Name: The Address Glasgow
Address: 39 - 45 Renfield Street, Glasgow, G2 1JS, GB

10/10

Exceptional

22 Jul 2026

Paul

Great hotel and location.

Self

10/10

Exceptional

17 Jul 2026

Carly

Nice hotel and perfect location

Partner

8/10

Excellent

09 Jul 2026

Heather

While the lobby and other shared areas are beautiful and well-maintained, the room had a dormitory feel - ie: minimalist and not particularly welcoming. The folks at the breakfast place are lovely - above and beyond, but the front desk staff are 'meh'.
If you get laundry done, you must go and collect it at the front desk. Just fyi. Don't wait like I did. Also, they provide bath and hand towels but no washcloths.
All of that said, if you like a sauna and cold plunge, onsite bar and restaurant, plus a great location and you're finding the The Address price is right for you, by all means book it. That's what I did. I spent very little time in the room. Agyle and St. Vincent Streets, Kelvingrove Gallery, The Necropolis...are walkable or a short uber ride. Some of the best shopping 'Style Mile' is right out the front door.

Friends

10/10

Exceptional

07 Jul 2026

Hrachya

Service, clean, location

Partner

2/10

Poor

05 Jul 2026

Kerry

Poor hotel v poor don’t recommend

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Ben

Very much on the pricier side if you plan to stay more than 1 night but the price does reflect just how nice of a hotel it is. Staff were always friendly and willing to help and the facilities including the room were to a great standard.

Friends

10/10

Exceptional

29 Jun 2026

Michael

Really nice, clean big room room ... They have thought of everything, plugs and usb to charge phone ... Even an easy way to cast your phone to the TV, which is a plus for as I like to watch from my apps.

I stayed in room 103 with a view to the street and you didn't hear a thing. Diffinatly stay again.

Self

10/10

Exceptional

29 Jun 2026

PAUL

Great staff. Comfortable stay.

Friends

6/10

Pleasant

29 Jun 2026

Kay

Hotel was nice, room was clean, despite the slightly feety smell. The man checking us in was rather disinterested but the reception staff in the morning were helpful and friendly.
The bed was comfy but it was two singles pushed together and it was evident.
The spa had several other couples in & felt slightly crowded but otherwise was nice.

Partner

8/10

Excellent

22 Jun 2026

Sally

The only downside was navigating through two sets of doorways and two short flights of stairs to get to the elevator! Definitely not convenient when lugging heavy bags. The rooms are super and I loved the vibe-just be aware of stairs.

Self

10/10

Exceptional

22 Jun 2026

Francois

Outstanding staff and room (104)
Ideal location, most of the best bars and restaurants are a short walk away.

Partner

8/10

Excellent

15 Jun 2026

Chris

Hotel is in a great, central location and was really nice.

Partner

10/10

Exceptional

14 Jun 2026

geoffrey

This hotel is in a great location in the city centre,bus stops train stations all a short walk away the staff were very nice to speak to,and the breakfast was first class all in all a super hotel.

Partner

10/10

Exceptional

11 Jun 2026

Marie

Lovely 2 nights stay. Very friendly helpful reception and bar staff

6/10

Pleasant

09 Jun 2026

MARTYN

I love this hotel and use it a lot. However this visit was disappointing. Rooms not ready, no access to spa for VIP status, was given a twin room when booked double, shower head had visible dirt on it (muddy) and the ironing board was disgusting with stains and falling apart.

Self

4/10

Poor

09 Jun 2026

Ivan

Will not come back there, small dark rooms, spooky inside, old and not clean. Spa was requested to pay extra, for same booking last time not.

Self

10/10

Exceptional

08 Jun 2026

Mags

Would love a fridge in room. Also, would good if there was a shower cap m

Partner

10/10

Exceptional

02 Jun 2026

Joan

Great breakfast and very clean room

Partner

10/10

Exceptional

31 May 2026

MARINA

Great location. Staff very friendly and helpful. Room clean and all amenities were excellent. Great base to explore Glasgow. Very happy with my 3 night stay.

Self

10/10

Exceptional

30 May 2026

Kevin

It was exceedingly nice to stay

Partner

8/10

Excellent

23 May 2026

Lesley

The room was clean and had a kettle hair dryer but not the usually attention to detail .
The water completely on day one was not refilled day 2 .
No little amenities as complementary nice tough would have been a nice.

