Siegel Slots and Suites

United States , Las Vegas - NV
LAS VEGAS, 5011 E Craig Rd
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100 reviews shown

4/10

Poor

03 Dec 2022

GREG

This has to be the weirdest hotel, it's supposed to be double occupancy and they only give you one set of towels, they're still using actual keys for the rooms ( even the most low budget hotel use key cards) there were no cups in the bathroom. For the price I paid I think I should get a refund or something because this hotel is pretty bad.. I definitely will not be staying here again and definitely will not be recommending it to anyone

Leisure Friends

4/10

Poor

29 Mar 2022

Jose

The area around looked rundown. Hardly anything in the room. It looked dilapidated and bare. The floor was very dusty and dirty. It felt like I stayed in someone's garage that had a bed and a bathroom.

Leisure Family

8/10

Excellent

25 Mar 2022

Connor

The pool is closed and the office hours are limited. The place was clean but needs updating.

Leisure Family

10/10

Exceptional

18 Feb 2022

Megan

I would absolutely stay again if traveling in the area. The room was clean, spacious, and updated with wood type flooring. Both mattresses appeared new and were very comfortable. Linens and towels were all clean and comfortable as well. There is a small kitchenette areas with a mini fridge, microwave, and table with chairs.

They were able to accommodate our after hours arrival and early check out times. Both Regina in the office and the courtesy night patrol man were very friendly and helpful when we had questions.

I was worried about other reviews, but we found the property to be quiet and didn’t have any smoke smell in the non-smoking room we rented.

Leisure Partner

10/10

Exceptional

15 Feb 2022

Christina

Awesome front desk n super nice renovated room

Leisure Family_with_children

2/10

Poor

23 Jan 2022

Rene

Quite

Leisure

6/10

Pleasant

08 Jan 2022

Verified traveler

Reasonable room.

Okay hotel, a little old. Could use updating.

Business

2/10

Poor

14 Dec 2021

Donald

Well they had to make a key for the room 1 and that it had one lock on the door. The bathroom was in poor condition and my car got hit in the parking lot the guy at the desk wasn’t friendly

Leisure Family_with_children

10/10

Exceptional

22 Nov 2021

Jonna

Friendly

Very friendly staff

Partner

10/10

Exceptional

20 Nov 2021

Zachary

Friendly staff and clean comfortable rooms :) only suggestion would be add a coffee machine in the room.

Business_and_leisure Self

8/10

Excellent

17 Nov 2021

Verified traveler

There was a police situation when I arrived. A problem with a long term guest. It was a little unnerving at check in but otherwise the stay was fine.

Self

2/10

Poor

26 Aug 2021

Brian

A Joke!

I was using my rewards free night. Made the reservation. Was not told about deposit having to be paid up front. was called the day before my trip and told this info. Was never told before I reserved the room. Because of HOTELS.COM Error, I could not stay ther, thus loosing out on my free room. HOTELS.COM is a HOT MESS with all the EXTRA! I'm a Gold Member too! I'm about done with this company! Give me my room back!

Friends_and_family Friends

10/10

Exceptional

15 Aug 2021

Verified traveler

misleading terrible place

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2021

Amanda

I’d stay again

No thrills motel, you get what you pay for. The rooms do have microwave and refrigerator and they are clean!

Partner

8/10

Excellent

25 Jun 2021

Verified traveler

This is a fine place to stay if you are in North Las Vegas and need value-conscious accomodation. The units appear split between longer-term folks and short-term rentals, so it feels less like a hotel and more like a short-term apartment stay.

I had a basic Double room. It had everything I needed: beds w decent linens, a small table, dresser, microwave, fridge, and adequate bathroom facilities. No frills, but that was fine with me.

I also arrived late, so my check-in was remote, but that was a smooth and easy process. All standard check out, as well. Quick return of my deposit, easy overall.

There were a few slightly weaker spots: the bathroom paper roll was partially used when I arrived, with no spare. Had I stayed a bit longer, I would have considered getting my own, as I was working during the open office hours. The floors (no longer carpet, but now a nice vinyl plank) were a bit sticky and dirty in spots (hard to see w the eye, but bare soles and socks gave it away, so no ding on the place). The in-wall AC, while extremely effective in a record heat wave, was also a bit loud. If you are a light sleeper, earplugs might be a good move.

