Gleddoch Golf & Spa Resort

10/10

Exceptional

20 Jun 2026

Pauline

The staff were very helpful, had a lovely visit. I would stay there again.

Self

4/10

Poor

11 Jun 2026

Karen

Must have been given the worst room in the property overlooking a wall and air conditioning units at the bottom of the stairs leading up to the restaurant awful “view”, and noisy.
Have to book to use the spa which i did on arrival only to be told when i went there that there is a £25 fee per person per day to use it, even if you just want the pool! Needless to say facility was not used but they still tried to bill me saying there was a cancellation fee and a manager will have to agree not to charge….Discussed with receptionist who says all third party booking sites mention there is a fee and upon trawling the site this can be found in fees and policies. Level of advertising the spa facility on the site and not to mention the fee is akin to the hiding of commission in the car finance scandal, it’s mentioned, but only if you go searching.
No guest directory or room service menu in room. Mentioned to receptionist who says she would order room service for me. Had to point out again I had no menu. Provided with menu so back to room to choose. Tried to order from room, phone not working. Back to reception who placed the order.
Food overpriced and when came to check out have been overcharged for the price that was on the menu but was too incensed by being charged for the spa paid & left.
Room cup chipped.
Breakfast, 1st day eggs benedict, disappointment continued. 3rd day Scottish breakfast, lovely. Yipee! Restaurant staff lovely & a nice view.
Good towels, nice shower.

Self

10/10

Exceptional

01 Jun 2026

michael

Property was more than adequate for what i wanted . staff were friendly

4/10

Poor

01 Jun 2026

Mickey

On arrival staff were friendly enough, however there was no directions given for breakfast or the spa or any extra possible amenities.

The room wasn't in the main building but to the side which is much less well maintained and looks worn.

The bedroom was clean and nicely laid out. The sheets and

10/10

Exceptional

18 May 2026

william

We had a lovely stay at Gleddoch. Food was great and we loved using the spa facilities indoors and outdoors with amazing views. All staff were friendly and helpful but special mention to Rebecca who we met at Reception she actually helped us to book again for September.

Partner

4/10

Poor

04 May 2026

Pete

I cant believe you have to pay to use the Spa facilties at a Spa Hotel

NOT STATED ON HOTELS.COM

Also no kettle in room, cracked floor tiles in bathroom (Junior Suite as well) and having work done the work men started at 7:50

REALLY NOT IMPRESSED AT ALL

Self

4/10

Poor

27 Apr 2026

Kevin

Disappointed with the food, it was ok but a bit undercooked, some items missing, and service was a bit slow. The food used to be amazing here, the ingredients still seemed high quality but the preparation and taste wasn't as good as it used to be. The main disappointment was that the rules of the spa have changed and we were unaware we had to book the spa and could only attend at certain times which wouldn't have suited anyway. So we did not get to go to the spa as planned. In previous years this place has been great, hope it gets back there!

Partner

8/10

Excellent

23 Apr 2026

Bridget

Had a pleasant stay. Room was a bit tired bathroom door needed repainting. Food was lovely but took a long time to come. Leisure area was good but had missing tiles around the hydrotherapy pool

Partner

10/10

Exceptional

14 Apr 2026

Leonie

Spa was lovely. Staff were excellent. Lovely

10/10

Exceptional

07 Apr 2026

Kate

Lovely stay, clean room, lovely spa and breakfast with friendly staff, parking easy and free with stay

Partner

8/10

Excellent

23 Mar 2026

John

Had a great stay but the set up for using spa area and pool is very poor for hotel guests , been going here for 5 years now and always enjoyed using hot tub etc now it’s 2 hr slots
Had to book spa day and when time was up tried to pay for another 2 hrs but told fully booked even though place only had 12 people using , will find new place to go next year as only good for 1 night now unless u wish to pay extra £300 for spa day

Partner

4/10

Poor

16 Mar 2026

AMY

We found faces on what was apparently a clean towel folded in our room and despite informing staff about it before 9am when we arrived back it was still on the floor after 3pm!

Spa was an extra charge pp and is not for anywhere close to adequate access, when we arrived there were already at least 6 adults in a small hot tub.

Wifi connection is totally unmanageable we had to hot spot our phones.

Decoration is dated and decaying with grout missing in the bathroom and wallpaper peeling off the walls.

Horrendous experience particularly when compared to some other 4 star hotels which feel a world apart.

