Name: Novotel Glasgow Centre
Address: 181 Pitt Street, 181, Glasgow, G2 4DT, GB

10/10

Exceptional

20 Jul 2026

Alan

Left an item in the room and Craig sorted for me to get this back. Top staff.

8/10

Excellent

18 Jul 2026

Ananya

Helpful staff and a nice breakfast spread.Good value for money.

Family_with_children

10/10

Exceptional

03 Jul 2026

Colleen

Great stay..

6/10

Pleasant

29 Jun 2026

Matt

Staff were quite helpful by email however we couldn’t get through on the phone.

Room was generally clean but areas had not been cleaned for a long time. For example the visible areas under the bed had rubbish and hadn’t seen a hoover in a while

Partner

10/10

Exceptional

28 Jun 2026

Derya

Both room and staff were great and my stay was thoroughly enjoyable and comfortable

Self

10/10

Exceptional

15 May 2026

Virginia

All of the staff are kind and helpful. They made us feel welcome in Glasgow!

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Carlos

Great hotel overall. Loved the location, close to Buchanan bus station, and in between, you can find lots of stores and things to do. The room was clean, had everything that we needed, complimentary coffee, tea, and hot chocolate powder. Very comfortable and quiet to enjoy a good sleep. The only thing I noticed was that the mini fridge wasn't working, and neither were the fans for both the toilet and bathroom. Didn't have the time to go to the amenities, but seem pretty nice and convenient.

Partner

10/10

Exceptional

13 May 2026

Esther

Comfortable room, hot shower
Good breakfast and had a good meal in lounge

Partner

10/10

Exceptional

04 May 2026

Bruce

Easy cheap parking onsite and friendly and helpful staff.

Partner

10/10

Exceptional

03 May 2026

Gemma

A large, clean room with comfortable beds. The communal areas were spotless and well maintained. The bar had a nice atmosphere. All the staff were lovely and attentive and the breakfast options were great.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Tracey Louise

Very clean with really lovely and friendly staff. Bar, restaurant and breakfast were all great. Will stay again.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Sophie

Vert friendly and helpful staff

Partner

10/10

Exceptional

23 Mar 2026

Melanie

The staff were so nice to us, we brought our dog last minute and that was seamless, jus paid £10 and she was welcomed and fussed over. When I arrived to check in I explained I had come down with the cold and asked if the room had a bath, they moved us around to a different room to make sure I could have a soak in the tub, were super friendly and thoughtful. The room was lovely and location excellent for us going to see a show at the Kings Theatre along the road.

Partner

10/10

Exceptional

19 Mar 2026

Lisa

Great city centre location, easy walking distance to main shopping areas & queens square train station. Could walk to OVO & SEC on a decent day, but due to heavy rain we didn’t and got taxi. Ordered via hotel waited no longer than 5 mins and was £10. Room was spacious 2 double beds, toilet separate from Bathroom, great idea! Room was warm in night. Never had breakfast but did order pizza one night, delicious if a bit expensive. Front desk staff all very very friendly, welcoming and helped us with lots of questions. Would definitely stay again if In Glasgow

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Catherine

Friendly staff and well serviced rooms. Clean and quiet hotel. Food was nice. Bar prices were average for a hotel.

Friends

10/10

Exceptional

03 Mar 2026

Neha

Amazing hotel in the city centre, staff are super friendly, and the food is delicious

Friends

10/10

Exceptional

03 Mar 2026

Ilias

Very nice staff great 🍳 Breakfast amazing stay clean rooms very soft pillows a small upgrade will get the Hotel to an other level

10/10

Exceptional

03 Mar 2026

James

Quick and convenient nights stay.

Self

6/10

Pleasant

17 Feb 2026

David

Hotel room was tired, gym was out of action as the door had broken. Great location and friendly staff.

Business

2/10

Poor

17 Feb 2026

Harwinder

Staff not being very helpful on the arrival , room services kept walking in with no knocking . It was jus terrible stay

8/10

Excellent

08 Feb 2026

Jessica

Lady on reception was lovely and saw to us quickly.
The room was okay and had everything we needed. Decor was a little tired.
There was a strange smell in reception and then the lifts.

