Name: Glasgow House
Address: 3 Bank Street, Glasgow, G12 8JQ, GB

10/10

Exceptional

10 Apr 2026

William

The staff are fantastic

10/10

Exceptional

07 Apr 2026

William

The staff are absolutely fantastic

4/10

Poor

21 Feb 2026

Gavin

Room and property very neglected. Clean but tatty. Comfortable bed. Pleasant guy on reception.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

William

Lovely people that run the House

2/10

Poor

26 Dec 2025

Anthony

There was issueaar night when i called bell stuff was very unsupportive.

I am requesting one hotel stay back

Room didnt smell fresh too plus other element was poor

I had to await along time also check in

8/10

Excellent

14 Dec 2025

gary

Easy to get to

10/10

Exceptional

09 Dec 2025

Patricia

Excellent location, near the university, couple of blocks from the subway, excellent bakery and coffee shop next door! Super friendly and attentive owners, comfortable, cool, and quiet room! Will stay here again!

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

William

The staff are fabulous

6/10

Pleasant

14 Nov 2025

Domhnall

Yes.

Self

10/10

Exceptional

12 Nov 2025

Linda

The room was spotless and the staff very friendly and helpful. Glasgow House is in such an ideal position, great for the restaurants, pubs, buses and underground on Great Western Road and a nice buzz about the area with the student population about.

Self

10/10

Exceptional

11 Nov 2025

Bobby

No frills room, but the price was great, and it served its purpose, very friendly receptionist, and the hotel is ideally situated, and close enough to all the amenities, and just a short walk or taxi away from everything I needed.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Talat

yes

Business

10/10

Exceptional

05 Nov 2025

Colin

Friendly welcome,warm and comfortable room,reasonable price and excellent location.

Leisure Self

10/10

Exceptional

03 Nov 2025

William

The Staff are friendly and look after the residents

10/10

Exceptional

01 Nov 2025

Adam

Clean and warm room, it is definitely rustic not a modern style place, but it was great for a night and reception and everything was hands down great.

Self

10/10

Exceptional

09 Oct 2025

William

The staff are always kind and friendly

8/10

Excellent

06 Oct 2025

Neil

Receptionist was very friendly, hotel is pretty old but is very handy for Kelvinbridge Subway station, shower was good and was good value for mamy for the location.

Self

6/10

Pleasant

19 Sep 2025

Michael

OK for one night

Room was very small and although it said private bathroom the bathroom was not en-suite....it was outside in the corridor and could be accessed by key. OK for a one night trip.

Business

4/10

Poor

16 Sep 2025

Rajesh

The room was clean, but the bathroom left a lot to be desired. I could hear when others were using their washrooms, so a little embarrassing, and I couldn’t lock my door behind me. The lady who gave me my room key was very polite, but then was nowhere to be seen. I guess there must be a serious lack of hotel rooms in the west end of Glasgow, because I have a difficult time understanding how a property like this could remain in existence in any other situation. It’s a pity, because the location really is perfect.

Leisure Self

8/10

Excellent

17 Aug 2025

Christine

Very comfortable single bed . Convenient for food and drink places.

Leisure Self

6/10

Pleasant

16 Aug 2025

Allan

Great location but had very little amenities.
No ventilation in the room with only a window to spare during the heatwave. Lots of choice restaurants and cafes.
Public transportation very accessible-subway is cheap and efficient.
Rooms were a bit pricey.

Leisure Friends

6/10

Pleasant

10 Aug 2025

Fiona

Our room in the basement was quite dark and unpleasant. I saw a main floor room as we were checking out and it was of completely different caliber. It was chili and damp, heater wouldn't turn on. Bathroom was very clean though. The outside of the building does not at all match the photo online. The staff was wonderful, 6 stars for them!!!!

Leisure Family

10/10

Exceptional

06 Aug 2025

Lisa

Impeccably clean room and in a great location

An extremely clean triple room with comfortable beds and a lovely shower.
Friendly welcome on arrival.
Some nice bars and restaurants within a 2 min walk!
Would definitely stay again :)

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Gary

Really nice room clean and spacious. Good options for food and drinks nearby very close to the subway station with links into the city centre also not far from the city centre either.

