Name: JA Mar Hall Scotland
Address: Mar Hall Drive, Bishopton, Glasgow, PA7 5PU, GB

10/10

Exceptional

25 Jul 2026

Shannon

AMAZING experience! We were well taken care of from the second we arrived to the second we departed. Beautiful property and the staff was amazing!

10/10

Exceptional

24 Jul 2026

Stephen

Highly recommend. True 5 star hotel. Rooms are massive. Grounds are spectacular. Dining room meals are delicious. A perfect stay.

10/10

Exceptional

11 Jul 2026

Brian

Really good experience. The spa was excellent and well maintained. The food was lovely and the staff very attentive.

Would stay again.

Partner

6/10

Pleasant

05 Jul 2026

mark

Went for my wife's birthday but the experience was only average due to an extremely large and noisy wedding party. With the bar area full we were told we could get a bottle of champagne to take to our room by a very nice concierge (room service wouldnt answer the phone). We were then snapped at by a member of staff in a manner so rude it was almost comical and pretty much told to go away. Dinner was lovely and wedding free, however the noise from the wedding was very loud in our suite and kept my wife (who is terminally ill) awake. This situation was repeated at breakfast with the very loud wedding party dominating the space much to the detriment of other guests. Not sure if I would stay again based on this experience

Partner

10/10

Exceptional

01 Jul 2026

Anne

What a brilliant stay!

Mar Hall is gorgeous both inside and out and the staff are exceptional. They really made our stay as they were very friendly, but very professional.

This is a bit of a hidden gem and we'll definitely be back. Thank you all.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Bethan

Loved the style of the hotel. Stunning decor and very comfortable beds. Staff were also delightful and well informed. The pool was a really decent size - though in contrast to the rest of the hotel the pool area is very grey and uninteresting. Also no jacuzzi.
Food and drink very good and the dining room is beautiful.
We had a spa suite which was very spacious and comfortable BUT be warned - it is a very long walk from these to the main hotel. I counted walking through 8 fire doors before getting to the spa and from there I think there were another 3 or 4 before reaching the lift!
For me there were a few niggles about the room.
1. No magnifying shaving/makeup mirror in the bathroom. I have bad eyesight so couldn’t see to put makeup on

2. Weirdly there was no plug on the sideboard for plugging in the kettle. We had to plug it in on the floor! (Room designer needs a planning lesson)

3. I would have liked a bath as well as shower. I think in a suite you might expect both.

But overall a really lovely hotel and I would definitely go back

Partner

10/10

Exceptional

05 Jun 2026

Mari

Beautiful spot, and perfect if you wanna spoil yourself. Super helpful staff who make you feel very special from the moment you set foot on the property. Highly recommended!

10/10

Exceptional

04 Jun 2026

Mari

Beautiful spot a 20-30 minute drive from Glasgow. Majestic hotel, that is beautifullly decorated. Grounds and view are gorgeous. Incredibly helpful snd friendly staff that takes care of your every need from the moment you arrive. The pool with sayna and steamroom is so relaxing and wonderful. If you wanna spoil yourself the five star way, stay here.

Partner

10/10

Exceptional

26 May 2026

Michael

The venue was amazing! Loved the fact a golf course was on the premises!

Partner

10/10

Exceptional

15 May 2026

Izabela

Brilliant stay in the hotel and special compliments to the chef.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Daniel

Spa garden rooms were beautiful and the staff were amazing. Dinning is not fast so leave enough time.

Partner

10/10

Exceptional

10 Apr 2026

Neil

Fantastic garden suite and spa

Partner

10/10

Exceptional

15 Mar 2026

Fraser

Staff were super friendly in every area. Hotel and our room were both spotless. Loved it!

10/10

Exceptional

13 Mar 2026

Morven

Absolutely excellent staff, service, rooms, menu and location.

Partner

10/10

Exceptional

01 Mar 2026

Ethne

Room was great,

10/10

Exceptional

20 Feb 2026

Carrie

We booked this for my partners birthday, & we stayed in the garden spa suites. We had the best time ever, everything was so well thought out by staff, and we felt like royalty the whole time we stayed here. The staff made so many accommodations that made our stay so special, and we will 100% be returning for every special occasion now. The cinema room, the pool table, the spa/pool, the hotel room, the dinner (was outstanding), the staff, the breakfast - nothing fell short of perfection.