Overall, I got what I paid for, felt secure, and got the sleep I needed on my trip. This isn't the Ritz, but they make a good effort to provide good accomodation and I enjoyed my stay. Thanks!

Business_and_leisure Self

8/10

Excellent

16 Mar 2021

Flora

Stay inside at night

Stay inside at night

Business

2/10

Poor

20 Jan 2021

Verified traveler

• BEWARE TRAVELORS-This facility is a LONG Term Room Rental & they Only rent for 1 Nite stays when a longterm vacancy occurs... • Full BACKGROUND CHECKS R REQUIRED of All possible Room Customers, b4 room rental. • Room WREEKED/Smell of Cogarette Smoke, even tho no smoking room policy... • WORSE yet, we FOUND 3 NEEDLES in the Carpet, just next to the one bed..!!! • carpet had just been shampooed early in day... when u walked on floor, we had to wear our shoes & Every FOOTSTEP was with a Squishing Sound...

Business Partner

10/10

Exceptional

06 Nov 2019

Campbell

Staff was friendly, property was clean. Neighborhood is active.

Business Family

6/10

Pleasant

10 Sep 2019

Verified traveler

Nice room but the property is something to be desired.

Business Self

4/10

Poor

08 Sep 2019

Verified traveler

This is not even close to the pictures of the room on the site

Leisure Family

4/10

Poor

02 Sep 2019

Ramakrishna

Vague

Not clean, no room service , no maintenance

Friends_and_family Friends

10/10

Exceptional

19 Aug 2019

Verified traveler

The is clean. Good customer service I will there again. Thanks

2/10

Poor

10 Apr 2019

Verified traveler

I got there early Sunday morning. An argument broke out between 2 long term renters. 6 police cars had to show up. Then i check in foe 1 night. After checking in, i decided to pay fir a second night.
The next morning i discover over 12 bed bug bites.
I tell the girl on duty at the desk. She decided after inspecting it herself, there are no bed bugs. She then says a professional will look at it \"in the morning. I said im no longer comfortable staying here and i want my money back. After a full week of chasing corporate managers on the phone, i still have not even received a phone call. I will not stop pursuing this, until I'm made whole.

2/10

Poor

22 Mar 2019

Verified traveler

you have to get there and check in by 8pm or you lose whatever amount you paid expedia to reserve the room. this is not a hotel but an apartment complex that offers rooms if they have availability. Expedia will not refund your paid in advance expense if you get there after 8pm. This company is not a hotel and if you try to check in after 8pm you are screwed and will lose your money. do not book this hotel under any circumstances.

Business Self

2/10

Poor

21 Mar 2019

Verified traveler

Nothing good to say. 0/10. Room was disgusting, stains everywhere. Didn’t even stay 5 minutes there. Ended up booking another hotel in the area. The manager switched out deadbolts as soon as we got there. She said that old guests were stealing keys and coming back to he property. We didn’t feel safe and decided to leave.

Friends_and_family Partner

2/10

Poor

16 Feb 2019

Siegel

Liked nothing about that place , total disaster. Terrible beds , bathroom & shower sucked . Office nasty looking inside .

Business

8/10

Excellent

24 Jan 2019

Edward

Great little place to stay

Just what I needed while working in Las Vegas

2/10

Poor

22 Jan 2019

Verified traveler

This was a very disfunctional hotel. Noone new how to check reservations. They didnt even know what rooms were available.

Business

2/10

Poor

29 Nov 2018

Eric

Dissatissfied

Didn't get to stay there, they closed before I was able to check in....

Partner

10/10

Exceptional

24 Nov 2018

Verified traveler

Very quiet and clean

10/10

Exceptional

14 Nov 2018

Linda

Alejandra was great she was quick and fast and efficient she got us check in a great time frame and the check out process was amazing as well. The room was clean, and the bed was comfortable especially the pillows

2/10

Poor

10 Oct 2018

Kevin

I did not notice that this hotel only allows you to check in between 3 PM and 6 PM. That is quite literal. There is no staff available outside that time, even to call. I tried contacting them before hand when I found out about their limited check in time, but I couldn’t get a hold of anybody. When I finally did, they flat out refused to work with me . When I said I would need to cancel my reservation they hung up flat without even so much as a goodbye. Honestly, given their terrible check-in window I would not list this hotel on Expedia if I were you. I don’t have the luxury of life to try to hit such a limited window for checkin.

