Holiday Inn Express Las Vegas-Nellis By IHG

6/10

Pleasant

01 Mar 2026

Ted

There was no lighting over the mirror in the bathroom. Very hard to put makeup on. Finally use a flashlight that helped a little. I know it's in the middle of reconstruction but i think they should put some light over the mirror.

Partner

2/10

Poor

27 Feb 2026

Randell

WE NEVER STAYED HERE AMEX WILL NIT PAY THIS HOTEL

10/10

Exceptional

25 Dec 2025

RONALD

YES

Leisure Partner

2/10

Poor

23 Dec 2025

Sachin

I felt room was neglected.
Rude front desk person.
cockroaches and insects, attaching photos.
Smell was so bad like pee and construction mix.
Air conditioner was like generator.

8/10

Excellent

30 Nov 2025

Giovanny

Restroom not really clean.

Business_and_leisure Family_with_children

2/10

Poor

29 Nov 2025

Tamara

The room we were put in , I don't think it had been cleaned in a very long time. The carpet was ripped up and soggy we had to wear our shoes the entire time. The shower was so gross I did not take a shower. I have photos. The ceiling was stained the walls were stained. It smelled terrible . We did get moved to another room but it had no heat and at times no
Hot water. It was not the girls at the front desks fault. The hotel manager needs a course on hospitality and customer service. We came in from Alaska very disappointed . I stay at Holiday Inns all over the country this was the WORST place I've ever stayed in.

Business_and_leisure Partner

2/10

Poor

15 Nov 2025

Garrett

The room had no hot water. The lights flickered. The bed mattress had no support and left my back needing a chiropractor.

Business

2/10

Poor

11 Nov 2025

Kerry

Our first room only had a heater the ac didn’t work. They switched us room then tried to tell use that our dog left a stain I. The first room. My wife tried to scrub it on her knees and it didn’t come out. Then a hour into our 2nd room they wanted to move us again down to the 1st floor cause we had a service dog.

Friends_and_family Family

2/10

Poor

10 Nov 2025

Stephen

NO HOT WATER FOR 3 DAYS
NO HOUSE KEEPING FOR 3 DAYS
POOL NOT OPEN

6/10

Pleasant

03 Nov 2025

Michael

Fine. Just dirty

4/10

Poor

26 Sep 2025

Nancy

TV, refrigerator, phone, not in working order. No one available for assistance. Homeless man sleeping in front of side, front door.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Colleen

The floor in the bathroom was dirty. Otherwise this was good. Breakfast was amazing.

Leisure

10/10

Exceptional

25 Aug 2025

Horacio

Excellent service

2/10

Poor

11 Aug 2025

Samuel

Nothing

8/10

Excellent

09 Jul 2025

CHHALI

All the staff were very friendly. Room was soo nice and clean.

10/10

Exceptional

07 Jul 2025

Cynthia

The beds was comfy and the breakfast was excellent

Leisure Partner

8/10

Excellent

01 Jul 2025

Pathik

We liked that the hotel was in a quiet area, breakfast was good, pool was not open and they still put it in the advertisement for the hotel. Parking was very convenient but the property needed some upgrades like the elevator and walls, etc.

Leisure Family

2/10

Poor

23 Jun 2025

John

This hotel is the Worst holiday Inn that I have stayed over the last thirty years. I stayed there for 4 nights in a row and they NEVER cleaned my room or changed my bed sheets or gave new towels! I told the manager about this after ny second day and he said he would correct this but did nothing for the next two days! Never worry about the customer and the maintence of their room!

Leisure Self

8/10

Excellent

02 Jun 2025

Enrique

I like 👍

Business Family

6/10

Pleasant

25 May 2025

Samantha

Fire alarm kept going off during our stay. When it finally stopped the lights inside our room were still blinking making it hard to sleep.

8/10

Excellent

20 May 2025

Anaelis

The front desk staff was extremely nice. I would stay there again for that reason alone.

The beds are very comfy, room needs new carpet. I walked around the room the 1st night putting our things away. When i looked at my feet they where so dirty. You can feel the stickiness on the rugs.

Leisure Friends

8/10

Excellent

20 May 2025

Ishara

Amenities and Staff are great, the hotel does need renovation but it didn't effect our experience. Breakfast was great! Will be coming back next year again.

