HB
Half Board
Usually includes breakfast and one additional meal.
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Sure Hotel by Best Western Lockerbie
Dumfries and Galloway · United Kingdom
Old Annan RoadView location
8.0/10Excellent107 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.8/10 7.8
Neighborhood7.4/10 7.4
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sure Hotel by Best Western Lockerbie
With warm Scottish hospitality in plentiful supply at the Sure Hotel by Best Western Lockerbie, you can be sure of a friendly, welcome and great food here.
This attractive country house is set on three acres of its own grounds on the outskirts of Lockerbie, complete with landscaped gardens and a children's play area.
Situated just of the A74-M, it makes an ideal base for exploring Dumfries and Galloway or as a stopover on your way up to the Highlands or dazzling cities of Glasgow and Edinburgh.
Our 2 tastefully decorated bedrooms include single, twin and double options, as well as two family rooms and a four-poster bed. There is ample parking and complimentary Wi-Fi throughout the hotel, as well as a private gym, sauna and snooker table.
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If you love the great outdoors, we can arrange various sporting activities for you, and you can store all your sports equipment securely, including bikes and canoes.
With a stay at Sure Hotel by Best Western Lockerbie in Lockerbie, you'll be within a 5-minute drive of Dryfesdale Lodge Visitor Centre and Lockerbie Golf Club. This hotel is 1.7 mi (2.8 km) from Lockerbie Ice Rink and 3.9 mi (6.2 km) from Castle Loch.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include luggage storage and an elevator.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
The front desk is open daily from 6:00 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately GBP 15.00 per person
- Rollaway bed fee: GBP 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Lockerbie Golf Club
2.4 km / 1.5 mi
Dryfesdale Lodge Visitor Centre
2.5 km / 1.6 mi
Lockerbie Ice Rink
2.5 km / 1.6 mi
Castle Loch
6.2 km / 3.9 mi
Lochmaben Golf Club
7.9 km / 4.9 mi
Thomas Carlyle's Birthplace
8.9 km / 5.5 mi
Lochmaben Castle
9.8 km / 6.1 mi
Dino Park
11.2 km / 7 mi
Chariots of Fire Carriage Driving Centre
13.6 km / 8.4 mi
Ruthwell Cross
15.1 km / 9.4 mi
Annandale Distillery
15.8 km / 9.8 mi
Dumfries and Galloway Aviation Museum
19.3 km / 12 mi
Annandale Way
20 km / 12.5 mi
Dalscone Farm Fun
20.6 km / 12.8 mi
Ewart Public Library
21.6 km / 13.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1875
- Year of most recent renovation: 2024
- Total number of rooms: 24
- Number of floors (main building): 2
- Single rooms: 1
- Twin rooms: 17
- Double rooms: 23
- Suites
- Triple rooms: 4
- Quadruple rooms: 3
- Executive rooms: 1
- Superior rooms: 1
Show 27 more facilities & services
- Family rooms: 3
- Accessible rooms: 2
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Hotel safeExtra charge
- Lift access
- Garden
- Terrace
- Luggage room
- BarExtra charge
- Restaurant
- Banquet hallExtra charge
- Conference room
- Meeting room: 1
- PhotocopierExtra charge
- Picnic
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 16 m²DBL.2B
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE TWO BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE ONE BEDSINGLE • ONE BED • 1 Bedroom • 12 m²SGL.1B
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
SINGLE ONE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.1B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
TWIN WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 20 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE WITH DOUBLE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWS NON SMOKINGTWIN • WITH VIEWS NON SMOKINGTWN.NM-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
TWIN WITH VIEWS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDS • 1 Bedroom • 16 m²TPL.2B
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
TRIPLE TWO BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySure Hotel by Best Western Lockerbie
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sure Hotel by Best Western Lockerbie
50
reviews shown
Pete
I can’t fault the Sure Hotel in Lockerbie. A beautiful building, fantastic en suite room, very clean and modern. Or host, the manager Glen couldn’t have been more helpful. Plenty of free secure parking and we ended up taking a lovely stroll into Lockerbie for dinner.
I wouldn’t hesitate to recommend the hotel, great staff who are so helpful. We’ll definitely be going again.
I wouldn’t hesitate to recommend the hotel, great staff who are so helpful. We’ll definitely be going again.
Nick
Walls thin so if your lucky you will hear the TV from room next door all night.
Shower whilst very powerful, the issue is when it goes from cold to scalding without touching the tap.
Food option limited.