10/10

Exceptional

11 Mar 2026

Hilary

Lovely stay and clean and comfortable room. Shower was great! Spa is so nice and modern, best bit is the outdoor heated pool with views over the Clyde. Dinner was lovely in the Vista restaurant and the whisky bar was nice and sophisticated. Breakfast was the only criticism as they had run out of a lot of continental options when we arrived around 9:30am and the hot food was okay. Overall we had a great stay and would return again.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Lindsey

The most amazing weekend. The staff couldn’t have been better or any more helpful. The food was amazing and the spa just topped any other we have been too. We can’t wait to go back.

8/10

Excellent

28 Feb 2026

Donna

Clean

Partner

10/10

Exceptional

24 Feb 2026

Joanne

Lovely spacious room, enjoyed the lounge area and Vista for dinner. The spa was amazing will definitely be back. Friendly staff and nice breakfast

Self

2/10

Poor

24 Feb 2026

Brian

On booking you advised free breakfast. The staff said this was not included. You should update your information.

10/10

Exceptional

23 Feb 2026

Steven

The hospitality was great, and we really enjoyed our time at the resort. The amenities and the meals were also top notch. Thank you!

Family_with_children

6/10

Pleasant

05 Jan 2026

Sarah

Overall a nice stay. Warm welcome, helpful staff. Room very tired. Food ok at dinner but great service. Breakfast good choices.
Spa very nice but let down by £50 extra charge per couple and very unsociable restricted time slots.

Partner

6/10

Pleasant

29 Dec 2025

Caroline

Breakfast was tasty and a good variety. Only issue is having to book to use the pool or sauna etc which we were not told about at check in by staff when asked to.book for breakfast and dinner and also a charge of £25 pp for a 2 hour slot. We paid as this was one of the reasons we booked Gleddoch as had been many times before since our daughter had her wedding there is 2022. But this will be our last and we cant justifying spending that amount every days of our stay and also having to book so takes away the relaxing issue of staying there

Partner

6/10

Pleasant

19 Dec 2025

Rhys

We were a bit blind sided at the start of the stay with the additional £25pp for 2 hours use of the spa. I tried to call the hotel to confirm this before we stayed and waited 10 mins on the call before I got through to reception. The receptionist advised me there was a staff Christmas lunch on and she had just returned to the desk. Once I was there at the hotel we spoke to the Duty manager who when I advised that I was pretty annoyed about having to call several times and then wait ten mins to get through to reception to be told “that’s normal and what can be expected” which I fully disagreed with any place should not leave any customers having to sit on a ringing phone for 10 mins without someone at least answering and advising they’re busy and putting on hold. This left a bitter taste in our mouth as it’s just not acceptable for management to accept that as a suitable time to leave a customer waiting without speaking to anyone. Just left us a bit annoyed.

Partner

10/10

Exceptional

17 Dec 2025

Gavin

Spa upgrade superb, hotel great. Awesome night away.

Partner

10/10

Exceptional

25 Nov 2025

Lesley

Lovely room. Well decorated, great facilities and very clean. The spa is fabulous, well worth the extra charge.

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Michael Francis

This was our third time staying at the Gleddoch, but the first time since it’s has its spa upgrade (which now comes at a £25pp additional cost). We had 2 rooms booked for bed and breakfast.

There is no use of the spa, which includes the pool that was previously included in a standard stay, for anyone under 16. Not great considering we have 3 kids under 16. None of this information was available before booking.

We ate in the vista restaurant, as we have in the past, and felt that the standards have also slipped… Additionally, the whole hotel now operates a “cashless only” policy. I personally don’t agree with this position.

We also didn’t sleep great.

The breakfast was ok.

We travel a lot, both in and out of the UK. We stay in a lot of 4&5* hotels as a family, and the Gleddoch used to be ones of our favourites in the area, apart from the Cameron House. Now, the price per night isn’t much cheaper than the Cameron house, and it has less amenities for a family like us than it did last year. I feel that the recent changes are a backward step for the casual family hotel guests like us… We wont be staying again any time soon.