10/10

Exceptional

12 Feb 2026

Jerlyn

Beautiful hotel and the staff were so friendly. I stayed in a

6/10

Pleasant

25 Jan 2026

Rebecca

Good stuff first: The hotel is beautiful and in a gorgeous setting. The rooms are spacious and nicely decorated. The staff are fantastic. The spa is nice. The restaurant is very good.

Our room was cold. As far as I could tell, it didn't have central heating at all. When we checked in at 16:30 the concierge noticed this and said she'd look into it. When we came back to the room at 19:00 it was still cold, so we raised this with front desk and they said they'd sort it. When we came back again at 22:00 we found there was a small heater in place, doing very little, and that the room was still cold. We phoned the front desk and got a second, larger heater added, which finally brought the room up to a sensible temperature. So, fine, fixed. Just... odd.

Then, breakfast was ok, but very slow. I waited about an hour for the cooked breakfast they offered when I arrived in the restaurant. Again, staff were lovely and apologetic, but this is weird.

I had a good time! This is a nice place! But it's a fairly expensive hotel - it's supposed to be nice. Meanwhile, these oversights detract from the experience.

Partner

10/10

Exceptional

31 Dec 2025

Carlyn

Gorgeous room and setting! Staff members were so attentive

Leisure Partner

10/10

Exceptional

31 Dec 2025

Andrew

Staff were great

Partner

8/10

Excellent

30 Dec 2025

paul

Room was lovely but controlling the heat was difficult. One minute cold then next raosting. Wanted to have a late rise in the morning but cleaners hoovering outside my room at 0800 was not welcomed. Food and drinks where great

8/10

Excellent

14 Oct 2025

Allan

Excellent but with minor niggles.

Overall a lovely overnight stay but with a few minor operational niggles taking a little of the shine off.
Room was lovely, spacious, clean and all the staff we interacted with throughout stay were very pleasant and well trained, and seemed like they cared. Food was very nice and in fact one of the party said it was the best dinner he had had in any Scottish hotel of this type. Overall we were talking about a return sometime.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Kurt

Great location.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Helen

Staff very friendly. Rooms beautifully decorated but not without issues. We asked to move rooms due to various issues. Some are underground with an eye level view of the car park!
Breakfast chaotic, tables not cleared quickly and took ages to get hot drinks and take orders.
Too expensive for everything not to be perfect.

10/10

Exceptional

28 Aug 2025

Andrea Marie

Gr8

10/10

Exceptional

21 Aug 2025

Ziqing

Very great service and staffs are friendly.

Business_and_leisure Self

10/10

Exceptional

21 Aug 2025

Darren

Out of town but worth it…

Great hotel choice in Glasgow. Expensive but stunning location and just been refurbed to a good standard

10/10

Exceptional

17 Aug 2025

Fraser

Beautiful hotel in stunning surroundings! Staff were really friendly and helpful! The spa and pool were excellent. We were recently married and the staff arranged a gift for us which was a really nice touch!

Leisure Partner

10/10

Exceptional

13 Aug 2025

Deborah

We were contacted prior to arrival about dining reservations. The main lobby and bar area were grand! The breakfast room and options were generous and delicious!
Our room was lovely and spacious - even though it was quite a long walk to our hallway.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Simon

Newly renovated property with really friendly staff. Evening meal was great. Would recommend.

Leisure Friends

6/10

Pleasant

22 Jul 2025

Susan

I di

10/10

Exceptional

25 Jun 2025

Mark

Great hotel and wonderful staff. Highly recommended.

Business Self

10/10

Exceptional

21 Jun 2025

Mark

I don’t say this often, or ever but have to credit Mar hall with being one of the few hotels I have stayed in which I would rate as exceptional.
Amazing building and location, lovely staff and excellent service. I slept very well and the room was quiet and very comfortable.

Business Self

10/10

Exceptional

27 May 2025

Nicole

Staff was amazing, friendly and so kind and the food was exceptional! Beds quite comfortable and the spa treatments were excellent

Partner

8/10

Excellent

20 Nov 2024

Kenneth

Hotel currently being renovated. All staff very friendly

10/10

Exceptional

19 Nov 2024

Steven

Wonderful staff! Excellent service, wonderful place to stay for vacation!

