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Norfolk Mansion

Ho Chi Minh City (Saigon) and South · Vietnam

17-19-21 Ly Tu Trong Street, Sai Gon Ward, 17-19-21View location

9.4/10Excellent446 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Location8.4/108.4
Neighborhood9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Norfolk Mansion

In Ho Chi Minh City, Norfolk Mansion offers spacious apartments with dining room, full kitchen and flat-screen TV. It features an outdoor pool, fitness center and free Wi-Fi. Norfolk Mansion Serviced Luxury Apartments is within walking distance of famous landmarks like Ben Thanh Market, Reunification Palace and Opera House.

Norfolk offers apartments with tiled floors and private balconies. Private bathrooms come with shower facilities and a bathtub. Kitchens are complete with kitchenware, microwave and fridge. Guests can play a game of pool, or relax at the sauna. They can also take a dip in the hot tub.

For a quiet read, a library is available. The two restaurants at Norfolk Apartments serve international, as well as Chinese dishes. Alternatively, room service is provided. District 1 is a great choice for travelers interested in markets, nightlife and shopping.

Read more about this hotelShow less

With a stay at Norfolk Mansion Luxury Serviced Apartment in Ho Chi Minh City (Dong Khoi), you'll be a 5-minute walk from Vincom Center Shopping Mall and 15 minutes by foot from Ben Thanh Market.

This family-friendly hotel is 0.4 mi (0.6 km) from Dong Khoi Street and 0.4 mi (0.7 km) from Ho Chi Minh City Opera House. Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • You need to know
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 0300629889
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
    • Airport shuttle fee: VND 1270500 per vehicle (one-way)
    • Self parking fee: VND 280000.00 per day
    • Rollaway bed fee: VND 1250000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Children Hospital 2 0.3 km / 0.2 mi
Saigon Japan Town 0.3 km / 0.2 mi
Vincom Center Shopping Mall 0.4 km / 0.2 mi
Dong Khoi Street 0.6 km / 0.4 mi
Parkson Plaza 0.6 km / 0.4 mi
US Consulate General 0.7 km / 0.4 mi
Ho Chi Minh City Opera House 0.7 km / 0.4 mi
Saigon Central Post Office 0.7 km / 0.4 mi
Notre Dame Square 0.7 km / 0.4 mi
Ho Chi Minh City Hall 0.7 km / 0.4 mi
Nguyen Hue Walking Street 0.7 km / 0.5 mi
Union Square 0.7 km / 0.5 mi
Saigon Notre-Dame Basilica 0.8 km / 0.5 mi
Diamond Plaza 0.8 km / 0.5 mi
Saigon Central Mosque 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 135
  • Number of floors (main building): 15
  • Apartments: 126
  • Studios: 9
  • apartment
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 67 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Meeting room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Kids’ club
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Hairdressing salon
  • Beauty salon
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carteExtra charge
  • Deposit on arrival
  • Charges for late arrival
  • Identification card at arrival
  • Marriage certificate required for a couple to share room
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER TWO BEDROOMSDOUBLE • PREMIER TWO BEDROOMS • 2 Bedrooms • 109 m²DBL.B2-PE
    DOUBLE PREMIER TWO BEDROOMSPhoto unavailable6 photos

    Norfolk Mansion

    DOUBLE PREMIER TWO BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    109 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-PE

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV
    • Towel menu
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Bathroom: 1
    • Shower: 1
    • Bathtub
    • Hairdryer
    • Kitchen
    • Minibar
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Living room: 1
    • Balcony
    • Wi-fi
    • Wake-up service
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Norfolk Mansion

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO BEDROOMDOUBLE • DELUXE TWO BEDROOM • 2 Bedrooms • 88 m²DBL.B2-DX
    DOUBLE DELUXE TWO BEDROOMPhoto unavailable5 photos

    Norfolk Mansion

    DOUBLE DELUXE TWO BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    88 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-DX

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub
    • Hairdryer
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Minibar
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV
    • Towel menu
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER TWO BEDROOMSRoom • PREMIER TWO BEDROOMSROO.B2-PE

    Photos are not available for this room type.

    Norfolk Mansion

    Room PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Norfolk Mansion

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE THREE BEDROOMSAPARTMENT • EXECUTIVE THREE BEDROOMSAPT.B3-EJ

    Photos are not available for this room type.