6/10

Pleasant

21 Nov 2025

Kelvin

Okay hotel. But not ideal for families, as kids under 16 not allowed into pool area. Basically its an adult hotel and you have to pay extra for facilities. Nice place to stay as a couple though.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Martin

The Spa was way too busy. It was impossible to get access to the outdoor hot tubs as people got in early and never left them for the whole session. There were lots of guests, including us, who missed on that experience. I think some sort of fair use system must be put into place because I reckon this must happen all the time.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Hilary

Stayed here for 2 nights and we enjoyed our stay. The executive room was lovely and had a river view. The only downside of that was when the spa opened you could hear voices outside, especially when the spa opens early in the morning. The shower was great and bed really comfy. Breakfast in the hotel was good. They do continental help yourself and order the hot food and tea/coffee. The first morning we did wait quite a long time to order and noticed others who came in after us ordered and received their food before we ordered and it wasn’t too busy. The 2nd day we ordered quickly and received our food quickly so wasn’t a regular thing with the slow service. The spa was lovely too having been done up. The outdoor is great and indoor relaxing, the indoor pool was a little cold though! We did have messages also which were lovely. I would return again, I would just be prepared for the colder indoor pool and allocate longer for breakfast.

Partner

8/10

Excellent

09 Oct 2025

Gavin

Super-friendly staff & fantastic location
Fabulous dram bar/ gin bar & excellent restaurant
Room comfortable but a little \"tired\" although decorators were on-site during our stay

Leisure Family

10/10

Exceptional

01 Oct 2025

Karim

A fantastic stay.

Partner

6/10

Pleasant

27 Sep 2025

Kirandeep

The stay at Gleddoch was average. I had stayed previously but this time with the spa renovation it is not included in the price of the overnight and it also does not allow under 16s which as a family with a baby meant we couldn’t use the facilities at all.

Friends_and_family Family

6/10

Pleasant

25 Sep 2025

Margaret

After many visits not sure we will be back !

Stayed regularly previously. Had a gift voucher for afternoon tea. We always loved the pool but it was difficult with the new policies- guests now pay a staggering £25 each to use the pool but they also get less access than day visitors having a spa - access at 7 am till 9 am ( on holiday !!) or in the evening - made it difficult to fit in afternoon tea ( which we previously would have done on day of departure) and dinner !
Had to leave spa early ( after paying £25 for two hours ) to run to dinner as dining room closing !

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Claire

2nd time we have been here in the last couple of months - absolutely love it! Spa is amazing and so worth the extra £25pp :)

Leisure Partner

6/10

Pleasant

22 Sep 2025

Laura

Hotel is stunning, room was beautiful and clean, breakfast was lovely,
Could do with a fridge in the room.
The Spa it is really beautiful, the pool is stunning and nice saunas and steam rooms, however I do not understand the rule that hotel residents only get to use it between certain hours and have to pay £25 per person to use it. This meant that my husband and i paid £50 to hardly use the spa! It was so busy there was not enough loungers for everyone, the sauna and stream rooms were uncomfortably full, spa is supposed to be relaxing but it was the total opposite we left after 30 mins. If hotel residents are only getting to use it between certain hours then do not charge for this. It puts me off going back which is a shame.

Leisure Family

6/10

Pleasant

14 Sep 2025

Greg

Avoid the breakfast. Nice spa and facilities.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Derek

Great stay
Thankyou

Leisure Self

10/10

Exceptional

06 Sep 2025

Rosa

Beautiful property. Food at the club and at the restaurant was wonderful.

10/10

Exceptional

03 Sep 2025

Alistair

Great stay

Great holiday nestled on the Clyde. Spa is worth a visit. The wee dram bar - brilliant service.

Partner

8/10

Excellent

24 Aug 2025

Ron

Spa break

Beautiflul Location, we had a lovley dinner, and spa is well equiped.

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Verified traveler

Great Stay! Staff were fantastic throughout. Perhaps could do with a little decor refresh in guest room and common areas but the newly renovated spa is lovely and overall a great stay.

Partner

6/10

Pleasant

19 Aug 2025

Mary

We arrived on a hot day and the room was absolutely roasting, no air conditioning so we had to sleep on top of bed with the windows open. I had asked for a quiet room but our room overlooked the carpark where cars were arriving from 6am! The room across from ours had a dog in it and it barked every time owners left room. We ate dinner in the restaurant which was nice but overpriced and when in for breakfast the floor was disgusting, crumbs everehere. We booked this hotel as a treat as i turned 60 when there . Couldn't be bothered to complain when checking out as it was my birthday and just wanted to get away quick

Leisure Partner

10/10

Exceptional

17 Aug 2025

Daniel Hope

Good hotel, nice stay

Good stay for business

Business

6/10

Pleasant

17 Aug 2025

Verified traveler

Average

Rooms were a bit grubby and unkept. Furniture looked well worn/bashed with dirty skirtings and there was loads of cables hanging down out the TV. The room was so hot which is of course outwith hotels control but there was a fan in the room which helped. Continental breakfast was average. Spa facilities were nice although I’d be reluctant to use at a weekend/evening as not sure the bar aligns with the relaxing aim of using a spa with drunk people being loud. When booking I thought the price was really reasonable for how the hotel looked in photos but after visiting I can see the price reflected it. All the staff we encountered were welcoming and friendly.