Partner

4/10

Poor

29 Jul 2025

Prince

Greedy owners

The mattresses were so terrible I can’t explain. You will be better sleeping on the floor. What I don’t understand is them people charging 10 pound extra if you check in late. I mean you’ve gotta be joking me . I have stayed in more than 500 hotels all over the world but never seen this sort of scam anywhere, fair enough if you check out late but checkin in late you pay extra too.All the best to the owners hope they make it big with all the extra tenners that they’ve been collecting.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

CARYNE

Basic, but clean, accommodation at a reasonable price. Staff friendly. TV. didn't work, I mentioned this to the woman on reception and she said she would look into it. When we got back, much later in the day, it still did not work. It seemed to be a TV that needed to conect to the internet to work but it refused to do so.

Leisure Partner

6/10

Pleasant

26 Jul 2025

Gordon

A nights stay in Glasgow

Well located in the West End of Glasgow. Room was comfortable enough, needs a bit of decoration

Self

10/10

Exceptional

26 Jul 2025

Lyndon

The staff were very helpful and friendly. Rooms are basic. The hotel is very clean.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Zheng

The location is great.

4/10

Poor

09 Jul 2025

Janet

I am 74 and they put me downstairs in the basement down long stsirs. There was a hole in the bathroom door. The sheets had old ink stains. There was 1 towel for 4 nights. No linen service.

Leisure Friends

4/10

Poor

21 Jun 2025

Carol

The family managing the property were lovely and accommodating, but the property is old, run-down and uncomfortable. The beds were terrible. We are pretty sure one person was bit by bedbugs while staying here.

The location is great. Near the subway and University and lovely neighborhood.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Ricardo

A rundown property and room. Clean, but in need of renovation.

Business Self

6/10

Pleasant

07 Jun 2025

MRS JOYCE J

Was clean enough, very basic. Tea, coffee milk sugar etc provided. Soap and shampoo also on offer, very nice people friendly run. We were in room 8 there was a noise the entire time even overnight like a beat of music. Off putting to be honest. Worth the money at the end of the day.

Partner

10/10

Exceptional

07 Jun 2025

Tereza

I was very satisfied thank you

8/10

Excellent

01 Jun 2025

Ian

Great location, basic hotel, great price.

Partner

4/10

Poor

01 Jun 2025

Paul

Very noisy at night and cold even in summer

10/10

Exceptional

27 May 2025

Verified traveler

Convenient base

Second time staying in a few weeks for exams. Great location. Clean, comfortable and helpful staff.

Friends_and_family Family

8/10

Excellent

18 May 2025

Alicja

Excellent location, close to subway and within walking distance from the direct city centre. Small but comfortable and clean room, with a nice shower and nice staff. Definitely a great value for money for short stays in the centre

Leisure Partner

10/10

Exceptional

16 May 2025

Verified traveler

Good value and location

Stayed for daughter's exams. Good value property. Comfortable and clean. Excellent location for access to the University and City. We have already booked again!

Friends_and_family Family

8/10

Excellent

11 May 2025

Alan

Excellent

Great value for money, very accessable and very helpful friendly staff

Self

10/10

Exceptional

27 Apr 2025

Ruby

I have stayed in Glasgow house a few times, each time, very pleasant! the staff are always so lovely and helpful, easy access, and great location.

10/10

Exceptional

23 Apr 2025

Alexandra

This is the 2nd time I have stayed at the guest house. The owners/ staff are pleasant & welcoming. Rooms have everything I need. Really good shower! Area is great for dining out & has a good range of cafes nearby. There is a pub/ bar across the road but area is still quiet. No on site parking but there are payment meters nearby if you need to use them

Leisure Self

6/10

Pleasant

19 Apr 2025

SE

Room was clean and comfortable

Business_and_leisure Self

10/10

Exceptional

12 Apr 2025

William

Friendly caring and considerate!

Self

10/10

Exceptional

10 Apr 2025

Verified traveler

Great service and clean room

The room had all the amenities we needed, and there was handwash and shower gel included in the bathroom too. The bed was comfortable and everything was spotlessly clean. The TV didn’t really work which was a little disappointing but not the end of the world. Wifi was good.

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

William

Lovely Management

Business Self

10/10

Exceptional

02 Apr 2025

Claudio

AMAZING STAFF

The best stay in Glasgow
Top !
Cheap ,clean ,big rooms ,clean rooms everyday and the staff especially the Indian couple are simply AMAZING!!!!!!

Business Self

8/10

Excellent

06 Mar 2025

David

Short stop

Cheap and cheerful

Partner

10/10

Exceptional

01 Mar 2025

Grace

Good price, convenience of location, area is quiet, nice staff, and works for a solo traveler. It is not fancy but suited me well.

Leisure Self

8/10

Excellent

04 Feb 2025

Jane

Great location just off Great Western Rd.

