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Hetland Hall
Dumfries and Galloway · United Kingdom
Carrutherstown, 1View location
9.4/10Excellent576 Reviews
Cleanliness9.8/10 9.8
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.4/10 9.4
Neighborhood8.4/10 8.4
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hetland Hall
Hetland Hall Hotel is an elegant Georgian country house set amidst 18 acres of private parkland which has sweeping views over the Solway Firth.
Just 5 minutes from Dumfries and 15minutes from Gretna, Hetland Hall is ideal for exploring the natural beauty and history of Dumfries and Galloway, or playing a round of golf at one of the many superior courses in the area.
All ensuite bedrooms are non smoking, with wireless internet access free of charge, satellite television and tea and coffee making facilities. The Copper Beech restaurant has both a table d'hote and an a la carte menu offering fine Scottish cuisine using the best local produce when possible.
Enjoy afternoon tea in front of a roaring log fire in one of the Victorian drawing rooms overlooking the private gardens and panoramic views to the Solway Firth.
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Located in Dumfries, Hetland Hall Hotel is a 1-minute drive from Dino Park and 5 minutes from Ruthwell Cross. This hotel is 7.3 mi (11.8 km) from Castle Loch and 7.5 mi (12 km) from Dryfesdale Lodge Visitor Centre. Stay in one of 30 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
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Optional fees
- Crib (infant bed) fee: GBP 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Dino Park
0.5 km / 0.3 mi
Ruthwell Cross
6.7 km / 4.2 mi
Castle Loch
11.8 km / 7.3 mi
Dryfesdale Lodge Visitor Centre
12 km / 7.5 mi
Lochmaben Castle
12.2 km / 7.6 mi
Thomas Carlyle's Birthplace
12.9 km / 8 mi
Dalscone Farm Fun
13.3 km / 8.3 mi
Lochmaben Golf Club
13.4 km / 8.3 mi
Burns' mausoleum
13.4 km / 8.3 mi
Robert Burns House
13.5 km / 8.4 mi
Annandale Distillery
13.8 km / 8.6 mi
Dock Park
13.8 km / 8.6 mi
Dumfries Museum
14.1 km / 8.7 mi
Lockerbie Ice Rink
14.1 km / 8.7 mi
Lockerbie Golf Club
14.1 km / 8.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- Number of floors (main building): 2
- Single rooms: 5
- Double rooms: 18
- Junior suites: 9
- Suites: 1
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- City centre
Show 29 more facilities & services
- Bus/Train station
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Room service
- Hotel safe
- Lift access
- Garden
- Terrace
- Newspapers
- Luggage room
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Conference room
- Meeting room
- Business centre
- Children playground
- Breakfast
- Continental breakfast
- Special dietary options
- Picnic
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
TWIN SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
TWIN CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
DOUBLE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHetland Hall
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hetland Hall
100
reviews shown
Andrew
Lovely hotel in beautiful grounds. Staff were helpful and friendly and the hotel was located in a peaceful location
Emma
Hotel, staff and food was amazing. Beautiful and clean room. Very helpful staff and food was very tasty.
Martin
lovely hotel with stunning grounds. delightful Decor internally in keeping with the building.
Staff polite and friendly, food was tasty
Staff polite and friendly, food was tasty
Stephen
Excellent Hotel. Enjoyed the bar area, especially the outside space on a fine evening. All day room service was very useful. Food was very good, especially enjoyed the breakfast.
Richard
The hotel and restaurant staff are wonderful.
Communication between wedding parties and receptionwhen only using part of the hotel facilities
As a lot to be desired relucant to offer breakfast to the bride in her room . Ringing about evening meal three times when having hair and make such a shame its a lovely hotel
Communication between wedding parties and receptionwhen only using part of the hotel facilities
As a lot to be desired relucant to offer breakfast to the bride in her room . Ringing about evening meal three times when having hair and make such a shame its a lovely hotel
George and Mary
This is our second stay at Hetland Hall and I can thoroughly recommend it ,the level of cleanliness is brilliant,food exceptional,and the staff are so well mannered and obliging.We look forward to our next stay there.
Iain
Excellent bedside, clean hotel
Melanie
Food at Hetland Hall was very good. The rooms were comfortable. Staff were efficient but not friendly.