Leisure Family

6/10

Pleasant

11 Nov 2024

gordon

Property is undergoing extensive internal renovation which was not made clear on booking ( Nov 24). As a result several main areas were closed and relocated eg reception, dining room. Internal passages were rearranged making access to our room difficult. Staff coped well with this and were universally polite, courteous and professional.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Julie

Stunning hotel & grounds and staff were friendly & professional.

Leisure Family

4/10

Poor

19 Oct 2024

Verified traveler

OK - nothing special

Hotel itself looks nice and surroundings are lovely. Generally the hotel is very run down and in need of refurbishment which is currently in the works on some part of the hotel. Check in is 4pm, we showed up to the hotel just before 6pm and were asked to go and sit in the hotel lounge until someone came and got us. No one appeared so we went back to check what was happening over an hour later and other guests who had arrived after us were being checked in. This was after 7pm - there was no apology or explanation as to what had happened to cause the delay. Room was spacious and well equipped, however it was far too warm and there was no way to turn off the radiators. We had breakfast included in our stay which was OK. During breakfast we had to leave as there was a fire alarm, which can’t be helped and all guests were evacuated and directed to the golf club house. I’d say overall the place is nice, nothing special and overpriced for the service we received during our stay.

Partner

10/10

Exceptional

15 Oct 2024

Joseph

Very beautiful and amazing landscape, nice and clean environment!

Leisure Self

10/10

Exceptional

13 Oct 2024

Craig

An unreal experience , lovely facilities , food&staff. Highly recommend & will definitely be back

10/10

Exceptional

09 Oct 2024

Summer

Such a beautiful stay! Wish we stayed a night longer. Resort is beautiful; did not use spa or golf amenities

8/10

Excellent

19 Sep 2024

Julie

Our first room was a fair distance underground with no views in a modern building which could only be accessed through spa reception. Very odd considering we booked to stay in a castle. Changed rooms for a price to main castle. Grand room with 4 poster but on closer inspection carpet was full of holes. Dead insect on bed. No coffee machine. No minibar. Old and tired decor.
Had our small dog as classed as dog friendly. Not allowed in restaurant. Not allowed in bar. Only allowed in far corner of lounge and to add insult to injury charged £50 to have her. You woukdnt know she was there! Also jotel under huge refurb which made place dusty and access was confusing due to rooms and corridors being cut off. Didnt know this before. No messages about it.
The positives are- the staff. All very professional especially waiting staff. The spa and pool was very nice. The outside area is beautiful. The lounge is stunning. The food was excellent. Lovely ambience in the evening.
My husband raised our issues on departure and this was well received and professionally handled. We would definitely come back - without the dog and after the refurb is done.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Iain

👍

6/10

Pleasant

13 Sep 2024

Emma

Can understand now the comments about it looking tired, although I heard the new owners will be given it the much needed refresh.

Will be out of my budget then but glad I stayed.

Leisure Self

6/10

Pleasant

11 Sep 2024

Charlotte

We stayed at Mar Hall for one evening at the beginning of our road trip and the staff at the hotel were excellent, really helpful and accommodating. The hotel itself however, whilst in a beautiful location, really isn’t worthy of 5 stars yet. There is extensive renovation work happening which looks great, but the rooms and finishes are currently quite tired and unfortunately weren’t what we were expecting. We would definitely stay here again, but for those expecting a luxury experience, it isn’t quite there yet.

Leisure Partner

8/10

Excellent

26 Aug 2024

Dillon

Great place and location near the airport but wouldn’t know it. Grounds are great for walking. Food and bar were all good. The beds are comfy and clean. It is under remodeling and general construction. Lots of rain the whole time so we could not play golf. Our room had a few remodeling needs but I am sure they are on the list since it seems to be a thorough overhaul. Still a “castle” or manor house experience.

Partner

6/10

Pleasant

15 Aug 2024

Sanjay

Poor housekeeping

Hotel surrounding, building, interior etc were excellent, but the housekeeping was poor. No real cleaning - I won’t give even 1 star for the housekeeping.

Partner

2/10

Poor

03 Aug 2024

JOHN

Very overrated.