Leisure Partner

10/10

Exceptional

02 Feb 2026

James

Lovely clean room. I tried to change my booking online (from an accessible room which I don’t need) but was unable to do so.
Caitlin at reception sorted this out with no fuss.
Very little interaction with other staff but everyone seemed pleasant.

Leisure Self

6/10

Pleasant

30 Jan 2026

Lorraine

Staff were welcoming and helpful and a nice bar area. However the rooms are very dated, chipped furniture, grubby carpets and the toilet 'cupboard'. My husband couldn't even close the door when using the toilet. Lovely shower but added to a dated bathroom.

Partner

2/10

Poor

03 Jan 2026

Lauren

Terrible drain smell in reception. Lifts weren’t working all the time. Room was neglected, stayed there for 2 nights, had to prompt them to clean the room and all they did was put clean towels, nothing else.
Room was freezing too, had to get a heater out!?
Also the hotel is hosting AS, whilst that’s great, it should be mentioned to guests before booking.

Partner

10/10

Exceptional

13 Dec 2025

amanda

Brilliant stay

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Graham

Nice hotel in city centre

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Ensley

Courteous staf

Business

10/10

Exceptional

15 Nov 2025

Fiona

Great stay all round x

Leisure Friends

10/10

Exceptional

07 Nov 2025

Desmond

Did not have breakfast as was not required

Partner

6/10

Pleasant

04 Nov 2025

Lucie

It was all quite basic and dated. Both the shower and the sink didn’t drain, a few lights didn’t work. Limited plug sockets. We could hear the person next door snoring all night and then playing very loud music from 6am due to a door in the room, which presumably if unlocked would join the rooms together. However, the location was good, it was clean and the staff were nice.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Monika

Nice pleasant and quick

10/10

Exceptional

28 Oct 2025

Graham

Never had food but ideally situated for food and drinks places close by.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

Ana

Nice area very central. Hop on Hop off bus has a stop there

Friends_and_family Friends

8/10

Excellent

24 Oct 2025

Mrs Wendy A

Were given a disabled room thst i wasn't happy with
We had parking and it was very quiet

Partner

8/10

Excellent

21 Oct 2025

Thomas

Great staff

Room was fine if a bit dated.

Did the job.
Brilliant staff though!

Partner

10/10

Exceptional

20 Oct 2025

Connor

The staff were polite

8/10

Excellent

16 Oct 2025

Allan

Hotel in great location but noisy on our floor as work being done.

Leisure Partner

6/10

Pleasant

14 Oct 2025

Debbie

Close to Theatre, friendly staff, ok room

Although they have notices up to warn clients there are renovation works in progress, I wasn’t expecting a workman to just let himself into my room! (thankfully I was fully clothed!) I didn’t request 3 beds in the room & it was a bit tight to squeeze past the wall to get into the double, (room is not big enough for double & twin combo). Bed was ok, not the most comfortable. Toilet separate to washroom/shower, very old, scruffy and in need of this upgrade. Car park in the basement was really useful (£8)
Staff were lovely & helpful.
Overall for one night, 5min walking distance to The Kings Theatre, I would stay here again, but ask for a more suitable room (hopefully a renovated one!)

Partner

10/10

Exceptional

12 Oct 2025

Louise

Called hotel as we arrived to check on car park and tip class service from that moment onwards - couldn’t be more helpful.
Room was perfect for our weekend stay

Partner

10/10

Exceptional

30 Sep 2025

Lesley

Room was spotless. Staff were very friendly. Great location for shops and the theatre. Lovely family room. Great breakfast. If we had one complaint it would be the price of the alcohol. £11 for a glass of wine is a bit excessive. We get that it's city prices and the hotel is of a high standard but that's just too pricey. We decided to go out rather than pay that price. We also spent the rest of the time in our room having bought a bottle of wine for a lot less money. We would've preferred to drink in the hotel but not at that price. Such a shame. None the less we enjoyed our stay.

Friends_and_family Family

8/10

Excellent

25 Sep 2025

Hilary

Very friendly and helpful staff.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Elizabeth

Good location for access to city center shopping and transportation, very walkable. Friendly & helpful staff. Some facility improvements are under way.

Leisure Self

8/10

Excellent

01 Sep 2025

Max

Can always trust a Novotel

10/10

Exceptional

29 Aug 2025

Mary Anne

The hotel was clean, the staff was very nice and we really enjoyed our stay. We signed up for their app and we enjoyed a complimentary drink. The location was close to everything and I would choose this hotel on my next visit. We also took advantage of their buffet breakfast…well worth the money.