We tried to cancel one night of our stay due to unforeseen circumstances, and the expedia website was not user friendly
We tried to cancel one night of our stay due to unforeseen circumstances, and the expedia website was not user friendly
Neil
Been a while since o last stayed and the upgrades have made a big difference - it’s a lovely place, staff were great food was good
Andrew
Fantastic hotel, the staff are amazing, and the Scotish breakfast is devine, cant wait to come back, and thank you for locating my wifes bag she left behind.
Duncan
Excellent stay again at this brilliant hotel. Friendly staff, great food and facilities
Jacqui
Good location with plenty of parking. Well maintained property. Check in process, was quick and efficient, be aware that you will need to book a time for breakfast. Didn’t eat at the restaurant in the evening, so can’t comment. However, breakfast was very good with lots of selection, both hot and cold. Big portions on the cooked breakfast, couldn’t finish it. Bar staff friendly.
On the minus, we put a used towel in the bath expecting it to be replaced, however, on returning in the evening, found it put back onto the towel rail??
Also, when checking the time of our breakfast booking for the second morning with the male receptionist, instead of giving me eye contact, he looked me up and down from head to toe, maybe he didn’t approve of my fashion choice…. I found it quite unsettling and rude. It was so obvious that even my husband noticed!
On the minus, we put a used towel in the bath expecting it to be replaced, however, on returning in the evening, found it put back onto the towel rail??
Also, when checking the time of our breakfast booking for the second morning with the male receptionist, instead of giving me eye contact, he looked me up and down from head to toe, maybe he didn’t approve of my fashion choice…. I found it quite unsettling and rude. It was so obvious that even my husband noticed!
Gerald
The hotel is in fairly large estate surrounded by fields and just off the A75 a few miles east of Dumfries. It is an imposing building. We found the decor bland and beige in the reception area and also the room. The bedroom is well laid out with a modern bathroom. However the position of the TV on the wall made it impossible to fully see the screen while lying in bed. The bathroom had an over the bath shower which is not accessible to oldies like us. Also no grab rails on the walls beside the shower making it even more difficult for us to use. Tried to get a change to a room with a walk in shower but no luck. Better to book room with one in advance.
The staff were all very friendly, helpful and attentive.
Meals generally good, but sometimes coffee or tea not warm enough and breakfast items like bacon not crispy enough for our liking.
We would probably return but making sure we booked a room with a walk in shower.
The staff were all very friendly, helpful and attentive.
Meals generally good, but sometimes coffee or tea not warm enough and breakfast items like bacon not crispy enough for our liking.
We would probably return but making sure we booked a room with a walk in shower.
Karen
Tea was excellent and a great variety. Service always excellent and staff friendly and accommodating. We stayed a couple of days and if back in that area I would stay at this hotel.
T J HART
Very nice , clean hotel. Good value for money and a great breakfast
Gillian
Hetland Hall is a lovely hotel. The rooms are beautiful, the restaurant is fantastic, the grounds are very nice. Everyone who works there is very welcoming
Steven
There were no disabled parking spots, only reserved ones for electric cars.
I booked an executive room (112), and was surprised to note one of the windows looked onto the bin area and recycling, that has lights on most of the night and early morning noise.
My bath had mould around the seals, and the bath plug had to be removed with a spoon, which dislodged more mould that floated in the bath.
When I mentioned about changing my room before unpacking due to the view, there were no others available, and I mentioned the other comments at check out and nothing was said, just about the meal extras I had ordered and how I wanted to pay.
For a 4 star I was disappointed
I booked an executive room (112), and was surprised to note one of the windows looked onto the bin area and recycling, that has lights on most of the night and early morning noise.
My bath had mould around the seals, and the bath plug had to be removed with a spoon, which dislodged more mould that floated in the bath.
When I mentioned about changing my room before unpacking due to the view, there were no others available, and I mentioned the other comments at check out and nothing was said, just about the meal extras I had ordered and how I wanted to pay.
For a 4 star I was disappointed
Hugh
Superb in every aspect ,Staff ,Facilities,Quality
Sean
Clean room, excellent breakfast and dinner in the restaurant at very reasonable price and big portions.
Close to Dalscone Farm and various other places to keep kids entertained.
I booked the deluxe family room although didn’t really know what I was getting due to the lack of pictures online on any website.
I would definitely return.
Close to Dalscone Farm and various other places to keep kids entertained.