Basic, scruffy but clean. Great location. Very quiet room in basement. Good value.

6/10

Pleasant

14 Jan 2025

william

Comfortable for a one night stay

Self

6/10

Pleasant

19 Dec 2024

gary

Good

The room was basic but clean and done me fine as at a function at university. Room was clean and bed was comfy

Business

2/10

Poor

10 Dec 2024

Ercilio

avoid it

Mould everywhere, and hairs on the bed and bath; I actually left the property and found another place

Business

8/10

Excellent

08 Dec 2024

Patricia

Fine for a short stay. Room was basic as expected but clean, warm, nice hot shower and a good price. Suited us well for our one night stay. Old building that could do with some maintenance.

Partner

8/10

Excellent

07 Dec 2024

Flavia

Nice staff.

Staff very nice, even though I got a simple room, I stayed very comfortable.

Business Self

8/10

Excellent

24 Nov 2024

Verified traveler

A mixed bag but fine for an overnight stay

The room was clean and quiet and the bed comfortable and the towels and bedding clean. The shower worked well but the shower curtain was tied up at the bottom meaning that the floor got wet. I managed to lose 2 of my 3 morning pills down the sink which has no plug in it which also meant wasting water in order to shave. The tv worked and there was a kettle, tea, coffee and milk on the table. The wifi did not work at first but did after I reported it as not. The room was not heated very well and the thin bedding inadequate for such a cold night.

Self

4/10

Poor

10 Nov 2024

Joanna

Whilst the staff were pleasant, the rooms were very dated and dirty, mouldy bathroom and bugs crawling on bathroom floor, curtains that don't fit, wooden boxed bed bases that you kept cracking your toes on, curtains that don't fit the window the list is endless, and they had a cheek to take a £50 bond then check the room, hence to say it was cleaner when we left

Leisure Friends

6/10

Pleasant

28 Oct 2024

Verified traveler

Haunting house

Fine for a night — great location and inoffensive, but wouldn’t stay again. Water damage on ceiling above bed, cramped room (door wouldn’t open all the way as the bed frame was too close), shower wasn’t hot and kept falling off the stand, there was a hole in the bathroom ceiling with an ominous noose in the bathroom and the alarm system on the ground floor was beeping every 5 seconds throughout the night. The bed wasn’t uncomfortable, but the pillows were very worn and thin. Felt very dated and cheap, but the room was overall clean and fine for the price. Carpet wasn’t pinned down properly, and the lights in the stair were slow to turn on which made it pretty scary going down the steep narrow stairs. Gave haunted house vibes without the ghosts. Staff were friendly enough and not intrusive so 10/10 for the staff.

Partner

2/10

Poor

25 Oct 2024

Dr Anna

The toilet cistern is falling off the wall, the door doesn’t lock properly, the stairs are an absolute hazard

8/10

Excellent

20 Oct 2024

Lukumon

The staff are nice and welcoming and the location is not really far from the city center I was lucky with the room as they give me nice spacious room but it was cold at nights as the heating was not working and I see similar many reviews about the heating problem too been cold..

Self

6/10

Pleasant

16 Oct 2024

Martin

I had an attic room which necessitated me banging my head or crouching as I moved around. The internet didn't work throughout. There was no air conditioning and no ventilation unless I opened the skylight. Given the age of the building they had made a noble effort to have it appear clean and in good condition. I suggest in future they give a warning for tall people before allowing them to book.

Leisure Self

4/10

Poor

04 Oct 2024

Verified traveler

Expensive for a cracking wall

Every room share the same front door key to get in then same key for open roo., that mean every guest room use same key each other, not secure. Carpet dirty.

Partner

4/10

Poor

03 Oct 2024

jamie

Seen better days, bed was ok though

6/10

Pleasant

02 Oct 2024

Peter

Good value

It was good value for money. Clean and warm, but could do with updating. But fir the price was ok to crash out for the night.

Business

6/10

Pleasant

29 Sep 2024

Betty

I think they should do some refurbished on the ceiling and carpet. Just a night of stay is fine. Not for ladies. I felt a little unsafe because the room lock and main door same key.i wonder whether other rooms can open my door too. Just wondering!

Leisure Partner

6/10

Pleasant

11 Sep 2024

Alexander

Upon arrival was told the room wasn’t ready, however minutes later was told I could actually check in but for £10. Paid the fees and went up to the room - some amenities such as a kettle and coffee/tea etc but that’s about it. Bathroom was so dirty and there was a huge gap in the ceiling with a rope hanging down that went up to what I assumed was the roof. Felt a little unsafe. Woke up at 5am to loud talking, slamming doors etc, aswell as waking up absolutely covered in bug bites ( whether this was bed bugs I’m unsure but the general consensus was that they were ). Carpets were lifted around the skirting boards and although the stay was overall ok - there are some issues that made it a place I wouldn’t visit again.

