were comfortable however some items may have been left behind from previous customers. Walls were a little thin. The shower gel smelt amazing! Highly recommend.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Verified traveler

nice room, terrible carpets

Great stay in HCMC. Having a room without a window was quite a challenge but at least it would get really dark that way, and no sun heating the room in the morning.

Carpets on the floor in the hotel room needs to disappear.

Business Friends

10/10

Exceptional

21 Nov 2024

kwok

Little fridge’s beer n soda n drinks are free. Potato chips are free too

Leisure Family

10/10

Exceptional

15 Nov 2024

GLENN

Amazing staff, property and breakfast. Highly Recommend.

Leisure Family

10/10

Exceptional

15 Nov 2024

GLENN

Amazing staff, property and breakfast. We have stayed here twice now and this is our go to hotel in Ho Chi Minh City. I give the hotel a 10 out of 10. Staff alway so helpful. Highly Recommend.

Leisure Family

10/10

Exceptional

23 Oct 2024

Derrick

Is amazing, the room is spacious and comfortable. Maybe can improve a little on the food for breakfast.

Partner

8/10

Excellent

11 Sep 2024

Verified traveler

Decent

Breakfast was nice and had a lot of variety. The room was a little small, and staff needed to be a little more welcoming.

Partner

8/10

Excellent

22 Aug 2024

Suen

Staffs are nice and helpful. It is walkable to go around..

Leisure Family

8/10

Excellent

22 Aug 2024

kamila

so good

it was very great! I will obviously come back to the bay hotel.

Partner

10/10

Exceptional

19 Aug 2024

Ameia-lyn

Me and my partner stayed here for the first time and we enjoyed every minute the breakfast was absolutely amazing and the staff were all so welcoming

Leisure Partner

10/10

Exceptional

10 Aug 2024

Piyush

This is one of the best hotels I’ve ever stayed at when I compare it to other hotels in the U.S. The price is reasonable. All of the staff is amazing- right from the receptionist who allowed me an early checkin after a 36 hour long international flight, to the staff working in the restaurant, to the room service staff - everyone is friendly.
The food is top tier. The complementary breakfast is the highlight. Straight up 5 stars! The pool and the gym were cherry on top. The views of the river from the room were gorgeous.

Business_and_leisure Self

8/10

Excellent

06 Aug 2024

Zhe

It's in a seedy part of town.

10/10

Exceptional

28 Jul 2024

Bryan

Wonderful, welcoming staff!

Leisure

10/10

Exceptional

28 Jul 2024

Jason

All staff couldn’t do more for you. Very clean rooms. Nice pool. Excellent breakfast buffet

10/10

Exceptional

20 Jul 2024

Michael Angelo

Better to improve the room air conditioning system. Best place to stay if you do not want to feel the busy streets. Accessible to the attractions

Leisure Partner

8/10

Excellent

17 Jul 2024

Rennison

Very nice hotel with a variety of great restaurants close by.
-Staff were polite.
-Breakfast buffet had a nice selection to chose from
-room was good value for money
-The area around the hotel felt safe
-Mini bar was complementary.
-I would stay here again if I ever visit Ho Chi Minh in the future.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Whitney

Great

10/10

Exceptional

05 Jul 2024

Hung

Price is right, flexible check-in and check-out. Good breakfast, polite staff.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Vincent

Good location and modern, clean facilities

Leisure Self

10/10

Exceptional

29 Jun 2024

Takashi

Good staffs

10/10

Exceptional

26 Jun 2024

Ariana

Good location. Helpful staff gave us an extra key to keep our aircon whilst we were out for the day. Definitely worth it
The street can be a bit noisy

10/10

Exceptional

25 Jun 2024

Verified traveler

Great location and comfortable beds.

Location was very convenient and the beds was comfy

Business

6/10

Pleasant

11 Jun 2024

Hagay

Just ok

The service wasn't good; I felt the reception was not willing to help. I didn't have a signal for the internet in my room (overseas SIM card), so I had to move rooms. When I moved, it worked, but they charged me for it. The room wasn't nice either. I know it's subjective, but for me, in general, I didn't enjoy it at all.

Business

10/10

Exceptional

03 Jun 2024

Kamalaniikapuuwai

Saigon life!

My first time to Saigon and the hotel staff was amazing and very flexible. It was situated perfectly for everything I wanted to do on my first trip to Saigon.

Self

10/10

Exceptional

28 May 2024

Gary

Excellent property well managed and great food in the restaurant.

8/10

Excellent

24 May 2024

Stewart

Overall a good hotel and value for money. Pool was good. Breakfast buffet was good with a good choice.
Hotel reception staff and lady dealing with excursions were all very helpful

Leisure Partner

6/10

Pleasant

22 May 2024

Chun Chia James

Since my room have no window and all the light location are at the eyes level, I want to turn on or dimming the light when sleeping, but the light is to shine.

Leisure

10/10

Exceptional

21 May 2024

Thu Lan

Good

10/10

Exceptional

07 May 2024

Bradley

Good for value hotel. Buffet breakfast excellent. Staff friendly and attentive.

Leisure Partner