Leisure Friends

8/10

Excellent

19 May 2025

Andrew

everything was great only thing that was a bother that happened was the fire alarm went on all day saturday but not the staffs fault they did their best to fix the issue but the system was the problem. overall great staff and stay

Leisure Partner

2/10

Poor

18 Apr 2025

SAMUEL

An absolute joke. Cockroaches on my wall. Front desk screwed up with my card at check in. Calls me 2xs and wakes me up at 10:45pm threatening to kick us out if we don't come down to the desk and fix billing that they screwed up. Utter loss of words for how terrible it was

Leisure Family_with_children

6/10

Pleasant

16 Mar 2025

Frank

Clerk , efficient, no personality, no smile
No one at counter when I arrived , bell on counter to ring?
Waited 5 min the clerk came in front door?

Business_and_leisure

10/10

Exceptional

12 Mar 2025

Sean

Great

10/10

Exceptional

08 Mar 2025

Tina

Great place

10/10

Exceptional

02 Mar 2025

FELIX

Very kind personnel!

Leisure Partner

10/10

Exceptional

09 Feb 2025

Chad

The staff was exceptional

Business Family

10/10

Exceptional

07 Feb 2025

Jeffery

Charge less until you fix the motel

Old and broken for over 200$

Business

8/10

Excellent

30 Jan 2025

Angela

Ruthy who checked us in was great! Very courteous, patient, and kind. I would come back because of her, and the shower water pressure was amazing. Not so good; the heater in the room. I had to bring in a blanket from my trailer. Glad i had an extra.

Business Family

2/10

Poor

30 Dec 2024

Rishi

Overall condition of hotel is in dilapidated state

First, I was on my way and was getting late, so had called them about late check-in. They mentioned it’s fine, however when I reached hotel they mention card on file had some issues so they cancelled my reservation. They could have informed me about card issue, however luckily there was a room available so we survived with the kid. Overall condition of hotel is in dilapidated state, smell horrible and breakfast is a sham, for everything from bread, scrambled eggs, butter to water I need to request, else it’s hidden inside kitchen!!

Friends_and_family Family

4/10

Poor

16 Dec 2024

Luisito

I don't want to write a negative review as much as possible because, I want to help businesses, and Holiday Inn is excellent brand its one of my favorite hotel. I was shocked that I experience horrible treatment in this Nellis, Las Vegas Branch. I arrived Dec 12, 2024, 5Pm, our group came from SF to attend Strat Planning, The hotel reception staff said that Expedia overbooked them and they have no room for us (we reserved 3 rooms for six people since Nov 1, 2024). We waited for 4 hours, the staff wants us to contact Expedia for a refund, another option is to transfer us to another hotel, until another staff came in to help and give us a rooms its already 9Pm. In spite of the hardship, still I remain calm and patient. When I'm in the room, I reported to the counter that the water in the bath tub of our room keeps on running, we are concerned with the water conservation, but no response, We request for room cleaning because we stay there 4 days and 3 nights, I received a note that they don't clean the rooms unless you stay there for 7 days. Anyway we just stay there night time to sleep. The positive side is the breakfast is good, its hot and fresh. I think the property needs complete renovation. Thank you

Business Family

4/10

Poor

05 Dec 2024

Martha

The bathroom show link horrible the toilet seat half way off the room smelled musty the elevator looked unsafe the boarders all around chipped paint peeling uncomfortable hallways heated no ventilation
Will never book a holiday inn again

Leisure Family

4/10

Poor

20 Nov 2024

Raymond

Bathtub had soap scum around the tub. Water would not shut off completely. Value of what I paid was too much for the condition of the room. Lack of pride in cleaning.

Leisure

2/10

Poor

11 Nov 2024

Daniel

Establishment has not yet been updated. Toilet runs. AC leaks. Shower is dirty and molded. All surfaces were dusty including Curtains.

Friends_and_family Family

6/10

Pleasant

06 Nov 2024

Frederick

First room had a fire alarm that chirped at intervals. Second room had bedside lamp with broken switch. Toilet flushed very poorly and seemed to run forever. The room was fairly quiet and the breakfast at the hotel was great each morning. Staff was very friendly and did their best but building maintenance is lacking. Middle of the road hotel.

Self

8/10

Excellent

30 Oct 2024

Denise

The staff was great but the property is in need of some care! Our TV didn’t work some lights were burnt out! The breakfast area was well kept and stocked well!