10/10

Exceptional

24 Aug 2018

James

Laidy jazzy at desk was so helpful and patient. Very. Nice warm greeting. And fast check in

2/10

Poor

22 Jun 2018

Verified traveler

Do not stay here! Lots of men hanging around the balconies and stairways well past midnight. Obvious drug use, smell of pot everywhere. No way to secure the room from inside except their keyed deadbolt. Beds look like they’ve been there since 1970. Frankly it was one of the most scariest unsafe experiences I’ve ever had. Expedia why is this place even on your list!

2/10

Poor

17 Jun 2018

Michael

Terrible hotels

One room had no running water abd another room the bathroom door was put on wrong and would not close. It took 2 hours to check in and there were so many mistakes with the wrong keys. Some of the people checked out right away due to no running water.

6/10

Pleasant

23 May 2018

Jackelyn

Stay away!

Didn’t think this hotel would be bad. But it’s BAD. There are people who actually live here and the area is horrible. Me and my boyfriend stayed in a hotel up he street for edc and it was perfect no problems whatsoever. However this hotel, I seriously thought we would be robbed or even shot. I would skip this place if I were you.

Partner

6/10

Pleasant

01 May 2018

Verified traveler

No free WiFi and it’s cost $13.

2/10

Poor

30 Apr 2018

Deann

We were not given time range for check in. Our email stated 3 pm. They shut down at 6 pm. No where in our info were we given this message. We arrived at about 7 pm, only to be turned away by Security. He also informed us is wasn't hotel but an extended stay facility.

Family

2/10

Poor

30 Apr 2018

Bob

Took at least 45 min to check in. Clerk said she couldn't xfer prepaid funds from Expedia??? After 1st night no maid service, beds unmade, no clean towels. The electronic key lock was removed and door only held closed by conventional deadbolt. No phone, no coffee maker. Extra \"Resort Fee\" above original prepaid charge.

2/10

Poor

21 Apr 2018

Verified traveler

NOT a hotel. Poorly trained desk staff, uncomfortable bed, LOUD noises from all surrounding areas (music from upstairs, children playing in parking lt, car alarms, etc.)

4/10

Poor

19 Apr 2018

Verified traveler

Felt unsafe. Lock on door minimal. Clientele at this facility was noisy and drinking alcohol in the parking lot

8/10

Excellent

11 Apr 2018

Verified traveler

You get what you pay for at Siegel

You get what you pay for, but the front desk clerks are nice and friendly which made up for the conditions of the unit I stayed in. The restaurant served some of the best Caribbean Jerk chicken I tasted since going there on vac. Wow

4/10

Poor

01 Apr 2018

Joe

rooms for rent or lease 50 bits

You get what you pay for. No big frills. OK for short stay. Some semi-permanent residents making loud conversation all through the night next door. No black out curtains, just horizontal blinds, outside lights floods in through window.

4/10

Poor

19 Mar 2018

Jesse

Well to begin with they stated they had \"recently renovated\". Not sure which decade that was but room had mismatched furniture, very badly stained walls and carpet, the window ac/heating unit was from early 80s and I know this because I worked 25 years in hotels and recognized it. It never worked properly and made the whole window shake when it was on. And possibly the worst part was I was never able to get hot water. I was lucky to even manage to get it barely lukewarm. Maint. said they would turn it up but it got worse by my 3rd day. The tv got grainy picture and never did figure out the channels. The casino did not have television reception at all for almost 6 hours Saturday while the NCAA tourney was going on. The best I can say is the staff overall was pleasant and did the best they could with the product they were given. All in all one of the worst hotels I have stayed at in many, many years.

2/10

Poor

15 Mar 2018

Verified traveler

The hotel office closes at 8pm

We could not check in because the hotel office closed at 8 pm.

2/10

Poor

12 Mar 2018

Verified traveler

This place is a dump! The staff is rude and is more concerned about singing to the radio then customerservice. The area is very scary and very low income renters. We did not even stay either night...lost out on mobey but was too scary to stay there! *** stay at your own risk!...to theft and life***

4/10

Poor

02 Mar 2018

LUCRETIA

Disappointed

People hanging in the stairwell. Casino reminded me of in Texas juke joint. The word my son would use is ghettoooooooooo. And property down the road is even worse. Oh yeah, the bed was sunken in very uncomfortable.

