Name: The Westin Lake Las Vegas Resort & Spa
Address: 101 MonteLago Boulevard, Henderson, 89011, US

The Westin Lake Las Vegas Resort & Spa

Las Vegas - NV · United States

101 MonteLago BoulevardView location

100 reviews shown

8/10

Excellent

24 Jul 2026

Guadalupe

The rooms were clean but the air conditioning was not working properly, it didn’t cool enough no matter what temperature we programmed. The upper pool was closed all during our stay and the hot tub was closed as the well advertised restaurant.

10/10

Exceptional

24 Jul 2026

Anna

THE HOTEL IS BEAUTIFUL AND A GREAT GET AWAY

8/10

Excellent

21 Jul 2026

monica

Such a beautiful Resort inside but the outside can use some work, stayed with the fam for 4 days and sadly was only able to use upper pool once during our stay because it was under construction, hot tubs were closed and access to lake was closed my whole stay,but overall great place to relax and sleep.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Chanda

The property is beautiful.
Staff is friendly from front desk to all staff that we walked by saying Hello with a smile on their face!

Family_with_children

10/10

Exceptional

20 Jul 2026

pat

exelent

10/10

Exceptional

20 Jul 2026

Juan

We stayed here for a basketball tournament and the facilities were clean. The beds were soft and the rooms were large enough for a family of four. It’s located in a beautiful location. We have been here before and we will return.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Asa

Great front desk staff!! Friendly, kind and helpful! Excellent way to start a stay!

Family_with_children

10/10

Exceptional

18 Jul 2026

James

Nice Place to watch Fireworks on 4th of July

Family

10/10

Exceptional

14 Jul 2026

Armand

Loved the experience. Great hotel, nice location.

2/10

Poor

12 Jul 2026

Steven

We were there for my son's 11th bday and decided to rent out a cabana. I'll start by saying the cabanas aren't really worth it if you can find a good spot by the pool area. It was extremely hot inside the cabana, the fan didn't help, the tv didn't work and our fridge didn't work. There was no one on sight to help us figure out how to get everything fixed and the only thing that was offered was $20 off after spending a couple hundred bucks. The second day we found a good spot by the pool and we probably had one of the worst services ever!!! The cocktail waitress got our orders wrong, purposely kept taking long and I know this because I've seen he look over at us a few times and still had the nerve to still charge me the service fee. Not to mention she dropped a piece of pineapple garnish on our dirty towels, walked away and put it back on the cup and served it to another guest. Now our hotel that we stayed in, our bathroom door handles kept coming off, our ac was not blowing cold air and we had it in the lowest, and the body wash was empty. Theres more stuff that occurred during my stay but I'm running out of space to write and this is my first time writing a review about anything and I don't have the energy for this.

Family_with_children

6/10

Pleasant

12 Jul 2026

Lindsay

Beautiful hotel, and the setting was great. We came when it was well over 100 degrees outside and the air conditioners could not keep up, both in our hotel rooms and in the main hotel lobby areas. So it made it pretty uncomfortable. Recent updates were nice and attractive. The hotel was crowded so when we would try to go eat at the restaurant it was too busy to accommodate us.

4/10

Poor

11 Jul 2026

Nancy

The room was nice but the ac didn’t work in the room or the hallway at all

Partner

10/10

Exceptional

11 Jul 2026

Kimberly

It was so peaceful

Partner

10/10

Exceptional

10 Jul 2026

jared

rooms clean pool was good for the kids

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

colton j

The property was so nice and very kid friendly! Everyone in the staff was helpful and welcoming! We will definitely stay here again! Such a beautiful property!

8/10

Excellent

08 Jul 2026

Karla

Room was not so clean! The tub was not clean!
Air conditioning was not working properly.

Partner

10/10

Exceptional

08 Jul 2026

Dan

Check in was amazingly easy even though we arrived early. Thank you Jewel for your excellent customer service!!!