While not the hotels fault it's located on a very busy road.
Plus points staff friendly and room decent size.
Shower whilst very powerful, the issue is when it goes from cold to scalding without touching the tap.
Food option limited.
While not the hotels fault it's located on a very busy road.
Plus points staff friendly and room decent size.
Naomi
Check in was quick. Room was dated but clean and tidy. Gym was adequate. However, I barely slept. The room was ridiculously warm, even with the windows open. The walls were paper thin so I could hear everything in the neighbouring rooms. The hotel is on a main road so the traffic noise was loud with the window open.
NADEEM
Great staff, welcomes you with big smile.
michael
Wedding
Unable to check in due to unforeseen power outage, had to change into wedding clothes in emergency lit toilets. Bad attitude from the hotel manager re the situation. Fortunately power was back on when we returned from the wedding ceremony. Wedding meal etc was good , room nicely presented, service ok but staff not very friendly. Meal was 7pm , but the evening was curtailed when we were told the bar was closing 10.10 pm. Though only 25 of us at the wedding, we would have thought keeping the bar open to an acceptable time was in their interest as well as the guests.
So early night it was. Rooms ,toilets,bar area & restaurant were good due to refurbishment. Would never stay there again unless a change of management & staff was put in place, who fully understand the art of good customer service. Be careful before booking👎
So early night it was. Rooms ,toilets,bar area & restaurant were good due to refurbishment. Would never stay there again unless a change of management & staff was put in place, who fully understand the art of good customer service. Be careful before booking👎
Steve
Sure is good
Stayed here on multiple trips cant beat a family run place. Brilliant
Sean
A pleasant stop over
Last minute booking as I was driving north. Shortly after received a courtesy call checking for arrival time.
Very large car park. Close to the motorway (no noise issues)
Very polite receptionist.
Room was clean and bed was comfortable. I have zero complaints from my overnight stop.
Very large car park. Close to the motorway (no noise issues)
Very polite receptionist.
Room was clean and bed was comfortable. I have zero complaints from my overnight stop.
Barbara
Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character.
All the staff were very friendly and professional, especially Glen who runs the hotel excellently!
Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
All the staff were very friendly and professional, especially Glen who runs the hotel excellently!
Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
Kevin
Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.
Duncan
Quiet and comfortable, perfect for an overnight stay.
Friendly and attentive staff too!
Friendly and attentive staff too!
Andrew
Not the greatest
The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present.
Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Glenn
The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.
James
Not a great hotel
Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.
Elaine
Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest
Craig
Very nice
Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures.
Helen
Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor.
Clare
Dated, food excellent.
Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift.
John
Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on.
Michael
The hole place was great time and good stuff and helpful
Annette
great food great staff
The room was nice the condition of the bathroom less nice the floor and the grouting around the bath looked like a child had done this work. had a meal the staff were great and the food was amazing good stay
Verified traveler
Not for me.
Wouldn’t stay again. Hotel situated at the side of the motorway so it’s noisy, considering it was only 12 degrees outside the room felt about 30. Two single beds pushed together for a queen size, one more comfy than the other, and then theannoying split down the middle. The restaurant closes about 8 so missed dinner, the local town is god awful, everything closed down and looks baron.
MRS S
SURE HOTEL thumbs down
The owner who was on desk duty was very arrogant and unhelpful. The staff made up for the owners arrogance. They were brilliant. The bedroom was nothing like their photo. Very small outdated, no drawers to put ones clothes in, just enough space to hang a few coats and dresses up. Bathroom out of date. floor tiles coming away from floor, shower over bath with a cheap curtain across it. No hand rail to get in/out of bath/shower. Paint flaking of radiators and a massive crack on bedroom ceiling covered with wallpaper. At £90 per night not a good advertisement for BEST WESTERN. Wouldn't recommend SURE HOTEL.
Nick IKO
Poor service great premises
Manager was rude to his staff and guests .I stay away for work 2-3 times a week and bank on hospitality ..I was embarrassed for the people he was offending. I don’t leave comments as a rule but I felt like I had to to warn people of the poor service… hotel was great just the manager(owner as he liked to be called)
John
We always enjoy our stay here. Staff always makes us feel welcome.
Richard
Very convenient for the motorway and comfortable with good food.
Simon
Lovely place and staff so friendly and helpful 👍
Susan
Very easy to find after a long drive
Verified traveler
Great location for stopover
Great location, just off motorway. Lovely staff, very friendly. Good breakfast, not huge, but enough. Only negative, room was very warm and had to open all windows during the night and you could hear traffic noise, (there is also a a fan in the room which we used aswell) but wouldn’t stop me staying again.