I booked the deluxe family room although didn’t really know what I was getting due to the lack of pictures online on any website.
I would definitely return.
Wendy
Great stopover. Friendly staff, clean hotel.
Andrew
Lovely hotel, wonderful staff. Plenty of car parking. Plenty of selection for breakfast and also lunch and evening meals. Food was amazing and prices reeasonable.
Kim
My stay was amszing had a rough couple of years due to cancer treatment
Ian
Friendly staff and lovely room
Sivambigai
Spacious and clean room. Food was excellent !
Terri
Lovely hotel, stopped for 1 night on the way up to a wedding in Ayr. Friendly, knowledgeable staff, room was comfortable and clean.
Both dinner and breakfast were excellent, would like to return.
Both dinner and breakfast were excellent, would like to return.
Rob
My 2nd stay here.
No issues, very nice place to stay.
No issues, very nice place to stay.
Victoria
Beautiful hotel. Friendly and courteous staff. We stayed for two nights. The room was lovely and enjoyed the breakfasts. Would highly recommend
Julie
Beautiful room and given an upgrade so even better. Hotel is clean, well decorated and 5*. Staff are great and attentive.
Food in the restaurant was excellent.
Food in the restaurant was excellent.
Ian
Excellent food and friendly, helpful staff. The room had views across the Solway Firth.
Avinash
All average
T
Beautiful rooms and hotel, very friendly staff great choice of quality food and drink
Brian
Lovely clean rooms and the heating was excellent. The cooked breakfast and hot drinks were not hot
Warren
Excellent hotel
Lovely food and staff, spotless, really nicely decorated and furnished and great food
Lovely food and staff, spotless, really nicely decorated and furnished and great food
Karl
Lovely hotel, it was our 2nd stay here. The room was clean and spacious. The staff were very helpful and friendly. The breakfast was delicious.
Darren
Gorgeous room nice staff great food and service and log fire was great to sit in front of
Barry
Good value for money. Hotel was clean with friendly staff throughout.
Veselin
Our stay was great but special compliments are due to the Chef. The dinner was sensational!
Steven
Excellent hotel everything was fantastic
Anne
Very comfortable with excellent food. In a very convenient location.
Vladlena
Electric car charger is a massive bonus, late arrival and still managed to get food. Great breakfast. Great large room. Staff very friendly
Paula
Lovely hotel, very friendly helpful staff. Foo was excellent. Rooms lovely. Hotel is rutal, so 4 stars is simply not a lot around - but if looking for a quiet rural hotel excellent. Simple facilities- if being really picky, could do with access to movies or streaming from room's tv.
Lesley
Lovely hotel, great location, friendly staff - would stay again
John
Excellent stay and service from from the team.
Colleen
I just thought for the price the room was on the small side other than that everything was lovely.
Paul
Service in the bar was very slow due to lack of staff. However once food was ordered it was served promptly.
Colin
Lovely place with great views and breakfast good large rooms
Lucy
Excellent
Booked last minute and what a great find! The hotel was beautiful, the room was perfect, and we enjoyed a lovely meal in the restaurant. Breakfast was excellent too, overall a fantastic stay.
David
A great place to stay, I look forward to coming back each time
Hannah
Amazing hotel
Wonderful hotel, food was amazing and staff were excellent. Highly recommended. Thank you for a lovely stay.
Michael
Trip to Southerness Golf Club
Very nice stay hotel was very well presented breakfast is great and staff friendly It was only the small double bed that let it down
Sue
Lovely hotel. Staff amazing.Food superb.! Only downside was the heat in bedroom on 1st night but asked for a sheet the next day and was immediately sorted,
Eamonn
excellent
very nice quality and fittings, attentive staff that dealt with my issue quickly and politely, Good choice of food which was beautifully presented again by very polite restaurant staff, will be back
Findlay
Obliging staff and comfortable/quiet room.
Sean
Business
It was the hottest day of the year & the room had no air-con, plus my room was in the older part of the hotel so was really warm. But managed to get a good enough sleep.
Verified traveler
Lovely stay
Lovely stay for a couple of days, friendly staff veey helpful. Lovely grounds and interior. Food was delicious. Would highly recommend and stay again.
Joyce
Everything was first class. Only think I would do differently would be to get a room
On the first floor. Missed a bottle of water in the room but to be fair Scottish tap water is fine.