    Norfolk Mansion

    APARTMENT EXECUTIVE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIER TWO BEDROOMSAPARTMENT • PREMIER TWO BEDROOMSAPT.B2-PE

    Photos are not available for this room type.

    Norfolk Mansion

    APARTMENT PREMIER TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIER TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Norfolk Mansion

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Norfolk Mansion

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 Bedroom • 34 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable4 photos

    Norfolk Mansion

    STUDIO WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Bathtub
    • Smoke detector
    • Towel menu
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom
    • Cable TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVE KING BEDTRIPLE • EXECUTIVE KING BEDTPL.EJ-KG

    Photos are not available for this room type.

    Norfolk Mansion

    TRIPLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Norfolk Mansion

9.4
Excellent
446 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
8.4 /10
Neighborhood
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
Lila
My family and I had a great stay. The rooms were well maintained, and the staff was friendly and helpful. This was our first time visiting Ho Chi Minh City. The hotel is in a good location as we were able to walk everywhere we needed to go. The 2-bedroom suite we stayed in was very spacious and clean.
Family_with_children
10/10
Exceptional
04 May 2026
Julia Man Wa
Breakfast is good. They can prepare fresh pho and banh mi after you order.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Hai
Kitchen pretty good equip, and gym good as well.
Partner
2/10
Poor
24 Mar 2026
alexandre
Probably the worst hotel I have ever stayed at - and I have platinum member for many years in a row - avoid at all cost
Self
10/10
Exceptional
23 Mar 2026
RUTH
The unit was perfect! Everything was super clean and very roomie for the 3 of us. In room laundry was a plus, have to hang dry your clothes which was a breeze. The staff were excellent , very friendly and helpful. I definitely will come back here. Central and walking distance around District 1. Plenty of food and shopping area within walking distance. .
Family
10/10
Exceptional
15 Mar 2026
NAKITA
Excellent stay. Friendly staff, big room, very clean room, close to all tourist attractions.
Partner
10/10
Exceptional
02 Mar 2026
Grainne
Spotless, and the staff were so wonderful. Really great stay.
10/10
Exceptional
23 Feb 2026
Michelle
Apartment was very spacious and spotlessly clean. Staff was very helpful. The only downside of the apartment is that one of the balconies (which was one of the reasons we chose the hotel) overlooked a back alley facing an old building. Thankfully, we had a large end unit that had two balconies and the other one had a better view. We did not use the pool but it looked nice. Jacuzzi was cold so we did not use it.
Family
10/10
Exceptional
03 Feb 2026
Thi Hai
Excellent location, friendly and present staff, easy check-in and check-out. Facilities as advertised, including (unheated) pool and gym. Good pool length for swimming laps. Apartment as advertised, clean and spacious. Complimentary water bottles appreciated. The only issue - security deposit on check-in only refunded within 24h of check-out, but not immediately on check-out (which is usually the case in most hotels). Thank you for a great stay!
10/10
Exceptional
30 Jan 2026
Amy
Everything was great.
10/10
Exceptional
19 Jan 2026
Mariafe
Huy and Ttrong were very good. Amazing staff amazing property. Very clean and spacious. Love the balcony. Very comfortable. Kitchen is fully equipped. The temperature of the property and the rooms are bang on. We really appreciate it
Leisure Family
10/10
Exceptional
08 Jan 2026
Cuong
Great service and location
Leisure Family
10/10
Exceptional
07 Jan 2026
Simone
Pros - super clean, phenomenal service, great breakfast buffet, next to shopping mall
Cons - area outside is not so pretty, decor in the room needs some pizzaz
Leisure Family
10/10
Exceptional
06 Jan 2026
Cathy
Room is clean, staff attentive and friendly. Very welcoming.
8/10
Excellent
04 Jan 2026
Daniel
Loved the apartment. Location was good too. Disappointed that the pool was too cold to swim in and my 14 yo son was not allowed to use the gym, even with my accompaniment.
10/10
Exceptional
03 Jan 2026
david
Great location, easy to get around the city.
facilities were good, staff were super friendly and helpful
Leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Cory