Partner

10/10

Exceptional

07 Jul 2026

Xochil

Excellent place very clean

Friends_and_family Family

4/10

Poor

06 Jul 2026

Jessica

Very disappointed, I booked a one bedroom luxury suite two weeks before my hotel stay and the website said pay when I arrive. I had my two kids with me and my two brothers come, but then I get to the hotel and they end up giving my suite to someone else because they tried charging my card before I arrived and it was declined even though I wasn’t supposed to be charged until I got the hotel . I arrived only 30 minutes after check in and they already gave my room away. Really sucks we were cramped in a small room , and when I asked for a roll away bed they took 2 hours to bring it up and didn’t even bring it until we had to call and remind them . Ridiculous. Very disappointed. I used to love this hotel but it’s not fair they gave my room away. My entire family was excited and they kind of ruined our day.

Family_with_children

10/10

Exceptional

06 Jul 2026

Angelic

good

8/10

Excellent

06 Jul 2026

John

Clean room, great staff and free parking.
No shuttle to the village on holidays. Had to uber, $50 each way for 1.5 miles and a 4 minute drive. Food was excellent on the property though.

Partner

10/10

Exceptional

05 Jul 2026

Alma

From the moment I checked in, the staff was attentive, welcoming, and truly exceptional. Z, the young man at check-in, was very pleasant, friendly, and made us feel right at home.
A special thank you to Saul in the recreation area. He was incredibly helpful and made sure our daybed reservation was taken care of, which made our day even more enjoyable.
We were traveling with our two pups, and when I realized I had forgotten our poop bags, the staff kindly gave me not only a roll but also an entire pack. That thoughtful gesture was greatly appreciated.
Excellent customer service from start to finish. Everyone went above and beyond to make our stay comfortable and enjoyable. We truly appreciate the outstanding hospitality and look forward to coming back. Highly recommended!

Friends_and_family Family

4/10

Poor

05 Jul 2026

Josephine

Just the lake view that I was attracted to. It’s my fault that I was not aware of pets in the hotel and they were too many of them and I have to keep myself distance due to asthma and the carpet in the room was way too old that looks nasty that added up my worries of asthma attacks . The TV was not working too . So seemed my stay was not really comfortable. And also , I know it was the July 4th but that’s not excuse to have dirty pools in the surrounding with empty cans and plastic glasses and some of them floated on the pool. I took some pictures of them. Safety? I haven’t seen guards around the pool where people were drinking around the pool. I decided not to dip into the pool at all. Sorry , this is just my experience where excitement turned into worries and frustration.

Partner

10/10

Exceptional

05 Jul 2026

Brenda

Nice beautiful place lake view

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Douglas

Very elegant property with an awesome friendly staff. Rooms where very large and comfortable. Pool areas were great as there are 2 pools. Forget the beach as it was swampy and the grounds need some clean up. Come on Marriott. You can do better on the outside maintenance. The food in Ricks Cafe was amazingly great and very reasonable for an upscale resort. Most of all the staff was incredible. Every person made you feel welcome Way to go! Best staff

Partner

10/10

Exceptional

30 Jun 2026

Veronica

Everything was amazing! I absolutely loved this place. It was beautiful, spotless, and very well maintained. The peaceful atmosphere made my stay even more special. I highly recommend it 100%! I would definitely come back without a doubt.

Partner

8/10

Excellent

28 Jun 2026

Barry

Staff did their best. Room was not available at appropriate check in time...had to wait an hour for a room. When finally got a room, the AC was not working and had to deal with getting new room and moving luggage. Front desk staff and Manager tried to fix and it was appreciated. Would definitely give them another try as property is ver nice.

Partner

10/10

Exceptional

28 Jun 2026

Alexandra

Always well maintained. We love the pool

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Maria Michole

Peaceful nice

Family

10/10

Exceptional

28 Jun 2026

Lovelyn

We love this property and our kids really enjoy the pool and slide. Th pool was not as clean as they used to be with a lot of debris and plastic cups in the water. But oversall, we love it here.