10/10

Exceptional

23 Jul 2024

Alastair

Mar Hall Hotel

Great stay here, as a base for a buddies golf trip - watching the Open in Troon and playing in the area. Had what we think were refurbished rooms at the spa end. Rooms spacious and well cleaned. Gym and spa facilities top quality. Staff excellent. Breakfast terrific. And cracking views in a beautiful setting. We didn't play the hotel golf course. From other reviews it sounds like the grandeur had faded recently. If so, this place is on the up again.

8/10

Excellent

08 Jul 2024

Vincent

The hotel is nice, room was very big and comfortable for the price, leisure center is new with a large swimming pool. Value for money was excellent overall.

However, food was disappointing. Breakfast was very average and dinner was one of my worst restaurant experience since a long time.

Leisure Pet

10/10

Exceptional

04 Jul 2024

Elyson

Mar Hall business trip

Lovely Hotel, great view. Good was brilliant Zack provided fantastic service in the restaurant!

Business

8/10

Excellent

28 Jun 2024

natalie

Very nice

Great relaxing trip with my friend, used the leisure facilities which were OK but a pity you can't use the jacuzzi outside unless you're booking in for spa treatments. Had a lovely twin room in the main building which was really nice: plenty of space and the bed was comfy and bed linens were good quality.
Breakfast was excellent with hot and cold options.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2024

D

Excellent staff. Lovely grounds. Fabulous food.

Leisure Family

10/10

Exceptional

22 Jun 2024

Reneeda

Staff was wonderful, free car park and The rooms are great as well

Leisure Partner

8/10

Excellent

22 Jun 2024

Lyndsey

Peaceful & relaxing getaway.

Staff were incredible. Could not have been more helpful or accommodating. The whole place is so peaceful. The hotel was full, but you’d never have known that. Serene surroundings with incredible views. Great atmosphere for a relaxing escape. Spa was lovely!

Partner

8/10

Excellent

21 Jun 2024

Lyndsey

Peaceful & relaxing getaway.

Staff were incredible. Could not have been more helpful or accommodating. The whole place is so peaceful. The hotel was full, but you’d never have known that. Serene surroundings with incredible views. Great atmosphere for a relaxing escape. Spa was lovely!

Partner

10/10

Exceptional

19 Jun 2024

Kate

The staff were wonderful. The place busy and extremely friendly. We would be very happy to return.

10/10

Exceptional

17 Jun 2024

Verified traveler

Great place to stay. So relaxing, staff is so nice and helpful. Had to leave very early for flight we got breakfast take away full of goodies. Will definitely go back there.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Olga

Amazing stay

Customer service was amazing, every single member of staff was attentive and professional. I felt really welcomed and relaxed during my stay. Hotel was beautiful, bed extra comfortable, food amazing.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Dodie

Great weekend getaway

Beautiful grounds and golf course on site. Dining was incredible and room was beautiful and very comfortable. Loved our time

Partner

6/10

Pleasant

09 Jun 2024

Gavin

NOT 5 Star

The luxury lodge is anything but luxury. It looks like a care home!! There's meant to be a hot tub; however, this didn't work and had leaves all over the floor along with broken tiles. The front door is broken and extremely dirty. The window at the front of the property is broken. The bedrooms are the best part of the property. However, they really need some serious TLC!! Simple things like a lick of paint would go a long way. The couch in the living area is bowed in the middle and is so uncomfortable. We had to take chairs in from the bedroom. The chair at the breakfast table is broken. The oven is absolutely disgusting and there wasn't even a grill pan to cook bacon. There's not even a tin opener. The lodge is meant to sleep 10 people, yet there's not facilities in the lodge to accommodate this amount. There's only 4 mugs, for example. We paid a lot of money for this lodge, which was for my son's 21st birthday and to say we were disappointed would be an understatement. We complained at reception but nothing was done. They did put mints on our pillow when we were at dinner, really!! On the positive side, the meal at the restaurant was lovely. It would have been a nice gesture if we had been offered some kind of discount on this. Instead, when we checked out they tried to charge us again for breakfast. This seriously is not worth the money. If you want a luxury lodge, don't go here.

Friends_and_family Family

10/10

Exceptional

25 May 2024

John

Just fantastic

Leisure Self

10/10

Exceptional

21 May 2024

Gary

Awesome place to stay and loved the architecture of this hotel. Staff were excellent! Had some trouble with the GPS bringing us to a gate so we had to go around another way.