2/10

Poor

01 Mar 2018

Verified traveler

Broken door locks,windows stuck open

Broken door locks and the window didnt shut all the way has big air gap in it, a man was outside screaming at 12:45 am and he was in his underwear, there are no phones in rooms so if you needed help you couldnt call for help, i was by myself and im a woman and i didnt feel very safe and i booked it online and i thought i had paid for it online but when i got there i was told i had to pay $4 so i handed her a $20 and i was told i had to pay a $100 deposit in cash if i was paying the $4 in cash so i just paid it by my atm card, i wont be staying there again and the front of the heater unit kept falling open

6/10

Pleasant

01 Mar 2018

Greg

Okay for a night

Okay, for money spent

Partner

2/10

Poor

27 Feb 2018

anonymous

Motel in the ghetto

Front desk clerk was courteous, checked us in after closing at 6:06 pm. First room had bad tv and running toilet. Changed to another room with working tv and heat. Clean linens, dirty carpet, and loose toilet seat. Front desk clerk failed to change our room in computer system and notify night security. Night security banged on our door at midnight accusing us of illegal entry. Had to show room receipt to avoid police contact. On check in was charged almost $10 extra from expedia charges. Husband was confronted by blood gang member in am while walking his little service dog. Sketchy neighborhood with gang activity. Busted out door locks, only deadbolt. Great Chinese restaurant next door and friendly staff at bar.

6/10

Pleasant

26 Feb 2018

More of a long term residence

No seal on the door, loud booming bass music in the parking lot until 2AM. Couldn't check out before 8AM because the office doesn't stay open 24/7

6/10

Pleasant

15 Feb 2018

Brenda

Great staff!! Older, clean and comfortable.

Longer check-in than I expected, but very friendly staff. Rooms are older but very clean. Frankly, I was surprised at how clean and comfortable it was. Can not say enough good things about the staff, they so caring and helpful in so many ways.

2/10

Poor

11 Feb 2018

Verified traveler

Horrible

My experience was not good. Drug dealers every where. Hotel staff was on their personal phones while there was a line. Only one person was working. Room the walls were nasty. U can tell they didn’t change the sheets from the last person. Nor did they clean the tub. It had a towel on the floor of the tub.. I will never go back

6/10

Pleasant

22 Jan 2018

Bethany

Decent Hotel.

Checking in was a nightmare. Staff was not awful. But they were nice in the long run. stay was on bad, druggies are an issue in the area.

4/10

Poor

13 Jan 2018

mofred

Where Jerry Springer Show guests stay

Area was sketchy with regular shouting outside at all hours. Check in desk closes at 8PM so wasn't able to use my first booked night as I arrived after that time.

6/10

Pleasant

09 Jan 2018

Heather

Ughhh

Very very gross on the inside... I've stayed at a few different Vegas motels that were economically cheap but true gems on the inside.this is just a dump... people playing loud music all hours if the night... my tv was half green and half normal just not worth the price of tea in china

2/10

Poor

02 Jan 2018

jeff

unbelievable!

I booked it, paid and went directly there and front desk Nd everything was closed! I had to go find another hotel! Called to try to get refund and no answer and voicemail was full! How do I get a refund?

2/10

Poor

15 Nov 2017

Terrie

Do not stay here!

If I could give zero starts I would. When we arrived after 3 pm, which was check in time, we were told we had to wait because shift change was not complete yet. We waited for 15 minutes for them to check us in. The clerk was not very nice and kinda snotty.

When we finally got to our room. The water to the toilet was turned off but thankfully my husband was able to figure that out. The shower had very low pressure and very small. The knob to pull the shower on was broke so that was difficult to get on.

The room was dirty and gross. The beds were beyond hard and stiff. I think I would have much rather slept on the floor or in my car. I will never stay here again.

2/10

Poor

06 Nov 2017

afraid to say

In gettotown

Checked me in like I was renting an apartment. Sent me on wild goose chase for ice. Had to buy bag ice from corner liquor store. No maid service/clean towels beds made. Asked for non smoker room. Smelled the stinch of smoke the min. I walked in. Rust and mold in tub. Cigarette burns on bedding and countertops. In the middle of bad neighborhood. Worried about safety every time we left the room. Bathroom door lock busted.