Family_with_children

10/10

Exceptional

27 Jun 2026

mark

Amazing place to stay. Only thing is no meal room service just snacks. We will stay here again!

Family

6/10

Pleasant

27 Jun 2026

Laura

Falta de mantenimiento

Family_with_children

8/10

Excellent

26 Jun 2026

Victor

Muy buena

10/10

Exceptional

23 Jun 2026

Cheyenne

So beautiful. My friend got married at a hotel nearby and this was one was far more beautiful

Partner

8/10

Excellent

22 Jun 2026

Penny

The resort is a nice place, however the pond is nasty and when I asked for a lake view I got a room looking at the pond, and a partial view of the lake. The pool had a couple of plastic cups at the bottom of it and our friend actually stepped on one. And the staff at the towel counter handed us our towels without them being folded, when I was handed the towels the young man told me don't worry they are clean we just haven't folded them. The grounds could be taken care of a little better as far as trash being on the grounds.

Business Friends

10/10

Exceptional

22 Jun 2026

Patty

Beautiful property with very pleasant and helpful staff. Gorgeous room. Some of the common areas need a bit of refreshing but overall a lovely resort.

Self

6/10

Pleasant

22 Jun 2026

Lisa

I normally love staying at the Westin but I think it’s time for them to do a renovation. The rooms had a weird odor. The air conditioner didn’t work so great either. I rented a one bedroom luxury suite and there was a light bulb out by the bar. The pool was so dirty. We had to tell the life guard to clean the pool and it was still pretty dirty.

Family_with_children

6/10

Pleasant

21 Jun 2026

Breckell

My family and I have been visiting the Westin for over 10 years, which makes it disappointing to say that the property has noticeably declined over the last couple of years.
The biggest concern was pool safety. During our visit, I observed a lifeguard repeatedly using his phone while sitting on the lifeguard stand. I recorded multiple videos over a period of more than 10 minutes showing him on and off his phone instead of actively scanning the pool. He also appeared more concerned with looking around to see if a manager was approaching than monitoring swimmers. I reported the issue to management and provided two of the six videos I recorded. For a resort that promotes a family-friendly environment, this was extremely concerning.
The pool area itself was not well maintained. The pool deck was dirty, and our cabana had bird droppings on several of the lounge chairs when we arrived. The television in the cabana did not work, and there appeared to be only one server covering all of the cabanas. As a result, it took nearly an hour to receive our food and drinks, and we were never checked on afterward.
Customer service was inconsistent throughout the resort. At Starbucks, the barista, threw away my cup before my order was complete. When I pointed out that I was still missing a drink, she became visibly frustrated, slamming items around while preparing it. When I later mentioned that the drink had been made incorrectly, her attitude worsened. After all of that, I still thanked her,

Family_with_children

2/10

Poor

21 Jun 2026

Dylan

This is the most poorly managed hotel I’ve ever stayed at. There was trash everywhere on the ground, people were smoking inside and out, there’s broken glass in the parking lot, one of the major pools was broken, all of the Jacuzzis were broken, the shower in our room was broken. I would not recommend staying at this hotel to anyone.

Family_with_children

10/10

Exceptional

19 Jun 2026

Lisa

Wonderful staff and great hotel. Views of the lake were spectacular and it was quiet. Highly recommend.

Partner

8/10

Excellent

16 Jun 2026

Rose

Booked the stay for the beach!! The beach was to open at 9am and never opened every staff member gave us a different answer.

10/10

Exceptional

14 Jun 2026

Blanca

Quiet & green area

Friends

10/10

Exceptional

14 Jun 2026

Reinier

Todo increíble gran experiencia

Family_with_children

10/10

Exceptional

09 Jun 2026

Tammy

Parking was a breeze, the staff was absolutely wonderful! From checking us in early, to the pool staff, shuttle service, room service, and check out, the entire staff was constantly impressing us with their kindness and generosity. The room was clean and cool during the summer heat! The pool was very clean, as usual, and the slide is so much fun! Our bestie birthday staycation was well worth it, and we'll continue to keep coming back! I love The Westin Lake Las Vegas, I've stayed here many times over the years, including my wedding night! We love this place. Thank you!!