I did not have breakfast this time. The spa was well kept well maintained.
Perfect city centre location

Self

10/10

Exceptional

22 May 2026

Taylor

staff was very helpful and the amenities was great. if you forget items, they are super helpful.

Self

8/10

Excellent

17 May 2026

Alyssa

We had a good stay at The Address hotel. The staff was very friendly and helpful. The hotel was clean and in a very convenient location. The reasoning for the four stars is because we had just finished our road trip from Isle of Mull and still had our car hire for one more evening. There is no safe drop off zone to unload your bags without the risk of getting ticketed. On top of that, you do have to pay to park offsite but they do provide a discount code if you ask for it. Parking off site wasn’t a far walk, but just be careful unloading your bags as we were parked for 2 minutes and were about to get a ticket. Would stay again but would recommend the hotel invest in a private limited drop off zone.

Partner

8/10

Excellent

17 May 2026

Craig

Breakfast was good but not great, very few interesting vegetarian options. There was meat sausages, bacon, haggis etc but no veggie variations. This needs to change if the hotel is going to be a must-go-to.
The staff were great, room was decent, and the bar was fine .

Partner

8/10

Excellent

13 May 2026

Nicole

Great staff, lovely restaurant, comfortable room.

Self

10/10

Exceptional

12 May 2026

Ellen

Great staff at the bar-fantastic drinks! All staff kind and assisted in great spots to check out while there.

8/10

Excellent

04 May 2026

Clare

This is a lovely hotel in the centre of Glasgow! The room was big and spacious with a comfy bed! The hotel is modern and has a real boujee feel about it. The spa and wellbeing was a little disappointing: it had a big sauna and 3 hot beds, the plunge pool was out if order but there was nothing else or anywhere to go. As there were 6 folk in it meant that unless you were in the sauna or had one of the beds you had nowhere to sit even! The gym was good and there was a nice bar. The breakfast was great! A definite good option for a stay in Glasgow

Partner

10/10

Exceptional

03 May 2026

tina

.

Family

10/10

Exceptional

02 May 2026

David

Terrific location, staff super nice, clean, etc. Can’t go wrong with this place

10/10

Exceptional

02 May 2026

James

Always a fantastic stay

Partner

2/10

Poor

01 May 2026

Tina

Perfect!

Family

10/10

Exceptional

30 Apr 2026

Erin

Fantastic location, staff and cleanliness

Partner

10/10

Exceptional

29 Apr 2026

NINA

Clean room, comfortable bed

Friends_and_family Friends

4/10

Poor

27 Apr 2026

Neil

We were on top floor, room noisy with air handling or kitchen fan above. Went on all night. No hot water in the morning. Veey disappointing as thiis was an upgraded room and wedding anniversary.

Partner

10/10

Exceptional

26 Apr 2026

Caroline

The hotel is in an excellent location. The room was spotless and a great size. We opted for the wellness king to allow us to use the spa in the morning. I would definitely do this again. The only fault I had was the TV signal was terrible it kept cutting out. And the water provided, sparkling, yuck.
Other than the tow minor things I would definitely choose this hotel again.

Partner

6/10

Pleasant

24 Apr 2026

Frances

The king size bed was two twins put together, and they didn’t use a mattress pad or something to lessen the uncomfortable middle. The bed also slid apart, making the gap worse.
Our bathroom smelled like sewage gas, most of the time.
We had only been given one bath towel for two people. We called the front desk several times requesting another towel as well as the robes and slippers needed for the spa. We never received them.
The hotel is in a nice location and has a good breakfast.

Partner

8/10

Excellent

21 Apr 2026

Annie

Staff were friendly and helpful, bathroom very clean. Only downside was window in our room draughty (though secondary glazing helped) and air con wouldn’t go above 19 degrees but we do not report it as only sleeping in room so we perhaps would have got alternative room if reported so not fault of hotel. Beds v comfortable. Would return.

Friends

8/10

Excellent

14 Apr 2026

JoLynn

Front desk staff was a mixed bag. We had one excellent staff and two that were not great.
Bar and dining room staff were great. Friendly and accommodating.
We stayed twice over a week....one room had several problems we reported but were never addressed and the second room was an accessible room that was awkward and had an adjoining room with super loud guests that kept us up all night.
Location was great.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Clare

Great location. Lovely staff. Big room.