Leisure Pet

2/10

Poor

21 Oct 2024

Michael

Other than the breakfast I didn’t like anything about house keeping service and the leaking faucet in the tub:(

Leisure Family

2/10

Poor

21 Oct 2024

Elizabeth

The floors were gross, they had marks all over them. You get out of the shower and walk on the tile and your feet got dirty. Something by toilet was sealing so the floor was occasionally wet. Only half the lights worked. The ac had to be on high or off otherwise it mad a lot of noise. The TV remote had to be right in front of the tv for it to work. The breakfast was not the best. The building needs a remodel so they are putting off having work done. You also can hear the planes from the airforce base across the way, we had no issues with that, but some people might

Leisure Family

2/10

Poor

21 Oct 2024

marilyn

Never again.

2/10

Poor

17 Oct 2024

Jeanne

No cable, NO POOL, the room was not serviced one day but the breakfast was great and the staff very kind.

6/10

Pleasant

08 Oct 2024

Yazbeth

Price was great for two rooms we reserved and access to rooms was great! Amenities available were also nice.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Roy

Handy location for getting out of town to the north. Suggest a 6:00 breakfast start instead of 6:30.

Leisure Family

10/10

Exceptional

22 Sep 2024

Fiorani

J’ai adoré le confort du lit et la gentillesse des employés, surtout Ruthy…

Leisure Self

6/10

Pleasant

17 Sep 2024

Melinda

dated

somewhat run down , could use an upgrade

Business

10/10

Exceptional

01 Sep 2024

Benita

Was good, friendly staff

Friends_and_family Friends

8/10

Excellent

25 Aug 2024

Ruben

Staff was wonderful helpful. Thank you

Business Friends

10/10

Exceptional

22 Aug 2024

Jose

Friendly staff

Leisure Family

4/10

Poor

14 Aug 2024

Gerald

Didn’t get recognize as priority at check in, pool had no water, upstairs hallway smelled of urin, breakfast area opened to late for military who had to leave by 6:30am, homeless wondering parking lot looking in cars.

Business Self

2/10

Poor

04 Aug 2024

James

Oops...I Did It Again

I have a knack for finding the wrong hotels.

Making the reservation and checkin went okay. I was exhausted and fell asleep. My Better Half stayed up later and then discovered an unwelcome guest on our room, the mighty small but ominuos Cimex lectularius, a Bed Bug.

Side note: if our teenage daughter had been with us, rest assured I would have been immediately woken up and faced hostage type demands to find a different hotel or else...and No, it wouldn't have been a pleasant outcome.

In the morning another \"not so distant\" relative was spotted carousing through the sheets, like a Gambler checkin' out the Casino. As I exited out the back door to load the car, I just about ran into a gentleman, who appeared to be the local exterminator, I think. Better late than never, I guess.

Oh, and speaking of Never, we won't be staying here again. The overall decor was quite drab and dated, bedside lamps had some issues working and the bathroom sink faucet felt like it might just pop right off when turning on/off the water. In the event you want a souvenir of your stay 😀

If you do decided to stay here, I recall a little verse from my childhood:

\"GOODNIGHT, SLEEP TIGHT.
DON'T LET THE BED BUGS BITE.
BUT IF THEY DO, PINCH THEM TIGHT
SO THEY WON'T BITE TOMORROW NIGHT\"

Yup, from now on my dearly beloved will be the one to pick the Hotel accommodations. Hopefully, the \"Lady\" has more Vegas \"Luck\" than I did!

Partner

6/10

Pleasant

23 Jul 2024

David

Don’t stay here

As soon as we got to the hotel I knew we were not staying. It looks like a 2nd rate motel off a back highway. The room had a weird smell that was being covered by a vanilla scent. The bathroom look as though it hadn’t been cleaned in a while. All around this place does not hold the standard for Holiday Inn Express. I gave up the cost of my booking to find a better place.

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Kornelius

Old property

Business Self

8/10

Excellent

07 Jul 2024

Karla

I really liked it, I feel satisfied with the service, the only thing is that if you don't load a car, you're far from the boulevard, otherwise it's fine, the breakfast is super good, and don't believe those people who say there are cucas and things like that because I didn't see anything like that. It is very clean and has super good air conditioning so I recommend it now if you want luxuries this is not what you are looking for but it is super complete as a hotel

Partner

10/10

Exceptional

05 Jul 2024

Alex

Didnt like the area

Leisure Partner

2/10

Poor

29 Jun 2024

Fangxiang

Not a good place

2/10

Poor

16 Jun 2024

David

The pool was closed for \"maintenance\". This was not known to me prior to book my stay. The overall appearance of the place was just poor. And when i decided to leave no one could help me check out or listened to my complaints. It was just bad.