Friends

10/10

Exceptional

07 Jun 2026

Sandra

Always an enjoyable stay. Lovely property, fantastic pool, great DJ and the surrounding views are just beautiful.

Family_with_children

10/10

Exceptional

06 Jun 2026

Braedon

Wonderful stay that is out of the way. AC didn't cool the room as much as desired but highly recommend and will stay again.

Self

6/10

Pleasant

04 Jun 2026

Gypsie

I was a little disappointed. Although i did appreciate the friendliness of the check in staff, valet & pool towel staff, i felt as though my requests were unmet. We requested a quiet room where there weren't families with kids (jr suites) or stairs/elevator access. We got exactly that. Maybe they tried but didn't quite get it right. Booked here instead of hilton due to the \"beach\" area, which was closed during our weekend visit as well as hot tub. Thete was a lot of bird poop everywhere which i understand can be put of their control but made it hard to find a clean lounge seat by pool. The breakfast was nothing special at all go off site if you want better. Although we got a lake view the balcony is not walkable its about a foot of space. If you get a ground level room for a patio know that you have no privacy & share access with your neighbor. Overall the price was not worth it.

Partner

10/10

Exceptional

03 Jun 2026

Susan

Such a beautiful property. We have stayed here before and will stay again. Lovely room on 9th floor overlooking an expanse of palm trees.

Partner

10/10

Exceptional

03 Jun 2026

Macs Ag

Tranquility- relaxing and great property area by the water. Outdoor seating area.

Family_with_children

10/10

Exceptional

01 Jun 2026

Nahomy

The rooms and amenities were fantastic. A very pleasant stay.

Family

10/10

Exceptional

31 May 2026

Rachel

This resort is very beautiful! Our room smelled like a septic tank for most of the day though, unfortunately. The smell seemed to be coming from the air conditioning and no amount of leaving the sliding door open would alleviate this. Thankfully it went away around 5am...

10/10

Exceptional

30 May 2026

Thang

Free parking and amazing shower

Partner

8/10

Excellent

29 May 2026

Wendy

It was fine. Had a quick stay.

Partner

10/10

Exceptional

28 May 2026

Allison

overall was a great weekend trip

10/10

Exceptional

26 May 2026

Kiley

This place is beautiful. The pool is amazing. Restraints and bars were awesome. This place speaks for itself.

Partner

10/10

Exceptional

26 May 2026

Karriem

Second time staying at The Westin at Lake Las Vegas. Another great stay. Just wish the restaurants would stay open a little later. Cheers!!

Partner

10/10

Exceptional

25 May 2026

Kathy

Great Staff, Rooms, Amenities.

Friends

4/10

Poor

24 May 2026

Megan

AC did not cool the room. Said is was 62 but over 70 the whole night and we could not sleep at all.

10/10

Exceptional

22 May 2026

Jessica

Beautiful views

Family_with_children

10/10

Exceptional

20 May 2026

Brett

Dining options on the property were good. The pools were nice. However, it was further from Vegas and other activities then we expected.

Partner

10/10

Exceptional

19 May 2026

Melissa

The resort is absolutely stunning. Every time we go the property is very relaxing. The hotel rooms are beautiful. It’s definitely a relaxing vibe throughout I highly recommend

Family

8/10

Excellent

18 May 2026

ALON

So relaxing we love it as quick gateway !

Family_with_children

10/10

Exceptional

17 May 2026

Richard

Very peaceful and safe frield staff nice amenities lovely view good dining experience wonderful staff in Ricks cafe was very helpful the hotels decor interior/exterior is wonderful my wife and I loved it I recommend the Westin lake lasvegas 👍👍👍

Partner

10/10

Exceptional

16 May 2026

Paul

This is a great resort away from the ruckus of downtown Las Vegas. The Friday Night Prime Rib Special at Rick's was fabulous! The only issue we had was the early closing of the pool and hot tub area at 7 pm, when the outside temperature was still above 95F. I liked that there were more than 10-12 Level 1 EV charging stations in the parking area (credit card and smartphone required). Overnight charging provided a full battery charge for the next days travels.