The staff and room was fantastic and made our stay in HCMC very enjoyable. The location was central to everything and extremely convenient.
10/10
Exceptional
01 Jan 2026
Wendy
Very spacious! Check in and room service cleaning was excellent! Had a washer in the apartment and the dryer is down the hallway less than 10 feet, balcony was nice. Kitchen was great if you have a family and you want to heat up extra food. If you’re from the US and you’re used to big hotel rooms, I would highly recommend Norfork. It’s close to all the attractions within walking distance. No need to take a grab.
If you do need a ride to the airport or anywhere else, I would highly recommend the Grab app. I strongly recommend Norfolk! It’s a bit pricey for Vietnam. but for the room size, laundry ability and location it’s worth the money! Location is extremely safe.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Kevin
Room was very spacious and clean. Air conditioning worked well and the staff were extremely helpful. We would highly recommend staying here in HCMC!
Leisure Family
10/10
Exceptional
28 Dec 2025
Uyen Jenny Pham-San
Everyone at the hotel was exceptional. The service was great. The staff is always trying to help. The breakfast was delicious. We would definitely come back and stay here the next time we’re in Ho Chi Minh City.
Leisure Family
8/10
Excellent
26 Dec 2025
CHEE CHOONG
Apartment was clean, front desk and door man was very helpful and polite
Leisure Family
10/10
Exceptional
08 Dec 2025
Suonphatheros
Everything was great, the staff were beyond helpful with our stay. Location is right next to Japan town. Would definitely stay there again.
Leisure Family
10/10
Exceptional
01 Dec 2025
ming
Breakfast sucks
Leisure Friends
8/10
Excellent
26 Nov 2025
CHRISTINE
Old facility, but clean. Nice services. Ok breakfast. Convenient location
Leisure Family
10/10
Exceptional
19 Nov 2025
Mervin
Excellent clean, spacious rooms. Excellent, friendly staff. Great stay!!
Leisure Family
10/10
Exceptional
18 Nov 2025
Angelo
Was very happy with everything, loved the service and how polite the staff are.
Leisure Friends
10/10
Exceptional
06 Oct 2025
Nikki
Very clean, great and thoughtful service during our stay.
Leisure Family_with_children
10/10
Exceptional
09 Aug 2025
Brendan William
The hotel was very good and centrally situated
Leisure Family
10/10
Exceptional
27 Apr 2025
Rinske
Incredible service by the staff... went out of their way to help us get through crowds and parades with luggage during road closures and parades. Great views from 2 of the three bedrooms, balconies everywhere... laundry machine came in handy and washing dried in half a day outside. Plenty of mineral water and a big swimming pool... restaurant too quiet for us but looked well organised. Thank you to all the staff!
Leisure Family
10/10
Exceptional
21 Apr 2025
Neethu
Loved the 2 bedroom apartment. I would definitely recommend to others and would love to come back another time. The apartment was very spacious and clean. Staff is so friendly and helpful. The location is close to everything.
Leisure Family
8/10
Excellent
01 Apr 2025
Edward
Tours to Mekong Delta picked up at this hotel. We stayed 12 th floor at back of hotel and it was quiet. Staff were very nice. The air conditioner in master bedroom was a little loud when compressor kicked in. The 2 bedrooms were large. Living room was large and had a large balcony. Pool area and hot tub clean. We felt the breakfast buffet was a little pricey so we did not eat there. Restaurants in area or you can take a Grab. Overall nice stay.
Leisure Family
10/10
Exceptional
24 Mar 2025
Ayonava
Excellent place to stay. A1 in all aspects.
Leisure Family
8/10
Excellent
23 Mar 2025
Parag
Staff is very friendly and helpful
Leisure Family
10/10
Exceptional
16 Feb 2025
Hau Kiu Cindy
The hotel staff are super friendly and helpful.
Leisure Family
10/10
Exceptional
06 Feb 2025
Elaine
Large apartment well located
Leisure Partner
10/10
Exceptional
14 Jan 2025
Verified traveler

Fantastic

This place was great. we had a two bedroom suite with kitchen and living and dining room, two bathrooms and a clothes washer in unit. We got in super late and they were happy to accommodate our arrival time. The staff was helpful. The location is super convenient to get around.
Friends_and_family Family
10/10
Exceptional
09 Jan 2025
Tim and Sarah
Great location and quiet
Leisure Family
10/10
Exceptional
07 Jan 2025
Yi
Spacious hotel.
Leisure Partner
10/10
Exceptional
31 Dec 2024
John
My family of five stayed in a three-bedroom balcony unit with living, dining, and kitchen areas. The spacious condo allowed us to relax comfortably after our daily outings.