4/10

Poor

27 Oct 2017

Carlos

Horrific place

This place shouldn’t be onHotels.com, I’d hate to see a traveling family show up to this place nothing but potheads sitting out side looks like a drug store with so many cars coming in and out all night!!!

10/10

Exceptional

13 Oct 2017

Theo

Great getaway! I enjoyed the stay. Definitely would book again.

4/10

Poor

22 Aug 2017

Verified traveler

Not very clean and poor service in general

I only stay there because it's close to the destination where I need to be...

2/10

Poor

05 Jul 2017

Martha

Terrible maintanance

I called to ask if maintanance can fix the shower there wasn't any cold water. The guy just showed up but, did not bring any tools or do anything to fix it.

2/10

Poor

25 Jun 2017

bad experience

I need my money back,when I get there the hotel close I have to pay more money and go to another Hotel.that was so bad its not my fault so i need my money back

2/10

Poor

21 Jun 2017

Verified traveler

I recommend finding a different place to stay

I stay at this hotel was absolutely horrible . The people who are working were nice but their customer service wasn't really good I felt like every time I asked a question and I was bothering them . Also every time the people upstairs took a shower our roof late a lot of my stuff got damaged over $250 worth of my things. While we were gone the roof leaked and got all over my make up in my suitcase many of my clothes are ruined from residue from the ceiling and my make up is absolutely destroyed . When we informed the service people they didn't even offer to change our room until the last night of our stay , and there was very poor communication within the stuff because no one knew of the leaking issue even though we told people in the office multiple times . The overall cleanliness of our room wasn't satisfactory. Overall the area was pretty sketchy I asked for a refund and they would only give me one night stay worth which I don't think it's very fair Seeing how there was significant damage to my personal items

Family

6/10

Pleasant

23 May 2017

xiao

Air condition was very noisy. Found cockroaches . Price was reasonable. Location is good.

2/10

Poor

20 Mar 2017

Natausha

It was terrible. Towels were so stiff from not being washed. There was 1 working tv channel with no remote and the bedding was also stained.

Partner

2/10

Poor

17 Mar 2017

Lee

Thet should pay you to stay there

Where to begin: The door to the room was missing the whole latch assembly. The only way to close and lock the door was with a dead bolt.The carpet on the floor was, I guess ,brown but it was so dirty it looked like black carpet to me. There was no toilet paper at all in the room and the towels were like sand paper.The office staff was non existent, and the whole place was like a bed dream.

Partner

2/10

Poor

12 Mar 2017

Heed the warning NO LATE CHECK IN!

I NEVER write reviews about my hotels, but feel I should warn others about my experience!
This Motel is in what appears to be a seedy part of town to begin with, it also appears to also be a weekly/monthly destination for transients, definitely not a happy family destination!..I am unable to review the actual room however, because I was unable to check in! The front office I was told closes at 8pm and outside office hours it is impossible to get a room!
We arrived at approximately 10 pm only to find the office closed with no one around, and no instructions for late check in! I've never seen this before at a motel/hotel! I went into the on site casino to look for answers, all they could tell me is look for the motel security guard, that he \"might\" be able to help.
When we couldn't find security after looking around for a bit, I called the hotel phone number listed on my itinerary. I was able to get through to a woman who said she would contact security for us and we waited 15 minutes, no security arrived. I called back, same woman answered, told me she is only a dispatch who contacts security, and couldn't help beyond that, but that she would try to contact them again. We waited another 20 minutes for security to arrive, only to be told there was nothing he could do to get us our room. All he could suggest is that we come back in the morning when the office is open!...YEAH RIGHT!
We had to find other accommodations at 11:30 pm!..Beware!

2/10

Poor

09 Jan 2017

Verified traveler

Dirty room

Worse than motel 6. But more expensive. Some hidden fees.

2/10

Poor

15 Nov 2016

Juice

worst i have ever been in

Screwed up check in, took one and one half hours standing in dirty smelly lobby before they fixed there mistake that a trainee counter person did. Would not let us go to our room and fix it latter. At that point we had been up for eighteen hrs and could barley keep our eyes open.