Leisure Partner

8/10

Excellent

20 May 2024

V

Lovely hotel staff were lovely at reception and restaurant the young girl at spa was very helpful & friendly.
Food was incredible in the restaurant and the service is exactly as you would expect from this hotel.
Looks like refurb still ongoing within spa/pool area and the potential is incredible.
Changing rooms need to be managed more, no towels unless you ask. Some Robes available, no slippers lockers in mens dont work. Broken locks on toilet doors.
No signage anywhere for spa, changing rooms, gym or swimming pool.

Partner

10/10

Exceptional

20 May 2024

ian

Great old hotel with a view of the Clyde.

6/10

Pleasant

19 May 2024

G

Service wasnt what I would expect for this type of hotel. Went to the lounge bar and ordered a drink, the barman asked for our names to charge them to as our room wasnt ready. Left and went to check in at reception only to be persued through the grand hall and accused of not paying our drinks! At checkout wasnt asked how our stay was or anything or i would have brought this up. Disappointed

Partner

6/10

Pleasant

19 May 2024

Gerald

The building itself was very nice.
The staff were not very engaging or attentive.

Leisure Partner

10/10

Exceptional

16 May 2024

John

Unique experience. Stepping back in time into a medieval manor with all the modern amenities and a caring helpful staff. A very pleasant experience.

Leisure Friends

10/10

Exceptional

15 May 2024

LESA

Very friendly staff

8/10

Excellent

01 Apr 2024

Stacyleigh

The staff were lovely but I would say the rooms could do with some TLC. The walls were chipped and scraped and the seal along the shower screen was dirty and old and there was a stain on the carpet and a musty smell in the room. I wouldn’t say the rooms are 5 stars but the bed was great.

Leisure Partner

10/10

Exceptional

22 Mar 2024

Joyce

Unique building which is amazing situation by the river and overlooking the golf course. Investment made and being up graded staff service and helpfulness excellent and the restaurant food amazing. Been here before and will continue to return.

Leisure Self

10/10

Exceptional

23 Feb 2024

Colette

Fabulous location with stunning views across the Clyde. Stayed overnight before a hospital appointment for my elderly mother at the Golden Jubilee Hospital. Only 12 minutes away across the Erskine Bridge. The staff did everything they could to support our needs. A fabulous accessible room, friendly service and lovely food. The hotel public areas are spectacular examples of Victorian architecture and design. The hotel is at the beginning of a refurbishment and will be stunning when finished. My fear is that we will no longer be able to afford it! Thanks to all the staff for helping my Mum feel welcome and relaxed before her hospital appointment.

Business_and_leisure Family

10/10

Exceptional

18 Feb 2024

sonia

Great atmosphere, friendly staff, delicious food and my spa treatment the best. My husband and I had a superb overnight stay. We had lunch, evening meal and breakfast all first class. My only complaint was that we could not stay another night. Great great great!!!

Kind regards
Sonia

Leisure

10/10

Exceptional

06 Jan 2024

Verified traveler

Great value for money

Very relaxing. Really friendly staff and great service. Lovely rooms. Would havd been even better if the sauna was working.

Friends_and_family Family

4/10

Poor

18 Dec 2023

Verified traveler

In need of a massive renovation

The building and views are beautiful, however this unfortunately is not a 5 star hotel anymore.
The potential for this place is immense, however in the current state it does not reflect the hotel description.
Our room was a deluxe double, good size and design superficially looked great. However the handles on the wardrobe were broken off on one side, paint chips off the headboard and wardrobe. Marks on the carpet. The shower doors were broken.
The main issue was the smell of damp throughout the corridors, skirting boards rotting in places and peeled wallpaper and leaks/peeling paint on the ceiling. It did not reflect 5 star luxury.
The staff were lovely and very polite.
I know this hotel has recently been taken over and hopefully the new owners will invest to return it to its former glory.

Partner

8/10

Excellent

07 Dec 2023

Olga

Atmospheric, but quite tired

Awesome place! Very romantic and historic and atmosphere is amazing!
Now I believe in ghosts :)
I’m happy to have this experience!

But quite old facility, a lot of mould.
Spa is quite scary, old communication and it is not pleasant to stay there, especially when no one other here

Business Self

8/10

Excellent

04 Dec 2023

Chris

Great, grand old building. Beautiful but hard to heat in sub zero temperatures, as we found out.