The breakfast was sumptuous. In addition to the buffet items, we could order continental food and local favorites (pho and banh bi) from the kitchen. The restaurant staff were always courteous and attentive.

The furnishings in the rooms are a bit dated. The water did not drain well in the shower in the second bathroom, and the added washer/dryer made the main bathroom feel cramped. A full-length mirror by the front door would be lovely. The housekeeping staff worked diligently to keep the place clean.

The lobby staff greets you warmly when you enter or exit the building. The hotel is close to many excellent world-class restaurants, and a Win market is only two blocks away.

We had a wonderful stay and plan to return to Norfolk Mansion on our next visit to Saigon.

Friends_and_family Family
8/10
Excellent
27 Dec 2024
Rebecca
Great location and wonderful staff. Comfortable accommodation and very spacious. Enjoyed the pool and good options for the included breakfast. Only one small negative was being on lower level floor and no view along with an extra charge for early check-in.
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
Verified traveler

Best place to stay

My wife loves the hotel. The staff was awesome. The room was clean. My wife wants to comeback in 4 years.
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Wen Wei

Perfect for Family

Wonderful service and friendly staffs. Close to everywhere and yet walking distance to most shopping malls.
Friends_and_family Family
10/10
Exceptional
04 Nov 2024
Sung Shin
Great customer service!
Leisure Friends
8/10
Excellent
24 Sep 2024
Zakarya
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Leisure Family
10/10
Exceptional
27 Aug 2024
Ann
wonderful
10/10
Exceptional
08 Aug 2024
Nghi
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
2/10
Poor
29 Jun 2024
Verified traveler
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Friends_and_family Family
8/10
Excellent
03 May 2024
DIANE

Nice stay, great staff!

This hotel was not quite what I expected, but it actually did grow on me after the first day. They called it service apartments, but I will not call it, it’s definitely a hotel. I would describe this as more vintage style than modern, but very well maintained.

The staff is outstanding! They were always available, prompt, courteous, and incredibly friendly. The included breakfast was really nice, especially as you could order your own pho and banh mi. There are washers and dryers on each floor. The gym is well appointed and the pool is fantastic. It was a holiday week when I was here, so there were no crowds anywhere in the hotel.
Business
10/10
Exceptional
13 Apr 2024
Kimberly
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Leisure Family
10/10
Exceptional
25 Feb 2024
Hwee Khan
The service apartment was spacious and clean.
Leisure Friends
10/10
Exceptional
28 Jan 2024
robert

Great experience

We were pleasantly surprised by the spaciousness and comfort of our two bedroom condo in Saigon. The staff was superb, the pool perfect for lap swimming and the fitness center was well furnished with a variety of modern equipment. Nothing but good things to say, highly recommend.
Friends_and_family Family
10/10
Exceptional
26 Dec 2023
Thang
Nice are & the staff very helpful.
Leisure Family
10/10
Exceptional
06 Sep 2023
Gregory
Great !! All great. Great people and service
Self
10/10
Exceptional
23 Jul 2023
Ann
Great location and service
Leisure Partner
10/10
Exceptional
16 Mar 2023
Lisa
Very comfortable, spacious and wonderful balconies
10/10
Exceptional
12 Mar 2023
Gregory