Partner

10/10

Exceptional

09 Aug 2025

Chris

Very good hotel

I’ve stayed here 10 times now and it’s a great place to stay, that’s just outside Glasgow.

Business

6/10

Pleasant

04 Aug 2025

Liliana

I had ordered a bottle of wine for my stay and never received it. I was never told that to access the pool you not only has to pay £25/person and have designated time slots but you can only go to the indoor pool if you’re 16 yrs and older. The restaurant is very posh and EXPENSIVE. Very limited in food options for families with kids. It was nice but I wouldn’t go back. 3 dinners, 3 drinks £118?! Ridiculous.

Leisure Family

10/10

Exceptional

04 Aug 2025

Michael

brilliant place to stay

8/10

Excellent

30 Jul 2025

Alice

Great Spa but rooms need updated

We booked as a spa night away as birthday gift for my partner. The spa was absolutely amazing however it is not clear on hotels.com that this is not included in your stay, it is an extra £25 each which is disappointing to not be included.
The room was quite small and needs renovated/TLC with chipped furniture etc.
The room was very hot with no AC but when we opened the window we struggled to sleep due to a very noisy fan generator thing outside of our window. Overall I would come back because of the spa being so good.

Partner

6/10

Pleasant

25 Jul 2025

William

After we checked out in the morning we decided to have a coffee before our journey home but we found it difficult to do this as all the bar areas were closed which was quite bizarre. We were eventually accommodated in an area of a dining room which really wasn’t suitable.

8/10

Excellent

18 Jul 2025

jo

Excellent rooms.

Leisure

2/10

Poor

10 Jul 2025

graham

Be warned extra hidden costs

Be prepared to pay extra for pool us

Business

10/10

Exceptional

09 Jul 2025

Brandon

We were rather unfortunate in that a drunk older couple were through the wall to us, shouting obscenities' and making a lot of noise. George, the general manager could not have handled it any better.
I would highly recommend.

Leisure Family

4/10

Poor

05 Jul 2025

Kimberley Ann

This was my first visit to this hotel, and I had high expectations because my family had stayed here a couple of years ago and had an enjoyable experience. Unfortunately, my visit was not enjoyable.

1. We traveled from Canada to stay here, and on the day we arrived, there was no power. The staff were waiting for generators to arrive, which meant there were no lights, no restaurant service, and no access to the spa.

2. Two years ago, children were allowed to use the pool. My 6-year-old niece was overwhelmingly excited to swim, but now the spa is adults-only and requires a fee for access. Kids are not allowed at all, even with an adult present.

3. I paid to upgrade my room for a view of the Clyde River. However, when I got to my room, the view was of the parking lot and a corner of the golf course. They did switch my room, but it wasn't worth the upgrade.

4. There are no elevators in this hotel, so I had to carry my 50-pound suitcase up three flights of stairs.

5. The rooms are dated and extremely hot, even when it’s cold outside. I kept the window open and used a fan during the entire nine-day stay.

6. Housekeeping did not clean well. After requesting a room clean, by day four, there were rings forming in the toilet because it had not been cleaned properly. They also did not vacuum regularly, and all the floors are carpeted.

The only positive aspect of my stay was that the outdoor grounds were well kept and very nice.

Regrettably, I will not stay heled as adults-only

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Tyler

Wonderful staff and a wonderful stay. I would recommend!

Friends_and_family Family

8/10

Excellent

01 Jul 2025

gary

OK FOR OVERNIGHT

NEEDED TO MOVE ROOMS BUT DUE TO EXCESSIVE NOISE NEXT DOOR - HANDLED VERY WELL
SHOCKED AS A RESIDENT NOT ONLY TO HAVE TO PAY £25 TO USE THE POOL BUT THAT I COULD ONLY USE IT AT A TIME ALLOCATED - ONLY TIME WAS WHEN I WAS IN DINNER !!