6/10

Pleasant

13 Apr 2026

Carolyn

Not ideal for those with accessibility needs, I’d definitely avoid.

Family_with_children

8/10

Excellent

12 Apr 2026

India

The staff was really friendly. I did have dinner one night at the restaurant and the food was great and the service was amazing!

10/10

Exceptional

12 Apr 2026

Kevin

Very comfortable bed, didn’t hear any noise so great night 😊

Partner

10/10

Exceptional

11 Apr 2026

Abigail

The comfiest beds and pillows I’ve ever slept on

Self

10/10

Exceptional

10 Apr 2026

David

Excellent breakfast and the member of staff running breakfast was very welcoming and no request was an issue

Partner

10/10

Exceptional

08 Apr 2026

Beth

Great location, lovely breakfast, stylish decor, clean yet simple wellness area. Would definitely recommend!

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Ruth

What a fabulous two night stay at The Address, Glasgow! Booked an early check in and were greeted with an upgrade on arrival - it was so appreciated! More comfortable bed we have slept in in a hotel and the shower was amazing - so relaxing! Great location and hotel was spotless! Staff so friendly and helpful. Dined at North and it was so nice - great food and drinks! Can’t wait to come back!

Partner

10/10

Exceptional

06 Apr 2026

Rebecca

Room was beautiful and the bathroom immaculate

Self

10/10

Exceptional

04 Apr 2026

Amelie

Peaceful oasis in the city. Loved having access to the wellness suite, the high ceilings in the room, and the comfy bedding.

Self

8/10

Excellent

04 Apr 2026

Gary

.

Partner

10/10

Exceptional

03 Apr 2026

Rashid

Everything was great. Well kept and run. Pillows a bit firm but still fine for a good sleep and the shower has no back so the toilet floor was constantly soaked but very minor inconveniences.

Partner

4/10

Poor

29 Mar 2026

Karen

We booked a twin room, which was very dark despite light being on. The single beds were not singlebeds but probably 3/4 of a single bed. Very narrow..not comfortable at all. The noise from outside made it very difficult for us to sleep.

Breakfast was nice when we eventually got it. They seemed to have run out of a lot of the cooked breakfast and we, amongst others, had to wait at least 20 mins for a new batch to come out. Staff were lovely though.

Friends_and_family Friends

6/10

Pleasant

26 Mar 2026

Emma

My room was nice, but as a Pregnant lady, I was surprised that there was no step-free lift access which made it difficult to carry my bags to my room.

I also received a \"wake up call\" in the middle of the night, which was for a different room. When I complained about this, the team apologised but generally laughed it off, which frustrated me.

The breakfast was fairly nice, though basic.

In general I did not enjoy my stay unfortunately.

Self

10/10

Exceptional

22 Mar 2026

Jack

Great looking hotel

Partner

10/10

Exceptional

21 Mar 2026

Vanessa

It's right in the centre of the city so very easy to walk everyone especially to the station. I had flagged that the table strip was coming apart slightly so hopefully they will have fixed that in the room. Otherwise the hotel was very nice with the amenities and how modern it was. I would recommend others to stay there. Breakfast was lovely with choice of hot and cold food overlooking the street below, and the staff were great.

2/10

Poor

19 Mar 2026

Andrew

The noise from the bar operations lasted from 9pm
To 0230 with nearly constant emptying of bottles into large bins which are directly outside the hotel. The noise was unbearable. The walls and doors are thin and you can hear everything. The bar appears to run a 24hr operation with the The gas cylinder delivery started at 0530 and cleaning crews operating during the night. Avoid the hotel if you plan on sleeping. Staff unhelpful.

Self

10/10

Exceptional

16 Mar 2026

Keith

Room was clean and spacious with comfortable bed. Staff were excellent. Really great breakfast!! Good location with plenty close by.

Partner

10/10

Exceptional

15 Mar 2026

Joseph

Excellent location, lovely hotel and friendly staff.

Partner

10/10

Exceptional

08 Mar 2026

Avril

Good central location easy to find.

Staff 1st class nothing was a problem.

Room was pleasant for being a basic twin. Beds were very comfortable

Only thing I would have liked is a coffee machine .

The shower towels need to be kept in the wardrobe or bedroom area for hygiene purposes, that’s the only fault I could find

All in all very good value for money

Family

10/10

Exceptional

25 Feb 2026

Lauren

This is a great hotel.
My only slight thing is that I find the pillows quite hard, but that's personal preference. I like them to be a little softer.