Leisure Self

4/10

Poor

31 Aug 2024

Verified traveler

It was a basement room. When opening the curtains in the room it was it was a view if a brick wall, the room was cold and was advised that no heating would be put on as it was summer.

Friends_and_family Family

6/10

Pleasant

28 Aug 2024

Joan

The room was ok it had a nice bathroom with shower clean toilet staff were okish need to be more engaging with the guests and wellcoming with good communication and maybe a pleasant smile

Leisure Partner

10/10

Exceptional

26 Aug 2024

Erika

The property was conveniently located near the Uni and town and botanic gardens.

Leisure Family

4/10

Poor

25 Aug 2024

Lisa E.

The hotel is a basic, no frills place, with no additional perks other than a place to stay. What I liked about it was that it was within walking distance of several major parks and university, with plenty of great places to eat and groceries close by. The two young people who took care of guests and housekeeping did their best, and were always kind. There is no heat in the summer, which means it is also very damp. My room had no air circulation and was cold and damp, with a strong mildew smell. It was in the basement, so highly recommend no one stay in the basement except for a very short stay. There was a window that could open into the dirty alley under the stairs, but that made the room colder and it can't be left open during the day or night. The age of the building makes it noisy, with creaking floors and the walls are thin.

Business Self

10/10

Exceptional

25 Aug 2024

Akash

The connection is great, and the hosts are really helpful

6/10

Pleasant

24 Aug 2024

Andrew

Proximity to university was very convenient. Rooms could do with some refurbishing. Shower curtain in my room needed replacing.

10/10

Exceptional

02 Aug 2024

Sindu

Very few properties have bedrooms for 3 people. Glasgow house was one of them and it was nice and cosy. The staff were very helpful

Leisure Family

2/10

Poor

31 Jul 2024

Mikayla

WiFi wasn't working and we both needed it for work meetings. Went to see if we could get it fixed, but were met with laziness, rudeness and a lack of care. It took almost an hour of pushing the staff to actually do something about the issue, before we were finally put in a room with WiFi. It wouldn't have been much of an issue if they had just been upfront and offered alternatives or a discount, but they didn't care and spent most of the time denying there was even an issue. Room smelled of urine. Only saving grace was the location.

Business_and_leisure Partner

4/10

Poor

23 Jul 2024

Mutlu

Very old materials

Business

8/10

Excellent

20 Jul 2024

Surura

Used to live locally when I was a student so know the area well. There are some nice places to eat and have a coffee/drink nearby. Can be loud if students are out and about but from my room it was generally quiet at night. My room was compact but comfortable and I had everything I needed and the lady at reception was kind and willing to help get anything else I may have needed. Within easy walking distance of buses and subway. Would stay here again :)

Leisure Self

10/10

Exceptional

08 Jul 2024

Philip

Just what I needed for an overnight stay in Glasgow,

Leisure Self

8/10

Excellent

02 Jun 2024

John

Accessible, helpful staff.
Spacious, warm room.
Awkwardly positioned handbasin.
Convenient location

Leisure Self

6/10

Pleasant

28 May 2024

Janet

Property very dated. Location was good as it was within minutes of underground subway to city centre. Small room and tiny bathroom. Not bad for value when considering prices of bigger hotels in area.

Leisure Partner

4/10

Poor

27 May 2024

helen

Convenient location. It felt like a hostel - lots of comings & goings & front door was not on slow closure so banged. Noise from street; single glazed windows. Decor: thin curtains-hems all coming down; chipped paintwork. Bathroom: door didn’t close properly; frayed carpet; cracked sink & tiles; grouting dirty; mirror worn; rusty, dented bin. Shower was powerful. Lobby area was just corridor with sliding glass window. No extra lock on bedroom door just key lock without sliding mechanism.

Leisure Partner

8/10

Excellent

27 May 2024

Alexandra

Hotel had basic but clean & comfortable amenities.
Owners were friendly & helpful
Good area close to nice bars & restaurants and easy to walk in to town.
Would definitely recommend & stay here again.