Business Self

10/10

Exceptional

07 Jun 2024

Fernando

Affordable and 5 stars on location, cleanliness and service

Leisure Family

6/10

Pleasant

31 May 2024

Jaime D

pluming problem, leaking shower faucet, unresolved during our stay

Leisure Family

10/10

Exceptional

23 May 2024

Karina

Staff was AMAZING!!! They made us feel safe and comfortable. They welcomed us and made sure we were all checked in for out stay at EDC

Leisure Friends

10/10

Exceptional

20 May 2024

JOSE

Friendly staff. Would recommend to stay.

Leisure Friends

8/10

Excellent

30 Apr 2024

Donna

Close to airport.

6/10

Pleasant

16 Apr 2024

Dan

I would give this property 4 stars except for how beat up it is. It doesn't meet my expectations of a Holiday Inn Express. The walls, doors, corner moldings etc. are marred and dinged up. Our rooms sink faucet was corroded and leaked across the counter and onto the floor. The grounds were not well kept. On the plus side, the inside was very clean. The staff was very good. The breakfast was the best I've had at a Holiday Inn Express. The carpets were new and in great shape. Another plus is that because of the sketchy neighborhood, they have full time security patrolling the grounds.

Leisure Partner

2/10

Poor

14 Apr 2024

Noe

The front desk lady was not helpful at all and very rude. My rooms sink was clogged. The elevator broke. My stay was horrible

2/10

Poor

14 Apr 2024

Edith

DO NOT BOOK HERE, THERE'S MOLD EVERYWHERE
THE WALLS, THE BATHROOM, AND THE CARPETS ARE VERY DIRTY STAINS EVERYWHERE AND TURN UR FEET BLACK FROM STEPPING ON IT BAREFOOT. THE POOL IS NEVER OPENED, THE AC VENTS HAVE MOLD, THEY ARE ORANGE COLOR COMING OUT. THERE'S CRACKS IN THE WALLS, IT'S DISGUSTING AND UNHEALTHY CONDITIONS
DO NOT BOOK HERE

Leisure Family

8/10

Excellent

07 Apr 2024

Andrea

The lovely staff made up for the dated property. The Air Force Base is literally across the street and it was amazing to watch all of the fighter jets do their training. I would stay here again just for the personal airshow outside our window. The beds were comfy and was super convenient.

Leisure Family

10/10

Exceptional

29 Feb 2024

Edie

Safe and sound!

Excellent accommodation and customer service! Check in was a breeze. Stayed in a new area and knowing that Holiday Inn express would provide a comfortable and safe accommodation, was everything!

Friends_and_family Family

10/10

Exceptional

22 Feb 2024

Ariana

Great

Leisure Partner

10/10

Exceptional

19 Feb 2024

Carlos

Great hotel, near everything.

Business Partner

6/10

Pleasant

14 Dec 2023

Julie

Holiday Inn needs to upgrade this facility. The military and families that come to visit here deserve better. It is so old, the don’t have ANY current phone or device jacks, still use bar soap and individual shampoo/conditioner and the carpets in the room were disgustingly stained. Staff was awesome!

Leisure Family

10/10

Exceptional

27 Nov 2023

Dorn

Need a receipt

Leisure Pet

10/10

Exceptional

27 Oct 2023

Teko

It wasn't bad.

6/10

Pleasant

26 Oct 2023

Lifan

Not a good location. Staff 's attitude can be better

10/10

Exceptional

22 Oct 2023

Allison

We enjoyed our stay here! We interacted with two different men at the front desk and both were very friendly and helpful. It was a good place to stay for the night.

Leisure Partner

10/10

Exceptional

09 Oct 2023

Mateo

Good hotel and good service. Delicious breakfast. I recommend very much

Leisure Friends

2/10

Poor

05 Oct 2023

Jack

Not a nice place to stay at.

This hotel is very outdated, the AC quit working in the middle of the night. This hotel needs to be remodeled.

Business

4/10

Poor

24 Sep 2023

Chan

This property needs a major make over, the bathroom floors are all cracked and broken. The shower faucet could not be shutdown. The carpets were dirty and debris all over. Elevators were dirty with debris. For $179 they charged this was a total rip off, disappointed that HolidayInn allows them to exist. Employees were nice and courteous perhaps the only good thing.

Business_and_leisure

10/10

Exceptional

18 Sep 2023

Marjorie

Street Outlaws 2023

We came from California for Street Outlaws. Jeremy was outstanding on helping us w/everything. Great room, restaurant suggestions, fresh cookies, very helpful general information. Jordan I think worked next day & helped w/trying to print a couple things. Uber information ect. Breakfast everyday was very good. Rooms were very clean & bed was very comfortable.