Leisure

8/10

Excellent

17 Aug 2025

Nagabhushanam

Very good customer service and near to transportation

Leisure Family

6/10

Pleasant

15 Aug 2025

Jean

Is the hotel housing migrants

Check in brilliant staff helpfull
Room very nice
Great location
Numerous young sinhle men in and artound the hotel and corridors all seemed to be on floors 2 and 3 i as am older lady didnt feel comfortable being in thd hotel on my own i have now raised this with the hotel via an email asking if the hotel is being used to house migrants leagle or waiting for asylum as i fear it is and i personsly wouldnt retunt as i didnt feel safe

Partner

10/10

Exceptional

13 Aug 2025

Sinead

Perfect stay

Friends_and_family Family

8/10

Excellent

11 Aug 2025

farhana

good

8/10

Excellent

26 Jul 2025

Rebecca

Great but room too hot

Well placed hotel, looks good and service was great. The only downside was the temperature in the room as it was far too hot, there wasn't any air-conditioning and the one window wasn't sufficient to cool it down.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

John

Everything was fantastic could not get better staff were fantastic rooms fantastic area fantastic

Leisure Friends

10/10

Exceptional

17 Jul 2025

Malcolm

Modern and clean, good value and nice dining area.

Leisure Family

10/10

Exceptional

16 Jul 2025

Mateen

Walkable and convenient area to stay.

Leisure Family

10/10

Exceptional

15 Jul 2025

Keith

Room was very good, bathroom was nice (though the partition seemed like it should be longer to avoid splashing out). Beds were comfortable.
No air conditioning (we were there during a heat wave), though the window does open slightly.

Reception staff were fantastic at answering my many questions, specifically about parking. Street parking is free from 6pm to 8am. There are a few spaces in the hotel garage - only about 15 though (8 GBP for 24 hours), and a nearby city parking garage they can provide a discount for (we were parking in it for about 26 hours for about 15 GBP) was a 5 minute walk.

Recommend the Slouch Bar around the corner for some late-night food or drinks too!

Leisure Partner

6/10

Pleasant

13 Jul 2025

M

Okay!

Staff friendly, check in was slow with computer fault, room was bit dated, not many power points. Did not eat in hotel, but bar staff were very nice and efficient. On morning we were leaving I came back to room to find it being cleaned and had to ask for towel to shower, not fault of cleaner who was working hard but to no avail as it would need to be cleaned again! Last time I stayed(9 years) I was wowed, but unfortunately just an ok this time!

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

John

Standard Novotel. Needs a refresh. No A/C in the rooms; there was a small desk fan but very cheap quality that made really loud noise because of the cheap mechanism / age. No fridge or ice machines … very rough for a summer in Scotland. Breakfast spread was pretty good though.

Leisure

8/10

Excellent

17 Jun 2025

Emilie

Great location and a great price compared to other hotels in Glasgow. Was perfect to explore the city centre and also the west end. Rooms were very nice and comfy.

Partner

6/10

Pleasant

09 Jun 2025

Cornelius

Expected better from a four star hotel. The room was dated in many ways and had one plug point we could use. There was no air-conditioning and it was too hot on a not particularly warm day. The windows opened but then you'd have the noise of Glasgow city centre, so you had to make a decision if you were going to be kept awake by noise or the heat.

10/10

Exceptional

08 Jun 2025

Kevin

Our only company is that the room was uncomfortably hot, otherwise everything was good, including the underground parking

Friends_and_family Friends

6/10

Pleasant

08 Jun 2025

Gillian

We have stayed at the Novotel Glasgow numerous times. Breakfast - has gone downhill, items only luke warm, coffee m/c is a nightmare to use. Defo not worth the cost. Parking - now taken over by an independent company, so charged per day & per exit, previously only be per exit. Bus party arrived when we arrived back to go & get ready for dinner, had to wait 30mins to use the lifts.

8/10

Excellent

06 Jun 2025

Lisa

Nice place to stay for an overnight. Staff were fantastic, the rooms were a little run down. Some of the lights in the rooms weren’t working.