During our three day stay they never came in the room to clean, make beds, change towels, there were no glasses- plastic cups.

2/10

Poor

07 Nov 2016

Lisa

We had to request clean bedding. The electric went out the last night we were there so my breathing machine didn't work.

Family

8/10

Excellent

07 Nov 2016

Laverne

It was ok for what I needed it for.

4/10

Poor

26 Oct 2016

retired

Not a good hotel at all

Did'nt like the hotel the room had nothing to offer. As soon as we drove in to many people hanging around .

2/10

Poor

17 Oct 2016

Kristen

Cheap for a reason

First off I chose the pay at hotel option however the hotel charged me half the rooms price a couple days prior to my visit. Which was fine except it explicitly says on hotels.com you won't be charged till you get there. A little upset about that. Second I had tried to call the hotel to inquire about this and no one answered the phone for over an hour. I ended up emailing the general manager who was nice but only ended up telling me this was Expedia's policy and hotels.com partners with them so I was kinda SOL there. Once we got there desk staff was nice and courteous. However, this place is very seedy and our room had a foul odor and graffiti on the bathroom door. I reported it to the front desk and I was given free wifi for the night. Not a great solution but better than nothing I guess. Also there were splinters on the floor from furniture chipping that weren't vacuumed up and I stabbed my foot on one. There were people loitering around pretty much all hours of the day and night. As well this hotel or motel really is over 12 miles from the strip as opposed to the 4 that is listed on hotels.com. Be prepared to spend at least 45 minutes driving into Vegas with traffic. If you're not going to be in your room and need a cheap place in a pinch this place is OK. But beware of the area and be prepared for a not great room.

Partner

4/10

Poor

07 Oct 2016

Verified traveler

That's was not good because I have to pay for wifi

Every Hotel they have internet for customer but they didn't and customer have to buy. That was very bad.

10/10

Exceptional

13 Sep 2016

Buddie

Just like home.

It was great!!

2/10

Poor

09 Sep 2016

Verified traveler

Hotel staff is terrible, they wont allow you to enter after 6 PM

6/10

Pleasant

19 Aug 2016

Max Pinto

Friendly staff, accommodating

Nice people. Place needs renovation and rooms need microwave and kettle for coffee, tea, etc., plus a small fridge.

2/10

Poor

01 Aug 2016

Tristan

Worst room I've ever had (not exaggerating )

Dirty room. One operational Chanel on an old style CRT TV. No daily room cleaning. One bed was broken. Room smelled dingy like it had been smoked in for 40 years. Overall the room is comparable to the motel rooms seen in movies used for criminal activities.

Family

6/10

Pleasant

22 Jun 2016

Verified traveler

little to simple of a room for the price

Had to check in after office closed, but appreciated them staying an extra half hour to wait for me. Not enough towels in the room for the 4 occupants. beds were stiff. The toilet lid had to be kept up to open bathroom door. Ac controls were not easily accessible. Worked over night and slept during day so did not see staff. All in all felt I paid to much after seeing super 8 and Nellis Suites quality across the street for only $10 more a night.

2/10

Poor

31 May 2016

suzy

personal trip

The woman on duty Janella, was RUDE to me on the phone when i called to tell her I was going to be a little later than I figured. When I finally got to the hotel she was unfriendly and the two other people behind the counter looked as though they were waiting for me to hurry up and leave. Being a short-term, long-term hotel they were NOT focused on someone coming for a weekend; it was more addressed to someone staying long-term. If you are staying for just a couple of days DO NOT go to this hotel.
The amenities were nil. For three adults (known when I booked the room) one roll of toilet paper (not a full roll and no spare) one small bottle lotion and shampoo. We had to asked for toilet paper (was told they would bring over 2 rolls only got 1) it took 2 hours.

2/10

Poor

15 May 2016

Phillip

Must get there by 10 PM or the motel won't give you a room and keeps the money paid via Expedia. No refund and no room. Be very careful the neighborhood appears dangerous and sketchy.