Partner

10/10

Exceptional

23 Jun 2025

TRAVIS

Staff was super friendly and accommodating. Beautiful grounds. Beautiful golf course. Said wow multiple times!

Leisure Partner

8/10

Excellent

27 May 2025

Sheila

This beautiful hotel would benefit from having a ‘Scottish ‘theme to it . Obviously this is just a personal view, but its attempt to modernise has removed the authentic character of the building.
The dining room felt rather like a school dining room with tables lined up in exact straight rows. No table cloths, no curtains, just blinds which made the room very noisy & rather unwelcoming.

Business

10/10

Exceptional

26 May 2025

Kelly

Excellent place to stay. Beautiful golf course and scenery.
Would definitely recommend Gleddoch Golf & Spa Resort
10/10

Leisure Partner

4/10

Poor

21 May 2025

Paul

Could have been worth the cost !

The location is great, and the food and service are excellent. However, the accommodations near the top of the resort have extremely thin walls and floors. As a result, I couldn't get a good night's sleep throughout the week. Additionally, it would have been helpful to know in advance that the spa and pool were closed when I made the booking.

These are subjective opinions but are based on factual experiences.

Business

8/10

Excellent

17 May 2025

Robert

Good visit but a bit dated.

We had a good stay. The food was excellent, really impressive. The views are excellent and the hotel was ok. I really expected more to be honest. Just a standard hotel. No air con so the room
was absolutely toasting. Really uncomfortable during the night. No fridge in the room either. With such an amazing location I was surprised that there was no paths for a walk around to see the views. No pavements to walk on at all just the road. Overall a bit dated hotel with cracking food and service.

Partner

10/10

Exceptional

14 May 2025

Jennifer

Great stay- business trip

Gorgeous views, great service. Grounds are well kept. The staff are friendly and the rooms are comfortable and clean.
Food in the restaurant was excellent and spoilt for choice.

Business

8/10

Excellent

06 May 2025

Verified traveler

Average 4 star.

Average 4 star hotel. Split into old house with higher grade rooms and modern bedroom block. Some rooms have good views over Clyde estuary others views of carpark.
Food very good. Bar area too open and lacks comfortable seating.
Pool and spa were closed for refurbishment and consequently was rather expensive.

Partner

10/10

Exceptional

06 May 2025

Susan

I liked everything about this hotel. The staff were lovely, very friendly and helpful. Beautiful setting. Very clean, lovely food. I would definitely stay again.

Leisure Family

6/10

Pleasant

18 Apr 2025

Paul

Dominated by golfers

We were “upgraded” to a room in the new wing which feels more like a motel and dominated by golfers. Spa wasn’t open which we were not told about. Would look around for something else next time.

Partner

8/10

Excellent

17 Apr 2025

Iain

Great golf course on site, spa unfortunately closed which put a dampener on the experience. Staff were fantastic!

Leisure Family_with_children

6/10

Pleasant

28 Mar 2025

David

March 2025 stay

Great location and really nice building, booked a junior suite which was spacious and comfortable. Breakfast was nice on the one occasion I had it.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Tara

We lived our stay at the hotel and we would definitely come back again

Leisure Friends

8/10

Excellent

21 Mar 2025

Robert

Nice hotel, shame the spar and pool was not open a

Nice hotel, shame the spar and pool was not open as being refurbed

Business

10/10

Exceptional

19 Mar 2025

LANCASTER

Absolutely beautiful place to stay and the food at the restaurant was amazing.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Andy

Good Scottish hospitality

I stayed for 2 nights & the service given & room were top quality. I would have preferred a room with a view over the bay, but to be fair, I didnt ask as only there a short while.
Great location, I used the driving range, but sadly no time for a full round. Particular credit to Martin, who served me in the small bar & had a great knowledge of whisky, so much so I went to Glengoyne for a guided tour.

Business

10/10

Exceptional

09 Mar 2025

paul

Amazing place

Business

6/10

Pleasant

09 Mar 2025

Johnny

Gleddoch hotel and grounds are beautiful. Room was great and perhaps the biggest bed we've ever seen. The only thing that let it down was there was no phone signal or Wi-Fi in our room, so if we were in the room we were completely uncontacable, which isn't ideal at all.