Friends_and_family Friends

8/10

Excellent

02 Jun 2025

Ann

Good breakfast buffet

Leisure

8/10

Excellent

02 Jun 2025

Graham

Hotel is nice, perfectly situated for the city centre, only 5 minutes from The Kings Theatre. The underground carpark is a massive bonus and at only £8 a day is a bargain.
The room was large but a bit basic and no sockets beside the beds which is a bit annoying, also the room was very warm and only a fan to cool it but because the sockets are one the other side of the room, it renders it pretty pointless.
Other than that the room was fine.
The bar area is nice, with a decent selection.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Sasha

Great location would recommend

Leisure Friends

10/10

Exceptional

31 May 2025

FLORENCE

Perfect location with great amenities and spacious room. I had a lovely stay

Leisure Family

6/10

Pleasant

30 May 2025

Irene

A modern reasonably priced hotel

The hotel was difficult to get to with the many one way streets surrounding it. An accident and road closure made it impossible. A fabulous HR lady really helped us and directed us through an alternative narrow lane. The room was spacious and clean. It was a pity the kitchen closed very early and so only pizzas were available to us when we wanted to eat.

Partner

8/10

Excellent

26 May 2025

Cheryl

Staff were attentive, room spacious. 3rd floor button broken had to press up to get lift to floor almost got stuck in other lift and lif was out of order after our episode. 2 nights running we ordered meals which took at least 30 mins but were very noce

10/10

Exceptional

19 May 2025

Calum

Great place to stay, clean and friendly!

8/10

Excellent

03 May 2025

Cecile

Near many restaurants , walkable , quiet

Leisure Family

10/10

Exceptional

01 May 2025

Sarah

Friendly staff efficient and quick

Friends

10/10

Exceptional

30 Apr 2025

Laura

Novotel Glasgow

We stayed as a family.
Very accommodating. They stored the little ones milk in reception as there is no fridge in standard rooms.
Small area in reception for kids with toys.
Kids eat breakfast for free.

Friends_and_family Family

8/10

Excellent

24 Apr 2025

judith

Lovely stay x

Excellent reception, foyer lovely. Room slightly dated but bed extremely comfortable.
Only issue the room towels were extremely starchy and rough .

Friends_and_family Family

8/10

Excellent

23 Apr 2025

Jorge

Good hotel

It was a good hotel, conveniently located close to the city centre.

Partner

6/10

Pleasant

28 Mar 2025

Svilen

It took 40 min to check in because they said my Expedia reservation is not in the system. Then all of a sudden it was. The colleague traveling with me was given a card key for a room already occupied by another person.
The front desk personnel was kind and was trying to help but ultimately I was left with the impression that there is a complete chaos at this hotel.

Business

8/10

Excellent

20 Mar 2025

Keith

Hotel was fine.

Hotel was fine, functional and clean.

Hotel lacked atmosphere, especially in the bar/ lounge area.

Breakfast was reasonably good, but lacked the special, personal attention.

Business Self

8/10

Excellent

17 Mar 2025

carole

The hotel was within walking distance to the main shopping atras in Buchannon street and St Georges square. Plenty of choice og restaurants nearby. I wouldnt recommend it if you have trouble walking ad yhe area id very hilly. Our family was ok but didnt have any sockets behind or near the beds so wr haf to request an extension lead for my daughter's Cpap machine. The toilet is separate to the bathroom but doesnt have a wash hand basin. Our tea/ coffee and milk wasn't \"topped up\" so we had to go to reception to ask for more , we stayed 3 nights. Breakfast was good with adequate choices, staff need to check more frequently though when food was running low e.g eggs. Overall, we had a lovely weekend and would stay here again.

Leisure Family

10/10

Exceptional

03 Mar 2025

Alejandro

Perfect!

Amazing since we arrived, excellent staff and great location.

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Sam

Central Glasgow, walking distance to a lot of places. Rooms were nice and clean. Staff were very friendly and helpful!

Business Friends

6/10

Pleasant

01 Mar 2025

Shaan

Asked for hair dryer never came!
No daily top-up of milk or tea as complimentary stuff in room

Business

10/10

Exceptional

05 Jan 2025

eva

All the staff were so lovely and welcoming, the room was perfect.