Partner

8/10

Excellent

17 Sep 2023

Valentin

Could use more parking

6/10

Pleasant

03 Sep 2023

Jesus

They didn't find my reservation, but the lady checked me in anyway, but they asked me for a deposit. $100.00

Leisure Family

8/10

Excellent

23 Aug 2023

Patrick

No

4/10

Poor

23 Jul 2023

Aja

Stay was decent, did not feel too safe. Multiple persons outside sitting in vehicles, additionally, staff kept announcing room number out loud after asked not to. Would recommend any other hotel in the local are.

Business Pet

8/10

Excellent

07 Jul 2023

Juanika

Elevator button broken other than that motel was clean and good breakfast was served.

Leisure Family

8/10

Excellent

27 Jun 2023

Rebecca

It is what it is, good staff, great breakfast

Leisure Family

10/10

Exceptional

25 Jun 2023

Debra

The first room we had the bathtub faucet leaked and they instantly moved us and apologized. They were baking cookies too. The breakfast was plentiful and well stocked.

Leisure Partner

2/10

Poor

22 Jun 2023

Veronica

This hotels costumer service IS AWFUL

This was an AWFUL experience. Our flight got delayed so we showed up at 3:00 AM to check in and they refused us. They said check out ended at 1:00 and we needed to rebook our hotel and that we lost our money. We were traveling with a 5 month old. They literally wouldn’t let us stay in the room we booked when it was already prepaid. They wouldn’t give us a refund and told us we needed to pay the current fair again if we wanted to stay there. I’m so angry. If we booked and paid for a room, how can they just cancel us like that without compensation and tell us we can’t check in. It was literally out of our control.

Friends_and_family Family

10/10

Exceptional

19 Jun 2023

Julene

They had an entrance door locked. Customer could only exit through it. Stayed last year in August the pool was down, but the door was unlocked for entrance.

Leisure Pet

6/10

Pleasant

04 Jun 2023

Praneet

Breakfast could have had some better options

Leisure Family_with_children

10/10

Exceptional

04 Jun 2023

Modesta

Everything was great except bathroom door doesn’t lock and tub/shower is leaking.

6/10

Pleasant

28 Apr 2023

Alvin

It was old not updated furnisher and appreace .

Leisure Partner

10/10

Exceptional

25 Apr 2023

Bertha

Love it

It was great experience

Friends_and_family Family

6/10

Pleasant

07 Apr 2023

Norma

Breakfast items were either broke (pancakes) or not working correctly (juice)

Leisure Partner

6/10

Pleasant

22 Mar 2023

Robert D

The property need to be updated. Toilet and tub leaked all night, no hot water for a shower at 0830. Burnt-out lights in the room. Needs help. Not what we expected for what we paid. The staff was great!

Leisure Family

10/10

Exceptional

19 Mar 2023

JEAN

Very friendly experience when checking in; room was comfortable, clean, and well kept

Leisure Family

6/10

Pleasant

24 Feb 2023

Natalie

I’m grateful for the hot breakfast every morning. But it was dirty and had a dirty feeling. There was what looked like dry dog food left in the carpet in my room. The staff was helpful and very friendly.

Business Self

6/10

Pleasant

21 Feb 2023

Sara

My stay started off bad as my bed sheets were dirty from the last guest. I asked to switch rooms and the front desk person was great and switched me rooms right away. The hotel is a little run down, as there were multiple maintenance issues, so I would suggest either hiring more maintenance or a new person who can keep up with the multiple issues at this place. Small things like peeling or stained wall paper, dirty carpets, dingy draps, etc go a long way.

Business Self

10/10

Exceptional

21 Feb 2023

Jessenia

The property was well lit and everything was functioning great.

Leisure Family

10/10

Exceptional

18 Feb 2023

Simon

Nellis HIEx Stay

Definitely enjoyed my stay, as retired USAF Member was hoping to take advantage of proximity to Nellis AFB which I know from a few TDY trips. The biggest bonus didn't expect was the bath tub. I was able to soak in it 2X before checking out the next day.

Self

10/10

Exceptional

17 Feb 2023

Maria d

I really liked the location and the breakfast. The only thing I don't like is the sausages, but everything else is excellent. I'll be back soon and I'll recommend it to my friends.

Leisure Family

2/10

Poor

09 Feb 2023

Verified traveler

Needed a getaway. Booked a leisure king king room and of course got a double queen room.

Partner