10/10

Exceptional

03 Mar 2025

Linda

Stayed for 2 nights, great hotel, staff were amazing I would definitely go back

Leisure Partner

4/10

Poor

02 Mar 2025

Vito

Pool closed with no warning

Pool closed with no prior warning given. Had to pay to upgrade to get a bath in room. Overall staff were ok but did not really empathise or care about the pool not being open and the effect it had on our stay.

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Stuart

Bit of a delay at the Bar as only one bartender and making cocktails, also Temple Spa soap in room not in box (missing!), Nespresso machine 2 faulty capsules maybe due to age other ones worked ok. Generally excellent, lovely room, excellent value, facilities great, just minor areas

Business

2/10

Poor

14 Feb 2025

David

Rooms extremely tired and refreshed on a budget.

Didn’t pay a lot for this trip which is very lucky. Classic room is a typical budget job with some new tiles on a very old bathroom, issues with seals in the room, very chipped furniture and scuffed walls. Very dated and poor condition. No hot water in bathroom in the morning and battery cover missing off remote and could not turn TV off, had to wait for it to go on standby on its own. To top it off, went to check out and no staff anywhere so could event raise the issues! First time staying in a 4 star hotel for £70 feeling like it was £70 overpriced. Truly horrible experience.

Self

10/10

Exceptional

08 Feb 2025

Peter

Another great stay.

Leisure Self

10/10

Exceptional

31 Jan 2025

stephen

Hassle free, lovely friendly staff. Nice place

Business Family

10/10

Exceptional

21 Jan 2025

Lesley

Hidden gem

Beautiful hotel, friendly staff, great food. I’ll definitely be back with my friends and family, thanks

Business Self

10/10

Exceptional

20 Jan 2025

Eilish

Lovely stay at hotel. Staff went over and beyond! Very helpful. Highly recommend a stay here

Leisure Family

10/10

Exceptional

19 Jan 2025

David

Nice relaxing night

Partner

10/10

Exceptional

12 Jan 2025

Heather

Lovely Hotel.

It was lovely, unfortunately the spa & pool were closed. The hotel upgraded our room which was lovely some areas could be doing with a new paint job as there were a few scraps on walls & furniture. We had a lovely meal & enjoyed a few drinks with our voucher. Staff were fantastic, very friendly.

Partner

10/10

Exceptional

09 Dec 2024

Verified traveler

Good experience. Lounge and dining area felt cold but apart from that excellent.

4/10

Poor

23 Nov 2024

Kathryn

Keep your money and go to a travel lodge

Booked this soley to use the spa to be told after booking the facilitates were being refurbished i had to contact the hotel to find this out no one told me. The first room was dangerous a table not fit for purpose with a coffee machine on it and i had asd children with me if you looked at the table the wrong way it would have collapsed not to mention the beside tables NOT fit for purpose, i was then moved room to find the lamp on the beside table snapped shade hanging off bathroom sink all cracked shower head and holder covered in green mildew i had given up by this point slept and left as early as i could for the price this is nothing short of a disgrace ive stayed in better travel lodges for 29 quid the only positive thing i have to say is how lovely natalie on reception was a credit to the gleddoch just a shame that what i actually paid for i didnt get and the disrepair and cleanliness in the rooms is beyond me had to move the bed to get one of my wee boys and very apparent they hadnt been moved to clean under them probably since the beds where put there absolutely disgusting and other peoples belongings absolutely shocking

Friends_and_family Family

10/10

Exceptional

18 Nov 2024

Ian

So nice 👍👍👍👍 great place to stop

Business

10/10

Exceptional

07 Nov 2024

Hannah

Service second to none. Magical stay!

Friends_and_family Family

10/10

Exceptional

06 Nov 2024

Claire

Never disappointed!!! Was very surprised to have a card waiting in our room from the hotel for our anniversary was a very lovely touch

Leisure Partner

10/10

Exceptional

13 Oct 2024

Shirley

Fantastic overnight stay.

8/10

Excellent

30 Sep 2024

Marie

Lovely hotel

Stayed at the hotel for niece’s wedding. Staff excellent especially Amy who served us in the restaurant on Saturday night and on Sunday at the wedding. 2 negatives cold plates for breakfast and unable to get a tea or coffee in the bars not everyone drinks alcohol.

Friends_and_family Family

10/10

Exceptional

07 Sep 2024

Jacqueline

Ive stayed at this hotel a couple of times now and really enjoyed each stay .
Its a lovekt hotel .
The staff are all very friendly too which makes you feel special .