The best

My third time using this hotel. They are great, great staff, great service!
Self
10/10
Exceptional
07 Nov 2022
nagib
amazing service and people
Business_and_leisure Family
10/10
Exceptional
03 Sep 2021
Rumki
Large airy apartment, great furniture, furnished balcony, 3 air conditioners in two bedroom aparment so our son could control his own in his room. Ultra clean, efficient room service staff, great gym, and free yoga classes! Excellent yoga teacher. Excellent location.
Leisure Family
10/10
Exceptional
24 Apr 2020
TonySerna
Everything is great about this property! The Staff the location, the rooms, literally everything!
Business_and_leisure Self
10/10
Exceptional
01 Mar 2020
Verified traveler
The room was large. I had a king bed and plenty of room to move around. There was a balcony. My only concern is that the pool was closed for maintenance and it was really hot and it would have been nice to use the pool.
Business Self
10/10
Exceptional
21 Jan 2020
Verified traveler
Norfolk was the most amazing property I have ever stayed at. They went above and beyond with service, friendliness and help. Made my 80 year old Mum's first overseas trip ever - a very memorable one.
Friends_and_family Family
10/10
Exceptional
07 Jan 2020
Jenny
Very clean, nice and professional staff, good food. Will be back, for sure 😊
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Bernard
We also found the breakfast very good particularly those ordered ala cart.
Leisure Family
10/10
Exceptional
29 Dec 2019
Verified traveler
Great apartment setup in the midst of all the action of District 1.
Leisure Family
10/10
Exceptional
25 Dec 2019
Verified traveler
Hotel is very clean and the housekeeping is good. We booked a 2 bedrooms apartmrnt which is very spacious and comfortable. The room although at a high floor but there is no view. Walking distance to shopping mall. Only thing is the traffic condition is very messy and make it very difficult to move around. Overall, the hotel is excellent and will come back if we ever visit ho chi minh again.
Leisure Family
10/10
Exceptional
23 Dec 2019
Kit

Recommend if you are looking for a 2 bedroom unit.

Spacious 1 bedroom. Value is in the 2 bedroom units. Staff was great. Shang palace on property is one of best dim sum I had, freshly made.
Friends_and_family Friends
8/10
Excellent
01 Dec 2019
Verified traveler
The location is good which is close to eatery street and shopping street..
The property decor is old .
Friends_and_family Family
2/10
Poor
26 Nov 2019
Verified traveler
Staff was rude and rooms weren’t clean. They overcharged for laundry and room we requested wasn’t available
Leisure Family
10/10
Exceptional
24 Nov 2019
Ti Ming
Staff are friendly to help you, big room, good location to anywhere
Business
10/10
Exceptional
18 Oct 2019
Verified traveler
So friendly and helpful with getting us to our event
Leisure Friends
10/10
Exceptional
05 Oct 2019
Allan

The way service should be

Awesome. Super accommodating staff. Great facilities in the room. Easy to get to and with taxis so cheap in HCM it wouldn’t matter anyway. A small mini mart next door was great to pop down to for a beer and an ice cream. Can’t fault this place. Everyone was fantastic.
Family
10/10
Exceptional
02 Oct 2019
Verified traveler
Lovely staff and an apartment my little family could happily live in. Very friendly and efficient on check in and that attitude has comtinued through our stay. Kids playroom, nice pool, spa and sauna, all really well set up.
Friends_and_family Family_with_children
10/10
Exceptional
02 Sep 2019
Verified traveler

Very comfortable!

We enjoyed our stay in Norfolk Mansion!

The property is well maintained and the service team is excellent!

We will recommend this property to our friends and we will definitely stay in Norfolk Mansion again if we visit Ho Chi Minh.
Friends
10/10
Exceptional
27 Aug 2019
Verified traveler
Great location & kids loved the pool. Staff friendly & helpful
Leisure
10/10
Exceptional
08 Aug 2019
Verified traveler
Excellent hotel and services, good breakfast., center
Leisure Self
10/10
Exceptional
06 Aug 2019
Verified traveler
Excellent thank you for being such professional ! Love
Friends_and_family Family_with_children
8/10
Excellent
02 Aug 2019
Verified traveler
Good location. Very clean . Good value for money. Large apartment with balcony. Overall satisfied
Leisure Family
10/10
Exceptional
19 Jul 2019
Verified traveler
The facility was nice and clean. The staff were very friendly and helpful.
Leisure Family_with_children
10/10
Exceptional
16 Jul 2019
Verified traveler
Very clean, friendly and helpful staffs. We will come back.
Business_and_leisure Partner
10/10
Exceptional
15 Jul 2019
Jonathan

Great Apartment/Hotel 👍

My family and I had a great time at Norfolk Mansions.

The staff were very friendly and helpful. The location was good for us and had a good selection of restaurants and bars, not too far from The post office and Notre Dame.

The apartment itself was huge, we live in HK so appreciate space, this did not disappoint!