Self

6/10

Pleasant

24 Feb 2026

Sarah

The hotel rooms are not accessible as there is no direct access to lift and the hotel rooms without using the many steps. Please do not use this hotel if unable to use the stairs or carry heavy bags.
The shower door wasn't long enough so the shower leaked all over the floor of the bathroom.
The bedroom faced Renfield Street and was very noisy until 2am. It was Saturday night and people were partying on the street and there were cars racing around with noisy exhaust pipes. I understand it is outside the control of the hotel but I think triple glazing might help.

Self

10/10

Exceptional

22 Feb 2026

Jonathan

Fab hotel, will definitely be back

Friends_and_family Friends

8/10

Excellent

21 Feb 2026

Anthony

Friendly staff, good location

Family_with_children

10/10

Exceptional

21 Feb 2026

Martyn

Great room and great hotel

Self

10/10

Exceptional

21 Feb 2026

Clive

Check-in staff was excellent

4/10

Poor

07 Feb 2026

James

The reception and bar area are barren. The lift to get to the guest rooms is up stairs and along a cold corridor. The heating in the room was unresponsive and the room was noisy.

The room itself was poorly lit but roomy. The staff were helpful and pleasant. The food was okay.

Partner

6/10

Pleasant

02 Feb 2026

Mark

Charge £15pp to use the in-hotel sauna. It’s the only reason I booked it.

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Gillian

The staff were very pleasant however the comfort levels in the room did not live up to expectations.

Our upgrade to a club room was a disappointment I'm afraid. No fridge in room, very narrow console table, tiny bedside shelves, so very little space to put a book, charge a phone and have a glass of water by your bed.

Street noise was present throughout the night on both nights, from groups in the street and emergency vehicles
The breakfast was basic with no raw or cooked vegetables to accompany the other offerings.

Overall not a great experience

Partner

8/10

Excellent

30 Jan 2026

Jill

The hotel is in a great location easy walking distance from both main train stations. Loads of good places to eat. Beds were comfortable and rooms well appointed. Staff were really helpful. Only small downside was breakfast. Buffet breakfast was limited and plates were stone cold so food got cold quickly. Coffee at breakfast was terrible from the machine. Best to have the instant coffee.

Business_and_leisure Partner

10/10

Exceptional

21 Jan 2026

Mark

I did not have breakfast. Room only. There was a glitch with the Q-Park app’ where the app’ froze after every time I tried paying for the Q-Park Sauchiehall Street. Therefore I parked at the NCP car park close by.

Business_and_leisure Family

6/10

Pleasant

20 Jan 2026

Manuele

Nice hotel. Not so nice staff.

Business Self

10/10

Exceptional

19 Jan 2026

tricia

Loved escape in the city centre

Partner

10/10

Exceptional

19 Jan 2026

Lauren

Lovely big room.
Nice and quiet.

Business

10/10

Exceptional

14 Jan 2026

Stephanie

Easily accessible location, seem used more to business travellers. All staff were friendly, only downside was in the wellness spa they came in 5 minutes before the end of our slot to squeegee the floor, we were the last slot ending at 6.45pm before the spa closed at 7pm. Bed was very comfortable. Room was lovely and spacious. We only had one bath towel and hand towel out for 2 guests but we found an extra in the wardrobe. Bar clean and fairly well stocked, also reasonably priced. Overall positive experience but bit disappointed in the wellness experience

Partner

10/10

Exceptional

11 Jan 2026

Karen

Very clean and awesome staff

Leisure Family

10/10

Exceptional

05 Jan 2026

Melissa

The staff was super helpful with every question, rooms were beautiful, food in restaurants delicious. Super convenient for walking to all the shops. Sauna was spectacular! Loved our stay!

8/10

Excellent

03 Jan 2026

Marc

Very nice well presented hotel reception staff very nice. Only thing rooms could be a bit warmer heating system didn’t heat room up very well

Partner

10/10

Exceptional

21 Dec 2025

Adam

The room was cosy, the spa was very relaxing and the staff were extremely helpful

Leisure Self

8/10

Excellent

19 Dec 2025

Ben

We booked a wellness room but wouldn’t next time as they allow 5 in the room but there is only seating for 3 unless you all agree to keep swapping out of the sauna. We left after 10 minutes as there were 5 of us in there.
When we first checked in the room smelt of sewage but the staff were fantastic and sorted it by the time we got back from being out.
Hotel is a great central location and service was very good.