Service great. Did take seriously the one issue we had but no follow up, even though an injury happened (slid in shower)

Food was on the whole good. Less care on breakfast when there was a quiet service.

Think there was a sense this hotel is having a tough time still financially, and would benefit from some money spent on it, and just raising the levels just up a notch. That said, nothing bad and service generally very good

I would absolutely visit again, but during spring summer early autumn.

Leisure Partner

10/10

Exceptional

25 Nov 2023

Peter

Everything you expect at a hotel of this quality.

Partner

10/10

Exceptional

13 Nov 2023

Joseph

Room, spa, food, setting all top rate. Highlands about an hour and a quarter away.

Leisure Family

4/10

Poor

23 Oct 2023

Katie

Only one steam room was working and I felt that we were treated differently as we had purchased a deal

Leisure Family

6/10

Pleasant

21 Oct 2023

Michael

On arrival the Staff were very friendly.
The room was clean and the bed exceptionally comfortable. Unfortunately the Pool Sauna/Steam Room which was advertised, but we’re inexplicably “Out of Service”. Having spent over a month nursing my terminally I’ll Mum in a Care home and sleeping in a chair by her bed, I was looking forward to relaxing before and after the Funeral. I didn’t get to relax.
Just a nice room with chargeable internet.
In my view due to having “Half the service” I was expecting, I would rate it as only being worth half what I was actually made to pay. Had I known the spa was down, I’d have booked into a Glasgow Hotel with an operational Spa.
A real shame as I had really looked forward to my stay there. 6/10

Business_and_leisure Self

10/10

Exceptional

15 Oct 2023

Michelle

Despite its current admin status the staff were excellent.
Helpful, polite and cheerful.
Nothing was too much trouble and they were determined to ensure we were happy with our stay.

Leisure Family

2/10

Poor

13 Oct 2023

j

Maybe a 3 star at best

Room was top floor, no lift
Very old no usb water in fridge was opened
Pillows were brick hard
Hot water tap not working
Cold room
Radiator unable to increase the temperature
5 star but no pen or note paper
No reaction from reception when the above was mentioned
Dreadful hotel that is NOT 5 STAR
WOULD NOT STAY THERE AGAIN

Business

6/10

Pleasant

12 Oct 2023

Rana

Needs serious upgrade: mold in bathroom, torn curtains

Leisure Family

4/10

Poor

08 Oct 2023

Verified traveler

Mar Hotel requires repairs to get it water tight

From the outside the hotel looks great but inside there are issues with leaking water. On the day of the departure we could not get through to reception due to the rain water getting into the passageway.

Partner

6/10

Pleasant

08 Oct 2023

Ian

There was a leak in our junior suite room...we were offered external lodge .. which was ok except heating didn't work so had to stay in bed
Food and ambience were good ... But let down by room
Also they tried to charge for breakfast even although included at checkout
Feel a bit letdown given the money spent and it was my partner birthday

Leisure Partner

10/10

Exceptional

02 Oct 2023

Verified traveler

5* stay

Absolutely fantastic experience at Mar Hall. Stunning place - hotel, grounds and room - great food and spa, fantastic service

Self

8/10

Excellent

10 Sep 2023

Gillian

The hotel was in a lovely setting and overall good the only concerns we had was it wasn’t very dog friendly and they charged too much for our dog which they didn’t cater for.

Leisure Pet

10/10

Exceptional

08 Sep 2023

Tim

Evening check in staff were cold and not very helpful. Navigating the complex, it is large, would have been easier with a better reception staff. But Finn and waitstaff were excellent. Rooms were excellent. The palace is gorgeous as are the surroundings. Drove in at dusk and the road in had rabbits everywhere. Magical place.

6/10

Pleasant

29 Aug 2023

Verified traveler

Restaurant Crew Not The Best

Don't get me wrong; Front desk people are really nice.
Housekeepeing lads are spectacular, too.
HOWEVER, the hotel is apparently is run by unbelievably under-trained kids!!!! Food & beverage crew is, … holy moly!!
During breakfast, I asked for honey, as there was none on the table: the waiter checked every jar on my table to make sure I am right!! Then, brought me one.
They don’t really refill the fruit salad bar, during breakfast. I found the bowl empty every time I was down there.
The other day, there was a pile of used breakfast plates, next to the hot bar. They put them where the clean ones were supposed to be! I was shocked, but kept being positive... Then I realized there is a patern in the restaurant.
‘Short staffing’ has nothing to do with all the issues; you will see bunch of staff gathering at the restaurant reception, busy chatting and being on their cellphones.
I hope they will be a bit more selective when it comes to restaurant crew recruitment.
There was one, and only one, person (a big guy with full beard) who was obviously the credit ti the whole crew, though.