Thanks.
Family
6/10
Pleasant
09 Jul 2019
How Liang
just a service apartment, cant even mentionabout hotel and luxury, dont know know how to rate 5 star hotel. very spacy, but highly suggest please improvingthe breakfast, it seems like 2 star hotel foods
Family
10/10
Exceptional
01 Jul 2019
Verified traveler
kind and professional great staff makes me feel good.
best location for down town tour
Leisure Family
10/10
Exceptional
24 Jun 2019
Verified traveler
Very luxurious hotel. Swimming pool, fitness room, restaurant, etc.
Leisure Self
10/10
Exceptional
10 Jun 2019
Chau Wing Jason

Great Value Serviced Apartment

Spacious and clean rooms, excellent customer service. Also it is in the city centre, with many attractions in walkable (5-10 mins) distance. Highly recommended!
Friends
4/10
Poor
09 Jun 2019
Verified traveler
The people that works there are fantastic staff but their policies are not correct they are not 24 hours free cancellation
Leisure Family
10/10
Exceptional
28 Apr 2019
Verified traveler
The wonderful balcony, overlooking the city.
The staff were so lovely, polite, and willing to help
Great quality food at the restaurants, and breakfast included.
I go to HCMC fairly frequently.This is the best hotel I have stayed in, there.
Friends_and_family Family
10/10
Exceptional
28 Apr 2019
Shaun

Great property, great staff!

This was my second stay at the property. Again I was very well received by the friendly staff! Service was excellent. I will definitely stay at the Norfolk mansion again next time I go to HCM City!
10/10
Exceptional
19 Apr 2019
Verified traveler
The hotel is surprisingly well maintained. We are very happy with our stay.
Business
10/10
Exceptional
18 Apr 2019
AL
Very spacious and clean. Big living room and two spacious bedrooms with two bathrooms and a kitchen. Amenities are little older but still very pleasant. Laundry facility on the same floor was great. Location was awesome. Liked it very much.
Friends_and_family Family_with_children
8/10
Excellent
01 Apr 2019
Verified traveler
It’s a very spacious serviced apartment with convenient location perfect for families or groups with unbeatable privacy.
Leisure Family
10/10
Exceptional
24 Mar 2019
Sherry

Best service apartment in HCMC!

Great service before and throughout our stay. The apartment was spacious and had everything we needed. Close to all the touristy places and restaurants.
Family
10/10
Exceptional
13 Mar 2019
Verified traveler
Loved the staff. Tbey were lovely. Loved the location, easy walking distance to everything. Aussie oldschool pub next door and just before a brewery cor the young hipsters! Shop right next to the lobby
Leisure Partner
10/10
Exceptional
11 Mar 2019
VAN

Amazing place for your money.

The perfect place to spend your vacation, great location with wonderful services affordable price and friendly staffs.
Family
10/10
Exceptional
26 Feb 2019
Verified traveler
Very nice hotel in a pretty central location. My room was very spacious and nice. The pool area was great too, especially with the jacuzzi, but the water was rather cool.
Leisure Self
10/10
Exceptional
24 Feb 2019
Charmaine
Liked it all was worth it. However taxi tried to charge us 3000000
Leisure Family
10/10
Exceptional
10 Feb 2019
Verified traveler
Great facility, very friendly staff, good service, clean property! great for family vacation!
Leisure Family
4/10
Poor
10 Feb 2019
Verified traveler

Pool water too much chlorine and cool

It has scrub in the bathroom beside the toilet, it has very bad smell all the time. Some sockets doesn't work as well. Mosquito in the room. Breakfast less choice.
Restaurant staff and pool staff very nice and friendly.
Family
8/10
Excellent
16 Jan 2019
Verified traveler
Clean and roomy. My family complained about room smells, but i think because of humidity.
Leisure Family
10/10
Exceptional
15 Jan 2019
Verified traveler
The service is absolute excellence. Staffs are super nice and very helpful. I definitely come back in the future. Thank you.
10/10
Exceptional
06 Jan 2019
Verified traveler
Great location. Good breakfast. Very nice and friendly stuff. The hotel even gave a cake for my son's birthday. We will definitely stay again when we come to Ho Chi Ming.
Family

Location & surroundings

Norfolk Mansion
17-19-21 Ly Tu Trong Street, Sai Gon Ward, 17-19-21, Ho Chi Minh, Vietnam

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Norfolk Mansion

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