Partner

10/10

Exceptional

15 May 2026

Nicole

Great lake views

Self

10/10

Exceptional

14 May 2026

David

Great place to getaway. Clean room friendly and helpful staff. Loved it

Pet

6/10

Pleasant

12 May 2026

Christopher

When we arrived in our room, the smell of old rug welcomed us. Room is warm, I thought maybe because we just got in so i didnt mind, and this was at 4pm check in. Room is okay, decent, clean. So i turned the ac to 70 coz its still not cooling down and we went to the pool. Came back at 7pm and room still warm, went down to front desk and told them about the issue and they said theyll send engineering to check it while were gone to eat. i said okay, and when we came back at 10pm room is still warm and it is on 65. Went to front desk to complain that theres even a spoiled food inside the mini fridge plus the room not cooling down and theyre glad to switch us to a different room and gave us hotel credit. New room is a little better, ac is at 62 but its just a tad cooler than the previous room that weve been to. Just disappointed with a 250$ room. I hope they fix their rooms and update it. Its very disappointing considering there are many people who comes here.

Family_with_children

10/10

Exceptional

11 May 2026

Elisa

Todo me gustó, será mi lugar favorito

Family

10/10

Exceptional

10 May 2026

Nahomy

Lovely quiet location.

Family

2/10

Poor

10 May 2026

eileen

Registration receptionist was rude, the only pool open was filthy and had not been vacuumed for some time and the entire patio and pool smelled of sewer the entire time we were there!!

Family

8/10

Excellent

08 May 2026

Michael

Gift shop positioned at front desk drinks snacks a poor location and very limited

Family_with_children

8/10

Excellent

07 May 2026

Mario

Away from the strip, relaxing 😌

Family_with_children

8/10

Excellent

07 May 2026

Paula

The property is a bit run down, bird poop everywhere in the outside seating on the lake.

The room was very nice and very clean. The restaurants were great!

Partner

10/10

Exceptional

07 May 2026

Sharon

My favorite place to stay in Henderson! :)

Partner

10/10

Exceptional

05 May 2026

lori

Very peaceful setting. Great pool. Nice comfy room. Good food at Rick’s.

Partner

10/10

Exceptional

04 May 2026

Brian

This was my second time staying at this property in a month and looking to go back soon. Great place to go with friends and families.

Family

10/10

Exceptional

27 Apr 2026

Roniraj

Yes

Family_with_children

10/10

Exceptional

24 Apr 2026

Elie

Weekdays hard to fine some things to eat restaurant dont open weekdays i had to drive far away to eat

Family

10/10

Exceptional

21 Apr 2026

Alex

I visited this resort 12 years ago and it has held up beautifully. I aim to make it a practice to visit every year.

Partner

10/10

Exceptional

20 Apr 2026

Olajuyi

I loved the lake view, helpful staff and the massage at the spa

Self

10/10

Exceptional

19 Apr 2026

Angela

Our stay at the Westin Lake Las Vegas was relaxing. The accommodations were comfortable and the ground were beautiful. Very happy with our stay.

Partner

10/10

Exceptional

19 Apr 2026

Laveeta

I absolutely loved it and it’s my first time and everything perfect and peaceful . Extremely cleaned in the room and the whole room was so peaceful and perfectly

Self

10/10

Exceptional

18 Apr 2026

john

Beautiful , clean rooms, great staff

8/10

Excellent

13 Apr 2026

Shelley

Hotel overall was very nice. The lake view was beautiful with lots of area to sit down and enjoy it. Restaurant was very pricy. Food was ok. Room was clean for the most part except for hair in the shower drain and black marks on the shower floor.

Family

10/10

Exceptional

12 Apr 2026

Edward

We enjoyed our stay at the Westin Resort and Spa! It was clean, comfortable, and relaxing.