Leisure Self

2/10

Poor

19 May 2024

william

Do not stay here

Not even 1 star. Stayed here 2 years ago and not so bad, now more like a homeless shelter. Private bathroom more than a 10 metre walk. Room not big enough to swing a cat. Do not stay here

Self

8/10

Excellent

07 May 2024

Karen A

Comfortable stay in fab location

We had a comfortable stay in a very convenient location, in the heart of the West End close to the subway, Kelvinbridge Park, shops, restaurants and the Botanic Gardens. The staff were always friendly and helpful.

Partner

4/10

Poor

03 May 2024

Ghassan

Ok

10/10

Exceptional

02 May 2024

Harry

Friendly Staff and Excellent Value for Money

Stayed for one night in a single en suite room. Welcome was friendly and efficient. My room was clean and comfortable with TV and tea/coffee making facilities. A bit rough round the edges but value for money was excellent.

Self

2/10

Poor

14 Apr 2024

Kathleen

I cancelled this due a family emergency in advance they wouldn't refund my money I thought this was shocking!!!!

10/10

Exceptional

09 Apr 2024

Piotr

A very cozy and clean guest house in a walking distance from Kelvinbridge subway and from many attractions. Wonderful and kindhearted staff members who are always willing to help.

Business Self

6/10

Pleasant

09 Apr 2024

Jennifer

Basic accommodation but fine you if you want to stay overnight my single room was tiny

Leisure Self

2/10

Poor

26 Mar 2024

Sonia

Hotel Glasgow

Oh dear, where to start...

The room was in the basement, dark and damp, especially in the bathroom. Hole in the wall, a dirty nailed up curtain blocked the light out. Rat pellets were in the cupboard.

I don't know how it calls itself a three star hotel, when it doesn't provide breakfast.

Ii like to patronise local businesses, but will not ever stay there again.

Business

4/10

Poor

24 Mar 2024

Oluwale

I told them to on the heater and they never did . The room was cold

Partner

10/10

Exceptional

07 Feb 2024

Michael

Good for money

Business_and_leisure Self

10/10

Exceptional

31 Jan 2024

laurence

nothing to dislike

Leisure Self

2/10

Poor

28 Jan 2024

Verified traveler

Mice and mould - i guess you get what you pay for

The shower was good, however, thats where the good things stopped. Woke up on the first morning to a mouse in our room so asked for a new room for our 2nd night, they were very nice and accomodating and gave us a new room but i still had the fear of mice :( also in both rooms the bathroom ceilings had mould :/

Partner

10/10

Exceptional

17 Dec 2023

Haley

Spacious and clean rooms, friendly staff, and walking distance to the university and other things.
If you’re visiting in the winter, it may get cold at night. The heaters turned off overnight both nights we stayed there and turned back on at 7 a.m. exactly. I was assured they do not turn off overnight, so maybe it was the specific room we stayed in, but they most definitely did turn off and we were all very cold.

Leisure Family_with_children

4/10

Poor

08 Dec 2023

Verified traveler

Very basic. Couldn’t get shower to work

Friends_and_family Friends

6/10

Pleasant

26 Nov 2023

Craig

Basic but for the price couldn’t complain, ceiling hanging down a bit , no fridge or anything room was cold despite heater being on

Leisure Self

8/10

Excellent

02 Nov 2023

Denise

Great for a night before onward journey

I just needed somewhere cheap and private to stay overnight and all the usual city centre places were full or more expensive than I was willing to pay, so tried Glasgow house.
I booked a single room and was upgraded to a room with a double and single bed (used the single bed anyway) and that made up a little bit for the fact that there was an extra £10 for a late check in, which I felt that should have been clearly stated in description on the hotels.com website as I'd have probably booked elsewhere closer to the city centre, but apart of that I cannot fault the hotel. For the price it is good enough and most importantly clean and I couldn't care less that the plaster might have been coming off in few places, that the decor isn't modern or that the matress was too soft with a dip etc.
I think the Glasgow house is perfect for a cheap night stop off and if you require beautiful new decor/firm matress, go elsewhere and pay for the privilege.

Self

6/10

Pleasant

29 Oct 2023

Verified traveler

Room was freezing cold, had to use the duvet from the other bed on top of the duvet already on the bed, tried to put the radiator on and it didn’t come on until early hours of the morning, there were exposed carpet grippers around the edge of the room, which is dangerous. And the key for the room is the same key for the front door so every room has the same key?! Doesn’t make you feel safe at all! The bathroom had a very strange and ominous looking rope hanging from the ceiling, like something from a horror film.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2023

Robyn

Excellent location, room and lovely staff 😁😁
Would definitely come back again!

Leisure Partner

10/10

Exceptional

17 Oct 2023

Brian

Staff were friendly