Leisure Friends

10/10

Exceptional

31 Dec 2024

Claudia

Amazing hotel

10/10

Exceptional

29 Dec 2024

Scott

Loved the hotel room clean breakfast was lovely staff were so helpfull and nice

Leisure Family

6/10

Pleasant

22 Dec 2024

Neil

Hotel looks great in dining area reception etc. But carpets throughout are worn and dirty. Rooms very small and not that clean . Bath was cracked as were walls. Overall poor standard. Reception staff one in particular was rather unpleasant.

Leisure Family

6/10

Pleasant

21 Dec 2024

Chathushka

Although this was advertised as a 4-star hotel, it didn’t feel luxurious to me. The amenities and overall experience fell short of what I expected from a hotel of this rating. There’s definitely room for improvement

Leisure Family_with_children

8/10

Excellent

21 Dec 2024

Ryan

It was fine for a night

Leisure Family

10/10

Exceptional

21 Dec 2024

India

Great location was going to a king tuts gig and it was only a 4 min walk

Leisure Self

10/10

Exceptional

09 Dec 2024

Dani

Friendly helpful staff. Central location. Very comfy bed and secure hotel carpark. Would definitely stay again

Partner

10/10

Exceptional

09 Dec 2024

Melvin

Quite spacious and conveniently located. £8 pounds for onsite parking!

Leisure Partner

10/10

Exceptional

01 Dec 2024

Sonia

The hotel was superb, very nice downstairs, the bar area and the breakfast area. Breakfast was outstanding there was so much choice. I liked the security as you needed your room card to go on the lift. Staff were very friendly and efficient. The only thing we didn’t like was the fact that the room was very hot and the air conditioning was clearly not working, thankfully we were only staying one night.

Family

8/10

Excellent

01 Dec 2024

jacqlyn

Good property. Well appointed and well located.

Leisure Friends

10/10

Exceptional

27 Nov 2024

Catriona

This is a good hotel if you are using it as a place to lay your head or if you are staying in and doing things in that street

Business_and_leisure Family_with_children

6/10

Pleasant

27 Nov 2024

Rhydian

Budget hotel without the budget price

Room didn’t have a ‘main’ light, instead a series of lamps that needed individually turning off before bed. The toilet room was very small. Wi-Fi hardly worked and there was no phone service in our room. Had more of an ibis budget feel to it

Partner

4/10

Poor

27 Nov 2024

Roddy

Rooms tired looking. Extortionate price for breakfast. Will go elsewhere next time.

Leisure Friends

6/10

Pleasant

26 Nov 2024

Gail

The hotel is in a convenient location and was clean, although felt quite dated and tired. Very loud construction work started outside the hotel before 6am which isn't ideal for a leisure break. Breakfast had lots of choice, but it felt like the food had been overcooked and left sitting for ages.

Leisure Family

10/10

Exceptional

25 Nov 2024

Athmane

Breakfast was really good.

Family_with_children

6/10

Pleasant

07 Nov 2024

Marco

Was an overnight stay, Hotel had limited parking, so arriving from a long drive and not getting a parking spot wasn't great and limited street parking as well. Was able to move the car in the morning so we could pack the car up again.

Leisure Family

8/10

Excellent

01 Nov 2024

Ioana

The staff is great!The hotel is nice,within a 15’ walk from the train station.With luggage is a little bit difficult due to the Glasgow streets(I didn’t do very well my “homework “regarding this:)which I didn’t know were so San Francisco like:)))

Leisure Family

10/10

Exceptional

31 Oct 2024

Kay

Great customer service. Great accommodation

Friends_and_family Friends

10/10

Exceptional

26 Oct 2024

Catriona

We came down as a family (myself, partner and son) for my graduation and it was perfect fot what we needed. The only thing that was annoying for me was because we were there on a friday night we heard the bar quite loudly but the child didnt notice he was shattered and was fast asleep before we could hear anything.

The roadworks on the student flats are annoying and can be loud in the morning but this is a really good budget hotel in glasgow. We will be back in a couple of weeks for the partners graduation stay, se you again soon Novotel

Leisure Family_with_children

10/10

Exceptional

26 Oct 2024

Amanda

Parking wasn't the best but everything else was spot on, comfortable beds & a great breakfast

Leisure Partner

8/10

Excellent

18 Oct 2024

Jennifer

Good location and nice hotel.