On the first floor. Missed a bottle of water in the room but to be fair Scottish tap water is fine.
Rob
Delightful
An absolute delight from parking up in the beautiful grounds to checking out at the end of my stay.
Allan
Bed amazingly comfortable, food good, room amazing but needs some freshing up on walls(some scuff marks on paint).
Would recommend for an overnight stay and will be back at some point.
Would recommend for an overnight stay and will be back at some point.
Janice
Spacious room comfortable beds
Beautiful room nice and spacious and spotlessly clean. Beautifully decorated.
Kathleen
excellent
Nikki
Beautiful hotel.
Staff friendly and helpful.
Rooms were quite hot, however provided a fan.
Staff friendly and helpful.
Rooms were quite hot, however provided a fan.
John
Lovely hotel with great restaurant
We stayed at Hetland Hall for one night on our way south, the hotel and grounds are lovely. We checked in and were informed that we'd been allocated a 2nd floor room and there is no lift in the hotel, I'm nearly 70 but there was no offer of a porter to take the case upstairs for us whilst checking in,
The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.
The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.
Edwin
very nice hotel to stay in
John
Reqlly nice place..lively staff restaurant and the dinosaur park is close by
Robert
Very comfortable stay in a great room.
Diary Free menu was a welcome bonus - thank you for catering for additional dietary needs!
All staff friendly and informative, especially the young guys on reception.
Diary Free menu was a welcome bonus - thank you for catering for additional dietary needs!
All staff friendly and informative, especially the young guys on reception.
VICKI
Perfect stay!
Beautiful hotel with lovely grounds and stylish interiors. Very well maintained and the staff were fantastic. The food was even better than expected, great menu choices too. We were lucky to be upgraded to a honeymoon suite which was stunning and a nice surprise.
Lesley
Staff were friendly service was great very attentive to everyone
Sheila
We loved our stay at Hetland Hall .
The staff are very friendly and polite .
The only drawback was the view from our room , unfortunately we had a small wall in front of the window.We were on the second floor and the wall spoiled it for us .
We would go back but would want to avoid that room
The staff are very friendly and polite .
The only drawback was the view from our room , unfortunately we had a small wall in front of the window.We were on the second floor and the wall spoiled it for us .
We would go back but would want to avoid that room
Kevin
Amazing value and quality
Amazing place I was really impressed with the quality of the room and the food. To be fair I was not expecting such a quality stay for the price as I used both Travelodge and premier inn most weeks and and they charge far more for less quality
Chris
Too late for dinner too early for breakfast
Kevin
Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days.
The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet.
All in all, very enjoyable stay and would stay there again when I'm in the area.
The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet.
All in all, very enjoyable stay and would stay there again when I'm in the area.
Julie
While staying at the hotel, a medication went missing- my chemotherapy drug. I shared this with the manager but there was no resolution.
Alex
Stayed a couple of times on business now, I can’t fault it, excellent rooms and even better food. Way better than your standard hotel.
Chris
All clean and nice in the room, staff were pleasant
Fiona
Newly renovated, clean, spacious, attentive staff and excellent menu!
Linda
Excellent staff and food.
Linda
The food was excellent and what was particularly helpful is how the menu is set out, e.g. a separate page setting out all the gluten free items.
Michael
Great Hotel!
Great hotel! Very nice room that was well decorated and clean. The Hotel and grounds were well maintained. The staff were friendly and helpful. The restaurant food was very good. Definitely on my list for another stay.
Andrew
Not asked if we had stayed before not told the breakfast protocol
Evening meal not given menus or plates taken away the staff were too involved setting up for a wedding
Evening meal not given menus or plates taken away the staff were too involved setting up for a wedding
R J
Lovely building but average stay
Nice hotel, but not top class. Would have been nice to have water in the bedrooms (even tap water would be fine). Somewhere to put your suitcase would also be helpful.
Food was average
Food was average
Helen
Lovely spot to stop on our way to the ferry. Rooms were huge and really comfy and breakfast was amazing. Could do with a little attention to inroom facilities as coffee/sugar etc wasn’t topped up before arrival and TV remote didn’t work properly but didn’t spoil our stay. Would definitely stay again and recommend
Arthur
Could be a winner
Hetland Hall is an impressive building located in beautiful grounds.
Check in was extremely welcoming and this was symptomatic of service throughout our stay.