Partner

10/10

Exceptional

11 Apr 2026

Ronald

Beautiful resort

Partner

10/10

Exceptional

11 Apr 2026

Ronald

Beautiful property good restaurants

Partner

6/10

Pleasant

07 Apr 2026

Bismark

it was okay . the room was clean but needs more care like shower tubes was stained.

Partner

10/10

Exceptional

07 Apr 2026

Ryan

Nice

Family_with_children

10/10

Exceptional

06 Apr 2026

Svitlana

We had a wonderful stay! The restaurant was absolutely delicious — we ordered the steak and the salmon, and both dishes were outstanding.

The breakfast at the hotel definitely deserves special mention. It’s $27 per person and offers a great selection of tasty options. Don’t miss the omelet station — it’s amazing and totally worth it!

For us, this hotel felt like a true paradise — a peaceful and relaxing escape after three busy days in Las Vegas. The pool with a mountain view is beautiful, and in the evening it’s so calm and cozy to sit by the fire.

We honestly wish we had stayed two nights instead of just one in this quiet little gem. 😍

Family

10/10

Exceptional

06 Apr 2026

Trent

Super nice place

6/10

Pleasant

06 Apr 2026

Maverick

clean room, clean property, and very nice lakeview. Front desk and restaurant staff were nice. The only complimentary amenities were the pool, breakfast and fitness room everything else you have to pay. there are discounts with your stay but the discount is basically replaced with gratuity with every available service, didnt really affect my stay but other guests were audibly disappointed/disgruntled at almost every \"amenity\" we visited/used. we ended up at the lakefront at the hilton for most of our stay/activities (theres so much more to offer over there)

Partner

10/10

Exceptional

01 Apr 2026

Kathy

Everything and everyone was great, Alexis was AMAZING!!! Food was really good and our waitress was great, I feel really bad that I can’t remember her name, but I do remember she was fun, very vibrant and chatty. She had like dirty blonde hair pulled up in a bun.

Family

8/10

Excellent

30 Mar 2026

Satena

Staff was very friendly & helpful. We had a maintenance emergency because the shower faucet came off the wall and the water would not turn off. I called the front desk and maintenance came in less than 5 minutes. He fixed the problem immediately. We had been in the room for almost 5hrs and the ac never cooled. I told maintenance & he knew immediately what the problem. He explained the unit was still set for winter. We were in a junior suite & I told him it has not been winter in Vegas for over a month so it didn’t make sense for it to still be set to winter. The property is absolutely gorgeous!

Partner

10/10

Exceptional

30 Mar 2026

Angy

Foodservice at Rick’s cafe is very slow. But overall hotel is nice, quiet, tidy, easy parking.

Partner

2/10

Poor

30 Mar 2026

Jeanette

pool closed early, no hot tub, room was not cleaned, grounds unkept, needs A LOT of updating

4/10

Poor

30 Mar 2026

Mariceleste

One of the major reasons we RETURNED to the Westin was the great experience we had there 2 years ago - so what a disappointment that no one could tell us where to find the corn hole game we had so enjoyed on that earlier trip. The best news is that the Hilton and Village were just a short drive away - and that's where we spenft DAYS 2 & 3, only sleeping at the Westin. Needless to say, next time we'll stay at the Hilton!

Partner

10/10

Exceptional

29 Mar 2026

Rebecca

Yes

6/10

Pleasant

28 Mar 2026

Steven

Parking was easy . Didn't use the bar.

Family

4/10

Poor

27 Mar 2026

Rosemary

We were there off season and even though it was nearly 100 degrees each day, the pool was only open until 5pm. The slide was closed.

The staff was confused and gave conflicting information when asked.

The restaurant was understaffed. Food was not bad.

The room smelled of wet cleaning towel when we entered. There was no fan in the bathroom which was problematic since 3 of us were sharing.

There was no option of 2 queen beds. Instead we were left with 2 doubles. Which really is not enough room to share the bed with adults and kids.

Family_with_children