Leisure Friends

4/10

Poor

15 Aug 2024

Kay

Executive room

Booked the executive room as a romantic escape from chaotic work shedules. Despite this the room was smaller than expected, had 2 beds pushed together as opposed to the king advertised, lacked any elemis toiletries, did not have a view of the clyde estuary or the golf course & did not have a bath. I am still left clueless as to what features of an executive room were provided. Tried to highlight this to reception after checking in, however was informed it was an executive room despite my concerns. The receptionist then glared at me until i walked away.
In addition to this I had an allergic reaction the entire time I was in the stuffy room. I have few common allergies. One being dustmites…
The common areas were dirty with dried grass & dead bugs on the floor walking up to breakfast. The decor tired looking (peeling wallpaper & crack's) with a cheap looking painted facelift.
Nothing was clean on closer inspection (around the pool had had a bare minimum effort mop missing all the nooks and crannies, bins in pool toilets had dried blood smeared down them).
On the other hand, the spa was excellent & breakfast & waiting staff were lovely. :)

Partner

10/10

Exceptional

10 Aug 2024

Helen

Overnight stay

Very good overnight stay, leisure facilities great , food and drinks very good . The only thing that could have been better was the restaurant needed more staff. Hotel was very busy and struggled with service at dinner and breakfast. Will not stop me coming back

Partner

4/10

Poor

08 Aug 2024

Marie

Service was pretty poor ( not from staff though), no access to outdoor areas or bar service on a hot summer day as the hotel was hosting a major football team and these areas were reserved for the sole use of the football players. We and other guests were advised that most of the bar / outside areas were not open until 5pm. This was for a special birthday gift and was so disappointing as this is an expensive hotel to stay in. Staff were mostly understanding and apologetic but we felt that the football team were definitely viewed as more important than we were. Not a good experience. Manager took a bit off the bill which was fine but I would rather have enjoyed the experience and service we had expected.

8/10

Excellent

03 Aug 2024

Sean

Had a lovely stay here on a solo trip. Facilities were great and the food was lovely.
Such a beautiful are and view!

Leisure Self

8/10

Excellent

02 Aug 2024

Adele

Had a lovely 2night stay with my family in 2 rooms. Only thing that could have been better was housekeeping. Bathroom items used not replaced, including toilet paper/shampoo, coffee not replaced. Clean towels left in the room but wet towels not removed from bathroom. Housekeeping should have been better. However, great stay otherwise and wouldn’t stop us from returning.

Leisure Family

10/10

Exceptional

26 Jul 2024

Verified traveler

Happy place

We love this hotel so much ! We feel so welcome and the staff are all amazing !!! Can’t wait to go again

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

Adam

Beautiful, unique property and spa, excellent service.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Elaine

We were at the hotel for a wedding. Rooms were spacious and well decorated. Staff were polite and courteous.

Leisure Family

10/10

Exceptional

11 Jul 2024

Lonny

Charming accom - idyllic views

10/10

Exceptional

29 Jun 2024

Ronald

Beautiful Views

Outstanding location
Courteous staff
Stunning spa setup
Warm whisky bar

Partner

2/10

Poor

19 Jun 2024

Laura

Not a nice experience. Room was very very hot. Ran the fan and had windows open all night and we were both sweating. Room service took 30 minutes to deliver two desserts which had obviously been made way before delivery as ice cream was almost completely melted making the dessert soggy. We then waited an additional 10 minutes for the coke and lemonade to be delivered (all ordered at the same time). Did manicures at the spa and they put us in a room where they did our nails over a massage chair. At one point they used a box of tissues to dry my friends nails and we both received different services and messily painted nails. They were drilling while we swam in the pool which was very loud, as well as banging walls with what I can assume were hammers behind us while we received spa services. For the price and star level of this hotel we were really uncomfortable and disappointed. However, staff were all friendly - the only good thing I can say about it.

Leisure Friends

10/10

Exceptional

18 Jun 2024

Michael

Good staff and good place to stay

At in superb grounds and a golf course, as you drive up the long entrance road and look at the view over the Firth of Clyde you will be delighted. Checkin was quick and the team there extremely helpful. Comfortable room and bed only thing missing is air conditioning as it was a warm night. Breakfast was a hot and cold buffet with plenty of choice. Due to the amount of stairs and no lift (elevator for the Americans) to get to the rooms I suspect it’s not accessible to all but there may be rooms on the ground floor which are. All in all a good place to stay and the staff are excellent.

Business