2/10

Poor

18 Apr 2016

Verified traveler

Stay away

Horrible! They charge you if you miss check in. I usually get to Las Vegas late(10:30) and never had I had issues with the hotel front desk being closed. It was closed so I wasn't able to check in but yet they charge me for the night! Front desk is rude! Next day I came back. The room I stayed in was disgusting, the toilet didn't have water! Stay away. Go else where

6/10

Pleasant

25 Mar 2016

Verified traveler

Vegas dump

Hotel not bad but it is in a bad area ,they do back ground checks before you can stay

2/10

Poor

25 Mar 2016

Peter

Series of unfortunate events

Booked a 2 Queen Bedroom, there was only one bed. The staff including Janella gave an unwarranted, terrible attitude. There were random and suspicious people loitering around the parking lot during the night, raises a safety issue. Air conditioning did not function at all, and when I confronted this issue to the front desk, the response was \"I'm sorry to hear that.\" Thanks for nothing. There was no trash bin. My non-smoking room smelled like smoke. 2 out of 3 my room keys did not function. The vertical blinds had missing slots, had to improvise to give me and my guests some privacy. I would not stay here again. I'm a simple person, and my group and I are very adaptable. It's just unfortunate that what the hotel offered through its website and pictures and promises, it or they did not live up to the agreements proposed. And that is why I'm disappointed. We would have been better in a hostel because at least we wouldn't be surprised with unexpected lack of accommodations.

2/10

Poor

21 Mar 2016

Verified traveler

horrible

It wasn't clean, when I openned the door, smell terrible, Ireally wan't to run away, but I have been paid and was expencive 150. 00 per 1 night

4/10

Poor

04 Jan 2016

Barbara

If at all possible, stay elsewhere! Fair warning.

Spent two nights in this dump. I made the reservation through Hotels.com and ended up paying more when I checked into the motel. I had to change rooms because the heater didn't work. The second room's security wasn't good, I could see sky around the front door.

2/10

Poor

16 Nov 2015

Verified traveler

Worst hotel in the world

The employees are so rude to you my lights in the room didn't work at all. Not safe at all at night!!

2/10

Poor

07 Nov 2015

Verified traveler

Traveled twords hotel in a taxi, called and they said they were overbooked and that I shouldn't even go there. Taxi fees at that time were$45.00

2/10

Poor

21 Oct 2015

Verified traveler

Wont come back again!!!

I wont go there again. It was the worst hotel that we stayed ever in Las Vegas. The front desk people was rude. All of a sudden people from some other room entered in our room with their room key (security?????).

Family

4/10

Poor

20 Oct 2015

Liliana

well...

The woman at the front desk was very slow as if she wasn't happy at all. Very mopy. Probably hates her job. But the maintenance team was great and helpful.

Family

2/10

Poor

05 Oct 2015

Verified traveler

Where's my reservation!!!!

At check in they didn't have my reservation or any room left. I was stranded. They were very rude too me. I called Expedia back spent 30 minutes on hold and another 15 of process for Expedia to call the hotel and confirm. Finally Expedia said go back to office and get my room. I went back to office and the rude ladies finally gave my keys to the room. Very unsafe area... lots of Crack heads roaming around and gun fire. DON'T STAY HERE.

2/10

Poor

01 Oct 2015

Ryan

They run a scam

They ripped me off!!! I would never recommend this hotel to anyone!!!

Family

6/10

Pleasant

26 Sep 2015

cemil gokhan

less than average

not bad

Family

2/10

Poor

23 Sep 2015

Susan

We left the hotel.

It was the worst hotel experience we have ever had.

2/10

Poor

20 Sep 2015

Hotel in The Hood

Bad, homeless and hookers hanging around and dirty old smelly rooms

4/10

Poor

25 Aug 2015

Verified traveler

Less than average

The staff was friendly. The room was exceptionally comfortable and was clean. BUT, there was NO FREE WI-FI as it was stated on the internet. When I got there and asked for the wi-fi password, they told me it'll cost $4 for the basic $7 for the upgrade. So, I went to Wal-Mart to use their wi-fi. Their front office is not 24 hour service, so make sure to read your itinerary before your arrival otherwise you'll end up like without a room until you get there.
They did have a working AC unit which helped out quite a bit on a hundred degree weather, and there was a small but quaint casino next door so if I wanted to get a drink or something to eat, the casino was there.

2/10

Poor

13 Aug 2015

Verified traveler

AVOID

Awful!! Very dangerous area.

Family

4/10

Poor

12 Aug 2015

David

OVERBOOKED