Our room was large, clean and comfortable.
The decor is, though, a little bling for my taste .
I was disappointed that the Netflix button on the TV remote did not in fact result in bringing up Netflix!
That said everything else in the room worked.
The bathroom was spotless and the watering can shower was fantastic (although no shelving for washbag etc).
The main factor that disappointed was the food offering - both at dinner and breakfast. Same issue with each - portion size was very meagre and at breakfast the scrambled eggs and black pudding (as well as being very meagre) were massively overdone to the point of being inedible. They also got my breakfast order wrong. No checked at dinner or breakfast of everything was ok.
If the hotel can sort out portion size and cooking then it's going to be a winner.
Check in was extremely welcoming and this was symptomatic of service throughout our stay.
Our room was large, clean and comfortable.
The decor is, though, a little bling for my taste .
I was disappointed that the Netflix button on the TV remote did not in fact result in bringing up Netflix!
That said everything else in the room worked.
The bathroom was spotless and the watering can shower was fantastic (although no shelving for washbag etc).
The main factor that disappointed was the food offering - both at dinner and breakfast. Same issue with each - portion size was very meagre and at breakfast the scrambled eggs and black pudding (as well as being very meagre) were massively overdone to the point of being inedible. They also got my breakfast order wrong. No checked at dinner or breakfast of everything was ok.
If the hotel can sort out portion size and cooking then it's going to be a winner.
Laura
Lovely night away
Really good sized family room with comfortable beds. Lovely decor. Staff were really helpful and attentive and the food was lovely.
Verified traveler
Great Hotel.
We had a lovely stay at Hetland Hall. The hotel was clean, staff were friendly & helpful, food was great and the room was amazing. We got upgraded to a suite which made the trip even better. Will definatley be returning.
Helen
Good comfortable stay
Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.
Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.
Mrs J R
5 star
Enjoyed our weekend stay very much
Brooke
Beautiful hotel. Well furnished rooms, extremely comfortable bed. Staff very attentive and friendly. Restaurant has a great A La Carte menu, food delicious and well presented. Cannot recommend this hotel highly enough.
Catherine
Very nice hotel, beautiful interior and well kept and clean. Superior room was lovely and very spacious. Nice welcome pack of tea, coffee and biscuits. Replenished daily and I got extra tea and milk no problem. Beautiful views. Lovely surroundings and a nice play area for children. Nice for walks. Good parking available and it is for electric vehicles too. Food was lovely and great choices for hot and cold continental breakfast. Evening meals are also good and caters for all budgets and a great choice. Our only issue was with rowdy adults who let their children run riot to the early hours of the morning. They were part of a wedding party that were staying and having their function and catering there. I did notify the receptionist on our check out. There had been a few complaints. Other than that we really enjoyed our stay and would definitely stay again.
Richard
Brilliant everything
I chose here due to it being the perfect location and being the right price. I’m so pleased I did because the place and the team exceeded my expectations by a long way. Service, food, drinks all of the highest quality. Evening meal served in a really nice room, same as breakfast. The room I had was 205 and it was clean, comfy, spacious. I’m already thinking of reasons to return. Thank you
Robert
Great service, lovely staff. Superb food
Christine
Just what i needed
Was just what we needed was absolutely amazing. Going to try and book there once a month if i can. The view from the room was stunning can't fault it.
M
Lovely stay
Great hotel, beautiful and clean. Lovely staff and food, atmosphere. Sofa beds a bit small for my kids to share but apart from that very good.
Derek
Derek
Staff were very pleasant and helpful
Steven
Excellent
Excellent stay as usual
Alistair
Our stay was truly memorable! Hotel setting and facilities were excellent! Staff very friendly and helpful! Food was superb! First class value for money! Five stars all round!
Dave
Brilliant staff good exceptional
Marc
Excellent
Robert
Amazing
Amazing experience, excellent food and separate allergy menus. Wow
Pradeep
Great hotel
Very good hotel. Dinner was excellent. Overall very satisfied with our stay!
Fiona
We had a beautiful stay at Hetland Hall Hotel. It is exquisitely decorated attention to detail everywhere and the staff are so lovely! We would definitely go back and fully recommend it.
Location & surroundings
Hetland Hall
Carrutherstown, 1, Dumfries, Scotland, United Kingdom
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Hetland Hall
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