Patricia
Stop over
Perfect for a stop over on route to the highlands . Staff very nice and helpful .
Fiona
Reception contacted us about eating in the restaurant. As we had had a long journey this appreciated
Room noisey as it was close to main road.
Room noisey as it was close to main road.
Andy
Very Good
Bit remote but perfect for an overnight stay. Good bar not too expensive and excellent food.
Verified traveler
👍
Verified traveler
One of the most comfortable beds I have slept in for a long time in a hotel.
Ian
Relatively recently refurbished to a very good standard.
Verified traveler
The room was very tiny, there was barely space on one side of the bed to walk next to it.
The bathroom was not clean and the shower was very antiquated and hard to use. There was no shelf space for toiletries. The bathtub was super high and hard to step in and out of.
In the guest room there was very little space for clothing. There was no dresser or chest of drawers. There was an open closet area that had hangers that were actually too high to reach. Things weren't set out properly.
The bathroom was not clean and the shower was very antiquated and hard to use. There was no shelf space for toiletries. The bathtub was super high and hard to step in and out of.
In the guest room there was very little space for clothing. There was no dresser or chest of drawers. There was an open closet area that had hangers that were actually too high to reach. Things weren't set out properly.
Verified traveler
It was very convenient to the M74 motorway on which we were travelling.
It also had a very pleasant restaurant. It was, however, very remote from the other facilities in the town of Lockerbie.
it
It also had a very pleasant restaurant. It was, however, very remote from the other facilities in the town of Lockerbie.
it
Paul
Brilliant friendly welcome. We booked last minute but everything was ready when we arrived. Fantastic room. Comfy bed. Big bathroom and bath. Breakfast was amazing and we went away with full tummies well tested and happy. Totally recommended.
jane
A warm welcome and comfortable break
Welcoming staff and very helpful. Good choice fior dinner and breakfast. Comfortable room.
Verified traveler
Ok for one night
A pleasant enough hotel, obviously recently refurbished. Some delay at registration as no one was available to check us in but a waitress was helpful in finding us somewhere to sit. Room was small. Evening food and breakfast ok. Alright for a night but possibly wouldnt stay longer.
Verified traveler
Good modern rooms
Nice modern rooms but poor water pressure in shower
Verified traveler
Generally OK if the price is right. The hotel looks freshly renovated.
The check in was chaotic. Our room heated by kitchen, which meant we had to have the windows open all night which let all the road noise in during the night and all the kitchen noise to wake us up when they opened for breakfast. Room number 10 should be heavily discounted or converted to broom cupboard.
The check in was chaotic. Our room heated by kitchen, which meant we had to have the windows open all night which let all the road noise in during the night and all the kitchen noise to wake us up when they opened for breakfast. Room number 10 should be heavily discounted or converted to broom cupboard.
Phyllis
Phyllis
The hotel had just reopened after a refit of the windows but we were made very welcome and the food and staff were excellent. Well worth a visit.
brian
Short stay but very memorable
Working locally, excellent service and upgraded room. Brilliant
Colin
OK for 1-night
Old accommodation but plenty of character in the building. Staff could be more friendly, appeared to be very stressed when it was getting busy. Unable to obtain a VAT receipt when checking out but eventually received it by email a few days later.
Paul
Paul from stoke
Breakfast could have been better
Verified traveler
Faulty Towers
Whilst the staff are very nice the hotel itself is awful, please do yourself a favour and dont stay here its outdated. There were large stains up the walls and across the carpets. The bed is rock hard couldn't sleep a wink please go to the Townhead or the best Western if you want a decent nights sleep
Verified traveler
Good value for money
Lovely, friendly hotel. A little dated in areas but still clean and tidy. Comfortable bed, good shower and excellent breakfast.
Verified traveler
Not bad but very thin walls.
Warm room, plenty of hot water. Clean and tidy. Staff very friendly and helpful.
Drawback was the paper thin walls between the bedrooms.
Drawback was the paper thin walls between the bedrooms.
Verified traveler
Nice little country hotel
Stayed here for 1 night in March 16 and can't fault the hotel. Great location and the staff were very helpful. Would have no problems staying here in the future.
Verified traveler
average
average
Location & surroundings
Sure Hotel by Best Western Lockerbie
Old Annan Road, Lockerbie, United Kingdom
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Sure Hotel by Best Western Lockerbie
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