Partner

8/10

Excellent

14 Dec 2025

Alison

Ideal

Partner

8/10

Excellent

07 Dec 2025

Frank

Great breakfast, and the guy that waits at the door for breakfast is very nice and funny. The front desk staff in the evening could be hit or miss but overall a good place to stay.

10/10

Exceptional

05 Dec 2025

kerry

Absolutely fantastic service oriented team in a beautiful hotel in the most central of locations

Business Partner

8/10

Excellent

01 Dec 2025

Mark

Clean, tidy and nice decor. Route to rooms was a bit labyrinthine. Staff were friendly and had local knowledge when asked about local eateries. Within easy reach of central station. Overall a good stay.

Business_and_leisure Friends

6/10

Pleasant

26 Nov 2025

Helen

Walls are very thin, you can easily hear other people. Also a very basic room.

10/10

Exceptional

22 Nov 2025

Tracie

Friendly reception staff, clean, comfy bed, great central location.

Partner

10/10

Exceptional

21 Nov 2025

Katy

Clean, comfortable, very quite rooms. Great showers, lovely staff, 5 min walk from Central station. Many many dinning options locally. Spa is tiny, just a sauna, cold plunge and hot beds, there is a gym but I didn't use it.
Breakfast was great, hot and cold food, self serve but topped up constantly and staff around all the time.

Business Self

10/10

Exceptional

21 Nov 2025

Katy

The rooms are lovely, beds are so comfortable. Staff are so friendly. I would stay here over and over. Plus breakfast was very tasty.

Business Self

10/10

Exceptional

11 Nov 2025

Susan

Nice room, great people. Shinta on the day staff was very accommodating and very kind. The night staff loves John Waters. The breakfast folks were the right kind of curmudgeons. Perfect location for shopping, local and international eats and for museums and siteseeing. A short walk away from the airport bus stop at Queen Station. Trains to Edinburgh run every half hour from the same station. Perfect home base.

2/10

Poor

11 Nov 2025

George

We stayed in room 510 and couldn’t get any sleep until after 12.30 due to the noise from the bars in the street outside. I even tried my noise cancelling headphones could block it out. The hotel must have guests complaining about this room every Friday and Saturday and so we were very disappointed that they did not tell us. We managed to get 6 hours sleep in the end but we will never stay here again.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Kirstie

Our room was spotlessly clean. All the staff who we met were welcoming very and friendly. Ideal location for things to do and access to public transport. We felt safe in the area.

Leisure Family

10/10

Exceptional

01 Nov 2025

Maria

Great stafff thanks!

Leisure Friends

10/10

Exceptional

30 Oct 2025

Daniel

Lovely hotel, very clean, good facilities and helpful staff

Business

8/10

Excellent

23 Oct 2025

Sarah

The hotel was very clean and the staff were very friendly. It was only a one night stay and we didn't have breakfast so I can't comment on that element. A good location for what we needed.

Partner

10/10

Exceptional

21 Oct 2025

Eden

Really enjoyed my stay. Room was clean, beds were comfy

Leisure Family

10/10

Exceptional

20 Oct 2025

Amy

Lovely room and lovely staff, very helpful and welcoming

Partner

10/10

Exceptional

10 Oct 2025

Prodipta

Honestly the room was spotlessly clean- I can only dream of such level of cleanliness at home especially the bathroom! Except for the annoying flashing light on the ceiling smoke detector everything was immaculate …… will stay here again but will bring an eye mask with me next time!

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

elizabeth

Very helpful reception staff - we were made most welcome.
Room view looked straight into windows of adjacent building so had to keep curtains closed. Apart from that - we had a very comfortable stay.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Keith

Top tier stay

We stayed for my Fiancée 30th birthday. The packages they offer are incredible, the Spa was excellent. The staff is the reason we'd stay again, everyone was so polite and helpful. Overall it was a great experience

Partner

8/10

Excellent

01 Oct 2025

Halee

Nice location. Clean and quiet. Accommodating staff.

Leisure Self

10/10

Exceptional

29 Sep 2025

Emma

Excellent! Great location, super friendly staff and really nice additional touches that make it a brilliant place to stay in Glasgow.