Business Self

10/10

Exceptional

24 Aug 2023

William

An asset to tourism between Glasgow and Ayrshire

Very happy that this our second stay was every bit as enjoyable as first and look forward to going back again. Friendly service spotlessly clean and spacious room on both occasions. Also top quality of food in Crystall dining room. Haven't managed to try the golf course but great to have one onsite.

Partner

10/10

Exceptional

23 Aug 2023

Scott

Beautiful property, situated in a rural area that is still very accessible from the city of Glasgow. Excellent views of the Clyde and the hills on the other side. Clean, safe, comfortable. Very helpful and friendly staff. Highly recommend.

Leisure Partner

6/10

Pleasant

15 Aug 2023

Jon

Despite the average overall review the hotel has some nice points. Impressive main building and main public rooms. View from our room was very nice. Room itself was largish, comfortable bed and nice bathroom. Some rather random furniture and fittings. Good toiletries but poor refreshments (only instant coffee and cheap plastic bottled water not replenished during 3 night stay). Swimming pool and gym very good. Location quiet (apart from distant hum of the M8) and fairly convenient to access Glasgow by train from the local station about a 10 min drive, parking free). Away from the main public areas the carpets and general condition looked a bit tired. Food was ok rather than good. Scrambled eggs with breakfast was the high point. Our room wasn’t serviced on one day. Clearly the housekeeper had an accident spilling some liquid and in clearing this up (leaving a wet and dirty pillow case in the room) was distracted from completing the job. Some staff seemed shall we say a little unenthusiastic. A major part of the hotel’s business looks to come from weddings. Very quiet apart from this. At £200 a night I would expect better to be honest and hence only 3 stars.

Leisure Partner

4/10

Poor

14 Aug 2023

Linda

We’ve stayed here before and it was excellent in every way.
Not this time it was a junior suit on two levels first thing I noticed was how damp it felt then started to see all the wall very badly mark wallpaper coming appart carpet
stains . Mould all round edges of carpet that made me feel sick….. bed felt really damp due to the dampness in the room
Bed so hard not a good sleep at all
Ended up getting ready to go home early even though it was a 12 o’clock check out
Ive never ever experienced anything like this before room need redecorating new carpets and treating for the disgusting mould

Linda lewis

Partner

10/10

Exceptional

11 Aug 2023

Howden

Mar Hall really is special with spectacular views across the Clyde and 249 acres of grounds.
Cristal Restaurant is excellent and maybe not quite fine dining but pretty good and service good also.
Dining in the bar is decent food but service tends to be a bit slower as restaurant seems to take preference over bar for drinks and kitchen orders.
Lovely safe surroundings plenty parking and huge spacious rooms

Business_and_leisure Partner

6/10

Pleasant

23 Jul 2023

linda

5 star views but not a 5 star hotel

View from our room and around the ground was the highlight of our stay. Hotel is dated, carpets were ruffled and not fitted which could cause a trip hazard. There was M&M sweets on our floor in the bedroom under the table that must have been missed by the cleaner. The rooms needed upgrading, stains on wall, ceiling and carpet. No usb sockets. We telephoned reception at midnight due to the level of noise from room next door, had to leave a message but no-one got back to us. Noise continued to after 3am. So either really noisy guests or poor sound proofing. Dinner was lovely but breakfast was over cooked and not the best. Definitely would not give a 5 star rating.

Partner

6/10

Pleasant

02 Jul 2023

Sarah

Not worth the money.

Hotel is in need of a refurb. Carpets downstairs ripped creased up and a trip hazard throughout.
Breakfast was buffet style and most things were cold and over cooked

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

Ronald

Perfect

Hotel perfect and really friendly helpful professional staff . Room high quality with all touches expect of 5 star accommodation with good liesure food and drinks in perfect location

Partner

8/10

Excellent

18 Jun 2023

Sven

-

Leisure Partner